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customer care specialist, operations

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TDCX

<div>
 
 #BeMore
 
 
 &nbsp;
 
 
 Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
 
 
 Work with the world&rsquo;s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
 
 
 &nbsp;
 
 
 Top reasons to work with TDCX
 
 
 &nbsp;
 
 <ul>
 <li>
 Attractive remuneration and great perks
 </li>
 <li>
 Comprehensive medical, insurance, and social security coverage
 </li>
 <li>
 World-class workspaces
 </li>
 <li>
 Engaging activities and recognition programs
 </li>
 <li>
 Strong learning and development plans for your career growth
 </li>
 <li>
 Positive culture for you to #BeMore at work
 </li>
 <li>
 Easy-to-access location with direct public transport links
 </li>
 <li>
 Flexible working arrangements
 </li>
 <li>
 Coaching and mentoring from experts in your field
 </li>
 <li>
 Join a global company, winner of hundreds of industry awards
 </li>
 </ul>
 
 &nbsp;
 
 
 What is your mission?
 
 
 &nbsp;
 
 <ul>
 <li>
 Responsible for daily customer relations to support client&rsquo;s vision of providing
 
 unparalleled world-class customer service support current and future consumers
 
 across the shopping and ownership journey.
 </li>
 <li>
 Acquire product knowledge to enhance the ability to understand customer needs
 
 across different products and regions and apply the most effective response and
 
 solution to the case.
 </li>
 <li>
 Act as a brand ambassador as your customer-facing role is crucial in supporting
 
 our client&rsquo;s values and mission.
 </li>
 <li>
 Provide an outstanding service while interacting with customers, answering, and
 
 resolving complex volumes of pre-sale inquiries and post-sale support inquiries
 
 via phone, email, chat and social channels. This may include assisting
 
 customers that may have mechanical or electrical failure, by sending services to
 
 help the customer in their time of need.
 </li>
 <li>
 Take ownership of customers&rsquo; inquiries and issues by following through
 
 effectively and efficiently to ensure timely resolution as per set KPIs and SLAs.
 </li>
 <li>
 Prioritize and escalate our customers' feedback and feature requests to the
 
 relevant internal teams.
 </li>
 <li>
 You will also manage lead generation, delegation and follow-up of leads to
 
 ensure that they are being utilized effectively.
 </li>
 <li>
 Any other duties and responsibilities that may be assigned to you by the
 
 management from time to time, within your category of employment in the
 
 organization and for the effective implementation, maintenance, and continual
 
 improvement of the Quality Management System of TDCX.
 </li>
 </ul>
 
 &nbsp;
 
 
 Who are we looking for?
 
 
 &nbsp;
 
 <ul>
 <li>
 Minimum 1 year of experience in a similar role
 </li>
 <li>
 Advanced English skills and native skills in Turkish
 </li>
 <li>
 High emotional maturity and passion for customer
 
 experience
 </li>
 <li>
 Curious listener &amp; learner, respectful for others and team
 
 player attitude
 </li>
 <li>
 Action-oriented, results-focused, able to work
 
 independently and able to handle diverse situations
 </li>
 <li>
 Able to adapt and respond to different types of
 
 characters, as you will need to be tolerant, exhibit
 
 empathy and be patient
 </li>
 <li>
 Effective communication skills on both technical and
 
 non-technical topics to customers and team members.
 </li>
 <li>
 Passion for people is important, passion for cars is a
 
 bonus
 </li>
 </ul>
 
 &nbsp;
 
 
 About TDCX
 
 
 &nbsp;
 
 
 Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
 
 
 With a focus on helping companies enable the future, TDCX&rsquo;s smart, scalable approach&mdash;driven by innovation and operational precision&mdash;positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.
 
</div>

Customer Care Specialist

BIGO

<div>
 
 
 About BIGO
 
 
 
 
 
 
 BIGO Technology (BIGO) is one of the fastest-growing Singapore technology companies, with more than 30 offices and 6 R&amp;D centres around the world. Powered by Artificial Intelligence technology, BIGO's video-based products and services have gained immense popularity, with users in more than 150 countries. These include Bigo Live (live streaming) and Likee (short-form video).
 
 
 
 
 
 BIGO is dedicated to connecting the world and to enabling everyone to share their beautiful moments. With a vision to be a content platform that inspires one billion people's lives, BIGO aims to empower a new generation of users with an exciting new social language where they can showcase, discover and stay connected in a positive and creative online environment.
 
 
 
 
 
 Job Title: Senior User Operations &ndash; Live Streaming
 
 
 Location: Istanbul, Turkey
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 1. Handle all VIP customer inquiries efficiently with a strong sense of professionalism and urgency.
 
