sales coordinator Jobs in Dubai United Arab Emirates

sales coordinator

customer service representative Jobs in Dubai United Arab Emirates

customer service representative

front office supervisor Jobs in Dubai United Arab Emirates

front office supervisor

customer service executive Jobs in Dubai United Arab Emirates

customer service executive

guest service agent Jobs in Dubai United Arab Emirates

guest service agent

customer service supervisor

Confidential Company

We are seeking a dynamic and experienced Operations Supervisor to manage a team of 50+ female staff including nannies, babysitters, and housekeepers. The role also involves supervising customer service agents and coordinating driver schedules. The ideal candidate is a proactive leader with strong organizational and communication skills, fluent in Arabic, English, and Tagalog. Key Responsibilities: Lead and supervise 50+ staff, including domestic workers and customer service representatives.Oversee driver scheduling for staff transportation (pick-up and drop-off).Ensure high-quality service delivery, resolve complaints, and maintain client satisfaction.Conduct staff performance evaluations, training, and development.Manage daily operations, staff scheduling, and adherence to company policies.Perform administrative duties including report preparation and record keeping.

Female Operation Supervisor  - Tagalog/English Speaking

Budsbear LLC

We are seeking a proactive and customer-focused Service Supervisor to join our client&rsquo;s operations team in Dubai Investment City (DIC). The role involves overseeing daily service operations, managing a service team, and ensuring high standards of customer satisfaction. The ideal candidate will bring strong leadership, organizational, and communication skills to maintain smooth service workflows and uphold operational excellence.Required Qualifications and SkillsDuties and Responsibilities Oversee and coordinate the activities of the service team to ensure efficient day-to-day operations. Ensure service delivery meets company standards and customer expectations. Handle customer queries, complaints, and feedback promptly and professionally to ensure satisfaction. Train, guide, and motivate team members to achieve performance and quality goals. Prepare service schedules and assign duties to staff based on workload and priorities. Ensure tools, equipment, and facilities are properly maintained and used efficiently. Maintain accurate service records, reports, and performance documentation. Collaborate with logistics, operations, and technical teams to enhance service delivery. Implement company policies on health, safety, and operational compliance. Assist management in achieving departmental targets and continuous service improvement.Required Qualifications and Skills Minimum 3 years of experience in Supervisory role for service operations or operations environments. Minimum Bachelor&rsquo;s degree or diploma in Business Administration, Hospitality, or related field. Proficiency in MS Office tools; exposure to Service Management Systems systems preferredManageme Strong leadership, team management, and communication skills. Ability to resolve conflicts and handle pressure effectively. Customer-oriented mindset with strong problem-solving abilities. Time management and multitasking. Process improvement and attention to detail. Adaptability and proactive work approach.Sector/Industry Experience Mandatory: Mechanical, generator, or vehicle service industry. Preferred: Operations or maintenance service sectors.Language Proficiency Mandatory: English (written &amp; spoken).Other Details Benefits: As per UAE labor law. Workdays &amp; Timing: Monday to Friday, 8:30 AM &ndash; 5:30 PM.Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Mechanical, generator, or vehicle service industry: 3 years (Required)</li></ul>

Service Supervisor (Mechanical)

