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it support engineer

Marine Capabilities (MARCAP)

<div>Marine Capabilities (Marcap) LLC is seeking a skilled IT Support Engineer to join our dynamic team. The ideal candidate will be responsible for providing technical support and ensuring the seamless operation of IT systems and networks within the organization.
Responsibilities:<ul><li><ul>
<li>
Act as the first point of contact (Helpdesk) for users seeking technical assistance via phone or email.</li>
<li>Ensure optimal performance of computer systems and maximize user productivity.</li>
<li>Install and configure computer hardware, operating systems, and software applications.</li>
<li>Monitor and maintain IT infrastructure, including computer systems and networks.</li>
<li>Demonstrate proficiency in Microsoft Office 365 Suite (Outlook, Word, Excel, PowerPoint).</li>
<li>Assess technical issues and determine the most effective solutions based on available information.</li>
<li>Perform remote troubleshooting using diagnostic tools and techniques.</li>
<li>Escalate unresolved issues to higher-level support teams as necessary.</li>
<li>Provide timely and accurate updates on the status of IT support tickets.</li>
<li>Document incidents, resolutions, and system events in detailed logs.</li>
<li>Follow up on open tickets and ensure all updates are properly recorded.</li>
<li>Maintain scheduled backups and ensure secure storage of backup.</li>
</ul></li></ul>
If you are a proactive IT professional with a passion for solving technical challenges and supporting users, we encourage you to apply!
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field
Minimum of 3 years' experience in a similar IT support role within the UAE
Proven experience as an IT Support Engineer or similar role
Strong knowledge of computer systems, networks, and software applications
Experience with troubleshooting hardware and software issues
Familiarity with IT security best practices and standards
Excellent communication and customer service skills
Ability to work independently and manage multiple tasks effectively
Relevant technical certifications (e.g., CompTIA, Cisco) are a plus
Willingness to learn and adapt to new technologies</div>

IT Support Engineer

Convivo Technologies

Position : Field Support IT EngineerLocation : Abu Dhabi, UAEReports : Operation Manager &ndash; Abu DhabiJob descriptionWe are seeking a skilled and proactive IT Field Engineer to join our team. The ideal candidate will be responsible for providing on-site installations and technical support to our clients, commissioning systems, resolving technical issues, and ensuring smooth operation of IT infrastructure systems. This role requires frequent travel across various offices and construction sites in the UAE, working closely with project managers, engineers, contractors, and clients to meet their IT infrastructure needs. The IT Field Engineer will be expected to deliver timely, efficient and high-quality solutions, ensuring adherence to project timelines and quality standards.Key Responsibilities:<ul><li>Install, configure and provide on-site technical support for hardware, software, and network-related issues.</li><li>Set up and maintain computer systems, printers, peripherals, and other IT equipment.</li><li>Diagnose and resolve technical incidents, escalate complex issues to relevant teams or vendors when necessary.</li><li>Respond promptly to project and service requests, ensuring high level of customer satisfaction.</li><li>Track and document all support activities, including resolutions, in the ticketing system.</li><li>Collaborate with internal teams to identify recurring issues and recommend solutions for system performance improvements.</li><li>Perform hardware and software upgrades while ensuring minimal disruption to client operations.</li><li>Provide training and guidance to end-users on the use of IT systems and applications.</li><li>Stay updated on the latest technologies, trends, and best practices in IT support to continuously enhance skills.</li><li>Ensure adhere to company policies, procedures, and security standards to maintain a secure and efficient IT environment.</li></ul>Requirement:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field (preferred).</li><li>Minimum of 3 years of proven experience as an IT Support Engineer or similar role, with a focus on field support in UAE.</li><li>Relevant certifications (e.g. Microsoft, Cisco, CompTIA etc.) are desirable.</li><li>Knowledge of CCTV, Access Control or other ELV systems is a plus.</li><li>Hands-on experience troubleshooting hardware components such as desktops, laptops, printers, and mobile devices.</li><li>Familiarity with ITIL best practices for incident, problem, and change management.</li><li>Customer-focused attitude with a passion for delivering high-quality support services.</li><li>Ability to work independently and as part of a team, with a strong sense of accountability and ownership.</li><li>A valid driver's license and willingness to travel to client sites across the UAE as required.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are you available for immediate join ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>UAE: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li><li>Cisco or Microsoft Certification (Preferred)</li></ul>

Field Support IT Engineer

Wio Bank

<div>
 
 About Wio Bank
 
 
 
 Wio Bank is a next-generation digital bank based in the UAE, committed to redefining banking through innovation and customer-centric solutions. By leveraging cutting-edge technology and a modern approach to financial services, we simplify money management and empower individuals and businesses with smarter, more seamless digital banking experiences.
 