 
 2. Provide personalized operational support to high-value VIP users by understanding their behavior and preferences, promoting relevant platform features, and enhancing their live-streaming experience.
 
 
 3. Track VIP user re-charge behavior and retention data, actively collect user feedback, and identify actionable insights to improve user satisfaction and extend lifecycle value.
 
 
 4. Build and maintain strong, trust-based relationships with VIP users by becoming a reliable, go-to advisor.
 
 
 5. Collaborate closely with internal teams (content, moderation, product, etc.) to resolve user issues and continuously improve the overall user experience.
 
 
 6. Design and run user engagement campaigns to improve user retention, increase platform usage, and support revenue growth.
 
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 1. Turkish and fluent English language (both written and spoken).
 
 
 2. Proven experience in VIP customer management or user operations&mdash;preferably within the live-streaming, gaming, or internet industry.
 
 
 3. Strong customer-first mindset: passionate about user satisfaction, with excellent communication, negotiation, and interpersonal skills.
 
 
 4. Strong project management skills with the ability to multitask and prioritize effectively.
 
 
 5. Willingness to work flexible hours, including night shifts based on user demand (night shift compensation provided).
 
</div>

Customer Service Specialist

Envista Holdings

<div>Operating Company: Ormco 
Location: Istanbul,Istanbul,TR 
Date Posted: October 28, 2025 
Req Number: R5024438</div><div></div>
 <div>Job Description: Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group. Job Requirements: Job Title: Customer Support Specialist &ndash; Spark, T&uuml;rkiye Reports to: Country Sales Manager &ndash; Spark Turkey Location: Istanbul, Turkey About the Role As we launch Spark, one of Envista&rsquo;s fastest-growing orthodontic brands, in Turkey, we are looking for a Customer Support Specialist who will play a pivotal role in ensuring seamless coordination between our sales, manufacturing, logistics, and customer teams. This position is the key operational link between our manufacturing units, country sales team, and customers (orthodontists and dental clinics). The successful candidate will be responsible for handling all order processing, delivery coordination, invoicing, and shipment tracking, ensuring a smooth and efficient end-to-end customer experience. Key Responsibilities Order &amp; Delivery Management<ul> <li>Manage and process customer orders in SAP, ensuring accurate data entry and timely invoicing.</li> <li>Prepare and issue delivery notes and invoices in alignment with manufacturing schedules and customer requirements.</li> <li>Liaise with the manufacturing teams across different countries to confirm order status, production timelines, and shipment readiness.</li> <li>Coordinate with UPS and other logistics partners to arrange and track deliveries to doctors and clinics.</li> <li>Monitor and update customers regarding shipment progress, expected delivery dates, and any potential delays.</li></ul> Customer Communication &amp; Support<ul> <li>Serve as the primary contact point for Turkish doctors and clinics on all order-related and shipment inquiries.</li> <li>Communicate fluently in English and Turkish with both internal teams and external stakeholders.</li> <li>Provide proactive updates and problem-solving to ensure customer satisfaction and on-time delivery performance.</li></ul> SAP &amp; Data Administration<ul> <li>Maintain and update accurate records in SAP ERP, ensuring all transactions are aligned with company policies.</li> <li>Generate regular reports on order status, invoicing, delivery performance, and issue resolution metrics.</li> <li>Support the implementation of process improvements in order handling, billing accuracy, and logistics coordination.</li></ul> Cross-functional Collaboration<ul> <li>Work closely with the Country Sales Manager, Digital Sales Specialists, and Clinical Support teams to align customer communication and service expectations.</li> <li>Collaborate with regional and global manufacturing teams to optimize order-to-delivery processes.</li> <li>Ensure compliance with company policies, documentation standards, and regulatory requirements for product delivery and invoicing.</li></ul> Qualifications &amp; Experience<ul> <li>Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field.</li> <li>2&ndash;4 years of experience in customer support, logistics coordination, or order management, ideally in a manufacturing or healthcare-related company.</li> <li>Fluency in English and Turkish (both written and verbal) is mandatory.</li> <li>Proven SAP proficiency (minimum 80%) in order processing, invoicing, and logistics modules.</li> <li>Strong organizational, analytical, and problem-solving skills.</li> <li>Excellent communication and coordination abilities with a high level of attention to detail.</li> <li>Ability to work under pressure and manage multiple priorities while maintaining accuracy and professionalism.</li> <li>This position is based out of Istanbul, T&uuml;rkiye.</li></ul> Preferred Skills<ul> <li>Experience in the dental, medical device, or healthcare industry is an advantage.</li> <li>Familiarity with ERP and CRM systems.</li> <li>Knowledge of logistics documentation, customs procedures, or import/export coordination.</li> <li>A proactive mindset with a customer-first approach and commitment to continuous improvement.</li></ul> Why Join Us At Envista, we are shaping the future of dental innovation. As part of the Spark launch in Turkey, you will be joining a pioneering team that combines cutting-edge orthodontic technology with a mission to deliver exceptional service and patient outcomes. This is a unique opportunity to be part of an exciting new chapter for one of our fastest-growing brands. Operating Company: Ormco Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.</div>

Customer Support Specialist – Spark Türkiye

Ormco

<div>
 
 Job Description
 
 
 
 Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.
 
