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it support engineer

ZAYED CHARTERED ACCOUNTANT FOR AUDITING-SOLE PROPRITORSHIP L.L.C

We are seeking a skilled and proactive IT Support Executive to join our team. The ideal candidate will be responsible for providing technical support, maintaining IT infrastructure, and resolving hardware, software, and network issues to ensure smooth day-to-day operations. This role requires close collaboration with staff across departments to address IT needs promptly and efficiently, while maintaining high standards of service and security.Key Responsibilities<ul><li>Install, configure, and provide technical support for hardware, software, and network-related issues.</li><li>Set up and maintain computer systems, printers, peripherals, and other IT equipment.</li><li>Diagnose and resolve technical incidents, escalating complex issues to relevant teams when necessary.</li><li>Respond promptly to support requests, ensuring a high level of user satisfaction.</li><li>Support staff in adopting AI tools (e.g., Microsoft Copilot, ChatGPT, Claude or similar) for daily tasks.</li><li>Maintain accurate and up-to-date documentation of IT assets, configurations, network diagrams, and system setups.</li><li>Manage and maintain on-premises servers, including regular monitoring, patching, and performance checks.</li><li>Perform regular maintenance, cleaning, and firmware/software updates on biometric devices.</li><li>Perform server backups and restorations using Windows Server Backup (wbadmin) to ensure data integrity and disaster recovery readiness.</li><li>Create, manage, and maintain Active Directory users, groups, and organizational units (OUs).</li><li>Configure and manage Group Policy Objects (GPOs) to enforce security, access, and system settings across the network.</li><li>Stay updated on the latest technologies, trends, and best practices in IT support to continuously enhance skills.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>Minimum of 3 years of proven experience as an IT Support Engineer/Executive or similar role in the UAE.</li><li>ITIL 4 certification (preferred).</li><li>Hands-on experience troubleshooting hardware components such as desktops, laptops, printers, and mobile devices.</li><li>Familiarity with ITIL best practices for incident, problem, and change management.</li><li>Customer-focused attitude with a passion for delivering high-quality support services.</li></ul>Ability to work independently and as part of a team, with a strong sense of accountability and ownershipPay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

IT Support Engineer

Convivo Technologies L.L.C-S.P.C

Position : Field Support IT EngineerLocation : Abu Dhabi, UAEReports : Operation Manager &ndash; Abu DhabiSalary Range: AED 3,000 to 6,000Job descriptionWe are seeking a skilled and proactive IT Field Engineer to join our team. The ideal candidate will be responsible for providing on-site installations and technical support to our clients, commissioning systems, resolving technical issues, and ensuring smooth operation of IT infrastructure systems. This role requires frequent travel across various offices and construction sites in the UAE, working closely with project managers, engineers, contractors, and clients to meet their IT infrastructure needs. The IT Field Engineer will be expected to deliver timely, efficient and high-quality solutions, ensuring adherence to project timelines and quality standards.Key Responsibilities:<ul><li>Install, configure and provide on-site technical support for hardware, software, and network-related issues.</li><li>Set up and maintain computer systems, printers, peripherals, and other IT equipment.</li><li>Diagnose and resolve technical incidents, escalate complex issues to relevant teams or vendors when necessary.</li><li>Respond promptly to project and service requests, ensuring high level of customer satisfaction.</li><li>Track and document all support activities, including resolutions, in the ticketing system.</li><li>Collaborate with internal teams to identify recurring issues and recommend solutions for system performance improvements.</li><li>Perform hardware and software upgrades while ensuring minimal disruption to client operations.</li><li>Provide training and guidance to end-users on the use of IT systems and applications.</li><li>Stay updated on the latest technologies, trends, and best practices in IT support to continuously enhance skills.</li><li>Ensure adhere to company policies, procedures, and security standards to maintain a secure and efficient IT environment.</li></ul>Requirement:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field (preferred).</li><li>Minimum of 3 years of proven experience as an IT Support Engineer or similar role, with a focus on field support in UAE.</li><li>Relevant certifications (e.g. Microsoft, Cisco, CompTIA etc.) are desirable.</li><li>Knowledge of CCTV, Access Control or other ELV systems is a plus.</li><li>Hands-on experience troubleshooting hardware components such as desktops, laptops, printers, and mobile devices.</li><li>Familiarity with ITIL best practices for incident, problem, and change management.</li><li>Customer-focused attitude with a passion for delivering high-quality support services.</li><li>Ability to work independently and as part of a team, with a strong sense of accountability and ownership.</li><li>A valid driver's license and willingness to travel to client sites across the UAE as required.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Are you available for immediate join ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>UAE: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li><li>Cisco or Microsoft Certification (Preferred)</li></ul>Work Location: In person

IT Field Support Engineer.

