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call center representative female english speaking job summary

Harris Teeter

<div></div><div><div><b>This is a part time position. Responsible for processing/packaging/stocking seafood products according to Seafood Standards, cleaning work areas, providing customer service unloading stock, and reloading salvage. Perform duties of meat clerk when assigned.</b></div><br>
<div></div>
<div></div><div><div><b>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with</b></div><div><b>
disabilities to perform the essential functions. Associates must be at least 18 years of age.</b></div><div><b>
</b></div><div><b>
PERSONAL SKILLS. Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.</b></div><div><b>
</b></div><div><b>
EDUCATION and/or EXPERIENCE. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.</b></div><div><b>
</b></div><div><b>
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.</b></div><div><b>
</b></div><div><b>
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement.</b></div><div><b>
</b></div><div><b>
REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</b></div><div><b>
</b></div><div><b>
CERTIFICATES, LICENSES, REGISTRATIONS. Complete Company.s training including but not limited to: new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge.</b></div><div><b>
</b></div><div><b>
PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to</b></div><div><b>
finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 50 pounds and reaches from 6-72 inches. The associate must frequently lift and/or move up to 100 pounds and reaches from 6-72 inches. Specific vision abilities required by this job</b></div><div><b>
include close vision, color, and depth perception.</b></div><div><b>
</b></div><div><b>
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate constantly works in a cool environment with an</b></div><div><b>
average temperature range of 34-36 degrees Fahrenheit and is frequently exposed to wet and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and is frequently exposed to extreme cold. The noise level in the work environment is usually moderate to loud.</b></div></div></div><div></div>
<br><div><h4 class="jobSectionHeader"><b>Benefits</b></h4>
<div><p>
You will be eligible for Harris Teeter&rsquo;s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.</p></div></div>

Part Time Seafood Clerk

PepsiCo

<div>Overview:
<div>
Ensure delivery process efficiency while adhering to performance measurement standards.</div>
Responsibilities:
<ul><li>Ensure orders are delivered properly and in good condition.</li><li>
Conduct meetings with delivery representatives and discuss daily performance summaries.</li><li>
Review delayed delivery reports with each pre-sell representative.</li><li>
Ensure optimal utilization of the distribution fleet.</li><li>
Be responsible for loading efficiency to guarantee accurate deliveries.</li><li>
Work on updating route plans regularly.</li><li>
Monitor and follow up on assigned customer routes.</li><li>
Support continuous improvement of route plans and tools through market insights and gained experience.</li><li>
Ensure sales tools are aligned with business needs and operational plans.</li><li>
Manage cooler placements (in wholesale sales cases).</li><li>
Contribute to training, coaching, and the implementation of health and safety programs in the market.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree.</li><li>
Good command of the English language.</li><li>
Good in using Microsoft Office applications.</li><li>
Previous experience in food and beverage companies is preferred.</li><li>
Valid driving license.</li></ul></div>

Sales Dispatcher

AMIDEAST, Inc.

