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customer experience specialist

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customer care manager

customer service representative

Al Falah Auto

<div>
 
 
 Company Description
 
 
 
 
 At Falah Car Rental Company, we provide an exceptional car rental experience that's as memorable as the journey itself. We understand that choosing the right car rental service is crucial, and we take immense pride in what our valued customers have to say about us.
 
 
 
 
 18 Locations in Saudi Arabia
 
 
 
 
 Explore convenience and accessibility through Al Falah Car Rental Company's extensive presence in Saudi Arabia. We prioritize your convenience with our widespread locations, providing access to a wide variety of impeccably maintained vehicles. Whether you're planning city escapades or family road trips, our extensive fleet includes compact cars and spacious SUVs to cater to your needs. Count on our welcoming and proficient team to ensure a seamless and stress-free rental experience.
 
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Customer Service Representative located in Jeddah. The Customer Service Representative will be responsible for providing high-quality support to customers, addressing their inquiries and concerns, and ensuring overall customer satisfaction.&nbsp;
 
 A key challenge lies in achieving the highest possible rental ratio across the branch&rsquo;s fleet,
 
 &nbsp;include handling active communication among colleagues and operation management , emails, and face-to-face interactions to assist customers with their needs and inquiries.
 
 
 
 
 
 
 Qualifications &amp; needed competences&nbsp;
 
 
 
 
 High school&nbsp;&nbsp;/ diploma or equivalent
 
 
 
 Customer Service, Customer Support, and Customer Experience skills
 
 
 Experience in customer service is preferable
 
 , and&nbsp;
 
 understanding and addressing customer inquiries and concerns
 
 
 Strong communication and interpersonal skills
 
 
 Ability to work on-site&nbsp;
 
 and cover other sites if needed&nbsp;
 
 
 
 
 Basic communicative English&nbsp;
 
 
 is preferred
 
 
</div>

Customer Service Representative

Aseel Sohar International

Aseel Sohar International L.L.C. is seeking a Customer Service Representative to manage inquiries, orders, and support for our tissue paper products. This role is responsible for handling direct communication with customers, distributors, and internal teams to ensure smooth order processing and client satisfaction. The position reports to the Sales Manager or Office Manager.Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and company messaging channels regarding product information, pricing, and order status.</li><li>Process customer orders, prepare sales invoices, and coordinate with the logistics team to schedule deliveries.</li><li>Update and maintain accurate customer records and order details in the company&rsquo;s system or database.</li><li>Assist in managing accounts for existing distributors and retailers, including tracking regular orders and addressing routine requests.</li><li>Liaise with the sales, production, and warehouse teams to resolve order-related issues, such as stock availability or delivery timelines.</li><li>Handle and document customer feedback, complaints, or returns, and escalate complex cases to the supervisor as needed.</li><li>Prepare and send order confirmations, delivery notes, and proforma invoices as required.</li><li>Support the sales team by providing basic product information and preparing customer sales reports.</li></ul>Requirements:<ul><li>High school diploma or equivalent; additional certification or training in customer service is a plus.</li><li>Minimum of 2 years of experience in a customer service role, preferably in manufacturing, FMCG, or distribution.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with order management systems or basic CRM software.</li><li>Strong communication skills in English; proficiency in Arabic is required.</li><li>Ability to multitask, manage time effectively, and work accurately in a fast-paced environment.</li><li>Professional and patient demeanor with strong problem-solving skills.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Almarai - المراعي

The Company:Almarai is the world's largest vertically integrated dairy and the region's largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. "Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 billion on sales of SAR 20.97 Billion in 2024."An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. About the Role To promote professional responsible for communicating the how and why regarding service expectations within our company. These professionals perform several duties, including answering phones, replying by emails, responding to customer questions, and assisting with customer issues. Requirements Potential candidates must meet the requirements mentioned below: <ul> <li>Diploma or preferably in relevant stream (English, Marketing)</li> <li>Experience of office administration and working with the general public.</li> <li>Minimum 2 years of Experience in the Tele sales field.</li> <li>Hands on knowledge and experience in SAP or similar package.</li> <li>Should be a good team player.</li> </ul> Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package. Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Customer Service, Administrative, and Sales</li> </ul> Industries <ul> <li>Administrative and Support Services, Manufacturing, and Education Administration Programs</li> </ul> Get notified about new Customer Service Representative jobs in Riyadh, Saudi Arabia. Customer Service Titles <ul> <li>Customer Service Associate (Arabic speaker only)</li> <li>Customer Service Manager of Business Process Innovation</li> </ul> We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

