customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

call center agents

it support executive

customer service representative customer support agent

Planlab Solutions

Location: Model Town Link Road, Lahore Shift: Afternoon (12 PM &ndash; 1 PM start, 9-hour shift)About the Role PlanLab Solutions is seeking a proactive Customer Support Representative to provide exceptional assistance to our international clients. You&rsquo;ll be managing customer interactions across chat, email, and phone, ensuring every customer walks away satisfied.Responsibilities<ul><li>Respond to customer queries via calls, live chat, and email.</li><li>Resolve issues related to products, accounts, and order processing.</li><li>Document customer interactions using CRM tools like Zendesk or Freshdesk.</li><li>Collaborate with the support team to maintain service quality.</li><li>Stay up to date on product updates and policies.</li></ul>Requirements<ul><li>Excellent English communication (spoken and written).</li><li>Good analytical and multitasking abilities.</li><li>Familiarity with Shopify, Gorgias, or Tidio is a plus.</li><li>Willingness to work flexible schedules, including weekends.</li></ul>Why PlanLab Solutions?<ul><li>Supportive team, no sales pressure.</li><li>Skill development opportunities and career growth.</li></ul>How to Apply: If you&rsquo;re passionate about providing outstanding customer service, we&rsquo;d love to hear from you. Please note that only shortlisted candidates will be contacted for further steps in the hiring process.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you fluent in spoken, written, and listening English? (Yes/No)</li><li>Are you available for the on-site afternoon shift? (12:00/1:00 PM onwards &ndash; 9 hours)</li><li>How would you rate your English proficiency? (Fluent / Native / Advanced / Intermediate / Basic).</li><li>Are you comfortable with handling outbound and inbound calls?</li><li>Can you write professional emails and handle live chat?</li><li>What is your current Salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

customer service representative - customer support agent

Work Location: Model Town Link Road, Lahore Shift Timing: Afternoon (Starting at 1 PM, 9-hour shift)About the Position: PlanLab Solutions is seeking a Customer Service Representative who is enthusiastic, attentive, and dedicated to delivering an outstanding customer experience. The selected candidate will serve as the main point of contact for our international clients, managing communication through email, chat, and phone.This role requires someone who can think critically, communicate effectively, and handle customer concerns with empathy and professionalism.Responsibilities:<ul><li>Manage and respond to customer queries via email, live chat, and phone in a courteous and efficient manner.</li><li>Diagnose issues, provide accurate information, and ensure timely resolution and follow-up.</li><li>Keep detailed records of all customer communications, requests, and feedback.</li><li>Assist customers with product-related information, troubleshooting, and basic technical guidance.</li><li>Stay updated with company offerings, policies, and industry trends to provide accurate assistance.</li><li>Work closely with teammates to identify opportunities for improving the customer experience.</li></ul>Qualifications &amp; Requirements:<ul><li>At least 1 year of experience in a customer support or contact center environment.</li><li>Familiarity with CRM tools like Zendesk, Tidio, Gorgias, or similar systems.</li><li>Strong command of the English language (spoken and written).</li><li>Excellent communication, problem-solving, and multitasking abilities.</li><li>A customer-first mindset with the ability to remain calm and professional.</li><li>Good computer literacy, especially in MS Office and Excel.</li><li>Capable of working independently and collaboratively within a team.</li><li>Willingness to work afternoon shifts, including weekends and holidays when required.</li><li>High school diploma or equivalent (additional education preferred).</li></ul>What We Offer:<ul><li>A non-sales role &mdash; no targets or commissions, just quality service.</li><li>A friendly and supportive work culture.</li><li>The chance to engage with international clients and develop your professional skills.</li></ul>How to Apply:Interested candidates are encouraged to share their resume and a brief cover letter outlining their experience, the customer service tools they&rsquo;ve used (e.g., Zendesk, Tidio, Gorgias), and why they&rsquo;d be a great fit for this role. Only shortlisted candidates will be contacted for further steps.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>How would you rate your English proficiency between 1 to 10 (verbal, written, and listening)?</li><li>Do you have experience writing professional emails and handling live chat support?</li><li>Can you confidently handle both inbound and outbound calls with international customers without relying on a script?</li><li>Are you available to work the required Afternoon shift (starting 12:00/1:00 PM onwards, 9 hours)?</li><li>Which customer support tools have you used before (e.g., Zendesk, Gorgias, Tidio, etc.)?</li></ul><ul><li>What is your current salary?</li></ul><ul><li>What is your expected salary?</li></ul>Work Location: In person

OOP Technologies

Job Description: We are seeking a Call Center Agent with expertise in digital services to join our dynamic team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations with a strong understanding of web services, SEO, and digital solutions. This role requires excellent communication skills to effectively engage with clients, understand their business needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Handle outbound calls to promote and sell digital services (Web Development, SEO, and related solutions).</li><li>Build and maintain positive client relationships through professional communication.</li><li>Identify customer needs and recommend appropriate digital services to meet their goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably in IT/Digital Services).</li><li>Strong knowledge of web services, SEO, and digital marketing solutions.</li><li>Excellent spoken and written communication skills (English proficiency preferred).</li><li>Ability to persuade, negotiate, and handle objections professionally.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent – Digital Services

Job Description: OOP Technologies is looking for a Call Center Agent with a strong background in digital services to join our growing team. The ideal candidate should have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This position requires excellent communication and sales skills to effectively engage clients, identify their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

