customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

customer support

customer support representative Jobs in Lahore

customer support representative

customer success retention manager closer

ORBIN

Job Title: Customer Success &amp; Retention Manager (US Campaign)Job Description:We are seeking a dynamic and results-driven professional to join our team as a Customer Success &amp; Retention Manager (US Campaign). The ideal candidate will be responsible for managing client relationships, driving sales opportunities, and ensuring customer satisfaction across US campaigns. The role requires strong communication, sales acumen, and a solid understanding of SEO, Digital Marketing, and Web Development services.Key Responsibilities:<ul><li>Act as the primary point of contact for clients, ensuring timely support and query resolution.</li><li>Build and maintain strong, long-term client relationships to drive retention and satisfaction.</li><li>Identify new business opportunities, generate leads, and convert prospects into clients.</li><li>Collaborate with the sales and marketing team to drive growth across SEO, Digital Marketing, and Web Development projects.</li><li>Conduct client onboarding, manage expectations, and ensure successful delivery of services.</li><li>Develop account strategies to achieve client goals and align with company objectives.</li><li>Provide regular performance reports, feedback, and upsell opportunities to clients.</li><li>Support the team in achieving monthly and quarterly sales targets for US-based campaigns.</li></ul>Requirements:<ul><li>2+ years of experience in Customer Support, Customer Success, Business.Development, or Sales Development (US campaign preferred).</li><li>Strong understanding of SEO, Digital Marketing, and Web Development services.</li></ul>Skills:<ul><li>Excellent communication, negotiation, and relationship management skills.</li><li>Ability to handle client queries with professionalism and deliver high-quality service.</li><li>Proven track record of meeting sales targets and ensuring client satisfaction.</li><li>Self-motivated, proactive, and results-oriented with a problem-solving mindset.</li></ul>Education:<ul><li>intermediate or bachelors.</li><li>excellent English communication skills</li></ul>benefits:Salary + 6% CommissionTimings:<ul><li>07:00pm - 04:00am (Monday - Friday).</li></ul>Location: Al-Hafeez Shopping Mall, Gulberg, Lahore.Job Type: Full-timeExperience:<ul><li>customer service and retention manager: 2 years (Required)</li></ul>Work Location: In person

Customer Success & Retention Manager(Closer)

Programmers Force

About UsProgrammers Force is a leading SaaS Fintech product-based company with global clients. Our flagship products, Shufti Pro (identity verification &amp; KYC solution) and AML Watcher (AML compliance solution), are used worldwide by top enterprises. We are looking for a high-performing Sales Closer who can take ownership of closing deals, managing client negotiations, and driving revenue growth.Responsibilities<ul><li>Take over qualified leads from the sales development team and convert them into successful deals.</li><li>Conduct discovery calls, product demos, and negotiation meetings with prospective clients.</li><li>Build strong relationships with decision-makers and key stakeholders to drive deal closure.</li><li>Understand customer pain points and align Programmers Force&rsquo;s SaaS solutions to their business needs.</li><li>Prepare proposals, pricing models, and contractual documents for clients.</li><li>Collaborate with pre-sales, technical, and product teams to ensure smooth deal handover.</li><li>Meet and exceed monthly and quarterly revenue targets.</li><li>Keep CRM updated with accurate deal status, pipeline tracking, and client communication.</li></ul>Requirements<ul><li>Proven track record as a Sales Closer / Account Executive / Business Development Manager (preferably in SaaS, RegTech, or FinTech).</li><li>Strong negotiation, communication, and presentation skills.</li><li>Experience handling mid to enterprise-level clients.</li><li>Ability to understand technical SaaS products and explain them in business terms.</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Business Development Executive – Fintech Sales

Sales Closer

International Sales Executive – SaaS / RegTech

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 As a Mid-Market Account Manager, you will leverage your experience to manage a select group of large US-based customers within a specialized book of business. Building on success in SMB or Commercial roles, this position requires an advanced skill set in selling software solutions and navigating more complex organizational structures. Familiarity with relevant industries for Motive is strongly preferred.
 
 
 A successful Mid-Market Account Manager is dedicated to continuous learning, has robust interpersonal skills, and can strategically guide customers toward solutions that best address their operational, safety, and financial goals. You&rsquo;ll thrive in a fast-paced, quota-driven environment and benefit from a close collaboration with cross-functional teams.
 