 
 Role Overview
 
 
 We are looking for a motivated and detail-oriented IT Operations Support Engineer (UAE National) to join our growing Technology team. This role plays a critical part in supporting day-to-day IT operations, ensuring the stability, security, and efficiency of all IT systems and services across our Abu Dhabi and Dubai offices. The ideal candidate is a technically skilled problem solver who thrives in a dynamic, fast-paced digital banking environment.
 
 
 Key Responsibilities
 
 
 IT Support &amp; Operations
 
 
 <ul>
 <li>
 Provide first and second-level IT support to employees across Abu Dhabi and Dubai offices.
 </li>
 <li>
 Troubleshoot hardware, software, and network issues, escalating to senior engineers or vendors when required.
 </li>
 <li>
 Monitor IT systems, applications, and services to ensure optimal performance and availability.
 </li>
 <li>
 Handle user access management, including onboarding and offboarding procedures
 
 
 </li>
 </ul>
 Infrastructure &amp; Systems Management
 
 
 <ul>
 <li>
 Support daily operations of the bank&rsquo;s IT infrastructure, including servers, networks, cloud platforms (Azure/AWS), and endpoint devices.
 </li>
 <li>
 Perform regular system health checks, software updates, and patch management.
 </li>
 <li>
 Assist in IT asset lifecycle management: procurement, inventory tracking, and retirement of devices.
 
 
 </li>
 </ul>
 Security &amp; Compliance
 
 
 <ul>
 <li>
 Ensure adherence to internal IT security policies and regulatory frameworks.
 </li>
 <li>
 Participate in incident response efforts and assist in implementing corrective and preventive measures.
 </li>
 <li>
 Support compliance with Central Bank of UAE regulations and other relevant standards.
 
 
 </li>
 </ul>
 Collaboration &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Work collaboratively with cross-functional teams, third-party vendors, and service providers to resolve technical issues.
 </li>
 <li>
 Maintain accurate documentation of incidents, solutions, and standard procedures.
 </li>
 <li>
 Contribute to IT projects, including infrastructure upgrades, automation initiatives, and new technology implementations.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Nationality: UAE National with a valid Family Book (mandatory)
 </li>
 <li>
 Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related discipline
 </li>
 <li>
 Experience:
 </li>
 <ul>
 <li>
 2&ndash;4 years in IT operations, IT support, or a similar technical support role
 </li>
 <li>
 Fresh graduates with strong technical aptitude may also be considered
 </li>
 </ul>
 <li>
 Technical Skills:
 </li>
 <ul>
 <li>
 Proficiency in Windows and macOS environments
 </li>
 <li>
 Solid understanding of networking fundamentals (LAN, WAN, TCP/IP, DNS, etc.)
 </li>
 <li>
 Hands-on experience with Microsoft 365 tools (Outlook, Teams, SharePoint, etc.)
 </li>
 <li>
 Familiarity with ITSM tools (e.g., ServiceNow, Jira)
 </li>
 <li>
 Exposure to cloud technologies (Azure, AWS) and virtualization is a plus
 
 </li>
 </ul>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Opportunity to work with a forward-thinking digital bank at the forefront of financial innovation
 </li>
 <li>
 Supportive and inclusive work environment focused on growth and development
 </li>
 <li>
 Competitive salary and benefits package
 </li>
 <li>
 Career progression opportunities within the technology and digital banking domains
 </li>
 </ul>
</div>

IT Operations Engineer - (UAE National)

Property Shop Investment LLC

We are seeking a proactive and technically skilled IT Support Specialist to join our dynamic real estate team in Abu Dhabi. The ideal candidate will provide day-to-day technical support for desktop systems, software, networks, and office equipment, ensuring minimal downtime and smooth business operations.Key Responsibilities:<ul><li>Provide first-level technical support to end-users on hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, networks, printers, and other IT equipment.</li><li>Respond to technical support tickets and resolve issues in a timely and professional manner.</li><li>Maintain and troubleshoot Windows-based systems and MS Office applications.</li><li>Assist in the setup and maintenance of email accounts, VPN access, and user profiles.</li><li>Support company CRM, ERP, and real estate-specific platforms.</li><li>Ensure data backup and recovery processes are functioning correctly.</li><li>Monitor IT inventory and assist in procurement of IT hardware and software.</li><li>Coordinate with vendors and service providers for technical support and warranty claims.</li><li>Provide IT onboarding and training for new employees.</li><li>Maintain documentation of IT procedures, systems, and user guides.</li></ul>Requirements:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of IT support experience (preferably in a real estate or corporate environment).</li><li>Strong knowledge of Windows OS, MS Office 365, networking, and hardware troubleshooting.</li><li>Familiarity with real estate CRM or property management software is a plus.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Problem-solving attitude with attention to detail.</li><li>Ability to work independently and under pressure.</li></ul>To Apply: Interested candidates should send their updated CV to austine.anzaldo@psinv.net with the subject line: &quot;Application for IT Support &ndash; Abu Dhabi&quot;.Job Type: Full-time

