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customer support representative Jobs in Lahore

customer support representative

customer success specialist Jobs in Lahore

customer success specialist

it support executive

Collaborate Solutions

We are looking for IT Support Executive, with exceptional problem solving and communication skills. The individual would be responsible to provide technical support.<ul><li>Good knowledge of troubleshooting network &amp; system issues</li><li>Installing and configuring computer hardware, software, systems, networks, printers, Networking, and Microtech.</li><li>Monitoring and maintaining computer systems and networks.</li><li>Responding in a timely manner to service issues and requests.</li><li>Providing technical support across the company.</li><li>Setting up accounts for new users.</li><li>Repairing and replacing equipment as necessary.</li><li>Testing new technology.</li><li>Ability to handle Networks &amp; Servers, configuring backup servers</li><li>Possibly&#8239;training junior staff</li></ul>Shift timing : 5pm to 2am (on-site job)Location: DHA Phase 8, LahoreJob Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Support Executive

KnackHR

Responsibilities:<ul><li>Provide technical support to employees for hardware, software, and network issues.</li><li>Maintain and troubleshoot company systems, servers, and IT equipment.</li><li>Ensure data security, backups, and disaster recovery procedures are in place.</li><li>Install, configure, and update operating systems, applications, and security tools.</li><li>Coordinate with vendors and service providers for IT equipment and software.</li><li>Install, monitor, and troubleshoot CCTV cameras, DVR/NVR systems, and networking equipment.</li><li>Maintain IT asset inventory and ensure smooth daily operations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field.</li><li>2&ndash;3 years of IT support experience (retail industry background Desirable).</li><li>Strong knowledge of networking, operating systems and troubleshooting.</li><li>Familiarity with data backup systems, antivirus, and IT security.</li><li>Hands-on knowledge of CCTV systems, DVR/NVR, networking.</li><li>Gender Male/ Female.</li></ul>Apply today!Apply here or send your updates CV/Resume at Whatsapp 03144045578 on Indeed.Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

THE ADVANTECH

Executive Assistant (International IT Company)Overview We are seeking a professional and highly presentable Executive Assistant to support our leadership team in a fast-paced international IT technology environment. The ideal candidate will have excellent English communication skills, a polished appearance, and the ability to confidently interact with global clients via calls, emails, and video meetings.Key Responsibilities<ul><li>Serve as the first point of contact for international clients, handling calls, emails, and inquiries with professionalism.</li><li>Manage executive calendars, schedule meetings across multiple time zones, and coordinate appointments.</li><li>Prepare correspondence, reports, and presentations for internal and client-facing use.</li><li>Assist in organizing travel, events, and client meetings.</li><li>Maintain confidentiality while handling sensitive company information.</li><li>Support executives with daily administrative tasks and special projects.</li></ul>Requirements<ul><li>Proven experience as an Executive Assistant, Personal Assistant, or Client Coordinator.</li><li>Excellent English communication skills (written and verbal).</li><li>Highly presentable appearance and professional demeanor for client-facing interactions.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency with MS Office, Google Workspace, and virtual communication tools (Zoom, RingCentral, Google Meet, etc.).</li><li>Ability to handle pressure and work with international teams across different time zones.</li><li>Familiarity with software stacks</li></ul>Preferred Qualifications<ul><li>Background in IT, eCommerce, AI/BI, or technology consulting industries.</li><li>Experience supporting C-level executives or senior leadership.</li><li>Familiarity with project management and CRM tools.</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs150,000.00 per monthExperience:<ul><li>Work: 3 years (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Executive Assistant (International IT Company)

Glosix

Position: Business Development Executive (UK Shift) Department: Sales &amp; Marketing Location: LahoreReports to: Marketing ManagerJob SummaryThe Business Development Executive will be responsible for identifying, developing, and securing new business opportunities in the IT Outsourcing and IT Staff Augmentation sectors. This role requires a proactive and results-driven individual who can effectively communicate and build strong relationships with potential clients, understand their needs, and present tailored solutions to meet those needs. The ideal candidate will have a solid understanding of the IT industry and a proven track record in sales and business development.Key Responsibilities<ul><li>Market Research and Analysis: Conduct market research to identify potential clients and understand market trends, competitive landscape, and emerging opportunities in the IT Outsourcing and IT Staff Augmentation sectors.</li><li>Lead Generation: Generate and qualify leads through various channels, including networking, cold calling, social media, email campaigns, and industry events.</li><li>Client Engagement: Build and maintain strong relationships with prospective and existing clients by understanding their business needs and offering appropriate solutions.</li><li>Sales Presentations: Prepare and deliver compelling presentations and proposals to potential clients, effectively communicating the value of IT Outsourcing and IT Staff Augmentation services.</li><li>Negotiation and Closing: Negotiate terms and conditions with clients, prepare contracts, and close deals to achieve sales targets.</li><li>Collaboration: Work closely with internal teams, including technical, HR, and project management, to ensure the successful delivery of services to clients.</li><li>Reporting: Maintain accurate and up-to-date records of sales activities and client interactions in the CRM system, and provide regular reports to management.</li><li>Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client concerns promptly and effectively, and by providing excellent post-sales support.</li></ul>Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field. A Master&rsquo;s degree or relevant certifications are a plus.</li><li>Experience: Minimum of 2-3 years of experience in business development or sales, preferably in IT Outsourcing or IT Staff Augmentation services.</li><li>Skills:</li><li>Strong understanding of IT services and solutions, particularly in the areas of outsourcing and staff augmentation.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Ability to build and maintain relationships with clients at all levels.</li><li>Proactive, self-motivated, and results-oriented.</li><li>Proficient in using CRM software and other sales tools.</li><li>Ability to work independently and as part of a team.</li><li>Strong analytical and problem-solving skills.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>