Gravity Force

Job Title: Senior Customer Support Representative &ndash; E-commerceLocation: Bahria Orchard, Lahore, Pakistan Job Type: Full-TimeAbout UsWe are a growing e-commerce company based in Bahria Orchard, Lahore, dedicated to providing our customers with a seamless online shopping experience. To support our rapid growth, we are looking for a motivated and customer-focused Customer Support Representative to join our team.Job Responsibilities<ul><li>Handle incoming customer inquiries via phone, email, chat, and social media.</li><li>Provide accurate information regarding products, orders, payments, and deliveries.</li><li>Resolve customer complaints and escalate complex issues to the relevant department.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Coordinate with logistics and warehouse teams to ensure timely order fulfillment.</li><li>Follow up with customers to ensure satisfaction and build long-term relationships.</li><li>Assist in improving customer support processes and service quality.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (preferred but not mandatory).</li><li>Prior experience in customer service, e-commerce, or call center will be a plus.</li><li>Strong communication and problem-solving skills.</li><li>Proficiency in MS Office and familiarity with CRM tools is desirable.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Fluency in English and Urdu (spoken and written).</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Growth opportunities within the company.</li><li>Friendly and professional work environment.</li></ul>How to ApplyHow to Apply: Send your CV and writing samples to or WhatsApp us at 03111134044 with the subject line &ldquo;*Senior Customer Support Representative .&rdquo;*Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Senior Customer Support Representative (Female)

HZA SMC PVT LTD

Job Title: Customer Support Services/Representative HeadCompany: HZA SYDLocation: LahoreAbout Us: HZA SYD is a leading player in the electronics industry, specializing in cutting-edge technology solutions. With a commitment to innovation and customer satisfaction, we are seeking a dynamic Customer Support Services/Representative to join our team. This is a fantastic opportunity for an organized and motivated individual to contribute to the success of a rapidly growing company.Job Description:We are seeking a reliable and customer-focused Online Customer Support Services Representative to join our growing e-commerce team. The ideal candidate will be responsible for providing excellent customer service, handling inquiries, resolving issues, and ensuring a positive shopping experience for our online customers.Key Responsibilities<ul><li>Respond promptly to customer inquiries via email, chat, and/or social media.</li><li>Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.</li><li>Process orders, returns, exchanges, and refunds accurately and efficiently.</li><li>Maintain knowledge of products, services, and promotions to assist customers effectively.</li><li>Document interactions and update customer records in the system.</li><li>Collaborate with other departments (e.g., shipping, inventory, marketing) to resolve issues.</li><li>Monitor and respond to reviews or customer feedback as needed.</li><li>Maintain a high level of professionalism and empathy in all communications.</li></ul>Requirements<ul><li>Previous experience in online customer support, e-commerce, or a similar role preferred.</li><li>Excellent written communication skills; strong grammar and typing ability.</li><li>Ability to multitask and manage time efficiently in a fast-paced environment.</li><li>Comfortable using customer service platforms (e.g., eBay, Wow mart, Shopify, etc.).</li><li>Problem-solving skills and the ability to think quickly and stay calm under pressure.</li><li>High school diploma or equivalent; additional certifications or training in customer service is a plus.</li><li>Must have a reliable internet connection and a quiet workspace if working remotely.</li></ul>Preferred Skills<ul><li>Experience working with online selling platforms (eBay, Amazon, Wow Mart, Shopify, etc.).</li><li>Basic knowledge of order fulfillment and tracking processes.</li><li>Familiarity with inventory management tools or CRM systems.</li></ul>Benefits<ul><li>Flexible working hours [if applicable]</li><li>Remote work opportunity [if applicable]</li><li>Performance-based incentives or bonuses</li><li>Opportunities for growth within the company</li><li>Supportive and friendly team environment</li></ul>How to Apply: If you're passionate about delivering exceptional customer service and have high English communication skills, please submit your resume athr@mobileemporium.com.auJob Type: Full-time ( 8:30 am -6:30pm )Pay: Rs. 50,000 - Rs.100,000 per monthExperience:<ul><li>2-3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthExperience:<ul><li>digital sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Services/Representative Head

Orior Skincare & Cosmetics

Job description:Customer Support Agent (Mid-Level) Position: Customer Support Executive Location: Lahore (On-site) Salary: PKR 35,000&ndash;45,000/month Experience Required: 1+ year in customer service or call center.Responsibilities:Handle customer queries via WhatsApp, Instagram, Facebook, and phoneResolve complaints and order-related issuesRecord and manage customer data in CRM or ExcelCoordinate with dispatch/delivery teams for timely serviceRespond politely, clearly, and professionally in writing and speakingRequirements:Fluent in English and UrduTyping speed and clarity in messages is importantExperience with online chat, e-commerce orders, or Shopify is a plusPunctual, positive attitude, and a problem solverTo Apply: Submit your CV and a short cover note (why you&rsquo;re fit for this role) to or WhatsApp 03190091620Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer support agent

Explore 1605+ Customer service representative customer support agent in Lahore this November. Find roles across top companies and apply now to boost your career.

1605 customer service representative customer support agent jobs IN Lahore

customer service representative - customer support agent

customer service representative - customer support agent

Call Center Agent – Digital Services

Call Center Agent (Digital Services)

Senior Customer Support Representative (Female)

Customer Support Services/Representative Head

Customer support agent