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customer success manager

customer success associate

Easygenerator

An innovative EdTech company in Dubai is looking for a Customer Success Associate to support customers and maximize product utilization. You will engage with clients, deliver training, and improve onboarding processes. Ideal candidates should possess excellent English skills and a degree. The role offers a hybrid work model, allowing 3 days in the office and 2 remote, fostering an international team environment.

Customer Success Associate: Onboarding & AI-Driven Support

Planview

<div>
 <p>
  <strong>
   Company Overview
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Planview has one mission: to build the digital future of connected work and empower business, technology, and transformation leaders to accelerate the achievement of the project and product initiatives that matter most to their customers and business. Powered by advanced AI capabilities, our end-to-end platform for Strategic Portfolio Management (SPM) and Digital Product Development (DPD) gives business and technology leaders the strategic foresight to prioritize investments and initiatives, make plans real within constraints, and pivot with certainty when things change.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a consistent leader in Strategic Portfolio Management in the Gartner Magic Quadrant, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry&rsquo;s most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We&rsquo;re proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Learn more about our portfolio at planview.com, and connect with us on LinkedIn, Instagram, and Twitter.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Opportunity
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The CSM drives Planview solution adoption, retention, and growth by collaborating across teams to deliver solutions that help Middle East customers achieve desired outcomes. They maintain strong partnerships within Planview, fostering a team-focused approach to customer success. The CSM also utilizes internal tools and processes to keep management and teams updated on customer status, health, and retention forecasts.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll Do
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Build trusted advisor relationships with key stakeholders, ensuring alignment between Planview solutions and customer goals.
  </li>
  <li>
   Develop and track Middle East regional customer success plans to drive adoption, expansion, and long-term growth across the enterprise.
  </li>
  <li>
   Own Middle East region's customer advocacy, retention, and growth, ensuring positive experiences and timely issue resolution.
  </li>
  <li>
   Understand customers&rsquo; industries, challenges, and objectives to align Planview products with business outcomes.
  </li>
  <li>
   Maintain regular communication with key contacts and gather feedback to inform product improvements.
  </li>
  <li>
   Collaborate with internal teams to mitigate risks, strategize customer success, and report on retention, growth, and forecasts.
  </li>
  <li>
   Support Professional and Education Services sales and license expansions, and travel as required for customer visits and events.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll Bring
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree (BA/BS).
  </li>
  <li>
   Bilingual in English and Arabic.
  </li>
  <li>
   5&ndash;10 years in customer-facing roles within technology, including 5+ years in SaaS account management, customer success, sales, or consulting.
  </li>
  <li>
   Strong background in Project Portfolio Management (PPM), Professional Services Automation (PSA), or related solutions, with experience in waterfall, agile, or Lean-Agile delivery.
  </li>
  <li>
   Proven success driving outcomes with enterprise customers and engaging C-level stakeholders.
  </li>
  <li>
   Experience with account planning, project management, and organizational change management.
  </li>
  <li>
   Familiarity with Customer Success best practices, CRM tools, and enterprise SaaS environments.
  </li>
  <li>
   SAFe Agilist certification and Planview product experience are nice to have.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits at Planview
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Planview, you&rsquo;ll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy:
 </p>
 <ul>
  <li>
   Unplugged Days: 4 company-wide paid days off per year to recharge and relax.
  </li>
  <li>
   Paid time to volunteer through Planview&rsquo;s Force for Good Week.
  </li>
  <li>
   Employee Referral bonus program.
  </li>
  <li>
   Flexible work hours/environment.
  </li>
 </ul>
 <p>
  Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you!
 </p>
</div>


