business development executive Jobs in Pakistan

business development executive

sales executive

hr executive

customer sales representative Jobs in Pakistan

customer sales representative

customer service representative Jobs in Pakistan

customer service representative

customer success executive

My Tutor Source (MTS)

Job Title: Customer Success Specialist Location: DHA Phase 1, Lahore Shift Timings: 11:00 PM &ndash; 8:00 AM (Night Shift)My Tutor Source is dedicated to providing exceptional tutoring experiences to our customers. We pride ourselves on our commitment to customer satisfaction and are seeking a passionate individual to join our team as a Customer Success Specialist.Responsibilities include but are not limited to:<ul><li>Introducing customers to the company&rsquo;s services through detailed sessions.</li><li>Arranging teachers for demo/intro sessions and assigning classes.</li><li>Conducting regular follow-ups with customers.</li><li>Maintaining regular communication with students and teachers to ensure excellent service delivery.</li><li>Monitoring activities and collecting feedback from existing customers to identify areas for service improvement and implementing feasible customer suggestions.</li><li>Building strong customer relationships and proactively engaging with them to improve customer retention.</li><li>Conducting extensive research for prospecting and building mature leads.</li><li>Performing inside sales activities, including extensive research, data analysis, and taking action based on results and indicators.</li><li>Coordinating and completing multiple tasks alongside the entire team.</li><li>Updating the database and maintaining accurate records.</li><li>Scheduling intro/demo sessions with available teachers.</li><li>Monitoring teachers&rsquo; schedules and assigning them intro sessions and students.</li><li>Writing content for various purposes.</li><li>Conducting trial sessions for new clients and converting them into paying customers.</li><li>Scheduling classes for successful trials and managing the scheduled hours of clients (students).</li><li>Consistently aiming to achieve monthly and annual goals/targets.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much experience you have in customer success role?</li><li>Have you worked in the US or Canadian market?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer Success Executive

Leodispatch

About UsVersatile Dispatch BPO is a fast-growing dispatch company providing logistics and IT technician dispatch services across the United States. We specialize in connecting skilled IT technicians with service requests efficiently, ensuring timely support and excellent client satisfaction.Job OverviewWe are looking for a highly organized and proactive IT Technician Dispatcher to coordinate and manage field service technicians across the USA. The ideal candidate will handle job assignments, track technician performance, and ensure smooth communication between clients and technicians.Key ResponsibilitiesAssign service tickets from clients to available IT technicians based on location, skill set, and urgencyCoordinate scheduling and dispatch of field technicians for onsite and remote jobsMonitor job progress and ensure timely completion of service requestsCommunicate with clients regarding job updates, delays, and completion statusMaintain accurate records of service calls, technician logs, and job reportsHandle incoming service requests via calls, emails, and ticketing systemsTroubleshoot scheduling conflicts and resolve operational issues quicklyEnsure technicians meet SLAs (Service Level Agreements) and quality standardsRequirementsProven experience in dispatching (IT, Security or Trucking)Strong communication and coordination skillsAbility to multitask and work in a fast-paced environmentFamiliarity with ticketing/CRM systems (ServiceNow, Zendesk, etc.) is a plusBasic understanding of IT services (networking, hardware, software support)Good problem-solving and decision-making skillsProficiency in Microsoft Office / Google WorkspaceAbility to work in US time zonesPreferred QualificationsExperience working with independent IT technicians in the USAKnowledge of field service management toolsBackground in technical support or IT servicesWhat We OfferCompetitive basic salary (50k-70k) + attractive commissionCareer growth opportunities in a fast-scaling companyHands-on experience in IT and dispatch operationsMonthly DinnersAnnual TripsPerformance BonusesJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Hurak Education Services

*Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Success ExecutivePosition Title: Customer Success ExecutiveTiming: 12:30 PM to 09:30 PM.Location: DHA Phase 6 LahoreJob Type: On-SiteResponsibilities<ul><li>Handle Queries, Requests and Complaints from customers tactfully.</li><li>Class management, Exam bookings, certifications and any other operational task.</li><li>Follow standard processes and procedures when it comes to providing the solution.</li><li>Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.</li><li>Achieve superior customer engagement and ensure a significant improvement in customer experience.</li><li>Must be able to overcome objections and handle customer pushback.</li></ul>Qualifications<ul><li>Bachelor's degree or relevant work experience</li><li>Proficiency in English skills, both writing and verbal</li><li>2 or 2+ year of experience, Fresher&rsquo;s can also apply.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you easily commute to DHA Phase 6 Lahore ?</li><li>What is your current salary ?</li><li>How fluent are you in English language ?</li></ul>Work Location: In person

Customer Success Representative

Auto Nexus Pro

<div>
 
 
 Company Description
 
 
 
 Auto Nexus Pro is a company dedicated to providing end-to-end IT solutions, including web development, graphic design, SEO, app development, and digital marketing. Established and led by a passionate entrepreneur, Auto Nexus Pro has successfully launched innovative projects and delivered exceptional customer service since 2015. The company specializes in leveraging cutting-edge technologies like AI in digital marketing to drive business growth and optimize results. With a focus on innovation and client solutions, Auto Nexus Pro supports businesses in elevating their online presence and achieving success.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Business Development Executive based in the Karachi Division. The Business Development Executive will be responsible for identifying new business opportunities, generating leads, maintaining relationships with clients, and managing accounts. This role involves developing and implementing strategies to meet business objectives and collaborating with teams to drive organizational growth.
 
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Business Development Executive

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Job Title: Retention ExecutiveCompany: Truckoom Location: Rawalpindi, Pakistan Job Type: Full-Time (Onsite)About TruckoomTruckoom is a fast-growing logistics technology company providing advanced fleet management, GPS tracking, and Transport Management System (TMS) solutions. We help businesses optimize operations and improve efficiency through smart digital tools.Job SummaryWe are looking for a results-driven Retention Executive to manage and strengthen relationships with existing clients, particularly in international markets such as the UAE. The ideal candidate will focus on customer satisfaction, reducing churn, and ensuring long-term client engagement.Key Responsibilities<ul><li>Manage and maintain relationships with existing clients</li><li>Proactively follow up with customers to ensure satisfaction and retention</li><li>Identify at-risk clients and take corrective actions to prevent churn</li><li>Handle customer complaints and resolve issues efficiently</li><li>Conduct regular check-ins with clients (calls/emails)</li><li>Upsell and cross-sell services where applicable</li><li>Maintain and update client data in CRM systems</li><li>Coordinate with sales, support, and operations teams</li><li>Prepare retention reports and customer feedback analysis</li><li>Ensure a high level of customer experience and service quality</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>2&ndash;4 years of experience in customer retention, account management, or client servicing</li><li>Excellent English communication skills (written &amp; verbal)</li><li>Strong negotiation and relationship-building skills</li><li>Problem-solving mindset with customer-first approach</li><li>Proficiency in MS Office and CRM tools</li><li>Ability to work in a target-driven environment</li></ul>Preferred Requirements<ul><li>Experience handling international clients (UAE preferred)</li><li>Background in logistics, SaaS, or fleet management industry</li><li>Familiarity with customer success or retention strategies</li></ul>Pay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Retention Executive

Jazz

<div>
 
 
 Grade Level: L1
 
 
 
 
 Location: Karachi
 
 
 
 
 Last Date to Apply: 2nd April, 2026
 
 
 
 
 
 What is a Commercial Experience Executive?
 
 
 
 The Commercial experience executive is part of the commercial experience team reporting to the Commercial Experience Manager and deputed at an Experience Center.
 
 
 
 
 What does Commercial Experience Executive do?
 
 
 <ul>
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 Welcomes, guides and manages walk-in from the floor greeting
 </li>
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 Develops the basic understanding of CRM system and all the portals linked with it
 </li>
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 Handles customer queries at the experience center and improves their experience by providing exceptional services
 </li>
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 Holds the highest possible quality standards for customer facilitation
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 Maintains the product upsell from the experience center
 </li>
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 Initiatives to improve customer experience and ensure minimum average wait /service time
 </li>
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 Develops the sureness and self-effacement required to serve our valued customers
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 Takes ownership and ensure timely resolution of customer complaints
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 Customer retention and churn management
 </li>
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 Coordinates and follow up with multiple stakeholders for issue resolution
 </li>
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 Ensures to achieve assigned monthly adherence/service/sales KPIs
 </li>
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 Remains updated on current policies, procedures, promotions, products and value-added services offered by the Jazz
 </li>
 </ul>
 
 
 Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 
 What are we looking for and what does it require to be Commercial Experience Executive?
 
