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client solutions specialist

customer success representative

B2Metric

<div>
 
 B2Metric is an AI/ML-powered predictive analytics platform that helps businesses optimize customer journeys, reduce churn, and personalize user experiences at scale. We empower marketing and growth teams to turn data into actionable insights through automation, segmentation, and behavioral analytics.
 
 
 Our clients include leading brands across E-Commerce, Finance, Telecommunications, Retail, and Automotive sectors.
 
 
 At B2Metric, we believe customer success is not just about support &mdash; it&rsquo;s about partnership, insight, and continuous growth. As a
 
 Customer Success Manager
 
 , you will play a key role in ensuring our clients gain maximum value from our platform while driving retention, expansion, and satisfaction.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Lead the customer onboarding process, ensuring a smooth and effective adoption of the B2Metric platform.
 </li>
 <li>
 Develop and manage customer success plans and key performance indicators (KPIs) to track engagement, adoption, and value realization.
 </li>
 <li>
 Act as the primary contact for assigned accounts &mdash; building strong relationships with key stakeholders and decision-makers.
 </li>
 <li>
 Monitor account health and identify churn risks early; create proactive strategies to mitigate them.
 </li>
 <li>
 Analyze customer data and platform usage to provide actionable insights, drive product adoption, and identify upsell/cross-sell opportunities.
 </li>
 <li>
 Partner with product, data science, and marketing teams to represent the voice of the customer and provide feedback for continuous improvement.
 </li>
 <li>
 Create and deliver regular business reviews, usage reports, and success metrics to demonstrate ROI.
 </li>
 <li>
 Collaborate with sales on renewals, expansion opportunities, and case studies.
 </li>
 </ul>
 <li>
 
 </li>
 
 
 Requirements
 
 
 <ul>
 <li>
 4-5 years of experience in Customer Success, Account Management, or a related role within a SaaS, analytics, or data-driven environment.
 </li>
 <li>
 Proven success managing enterprise or mid-market accounts, improving customer retention, and increasing product adoption.
 </li>
 <li>
 Strong analytical mindset &mdash; comfortable working with data dashboards, segmentation tools, and performance metrics.
 </li>
 <li>
 Experience with AI, ML, or data analytics platforms is a plus.
 </li>
 <li>
 Excellent communication and relationship management skills &mdash; able to engage both technical and non-technical audiences.
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Proactive, problem-solving attitude with a passion for delivering measurable customer outcomes.
 </li>
 </ul>
 
 
 
</div>

Customer Success Manager

Apollo

<div>
 
 Apollo is a
 
 Apollo is an AI-powered ClimateTech SaaS company building the next-generation Sustainability Intelligence Platform. We are
 
 helping enterprises track and reduce their energy usage and carbon footprint. We work with leading companies to drive operational efficiency and sustainability using AI-powered solutions.
 
 
 
 
 
 We are growing fast and preparing for our Series A. We are now looking for a
 
 Customer Success Executive
 
 to manage enterprise clients and ensure long-term value realization from Apollo&rsquo;s platform.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 
 <ul>
 <li>
 Lead the onboarding and successful implementation of Apollo&rsquo;s platform for enterprise clients
 </li>
 <li>
 Build long-term relationships with energy teams and C-level decision makers
 </li>
 <li>
 Understand customer goals and align Apollo&rsquo;s features to support measurable outcomes
 </li>
 <li>
 Take commercial ownership: support renewals, upsells, and account expansion
 </li>
 <li>
 Translate technical insights (e.g., carbon tracking, energy savings, compliance) into business impact
 </li>
 <li>
 Track key success metrics and lead Quarterly Business Reviews (QBRs)
 </li>
 <li>
 Collaborate with Product and Engineering to feed customer feedback into our roadmap
 </li>
 <li>
 Contribute to internal documentation and customer-facing case studies
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 <ul>
 <li>
 5+ years of experience in Customer Success, Account Management, or Consulting
 </li>
 <li>
 Experience with SaaS platforms or EnergyTech solutions is a strong plus
 </li>
 <li>
 Educational background in Energy, Electrical, Industrial Engineering or similar
 </li>
 <li>
 Strong commercial and relationship management skills
 </li>
 <li>
 Ability to work with both technical teams and business stakeholders
 </li>
 <li>
 Native-level Turkish and professional English fluency
 </li>
 <li>
 Self-starter mindset with strong ownership and initiative
 </li>
 </ul>
 
 
 
 
 
 Why Join Apollo?
 
 
 
 
 
 <ul>
 <li>
 Make a real impact on corporate sustainability and carbon reduction
 </li>
 <li>
 Join a high-growth ClimateTech company at an exciting inflection point
 </li>
 <li>
 Work with a collaborative and technically strong team
 </li>
 <li>
 Contribute to shaping the future of enterprise energy transformation
 </li>
 </ul>
</div>

Customer Success Executive

Segmentify

<div>
 
 
 Segmentify
 
 
 is an Customer Engagement Platform helping online businesses&nbsp; to optimise their conversion rates by enabling them to deliver a
 
 
 unique shopping experience
 
 
 for each visitor. Segmentify tracks each individual visitor&rsquo;s behaviour in real-time and offers smart product recommendations by utilising in-house developed AI technology.
 
