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call center agent - females only

customer support agent

PulseMediaNL

<div>
 
 About PulseMediaNL
 
 
 
 PulseMediaNL is a fast-growing digital media and marketing company dedicated to helping businesses strengthen their online presence through innovative digital solutions, content creation, social media management, branding, and marketing strategies. We pride ourselves on delivering exceptional customer experiences and building lasting relationships with our clients.
 
 
 We are looking for a passionate, customer-focused, and proactive Customer Support Specialist to join our growing team. The ideal candidate will serve as the first point of contact for customers, ensuring every interaction reflects our commitment to professionalism, efficiency, and outstanding service.
 
 
 Position Summary
 
 
 As a Customer Support Specialist, you will be responsible for assisting customers with inquiries, resolving issues, providing product and service information, and ensuring a seamless customer experience across multiple communication channels. You will work closely with internal teams to ensure customer concerns are addressed promptly while identifying opportunities to improve customer satisfaction and retention.
 
 
 This role requires excellent communication skills, empathy, problem-solving abilities, and a strong commitment to delivering exceptional support.
 
 
 Key Responsibilities
 
 
 Customer Support
 
 
 <ul>
 <li>
 Serve as the primary point of contact for customer inquiries via email, live chat, phone, and social media.
 </li>
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 Respond promptly and professionally to customer questions regarding products, services, subscriptions, billing, and account management.
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 Resolve customer complaints efficiently while maintaining a positive customer experience.
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 Escalate complex issues to the appropriate departments when necessary.
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 Follow up with customers to ensure complete resolution of issues.
 
 
 </li>
 </ul>
 Customer Relationship Management
 
 
 <ul>
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 Build and maintain strong relationships with customers through personalized support.
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 Maintain detailed and accurate customer records using CRM software.
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 Track customer interactions and update support tickets accordingly.
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 Identify recurring customer concerns and recommend improvements.
 
 
 </li>
 </ul>
 Product Knowledge
 
 
 <ul>
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 Develop a comprehensive understanding of PulseMediaNL's products and services.
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 Educate customers on available features, best practices, and solutions.
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 Stay updated on new product releases, service updates, and company policies.
 
 
 </li>
 </ul>
 Technical Support
 
 
 <ul>
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 Assist customers with basic technical troubleshooting.
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 Guide users through account setup, onboarding, and platform navigation.
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 Coordinate with technical teams to resolve advanced issues.
 
 
 </li>
 </ul>
 Customer Experience Improvement
 
 
 <ul>
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 Collect customer feedback and communicate insights to management.
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 Identify opportunities to improve support processes.
 </li>
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 Contribute to knowledge base articles, FAQs, and customer help resources.
 </li>
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 Participate in customer satisfaction initiatives.
 
 
 </li>
 </ul>
 Administrative Duties
 
 
 <ul>
 <li>
 Document all customer communications accurately.
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 Meet response time and resolution time targets.
 </li>
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 Prepare reports on common customer issues and support trends.
 </li>
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 Maintain confidentiality of customer information.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent (Associate's or Bachelor's degree preferred).
 </li>
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 2+ years of experience in customer service, customer support, or client success.
 </li>
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 Excellent verbal and written communication skills.
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 Strong interpersonal and relationship-building abilities.
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 Ability to multitask and prioritize in a fast-paced environment.
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 Exceptional problem-solving and conflict resolution skills.
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 Strong attention to detail.
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 Ability to work independently and collaboratively.
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 Customer-first mindset with a positive attitude.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience supporting digital marketing, SaaS, or media services.
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 Familiarity with CRM platforms such as HubSpot, Salesforce, Zendesk, or Freshdesk.
 </li>
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 Experience with live chat software.
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 Knowledge of social media platforms and digital marketing terminology.
 </li>
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 Basic technical troubleshooting skills.
 </li>
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 Experience handling billing or subscription inquiries.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 CRM software
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 <li>
 Microsoft Office Suite
 </li>
 <li>
 Google Workspace
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 Live Chat Platforms
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 Ticketing Systems
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 Basic troubleshooting
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 Email management
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 Data entry
 
 
 </li>
 </ul>
 Soft Skills
 
 
 <ul>
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 Excellent communication
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 Active listening
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 Empathy
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 Patience
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 Critical thinking
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 Problem-solving
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 Time management
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 Organization
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 Adaptability
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 Team collaboration
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 Professionalism
 </li>
 <li>
 Attention to detail
 
 
 </li>
 </ul>
 Key Performance Indicators (KPIs)
 
 
 
 The Customer Support Specialist Will Be Evaluated Based On
 
 
 