 
 
 Job Requirements
 
 
 
 
 Job Title: Customer Support Specialist &ndash; Spark, T&uuml;rkiye
 
 
 
 
 Reports to: Country Sales Manager &ndash; Spark Turkey
 
 
 
 
 Location: Istanbul, Turkey
 
 
 
 
 About The Role
 
 
 
 As we launch Spark, one of Envista&rsquo;s fastest-growing orthodontic brands, in Turkey, we are looking for a Customer Support Specialist who will play a pivotal role in ensuring seamless coordination between our sales, manufacturing, logistics, and customer teams.
 
 
 This position is the key operational link between our manufacturing units, country sales team, and customers (orthodontists and dental clinics). The successful candidate will be responsible for handling all order processing, delivery coordination, invoicing, and shipment tracking, ensuring a smooth and efficient end-to-end customer experience.
 
 
 
 Key Responsibilities
 
 
 
 
 Order &amp; Delivery Management
 
 
 
 <ul>
 <li>
 Manage and process customer orders in SAP, ensuring accurate data entry and timely invoicing.
 </li>
 <li>
 Prepare and issue delivery notes and invoices in alignment with manufacturing schedules and customer requirements.
 </li>
 <li>
 Liaise with the manufacturing teams across different countries to confirm order status, production timelines, and shipment readiness.
 </li>
 <li>
 Coordinate with UPS and other logistics partners to arrange and track deliveries to doctors and clinics.
 </li>
 <li>
 Monitor and update customers regarding shipment progress, expected delivery dates, and any potential delays.
 
 
 </li>
 </ul>
 
 Customer Communication &amp; Support
 
 
 
 <ul>
 <li>
 Serve as the primary contact point for Turkish doctors and clinics on all order-related and shipment inquiries.
 </li>
 <li>
 Communicate fluently in English and Turkish with both internal teams and external stakeholders.
 </li>
 <li>
 Provide proactive updates and problem-solving to ensure customer satisfaction and on-time delivery performance.
 
 
 </li>
 </ul>
 
 SAP &amp; Data Administration
 
 
 
 <ul>
 <li>
 Maintain and update accurate records in SAP ERP, ensuring all transactions are aligned with company policies.
 </li>
 <li>
 Generate regular reports on order status, invoicing, delivery performance, and issue resolution metrics.
 </li>
 <li>
 Support the implementation of process improvements in order handling, billing accuracy, and logistics coordination.
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 <ul>
 <li>
 Work closely with the Country Sales Manager, Digital Sales Specialists, and Clinical Support teams to align customer communication and service expectations.
 </li>
 <li>
 Collaborate with regional and global manufacturing teams to optimize order-to-delivery processes.
 </li>
 <li>
 Ensure compliance with company policies, documentation standards, and regulatory requirements for product delivery and invoicing.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in customer support, logistics coordination, or order management, ideally in a manufacturing or healthcare-related company.
 </li>
 <li>
 Fluency in English and Turkish (both written and verbal) is mandatory.
 </li>
 <li>
 Proven SAP proficiency (minimum 80%) in order processing, invoicing, and logistics modules.
 </li>
 <li>
 Strong organizational, analytical, and problem-solving skills.
 </li>
 <li>
 Excellent communication and coordination abilities with a high level of attention to detail.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities while maintaining accuracy and professionalism.
 </li>
 <li>
 This position is based out of Istanbul, T&uuml;rkiye.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in the dental, medical device, or healthcare industry is an advantage.
 </li>
 <li>
 Familiarity with ERP and CRM systems.
 </li>
 <li>
 Knowledge of logistics documentation, customs procedures, or import/export coordination.
 </li>
 <li>
 A proactive mindset with a customer-first approach and commitment to continuous improvement.
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 At Envista, we are shaping the future of dental innovation. As part of the Spark launch in Turkey, you will be joining a pioneering team that combines cutting-edge orthodontic technology with a mission to deliver exceptional service and patient outcomes. This is a unique opportunity to be part of an exciting new chapter for one of our fastest-growing brands.
 