Customer Success Manager

Workday

<div><div>Your work days are brighter here.</div><div></div><div>
We&rsquo;re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we&rsquo;re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you&rsquo;ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We&rsquo;re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you&rsquo;ll do meaningful work with Workmates who&rsquo;ve got your back. In return, we&rsquo;ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you&rsquo;ve found a match in Workday, and we hope to be a match for you too.</div><div></div><div>
About the Team</div>
Customer Success is a key role to ensure Workday&rsquo;s customer happiness and success. The team are key players in the support of our customers on their Workday journey.<br>
<br>
They are advisors and facilitators to our customers, partnering with Services and Product management to help customers achieve maximum value from Workday.<br>
<br>
They are responsible for handling a number of customers, supporting them through regular checkpoints and developing meaningful relationships representing Workday's offering to our clients in cooperation with our Customer base team.<div></div><div>
About the Role</div><div></div><div>
The Customer Success Manager (CSM) is Workday&rsquo;s bridge between our Professional Services and Production Services teams. As a CSM, you will advocate on behalf of Workday customers and take a team-based approach to helping customers succeed with Workday. You will work directly with customers<br>
to improve their overall user experience, working one-on-one with customers who request a more personalised dialogue beyond the already established one-to-many communication channels. You will be accountable for the overall customer wellbeing by supervising customer health, driving customer adoption, supporting the billable areas of the business, and acting as a partner concern point for customer issues. You will be a part of an excellent Services team, working across the META region, having control of your own schedule and customer interactions.</div><div></div><div>
What you&rsquo;ll be doing:</div><ul><li>
This role will support our customers who have deployed Workday HCM and Financial applications. For this reason we are particularly keen to speak with candidates with ERP and/or Financials experience.</li><li>
Building a trusted advisor relationship across the customer's organisation, from Executive Sponsors to day-to-day contacts, that work to ensure customers are getting value from our products and services.</li><li>
Being a liaison between product management and the customer with a focus on communicating the Workday innovation roadmap and how the roadmap will influence customer activities.</li><li>
Crafting success plans that outline their critical success factors, metrics for success, potential issues, and provide recommendations.</li><li>
Working closely with Professional Services and Sales to identify new opportunities and facilitate transitions following initial or follow-on deployments.</li><li>
Supervising and facilitating the adoption of our solution features and their overall business needs as they relate to our products.</li><li>
Improving customer relationships as needed for prospect references.</li></ul><div></div><div><br>
About You</div><div></div><div>
Basic Qualifications</div><ul><li>
Proven experience and functional domain expertise with Financial Management or ERP.</li><li>
6+ years of project management experience with Human Capital Management, Financial Management, Planning and/or Payroll application system implementation.</li></ul><div></div><div>
Other Qualifications</div><ul><li>
Experience in a customer facing services role (consulting and/or account management) that includes issue resolution and customer concern management at both the business owner and executive levels.</li><li>
Experience working as a Customer Success Manager or similar client facing role for a SaaS company</li><li>
Consulting experience either as an internal consultant or with a consulting/software company desired.</li><li>
Proven track record of collaborating and building positive relationships with customers especially at the Executive level and engage across corporate functions (ie. Sales, Managing Partners, Marketing, Customer Support, Professional Services, and Product Management).</li><li>
Excellent verbal and written communication skills, including the ability to chair meetings or host webinars.</li><li>
Ability to travel up to 35%</li><li>
Proficiency in English essential and fluency in Arabic is strongly preferred</li></ul><div></div><div>
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.</div><div></div><div>
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.</div><div></div><div>
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!</div></div>

