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backend engineer, egypt

call center representative (female – english speaking) job summary Jobs in Alexandria

customer service agent Jobs in Alexandria

customer service agent

customer service representative telecom account Jobs in Alexandria

customer service specialist egypt

AMIDEAST, Inc.

<div><p><b>COMPANY DESCRIPTION</b></p>
<p>
Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.</p>
<p><b>
POSITION DESCRIPTION</b></p>
<p>
The Customer Service Specialist is the focal point of Amideast, serving customers&rsquo; needs and selling Amideast services. The Customer Service Specialist handles walk-ins applying Amideast policy and regulations and offers a professional service to elevate customer experience at Amideast and sell Amideast services. S/he provides customers assistance, receives their requests, and carries the necessary steps to fulfil those requirements. The Customer Service Specialist is accountable for courses/tests preparation registrations, books inventory and sales, and informing customers of all Amideast offerings where appropriate. The incumbent of the position will be responsible for achieving the department monthly sales targets as assigned by the direct supervisor.</p>
<p><b>
RESPONSIBILITIES</b></p>
<ul>
<li>Maintain a high level of a professional and cordial attitude dealing with customers</li>
<li>Respond to a variety of customers&rsquo; requests through offering accurate information and services</li>
<li>Work on the existing software CRM tool and achieve high level of accuracy for use</li>
<li>Maintain data and updates of existing shared sheets</li>
<li>Promote and sell Amideast offerings for walk-ins where appropriate</li>
<li>Answer calls, send emails, and whatsapp/SMS to achieve customer service sales targets</li>
<li>Sustain Amideast services offered according to policies and regulations</li>
<li>Suggest improvements in the quality of services offered to suit customers&rsquo; needs</li>
<li>Maintain data entry per business requirements</li>
<li>Issue various vouchers through CRM registration and paperwork</li>
<li>Involve in report writing through gathering necessary data</li>
<li>Perform a data analysis when needed</li>
<li>Participate in different training courses and meetings to enhance the quality of information given</li>
<li>Reviews and submits certification and accreditation requests per process for Alex candidates</li>
<li>Performs back office tasks related to Alex candidates, Proclass registrations, courier, reporting</li>
<li>Maintain a team-focused environment with CS colleagues and perform tasks assigned by the supervisor accurately</li>
<li>Coordinate with different departments per CS department processes</li>
<li>Perform EL class visits per schedule assigned by the supervisor and provide accurate feedback
</li><li>Retain candidates for the following rounds during class visits as a KPI for performance evaluation</li>
<li>Approach Placement test takers register in various Amideast offerings and achieve a high registration rate as a KPI for performance evaluation</li>
<li>Handles cash and manual swipe payments and reconciles cash daily with Finance</li>
<li>Assisting in social media campaigns, promotions, and collaborations that drive sales and brand visibility</li>
<li>Creating engaging and informative posts, images, and videos tailored to JD's audience across platforms like Instagram, Twitter, Facebook, and TikTok</li>
<li>Responding to comments, messages, and mentions to maintain a positive, interactive relationship with online customers</li>
<li>Working closely with the marketing and sales teams to align social media efforts with larger campaigns and promotional strategies
<p><b>QUALIFICATIONS</b></p>
 </li><li><p><b><i>Required:</i></b></p>
</li><li>Bachelor&rsquo;s degree</li>
<li>2-3 years of working experience in a related field</li>
<li>Customer service and call center background</li>
<li>Outbound sales and upselling experience is an asset.
</li><li>Proficiency in computer skills, Microsoft Office (Word, PowerPoint, Outlook and others)
</li><li>Strong Excel experience and reporting</li>
<li>Possess strong decision making and problem-solving technique</li>
<li>Acquire time management, and multi-task skills with an ability to prioritize responsibilities</li>
<li>Attentive to details and possession of ownership responsibilities</li>
<li>Handle difficult situations independently and/or as a part of a team</li>
<li>Maintain a knowledgeable background in different services
<p><b><i>Preferred:</i></b></p>
</li><li>Professional Certifications (optional)
</li><li>Working the Evening shift occasionally</li>
<li>Double shift required in case of events, absences, leaves, and extreme workloads</li>
<li>TOEIC score of 700 or equivalent</li>
</ul>
<p>The physical demands and work environment that have been described is representative of those employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p>
<p>
This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee&rsquo;s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p>
<p>
Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p>
<p>
Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p></div>