NICE ONE

<div>Join Niceone, Saudi Arabia&rsquo;s leading digital home retail brand, and expand your sales career in Jazan as part of our diverse, ambitious, and inclusive team. As a Salesperson, you will play an essential role in driving sales, cultivating exceptional customer experiences, and supporting our integrated omni-channel retail strategy across both online and offline platforms. We are committed to creating a fair, empowering workplace for talent of all backgrounds and identities. Your enthusiasm for client satisfaction and achieving results will contribute directly to Niceone&rsquo;s ongoing success in the Saudi market.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Salesperson, Customer Engagement, Retail Sales, Jazan</h2><ul><li>
Sales Performance: Engage customers, understand their needs, offer suitable product recommendations, and achieve personal and team sales targets aligned with company objectives.</li><li>
Customer Experience: Deliver welcoming, professional service to all shoppers, ensuring each customer enjoys a positive and seamless experience that embodies the Niceone brand.</li><li>
Product Mastery: Maintain current knowledge of product features, offers, and advantages to confidently inform and assist customers.</li><li>
Visual Merchandising: Work collaboratively to set up and maintain visually appealing product displays in accordance with Niceone guidelines, enhancing the customer journey in-store.</li><li>
Omni-Channel Support: Facilitate a smooth connection between online and in-store sales channels, assisting customers with online orders, delivery inquiries, and omni-channel transactions.</li><li>
Inventory Management: Conduct inventory checks, help with restocking, and monitor product availability to ensure customer needs are met.</li><li>
Operational Standards: Adhere to policies related to cash handling, point-of-sale operations, and store safety to guarantee compliance and efficiency.</li></ul><h3 class="jobSectionHeader">
Skills and Qualifications &ndash; Sales, Customer Service, Retail Jobs, Jazan</h3><ul><li>
Educational Background: High school diploma or higher is preferred. Additional coursework or training in sales or customer service is a plus.</li><li>
Sales Experience: Prior experience in retail, sales, or customer service roles is beneficial but not mandatory. A strong willingness to learn and motivation are key.</li><li>
Communication: Strong verbal communication skills in Arabic are required; proficiency in English is an advantage.</li><li>
Customer Focus: Genuine interest in delivering outstanding service and exceeding customer expectations.</li><li>
People Skills: Friendly, inclusive, and able to engage with a wide range of customers from diverse backgrounds.</li><li>
Teamwork: Collaborative spirit and ability to work well with colleagues and management to achieve shared goals.</li><li>
Adaptability: Comfortable in a dynamic retail environment with shifting priorities and opportunities.</li></ul><h4 class="jobSectionHeader">
Core Competencies &ndash; Retail Sales, Customer Satisfaction, Team Collaboration</h4><ul><li>
Upholding professionalism and a positive attitude at all times as a representative of Niceone.</li><li>
Attention to detail in merchandising and inventory handling.</li><li>
Drive to consistently meet or exceed sales targets.</li><li>
Dedication to Niceone&rsquo;s values: respect, inclusion, and ethical conduct.</li></ul><h5 class="jobSectionHeader">
Why Work with Niceone &ndash; Sales Careers, Growth Opportunities, Inclusive Retail, Jazan</h5><ul><li>
Chance to join Saudi Arabia&rsquo;s most innovative home retail brand, advancing both digital and physical commerce.</li><li>
Continuous learning and opportunities for career advancement in a forward-thinking retail setting.</li><li>
A welcoming culture that values diversity, gender equality, and the contributions of every team member.</li><li>
Incentive programs for achieving and surpassing sales goals.</li><li>
Be part of a successful, collaborative team focused on transparency, growth, and shared achievements.</li></ul>
How to Apply &ndash; Salesperson Jobs, Retail Careers, Niceone Jazan
If you are passionate about sales and customer service and would like to grow your career in a vibrant, inclusive environment, we encourage you to apply. Please submit your CV and a short cover letter expressing your interest in this position and your motivation to become part of Niceone. Start your journey with us and help shape the future of retail in Jazan.</div>