Business Developement Executive

Sumato Solutions

Overview: Join Sumato Solutions as an HR Executive and contribute to our thriving team. We are looking for a dedicated HR professional with 06 months to 1 year of experience who can drive our HR initiatives forward and uphold our commitment to excellence.Job Description: As an HR Executive, you will lead our HR functions to support our business objectives. You will collaborate closely with senior management to implement strategic HR plans that foster employee engagement and organizational growth. This role encompasses recruitment, employee relations, performance management, training, and HR administration, ensuring compliance with all relevant laws and regulations.Responsibilities:<ul><li>Develop and execute HR strategies aligned with the company's goals</li><li>Manage recruitment efforts, including sourcing, interviewing, and hiring processes</li><li>Handle employee relations issues and ensure a positive working environment</li><li>Oversee performance management and appraisal systems</li><li>Identify training needs and develop training programs</li><li>Maintain HR policies and procedures in compliance with legal requirements</li><li>Report on key HR metrics to management</li><li>Foster a culture that promotes teamwork, open communication, and employee development</li></ul>Requirements:<ul><li>0.6 months to 1 years of proven experience as an HR Executive or similar role</li><li>Familiarity with HR software and databases</li><li>Strong understanding of labor legislation and HR best practices</li><li>Excellent communication and interpersonal skills</li><li>Ability to prioritize and manage multiple tasks efficiently</li><li>Bachelor&rsquo;s degree in Human Resources or related field.</li></ul>Preferences:<ul><li>Professional HR certification (e.g., SHRM-CP or PHR)</li><li>Experience in the IT Sector.</li><li>This role is specifically seeking applications from female candidates.</li></ul>How to Apply: Interested candidates are invited to submit a resume and cover letter to careers@sumatosolutions.com. Please include &quot;HR Executive Application&quot; in the subject line of your email. We look forward to reviewing your application and considering you for this opportunity at Sumato Solutions.Job Type: Full-timePay: From Rs40,000.00 per monthExperience:<ul><li>HR: 1 year (Preferred)</li></ul>Work Location: In person

HR Executive

Zong Business Solutions

<div>
 
 Job Purpose
 
 
 
 
 ZONG DIGITAL TRAINEE EXECUTIVE PROGRAM 2025
 
 
 
 
 Program Overview
 
 
 
 Join Zong4G, Pakistan's fastest-growing digital company, and kickstart your journey to becoming a Digital Leader of tomorrow!
 
 
 The Zong Digital Trainee Executive program is designed for fresh graduates across Pakistan who exhibit strong leadership qualities, a passion for digital skills, and a drive to be part of our digital transformation. As a Digital Trainee Executive, you will experience the best development interventions including on-the-job learning &amp; networking opportunities under the supervision of seasoned mentors. Not just that, you will be part of a team that will make sure that with all the learning opportunities, you don&rsquo;t miss out on the fun. We&rsquo;re here to help you grow, excel, and become a top-notch corporate professional with the skills and exposure you need to succeed.
 
 
 Don&rsquo;t miss out&mdash;apply now and embark on an exciting career journey with us!
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Engineering Regions &ndash; The Engineering Regional Teams ensure the efficient availability of the Zong network, delivering seamless connectivity and services nationwide. They manage network operations, maintenance, and service quality across all regions.
 </li>
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 The teams also oversee deployment and post-sales support for enterprise solutions. Additionally, they provide dedicated technical assistance to enterprise clients to uphold service excellence.
 </li>
 <li>
 Being a Digital Trainee Executive - You will be placed in Engineering Regional team assisting it in managing efficient network availability to ensure seamless connectivity and services across the regions.
 </li>
 <li>
 You'll be engaged in the deployment and post sales services of enterprise solutions &amp; providing support to enterprise clients, while upscaling your Technical skills, through a structured Development framework. It's a chance to understand &amp; get hands-on exposure in Engineering Central (Corporate Business Support, Enterprise Solutions &amp; Services) domain
 
 
 </li>
 </ul>
 Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:
 
 
 <ul>
 <li>
 Fresh Graduates of Bachelors/ Masters Degree programs of last 1year (2024 / 2025 batch)
 </li>
 <li>
 Required Specialization: Electrical/ Telecommunication/ Networks/ Systems/ Mechatronics Engineering/ Robotics/ or relevant degree.
 </li>
 <li>
 CGPA/Score: Minimum 2.5 CGPA or 70% Marks required
 </li>
 <li>
 Age: Maximum 26 Years (by Nov 2025)
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Maximum up to 1 year
 