Customer Service Specialist (Egypt)

AGH International Group

<p>AGH International Group is a globally renowned marketing agency operating across 8 countries, providing 360-degree marketing solutions tailored to meet the unique demands of the digital era. With expertise in branding, digital marketing, influencer marketing, media production, event management, and IT solutions, AGH International empowers clients with innovative and comprehensive services. Our team of seasoned professionals drives progress by harnessing creativity to build connections and deliver transformative results. Dedicated to setting industry standards, we are committed to sustaining a legacy of excellence.</p><p><b>Role Description</b></p><p>We are seeking a detail-oriented and results-driven E-Commerce Specialist to manage and grow our online sales channels across multiple platforms. The ideal candidate will be responsible for product listings, order management, coordination with shipping partners, and running effective advertising campaigns, with a strong focus on SEO and performance optimization.</p><p><b>Key Responsibilities</b></p><ul><li>Create, manage, and optimize product listings on:</li></ul><p>Amazon</p><p>Noon</p><p>Company websites (WooCommerce)</p><ul><li>Ensure product listings are accurate, well-written, SEO-optimized, and compliant with platform guidelines.</li><li>Monitor and manage customer orders, including order processing and follow-up.</li><li>Coordinate with shipping and logistics companies to ensure timely delivery.</li><li>Plan, launch, monitor, and optimize Amazon advertising campaigns.</li><li>Conduct keyword research and apply SEO best practices to improve product ranking and visibility.</li><li>Monitor inventory levels and update stock availability and pricing.</li><li>Analyze sales performance, traffic, and conversion rates, and provide improvement recommendations.</li><li>Handle basic customer inquiries related to orders and products when required.</li></ul><p><b>Requirements &amp; Qualifications</b></p><ul><li>Proven experience in E-Commerce operations.</li><li>Hands-on experience with Amazon Seller Central, Noon, and WooCommerce.</li><li>Strong understanding of SEO, especially product and marketplace SEO.</li><li>High attention to detail and strong organizational skills.</li><li>Good command of English (written and spoken).</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Basic knowledge of online advertising and performance tracking tools is a plus.</li></ul><p><b>Skills</b></p><ul><li>Product listing optimization</li><li>SEO &amp; keyword research</li><li>Order and inventory management</li><li>Amazon Ads campaign management</li><li>Analytical and reporting skills</li><li>Strong communication skills</li></ul><p><b>Work Conditions</b></p><p><b>On-site - Smouha, Alexandria, Egypt</b></p><ul><li>Full-time position.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

E-Commerce Specialist

Foodics

<div><p><b>Who Are We❓</b><br>
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p><p></p><p><b>
The Job in a Nutshell</b></p><p>
We are looking for smart individuals who have the rare mix of being tech passionate at the same time people-oriented, who would work with our customers to introduce Foodics software and training our customers on the product, (in addition to installing and configuring the system on-site), and solve on demand issues for them (especially during on-site visits in remote cities across Egypt, which requires frequent travel)!</p><p></p><p><b>
What Will You Do❓</b></p><ul><li>
Responsible for the initial product know-how and training (including on-site cashier and console training at customer locations).</li><li>
Travel to remote cities across Egypt to perform on-site installation and training for customers.</li><li>
Responsible for training, Install, configure and troubleshoot POS hardware, printers and networking devices requests.</li><li>
Ensure the branch is fully operational before go-live.</li><li>
Responsible for receiving calls on our unified number.</li><li>
Check and monitor the tasks and projects assigned and deliver the services based on the SLAs.</li><li>
Close completed projects after completion.</li><li>
Share the customer&rsquo;s feedback with the Direct Manager on features and/or installation enhancements.</li><li>
Responsible for self-continuous Foodics knowledge, reviewing and testing updates as early as possible to be able to deliver the service based on the new features added.</li><li>
Coordinate with Sales, Onboarding, and Support teams to ensure smooth project delivery.</li></ul><p></p><p><b>
What Are We Looking For❓</b></p><ul><li>
Bachelor's Degree in Networking, Computer Information Systems, Computer Science or related field.</li><li>
Must be based in Alexandria</li><li>
At least 1-2 years of experience, preferably with Information Technology / Software and/or Software-as-a-Service (SaaS) products companies.</li><li>
Excellent problem-solving skills.</li><li>
Must have strong and excellent communication skills both written and oral.</li><li>
Fluency in English and Arabic is a must.</li><li>
Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously.</li><li>
Must be flexible to work in a fast-paced and evolving environment.</li><li>
Willingness to travel frequently across Egypt and ability to work independently in remote locations.</li><li>
Experience in POS installation or field technical support and basic understanding of networking (routers, LAN, printers, IP configuration) is a plus.</li></ul><p></p><p><b>
What We Offer You❗</b><br>
We believe you will love working at Foodics!</p><ul><li>
We have an inclusive and diverse culture that encourages innovation and flexibility.
</li><li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li><li>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li><li>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li><li>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></div><p></p>