<div><p><b>COMPANY DESCRIPTION</b></p>
<p>
Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.</p>
<p><b>
POSITION DESCRIPTION</b></p>
<p>
The Customer Service Specialist is the focal point of Amideast, serving customers&rsquo; needs and selling Amideast services. The Customer Service Specialist handles walk-ins applying Amideast policy and regulations and offers a professional service to elevate customer experience at Amideast and sell Amideast services. S/he provides customers assistance, receives their requests, and carries the necessary steps to fulfil those requirements. The Customer Service Specialist is accountable for courses/tests preparation registrations, books inventory and sales, and informing customers of all Amideast offerings where appropriate. The incumbent of the position will be responsible for achieving the department monthly sales targets as assigned by the direct supervisor.</p>
<p><b>
RESPONSIBILITIES</b></p>
<ul>
<li>Maintain a high level of a professional and cordial attitude dealing with customers</li>
<li>Respond to a variety of customers&rsquo; requests through offering accurate information and services</li>
<li>Work on the existing software CRM tool and achieve high level of accuracy for use</li>
<li>Maintain data and updates of existing shared sheets</li>
<li>Promote and sell Amideast offerings for walk-ins where appropriate</li>
<li>Answer calls, send emails, and whatsapp/SMS to achieve customer service sales targets</li>
<li>Sustain Amideast services offered according to policies and regulations</li>
<li>Suggest improvements in the quality of services offered to suit customers&rsquo; needs</li>
<li>Maintain data entry per business requirements</li>
<li>Issue various vouchers through CRM registration and paperwork</li>
<li>Involve in report writing through gathering necessary data</li>
<li>Perform a data analysis when needed</li>
<li>Participate in different training courses and meetings to enhance the quality of information given</li>
<li>Reviews and submits certification and accreditation requests per process for Alex candidates</li>
<li>Performs back office tasks related to Alex candidates, Proclass registrations, courier, reporting</li>
<li>Maintain a team-focused environment with CS colleagues and perform tasks assigned by the supervisor accurately</li>
<li>Coordinate with different departments per CS department processes</li>
<li>Perform EL class visits per schedule assigned by the supervisor and provide accurate feedback
</li><li>Retain candidates for the following rounds during class visits as a KPI for performance evaluation</li>
<li>Approach Placement test takers register in various Amideast offerings and achieve a high registration rate as a KPI for performance evaluation</li>
<li>Handles cash and manual swipe payments and reconciles cash daily with Finance</li>
<li>Assisting in social media campaigns, promotions, and collaborations that drive sales and brand visibility</li>
<li>Creating engaging and informative posts, images, and videos tailored to JD's audience across platforms like Instagram, Twitter, Facebook, and TikTok</li>
<li>Responding to comments, messages, and mentions to maintain a positive, interactive relationship with online customers</li>
<li>Working closely with the marketing and sales teams to align social media efforts with larger campaigns and promotional strategies
<p><b>QUALIFICATIONS</b></p>
 </li><li><p><b><i>Required:</i></b></p>
</li><li>Bachelor&rsquo;s degree</li>
<li>2-3 years of working experience in a related field</li>
<li>Customer service and call center background</li>
<li>Outbound sales and upselling experience is an asset.
</li><li>Proficiency in computer skills, Microsoft Office (Word, PowerPoint, Outlook and others)
</li><li>Strong Excel experience and reporting</li>
<li>Possess strong decision making and problem-solving technique</li>
<li>Acquire time management, and multi-task skills with an ability to prioritize responsibilities</li>
<li>Attentive to details and possession of ownership responsibilities</li>
<li>Handle difficult situations independently and/or as a part of a team</li>
<li>Maintain a knowledgeable background in different services
<p><b><i>Preferred:</i></b></p>
</li><li>Professional Certifications (optional)
</li><li>Working the Evening shift occasionally</li>
<li>Double shift required in case of events, absences, leaves, and extreme workloads</li>
<li>TOEIC score of 700 or equivalent</li>
</ul>
<p>The physical demands and work environment that have been described is representative of those employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p>
<p>
This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee&rsquo;s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p>
<p>
Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p>
<p>
Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p></div>

Customer Service Specialist (Egypt)