Naughty Pizza Restaurant

Position: F&amp;B passionate &amp; Customer Service focused FOH Team Leader - ITALIAN SPEAKERLocation: Business Bay &amp; Dubai Festival City, DubaiJob Type: Full-TimeSalary: From AED 6000/month (Final offer will be based on experience and initial interview result) plus tips shareJoin the Naughty Pizza Family!Naughty Pizza &mdash; Dubai&rsquo;s favorite contemporary pizzeria / restaurant &mdash; we&rsquo;re looking for passionate and experienced Pizza Chefs to join our team and grow together within our family business.We&rsquo;re a family-owned business with roots in the UK, where Naughty Pizza became a sensation. In Dubai, we&rsquo;re proud to have been recognized as TripAdvisor&rsquo;s 5 star Best Pizza and Italian restaurant in Dubai as well as Travellers Choice with an impressive 4.9-star Google rating. We are widely active across industry, participating multiple events, pop ups, exhibitions, collaborations and festivals.About the Role:The Naughty Pizza Restaurant Supervisor working directly next to the owner will be responsible for leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience. This role supports the owner himself in operational tasks as well as admin, including stock management, reporting, and team supervision, while maintaining Naughty Pizza vibe and high standards of service, cleanliness, and professionalism. Work closely with the kitchen and office team with innovative ideas and improving guest relationship. Must be native italian speaker. Due to our presence in industry this role can be very interesting and can expand to various opportunities.Responsibilities:<ul><li>Supervise and coordinate the activities of front-of-house and back-of-house staff to ensure smooth operations and excellent customer service.</li><li>Train and mentor staff on restaurant policies, procedures, and customer service standards, ensuring consistent adherence.</li><li>Monitoring and evaluating customer ratings and feedback to gauge satisfaction levels and identify areas for improvement.</li><li>Encouraging and motivating the team to provide excellent customer service and exceed customer expectations.</li><li>Regularly inspecting and replenishing the display area with fresh and visually appealing items.</li><li>Collaborate with the kitchen team to ensure timely and accurate food preparation and presentation.</li><li>Assist in scheduling staff, ensuring appropriate coverage during peak hours and special events while optimizing labor costs.</li><li>Monitor inventory levels and assist in managing supply orders to maintain sufficient stock levels while minimizing waste.</li><li>Conduct regular meetings with staff to communicate updates, provide feedback, and foster a positive and motivated work environment.</li><li>Stay informed about industry trends, new menu items, promotional offers, and sales techniques to drive revenue growth.</li><li>Working closely side by side with owner and his team</li><li>Coordinate with owner for events, exhibitions, popups</li></ul>Requirements<ul><li>Proven experience as a Restaurant Supervisor or in a similar supervisory role in the restaurant industry.</li><li>Must be Italian native speaker</li><li>Excellent leadership and organizational skills to manage a team and oversee restaurant operations.</li><li>Strong interpersonal and communication skills to interact with staff, guests, and vendors.</li><li>Exceptional customer service skills with a passion for creating a welcoming and memorable dining experience.</li><li>In-depth knowledge of restaurant operations, including front-of-house and back-of-house procedures.</li><li>Ability to remain calm under pressure and handle challenging situations with professionalism and diplomacy.</li><li>Knowledge of health, safety, and sanitation regulations in a restaurant environment.</li><li>Proficient computer skills for point-of-sale systems, inventory management, and scheduling software.</li><li>Flexibility to work evenings, weekends, and holidays as required.</li></ul>Application Instructions:To apply, please send your CV via INDEED or email onlyApplications via WhatsApp, social media, or direct messaging will not be accepted or responded to.Ready to Join Dubai&rsquo;s (and not only) best pizza? Join Naughty Pizza and become part of our growing success story.Job Types: Full-time, PermanentPay: AED6,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Are you available for trial day / interview in person?</li></ul>Experience:<ul><li>Supervising or managing of restaurant: 3 years (Required)</li></ul>Language:<ul><li>Fluently Italian (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

FOH Team Leader / Supervisor italian Speaker in Naughty Pizza Dubai

The First Group

Job Description <div>
<div>
<div>
 Job Summary: The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behavior and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture. A Guest Relations Supervisor is responsible for guests satisfaction throughout their stay at the hotel by ensuring that enquiries receive responses and advice, and information is delivered when requested. KEY RESPONSIBILITES <ul> <li>Ensure exceptional personalized service to hotel guests</li> <li>Ensure brand standards, policies and procedures are adhered to all times</li> <li>Respond to guest enquiries with courtesy, knowledge and confidence</li> <li>Ensure requests made prior to guest arrivals are communicated to relevant departments </li> <li>Inspects VIP rooms prior to arrival, greet and escort guests personally on arrival/ bidding farewell in accordance with TFC standards</li> <li>Ensure for all VIP guest arrival and departure are checked daily and act according to the preparation needed (amenities, transfer, etc.)</li> <li>Deliver the highest quality and brand service standards to consistently meet and exceed executive guest and FCP expectations</li> <li>Make courtesy calls to ensure guests satisfaction after arrival and create reports on the feedback</li> <li>Handle enquiries and complaints, promptly and efficiently</li> <li>Seeks, listens, and responds to guest feedback</li> <li>Assist hotel guests with all inquiries related to room set up arrangements</li> <li>Manage all communication with VIP guests and ensure satisfaction at time of check out and monitor all packages and taxes and divert same to guest room</li> <li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property</li> <li>Ensure the team projects a professional manner with an emphasis on hospitality and guest service</li> <li>Proficiency in using computer software to monitor inventory and perform other record keeping tasks</li> <li>Ensure that VIP guest supplies and amenities are offered and replenished to the required standards</li> <li>Review personalized amenities for each guest based on the data that we have for each guest </li> <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed</li> </ul>
</div>
</div>
</div>
Desired Skill &amp; Expertise <div>
<div>
<div>
 <ul> <li>At least 2 years experience as Guest Relation Supervisor in 4/5* property with 300+ inventory</li> <li>Front Office computer literacy (e.g., OPERA, VICAS etc.)</li> <li>Excellent communications skills with Proficiency in speaking and writing Business English</li> <li>Required language(s): fluent English, with preferred fluent French, Arabic, or Russian</li> <li>Team player with excellent planning and organizing skills</li> <li>Able to work flexible working hours with rotating shifts</li> <li> Pleasant personality with good problem-solving skills</li></ul></div></div></div>

Guest Relation Supervisor

Confidential

<div>
 
 We are looking for a
 
 
 Tele Sales Supervisor
 
 
 to join our team!
 
