customer service representative Jobs in Karachi

customer service representative

customer service executive Jobs in Karachi

customer service executive

customer support representative Jobs in Karachi

customer support representative

clinical trials quality assurance associate (night) Jobs in Karachi

clinical trials quality assurance associate (night)

customer support executive Jobs in Karachi

customer support executive

customer service representative karachi night shift

HR Ways

We are hiring an Customer Support Representative-Real State ! *<ul><li>About the Company</li></ul>Hiring for a international sales firms handling U.S. clients<ul><li>&#65279;About the Role:</li></ul>Key Responsibilities:<ul><li>Handle incoming calls, emails, and inquiries from potential and existing clients.</li><li>Manage portal leads, update CRM systems, and maintain client records.</li><li>Follow up with clients regarding inquiries, site visits, investment updates, and booking status.</li><li>Ensure timely resolution of customer issues with professional communication.</li><li>Coordinate with relevant internal departments when escalation is required.</li><li>Maintain high standards of client service and represent the company brand positively.</li></ul>Job Role Secondary:<ul><li>Update CRM/collection software and internal trackers.</li><li>Assist in preparing collection reports for management.</li><li>Coordinate with Sales, Finance, and Customer Care teams for cross-departmental issues.</li><li>Participate in training, compliance briefings, and performance review sessions.</li><li>Support documentation, filing, and audit-related activities.</li></ul>Other Details:Experience: 3+ years Shift Working days &amp; Timings:<ul><li>Night Shift: Monday to Saturday (9pm to 6am)</li><li>Afternoon Shift: &#65279;Monday to Saturday (3pm to 12am)&#65279;Location:</li></ul>DHA Phase 6, KarachiAbout HR Ways:&#65279;&quot;HR Wa&#65279;ys is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our Whatsapp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.&quot;Job Type: Full-timePay: Rs120,000.00 per monthWork Location: In person

Customer Service Representative | Karachi-Night Shift

TrackPad

Job Title: Female Customer Support Care Representative (WhatsApp Account Manager) Location: Onsite &ndash; Karachi (Gulshan-e-Jamal) Employment Type: Full TimeWorking Schedule:<ul><li>1&ndash;2 Months Training Period (Onsite &ndash; Day Shift: 10:00 AM &ndash; 6:00 PM)</li><li>After Training &ndash; Night Shift (Remote) </li></ul>About TrackpadTrackpad Business Services is a growing e-commerce solutions and consultancy company. We provide end-to-end services including Amazon account or Shopify account management, marketplace support, logistics, digital marketing, and business development. Our mission is to help businesses expand globally with smarter tools, professional support, and efficient service structures.About the RoleWe are hiring a dedicated Female Customer Support Care Representative to manage customer interactions through our WhatsApp Business account. During the first 1&ndash;2 months, you will receive complete training onsite. After successful completion of training, this role will switch to a night-shift schedule.Key Responsibilities<ul><li>Handle and respond to all customer messages via WhatsApp Business</li><li>Provide accurate product information, pricing, and order support</li><li>Follow up with leads to help convert inquiries into sales</li><li>Maintain detailed customer records and ensure timely reporting</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain a positive and professional brand image in all communications</li></ul>Requirements<ul><li>Female candidates only</li><li>6 months to 1 year experience in customer support or online chat handling preferred</li><li>Better written communication skills in Urdu or English</li><li>Tech-savvy, good typing speed, and multitasking ability</li><li>Must be punctual, customer-focused, and solution-oriented</li><li>Must be willing to work night shifts after training</li><li>Familiarity with WhatsApp Business tools will be an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Salary will be given during the training period as well</li><li>Growth-oriented and professional work environment</li><li>Opportunities to learn and build a long-term career in customer support</li></ul>Job Type: Full-timeWork Location: In person

Female Customer Support Care Representative (WhatsApp Account Manager)