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
Job PURPOSE:</p>
<p>
To promote the growth of CIB market, share through selling a value-adding financial products and services to achieve the set objectives and applying superior quality service to maintain and enhance CIB image. In addition to build and maintain relationship with existing &amp; potential customers and handle all their requests/instructions effectively to provide competitive customer service.</p>
<p>
KEY ACCOUNTABILITIES</p>
<p>
Sales &amp; Service</p>
<p>
1. Provide customers with basic information on all Bank&rsquo;s products/services to increase Customer awareness &amp; ensure a high level of quality service.</p>
<p>
2. Achieve assigned targets/volume/attrition/x-sell/deep-sell for the branch in both assets and liabilities to ensure that targets are met through walk-in, relationship building and depending of existing customer base and companies as well as new to bank clients in a transparent &amp; ethical way</p>
<p>
3. Handle all account opening &amp; it&rsquo;s related operations process including system input &amp; data entry.</p>
<p>
4. Track customers&rsquo; inflows and outflows and contact customers to seek information on reasons for unexpected patterns/behaviours to maintain better -quality service level and meet set budgets.</p>
<p>
5. Ensure that every customer interaction is conducted as a superior service experience and in line with the defined CIB customer experience standards TAT and bank service indicators (including wait time, telephone timeliness, reply to customer queries and messages etc.)</p>
<p>
6. Handle customers&rsquo; queries and complaints and ensure effective closure of complaints within the set TAT&amp; SLA to reach customer satisfaction and loyalty</p>
<p>
Reporting &amp; Communication</p>
<p>
7. Prepare the daily sales report (DSR) including sales activities and call reports, share it with supervisor and branch head to track sales performance achievement versus budget and work on alternative plans when needed</p>
<p>
8. Respond positively and diligently to colleagues and coordinate and communicate effectively with branch staff support units to ensure that customers&rsquo; requests are processed timely and efficiently</p>
<p>
9. Introduce and promote alternate channels to customers to reduce traffic in branches to support achieving the digital offloading strategy</p>
<p>
10. Report any possible frauds and risks and provide customer feedback to direct supervisor to maintain high level of control</p>
<p>
11. Receive all relevant customer requests related to cheque book, credit &amp; debit cards, TDs, CDs..etc. check their validity and send to related departments for completion</p>
<p>
Policies, Processes and Procedures</p>
<p>
12. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p>
<p>
Day-to-day Operations</p>
<p>
13. Implement the day-to-day operations assigned for the Branch to ensure compliance with the established standards and procedures</p>
<p>
Compliance</p>
<p>
14. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</p><p></p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications &amp; Experience</p>
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<p>
Minimum 0 &ndash; 1 years of experience</p>
<ul><li>Knowledge of all retail banking products and services is an asset</li></ul>
<p>
Skills</p>
<ul><li>Excellent command of English &amp; Arabic Languages</li></ul>
<ul><li>Communication skills</li></ul>
<ul><li>Customer and service oriented</li></ul>
<ul><li>Working under pressure</li></ul>
<ul><li>High sense of control</li></ul><p></p><div><br>
</div></div><div>
Primary Location: Egypt-Alexandria-NEW ALAMEIN BRANCH</div><div>
Work Locations: NEW ALAMEIN BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

PERSONAL BANKER - ZAYED & OCTOBER AREA

Four Seasons Hotels & Resorts Egypt

<div>
 <strong>
  About Four Seasons
  <br/>
  <br/>
 </strong>
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 <br/>
 <br/>
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 <br/>
 <br/>
 <strong>
  About the location:
  <br/>
  <br/>
 </strong>
 Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Four Seasons Hotel Alexandria is seeking a
 <strong>
  Guest Experience Agent
 </strong>
 to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests. with high level of professionalism and passion.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
  </li>
  <li>
   The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
  </li>
  <li>
   The ability to interact with the guest and manage the guest preferences to enhance the Guest Experience in general.
  </li>
  <li>
   The ability to communicate with other department any concerns for guest, and ensure a seamless stay all over the hotel and Beach suites.
  </li>
  <li>
   The ability to quote and be familiar with room and rate availability for current and future dates.
  </li>
  <li>
   The ability to perform all duties of the Reception, concierge, PBX and retail shop sales agents when needed.
  </li>
  <li>
   The ability to accept reservations, changes and cancellations in the absence of reservations staff.
  </li>
  <li>
   The ability to assist in escorting VIPs and return guests to their rooms as requested.
  </li>
  <li>
   The ability to work closely with the Reception, Concierge and Guest Services staff to coordinate the efficient handling of guest arrival and follow up on guest requests.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent communication skills, both verbal and written
  </li>
  <li>
   Written, spoken and reading proficiency in the English language.
  </li>
  <li>
   Being able to maintain attention to detail and accuracy in a fast-paced environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salary, wages, and a comprehensive benefits package
  </li>
  <li>
   Excellent Training and Development opportunities
  </li>
  <li>
   Complimentary Accommodation at other Four Seasons Hotels and Resort
  </li>
  <li>
   Complimentary Dry Cleaning for Employee Uniforms
  </li>
  <li>
   Complimentary Employee Meals
  </li>
  <li>
   Medical, dental, and vision insurance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Schedule &amp; Hours
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In this full-time position. Candidates will need to work a flexible schedule including Mornings, Evenings, Weekends, and Holidays.
  </li>
 </ul>
</div>