ONLINE IT SOLUTIONS

We are seeking a highly motivated and minimum 2-3 years experienced IT Support Engineer to join our IT team.Candidates should be proficient in Server configuration, diagnostics, and maintenance. Also have experience with computer and network security, including firewalls, antivirus software, and malware protection.Candidates often need to provide technical support remotely and need to be familiar with virtual network solutions. They also need to have exceptional communication skills as the role includes dealing with customers by providing customer support and being proficient with the use of command-line interfaces for Windows, Mac OS, and Linux.Responsibilities:<ul><li>Design, install, configure, and maintain physical and virtual systems.</li><li>Monitor system performance and troubleshoot hardware and software issues.</li><li>Solid understanding of LAN/WAN, TCP/IP, VPN, firewalls, routers, and switches.</li><li>Hands-on experience with Wi-Fi networks, endpoint security, and secure remote access.</li><li>Configure and maintain latest servers and Firmwares.</li><li>Develop and maintain system documentation.</li><li>Develop and maintain security policies and procedures.</li><li>Provide technical support for users.</li><li>Respond to system outages and other critical issues.</li><li>Maintain and develop knowledge of system hardware and software.</li><li>Ensure compliance with relevant standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (mandatory)</li><li>Proven experience as a System Administrator or similar role</li><li>Strong knowledge of Windows/Linux servers, networking, and security</li><li>Experience with Office 365, Active Directory, firewalls, and virtualization</li><li>Relevant certifications (e.g., MCSA, MCSE )are a plus</li><li>Excellent communication and problem-solving skills</li></ul>Job Type: Full-timePay: AED2,000.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support/Coordinator: 2 years (Required)</li></ul>Language:<ul><li>Malayalam (Required)</li><li>English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Work Location: In person

IT Technical Support Engineer

Analog

<div>
 
 Overview
 
 
 
 Analog is pioneering the era of physical intelligence. Where digital intelligence transformed our online lives, Analog is transforming the lived world, making cities more adaptive, industries more resilient, services more human centered, and experiences more extraordinary.
 
 
 At the heart of our approach are living world models, continuously updated, enriched by every capture point, every device, every interaction. Within them resides Ana, the Analog Neural Agent. Ana perceives, adapts, and guides, transforming raw data into foresight and orchestration that improves outcomes across sectors, from safeguarding high-value assets to enhancing human performance.
 
 
 
 IT Engineer ( ITOps)
 
 
 
 We are seeking a proactive and detail-oriented
 
 IT Engineer
 
 to own and scale our internal IT infrastructure and operations. This role is responsible for ensuring secure, reliable, and efficient IT systems that empower our team to do their best work.
 
 
 You will manage end-user support, SaaS systems, device lifecycle management, identity and access management (IAM), and security best practices across the organization. This is a hands-on role ideal for someone who thrives in fast-paced environments and enjoys building scalable IT foundations from the ground up.
 
 
 
 Responsibilities
 
 
 
 
 IT Operations &amp; End-User Support
 
 
 
 <ul>
 <li>
 Provide support for hardware, software, and network issues
 </li>
 <li>
 Manage onboarding and offboarding processes (device provisioning, access control, account setup)
 </li>
 <li>
 Own device lifecycle management (MDM, procurement, configuration, asset tracking)
 </li>
 <li>
 Maintain documentation for IT processes, systems, and policies
 
 
 </li>
 </ul>
 
 Identity &amp; Access Management
 
 
 
 <ul>
 <li>
 Administer SSO, MFA, and role-based access controls
 </li>
 <li>
 Manage provisioning/deprovisioning workflows across SaaS tools
 </li>
 <li>
 Conduct periodic access reviews and ensure least-privilege principles
 
 
 </li>
 </ul>
 
 Systems &amp; Infrastructure
 
 
 
 <ul>
 <li>
 Manage and optimize core SaaS stack (e.g., Microsoft Suite, Slack, Notion, Jira, etc.)
 </li>
 <li>
 Monitor system performance and uptime
 </li>
 <li>
 Support networking infrastructure (VPN, Wi-Fi, firewall configurations where applicable)
 </li>
 <li>
 Partner with Security on endpoint protection, patching, and compliance controls
 
 
 </li>
 </ul>
 
 Security &amp; Compliance
 
 
 
 <ul>
 <li>
 Implement and maintain endpoint security tools (EDR, MDM, disk encryption)
 </li>
 <li>
 Support audit readiness (SOC 2, ISO 27001, etc.)
 </li>
 <li>
 Enforce IT policies and best practices
 </li>
 <li>
 Assist in incident response and root cause analysis
 
 
 </li>
 </ul>
 
 Procurement &amp; Vendor Management
 
 
 