Experts Communication

Experts Communication is hiring a Customer Service Representative to join our dynamic sales team. We are looking for motivated individuals with strong communication and persuasion skills to engage with potential clients, promote services, and drive sales. If you have a passion for sales and customer interaction, this is an excellent opportunity to grow your career.Salary: 35,000 - 45,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMApply Now: https://expertscommunication.net/jobapplication Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Engage with customers via calls to promote company services</li><li>Identify and qualify sales opportunities</li><li>Maintain strong client relationships through follow-ups</li><li>Meet and exceed monthly sales targets</li><li>Maintain accurate records of customer interactions and sales progress</li><li>Collaborate with the sales team to improve strategies</li></ul>Requirements<ul><li>Minimum 6 months of experience in sales or customer service</li><li>Strong verbal communication and negotiation skills</li><li>Self-motivated, goal-oriented, and confident in handling customer interactions</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li><li>Fresh graduates with strong communication skills are encouraged to apply</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and take the next step in your sales career.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative

Experts Communication is looking for a Call Center Representative to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Apply Now: https://expertscommunication.net/jobapplication Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months) Monthly company-paid dinners Annual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Sales Representative - Cold Calling

IT Verticals Inc

Job Summary:We are looking for a dynamic individual to joins us as an e-Commerce Account Manager to lead our growing projects, with expertise in e-Commerce, SEO, Sales. will retain and grow accounts by utilizing strategic thinking to create business plans, influence internal stakeholders, and partner with retailers to develop merchandising and promotional plans to drive revenues and brand awareness.Job Detail:Functional Area: Marketing DepartmentJob Type: PermanentShift: 8PM &ndash; 5AM ( Pakistan Night)Education Level: MBA / Marketing qualified peopleExperience required: 3 to 4 YearsRequire Travel: NoJob Location: Karachi, PakistanMain Responsibilities:<ul><li>Manage customer relationships by developing regular communications with key customer personnel. Respond promptly to all complaints from customer and follow up to ensure problem resolution.</li><li>Act as liaison between customer and company to work out details regarding services, products and problems.</li><li>Attend customer functions, industry retreats, etc. in an effort to secure positive relations with customer.</li><li>Communicate and coordinate as the primary channel of communication between headquarters and purchasing, information services, and accounting departments.</li><li>Promote customer profitability by working with account managers to retain and grow accounts and maintain profitability. This may include, but is not limited to managing dead and slow inventory, accounts receivable/deposits, unrealistic service requests and balanced loads, etc.</li><li>Inventory management by working with brokers and supplier representative to keep up with customer's needs. Work with purchasing to ensure products needed to serve multi-unit customers are ordered timely.</li><li>Work closely with purchasing and operations to achieve goals of no dead stock, damaged goods, or out of stock items. Respond to problems with inventory as needed.</li></ul>Performs other duties as assigned and ability to work under pressure&middot; Must have Video setup to conduct Zoom Meetings (with customer) at night. Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Sales lead / Business development Senior Executive