ممثلة مبيعات -جازان I Salesperson - Jazan

Al Ghalia Trading

Position Summary:The Cashier plays a critical role in delivering exceptional guest experiences while accurately handling cash and credit card transactions. This position works closely with two of the most important elements of the business: our guests and our cash registers.As a trusted position, the incumbent must demonstrate honesty, reliability, strong work ethic, and complete product knowledge. The Cashier builds strong relationships with guests to enhance customer loyalty, support sales growth, and contribute to a boutique and brand we are proud of.Key Responsibilities:Guest Experience &amp; Customer Service<ul><li>Provide warm, efficient, and friendly customer service, ensuring all guests feel welcomed and valued.</li><li>Listen attentively to guest needs and preferences to deliver a personalized and memorable experience.</li><li>Advise customers confidently and competently on products, offerings, and recommendations.</li><li>Maintain excellent product knowledge to respond to guest enquiries and resolve concerns effectively.</li><li>Foster strong guest relationships to build loyalty and repeat business.</li></ul>Cash Handling &amp; Systems<ul><li>Accurately process cash and credit card transactions using company computer systems.</li><li>Locate guest orders on the Business Unit&rsquo;s system, confirm order accuracy, and advise on balances due.</li><li>Process payments efficiently and issue correct receipts.</li><li>Balance cash registers daily and generate required reports.</li><li>Report any cash discrepancies or system issues immediately to the Assistant Manager.</li></ul>Operational Excellence<ul><li>Ensure the Boutique is clean, organized, and presented in line with company Health and Safety guidelines.</li><li>Follow all Standard Operating Policies and Procedures of the Business Unit at all times.</li><li>Organize runners to collect guest orders while managing payment processing simultaneously.</li><li>Meet operational timelines to ensure a smooth guest journey and timely order fulfillment.</li></ul>Sales Support (During Peak Periods)<ul><li>Support the team as a Sales Assistant during busy periods.</li><li>Take customer orders in person and occasionally over the phone, providing expert advice.</li><li>Assist the team in delivering a boutique experience that reflects the brand&rsquo;s standards and values.</li></ul>Additional Duties<ul><li>Perform any other reasonable tasks assigned by the Boutique Manager or Assistant Manager.</li></ul>Key Skills &amp; Competencies:<ul><li>Excellent customer service and communication skills</li><li>Strong cash-handling accuracy and attention to detail</li><li>Ability to build rapport and strong relationships with guests</li><li>High level of integrity, reliability, and trustworthiness</li><li>Good computer literacy and ability to learn POS systems</li><li>Ability to work well under pressure during busy periods</li></ul>Job Types: Full-time, ContractExperience:<ul><li>hospitality : 10 years (Required)</li></ul>

Cashier - Saudi Male - Riyadh

H. M. Al Rugaib & Sons Trading Co. - شركة حمد محمد الرقيب و أولاده التجارية

<div>
 
 Job Description | الوصف الوظيفي
 
 
 
 We are looking for a motivated and customer-focused
 
 Sales Associate
 
 to join our dynamic sales team. In this role, you will be responsible for selling the company&rsquo;s products and services, assisting customers with their inquiries, and ensuring a smooth and satisfying customer experience.
 
 
 Your main goal is to
 
 drive sales while delivering excellent customer service
 
 . You will act as a key point of contact for customers, providing product knowledge, addressing concerns, and contributing to the achievement of sales targets.
 