 
 
 
 We have a
 
 
 dynamic and passionate
 
 
 compact team dedicated to creating a SaaS solution to boost eCommerce revenue. We are selected as one of the
 
 25 Machine Learning Startups to Watch
 
 by Forbes magazine. We are one of the fastest growing start-ups in AI based e-commerce solutions with multiple investment rounds and have offices in 5 countries.&nbsp;
 
 
 
 
 We build Segmentify using new and powerful web stack (Java, Spring Boot, Cassandra, MongoDB, Apache Ignite, Kafka, React.js, Webpack, Redux and JavaScript ES6) and always watch for new trends and technologies.
 
 
 
 
 
 
 
 Responsibilities&nbsp;
 
 
 
 
 
 <ul>
 <li>
 
 Serve as the main point of contact for a portfolio of mid-to-enterprise level customers
 
 </li>
 <li>
 
 Prepare and lead regular business reviews and performance presentations
 
 </li>
 <li>
 
 Own the customer relationship from onboarding through renewal
 
 </li>
 <li>
 
 Provide training, best practices, and hands-on support to maximize product usage
 
 </li>
 <li>
 
 Build and maintain lasting relationships with clients by understanding their needs and anticipating them in advance
 
 </li>
 <li>
 
 Understand clients' goals, business challenges, and how our solutions fit into their strategy
 
 </li>
 <li>
 
 Collaborate with sales for upsell and renewal opportunities
 
 </li>
 <li>
 
 Follow up regularly with clients to ensure needs are being met and identify opportunities
 
 </li>
 <li>
 
 Monitor customer health and proactively address risks or dissatisfaction
 
 </li>
 <li>
 
 Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs
 
 </li>
 </ul>
 
 
 
 
 
 Requirements&nbsp;
 
 
 
 
 
 <ul>
 <li>
 
 Bachelor's degree in business, marketing, or a related field
 
 </li>
 <li>
 
 2&ndash;5 years of experience in Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing &amp; Ecommerce&nbsp;
 
 </li>
 <li>
 
 Strong communication and interpersonal skills
 
 </li>
 <li>
 
 Proven track record of driving revenue growth through upselling and cross-selling
 
 </li>
 <li>
 
 Strong problem-solving skills and the ability to think creatively
 
 </li>
 <li>
 
 Experience with CRM software and other sales and marketing tools like Zoho CRM, Hubspot, Zendesk
 
 </li>
 <li>
 
 Fluent in English
 
 </li>
 </ul>
</div>

Medianova

<div>
 
 
 Customer Success Engineer
 
 
 
 
 
 
 We're seeking customer-obsessed senior engineers to drive service adoption and reliability across our CDN &amp; Security platform. You'll proactively prevent incidents, accelerate response/RCA, and automate runbooks &amp; alerts (IaC/CI-CD mindset) to protect SLA/SLOs and outcomes.
 
 
 
 
 
 
 About Medianova
 
 
 
 Medianova powers global experiences with high-performance CDN, Security (WAF/DDoS), Streaming, and cloud solutions across 22+ countries. With a dense edge footprint in EMEA and globally, we deliver low latency, high availability, and enterprise-grade security for leading brands&mdash;supported by 24/7 Network Operations Center, ISO 27001 practices, and GDPR-ready operations.
 
 
 
 
 
 
 Why this role matters
 
 
 
 You'll sit at the intersection of customers and platform reliability&mdash;proactively preventing issues, accelerating incident response, and driving automation that improves availability, performance, and customer outcomes. (No people management; this is hands-on technical ownership.)
 
 
 
 
 
 
 What you'll do
 
 
 
 
 
 Proactive operations:
 
 
 Monitor CDN/Security stacks end-to-end; detect anomalies early and act to protect SLAs/SLOs.
 
 
 
 
 First technical touch
 
 :
 
 Own the initial technical response for enterprise customers; triage, communicate, and resolve.
 
 
 
 
 Incident &amp; RCA:
 
 
 Diagnose CPU/Mem/IO/bandwidth/latency/5xx trends; run root-cause analyses and propose durable fixes.
 
 
 
 
 Onboarding &amp; configuration:
 
 
 Assist with DNS, caching rules, TLS/SSL, WAF policies, origin settings, and performance tuning.
 
 
 
 
 Automation &amp; runbooks:
 
 
 Create scripts (Bash/Python), alert rules, dashboards, and self-service runbooks to reduce toil/MTTR.
 
 
 
 
 Health &amp; reporting:
 
 
 Track health metrics, produce clear status updates/post-mortems, and support QBR/EBR inputs.
 
 
 
 
 Cross-team delivery:
 
 
 Collaborate with Data, Infra, Datacenter, Product/Security to land safe and measurable improvements.
 
 
 
 
 
 
 Must-haves
 
 
 
 Bachelor's in CS or related. 2+ years with Linux in production.
 
 
 Networking basics: TCP/IP, DNS, TLS/SSL. Monitoring/alerting (e.g., PRTG, Grafana, Prometheus, Zabbix).
 
