customer service & sales

customer service specialist Jobs in Ankara

customer service specialist

sales operation specialist Jobs in Ankara

sales operation specialist

customer service sales

NEM Language Learning & International Hiring

<div>
 GERMAN &amp; DUTCH FLUENCY: HIGH-PRIORITY CAREER OPPORTUNITIES IN T&Uuml;RK&Idot;YE! (REMOTE) (Customer Service &amp; Sales)
 <br/>
 <br/>
 Are you fluent in German or Dutch and ready to leverage your language skills for a significant career in T&uuml;rkiye?
 <br/>
 <br/>
 We are a rapidly expanding international organization actively seeking elite multilingual professionals for immediate openings across our Customer Service and Sales teams. We need fast moverssecure your place before the competition!
 <br/>
 <br/>
 What You Can Expect: A Role That Matters
 <br/>
 <br/>
 This is not a single job; it's a launchpad into a diverse, international career. Depending on your profile and ambition, you will be placed in a role where you will:
 <br/>
 <br/>
 Dual-Language Focus: Serve as the primary communication link, expertly handling queries, building rapport, and supporting operations across German and Dutch markets.
 <br/>
 <br/>
 Diverse Responsibilities (The Critical Task):
 <br/>
 <br/>
 Customer Support Track: Expertly resolve complex client issues and manage high-value account inquiries.
 <br/>
 <br/>
 Sales/Agent Track: Drive new business opportunities, manage existing client pipelines, or support specialized product sales.
 <br/>
 <br/>
 Clear Career Trajectory: We offer structured training and an internal promotion path focusing on performance and talent development, not just time served.
 <br/>
 <br/>
 Location: Remote in Turkey.
 <br/>
 <br/>
 Who Should Apply?
 <br/>
 <br/>
 Mandatory: Fluent/Native proficiency in German (C1/C2) and Dutch (C1/C2).
 <br/>
 <br/>
 Professional working proficiency in English.
 <br/>
 <br/>
 Proven ability to connect with people, manage conflicting priorities, and work in a fast-paced environment.
 <br/>
 <br/>
 You must be eligible to work in T&uuml;rkiye and seeking immediate opportunity.
 <br/>
 <br/>
 APPLY NOW! We are reviewing applications instantly. Don't miss this competitive edge. Click to learn more &amp; submit your CV today:
 <strong>
  naci.hurmuzlu@cbtalents.org
 </strong>
</div>


Customer Service & Sales

Johnson Controls

<div><div><b>What you will do:</b><br>
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment.</div><div><div><div><div><div><div><div><div><div><p><b><br>
How you will do it:</b></p><ul><li><p>
Oversee the complete order processing value chain, whether direct or through a distribution network.</p></li><li><p>
Engage with customers to address inquiries and manage sales order documentation.</p></li><li><p>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</p></li><li><p>
Maintain accurate data entry and updates in the ERP system.</p></li><li><p>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</p></li><li><p>
Provide exceptional customer service and resolve any conflicts or issues that arise.</p></li><li><p>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</p></li></ul><p><b><br>
What we look for:</b></p><ul><li><p>
Proven experience in customer service or as a Client Service Representative.</p></li><li><p>
Strong communication skills with an emphasis on active listening and customer orientation.</p></li><li><p>
Familiarity with ERP systems, preferably SAP.</p></li><li><p>
A proactive mindset with the ability to adapt to diverse customer personalities.</p></li><li><p>
Excellent organizational and multitasking abilities.</p></li><li><p>
Attention to detail and a commitment to delivering outstanding service.</p></li></ul><p><br>
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growt</p></div></div></div></div></div></div></div></div></div></div>

Sales Operation Specialist

<div><p><b>What you will do:</b><br>
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment.</p><p><b><br>
How you will do it:</b></p><ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul><p><b><br>
What we look for:</b></p><ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul><p><br>
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</p></div>