 <ul>
 <li>
 Customer Satisfaction Score (CSAT)
 </li>
 <li>
 First Response Time
 </li>
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 Average Resolution Time
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 Customer Retention Rate
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 Ticket Resolution Rate
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 First Contact Resolution (FCR)
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 Quality Assurance Score
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 Customer Feedback Ratings
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 Response Accuracy
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 Productivity Metrics
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary
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 Performance-based bonuses
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 Professional development opportunities
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 Ongoing training and career advancement
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 Flexible work arrangements (where applicable)
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 Collaborative and supportive work environment
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 Paid time off and company holidays
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 Employee wellness initiatives
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 Opportunity to work with an innovative and growing digital media company
 
 
 </li>
 </ul>
 Why Join PulseMediaNL?
 
 
 At PulseMediaNL, we believe exceptional customer experiences drive business success. As a Customer Support Specialist, you'll play a vital role in helping our clients succeed while growing your own career in a dynamic, collaborative, and innovative environment. If you're passionate about helping people, solving problems, and delivering outstanding service, we'd love to hear from you.
 
 
 
 PulseMediaNL is an equal opportunity employer.
 
 We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and empowered to succeed.
</div>

Customer Support Specialist

G Real Estate Brokers

We are looking for a motivated and results-driven Sales Agent to join our team.Responsibilities:<ul><li>Promote and sell company products/services to potential clients.</li><li>Handle customer inquiries and provide excellent service.</li><li>Negotiate and close sales deals.</li><li>Build and maintain strong client relationships.</li><li>Achieve monthly sales targets.</li></ul>Requirements:<ul><li>Previous sales experience is an advantage.</li><li>Strong communication and negotiation skills.</li><li>Self-motivated and target-oriented.</li><li>Ability to work independently and as part of a team.</li></ul>What We Offer:<ul><li>Competitive commission structure.</li><li>Supportive team environment.</li><li>Opportunities for growth and career development.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED5,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Sales Agent

AMLAK ONE Real Estate L.L.C

Luxury Real Estate Agent &ndash; Abu DhabiWe are looking for a highly motivated and client-focused Luxury Real Estate Agent to join our growing team in Abu Dhabi.This role is ideal for a real estate professional who understands the luxury market, builds strong client relationships, and has the ambition to represent premium properties and high-net-worth clients.Requirements:<ul><li>Minimum 1 year of experience in luxury real estate or Abu Dhabi real estate market.</li><li>Strong knowledge of Abu Dhabi's premium residential areas and property market.</li><li>Proven ability to build relationships with clients and close deals.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Driving license and own car is required.</li><li>Professional appearance and a strong client-service mindset.</li></ul>What We Offer:<ul><li>Competitive commission structure.</li><li>Access to quality leads and marketing support.</li><li>Premium property portfolio.</li><li>Professional growth opportunities within a growing real estate company.</li><li>Supportive team environment and strong market presence.</li></ul>If you are passionate about luxury real estate and ready to take your career to the next level, we would like to hear from you.Apply now and become part of a team focused on excellence in Abu Dhabi's real estate market.Pay: AED855.81 - AED14,800.12 per monthWork Location: In person

Luxury real estate agent

Salayel Hospitality

<div>
 
 Role Overview
 
 
 
 The Receptionist is the first point of contact for guests and visitors at Property. The role is responsible for delivering a warm, professional welcome, handling front desk operations efficiently, and ensuring an excellent guest experience in line with the brand&rsquo;s service standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and welcome guests in a courteous and professional manner
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 Handle check-in and check-out procedures accurately and efficiently
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 Manage phone calls, emails, and guest inquiries professionally
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 Coordinate with housekeeping, maintenance, and operations teams to ensure guest satisfaction
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 Handle guest requests, concerns, and complaints promptly, escalating when required
 </li>
 <li>
 Maintain accurate guest records and reservation details in the PMS
 </li>
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 Process payments, invoices, and cash/card transactions securely
 </li>
 <li>
 Ensure the reception area is clean, organized, and presentable at all times
 </li>
 <li>
 Follow company policies, SOPs, and UAE hospitality regulations
 </li>
 <li>
 Support administrative tasks related to front office operations
 
 
 </li>
 </ul>
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience as a Receptionist or Front Desk Agent in hospitality (hotel / serviced apartments preferred)
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 Strong communication and interpersonal skills
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 Proficiency in English (Arabic or other languages is an advantage)
 </li>
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 Familiarity with hotel PMS systems is a plus
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 Presentable personality with a customer-service mindset
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 Ability to multitask and work under pressure
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 Willingness to work shifts, weekends, and holidays
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 Currently based in the UAE or available to relocate
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
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 Competitive salary package
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 Professional and supportive work environment
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 <li>
 Career growth opportunities within Salayel Hospitality
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 Exposure to a reputed hospitality brand in Abu Dhabi
 </li>
 </ul>
</div>

