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KATIM

<div>
 
 About KATIM
 
 
 
 KATIM is a leader in the development of innovative secure communication products and solutions for governments and businesses. As part of the Space &amp; Cyber Technologies cluster at EDGE, one of the world&rsquo;s leading advanced technology groups, KATIM delivers trust in a world where cyber risks are a constant threat, and fulfils the increasing demand for advanced cyber capabilities by delivering robust, secure, end-to-end solutions centered on four core business units: Networks, Ultra Secure Mobile Devices, Applications, and Satellite Communications. Our talented team of cross functional experts continually takes-on new challenges. We work with the energy of a start-up yet the discipline of a large business to make solutions and products work for our customers at scale.
 
 
 We are seeking a skilled Network Engineer with solid experience in supporting, configuring, and maintaining enterprise network infrastructures. This role will focus on the deployment, operation, and maintenance of our network products, working closely with the Engineering team to support product validation and ensure readiness for client use.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with the Engineering team to execute QA cycles and support UAT activities for our network products.
 </li>
 <li>
 Provide ongoing support to our clients, including around-the-clock availability as part of a 24/7 support model.
 </li>
 <li>
 Install, configure, and troubleshoot routers, switches, firewalls, and related networking equipment.
 </li>
 <li>
 Implement product-specific network security measures and maintain compliance with standards.
 </li>
 <li>
 Support upgrades, patching, and ongoing maintenance activities.
 </li>
 <li>
 Maintain up-to-date documentation of product deployments, QA/UAT results, incidents, and support activities.
 </li>
 <li>
 Contribute to continuous improvement initiatives and knowledge sharing.
 
 
 </li>
 </ul>
 
 Education and Minimum Qualification
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Minimum 3 years of experience in enterprise network operations or support.
 </li>
 <li>
 Strong knowledge of TCP/IP, VLANs, routing protocols (OSPF, BGP, EIGRP), and switching.
 </li>
 <li>
 Experience with firewall administration, VPN technologies, and secure networking practices.
 </li>
 <li>
 Familiarity with monitoring tools and troubleshooting methodologies.
 </li>
 <li>
 Relevant certifications (CCNA, CCNP, or equivalent).
 </li>
 <li>
 Experience in multi-vendor environments (Cisco, Juniper, Fortinet, etc.).
 </li>
 <li>
 Prior exposure to QA/UAT support in networking or product validation.
 </li>
 <li>
 Knowledge of data center or cloud networking concepts.
 
 
 </li>
 </ul>
 
 Key Skills
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills with attention to detail.
 </li>
 <li>
 Effective communication and documentation skills.
 
 
 </li>
 </ul>
 
 #KATIM
 
</div>

Engineer - Network

help AG

<div>Help AG is looking for a talented and experienced Senior Security Engineer with expertise in Fortinet Firewalls, FortiManager, and FortiAnalyzer to design, implement, and manage secure enterprise network environments. The role requires a strong understanding of SD-WAN architecture, including implementation and testing, along with solid knowledge of routing, switching, and WAN technologies such as MPLS, leased lines, ADSL, and VPN solutions. The candidate will be responsible for network design, deployment, monitoring, log analysis, and troubleshooting to ensure high availability, performance, and security across the network infrastructure. 
Responsibilities:<ul><li>
Act as an SME for in-scope technologies for Help AG customers.</li><li>
Plan technical deployments to design &amp; implement the network security services.</li><li>
Configure &amp; implement new Fortinet Firewall products into live network environment.</li><li>
Configuration of Enterprise Network Security solutions over the Fortinet Firewall with SDWAN infrastructure.</li><li>
Able to design, deploy, operate, monitor, maintain and troubleshoot Complex IP Networks and interconnected Network Security technologies.</li><li>
Coordinate implementation activity</li><li>
Implement, deploy &amp; provision managed WAN, IP, VPN &amp; MPLS solutions 
Deploy bespoke solutions for customer requirements.</li><li>
Deliver customer solutions as per design/order requirement.</li><li>
Liaise with external suppliers to coordinate for service delivery.</li><li>
Provide timely response to all incidents, outages, and performance alerts.</li><li>
Takes responsibility for handling escalated incidents.</li><li>
Consult with other technology support groups as part of problem resolution efforts.</li></ul>
Qualifications &amp; Skills:<ul><li>
Bachelor&rsquo;s degree in computer science, Information Technology, or a related field</li><li>
4-5 years&rsquo; experience with Network technologies</li><li>
Qualification with fully completed Fortinet NSE SD-WAN Certification.</li><li>
Expert knowledge and experience with Fortinet, Forti Manager and Forti Analyzer, Enterprise Network Security, Cyber Security and IPS systems</li><li>
Should have expert and in-depth knowledge of Complex IP Networks</li><li>
Should have solid understanding of Network Security technologies, data center traffic flow and advanced troubleshooting techniques.</li><li>
Encryption/ Firewall/SD-WAN</li><li>
Configure and test customer services / Build and document processes and mentor team members.</li><li>
SDWAN WAN, MPLS, IPVPN &amp; SDWAN network</li><li>
Routing Protocols (BGP, RIP, EIGRP, OSPF, ISIS)</li><li>
Testing L3 devices (PE Routers), CPEs</li><li>
TCP / IP, OSI Layer Protocol suites.</li><li>
WAN protocols and troubleshooting</li><li>
Should have Network Operations / Security Operations experience</li><li>
Self-motivated and a professional attitude.</li><li>
Excellent Customer facing skills.</li><li>
Excellent communication and listening skills.</li><li>
Excellent teambuilding, customer service, and interpersonal skills.</li><li>
Must possess good decision-making skills, be very organized and detail oriented.</li><li>
Skills in handling technical conflicts, organizational challenges, planning and implementation challenges.</li><li>
Judgment, decision making, cooperation, sensitivity to others, technical problem-solving, system troubleshooting, and business writing</li></ul>
Benefits:<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Annual Flight tickets to home country.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul>
About Us:
Help AG is the cybersecurity arm of Etisalat Digital and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
 
