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nineDots.io

<div>
 
 
 Customer Success Advisor &ndash; Conversion &amp; Experience - Bahraini Nationals
 
 
 
 
 
 
 A scaling, consumer-facing services platform with international demand is expanding its customer operations in Bahrain. As a Customer Success Advisor, you&rsquo;ll guide customers through a high-consideration booking journey, ensuring every enquiry is handled with clarity, care, and urgency.
 
 
 
 
 
 This is a high-touch, customer-facing role where experience and follow-through directly impact conversion and revenue.
 
 This role is open to Bahraini nationals only.
 
 
 
 
 
 
 
 The Role:
 
 
 
 This role sits at the centre of the customer journey. You&rsquo;ll act as the primary point of contact for assigned enquiries, supporting customers from first contact through booking, payment, and final confirmation.
 
 
 
 
 
 It&rsquo;s a role that blends consultative guidance, customer support, and operational execution. You&rsquo;ll be responsible for progressing bookings, answering questions, and ensuring every customer feels informed and confident at every stage.
 
 
 
 
 
 This is not a call-centre role. Ownership, responsiveness, and attention to detail matter.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 &bull; Acting as the main point of contact for assigned customer enquiries.
 
 
 &bull; Understanding customer needs and recommending suitable options.
 
 
 &bull; Guiding customers through the booking journey from enquiry to confirmation.
 
 
 &bull; Managing bookings end to end, including follow-ups, documentation, and payments.
 
 
 &bull; Ensuring no enquiry or booking is delayed or dropped.
 
 
 &bull; Answering questions around options, contracts, payments, and timelines.
 
 
 &bull; Providing reassurance and hand-holding where required.
 
 
 &bull; Maintaining accurate records in CRM and internal systems.
 
 
 &bull; Following defined workflows, SLAs, and response standards.
 
 
 &bull; Sharing feedback to improve processes and customer experience.
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 
 &bull; 2&ndash;4 years&rsquo; experience in customer success, sales support, account management, or booking-led roles.
 
 
 &bull; Strong communication and people skills.
 
 
 &bull; Ability to manage multiple customers and follow-ups simultaneously.
 
 
 &bull; High attention to detail with a strong ownership mindset.
 
 
 &bull; Comfort working in fast-paced, time-sensitive environments.
 
 
 &bull; Background in services, marketplaces, education, travel, or hospitality is a plus.
 
 
 &bull; Experience using CRM systems and operational tools.
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 
 &bull; A customer-facing role with clear responsibility and ownership.
 
 
 &bull; Direct impact on conversion performance and customer satisfaction.
 
 
 &bull; Structured processes with room to grow and develop.
 
 
 &bull; Bahrain-based role within a growing international operation.
 
 
 &bull; Competitive salary and benefits.
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re based in Bahrain and enjoy roles where helping customers, staying organised, and following through matters, this could be a strong fit. Apply or get in touch in confidence to learn more.
 
</div>

Customer Success Advisor

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 Job Title: Architecture Advisor
 
 
 
 What You'll Do
 
 
 
 The Customer Advisory Architecture Advisor (AA) works closely with SAP&rsquo;s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer&rsquo;s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer&rsquo;s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture.
 
 
 As an Architecture Advisor (AA), you will focus on the following key areas:
 
 
 Account Planning &amp; Architecture Management Responsibilities
 
 
 <ul>
 <li>
 Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption &amp; consumption, as well as footprint expansion.
 </li>
 <li>
 Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.
 </li>
 <li>
 Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.
 </li>
 <li>
 Provide a linkage from the customer to SAP product development leadership.
 
 
 </li>
 </ul>
 Creating an SAP Architecture Vision for the Customer
 
 
 <ul>
 <li>
 Support building customer demand through appropriate thought leadership positioning.
 </li>
 <li>
 Understand customer&rsquo;s business process map and business model with industry reference architecture focus.
 </li>
 <li>
 Understand customer&rsquo;s current enterprise landscape and future needs.
 </li>
 <li>
 Drive the positioning of standard cloud architectures (plug &amp; play) leveraging standard cloud solutions.
 
 
 </li>
 </ul>
 Building Key Customer Architecture Deliverables: Business &amp; Solution Architecture, Target State, Transformation Roadmap
 
 
 <ul>
 <li>
 Drive business architecture and capability mapping to solution design.
 </li>
 <li>
 Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.
 </li>
 <li>
 Support customer cloud transformation roadmap definition (business and application focus).
 </li>
 <li>
 Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).
 