 
 
 Operating Company
 
 
 
 Ormco
 
 
 Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

L'Oréal

<div><div>The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.</div><div></div><div> 
For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st beauty-tech company all around the world! Beauty is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to create the beauty that moves the world!</div><div></div><div> 
If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our Operations/Supply Chain Team!</div><div></div><div> 
WHAT YOU&rsquo;LL DO</div> 
<div></div><ul><li>
Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.</li><li>
Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach</li><li>
Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI&rsquo;s, OSA, stock in trade etc.)</li><li>
Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.</li><li>
Identify customer needs and define related strategy with Customer Care Manager and sales team</li><li>
Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution</li><li>
Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.</li><li>
Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment</li><li>
Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions</li><li>
Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service</li></ul><div></div><div> 
DO YOU HAVE WHAT IT TAKES</div> 
<div></div><ul><li>
University degree and excellent communication skills in English,</li><li>
Minimum 1 years of experience in customer service and/or logistics,</li><li>
Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level</li></ul><div></div><div> 
WHAT COULD L&rsquo;OR&Eacute;AL OFFER YOU</div> 
<div></div><ul><li>
The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way</li><li>
Work with some of the biggest brands and experts in the business, and the most passionate people</li><li>
A diverse environment</li><li>
Opportunity to be at the center of digital transformation</li><li>
World class training and development</li></ul><div></div><div> 
#WEARELOREAL</div><div>
Take a closer look at our world here!</div></div>

Customer Care Specialist, Operations

<div>
 The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.
 
 
 For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st
 
 beauty-tech
 
 company all around the world!
 
 Beauty
 
 is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to
 
 create the beauty that moves the world!
 
 
 
 If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our
 
 Operations/Supply Chain Team!
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.
 </li>
 <li>
 Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach
 </li>
 <li>
 Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI&rsquo;s, OSA, stock in trade etc.)
 </li>
 <li>
 Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.
 </li>
 <li>
 Identify customer needs and define related strategy with Customer Care Manager and sales team
 </li>
 <li>
 Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution
 </li>
 <li>
 Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.
 </li>
 <li>
 Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment
 </li>
 <li>
 Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions
 </li>
 <li>
 Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service
 
 
 </li>
 </ul>
 
 Do You Have What It Takes
 
 
 
 <ul>
 <li>
 University degree and excellent communication skills in English,
 </li>
 <li>
 Minimum 1 years of experience in customer service and/or logistics,
 </li>
 <li>
 Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level
 
 
 </li>
 </ul>
 
 What Could L&rsquo;or&eacute;al Offer You
 
 
 
 <ul>
 <li>
 The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way
 </li>
 <li>
 Work with some of the biggest brands and experts in the business, and the most passionate people
 </li>
 <li>
 A diverse environment
 </li>
 <li>
 Opportunity to be at the center of digital transformation
 </li>
 <li>
 World class training and development
 
 
 </li>
 </ul>
 #WEARELOREAL
 
 
 Take a closer look at our world here!
</div>

Kuehne+Nagel

<div>
 
 It's more than a job
 
 
 
 When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
 
 
 &lrm;
 
 
 Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features.
 
 
 To be accountable for maintaining excellent service for our internal and external customers. They are account owner of house accounts (personally own an account portfolio).
 
 
 
 How you create impact
 
 
 
 <ul>
 <li>
 Holistic support for customers in the field of sea freight and promotion of long-term, partnership-based customer relationships
 </li>
 <li>
 Processing customer inquiries and preparing offers
 </li>
 <li>
 Control of order processing from order acceptance to document verification to the completion of the shipment
 </li>
 <li>
 Integration and maintenance of customer data as well as creation of reports for the analysis and optimization of our services
 </li>
 <li>
 Close cooperation with the operational departments, sales and carriers
 </li>
 <li>
 Expansion of the portfolio of our existing customers, development of new business and acquisition of customers
 
 
 </li>
 </ul>
 
 What we would like you to bring
 
 
 
 <ul>
 <li>
 Completed training as a freight forwarding and logistics services clerk or comparable qualification
 </li>
 <li>
 First professional experience in customer service, ideally in transport and forwarding
 </li>
 <li>
 Confident handling of MS Office programs
 </li>
 <li>
 Independent, team-oriented and service-oriented working style
 </li>
 <li>
 Confident appearance, strong communication skills as well as a high level of service and customer orientation
 </li>
 <li>
 Fluent in Turkish and good written and spoken English skills
 
 
 </li>
 </ul>
 
 What's in it for you
 
 
 
 At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities.
 
 
 
 Who we are
 
 
 
 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
 
 
 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
 
 
 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
 
 
</div>

Sea Logistics Customer Care Specialist (Import)

Explore 697+ Customer specialist in Istanbul this November. Find roles across top companies and apply now to boost your career.

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Sea Logistics Customer Care Specialist (Import)