Guest Experience Agent

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.
<p></p><p><b>About the role
</b></p><p>Four Seasons Hotel Alexandria is seeking a <b>Guest Experience Agent </b>to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests. with high level of professionalism and passion.
</p><p></p><p><b>What you will do
</b></p><ul><li><p>1. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
</p><p>2. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
</p><p>3. The ability to interact with the guest and manage the guest preferences to enhance the Guest Experience in general.
</p><p>4. The ability to communicate with other department any concerns for guest, and ensure a seamless stay all over the hotel and Beach suites.
</p><p>5. The ability to quote and be familiar with room and rate availability for current and future dates.
</p><p>6. The ability to perform all duties of the Reception, concierge, PBX and retail shop sales agents when needed.
</p><p>7. The ability to accept reservations, changes and cancellations in the absence of reservations staff.
</p><p>8. The ability to assist in escorting VIPs and return guests to their rooms as requested.
</p><p>9. The ability to work closely with the Reception, Concierge and Guest Services staff to coordinate the efficient handling of guest arrival and follow up on guest requests.
</p></li></ul><p><b>What you bring
</b></p><ul><li><p>Excellent communication skills, both verbal and written
</p></li><li><p>Written, spoken and reading proficiency in the English language.
</p></li><li><p>Being able to maintain attention to detail and accuracy in a fast-paced environment.
</p></li></ul><p></p><p><b>What we offer:
</b></p><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package
</p></li><li><p>Excellent Training and Development opportunities
</p></li><li><p>Complimentary Accommodation at other Four Seasons Hotels and Resort
</p></li><li><p>Complimentary Dry Cleaning for Employee Uniforms
</p></li><li><p>Complimentary Employee Meals
</p></li><li><p>Medical, dental, and vision insurance
</p></li></ul><p></p><p><b>Schedule &amp; Hours:
</b></p><ul><li><p>In this full-time position. Candidates will need to work a flexible schedule including Mornings, Evenings, Weekends, and Holidays.</p></li></ul></div><p></p>

Eshratex Spinning S.A.E

<p><strong>Administration Coordinator</strong> is Highly needed to manage <strong>administrative workflows</strong>, coordinating cross-departmental communication, and ensuring that all Head office &amp; factory documentation and records meet professional and legal standards.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p> </p><ul><li>Serve as the primary point of contact between the  departments</li><li>coordinate the daily basis procedures according to the administrational professional process.</li><li>Maintain the office stock and supervise the shortage for stationary and relatives</li><li>Co-operating with the office functions and support the administrational workflow</li></ul><p> </p><p><strong>Requirements</strong>: </p><p> </p><ul><li><strong>Languages</strong>: Excellent  Arabic &amp; English ( Spoken &amp; Written )</li><li><strong>years of Experience</strong> : 3-5 in Administrational position</li><li><strong>Educational Degree</strong>: Bachelor Faculty of Arts, Commerce , Business or relatives</li></ul>

Administration Coordinator - Headoffice

Explore 12+ Call center representative female english speaking job summary in Alexandria this June. Find roles across top companies and apply now to boost your career.

12 call center representative female english speaking job summary jobs In Alexandria

Part Time Seafood Clerk

Sales Dispatcher

Customer Service Specialist (Egypt)

PERSONAL BANKER - ZAYED & OCTOBER AREA

Guest Experience Agent

Guest Experience Agent

Administration Coordinator - Headoffice