 
 </li>
 </ul>
 Being a Trusted Architecture Advisor for the Customer
 
 
 <ul>
 <li>
 Align living roadmap with current adoption/solution consumption.
 </li>
 <li>
 Support living roadmap governance &amp; adaptation based on evolution of customer needs and SAP solutions.
 </li>
 <li>
 Drive solution expansion by highlighting value &amp; linkages to the broader SAP Portfolio
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.
 </li>
 <li>
 Represent SAP as the trusted advisor within SAP and/or the market.
 </li>
 <li>
 Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.
 </li>
 <li>
 Proven professional networks in the market to drive pipeline and revenue growth for SAP.
 </li>
 <li>
 Proven track record of success in the selected industry area, if required.
 </li>
 <li>
 Proven leadership and project management experience.
 </li>
 <li>
 Proven experience of driving tangible outcomes in Enterprise Architecture for customers.
 </li>
 <li>
 Fluency in English; any other language is an asset
 </li>
 <li>
 Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.
 </li>
 <li>
 TOGAF or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates
 
 
 </li>
 </ul>
 
 Meet Your Team
 
 
 
 At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.
 
 
 We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP&rsquo;s products and services, we help customers unlock the full potential of their technology solutions.
 
 
 What sets our team apart is our deep understanding of each customer&rsquo;s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation
 
 
 Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 441937 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Architecture Advisor

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.
 
 
 
 Qualifications
 
 
 
 Partner Relationship Management:
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationships with existing restaurant and vendor partners.
 </li>
 <li>
 Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.
 </li>
 <li>
 Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.
 
 
 </li>
 </ul>
 
 Data-Driven Consulting
 
 
 
 <ul>
 <li>
 Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.
 </li>
 <li>
 Share actionable recommendations based on performance metrics to drive revenue and efficiency.
 </li>
 <li>
 Conduct regular business reviews to align on results, opportunities, and growth plans.
 
 
 </li>
 </ul>
 
 Account Growth &amp; Optimization
 
 
 
 <ul>
 <li>
 Identify growth opportunities within the portfolio &ndash; upsell services, suggest cross-promotions, and improve partner performance.
 </li>
 <li>
 Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.
 </li>
 <li>
 Recommend and coordinate marketing campaigns and promotional offers to drive order volume.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.
 </li>
 <li>
 Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.
 
 
 </li>
 </ul>
 
 Contract Management &amp; Compliance
 
 
 
 <ul>
 <li>
 Negotiate and renew commercial agreements to ensure a fair and strategic partnership.
 </li>
 <li>
 Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field.
 </li>
 <li>
 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).
 </li>
 <li>
 Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Customer-first mindset with a strong focus on delivering value to partners.
 </li>
 <li>
 Self-starter with the ability to work independently in a fast-paced environment
 </li>
 </ul>
</div>

Account Manager

<div>
 
 
 Digital Engagement Advisor &ndash; Real-Time Customer Engagement - Bahraini Nationals
 
 
 
 
 
 
 A scaling, consumer-facing services platform with international demand is strengthening its real-time digital engagement function from Bahrain. As a Digital Engagement Advisor, you&rsquo;ll be the first point of contact for incoming enquiries, responsible for fast, accurate responses that turn interest into qualified leads and confirmed bookings.
 
 
 
 
 
 This role is built around speed, judgement, and written communication.
 
 Open to Bahraini nationals only.
 
 
 
 
 
 
 
 The Role:
 
 
 
 This is a frontline role focused on live chat and digital channels. You&rsquo;ll manage inbound conversations in real time, qualify intent, and either convert directly or route enquiries efficiently for follow-up.
 
 
 
 
 
 It&rsquo;s a role that blends human judgement with AI-assisted tools. You&rsquo;ll work within clear workflows and scripts while knowing when to step in to maintain quality, clarity, and tone.
 
 
 
 
 
 Chat here is not a support function. It is a core conversion channel.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 &bull; Handling incoming enquiries via live chat and digital messaging channels.
 
 
 &bull; Responding instantly to questions around availability, pricing, locations, and next steps.
 
 
 &bull; Maintaining a friendly, professional, and customer-first written tone.
 
 
 &bull; Qualifying enquiries based on intent, urgency, and readiness.
 
 
 &bull; Capturing accurate information and routing qualified leads seamlessly.
 
 
 &bull; Converting high-intent chats directly into bookings where appropriate.
 
 
 &bull; Working alongside AI-assisted chat tools to maintain speed and handle volume.
 
 
 &bull; Identifying when human intervention is required and acting quickly.
 
 
 &bull; Providing feedback to improve prompts, scripts, and chat workflows.
 
 
 &bull; Maintaining accurate records of chat interactions and outcomes.
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 
 &bull; 1&ndash;3 years&rsquo; experience in live chat, customer support, or digital sales roles.
 