Minerva Research Solutions

<div>Location: Karachi (On-site) 
Department: Patient Experience &amp; Support 
Employment Type: Full-Time | Night Shift<h3 class="jobSectionHeader">
Who We Are</h3>
Minerva Research Solutions is a leading Clinical Trial Management and Support organization dedicated to elevating global healthcare outcomes through innovation, operational excellence, and uncompromising quality. We partner with biotech, pharmaceutical, and healthcare institutions to deliver integrated services across the clinical trial value chain &mdash; from feasibility to closeout.
Our portfolio spans Data Operations, Patient Recruitment, and Regulatory Services, enabling clients to accelerate the development of breakthrough therapies with accuracy, agility, and regulatory confidence. Governed by FDA and ICH-GCP standards, we are committed to delivering data integrity, participant safety, and reliable insights at every touchpoint.
We are expanding our Customer Experience function and seeking a customer-centric, articulate, and resilient professional to join our high-performance team.<h3 class="jobSectionHeader">
Role Summary</h3>
As a Call Center Representative, you will serve as the frontline ambassador for Minerva, representing our service standards, values, and commitment to excellence. You will play a critical role in guiding patients, partners, and stakeholders with accurate information and empathetic engagement, ensuring a seamless and compliant service experience.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Manage inbound and outbound interactions to support patient and client inquiries on clinical services, ensuring clarity, professionalism, and accuracy.</li><li>
Deliver a frictionless customer journey by proactively understanding needs, resolving concerns, and providing tailored support.</li><li>
Support appointment coordination, participant onboarding, and dissemination of study-related information, ensuring compliance with confidentiality and data-handling standards.</li><li>
Maintain a high standard of service delivery aligned with Minerva&rsquo;s CX principles and regulatory guidelines (FDA/ICH-GCP).</li><li>
Collaborate with cross-functional teams to drive timely issue resolution and consistent service continuity.</li><li>
Maintain complete and compliant CRM documentation of all customer interactions.</li><li>
Identify service gaps and escalate complex situations to the relevant teams for swift resolution.</li></ul><h3 class="jobSectionHeader">
Required Qualifications &amp; Experience</h3><ul><li>
Bachelor&rsquo;s degree in any discipline (or equivalent).</li><li>
Exceptional communication skills in English &mdash; neutral/US accent preferred.(MANDATORY)</li><li>
Minimum 1 year of international customer support experience (contact center, BPO, or shared services).</li><li>
Experience in healthcare, life sciences, or clinical research is a plus but not mandatory.</li><li>
Strong analytical thinking, emotional intelligence, and client-service orientation.</li><li>
Ability to perform in a target-driven, high-volume, and fast-paced environment.</li><li>
Proficiency in customer service platforms/CRM tools and MS Office applications.</li><li>
Willingness to work night shifts and adjust to evolving business needs.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Gain at Minerva</h3><ul><li>
Competitive compensation with performance-based rewards</li><li>
Comprehensive medical insurance</li><li>
EOBI retirement benefits</li><li>
Structured Learning &amp; Development pathways, including certifications and career mobility</li><li>
Paid annual, medical, and casual leave</li><li>
Mental well-being and employee support programs</li><li>
Inclusive, collaborative, and growth-driven work culture</li><li>
Internal recognition &amp; employee engagement initiatives</li><li>
Modern digital tools and a technology-forward workplace</li><li>
Transportation facility for female staff &amp; conveyance allowance for male staff</li><li>
Night shift allowance</li><li>
Family-supportive policies, including parental leave</li><li>
Opportunities to contribute to community and social impact programs</li></ul><h3 class="jobSectionHeader">
Work Schedule</h3>
Monday &ndash; Friday 
 7:00 PM &ndash; 3:00 AM (On-site)<h3 class="jobSectionHeader">
Diversity, Equity &amp; Inclusion</h3>
Minerva Research Solutions is an Equal Opportunity Employer. We foster a culture where individuals are valued for their unique perspectives, encouraged to challenge the status quo, and empowered to unleash their potential.
KqEmpZcV7f</div>

Call Center Representative (Night Shift)

<div>
 
 Location:
 
 Karachi (On-site)
 
 
 
 Department:
 
 Patient Experience &amp; Support
 
 
 
 Employment Type:
 
 Full-Time | Night Shift
 
 
 
 Who We Are
 
 
 
 Minerva Research Solutions is a leading Clinical Trial Management and Support organization dedicated to elevating global healthcare outcomes through innovation, operational excellence, and uncompromising quality. We partner with biotech, pharmaceutical, and healthcare institutions to deliver integrated services across the clinical trial value chain &mdash; from feasibility to closeout.
 
 
 Our portfolio spans
 
 Data Operations, Patient Recruitment, and Regulatory Services
 
 , enabling clients to accelerate the development of breakthrough therapies with accuracy, agility, and regulatory confidence. Governed by
 
 FDA
 
 and
 
 ICH-GCP
 
 standards, we are committed to delivering data integrity, participant safety, and reliable insights at every touchpoint.
 
 
 We are expanding our Customer Experience function and seeking a
 
 customer-centric, articulate, and resilient professional
 
 to join our high-performance team.
 