Receptionist

Metropolitan Capital Real Estate

Real Estate Sales Agent &ndash; Spanish SpeakerMetropolitan Capital Real Estate &ndash; Abu Dhabi, UAE Full‑Time | On‑Site | High Commission Earnings | Spanish‑Speaking Client PortfolioAbout Metropolitan Capital Real EstateMetropolitan Capital Real Estate is one of Abu Dhabi&rsquo;s fastest‑growing and most internationally connected real estate brokerages. With exclusive developer partnerships, premium listings, and a strong global presence, we offer multilingual agents a powerful platform to succeed in the UAE&rsquo;s thriving property market.We are seeking a polished, culturally aware, and client‑focused Real Estate Sales Agent &ndash; Spanish Speaker to support buyers and investors from Spain, Mexico, Colombia, Argentina, Chile, Peru, and global Spanish‑speaking communities.Key Responsibilities<ul><li>Assist Spanish‑speaking clients with property inquiries, viewings, and investment consultations</li><li>Deliver tailored presentations, virtual tours, and community briefings in Spanish and English</li><li>Promote ready and off‑plan properties from leading Abu Dhabi developers</li><li>Build and maintain a portfolio of international buyers, sellers, landlords, and investors</li><li>Provide advisory on pricing, ROI, rental yields, capital appreciation, and payment plans</li><li>Support clients with relocation guidance, lifestyle insights, and community recommendations</li><li>Negotiate offers and close transactions with professionalism and cultural sensitivity</li><li>Maintain CRM accuracy and follow company sales processes</li><li>Represent Metropolitan Capital Real Estate with strong market knowledge and global professionalism</li></ul>Requirements<ul><li>Fluency in Spanish and English</li><li>Experience in real estate sales, brokerage, or high‑value client‑facing roles</li><li>Strong communication, negotiation, and relationship‑building skills</li><li>Ability to build trust with international clients and high‑net‑worth individuals</li><li>Highly motivated, disciplined, and target‑driven</li><li>Professional appearance and strong business acumen</li><li>Valid UAE driving license and access to a car</li><li>Knowledge of the Abu Dhabi real estate market is an advantage</li></ul>What We Offer<ul><li>Attractive commission structure with exceptional earning potential</li><li>Access to exclusive developer inventories and premium listings</li><li>Full marketing, administrative, and CRM support</li><li>Professional training tailored to international real estate and investment advisory</li><li>A multicultural, supportive, and high‑performance work environment</li><li>Clear career growth opportunities within a leading real estate brand</li></ul>Why Join UsYour Spanish‑language skills and cultural insight will position you as a key advisor for one of Abu Dhabi&rsquo;s fastest‑growing international client segments. With premium inventory, strong developer partnerships, and full operational support, you&rsquo;ll have everything you need to build a successful and globally focused real estate career.How to ApplySubmit your CV through Indeed. Only shortlisted candidates will be contacted.Work Location: In person

