quality & test automation engineer, valeo service

accounts payable processor – italian & english speaker

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customer service representative Jobs in Cairo

customer service representative

customer service manager

quality & test automation engineer, valeo service Jobs in Cairo

accounts payable processor – italian & english speaker Jobs in Cairo

aircraft technician – assessment day, cairo (abu dhabi–based, full relocation provided) Jobs in Cairo

customer service retail advisors english cairo

Concentrix

<div>
 We&rsquo;re Concentrix. A global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
 
 
 
 Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.
 
 
 
 
 In This Role, You'll
 
 
 
 <ul>
 <li>
 Be the friendly voice of major retail brands, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.
 </li>
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 Become a product pro, mastering the ins and outs of the latest trends.
 </li>
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 Transform shopping woes into shopping wows! Handle returns, exchanges, and troubleshoot issues with patience and a can-do attitude.
 </li>
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 Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.
 </li>
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 Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals. You'll be part of a retail family that's always there for each other.
 
 
 </li>
 </ul>
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensure service delivered to our customers meets contractual Key Performance Indicators (&lsquo;KPIs&rsquo;)
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 Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.
 </li>
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 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
 </li>
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 Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
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 Maintain basic knowledge of client products and/or services.
 </li>
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 Prepare complete and accurate work including appropriately notating accounts as required.
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 Participate in activities designed to improve customer satisfaction and business performance.
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 Offer additional products and/or services.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 A minimum high school diploma with 3 to 6 months of relevant experience is preferred.
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 Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.
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 Ability to fluently communicate in the required language of support, both written and verbally.
 </li>
 <li>
 Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.
 </li>
 <li>
 Basic computer navigation skills and PC Knowledge.
 </li>
 <li>
 Ability to work as a team member, as well as independently.
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 Dependable with proficient attention to detail.
 </li>
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 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
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 Able to rotate shifts, as needed.
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 Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.
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 Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.
 
 
 </li>
 </ul>
 
 Based on location and/or program, additional experience/skills may be required
 
 
 
 <ul>
 <li>
 Job requirements may vary by country and will not contravene any local laws
 
 
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 </ul>
 
 Career Framework Role
 
 
 
 Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
 
 
 We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
 
 
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
</div>

Customer Service - Retail Advisors - English - Cairo

<div>
 
 
 Concentrix is hiring Customer Service Representatives/ Sales Advisors, (B2 English level required). No previous experience needed!
 
 
 
 
 
 
 📍Location: Cairo or Alexandri
 
 
 
 
 
 a
 
 What we offe
 
 
 r:&bull; Competitive gross salary: Up to 21K E
 
 
 GP&bull; Attractive packages as well for non-English speakers (French, German, Italian, Spanish, and Portugues
 
 
 e)&bull; Social &amp; medical insuran
 
 
 ce&bull; 24/7 transportation provid
 
 
 
 
 
 ed
 
 Requiremen
 
 
 ts:&bull; Bachelor&rsquo;s deg
 
 
 ree&bull; Flexibility to work on-s
 
 
 ite&bull; Availability for night &amp; overnight shi
 
 
 fts&bull; Immediate joiners prefer
 
 
 
 
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</div>

Customer Service Representative

Bupa UK

<div>
 
 Job Description
 
 
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 We make health happen
 
 
 
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts. You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
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 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
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 Manage membership updates, billing inquiries, and document issuance
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 Coordinate international medical appointments and support cross-departmental communication
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 Investigate and resolve complaints, ensuring customer satisfaction
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 Maintain accurate system records and support new team members
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 Collaborate with providers and internal teams to deliver seamless service
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 <ul>
 <li>
 Being able to explain the impact that your role and actions have on the fair treatment of customers
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 Being able to explain the potential implications for customers who are not treated fairly by you or others
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 Making the fair treatment of customers central to all that you do
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 Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 </li>
 </ul>
 
 Why Bupa
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Customer Service Consultant

Tamara

<div>
 
 
 About Us
 
 
 
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 
 
 
 
 
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
 
 
 
 
 
 
 Your role
 
 
 
 
 
 
 We're seeking Customer Care Advisors to join our team. In this role you will be crucial in providing answers to customers queries through website and live chat related to Tamara&rsquo;s services.
 
