sales executive

call center agents Jobs in Rawalpindi Pakistan

call center agents

aca customer support representative – night shift Jobs in Rawalpindi Pakistan

business development representative Jobs in Rawalpindi Pakistan

business development representative

call center representative – fresh candidates Jobs in Rawalpindi Pakistan

customer service representative

AQ ENTERPRISES(PVT) LTD.

Job Type: Full-time (On-site)Shift: Night Shift (Required)Location: RawalpindiWe are hiring Male and Female candidates for the position of Customer Service Representative (Voice ). If you haven&rsquo;t been interviewed yet, you are welcome to visit us for a walk-in interview &mdash; provided you meet the following criteria.✅ Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Ability to work in night shifts</li><li>Residency in Rawalpindi or Islamabad (or willing to relocate)</li></ul>What We Offer:<ul><li>Lucrative Salary</li><li>Attractive Incentive Plans</li><li>Daily &amp; Monthly Bonuses</li><li>Professional Growth Opportunities</li></ul>Interview Details:Days: Monday to Friday Time: 7:30 PM &ndash; 12:00 MidnightYou can either WhatsApp your resume at 0335-5913146 or come directly for a walk-in interview with your resume.Address: Office No. 201-A, 2nd Floor, North Star Plaza, above Bank Alfalah &amp; MCB Bank, Rehmanabad, Murree Road, Rawalpindi.Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative

Wave 2.0

Job Description: We are looking for a confident and motivated Female Customer Service Representative (CSR) to join our team. The ideal candidate should have excellent communication skills and a professional attitude to handle customer interactions effectively.Perks &amp; Benefits:<ul><li>Market competitive salary</li><li>Pick &amp; drop facility available</li><li>Attractive incentives and bonuses</li><li>Friendly and professional work environment</li><li>Growth opportunities within the company</li></ul>Requirements:<ul><li>Strong English communication skills (spoken &amp; written)</li><li>Good listening and problem-solving abilities</li><li>Ability to work in a fast-paced environment</li><li>Basic computer knowledge</li><li>Prior experience in a call center will be a plus (fresh candidates can also apply)</li><li>Able to work on night shift</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Female Customer Service Representative (CSR)

MeshSquare

Pay: 80,000.00 (PKR)-100,000.00 (PKR) per monthJob Description:We are looking for a tech-fluent Customer Service Representative who understands that in 2026, speed is a baseline, but empathy is the differentiator. As the face of our brand, you will move beyond script-reading to become a proactive problem solver. You will leverage AI-driven insights to provide &quot;Optichannel&quot; support&mdash;ensuring a seamless, personalized journey for our customers across every platform they use.Key Responsibilities<ul><li>Proactive Resolution: Use predictive analytics to identify potential customer issues before they escalate (e.g., detecting shipping delays and reaching out first).</li><li>Human-AI Collaboration: Act as the &quot;Human-in-the-Loop,&quot; taking over complex, high-emotion queries transitioned from our Agentic AI bots.</li><li>Contextual Personalization: Utilize real-time sentiment analysis and historical data to tailor every interaction, ensuring customers never have to repeat their history.</li><li>Revenue Advocacy: Identify &quot;moments of truth&quot; during interactions to recommend relevant upgrades or services (upselling/cross-selling) that add genuine value.</li><li>Voice of Customer (VoC) Reporting: Translate daily customer friction points into actionable data for our Product and Marketing teams.</li></ul>Required Tools &amp; Technical StackTo qualify for this position, candidates must demonstrate proficiency or a high &quot;learnability&quot; index for the following 2026 industry standards:CategoryEssential ToolsOmnichannel CRMZendesk AI, Salesforce Service Cloud, or HubSpot Service HubAI Support ToolsIntercom Fin, Glean (knowledge search), or ForethoughtSentiment AnalysisClarabridge, MonkeyLearn, or Qualtrics XMCommunicationSlack, Microsoft Teams, and Cloud Telephony (e.g., Aircall or RingCentral)Co-pilot SystemsExperience with ChatGPT-5/Claude 4 for real-time draft generation and summarizationCore Competencies<ul><li>Digital Literacy: Ability to pivot between multiple software platforms while maintaining a high &quot;First Contact Resolution&quot; (FCR) rate.</li><li>Emotional Intelligence (EQ): High-level de-escalation skills for sensitive or complex cases that require a human touch.</li><li>Data Fluency: Comfortable reading customer health scores and translating them into personalized service strategies.</li><li>Optichannel Agility: Mastery of switching tone and style across voice, video, chat, and social media platforms (Threads, WhatsApp, Bluesky).</li></ul>Qualifications<ul><li>Experience: 1&ndash;3 years in a high-volume customer-facing role (SaaS, FinTech, or E-commerce preferred).</li><li>Education: High School Diploma required; Bachelor&rsquo;s degree or relevant CX certifications (e.g., CCXP) is a significant advantage.</li><li>Stats to Beat: We look for candidates who have consistently maintained a CSAT (Customer Satisfaction) score of 90%+ and an average Resolution Time 15% faster than the industry average.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timeExperience:<ul><li>IT CSR: 2 years (Preferred)</li></ul>Work Location: In person