 
 نبحث عن
 
 موظف مبيعات
 
 نشيط يركز على خدمة العملاء للانضمام إلى فريق المبيعات لدينا. ستكون مسؤولاً عن بيع منتجات وخدمات الشركة، ومساعدة العملاء في استفساراتهم، وضمان تجربة شراء سلسة ومرضية.
 
 
 هدفك الرئيسي هو
 
 تحقيق المبيعات مع تقديم خدمة عملاء متميزة
 
 ، وستكون نقطة الاتصال الأساسية للعملاء لتقديم المعرفة بالمنتجات والتعامل مع الاستفسارات والمساهمة في تحقيق أهداف المبيعات.
 
 
 
 Key Responsibilities | المسؤوليات الرئيسية
 
 
 
 <ul>
 <li>
 Greet customers warmly and understand their needs.
 </li>
 <li>
 Present, promote, and sell products and services effectively.
 </li>
 <li>
 Provide accurate product information and handle customer questions.
 </li>
 <li>
 Guide customers through the purchasing process to close sales.
 </li>
 <li>
 Address and resolve customer complaints in a professional manner.
 </li>
 <li>
 Meet or exceed monthly sales targets.
 </li>
 <li>
 Maintain the visual appearance of the store according to company standards.
 </li>
 <li>
 Contribute ideas and strategies to improve sales and customer experience.
 </li>
 <li>
 الترحيب بالعملاء وفهم احتياجاتهم بدقة.
 </li>
 <li>
 عرض المنتجات والخدمات والترويج لها وبيعها بفعالية.
 </li>
 <li>
 تقديم معلومات دقيقة عن المنتجات والرد على استفسارات العملاء.
 </li>
 <li>
 مساعدة العملاء خلال عملية الشراء لتحقيق المبيعات.
 </li>
 <li>
 التعامل مع شكاوى العملاء باحترافية ولباقة.
 </li>
 <li>
 تحقيق أهداف المبيعات الشهرية أو تجاوزها.
 </li>
 <li>
 الحفاظ على مظهر وتنظيم المتجر وفقًا لمعايير الشركة.
 </li>
 <li>
 المساهمة بأفكار واستراتيجيات لتحسين المبيعات وتجربة العملاء.
 
 
 </li>
 </ul>
 
 Requirements | المتطلبات
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Previous experience in retail or sales is preferred.
 </li>
 <li>
 Excellent communication and interpersonal skills (Arabic &amp; English).
 </li>
 <li>
 Strong customer service orientation and problem-solving skills.
 </li>
 <li>
 Ability to remain calm and courteous under pressure.
 </li>
 <li>
 Presentable and professional appearance.
 </li>
 <li>
 Basic knowledge of sales principles and customer behaviour.
 </li>
 <li>
 Punctual, organized, and reliable.
 </li>
 <li>
 شهادة الثانوية العامة أو ما يعادلها.
 </li>
 <li>
 يفضل وجود خبرة سابقة في المبيعات أو التجزئة.
 </li>
 <li>
 مهارات تواصل ممتازة (بالعربية والإنجليزية).
 </li>
 <li>
 تركيز قوي على خدمة العملاء ومهارات حل المشكلات.
 </li>
 <li>
 القدرة على الحفاظ على اللباقة والهدوء في مواقف الضغط.
 </li>
 <li>
 مظهر أنيق واحترافي.
 </li>
 <li>
 معرفة أساسية بمبادئ البيع وسلوك المستهلك.
 </li>
 <li>
 الالتزام بالمواعيد والتنظيم والاعتمادية
 </li>
 </ul>
</div>