Real Estate Sales Agent – Spanish Speaker

Real Estate Agent &ndash; Mandarin SpeakerMetropolitan Capital Real Estate &ndash; Abu Dhabi, UAE Full‑Time | On‑Site | High Commission Earnings | Chinese‑Speaking Client PortfolioAbout Metropolitan Capital Real EstateMetropolitan Capital Real Estate is one of Abu Dhabi&rsquo;s fastest‑growing and most internationally connected real estate brokerages. With exclusive developer partnerships, premium listings, and a strong global presence, we offer bilingual agents a powerful platform to succeed in the UAE&rsquo;s thriving property market.We are seeking a polished, culturally aware, and client‑focused Real Estate Agent &ndash; Mandarin Speaker to support buyers and investors from Mainland China, Hong Kong, Taiwan, Singapore, and global Mandarin‑speaking communities.Key Responsibilities<ul><li>Assist Mandarin‑speaking clients with property inquiries, viewings, and investment consultations</li><li>Deliver tailored presentations, virtual tours, and community briefings in Mandarin and English</li><li>Promote ready and off‑plan properties from leading Abu Dhabi developers</li><li>Build and maintain a portfolio of international buyers, sellers, landlords, and investors</li><li>Provide advisory on pricing, ROI, rental yields, payment plans, and market trends</li><li>Support clients with relocation guidance, lifestyle insights, and community recommendations</li><li>Negotiate offers and close transactions with professionalism and cultural sensitivity</li><li>Maintain CRM accuracy and follow company sales processes</li><li>Represent Metropolitan Capital Real Estate with strong market knowledge and global professionalism</li></ul>Requirements<ul><li>Fluency in Mandarin and English</li><li>Experience in real estate sales, brokerage, or high‑value client‑facing roles</li><li>Strong communication, negotiation, and relationship‑building skills</li><li>Ability to build trust with international clients and high‑net‑worth individuals</li><li>Highly motivated, disciplined, and target‑driven</li><li>Professional appearance and strong business acumen</li><li>Valid UAE driving license and access to a car</li><li>Knowledge of the Abu Dhabi real estate market is an advantage</li></ul>What We Offer<ul><li>Attractive commission structure with exceptional earning potential</li><li>Access to exclusive developer inventories and premium listings</li><li>Full marketing, administrative, and CRM support</li><li>Professional training tailored to international real estate and investment advisory</li><li>A multicultural, supportive, and high‑performance work environment</li><li>Clear career growth opportunities within a leading real estate brand</li></ul>Why Join UsYour Mandarin‑language skills and cultural insight will position you as a key advisor for one of Abu Dhabi&rsquo;s fastest‑growing international client segments. With premium inventory, strong developer partnerships, and full operational support, you&rsquo;ll have everything you need to build a successful and globally focused real estate career.How to ApplySubmit your CV through Indeed. Only shortlisted candidates will be contacted.Pay: Up to AED1.00 per monthWork Location: In person

Real Estate Agent – Mandarin Speaker

Real Estate Agent &ndash; Cantonese SpeakerMetropolitan Capital Real Estate &ndash; Abu Dhabi, UAE Full‑Time | On‑Site | High Commission Earnings | Cantonese‑Speaking Client PortfolioAbout Metropolitan Capital Real EstateMetropolitan Capital Real Estate is one of Abu Dhabi&rsquo;s most dynamic and fast‑growing real estate brokerages. With exclusive developer partnerships, premium listings, and a strong global presence, we offer bilingual agents a powerful platform to succeed in the UAE&rsquo;s thriving property market.We are seeking a polished, culturally aware, and client‑focused Real Estate Agent &ndash; Cantonese Speaker to support buyers and investors from Hong Kong, Macau, Mainland China&rsquo;s Cantonese‑speaking regions, and global Cantonese‑speaking communities.Key Responsibilities<ul><li>Assist Cantonese‑speaking clients with property inquiries, viewings, and investment consultations</li><li>Deliver tailored presentations, virtual tours, and community briefings in Cantonese and English</li><li>Promote ready and off‑plan properties from leading Abu Dhabi developers</li><li>Build and maintain a portfolio of international buyers, sellers, landlords, and investors</li><li>Provide advisory on pricing, ROI, rental yields, payment plans, and market trends</li><li>Support clients with relocation guidance, lifestyle insights, and community recommendations</li><li>Negotiate offers and close transactions with professionalism and cultural sensitivity</li><li>Maintain CRM accuracy and follow company sales processes</li><li>Represent Metropolitan Capital Real Estate with strong market knowledge and global professionalism</li></ul>Requirements<ul><li>Fluency in Cantonese and English</li><li>Experience in real estate sales, brokerage, or high‑value client‑facing roles</li><li>Strong communication, negotiation, and relationship‑building skills</li><li>Ability to build trust with international clients and high‑net‑worth individuals</li><li>Highly motivated, disciplined, and target‑driven</li><li>Professional appearance and strong business acumen</li><li>Valid UAE driving license and access to a car</li><li>Knowledge of the Abu Dhabi real estate market is an advantage</li></ul>What We Offer<ul><li>Attractive commission structure with exceptional earning potential</li><li>Access to exclusive developer inventories and premium listings</li><li>Full marketing, administrative, and CRM support</li><li>Professional training tailored to international real estate and investment advisory</li><li>A multicultural, supportive, and high‑performance work environment</li><li>Clear career growth opportunities within a leading real estate brand</li></ul>Why Join UsYour Cantonese‑language skills and cultural insight will position you as a key advisor for one of Abu Dhabi&rsquo;s fastest‑growing international client segments. With premium inventory, strong developer partnerships, and full operational support, you&rsquo;ll have everything you need to build a successful and globally focused real estate career.How to ApplySubmit your CV through Indeed. Only shortlisted candidates will be contacted.Pay: Up to AED1.00 per monthWork Location: In person

Real Estate Agent – Cantonese Speaker

Explore 266+ Customer support agent in Abu Dhabi this August. Find roles across top companies and apply now to boost your career.