 
 
 
 
 Are you the right person?
 
 
 
 
 
 This is what we are looking for.
 
 
 
 
 
 
 About the job:
 
 
 <ul>
 <li>
 Responsible for
 
 leading, motivating, and managing a team of tele sales representatives
 
 to achieve sales targets and drive revenue growth for the company's fast-moving consumer goods.
 </li>
 <li>
 Providing customer with comprehensive product/pricing information and receiving the orders precisely and maintain business relationship with the internal departments by providing prompt and accurate services.
 </li>
 <li>
 Calls existing and potential customers to persuade buying our products.
 </li>
 <li>
 Develops and sustains solid relationships with customers to encourage repeated purchases.
 </li>
 <li>
 Receives orders/ inquiries via phone in a high service quality level.
 </li>
 <li>
 Records all the orders received via phone and email.
 </li>
 <li>
 Processes all the orders with utmost accuracy and clarity.
 </li>
 <li>
 Effectively communicates with the customer on orders received, schedules, pricing, product availability, product delivery, sample requests/requirements, and order confirmations.
 </li>
 <li>
 Building customer&rsquo;s interest in the products offered by us.
 </li>
 <li>
 Effectively deals with angry callers, and disappointed customers.
 </li>
 <li>
 Maintain and coordinate with procurement for system updates, products, suppliers, pricing.
 </li>
 <li>
 Attends tasks allotted by the Management.
 </li>
 </ul>
 
 
 
 
 
 
 
 If you are have;
 
 <ul>
 <li>
 
 Hands on experience in similar job role in
 
 
 
 food and beverage industry
 
 
 </li>
 </ul>
 
 
 
 
 and possess;
 
 <ul>
 <li>
 Problem solving skills
 </li>
 <li>
 Clear communication &ndash; strong English
 </li>
 <li>
 Friendly and positive attitude
 </li>
 <li>
 Order management - Process customer orders efficiently and accurately through database system and provided customer confirmation notifications.
 </li>
 <li>
 Time management
 </li>
 <li>
 experience on SAP
 </li>
 </ul>
 
 
 
 
 
 Please note, this vacancy is ONLY for the candidates who has experience in F &amp; B industry
 
 
</div>

Telesales Supervisor

Cargo Line Freight And Logistics LLC (CLFL)

About the Job The Supervisor – Operations & Customer Service (Sea Export) is responsible for overseeing and managing the daily operations and customer service activities within the Sea Export department. The role involves preparing and reviewing freight quotations, converting business leads into confirmed bookings, maintaining strong client relationships, and supervising a small team to ensure operational efficiency and timely service delivery. The position also focuses on developing long-term customer relationships, providing technical shipping solutions, and preparing performance reports for management. An Ideal Candidate The ideal candidate is a proactive and customer-focused professional with a strong background in sea export operations and pricing. The candidate should possess strong communication, analytical, and problem-solving skills and be capable of managing multiple client requirements efficiently. A flexible and service-oriented approach, along with the ability to work extended hours when needed, is essential for success in this role. About Cargo Line At Cargo Line, we are the preferred freight-logistics partner for clients, many of whom are globally recognized and publicly listed companies. While we are deeply committed to delivering value to our clients, we place equal importance on supporting our people. Employee happiness and professional growth are core indicators of our success. When you join Cargo Line, you become part of a high-impact team that operates at the intersection of speed, precision, reliability, and meaningful career development. What You&#x27;ll Be Expected to Do1. Pricing & Quotation Management • Prepare and issue accurate freight quotations for sea export shipments based on customer inquiries. • Coordinate with shipping lines, co-loaders, and overseas agents to obtain competitive rates. • Ensure pricing aligns with company margin targets and operational feasibility. • Follow up on quotations to maximize conversion of leads into confirmed shipments. 2. Customer Relationship Management • Proactively communicate with existing and potential customers to build and maintain strong business relationships. • Understand customer requirements thoroughly and offer tailored shipping solutions. • Promote value-added services to enhance profitability and customer satisfaction. • Ensure high levels of responsiveness and service quality at all times. 3. Operations Execution • Work closely with the operations and documentation teams to ensure smooth execution of confirmed shipments. • Communicate shipment details, rate agreements, and customer instructions clearly to all internal stakeholders. • Monitor shipment progress and provide proactive status updates to clients. 4. Technical & Industry Knowledge • Demonstrate sound knowledge of INCOTERMS, HS Codes, export documentation, and shipping line procedures. • Stay updated on market rates, carrier relations, and export regulations. • Support the team with technical expertise and ensure compliance with industry standards.