 <ul>
 <li>
 Own IT procurement processes for hardware, software, and SaaS tools
 </li>
 <li>
 Manage vendor relationships, renewals, and licensing agreements
 </li>
 <li>
 Track IT budget related to hardware, software subscriptions, and tooling
 </li>
 <li>
 Optimize license utilization and SaaS spend
 </li>
 <li>
 Partner with Finance and Security on vendor reviews and due diligence
 </li>
 <li>
 Maintain accurate asset inventory and cost tracking
 
 
 </li>
 </ul>
 
 Automation &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Identify and implement automation opportunities (e.g., onboarding workflows, device configuration)
 </li>
 <li>
 Improve IT processes for scalability and efficiency
 </li>
 <li>
 Evaluate and recommend new tools and technologies
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 6+ years of experience in IT Operations, IT Support, or Systems Administration
 </li>
 <li>
 Experience managing SaaS environments and SSO platforms (e.g., Okta, Azure AD)
 </li>
 <li>
 Experience managing IT procurement, vendor relationships, and SaaS licensing
 </li>
 <li>
 Hands-on experience with MDM tools (e.g., Jamf, Kandji, Intune)
 </li>
 <li>
 Strong understanding of endpoint security best practices
 </li>
 <li>
 Experience with Mac and Windows environments
 </li>
 <li>
 Familiarity with networking fundamentals (DNS, DHCP, VPNs, firewalls)
 </li>
 <li>
 Experience supporting compliance frameworks (SOC 2, ISO, etc.) is a plus
 </li>
 <li>
 Strong documentation and communication skills
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience in a high-growth startup
 </li>
 <li>
 Scripting or automation experience (Bash, Python, PowerShell)
 </li>
 <li>
 Familiarity with zero-trust security models
 </li>
 <li>
 Experience with cloud infrastructure environments (AWS, GCP, Azure)
 </li>
 <li>
 Experience building procurement or asset management processes from scratch
 
 
 </li>
 </ul>
 
 What Working At Analog Offers
 
 
 
 <ul>
 <li>
 Culture: A collaborative, globally minded team building the future of physical intelligence. We value curiosity, courage, and creativity, and we&rsquo;re united by a belief that technology should amplify human potential rather than replace it.
 </li>
 <li>
 Impact: The opportunity to work on projects with national and global significance, from adaptive cities and resilient infrastructure to next generation sports, entertainment, healthcare, and energy. Every product you help build contributes to shaping a safer, smarter, more human centered world.
 </li>
 <li>
 Growth: Outstanding opportunities for learning and career development. You&rsquo;ll collaborate with leaders across AI, robotics, mixed reality, and systems engineering, while working on industry first, frontier scale solutions.
 </li>
 <li>
 Rewards: A competitive compensation package with healthcare, education support, and generous leave benefits, reflecting the high value we place on our people and their families.
 </li>
 </ul>
</div>

IT Engineer

BigData Technology Solutions

Datacenter Facility Engineer L1 Location: Abu DhabiJob SummaryThe position Datacentre Facility engineer is responsible for high-quality IT service delivery to customers in alignment with agreed SLAs, KPIs, and contractual commitments. The role oversees datacenter facility management and support across all managed facilities------------------------------------------------------------------------------------------Key Education and Technical Qualification,<ul><li>Bachelor&rsquo;s/ Master&rsquo;s degree in IT / science discipline</li><li>ITIL Foundation V4.0 or 3.0- Mandatory</li></ul>-------------------------------------------------------------------------------------------Key Competencies<ul><li>3+ years of experience in data center operations</li><li>Clear understanding of data center infrastructure</li><li>Cable management &amp; rack organization</li><li>Basic electrical knowledge</li><li>Data Center deep cleaning experience</li><li>Knowledge on passive material (Cables, Pannels, Infrastructure equipment&rsquo;s, software etc)</li><li>Data Center Power Systems</li><li>UPS &amp; Generator Operations</li><li>Cooling Systems (CRAC/CRAH)</li><li>DCIM Tools</li><li>BMS/EMS Monitoring</li><li>Working knowledge of ITIL Processes</li><li>Electrical Safety Awareness</li></ul>-------------------------------------------------------------------------------------------Key Responsibilities<ul><li>Operations Management</li><li>Critical Facilities Management</li><li>Incident &amp; Problem Management</li><li>Change Management</li><li>Vendor Management</li><li>Compliance &amp; Governance</li><li>Capacity &amp; Availability Management</li></ul>-------------------------------------------------------------------------------------------Application Question(s):<ul><li>What is your notice period to join?</li><li>What is your expected salary in AED?</li><li>Are you in UAE, to start Immediately?</li><li>How many years of work experience do you have in data center operations ?</li></ul>Work Location: In person