 
 Comfortable with logs and incident tooling (ELK/Kibana/Fluentd).
 
 
 Scripting: Bash and at least one of Python/Go to automate routine tasks.
 
 
 Strong communication in Turkish &amp; English (spoken/written).
 
 
 Willingness for shift work in a 24/7 environment.
 
 
 
 
 
 
 Nice-to-haves
 
 
 
 Familiarity with CDN architecture,caching layers, global delivery.
 
 
 WAF/DDoS exposure; Nginx basics; API usage (REST).
 
 
 Container/runtime familiarity (Docker) and cloud/object storage.
 
 
 SRE concepts (SLOs, error budgets), ITIL incident/change.
 
 
 Basic SQL for ad-hoc analysis; Git for change tracking.
 
 
 
 
 
 
 Soft skills we value
 
 
 
 Customer empathy + clarity: translate complex issues into clear actions/outcomes.
 
 
 Ownership &amp; bias to action: reduce noise, automate the fix, measure impact.
 
 
 Structured thinking: prioritize, document, and close the loop.
 
 
 Calm under pressure: steady comms during incidents.
 
</div>

Customer Success Engineer

INFUSE

<div><div>OUR HIRING PROCESS:
<ul>
<li>We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals&mdash;every person is unique. We promise to give your candidacy a fair and detailed assessment.</li>
<li>We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.</li>
<li>At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.</li>
<li>From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. 
 
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy</li></ul></div> 
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.

<h3 class="jobSectionHeader">Key Responsibilities:</h3>
<ul><li>Build and maintain strong, long-lasting client relationships</li>
<li>Ensure the timely and successful delivery of our solutions according to client needs and objectives</li>
<li>Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders</li>
<li>Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment</li>
<li>Assist with challenging client requests or issue escalations as needed</li>
<li>Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.</li>
</ul><h3 class="jobSectionHeader">Responsibilities</h3>
<ul><li>Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales</li>
<li>Strong communication and interpersonal skills</li>
<li>Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.</li>
<li>Empathetic understanding of client needs and the ability to address them effectively</li>
<li>Ability to address challenges and proactively offer solutions.</li>
</ul>
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! 
 
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.</div>

Client Success Representative (Remote, Contract)

Noatum Logistics

<div>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Minimum bachelor&rsquo;s degree
 </li>
 <li>
 Experience in Airfreight Forwarding
 </li>
 <li>
 Minimum 4 years of extensive track record of professional experience and success as field sales representative in the forwarding / logistics sector.
 </li>
 <li>
 A reliable, trustworthy and serious conduct.
 </li>
 <li>
 Excellent negotiating and closure skills
 </li>
 <li>
 A good knowledge of spoken and written English and native Turkish.
 </li>
 <li>
 A class B driver's license and able to drive actively
 </li>
 <li>
 Having a customer portfolio is an advantage
 </li>
 </ul>
 
 
 
 
 Job Descriptions:
 
 
 <ul>
 <li>
 Reporting to the Airfreight Director
 </li>
 <li>
 Responsible for sales and profit responsibility through managing and developing own portfolio of clients
 </li>
 <li>
 Identifying new opportunities for exports/imports so to contribute to the account strategies including an action plan
 </li>
 <li>
 Secure profitable business through hot sales, follow-up on visits and planning of next steps for the development of direct clientelle
 </li>
 <li>
 Close follow up of the market insight and competitors
 </li>
 <li>
 Implementation/reporting of sales activities and strong collaboration with the airfreight pricing teams
 </li>
 </ul>
 
 
</div>

Airfreight Sales Executive

Randstad Türkiye

<div>
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for formulating strategies for major WDM projects in the representative office/customer group: Understand the customer's network requirements, identify the customer's network gaps, plan the operational objectives and strategies for WDM projects in the Turkish market, and ensure the achievement of major project goals.
 </li>
 <li>
 Responsible for setting and achieving market and order targets for WDM products in the representative office/customer group.
 </li>
 <li>
 Responsible for marketing activities for WDM products in the representative office/customer group, and building/improving the brand and product competitiveness of Huawei WDM.
 </li>
 <li>
 Responsible for technical support and promotion of WDM products in the representative office/customer group.
 </li>
 <li>
 Responsible for the operation of WDM projects, strategy implementation, technical exchanges, configuration and quotation, and commercial negotiations.
 </li>
 </ul>
 
 
 
 
 
 
 Requirements for experienced hires:
 
 
 
 
 
 
 <ul>
 <li>
 Possess deep technical expertise in WDM, with preference given to those familiar with products from Nokia, Ciena, Infinera, ADVA, etc.
 </li>
 <li>
 Have 3-5 years of experience in WDM, with experience in WDM network maintenance, WDM network planning, or WDM product market expansion.
 </li>
 </ul>
</div>

WDM Product Manager

Explore 687+ Customer success representative in Istanbul this November. Find roles across top companies and apply now to boost your career.

687 customer success representative jobs IN Istanbul

Customer Success Manager

Customer Success Executive

Customer Success Manager

Customer Success Engineer

Client Success Representative (Remote, Contract)

Airfreight Sales Executive

WDM Product Manager