 
 
 Role Summary
 
 
 
 As a Call Center Representative, you will serve as the frontline ambassador for Minerva, representing our service standards, values, and commitment to excellence. You will play a critical role in guiding patients, partners, and stakeholders with accurate information and empathetic engagement, ensuring a seamless and compliant service experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage inbound and outbound interactions to support patient and client inquiries on clinical services, ensuring clarity, professionalism, and accuracy
 </li>
 <li>
 Deliver a frictionless customer journey by proactively understanding needs, resolving concerns, and providing tailored support
 </li>
 <li>
 Support appointment coordination, participant onboarding, and dissemination of study-related information, ensuring compliance with confidentiality and data-handling standards
 </li>
 <li>
 Maintain a high standard of service delivery aligned with Minerva&rsquo;s CX principles and regulatory guidelines (FDA/ICH-GCP)
 </li>
 <li>
 Collaborate with cross-functional teams to drive timely issue resolution and consistent service continuity
 </li>
 <li>
 Maintain complete and compliant CRM documentation of all customer interactions
 </li>
 <li>
 Identify service gaps and escalate complex situations to the relevant teams for swift resolution
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline (or equivalent)
 </li>
 <li>
 Exceptional communication skills in English &mdash; neutral/US accent preferred.(MANDATORY)
 </li>
 <li>
 Minimum 1 year of international customer support experience (contact center, BPO, or shared services)
 </li>
 <li>
 Experience in healthcare, life sciences, or clinical research is a plus but not mandatory
 </li>
 <li>
 Strong analytical thinking, emotional intelligence, and client-service orientation
 </li>
 <li>
 Ability to perform in a target-driven, high-volume, and fast-paced environment
 </li>
 <li>
 Proficiency in customer service platforms/CRM tools and MS Office applications
 </li>
 <li>
 Willingness to work night shifts and adjust to evolving business needs
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Gain At Minerva
 
 
 
 <ul>
 <li>
 Competitive compensation with performance-based rewards
 </li>
 <li>
 Comprehensive medical insurance
 </li>
 <li>
 EOBI retirement benefits
 </li>
 <li>
 Structured Learning &amp; Development pathways, including certifications and career mobility
 </li>
 <li>
 Paid annual, medical, and casual leave
 </li>
 <li>
 Mental well-being and employee support programs
 </li>
 <li>
 Inclusive, collaborative, and growth-driven work culture
 </li>
 <li>
 Internal recognition &amp; employee engagement initiatives
 </li>
 <li>
 Modern digital tools and a technology-forward workplace
 </li>
 <li>
 Transportation facility for female staff &amp; conveyance allowance for male staff
 </li>
 <li>
 Night shift allowance
 </li>
 <li>
 Family-supportive policies, including parental leave
 </li>
 <li>
 Opportunities to contribute to community and social impact programs
 
 
 </li>
 </ul>
 
 Work Schedule
 
 
 
 
 Monday &ndash; Friday
 
 
 
 🕒
 
 7:00 PM &ndash; 3:00 AM (On-site)
 
 
 
 
 Diversity, Equity &amp; Inclusion
 
 
 
 Minerva Research Solutions is an
 
 Equal Opportunity Employer
 
 . We foster a culture where individuals are valued for their unique perspectives, encouraged to challenge the status quo, and empowered to unleash their potential.
 
 
 Powered by JazzHR
 
 
 KqEmpZcV7f
</div>

Call Center Representative  (Night Shift)

Explore 2179+ Customer service representative karachi night shift in Karachi this December. Find roles across top companies and apply now to boost your career.

2179 customer service representative karachi night shift jobs IN Karachi

Customer Service Representative | Karachi-Night Shift

Female Customer Support Care Representative (WhatsApp Account Manager)

Customer Service Representative

Customer Sales Representative - Cold Calling

Sales lead / Business development Senior Executive

Call Center Representative (Night Shift)

Call Center Representative (Night Shift)