 
 </li>
 </ul>
 Skills - Generic:
 
 
 <ul>
 <li>
 Should have learning agility &amp; go-getter attitude
 </li>
 <li>
 Is able to work on challenging assignments &amp; ready to go extra mile
 </li>
 <li>
 Should have excellent written &amp; verbal communication skills
 </li>
 <li>
 Should be able to understand complex problems &amp; holds a solution - oriented approach
 </li>
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 Able to get along diverse people &amp; stakeholders expectations
 </li>
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 Excellent time management skills
 </li>
 <li>
 Sharp analytic skills
 
 
 </li>
 </ul>
 Skills - Job Specific: -- Special Requirement:
 
 
 <ul>
 <li>
 Zong is an equal opportunity employer
 
 
 </li>
 </ul>
 Others: -
</div>

DIGITAL TRAINEE EXECUTIVE - TECHNOLOGY

Physicians Revenue Group

Job Title: Data Analyst &ndash; Strategic Reporting &amp; Automation (Medical Billing)Department: Process Improvement and Project ManagementReports To: Senior Manager &ndash; Process Improvement and Project ManagementLocation: LahoreEmployment Type: Full-TimeRole Summary: The Data Analyst will serve as the technical enabler of financial and operational visibility by consolidating fragmented data, automating reporting pipelines, and building intuitive dashboards. This role supports the leadership with timely, accurate, and structured data for strategic decisions across billing operations. It bridges the gap between raw data and decision-making by standardizing data access, streamlining reporting processes, and delivering performance insights to internal stakeholders.Key Responsibilities:Strategic Analysis &amp; Financial Insight<ul><li>Consolidate revenue, cost, productivity, and profitability data into cohesive performance narratives.</li><li>Conduct opportunity/risk analysis, ROI studies, and forecasting to support executive planning.</li><li>Enable cost optimization and provider-level benchmarking.</li></ul>Data Consolidation &amp; Integration<ul><li>Collect, clean, and validate data from multiple departments including Billing, IT, Admin and Credentialing</li><li>Support IT in documenting and maintain a central data repository detailing ownership, formats, frequency, and access protocols.</li><li>Map and understand source systems, workflows, and interdependencies of financial and operational data.</li></ul>Automation &amp; Pipeline Development<ul><li>Design, implement, and monitor automated ETL pipelines using SQL, Power Query or cloud-based tools.</li><li>Collaborate with IT for secure deployment of scalable pipelines integrated with internal databases and Excel reports.</li><li>Set up automated data pulls from third-party tools or internal APIs ensuring daily/weekly refreshes.</li><li>Ensure compliance with HIPAA and internal access control policies when handling PHI or financial data.</li><li>Identify automation opportunities in recurring manual reporting and streamline workflows accordingly.</li></ul>Dashboard &amp; Report Development<ul><li>Build advanced dashboards in Power BI or Tableau that track Operational KPI&rsquo;s</li><li>Translate stakeholder requirements into clear data specifications, metrics logic, and visual mockups.</li><li>Collaborate with process analyst to support the creation of executive level reporting packs.</li><li>Maintain version control of key dashboards and periodically review usage logs and user feedback.</li></ul>Ad-Hoc Analysis &amp; Decision Support<ul><li>Fulfill data requests from senior leadership, including time-bound comparative studies, opportunity identification, or risk analysis.</li><li>Build data-backed business cases and support visual storytelling using charts, benchmarks, and annotated summaries.</li></ul>Governance, Documentation &amp; Collaboration<ul><li>Coordinate data flows and reporting schedules with Billing Managers, Accounts, QA, Credentialing, and US Operations.</li><li>Uphold data accuracy by performing periodic validation checks and peer reviews.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Data Science, Computer Science, or Finance</li><li>Certification in SQL, Power BI, Tableau, or ETL tools preferred</li><li>Knowledge of HIPAA data handling protocols preferred</li><li>Strong hand on experience in Microsoft excel, power point is preferred</li></ul>Experience:<ul><li>2&ndash;3 years of experience in a Data Analyst, Reporting Analyst, or BI role (preferably within medical billing, BPO, or healthcare tech sectors)</li><li>Proven experience designing SQL-based queries, automating workflows, and building advanced dashboards</li><li>Exposure to working with EHR/PMS platforms such as Athena, or eClinicalWorks is a plus</li><li>Strong cross-functional collaboration with Finance, Operations, and Technology teams</li></ul>Job Type: Full-timeWork Location: In person

Data Analyst

Explore 1470+ It support executive in Lahore this September. Find roles across top companies and apply now to boost your career.

1470 it support executive jobs IN Lahore

IT Support Executive

IT Support Executive

Executive Assistant (International IT Company)

Business Developement Executive

HR Executive

DIGITAL TRAINEE EXECUTIVE - TECHNOLOGY

Data Analyst