 This will be based in our offices in Cairo, Egypt.
 
 
 
 
 
 
 Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.
 
 
 With a proven track record of leveraging strong communication skills (written &amp; verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.
 
 
 You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.
 
 
 You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.
 
 
 
 
 
 
 Your responsibilities
 
 
 <ul>
 <li>
 Answer inbound Emails and respond to live chats in an efficient manner.
 </li>
 <li>
 Identify customer questions, concerns, and overall needs.
 </li>
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 Provide accurate answers and solutions to customer queries.
 </li>
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 Reviewing customer accounts and transactions while resolving issues.
 </li>
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 Giving detailed explanations of services.
 </li>
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 Understanding and striving to meet support metrics while providing excellent customer service, and follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 </ul>
 
 
 
 
 
 Your expertise
 
 
 <ul>
 <li>
 Minimum 1 year of customer experience in the local market
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 <li>
 Previous customer service experience is a plus.
 </li>
 <li>
 Native Arabic speaker.
 </li>
 <li>
 Holds a university degree
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 Fluency in English Language, B1 profile.
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 Ability to use computers.
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 Ability to use internet applications.
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 Great verbal &amp; written communication skills.
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 Ability to handle customers&rsquo; issues.
 </li>
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 Ability to solve problems in a short period of time.
 </li>
 <li>
 Flexibility with rotational working hours/days.
 </li>
 </ul>
 
 
 
 
 All qualified individuals are encouraged to apply.
 
</div>

UAE Customer Care Advisor (Non-voice)

Dusit Thani LakeView Cairo

<div>
 
 Company Description
 
 
 
 Dusit Thani LakeView Cairo is a luxurious 5-star hotel in the heart of New Cairo, blending traditional Thai design with warm Thai hospitality. Located in the Fifth Settlement, the hotel offers convenient access to major attractions such as the Pyramids, Sphinx, Citadel, and Egyptian Museum, and is just 20 minutes from Cairo International Airport. Guests enjoy expansive rooms and suites, three outdoor pools, a Jacuzzi, a fitness center, and diverse dining options. The adjacent Devarana Spa provides signature treatments in a serene setting that combines Eastern and Western wellness philosophies.
 
 
 
 Role Description
 
 
 
 The Food and Beverage Sales Reservations role involves managing reservations for dining and special events, ensuring exceptional customer experience, and coordinating with the food and beverage team to optimize service delivery. Responsibilities include communicating with clients, handling bookings, resolving customer inquiries, and assisting with sales promotions as needed. This is a full-time, on-site role based in Cairo, requiring a strong commitment to hospitality and guest satisfaction.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Experience in Food Service and Food &amp; Beverage operations
 </li>
 <li>
 Strong Customer Service and Communication skills
 </li>
 <li>
 Basic knowledge of Culinary concepts and practices
 </li>
 <li>
 Ability to work collaboratively and efficiently in a fast-paced environment
 </li>
 <li>
 Attention to detail and excellent problem-solving skills
 </li>
 <li>
 Prior experience in the hospitality or food and beverage industry is preferred
 </li>
 <li>
 Proficiency in English; knowledge of additional languages is a plus
 </li>
 <li>
 Familiarity with reservations systems or software is advantageous
 </li>
 </ul>
</div>

Food and Beverage Sales Executive

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at New Cairo site!
 
 
 
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Location: New Cairo, Egypt
 
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 </ul>
</div>

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at Fifth settlement, New Cairo site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: Fifth settlement, New Cairo, Egypt
 
 
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 <li>
 Free online courses.
 </li>
 </ul>
</div>

Customer Service Specialist

Explore 789+ Customer service retail advisors english cairo in Cairo this March. Find roles across top companies and apply now to boost your career.

789 customer service retail advisors english cairo jobs In Cairo

Customer Service - Retail Advisors - English - Cairo

Customer Service Representative

Customer Service Consultant

UAE Customer Care Advisor (Non-voice)

Food and Beverage Sales Executive

Customer Service Representative

Customer Service Specialist