 
 
 What You'll Do
 
 
 
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 <li>
 Build lasting executive relationships with larger US-based clients to drive growth and expansion within a more focused book of business.
 </li>
 <li>
 Conduct in-depth discovery to align Motive&rsquo;s offerings to customers&rsquo; operational and strategic challenges.
 </li>
 <li>
 Present comprehensive product demos and proposals for customers with complex needs and decision-making processes.
 </li>
 <li>
 Collaborate with customer success, support, product specialists, sales engineers, and data analysts to tailor solutions and improve customer satisfaction and retention.
 </li>
 <li>
 Own the contract renewal process and implement advanced retention strategies, leveraging insights and data to minimize churn and maximize revenue growth.
 </li>
 <li>
 Troubleshoot issues promptly, identifying the best course of action in line with both customer success and Motive&rsquo;s business objectives.
 </li>
 <li>
 Drive strategic account planning to achieve and exceed higher-value revenue targets.
 </li>
 <li>
 Continuously refine your understanding of the Motive platform, industry trends, and best practices to offer proactive, consultative insights.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.
 </li>
 <li>
 6+ years of relevant work experience, particularly in managing larger US-based accounts with a smaller book of business (around 50 or fewer high-value customers).
 </li>
 <li>
 Proven software sales experience and ideally relevant industry experience in Motive&rsquo;s verticals (e.g., transportation, logistics, construction).
 </li>
 <li>
 Demonstrated skill in complex deal management, from discovery and demonstration to negotiation and closing.
 </li>
 <li>
 In-depth experience driving contract renewals and revenue retention within mid-market or enterprise customer segments.
 </li>
 <li>
 Leadership or influencing capability to effectively manage internal and external stakeholders, including executive-level customer contacts.
 </li>
 <li>
 Exceptional communication, presentation, and negotiation skills, with an emphasis on consultative sales approaches.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Mid-Market Account Manager, Expansion

Mugshei

Position: Client Retention Officer Company: Mugshei Pvt Ltd Location: Garden Town Lahore Job Type: Full-Time - Night Shift Department: Customer Success / Client ServicesAbout the RoleWe are seeking a proactive and client-focused Client Retention Officer to join our team. The ideal candidate will be responsible for building strong relationships with existing clients, ensuring their satisfaction, and developing strategies to enhance client loyalty. This role is critical in reducing churn, maximizing client lifetime value, and supporting long-term business growth.Key Responsibilities<ul><li>Develop and implement strategies to improve client retention and reduce churn.</li><li>Build and maintain strong, long-term relationships with existing clients.</li><li>Act as the main point of contact for client inquiries, feedback, and concerns.</li><li>Monitor client accounts to identify risks of disengagement and proactively address them.</li><li>Collaborate with sales, marketing, and customer support teams to enhance client experience.</li><li>Conduct regular follow-ups, check-ins, and performance reviews with clients.</li><li>Identify upselling and cross-selling opportunities to maximize revenue from existing clients.</li><li>Maintain accurate client records and prepare retention reports for management.</li><li>Resolve client issues efficiently and ensure a positive client journey.</li><li>Stay updated with industry trends and competitor strategies to enhance client satisfaction.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in client relations, account management, or customer success (1&ndash;3 years preferred).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to analyze data and prepare client retention reports.</li><li>Problem-solving attitude with a client-centric approach.</li><li>Proficiency in CRM software and MS Office tools.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Professional growth and training opportunities.</li><li>A collaborative and supportive work environment.</li><li>Opportunities to make a meaningful impact on client relationships and company success.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Client Retention Officer - Night Shift

HR Force International

<ul>
<li>Take over qualified leads from the sales development team and convert them into successful deals.</li>
<li>Conduct discovery calls, product demos, and negotiation meetings with prospective clients.</li>
<li>Build strong relationships with decision-makers and key stakeholders to drive deal closure.</li>
<li>Understand customer pain points and align Programmers Force’s SaaS solutions to their business needs.</li>
<li>Prepare proposals, pricing models, and contractual documents for clients.</li>
<li>Collaborate with pre-sales, technical, and product teams to ensure smooth deal handover.</li>
<li>Meet and exceed monthly and quarterly revenue targets.</li>
<li>Keep CRM updated with accurate deal status, pipeline tracking, and client communication.</li>
</ul>
:
 
Requirements: 
<ul>
<li>Proven track record as a Sales Closer / Account Executive / Business Development Manager (preferably in SaaS, RegTech, or FinTech).</li>
<li>Strong negotiation, communication, and presentation skills.</li>
<li>Experience handling mid to enterprise-level clients.</li>
<li>Ability to understand technical SaaS products and explain them in business terms.</li>
</ul>

Explore 1256+ Customer success retention manager closer in Lahore this September. Find roles across top companies and apply now to boost your career.

1256 customer success retention manager closer jobs IN Lahore

Customer Success & Retention Manager(Closer)

Business Development Executive – Fintech Sales

Sales Closer

International Sales Executive – SaaS / RegTech

Mid-Market Account Manager, Expansion

Client Retention Officer - Night Shift

Sales Closer