Professional Services Specialist - Remote Cities

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
Job PURPOSE:</p>
<p>
To promote the growth of CIB market, share through selling a value-adding financial products and services to achieve the set objectives and applying superior quality service to maintain and enhance CIB image. In addition to build and maintain relationship with existing &amp; potential customers and handle all their requests/instructions effectively to provide competitive customer service.</p>
<p>
KEY ACCOUNTABILITIES</p>
<p>
Sales &amp; Service</p>
<p>
1. Provide customers with basic information on all Bank&rsquo;s products/services to increase Customer awareness &amp; ensure a high level of quality service.</p>
<p>
2. Achieve assigned targets/volume/attrition/x-sell/deep-sell for the branch in both assets and liabilities to ensure that targets are met through walk-in, relationship building and depending of existing customer base and companies as well as new to bank clients in a transparent &amp; ethical way</p>
<p>
3. Handle all account opening &amp; it&rsquo;s related operations process including system input &amp; data entry.</p>
<p>
4. Track customers&rsquo; inflows and outflows and contact customers to seek information on reasons for unexpected patterns/behaviours to maintain better -quality service level and meet set budgets.</p>
<p>
5. Ensure that every customer interaction is conducted as a superior service experience and in line with the defined CIB customer experience standards TAT and bank service indicators (including wait time, telephone timeliness, reply to customer queries and messages etc.)</p>
<p>
6. Handle customers&rsquo; queries and complaints and ensure effective closure of complaints within the set TAT&amp; SLA to reach customer satisfaction and loyalty</p>
<p>
Reporting &amp; Communication</p>
<p>
7. Prepare the daily sales report (DSR) including sales activities and call reports, share it with supervisor and branch head to track sales performance achievement versus budget and work on alternative plans when needed</p>
<p>
8. Respond positively and diligently to colleagues and coordinate and communicate effectively with branch staff support units to ensure that customers&rsquo; requests are processed timely and efficiently</p>
<p>
9. Introduce and promote alternate channels to customers to reduce traffic in branches to support achieving the digital offloading strategy</p>
<p>
10. Report any possible frauds and risks and provide customer feedback to direct supervisor to maintain high level of control</p>
<p>
11. Receive all relevant customer requests related to cheque book, credit &amp; debit cards, TDs, CDs..etc. check their validity and send to related departments for completion</p>
<p>
Policies, Processes and Procedures</p>
<p>
12. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p>
<p>
Day-to-day Operations</p>
<p>
13. Implement the day-to-day operations assigned for the Branch to ensure compliance with the established standards and procedures</p>
<p>
Compliance</p>
<p>
14. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</p><p></p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications &amp; Experience</p>
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<p>
Minimum 0 &ndash; 1 years of experience</p>
<ul><li>Knowledge of all retail banking products and services is an asset</li></ul>
<p>
Skills</p>
<ul><li>Excellent command of English &amp; Arabic Languages</li></ul>
<ul><li>Communication skills</li></ul>
<ul><li>Customer and service oriented</li></ul>
<ul><li>Working under pressure</li></ul>
<ul><li>High sense of control</li></ul><p></p><div><br>
</div></div><div>
Primary Location: Egypt-Alexandria-NEW ALAMEIN BRANCH</div><div>
Work Locations: NEW ALAMEIN BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

PERSONAL BANKER - Alexanderia & Alamien Areas

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>04-06-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF41658Y</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Customer Service Agent

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>04-27-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF40053V</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>04-22-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF39840U</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li><br>
</ul>
<p></p><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Call Center Agent Position - Sutherland (Furniture)

Explore 35+ Customer service specialist egypt in Alexandria this May. Find roles across top companies and apply now to boost your career.