Sr Customer Success Manager

Deal Drive

<div>
 <p>
  <strong>
   About Deal Drive
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Deal Drive is a Dubai-based global platform revolutionizing how used car dealerships operate. We integrate market analytics, operational tools, and scalable inventory financing to help dealers optimize their stock, buy better, price smarter, sell faster and grow their business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently expanding in the UAE and looking for a Customer Success Manager to simply ensure
  <span>
   client success - from onboarding to activation to value delivery.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About The Role
  </strong>
 </p>
 <p>
  <span>
   As a Customer Success Manager, you will be responsible for providing for client success - from onboarding to activation to value delivery. This is not a support role. You&rsquo;ll own the transformation journey of each dealership, ensuring clients go from trial to signup to full product adoption and measurable results. You&rsquo;ll also be responsible for training, usage health, identifying upsell opportunities and payment continuity where needed. You will be working closely with our sales and management team.&nbsp;
  </span>
 </p>
 <p>
  <span>
   The role will require visits to client offices / used car dealerships and showrooms. We're looking for someone who is comfortable to go around the UAE, with a driving license and a car.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Onboarding &amp; Activation
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Own onboarding and activation for new DD Pro clients (standard and growth-tier) during trial period and post-trial period
   </span>
  </li>
  <li>
   <span>
    Create, agree on and deliver training, usage plans, and feature activation to ensure full product adoption within 90 days and beyond
   </span>
  </li>
  <li>
   <span>
    Collaborate with BDMs and AMs to ensure seamless client handovers
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Value Delivery
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Ensure clients use key modules including but not limited to: Sourcing, Evaluation, Listings Publishing, Sales Operations, Accounting.
   </span>
  </li>
  <li>
   <span>
    Proactively monitor usage, report on account health, and address adoption blockers
   </span>
  </li>
  <li>
   <span>
    Act as the client&rsquo;s transformation partner - help them improve turnover, margin, and stock management using Deal Drive&rsquo;s methodology
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Relationship Management
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Be the primary point of contact during the first few months of engagement
   </span>
  </li>
  <li>
   <span>
    Maintain monthly/quarterly check-ins and reviews with high-potential clients post-handover
   </span>
  </li>
  <li>
   <span>
    Build strong, trusted relationships with dealership owners and operational staff
   </span>
  </li>
  <li>
   <span>
    Regularly visit client showrooms across the UAE (UAE driving license + personal car required)
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Commercial Impact
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Ensure timely payments and renewals, in collaboration with junior CS/AM
   </span>
  </li>
  <li>
   <span>
    Identify potential churn and proactively work on retention strategies
   </span>
  </li>
  <li>
   <span>
    Identify and drive upsell opportunities for add-on services (e.g., co-buying, higher-tier plans)
   </span>
  </li>
  <li>
   <span>
    Coordinate closely with finance and product teams to resolve issues and unblock success
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Internal Collaboration
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Feed insights to and collaborate with product team to improve product-market fit
   </span>
  </li>
  <li>
   <span>
    Contribute to improving CS processes and playbooks
   </span>
  </li>
  <li>
   <span>
    Participate in internal reviews of churn risks and account growth opportunities
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About you
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Customer-first, outcome-driven
   </strong>
   <span>
    , and able to build trust fast
   </span>
  </li>
  <li>
   <span>
    Comfortable working in ambiguous environments and creating structure
   </span>
  </li>
  <li>
   <span>
    A strong communicator in both written and verbal English (Arabic a big plus)
   </span>
  </li>
  <li>
   <span>
    Not afraid to challenge clients when needed - but always with empathy
   </span>
  </li>
  <li>
   <span>
    Commercially sharp - you know how to sell
   </span>
   <em>
    because
   </em>
   <span>
    it adds value
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Must have experience
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Proven experience in Customer Success, Account Management, Project Delivery, or Consulting (ideally in B2B SaaS and/or automotive-related verticals)
   </span>
  </li>
  <li>
   <span>
    Confident navigating dashboards, software platforms, and tools like Google Docs (Sheets, Docs, Slides), MS Office (Excel, Word, PowerPoint)
   </span>
  </li>
  <li>
   <span>
    Confident handling both commercial and technical conversations.
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Additional Mandatory Requirements
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Based in UAE with valid driving license and access to a vehicle
   </span>
  </li>
  <li>
   <span>
    Willing to travel across the country to visit clients when needed
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Market based remuneration with performance-based incentives.
   </span>
  </li>
  <li>
   <span>
    Comprehensive training and development opportunities.
   </span>
  </li>
  <li>
   <span>
    A high-growth environment where your work directly impacts company success
   </span>
  </li>
  <li>
   <span>
    A chance to shape how used car dealers scale with technology
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <span>
   Join Deal Drive to transform used car dealer businesses with technology-driven solutions. Apply today and drive your career forward!
  </span>
 </p>
</div>


