customer sales representative Jobs in Rawalpindi

customer sales representative

customer relationship associate Jobs in Rawalpindi

customer relationship associate

key account manager

sales account executive Jobs in Rawalpindi

sales account executive

after sales service manger Jobs in Rawalpindi

after sales service manger

customer success manager

Veclar Technologies

Customer Success Executive Company: Veclar Technologies (Pvt.) Ltd. Location: Islamabad (On-site) Shift: U.S. Night Shift (6:00 PM &ndash; 3:00 AM PKT) Working Days: Monday to Friday Pay Rate: PKR 16,000 per hour Monthly Salary: 150k-180k(Base pay is determined based on experience. Additional commission is paid in USD.) About Veclar Technologies Veclar Technologies (Pvt.) Ltd. is a fast-growing SaaS and CRM solutions provider, serving clients across the U.S. and Canada. We pride ourselves on a collaborative work culture, timely salaries, and performance-based growth. We are seeking a Customer Success Executive to help build lasting relationships with clients, manage onboarding, and support our sales operations. This role involves proactive communication, client engagement, and ensuring a seamless customer experience.Key Responsibilities Build and maintain strong relationships with U.S.-based clients. Conduct outreach and communicate with prospective clients via calls, emails, and CRM tools. Schedule meetings and ensure consistent follow-ups with decision-makers. Manage client accounts, handle inquiries, and support the onboarding process. Keep accurate records in the CRM system and track communication history. Collaborate with internal teams to improve customer satisfaction and retention.Required Experience &amp; Skills Bachelor&rsquo;s degree (graduates preferred). Minimum 1&ndash;3 years of experience in Customer Success, Business Development, or ClientCommunication. Excellent English communication skills (spoken and written). Strong interpersonal, negotiation, and time management skills Ability to manage multiple clients and prioritize effectively. Familiarity with CRM tools and B2B client communication.Preferred Skills Experience working with SaaS or CRM platforms. Prior exposure to international clients (U.S. or Canada). Strong email and call communication etiquette. Goal-oriented, self-driven, and comfortable working in a fast-paced environment.What We Offer Performance-based commissions (in USD). Growh opportunities in client success and SaaS sales. A positive, professional, and collaborative environment. Exposure to international clients and advanced CRM tools.To Apply Contact: (+92) 332 5755577 HR Department &ndash; Veclar Technologies (Pvt.) Ltd.Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

Customer Success Executive

WEBDOC Medical Complex Kahuta

Job Overview:Role: Key Account Manager at WEBDOCKey Responsibilities:<ul><li>Ensure customers have a positive experience with WEBDOC, leading to long-term engagement and increased usage of our services.</li><li>Develop and implement data-driven strategies to enhance customer satisfaction, focusing on areas like sales, or managing strategic partnership accounts etc.</li></ul>Impact of the Role:<ul><li>Strengthen our relationship with existing clients, reinforcing their choice to partner with WEBDOC.</li><li>Promote awareness and understanding of our products and services to drive adoption and usage.</li><li>Support strategic objectives and contribute to revenue retention and growth.</li></ul>Benefits:<ul><li>Opportunity for career growth within the company by enhancing client relationship skills, industry knowledge, and product knowledge.</li><li>Potential to advance within the Customer Success Team or shift towards a more product-focused role.</li><li>Development of skills that prepare you for future roles in relationship management, sales, or as a product specialist.</li></ul>Responsibilities:<ul><li>Work with Commerical Product, and Account teams to create and execute proactive client contact strategies.</li><li>Focus on continuous improvement to drive product adoption and usage growth.</li><li>Update and maintain detailed client profiles in Salesforce, including affiliations, locations, and business interests.</li><li>Educate clients on WEBDOC&rsquo;s capabilities to increase product usage.</li><li>Provide training on product functionalities, either on-site or virtually.</li><li>Continuously learn about our products and services, and how they can benefit our customers.</li><li>Understand client business trends and suggest solutions using our products.</li><li>Route client enhancement requests to the appropriate product teams.</li><li>Use internal sales tools to optimize client engagement.</li></ul>What We&rsquo;re Looking For:<ul><li>Positive, proactive attitude and ability to work well in teams.</li><li>Strong listening skills and ability to clearly articulate ideas and information.</li><li>Proven track record of maintaining strong relationships with senior clients, addressing their needs, and ensuring high satisfaction.</li><li>Goal-oriented with the ability to organize, multi-task, and prioritize in a fast-paced environment.</li><li>Experience in consultative sales or a client-facing role (such as inside sales, prospecting, sales support, customer support) and in handling challenging situations.</li></ul>Qualifications:<ul><li>Bachelor's/Master&rsquo;s degree or MBA.</li><li>Strong skills in MS Office (Word, Excel, PowerPoint).</li><li>1-3 years of work experience (preferred: 2 years in sales/account management).</li><li>Familiarity with CRM systems (like Salesforce) or research platforms is a plus.</li></ul>Job Location: WEBDOC Head Office, Bahria Town Phase 7, RawalpindiResidents of DHA/Bahria/surrounding areas will be preferred.Job Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute or relocate to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>Key Accounts: 2 years (Required)</li></ul>Work Location: In person