 
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 An excellent communication skills and interpersonal skills
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 Stakeholder management &amp; effective communication skills
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 An individual with good Sale and services expertise
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 Hands on with Microsoft office and communicating through emails
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 The individual should have the telecom product knowledge and hands-on expertise in customer management systems
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 Adept in stakeholder management for the closure of respective action plans while ensuring standardization across the board
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 Experience Center working hours shall remain flexible, as per business needs, to ensure a seamless and exceptional customer experience and closure of daily business
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why join Jazz?
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Commercial Experience Executive

TCP Software

<div>
 
 TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
 
 
 
 
 About TCP (TimeClock Plus):
 
 
 
 For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
 
 
 
 As a SMB Sales Executive, you will:
 
 
 
 <ul>
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 Identify as a subject matter expert and advisor to prospective customers, through knowledge of current trends and topics of interest within assigned market segment(s)
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 Drive recurring subscription revenue via new customers
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 Achieve and exceed assigned sales revenue quota
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 Efficiently and effectively conduct needs assessments at various levels and within multiple customer groups (technical, a line of business, executive, etc.)
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 Communicate effectively the features and benefits of our niche software products
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 Maintain an organized database of accounts, opportunities and associated activities
 </li>
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 Perform customized presentations and product demonstrations
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 Accurately manage, track, and precisely forecast revenue opportunities
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 Communicate a compelling and concise value proposition for potential customers
 </li>
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 Develop and maintain on-going promotion of company and its capabilities to assigned market segments, resulting in expected level of awareness and interaction
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
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 Bachelor's degree preferred
 </li>
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 Proven success in sales, marketing, business development or customer service in a call center environment
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 1-3 years of software sales experience preferred
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 "Hunter" mentality, balancing prospect research tactics with high volume communications to find, cultivate and close new business
 </li>
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 Strategic mindset with ability to develop plans with key milestones and fluid alterations to achieve success
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 Ability to create and assess sales opportunities in prospective customer organizations via a consultative approach leading to trusted advisor status
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 Ability to understand and effectively communicate all product and service offerings to customers and prospects, utilizing a servant-based methodology and attitude
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 Focused attention to detail through probing questions and active listening skills
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 Highly motivated, results-oriented, and high-integrity professional with quantifiable success in previous endeavors
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 Exceptional telephone and interpersonal communication skills, reflected by captivating storytelling and personal engagement
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 Thrives in a team environment and is a self-starter who takes initiative. Yearns to be both a mentor and student contributing to the collective success of their team
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 Must be able to work well under pressure, manage competing priorities, and meet deadlines
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 Demonstrated track record of success in achieving and exceeding assigned goals
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 Strong sense of accountability relative to goal attainment and supporting best practices/actions
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 Outgoing, high-energy personality who enjoys new "adventures" and helping others to solve problems
 </li>
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 Proficiency using CRM automation tools such as Salesforce a plus
 </li>
 <li>
 Comfortable with demonstrating software products, stressing impact of features with relative value propositions
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
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 Competitive salary
 </li>
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 PTO and Sick leaves
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 In-Patient Health insurance
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 Provident fund and EOBI
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 The work/life set up you need to be successful
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 A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results
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 The chance to make a genuine impact on the company's growth
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 Plenty of challenging work and the opportunity to stretch yourself
 </li>
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 The opportunity to work with amazing talent in a fast-growing company that really values their team
 </li>
 </ul>
</div>

SMB Sales Executive

Explore 1410+ Customer success executive in Pakistan this April. Find roles across top companies and apply now to boost your career.

1410 customer success executive jobs In Pakistan

Customer Success Executive

Customer Success Executive

Customer Success Representative

Business Development Executive

Customer Retention Executive

Commercial Experience Executive

SMB Sales Executive