Customer Service Representative (IT Solutions)

Strive BPO

Are you confident on calls and looking to grow your career in the BPO industry? Strive BPO (Pvt) Ltd. is hiring!Qualifications &amp; Skills:<ul><li>At least 6 months -1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Positions:<ul><li>Customer Service Representative (CSR)</li><li>Self Verifier</li></ul>Campaign:<ul><li>ACA</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Night Shift Customer Service Representative (CSR)-ACA

MM Communication

&quot;&quot;WE ARE HIRING FOR DAY SHIFT Call Centre Read Full ADD&quot;&quot;&quot;&quot;(5 working days in a week)Basic Salary is 28,000/- and 2,000 IS Punctuality allowance total 30,000 and performance base bonuses as well you can earn up-to 50,000/- it&rsquo;s not sale base or target base Job. We are service provider call center. English is also not important you don't need a professional English normal English also considered and we also provide training to new hires and as we are working on UK Based Project so you can also speak in your own language as per client requirementsNo Experience Needed Fresher&rsquo;s are encouraged to applyApply now prefer to drop your CV on the given number0331-0006630NOTE: People who are interested and can manage to come to Bahria town phase 7 Rawalpindi only those people contact me Once again I am mentioning it&rsquo;s not the sale Job salary is Fix so don't ask again and again is this the sale or the target base JobPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

UK-based (Day Shift) Customer Service Representative Required

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

About TruckoomTruckoom is a fast-growing transportation and logistics technology company based in Dubai, offering advanced fleet management, GPS tracking, and Transport Management System (TMS) solutions. The company helps businesses optimize fleet performance, reduce costs, and improve operational efficiency through innovative digital solutions.Job SummaryWe are looking for a customer-focused and proactive Customer Service Representative (CSR) to join our team in Rawalpindi. The ideal candidate will handle customer queries, provide support to international clients (especially UAE-based), and assist in backend coordination to ensure smooth service delivery.Key Responsibilities<ul><li>Respond to customer inquiries via calls, emails, and chat in a professional manner</li><li>Handle client coordination and ensure timely follow-ups</li><li>Provide support to UAE-based clients and resolve service-related issues</li><li>Maintain accurate records in CRM systems</li><li>Assist in lead generation and customer onboarding when required</li><li>Coordinate with sales and operations teams for smooth workflow</li><li>Schedule meetings and follow up with prospects</li><li>Prepare daily/weekly customer service reports</li><li>Ensure high levels of customer satisfaction and retention</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or relevant field</li><li>1&ndash;3 years of experience in customer service / call center / support role</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Strong problem-solving and interpersonal skills</li><li>Proficiency in MS Office (especially Excel) and CRM tools</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>Preferred Requirements<ul><li>Experience with international clients (UAE preferred)</li><li>Knowledge of logistics, fleet management, or SaaS platforms</li><li>Familiarity with tools like LinkedIn Sales Navigator</li></ul>Pay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

BELL OCEANIC COMMUNICATIONS (SMC-PVT LTD)

Bell Oceanic Communications (SMC-PVT) Ltd. is looking for a motivated B2B Sales Executive / Customer Sales Representative to join our growing team. This role is ideal for someone with strong communication skills, a passion for sales, and the ability to build lasting business relationships.Key Responsibilities:* Manage and grow client relationships* Provide timely, professional responses to client inquiriesSupport clients with account, billing, and service-related needsIdentify upselling and cross-selling opportunitiesCollaborate with internal teams to ensure client successQualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred)</li><li>Experience in sales or customer service (B2B preferred)</li><li>Excellent communication and problem-solving skills</li><li>Ability to manage multiple client needs effectively</li><li>Positive, client-focused attitude with eagerness to learn</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Career growth and advancement opportunities</li><li>Supportive, collaborative work environment</li></ul>Job Type: Full-time | On-site (Rawalpindi)Transport available for females.Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Support &amp; Sales (B2B: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Sales Executive / Customer Sales Representative (B2B)

Explore 116+ Customer service representative in Rawalpindi Pakistan this April. Find roles across top companies and apply now to boost your career.