IT Support Specialist

We are seeking a proactive and technically skilled IT Support to join our dynamic real estate team in Abu Dhabi. The ideal candidate will provide day-to-day technical support for desktop systems, software, networks, and office equipment, ensuring minimal downtime and smooth business operations.Key Responsibilities:<ul><li>Provide first-level technical support to end-users on hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, networks, printers, and other IT equipment.</li><li>Respond to technical support tickets and resolve issues in a timely and professional manner.</li><li>Maintain and troubleshoot Windows-based systems and MS Office applications.</li><li>Assist in the setup and maintenance of email accounts, VPN access, and user profiles.</li><li>Support company CRM, ERP, and real estate-specific platforms.</li><li>Ensure data backup and recovery processes are functioning correctly.</li><li>Monitor IT inventory and assist in procurement of IT hardware and software.</li><li>Coordinate with vendors and service providers for technical support and warranty claims.</li><li>Provide IT onboarding and training for new employees.</li><li>Maintain documentation of IT procedures, systems, and user guides.</li></ul>Requirements:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of IT support experience (preferably in a real estate or corporate environment).</li><li>Strong knowledge of Windows OS, MS Office 365, networking, and hardware troubleshooting.</li><li>Familiarity with real estate CRM or property management software is a plus.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Problem-solving attitude with attention to detail.</li><li>Ability to work independently and under pressure.</li></ul>To Apply: Interested candidates should send their updated CV to austine.anzaldo@psinv.net with the subject line: &quot;Application for IT Support &ndash; Abu Dhabi&quot;.Job Type: Full-time

IT Support

PROPERTY SHOP INVESTMENT

Company DescriptionProperty Shop Investment (PSI), established in 2007, is the leading private Real Estate Company headquartered in Abu Dhabi. Known for sustainable and dynamic performance, PSI has achieved significant brand recognition in the UAE Real Estate Market. The company collaborates with esteemed developers in Abu Dhabi and Dubai to offer comprehensive Real Estate Services, including Property Brokerage, Development &amp; Consultancy, Real Estate Marketing, Investment Advisory, Property Appraisal, and Property &amp; Facility Management. PSI strives to deliver a seamless Real Estate experience while continuously inspiring and exceeding expectations.Role DescriptionThis is an on-site full-time role for an Arabic Speaker IT Support professional located in Abu Dhabi. The IT Support professional will be responsible for providing technical assistance, troubleshooting hardware and software issues, maintaining IT infrastructure, and offering support for network configuration. The professional will also assist in setting up new systems, managing user accounts, and ensuring the smooth operation of IT services across the organization.Qualifications<ul><li>Technical Assistance, Hardware and Software Troubleshooting skills</li><li>Experience in IT Infrastructure Maintenance and Network Configuration</li><li>Skills in Setting Up New Systems and Managing User Accounts</li><li>Excellent communication skills in Arabic and English</li><li>Ability to work independently and collaboratively</li><li>Experience in the Real Estate industry is a plus</li><li>Bachelor's degree in Information Technology, Computer Science, or related field</li></ul>Job Type: Full-time

IT Support | Arabic Speaker

<ul><li>Monitoring and maintaining support on IT solution.</li><li>Upgrading, installing and configuring new hardware and software to meet company objectives.</li><li>Implementing security protocols and procedures to prevent potential threats.</li><li>Creating user accounts and performing access control.</li><li>Performing diagnostic tests and debugging procedures to optimize computer systems.</li><li>Documenting processes, as well as backing up and archiving data.</li><li>Developing data retrieval and recovery procedures.</li><li>Designing and implementing efficient end-user feedback and error reporting systems.</li><li>Supervising and keeping the track on tickets.</li><li>Keeping up to date with advancements and best practices in IT administration.</li><li>Examining and inspecting programs to track technical issues and come up with solution suggestions and/or recommendations.</li><li>Leads support and guidance to all departments as needed to ensure consistent and smooth system development.</li><li>Identifying, problem solving, troubleshooting as per the requirement.</li><li>Takes Health, Safety &amp; Environment (HSE) lead in ensuring &ldquo;safe systems of work&rdquo; and &ldquo;safe conditions&rdquo; are in place within area of responsibility.</li><li>Performs other similar or related duties as required or assigned by management.</li></ul>Job Type: Full-time

CRM Operations Coordinator

Explore 1895+ It support engineer in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.