 
 &bull; Excellent written communication skills.
 
 
 &bull; Ability to multitask and respond quickly under pressure.
 
 
 &bull; Comfort working with chat platforms, CRMs, and AI-assisted systems.
 
 
 &bull; Strong attention to detail and process discipline.
 
 
 &bull; International exposure is preferred.
 
 
 &bull; Background in services, marketplaces, travel, or hospitality is a plus.
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 
 &bull; A fast-paced, customer-facing role where speed and quality directly impact results.
 
 
 &bull; Hands-on exposure to AI-supported digital engagement tools.
 
 
 &bull; Clear workflows, structure, and performance expectations.
 
 
 &bull; Bahrain-based role within a growing international operation.
 
 
 &bull; Competitive salary and benefits.
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re based in Bahrain and enjoy real-time digital roles where judgement, clarity, and pace matter, this could be a strong fit. Apply or get in touch in confidence to learn more.
 
</div>

Digital Engagement Advisor

Azadea

<div><div>Style Advisor(Job Number: STY000096)</div><div>
Description</div><div><div>
<div>
<div><div>ABOUT THE COMPANY</div><div> 

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.</div></div><div> 
<div>
JOB PURPOSE</div><div> 

The Style Advisor is responsible for providing a seamless, stylish, personalized, and enjoyable customer experience.</div></div><div> 
<div>
RESPONSIBILITIES</div><div> 
<ul><li> Greet customers actively and attend to their needs in the fitting room, ensuring the area is always neat and readily available to accommodate customers.</li></ul>
<ul><li> Provide exceptional customer service by addressing individual requests and expectations, ensuring an outstanding shopping experience that consistently attracts both current and potential customers.</li></ul>
<ul><li> Create and maintain a customer database to foster brand loyalty through personalized shopping experiences, strong customer relationships, and long-term engagement strategies, thereby maximizing sales.</li></ul>
<ul><li> Remain informed of trends and maintain a timeless understanding of fashion principles to continually enhance and share the team's fashion expertise.</li></ul>
<ul><li> Demonstrate a deep understanding of the store, enabling quick identification of customer concerns and efficient resolution with minimal supervision.</li></ul>
<ul><li> Drive sales by consistently demonstrating exceptional clientele selling skills, focusing on individual customers, understanding their fashion preferences, and fulfilling their wardrobe needs.</li></ul>
<ul><li> Determine customer needs by considering their personal features, preferences, and wardrobe choices. Provide expert advice on sizes, colors, and styles to enhance their shopping experience.</li></ul>
<ul><li> Handle product repairs and maintain consistent follow-up with clients regarding product service, repairs, and alterations.</li></ul>
<ul><li> Utilize customer-centric tools, product knowledge resources, and in-store technology to effectively communicate information about product features, benefits, and current trends to customers.</li></ul>
</div>
</div> 
</div></div></div><div>Qualifications</div><div><div>
<div>
<div><div>LANGUAGE &amp; TECHNICAL SKILLS</div><div> 

Language Proficiency
<ul><li> Fluency in English.</li></ul>

Technical Skills
<ul><li> Proficiency in MS Office.</li></ul>

Specific Expertise
<ul><li> Knowledge of beauty products, especially particular lines of cosmetics.</li></ul></div></div><div> 
<div>
EDUCATION</div><div> 

Bachelor&rsquo;s degree in Fashion Design, or Fashion Styling, or a related field.</div></div><div> 
<div>
EXPERIENCE</div><div> 

Zero to one years of experience in Fashion Retail, or Customer Service, or a similar role.</div></div></div></div> 
<div>
</div><div></div> 
 
 
<div><div><div><div>BEHAVIORAL COMPETENCIES</div><div> 

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, tackles what needs to be done with enthusiasm, working quickly and without undue oversight.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, operates with a clear sense of responsibility; learns about, and adheres to, most policies, procedures, and work requirements. Takes steps to ensure work is done properly, communicates status, and addresses any errors.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.

Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.
</div>
</div> 
</div></div>Azadea Group is an Equal Employment Employer &ndash; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.</div><div><div> 
</div>
Organization: Massimo Dutti</div><div>
Primary Location: Bahrain-MARASSI GALLERIA</div><div>
Schedule: Full-time</div><div>
Unposting Date: Apr 7, 2026, 3:59:00 PM</div></div>

Style Advisor

Amazon Web Services (AWS)

<div>
 
 Description
 
 
 
 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
 
 
 Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You&rsquo;ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
 
 
 The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
 
 
 Key job responsibilities
 
 
 As an experienced technology professional, you will be responsible for:
 
 
 <ul>
 <li>
 Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
 </li>
 <li>
 Providing technical guidance and troubleshooting support throughout project delivery
 </li>
 <li>
 Collaborating with stakeholders to gather requirements and propose effective migration strategies
 </li>
 <li>
 Acting as a trusted advisor to customers on industry trends and emerging technologies
 </li>
 <li>
 Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 About AWS:
 
 
 Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
 
 
 Inclusive Team Culture - Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
 
 
 Mentorship &amp; Career Growth - We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
 Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
 
 
 
 Basic Qualifications
 
 
 
 7+ years of experience as a technical specialist in Customer-facing roles.
 