Sales Associate - Riyadh

<div>Join Niceone, Saudi Arabia&rsquo;s leading digital home retail brand, and grow your sales career in Jeddah as part of our diverse, ambitious, and gender-inclusive team. As a Salesperson, you will play a key role in driving sales, delivering exceptional customer experiences, and supporting our omni-channel strategy across both online and offline stores. We are committed to fostering a fair, supportive workplace for talent of all backgrounds, abilities, and identities. Your passion for customer satisfaction and results will contribute directly to our continued success in the Saudi market.
<h2 class="jobSectionHeader">Key Responsibilities &ndash; Salesperson, Customer Engagement, Retail Sales, Jeddah</h2>
<ul><li>Sales Achievement: Proactively identify customer needs, recommend suitable products, and close sales to achieve personal and team targets in line with company goals.</li>
<li>Customer Experience: Provide attentive, courteous service to all shoppers, ensuring every customer enjoys a seamless, enjoyable experience that reflects the Niceone brand.</li>
<li>Product Knowledge: Maintain up-to-date expertise on product features, promotional offers, and competitive advantages to confidently communicate with customers.</li>
<li>Visual Merchandising: Collaborate within your team to ensure attractive, organized displays that follow company guidelines and elevate the in-store customer journey.</li>
<li>Cross-Channel Collaboration: Support integration between digital and physical sales channels, including assisting with online orders, delivery queries, and omnichannel processes.</li>
<li>Inventory and Stock Handling: Assist with stock checks, replenishment, and ensuring inventory accuracy to guarantee the availability of key products.</li>
<li>Operational Excellence: Follow all company procedures related to cash handling, POS operation, and store security to maintain compliance and efficiency.</li>
</ul><h3 class="jobSectionHeader">Skills and Qualifications &ndash; Sales, Customer Service, Retail Jobs, Jeddah</h3>
<ul><li>Educational Background: High school diploma or above preferred. Relevant training or coursework in sales or customer service is a plus.</li>
<li>Experience: Previous experience in sales, retail, or customer-facing roles is highly advantageous but not required. Motivation and willingness to learn are essential.</li>
<li>Communication: Excellent verbal communication skills in Arabic are essential; English proficiency is an advantage.</li>
<li>Customer Focus: Passion for delivering exceptional service and exceeding customer expectations.</li>
<li>Interpersonal Skills: Friendly, respectful, and capable of engaging a diverse and multicultural customer base.</li>
<li>Teamwork: Ability to work collaboratively with colleagues and management toward common goals.</li>
<li>Adaptability: Comfortable working in a fast-paced, evolving retail environment with changing priorities.</li>
</ul><h4 class="jobSectionHeader">Core Competencies &ndash; Retail Sales, Customer Care, Team Collaboration</h4>
<ul><li>Professional and positive attitude at all times, representing the company with integrity.</li>
<li>Attention to detail in presentation and product handling.</li>
<li>Drive to achieve individual and team sales targets.</li>
<li>Commitment to Niceone&rsquo;s values of respect, inclusion, and ethical conduct.</li>
</ul><h5 class="jobSectionHeader">Why Join Niceone &ndash; Sales Careers, Professional Growth, Inclusive Retail</h5>
<ul><li>Opportunity to be a part of Saudi Arabia&rsquo;s top home retail brand at the forefront of the digital and physical shopping experience.</li>
<li>Continuous learning and career growth opportunities within an innovative retail environment.</li>
<li>Supportive workplace that values everyone&rsquo;s ideas and contributions, fostering gender equality and diversity.</li>
<li>Performance incentives for achieving and exceeding sales targets.</li>
<li>Be part of a thriving team that values trust, communication, and mutual success.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Salesperson Jobs, Retail Careers, Niceone Jeddah</h6>

If you have a passion for sales and customer service and want to develop your career in a vibrant, inclusive setting, we welcome your application. Please submit your CV and a brief cover letter outlining your interest in this role and your motivation to join Niceone. Start your journey with us and make a positive impact on the future of retail in Jeddah.</div>

ممثلة مبيعات -جده I Salesperson - Jeddah

Explore 1091+ Customer service representative in Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh this December. Find roles across top companies and apply now to boost your career.

1091 customer service representative jobs IN Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh

Customer Service Representative

Customer Service Representative

Customer Service Representative

ممثلة مبيعات -جازان I Salesperson - Jazan

Cashier - Saudi Male - Riyadh

Sales Associate - Riyadh

ممثلة مبيعات -جده I Salesperson - Jeddah