Key Account Manager

Value Engineering

<ul><li>Serve as the primary point of contact for assigned clients, ensuring timely and professional communication.</li></ul><ul><li>Understand client needs and business objectives to ensure product adoption and satisfaction.</li></ul><ul><li>Handle client queries, troubleshoot issues, and provide prompt resolutions to enhance the client experience.</li></ul><ul><li>Collaborate with internal departments (Engineering, Support, and Operations) to address client feedback and improve services.</li></ul><ul><li>Track key account metrics (e.g., client satisfaction scores, retention rates, product usage).</li></ul><ul><li>Prepare and present regular reports on client status, feedback, and improvement opportunities.</li></ul><ul><li>Participate in client on-boarding and training sessions to ensure smooth transitions and understanding of services.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.</li></ul><ul><li>Minimum 2 years of proven experience in Customer/client Success, Account Management, or similar client-facing role.</li></ul><ul><li>Excellent verbal and written communication skills in English.</li></ul><ul><li>Comfortable working in US Shift (5 PM to 2 AM) to accommodate international clients.</li></ul><ul><li>Proficiency in CRM systems (e.g., Salesforce, HubSpot) and customer success tools.</li></ul><ul><li>Preference will be given to female candidates.</li></ul>Job Type: Full-timeWork Location: In person

Client Relationship Coordinator

<ul><li>Serve as the primary point of contact for assigned clients, ensuring timely and professional communication.</li><li>Understand client needs and business objectives to ensure product adoption and satisfaction.</li><li>Handle client queries, troubleshoot issues, and provide prompt resolutions to enhance the client experience.</li><li>Collaborate with internal departments (Engineering, Support, and Operations) to address client feedback and improve services.</li><li>Track key account metrics (e.g., client satisfaction scores, retention rates, product usage).</li><li>Prepare and present regular reports on client status, feedback, and improvement opportunities.</li><li>Participate in client on-boarding and training sessions to ensure smooth transitions and understanding of services.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.</li></ul><ul><li>Proven experience in Customer/client Success, Account Management, or similar client-facing role.</li></ul><ul><li>Excellent verbal and written communication skills in English.</li></ul><ul><li>Comfortable working in Australia Shift (2 AM to 11 AM) and US Shift (5 PM to 2 AM) to accommodate international clients.</li></ul><ul><li>Proficiency in CRM systems (e.g., Salesforce, HubSpot) and customer success tools.</li></ul><ul><li>Preference will be given to female candidates.</li></ul>Benefits<ul><li>Annual Leaves</li></ul><ul><li>Performance Bonuses</li></ul><ul><li>In-house Gym Facilities</li></ul><ul><li>Internal Training's</li></ul><ul><li>Career Growth Plan</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you willing to work in the night shift?</li><li>Why do you think you are a good fit for this job?</li></ul>Work Location: In person

Client Success Associate

MaxRemind

Job Title: Customer Relationship Manager (CRM)Job Description:We are seeking a Customer Relationship Manager (CRM) with strong expertise in medical billing and exceptional communication skills, particularly a fluent American accent. The ideal candidate should have prior experience in Customer Service or Call Center operations, with the ability to handle US-based clients professionally and efficiently. The selected candidate will be responsible for managing client relationships, resolving queries, maintaining billing accuracy, and ensuring a high level of customer satisfaction while collaborating with internal teams.Key Responsibilities:<ul><li>Communicate and coordinate with US-based clients via calls and emails.</li><li>Manage customer inquiries, concern, and provide appropriate solutions.</li><li>Ensure accurate and timely medical billing processes.</li><li>Maintain and update records using Excel and other CRM tools.</li><li>Collaborate with internal billing, coding, and support teams for issue resolution.</li><li>Ensure client satisfaction through consistent follow-ups and proactive service.</li><li>Generate and analyze reports using MS Excel for tracking performance and client management.</li></ul>Requirements:<ul><li>2&ndash;3 years of experience in a similar role (Customer Service / Medical Billing / Call Center).</li><li>Strong command of the English language with an American accent.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in Microsoft Excel and CRM tools.</li><li>In-depth understanding of US Healthcare and Medical Billing processes.</li><li>Ability to manage multiple client accounts efficiently.</li><li>Willing to work in the night shift</li><li>Bachelor&rsquo;s degree (mandatory).</li></ul>Job Type: Full-Time (Night Shift)Timings: 6:00 PM &ndash; 3:00 AMLocation: Old Airport Road, Fazal Town phase 2, RawalpindiJob Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Relationship Manager