Supervisor – Operations & Customer Service

SEPHORA

<div>
 At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectivly. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
 
 
 
 Position Purpose
 
 
 
 As Supervisor, you will be responsible for the customer journey, and operational management within the store.
 
 
 Responsible to lead, support, coach, and translate Sephora vision and plans into tangible actions enabling store leaders and store teams to reach and exceed their targets.
 
 
 Build, develop and implement store service plans to maximise sales and KPIs performance.
 
 
 
 Key Responsibilities
 
 
 
 
 CLIENT EXPERIENCE
 
 
 
 <ul>
 <li>
 Embody Sephora Attitude and set an example in front of the team.
 </li>
 <li>
 Support to the team in difficult situations ensuring client&rsquo;s satisfaction.
 </li>
 <li>
 Provide coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.
 </li>
 <li>
 Take over floor leadership segments and ensure the floor is always managed and covered.
 </li>
 <li>
 Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.
 </li>
 <li>
 Ensure all brand BA&rsquo;s are following zooning guidelines.
 </li>
 <li>
 Support for the floor manager as an active co-lead.
 </li>
 <li>
 Drive the team to use digital tools to deliver a customized service.
 </li>
 <li>
 Encourage the team to offer our Beauty Services to maximize client satisfaction.
 </li>
 <li>
 Support for the Manager by maintaining and enforcing quality customer service and resolving customer service complaints.
 
 
 </li>
 </ul>
 
 SALES
 
 
 
 <ul>
 <li>
 Assist the Store Management in achieving sales objectives.
 </li>
 <li>
 Reinforce sales policies and techniques established at the Sephora University with all team members.
 </li>
 <li>
 Drive the sales target set by the management to achieve the desired market share in selective, exclusive and Sephora Collection.
 </li>
 <li>
 Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
 </li>
 <li>
 Be the driving force behind any action plans shared by the management and assist with getting the sales team energized and engaged.
 </li>
 <li>
 Create disruptive internal competitions to motivate the team and boost the achievements.
 
 
 </li>
 </ul>
 
 OPERATIONS
 
 
 
 <ul>
 <li>
 Apply the policies and procedures referring to products, shelving plans, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
 </li>
 <li>
 Contribute to the store projection of an excellent image through cleanliness and product restocking.
 </li>
 <li>
 Together with the Management, encourage the team to apply and follow established policies and procedures regarding store operations.
 </li>
 <li>
 Contribute to the stores operational KPIs and assist the management in highlighting improvement areas.
 </li>
 <li>
 Accurately monitor stock availability and report low stock to the store management to avoid OOS situations.
 </li>
 <li>
 Align with Store Management on shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.
 
 
 </li>
 </ul>
 
 BUSINESS
 
 
 
 <ul>
 <li>
 Assist the Store Management to drive top and bottom line / brand sales.
 </li>
 <li>
 Assist the Store Management in achieving business KPIs.
 </li>
 <li>
 Analyze all relevant KPIs and propose action plans for improvement.
 </li>
 <li>
 Contribute to all business reports as required.
 
 
 </li>
 </ul>
 
 PEOPLE
 
 
 
 <ul>
 <li>
 Motivate and develop the team through daily training/ observations.
 </li>
 <li>
 Communicate and drive the team on business strategy, vision through animate briefings, coaching's and trainings.
 </li>
 <li>
 Increase the team confidence and motivation by praise and feedback for their performance.
 </li>
 <li>
 Coordinate with Store Management and ensure your assigned team is attending training and follow up is done after the training is attended.
 </li>
 <li>
 Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
 </li>
 <li>
 Ensure an addictive beauty experience through performing monthly assessments.
 </li>
 <li>
 Liaise with the store Management to manage the Annual leaves according to business needs.
 
 
 </li>
 </ul>
 
 Know How
 
 
 
 <ul>
 <li>
 Keep the knowledge and skills up to date by attending regular training and convention events, either in-class at Sephora University and in store and by connecting and actively using our digital training platform (Axonify).
 </li>
 <li>
 Project an exceptional image and body language in accordance with the guidelines set by Sephora.
 </li>
 <li>
 Inspire and motivate the team.
 
 
 </li>
 </ul>
 
 TRAINING KNOWLEDGE
 
 
 
 <ul>
 <li>
 Advanced knowledge in all categories.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Proven successful sales and services in store.
 
 
 </li>
 </ul>
 
 LANGUAGES
 
 
 
 <ul>
 <li>
 English &ndash;Advanced level
 
 
 </li>
 </ul>
 
 Here, You Will Find
 
 
 
 <ul>
 <li>
 Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
 </li>
 <li>
 Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead
 </li>
 <li>
 Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
 
 
 </li>
 </ul>
 Join us and belong to something beautiful.
</div>

Supervisor

Explore 7364+ Customer service supervisor in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.