CCL Global

<div>
 <p>
  CCL Global are currently recruiting for a Senior Customer Success Manager &ndash; Middle East to join a leading global energy software company. This role is based in the UAE and will be part of the EMEA Customer Success team, working with utilities, regulators, government bodies, and energy companies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Permanent / Full-Time (UAE)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key You
  </strong>
 </p>
 <ul>
  <li>
   Managing and growing a high-value portfolio of enterprise energy clients across the Middle East.
  </li>
  <li>
   Establishing and nurturing executive-level relationships with C-suite and senior stakeholders.
  </li>
  <li>
   Acting as a trusted advisor to clients, ensuring software solutions deliver measurable value.
  </li>
  <li>
   Driving customer retention, upsell, and cross-sell opportunities to maximize account growth.
  </li>
  <li>
   Partnering with clients to understand evolving priorities and ensure adoption and satisfaction.
  </li>
  <li>
   Represent
  </li>
  <li>
   Collaborating internally with product, implementation, and support teams to deliver excellent customer outcomes.
  </li>
  <li>
   Providing actionable insights and feedback to shape product development and innovation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Engineering, Energy, or related field. Advanced degree preferred.
  </li>
  <li>
   12&ndash;15 years&rsquo; experience in Customer Success, Account Management, or Strategic Consulting within enterprise software or energy/utilities sectors.
  </li>
  <li>
   Strong understanding of the Middle East energy landscape, including utilities, regulators, and market dynamics.
  </li>
  <li>
   Exceptional relationship management and stakeholder engagement skills, including C-suite experience.
  </li>
  <li>
   Strong strategic thinking, problem-solving, and analytical skills.
  </li>
  <li>
   Excellent written and verbal communication; confident presenting to senior audiences.
  </li>
  <li>
   Willingness to travel across the Middle East as required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits &amp; Culture:
  </strong>
 </p>
 <ul>
  <li>
   Opportunity to work with a
   <strong>
    fast-growing, innovative global company
   </strong>
   in the energy transition space.
  </li>
  <li>
   In
  </li>
  <li>
   Be part of a collaborative team that values ownership, innovation, and customer success.
  </li>
 </ul>
 <p>
 </p>
</div>