AKY Services Pvt. Ltd

Join Leads Expert BPO as Our Call Center Training ManagerPosition: Training Manager Salary: PKR 50,000 (Fixed) Location: Rawalpindi / Islamabad Shift: Night Shift (Monday &ndash; Friday)Why This Role?At Leads Expert BPO, we don&rsquo;t just make calls &mdash; we create conversations that convert. Behind every successful agent stands a trainer who ignites confidence, builds skill, and drives performance. That&rsquo;s where you come in.We&rsquo;re looking for a passionate and energetic Call Center Training Manager who can transform rookies into high-performing agents and sharpen the skills of experienced team members. If you have the drive, communication flair, and leadership to inspire a sales floor, this is your chance to make an impact.What You&rsquo;ll Do:<ul><li>Design and deliver engaging, results-oriented training sessions for new and existing agents.</li><li>Develop sales, communication, and compliance skills through interactive sessions.</li><li>Monitor agent performance post-training and provide targeted coaching.</li><li>Create training materials, roleplays, and activities that make learning fun and effective.</li><li>Collaborate with team leads and QA to identify and bridge skill gaps.</li><li>Keep training sessions lively, practical, and performance-focused.</li></ul>What We&rsquo;re Looking For:<ul><li>Proven experience as a Call Center Trainer (required).</li><li>Excellent English communication skills &mdash; both spoken and written.</li><li>Strong understanding of sales processes, customer service, and compliance.</li><li>Ability to motivate, mentor, and engage trainees effectively.</li><li>Creative mindset with a knack for making learning interactive and impactful.</li></ul>What You Get:<ul><li>Fixed Salary: PKR 50,000</li><li>A platform to shape the next generation of Leads Expert BPO agents.</li><li>Opportunities for professional growth in a supportive environment.</li><li>The chance to be the voice behind the voices that drive success.</li></ul>How to ApplyIf training is your passion and turning potential into performance excites you, we&rsquo;d love to meet you! Contact HR: 0333-9739861At Leads Expert BPO, you don&rsquo;t just train teams &mdash; you build winners. Join us and make your mark today.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Call Center : 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Training Manager - Night Shift

eQuraneKareem

We are hiring Female Customer Service Representative (CSR). We specialize in providing digital solutions that help businesses grow and succeed globally. Our services include digital marketing, SEO, Social Media Management, Web Development, and more.We are currently expanding our team and seeking a proactive and ambitious Female CSR to drive outbound calls and generate quality leads.Key Responsibilities:<ul><li>Make outbound calls to prospective clients across different industries to introduce Web Digital Sphere&rsquo;s services.</li><li>Convert leads into qualified prospects through effective communication and follow-ups.</li><li>Build strong relationships with potential clients by understanding their needs and offering suitable digital solutions.</li><li>Maintain and update the CRM/database with accurate client information and call records.</li><li>Schedule meetings or demos for the Business Development Manager with interested clients.</li><li>Collaborate with the marketing and sales teams to align outreach strategies.</li><li>Achieve daily, weekly, and monthly targets for lead generation and conversions.</li><li>Prepare and present regular reports on calls, leads, and achieved targets to management.</li><li>Uphold the company&rsquo;s reputation by ensuring professionalism in every client interaction.</li></ul>Key Qualifications:<ul><li>Minimum of 1 year of experience in customer service, telesales, or outbound calling (preferably in digital services).</li><li>Strong sales acumen with the ability to persuade and convert leads into opportunities.</li><li>Excellent communication and interpersonal skills in English (knowledge of additional languages is a plus).</li><li>High attention to detail, organizational skills, and ability to maintain accurate records.</li><li>Ability to work under pressure and meet set targets.</li><li>Must be available for morning shifts.</li></ul>What We Offer:<ul><li>Competitive base salary.</li><li>Professional growth opportunities and continuous learning.</li><li>Supportive and collaborative work environment.</li><li>Direct involvement in international business projects and client interactions.</li><li>A chance to contribute to the success of startups, SMEs, and multinational clients.</li></ul>Job Type: Full-timeWork Location: In person

CSR Female (Morning)

Explore 197+ Customer success manager in Rawalpindi this October. Find roles across top companies and apply now to boost your career.