Customer Service Specialist

Nobel Biocare

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Job Description
 <br/>
 <br/>
 The Sales Support Specialist will play a critical role in providing technical and customer support for Nobel Biocare&rsquo;s dental implant solutions. This role will be responsible for assisting customers, sales representatives, and internal teams with product-related inquiries, troubleshooting issues, and ensuring a seamless experience for our clients. The ideal candidate has a strong technical background in dental implants and a customer-focused mindset to drive satisfaction and business success.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Technical &amp; Customer Support
  </li>
  <li>
   Serve as the primary point of contact for technical inquiries related to Nobel Biocare&rsquo;s dental implants.
  </li>
  <li>
   Provide expert guidance to customers and internal teams on product features, troubleshooting, and best practices.
  </li>
  <li>
   Assist medium to small customers who may not have direct access to a sales representative.
  </li>
  <li>
   Respond to inbound calls and emails to ensure prompt resolution of customer issues.
  </li>
  <li>
   Sales Team Support
  </li>
  <li>
   Work closely with Territory Managers and the Product Manager to provide technical expertise.
  </li>
  <li>
   Support sales representatives with product demonstrations and technical explanations for customer meetings.
  </li>
  <li>
   Keep the sales team informed on product updates and technical developments.
  </li>
  <li>
   Proactive Customer Engagement &amp; Issue Resolution
  </li>
  <li>
   Conduct proactive follow-ups with customers to address concerns and ensure optimal product use.
  </li>
  <li>
   Identify and resolve potential issues, such as product handling challenges or high failure rates, before they escalate.
  </li>
  <li>
   Ensure customer retention and satisfaction by delivering an outstanding support experience.
  </li>
  <li>
   Training &amp; Documentation
  </li>
  <li>
   Develop and deliver training sessions to internal teams and customers on Nobel Biocare products.
  </li>
  <li>
   Maintain detailed records of customer interactions, issues, and resolutions in the CRM system.
  </li>
  <li>
   Provide feedback to product development teams based on customer insights to enhance product quality.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 Experience &amp; Knowledge
 <br/>
 <br/>
 <ul>
  <li>
   2+ years of experience in technical support, sales support, or customer service in the dental or medical device industry.
  </li>
  <li>
   Strong knowledge of dental implant systems and related treatment procedures.
  </li>
  <li>
   Experience working cross-functionally with sales, product management, and customer service teams.
  </li>
  <li>
   Hands-on experience with CRM software and technical support tools.
   <br/>
   <br/>
  </li>
 </ul>
 Education &amp; Skills
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Biomedical Engineering, Dentistry, or a related field preferred.
  </li>
  <li>
   Fluency in Turkish and English (both written and verbal).
  </li>
  <li>
   Excellent problem-solving and troubleshooting skills.
  </li>
  <li>
   Strong communication skills with the ability to explain technical concepts in a clear, customer-friendly manner.
  </li>
  <li>
   Ability to work independently while collaborating effectively with teams.
   <br/>
   <br/>
  </li>
 </ul>
 This job is based out of Ankara, Turkey.
 <br/>
 <br/>
 <strong>
  Operating Company
  <br/>
  <br/>
 </strong>
 Nobel Biocare
 <br/>
 <br/>
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>


Sales Support Specialist (Ankara,Turkey)

Dräger

<div>
 <p>
  Dr&auml;ger is an international leader in the fields of medical and safety technology. The company was founded in L&uuml;beck, Germany, in 1889. The company&rsquo;s long-term success is based on the four key strengths of its value-driven culture: customer intimacy, professional employees, continuous innovation and a commitment to outstanding quality.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you want to join our global family, we are looking for Sales Account Manager,
  <strong>
   based in
  </strong>
  <strong>
   Ankara
  </strong>
  . The details are waiting for you below!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage the sales funnel tool and perform systematic analysis of profit and loss topics,
  </li>
  <li>
   Prepare and report short-, mid-, and long-term sales forecasts,
  </li>
  <li>
   Analyze competitors&rsquo; activities, products, and pricing strategies,
  </li>
  <li>
   Identify market requirements and opportunities to achieve field sales and profitability targets,
  </li>
  <li>
   Track tender processes, set sales targets and business plans, and ensure their achievement,
  </li>
  <li>
   Manage budgeting processes for assigned accounts,
  </li>
  <li>
   Plan, organize, and conduct customer visits,
  </li>
  <li>
   Carry out activities aimed at acquiring new customers,
  </li>
  <li>
   Develop initiatives to increase customer loyalty and satisfaction,
  </li>
  <li>
   Actively represent the brand and participate in national and international congresses and trade fairs,
  </li>
  <li>
   Establish mechanisms to monitor customers&rsquo; purchasing activities and continuously update information about hospitals,
  </li>
  <li>
   Communicate and regularly update all required reports with relevant departments in a timely manner,
  </li>
  <li>
   Promote new products and services to potential customers and convert them into sales opportunities,
  </li>
  <li>
   Introduce and implement new promotional and sales-enhancing projects.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Preferably a bachelor's degree in science or engineering,
  </li>
  <li>
   Minimum 2 years of sales experience in the healthcare industry,
  </li>
  <li>
   Strong business acumen and analytical skills,
  </li>
  <li>
   A team player with the ability to gain the support of colleagues,
  </li>
  <li>
   Excellent oral and written communication skills in English (preferred),
  </li>
  <li>
   Strong presentation skills,
  </li>
  <li>
   Proficiency in MS Office applications,
  </li>
  <li>
   Willingness and ability to travel,
  </li>
  <li>
   For male candidates, military service must be completed.
  </li>
 </ul>
</div>