 
 Experience driving discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation.
 
 
 Hands-on experience leading the design, development and deployment of business software at scale or current hands on technology infrastructure, network, compute, storage, and virtualization experience.
 
 
 Experience with automation, scripting (e.g., Terraform, Python) and application migration and modernization.
 
 
 Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
 
 
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field
 </li>
 <li>
 AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
 </li>
 <li>
 Experience in an Architect role or similar with strong track record of implementing AWS services in a variety of distributed computing environments
 </li>
 <li>
 Large scale migration experience Data Center to Data Center and/or Data Center to Cloud
 </li>
 <li>
 Infrastructure automation through DevOps scripting (E.g. shell, Python, Ruby, Powershell)
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Amazon Web Services EMEA SARL Branch of a Foreign Company
 
 
 Job ID: A3071740
</div>

Delivery Consultant - Infrastructure, Professional Services

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div> 
About the Role
As a Supply Chain &amp; Enterprise Asset Management (EAM) Solution Advisor, you will play a pivotal role in the sales organization, using your deep expertise in SAP EAM and supply chain solutions to support customers throughout their engagement journey&mdash;from early opportunity discovery to post‑sale value realization. Your guidance will help clients strengthen and optimize their SAP environments to drive operational excellence and long‑term business impact 
Key Responsibilities<ul><li>
Provide specialized expertise with advanced knowledge of Enterprise Asset Management and broader supply chain operations to support sales activities and accelerate solution adoption.</li><li>
Analyze customer EAM and supply chain challenges and clearly articulate how SAP solutions address their needs and deliver value.</li><li>
Engage prospective customers through executive discussions, discovery workshops, solution demonstrations, presentations, and follow‑up sessions.</li><li>
Support the sales cycle by showing how SAP solutions effectively solve customer pain points and deliver strong competitive differentiation.</li><li>
Deliver both standard and customized demonstrations tailored to customer business requirements.</li><li>
Work closely with Account Teams on solution presentations, discovery sessions, and opportunity qualification to drive pipeline development.</li><li>
Assess opportunity qualification criteria to determine appropriate investment and engagement levels.</li><li>
Contribute thought leadership within the team, refining account strategies and solution positioning.</li><li>
Collaborate to develop overarching value themes and competitive differentiators for strategic accounts.</li><li>
Prepare thoroughly for customer engagements and high‑value sales cycles.</li><li>
Ensure smooth handover of engagements to implementation partners or services teams, applying best practices in EAM processes and cloud solution deployment.</li><li>
Maintain ongoing engagement with customers to reinforce the long‑term value of SAP solutions and support renewal and expansion opportunities.</li><li>
Leverage digital tools, assets, demos, and presentations throughout the customer journey.</li></ul> 
What You Bring<ul><li>
7+ years of experience in SAP Enterprise Asset Management implementations, or in a business role specializing in asset-intensive operations.</li><li>
Experience in one or more related functional areas: asset management, logistics, manufacturing, or project management.</li><li>
Knowledge of Cloud, Hosted Services, and SaaS/PaaS models within a B2B environment.</li><li>
Recognized expertise in SAP EAM or related SAP solutions, with a strong track record of successful customer engagements.</li><li>
Ability to create compelling value narratives and solution themes tailored to customer needs.</li><li>
Strong business acumen with the ability to quickly understand customer objectives and propose relevant SAP solutions.</li><li>
Enthusiastic, engaging communication style and a passion for helping customers achieve success.</li></ul> 
Your Team<ul><li>
Customer Advocate: Partners with you to deliver strong solution support and enhance the customer experience.</li><li>
Global Digital Content Factory: Provides high‑quality digital assets to support your engagements.</li><li>
Implementation Partners / Customer Services &amp; Delivery: Ensures smooth transition from sales to deployment, enabling customers to realize full solution value.</li><li>
SAP Account Teams: Collaborates with you across the entire customer lifecycle to drive successful outcomes.</li></ul><div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 445091 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Senior Solution Advisor - Supply Chain & Enterprise Asset Management - Bahrain

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