 
Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat in 2019, hence creating a cybersecurity and digital transformation powerhouse in the region.
 
 
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

Senior Security Engineer - Fortinet SD-WAN

Institute of Applied Technology

<div>
 
 JOB STATEMENT:
 
 
 Responsible for managing network operations, general maintenance of defined computers/ laptops and resolving any technical problems or issues.
 
 
 QUALIFICATONS &amp; EXPERIENCE:
 
 
 Qualification(s):
 
 <ul>
 <li>
 Bachelor Degree in Computer Science or IT.
 </li>
 <li>
 IT Certifications is essential
 </li>
 <li>
 A+, CCNA and/or MCSE Certifications
 </li>
 </ul>
 
 Experience Required:
 
 <ul>
 <li>
 3 year relevant IT work experience in managing network operations
 </li>
 <li>
 Experience in educational setting preferred Additional Requirements
 </li>
 <li>
 Extensive knowledge and experience in networking/wireless technologies and equipment
 </li>
 </ul>
 
 Languages:
 
 <ul>
 <li>
 English: Fluency/Excellency in oral and written
 </li>
 <li>
 Arabic: preferable
 </li>
 </ul>
 
 CONTEXT:
 
 
 This is a learning organization. As such, all employees strive for professional and institutional development within a culture of effectiveness that:
 
 <ul>
 <li>
 Values collaboration and teamwork
 </li>
 <li>
 Work in a multi-cultural environment
 </li>
 <li>
 Encourages ethical behavior
 </li>
 <li>
 Facilitates life-long learning and
 </li>
 <li>
 Utilizes new technologies
 </li>
 </ul>
 
 JOB SPECIFICATIONS:
 
 <ul>
 <li>
 Comply with EHS Policies, Programs and Procedures as per ADVETI EHSMS-General Framework and take responsibility for any aspect of EHS that they are involved in
 </li>
 <li>
 Advises and makes recommendations on improving performance and on providing additional and enhanced network solutions
 </li>
 <li>
 Coordinate with Operation department to ensure the machines and equipment&rsquo;s are collaborated, functional and maintained
 </li>
 <li>
 Liaises with the Directorate network team on WAN and networking issues
 </li>
 <li>
 Designs, implements and manages college network and related security requirements
 </li>
 <li>
 Maintains a professional awareness of current best practice in the field of IT
 </li>
 <li>
 Provides training to fellow team members and staff as required
 </li>
 <li>
 Supports and troubleshoots the network infrastructure on a daily basis
 </li>
 <li>
 Maintains disaster recovery plans, performs network monitoring and ensures accuracy of network documentation
 </li>
 <li>
 Submits periodical reports and analysis such as traffic patterns, utilizations etc
 </li>
 </ul>
 
 COMPETENCIES &amp; SKILLS REQUIRED:
 