Datacenter facility engineer L1

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Assistant Resident Engineer
Abu Dhabi, UAE
Parsons is looking for an amazingly talented Assistant Resident Engineer to join our construction supervision team in Abu Dhabi.
In this role, you will support the delivery of key civil infrastructure works, including pedestrian bridges, roadworks, utilities, parking areas and ramps. The position requires strong site coordination skills, quality oversight, and the ability to contribute effectively to client-facing project delivery.
What You'll Be Doing:<ul><li>
Support the Resident Engineer with daily field engineering and supervision, including constructability reviews and monitoring work in progress.</li><li>
Review drawings and specifications for revision compliance; coordinate with design disciplines to ensure compliant execution.</li><li>
Provide first-level QA by reviewing contractor submittals, verifying compliance with plans, specifications, standards and resolving technical issues.</li><li>
Ensure required tests and inspections are carried out, witnessed, documented and supervise inspection staff as required.</li><li>
Track project progress and schedule performance, prepare reports and updates for the Resident Engineer.</li><li>
Monitor material procurement and deliveries; maintain supplier data, technical catalogs and project records.</li><li>
Maintain daily logs, discipline turnover records; coordinate with contractors and stakeholders, enforce HSE requirements and hazard controls.</li></ul>
What Required Skills You'll Bring:<ul><li>
Bachelor&rsquo;s Degree in Civil Engineering with equivalency certificate (as applicable).</li><li>
More than 8 years experience in construction supervision and delivery of roads, utilities and general infrastructure works.</li><li>
ADM/DMT practice license / approval.</li><li>
Familiarity with Abu Dhabi authorities&rsquo; regulations and approvals process.</li><li>
Experience supervising structural works (e.g., pedestrian/cyclist bridges) is an advantage.</li><li>
Excellent site coordination, communication, and stakeholder management skills.</li></ul> 
What Desired Skills You'll Bring:<ul><li>
PMP certification and proficiency in AutoCAD or similar engineering and design software/tools.</li><li>
Strong understanding on Quality Assurance Specifications and Statistical Quality Control.</li></ul>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Assistant Resident Engineer

Egis Group

<div><ul><li>Site Supervision
</li></ul><ul><li>Permanent Contract
</li></ul><ul><li>Mid-Senior Level
</li></ul><ul><li>Abu Dhabi</li></ul></div>
 <div>About Us 
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
About the Role 
We are seeking a detail-oriented and organized Assistant Resident Engineer to join our team in Abu Dhabi, United Arab Emirates. In this role, you will work alongside the Resident Engineer to oversee construction activities, ensure compliance with project specifications, and maintain the highest standards of quality and safety on site. This is an excellent opportunity for an early-career engineer to develop technical expertise while contributing to significant infrastructure projects in a dynamic construction environment.<ul><li>
Daily site supervision and monitoring of construction activities to ensure adherence to project plans and specifications</li><li>
Conduct regular site inspections and document findings, including quality checks and compliance verification</li><li>
Prepare and maintain comprehensive site documentation, including daily reports, progress logs, and photographic records</li><li>
Coordinate with contractors, subcontractors, and suppliers to facilitate smooth project execution and resolve site-related issues</li><li>
Analyze technical drawings, specifications, and construction methodologies</li><li>
Monitor and enforce site safety protocols and ensure all personnel comply with health and safety regulations</li><li>
Assist in project scheduling, progress tracking, and identification of potential delays or risks</li><li>
Maintain organized records of site activities, material deliveries, and equipment usage</li><li>
Communicate effectively with project stakeholders regarding site progress and any emerging concerns</li><li>
Support quality assurance processes and assist in resolving construction defects or non-conformances</li></ul> 
What do we need from you 
**Required Skills:**<ul><li>
Proficiency in technical drawing interpretation and analysis</li><li>
Strong written and verbal communication abilities</li><li>
Proficiency in AutoCAD or similar design software</li><li>
Competency in MS Office applications (Word, Excel, PowerPoint)</li><li>
Analytical and problem-solving capabilities</li><li>
Time management and organizational skills</li><li>
Attention to detail and accuracy in documentation</li><li>
Ability to work collaboratively in a team environment</li></ul>
**Required Experience:**<ul><li>
Minimum 12 years experience</li><li>
Demonstrated experience working on construction sites or project sites as ARE or RE.</li><li>
Familiarity with construction methodologies and standard practices</li><li>
Experience with site documentation and reporting</li></ul>
**Required Education:**<ul><li>
Bachelor's degree in Civil Engineering, Construction Engineering, or a related engineering discipline</li></ul>
**Preferred Qualifications:**<ul><li>
Knowledge of Building Information Modeling (BIM) and related software</li><li>
Familiarity with UAE construction regulations, codes, and standards</li><li>
Experience with construction management software or project management tools</li><li>
Professional certification or membership in relevant engineering bodies</li><li>
Experience in infrastructure or commercial construction projects</li></ul> 
What's in it for you? 
The role is site based.</div>

Assistant Resident Engineer - Site

Explore 505+ It support engineer in Abu Dhabi this July. Find roles across top companies and apply now to boost your career.