Egnyte

<div><div><b>SR CUSTOMER SUCCESS MANAGER, MENA</b></div><p><b>
DUBAI, UNITED ARAB EMIRATES</b></p><p><br>
</p><p><b>EGNYTE YOUR CAREER. SPARK YOUR PASSION.</b></p><p>
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you&rsquo;re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:</p><div></div><div>
Invested Relationships</div><div></div><div>
Fiscal Prudence</div><div></div><div>
Candid Conversations</div><p></p><p><b><br>
ABOUT EGNYTE</b></p><p>
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit <b>www.egnyte.com</b>.</p><p>
The Senior Customer Success Manager provides focus and drives consistency in the execution of various customer success and retention-related matters. As a Customer Success Manager (CSM) you will be chartered with driving product adoption, maintaining healthy partnerships, and managing the day-to-day activities with our most strategic customers to foster a &ldquo;Customers for Life&rdquo; environment and ensure customer retention. You are passionate about engaging your customers and expanding the business for them and us! We are looking for a highly motivated professional with the ability to work under pressure, bring initiative to every engagement and help improve business processes to ensure overall customer success.</p><p></p><p><b>
WHAT YOU&rsquo;LL DO:</b></p><ul><li>
Become a product expert including the technical knowledge and practical business applications delivering value to our clients.</li><li>
Manage new customers from the handover of Sales to Implementation process in order to ensure successful onboarding and adoption of our platform and delivering the intended value.</li><li>
Develop strategic success plans for your customer segment that outline critical success factors, metrics for success, timelines, and potential issues while providing recommendations to internal and external teams.</li><li>
Perform quarterly business reviews, product roadmap discussions, and on-site visits to ensure customer retention and successful renewal of services.</li><li>
Be the Customer Experience Champion leading in customer engagements in partnership with the Sales team, Channel / Technology Partners, Solution Architects/Engineers, SME teams, Professional Services, and Product to maintain intended value to your clients.</li><li>
Keep customers informed of process and procedural changes.</li><li>
Manage resolution of escalated customer issues.</li><li>
Collaborate on PMF &ndash; Product Market Fit submitting client feedback and keeping clients in the loop with product enhancements and value driven opportunities to benefit their organizations.</li><li>
Keep account notes and account plans up to date leveraging internal solutions and best practices.</li><li>
Attend internal Operational meetings, Handovers, Deal Reviews, Client kickoffs, and Customer Experience meetings prepared with your inputs and required outputs.</li><li>
Maintain a positive working relationship with Product Management and Engineering to resolve issues and to communicate customer needs for future product enhancements.</li><li>
Travel to customer and partner sites, Egnyte internal on-site meetings and trade shows/conferences.</li><li>
Ability to work remotely and 3 days minimum in office.</li></ul><div><br>
</div><p><b>YOUR QUALIFICATIONS:</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent</li><li>
3+ years of customer-facing type experience or equivalent with a track record of service excellence and best practices.</li><li>
Success managing customer relationships at a software, services, or SaaS company.</li><li>
Proactive approach with a demonstrated capability to identify and mitigate risk.</li><li>
Experience working across multiple, internal teams to resolve customer issues quickly and effectively.</li><li>
Previous experience with tech companies, specifically SaaS solutions.</li><li>
Excellent communication skills (writing, listening, phone).</li><li>
Able to communicate fluently in English (Arabic, French, Hindi, Urdu, Farsi, and/or Tagalog is a plus).</li><li>
A team player capable of high performance and flexibility working in a dynamic environment.</li><li>
Consistency - able to learn and maintain actioning best practices (coachable) and does not require learning lessons multiple times.</li></ul><div></div><p><b><br>
BENEFITS:</b></p><ul><li>
Generous Time Off: 24 days of paid annual leave, plus all applicable public holidays</li><li>
Fully Covered Health Insurance: Employer-paid private medical coverage for you and your dependents</li><li>
End-of-Service Gratuity: Provided in accordance with UAE labor law</li><li>
Internet and Mobile Reimbursement: Monthly reimbursement for internet and mobile phone expenses</li><li>
Tax-Free Earnings: Enjoy the full benefit of tax-free income in the UAE</li></ul><p>
#LI-DNI</p></div>

Pemo

<p>- Serve as the primary point of contact for new customers throughout their onboarding process, ensuring a smooth and timely transition to using our software.</p><p>- Conduct thorough assessments of the customers' needs and goals to improve and streamline our onboarding process.</p><p>- Collaborate with cross-functional teams including sales, customer success, and product to gather relevant information regarding the customers' journey and experience, ensuring more streamlined handovers.</p><p>- Coordinate and facilitate onboarding activities with our customers (e.g., account setup).</p><p>- Take a proactive approach to onboarding by asking questions to understand their goals, concerns, and expectations.</p><p>- Act as a trusted advisor to the customer, offering recommendations and data-driven insights to optimize their experience.</p> What you will be doing: <p>- Serve as the primary point of contact for new customers throughout their onboarding process, ensuring a smooth and timely transition to using our software.</p><p>- Conduct thorough assessments of the customers' needs and goals to improve and streamline our onboarding process.</p><p>- Collaborate with cross-functional teams including sales, customer success, and product to gather relevant information regarding the customers' journey and experience, ensuring more streamlined handovers.</p><p>- Coordinate and facilitate onboarding activities with our customers (e.g., account setup).</p><p>- Take a proactive approach to onboarding by asking questions to understand their goals, concerns, and expectations.</p><p>- Act as a trusted advisor to the customer, offering recommendations and data-driven insights to optimize their experience.</p> About You: <ul><li>Enthusiastic</li><li>Super organized with great attention to detail</li><li>Excellent communication and interpersonal skills</li><li>Collaborative and willing to learn</li><li>Thrives in a customer-centric environment</li><li>Comfortable working independently and remotely, as well as collaboratively</li></ul><p>Disclaimer: is only a platform to connect jobseekers and employers. Applicants are advised to research the legitimacy of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advise against sharing personal or bank-related information. For more security tips, please visit Security Advice. If you suspect any fraud or malpractice, email us at .</p>

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2686 customer success associate jobs IN Dubai United Arab Emirates

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