Sales Account Manager (Medical Division)

Altium Türkiye

<div>
 <p>
  We are looking for a
  <strong>
   Service Engineer
  </strong>
  to join our growing team! If you are passionate about
  <strong>
   CDLS (Clinical Diagnostic &amp; Life Science)
  </strong>
  and have experience in esp.
  <strong>
   CDLS
  </strong>
  technologies, this could be the perfect opportunity for you!
 </p>
 <p>
  <br/>
 </p>
 <p>
  💼
  <strong>
   What you&rsquo;ll do:
  </strong>
 </p>
 <ul>
  <li>
   Provide technical service support
   <strong>
    (installation, maintenance, troubleshooting)
   </strong>
   for lab instruments,
  </li>
  <li>
   Ensure
   <strong>
    customer satisfaction
   </strong>
   through effective communication and problem-solving,
  </li>
  <li>
   Work closely with application and sales teams,
  </li>
  <li>
   Cover the
   <strong>
    &Idot;stanbul and Marmara
   </strong>
   regions with busy travel schedule.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🎯
  <strong>
   What we&rsquo;re looking for:
  </strong>
 </p>
 <ul>
  <li>
   Degree in
   <strong>
    Biology, Biomedical Engineering
   </strong>
   or any other related technical field
  </li>
  <li>
   Technical service experience with
   <strong>
    CDLS
   </strong>
   is a
   <strong>
    big plus! 🌟
   </strong>
  </li>
  <li>
   Strong problem-solving skills and a customer-first mindset
  </li>
  <li>
   <strong>
    Based in &Idot;stanbul (or willing to relocate).
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  ✨ If you&rsquo;re ready to grow with a
  <strong>
   dynamic and supportive
  </strong>
  team in the lab tech world,
  <strong>
   we&rsquo;d love to hear from you!
  </strong>
 </p>
</div>


Service Engineer

Trend Micro Inc.

<div><div>When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.</div><div>
ABOUT TREND MICRO</div><div></div><div>
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit <div>www.trendmicro.com</div></div><div></div><div>
POSITION OVERVIEW</div><div></div><div>
The Regional Account Manager (RAM) with [Turkey/Ankara] will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company&rsquo;s value proposition and services to customers .</div><div></div><div>
PRIMARY RESPONSIBILITIES</div><ul><li>
Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services</li><li>
Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service</li><li>
Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities</li><li>
Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams</li><li>
Attain revenues goals per quarter allocation in line with BU goals</li><li>
Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)</li><li>
Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage</li><li>
Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning</li><li>
Communicate relevant information to stakeholders to facilitate decision making</li><li>
Build and maintain client contacts and relationships by understanding client&rsquo;s business and requirements</li><li>
Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support</li><li>
Lead and support any client meetings/calls</li><li>
Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP</li></ul><div></div><div>
EXPERIENCE</div><ul><li>
Minimum 5 years of relevant Sales Experience and preferably few years in Security Industry.</li><li>
Account Management certification such as SPIN or TAS would be highly regarded.</li><li>
Sales Based Certifications</li><li>
Security Certification</li><li>
Exposure to both End Customer Environments and Channels</li><li>
Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise</li><li>
Proven Account Management experience in commercial sector</li><li>
Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets</li><li>
Must have growth-oriented mindset and experience of working in the collaborative environment</li><li>
Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level</li><li>
Ability to network, create and build strong relationships senior executive relationships</li><li>
Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language</li></ul><div></div><div>
Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</div><div></div><div>
#LI-Onsite</div><div>
#LI-NA1</div><div>
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</div></div>

Regional Account Manager

Explore 93+ Customer service sales in Ankara this December. Find roles across top companies and apply now to boost your career.