 <ul>
 <li>
 Capacity and capability to work independently and in teams
 </li>
 <li>
 Multitasking and ability to work under pressure and strict deadlines
 </li>
 <li>
 Strong work ethic
 </li>
 <li>
 Committed to continued professional development
 </li>
 <li>
 Innovative and creative in finding solutions to address network challenges within the institute
 </li>
 <li>
 Displays a professional appearance and manner and has a developed sense of customer service
 </li>
 <li>
 Adapt and work to the local working environment and local anomalies and ensure full integration with Emirati counterparts
 </li>
 <li>
 Maintaining student Active Directory Accounts
 </li>
 <li>
 Ensure accurate, timely preparation and presentation of specialist equipment, resources and materials
 </li>
 <li>
 Assist others to use specialist equipment and materials and provide highly specialized advice and guidance
 </li>
 <li>
 Comply with policies and procedures relating to protection, safety, security, confidentiality and data protection, reporting any concerns to the appropriate person
 </li>
 <li>
 Install and test new software and make software available to appropriate users
 </li>
 <li>
 Check new computer and IT equipment on arrival and install as appropriate
 </li>
 <li>
 Manage and maintain a safe, orderly, purposeful and productive working environment
 </li>
 <li>
 Ensure accurate, timely preparation and presentation of specialist equipment, resources and materials.
 </li>
 <li>
 Demonstrate and assist others to use specialist equipment and materials and provide highly specialized advice and guidance as required
 </li>
 <li>
 Set up, maintain and remove user network accounts where appropriate
 </li>
 </ul>
 
 Specific Technical Skills:
 
 
 Extensive knowledge and experience in networking/wireless technologies and equipment including:
 
 <ul>
 <li>
 MS SCCM/ WDS or other imaging software, package deployment &amp; CCTV management.
 </li>
 <li>
 PC and MAC Hardware and Peripherals
 </li>
 <li>
 PC and MAC Operating Systems and Application Software
 </li>
 <li>
 Microsoft Active Directory domain administration.
 </li>
 <li>
 Apple Open directory delegated administration.
 </li>
 <li>
 TCP/IP, Internet technology, standards and routing protocols.
 </li>
 <li>
 Routers, switches, firewalls, IDA/IP.
 </li>
 <li>
 Network management, security and authentication systems.
 </li>
 <li>
 PABX systems, Voice over IP and IP Telephony.
 </li>
 <li>
 Audio and Video conferencing systems including ISDN.
 </li>
 <li>
 Windows 7 &amp; 10, Windows Server 2008, 2012, 2016, macOS Server 5.2 and above, macOS El Capitan and above, Linux Ubuntu, Oracle Database, and DNS
 </li>
 </ul>
 
 
</div>

Information Technology Technician

Cisco

Meet the Team
 Join Cisco's expert pre-sales team in Dubai, a collaborative group of Systems Engineers dedicated to driving customer success through innovative technology. Our team works closely with Account Executives, serving as the technical authority to design, showcase, and articulate the value of Cisco solutions. We are a forward-thinking unit, consistently staying ahead of industry trends and competitive offerings, with a shared mission to empower our customers’ digital transformation. What’s exciting about our team is the direct impact we have on shaping Dubai’s dynamic technological landscape and fostering strong, trusted relationships with key clients across various sectors.
 
Your Impact
 As a Solution Engineer, you will play a pivotal role in accelerating Cisco's market leadership in Dubai by acting as a trusted technical advisor and solution architect. Your expertise will be crucial in translating complex client objectives into comprehensive, impactful architecture and solution strategies across Cisco’s diverse portfolio. You will directly influence customer decisions and technology adoption through compelling technical presentations and validated solution designs.
 
<ul>
<li>Serve as the technical lead within the account team, building trusted advisor relationships with senior IT and business leaders.</li>
<li>Translate client objectives into comprehensive architecture and solution strategies across Cisco’s full portfolio.</li>
<li>Develop and present high-impact technical proposals, architectures, and demonstrations.</li>
<li>Drive the design and delivery of solutions in networking, data center, cloud, cybersecurity, and AI domains.</li>
<li>Collaborate with internal product and engineering teams to align Cisco innovation with customer needs.</li>
<li>Support proof of concepts (POCs), pilots, and solution validation to accelerate decision-making and adoption.</li>
<li>Lead technology workshops and executive briefings that articulate Cisco’s value and vision, particularly in the context of Dubai’s public and private sector initiatives.</li>
</ul>
Minimum Qualifications
 
<ul>
<li>Extensive experience (5 years minimum in presales, consultative, or solution architect roles), demonstrating a proven presales track record in designing and deploying complex solutions, particularly in routing, switching, and networking platform design.</li>
<li>Strong understanding of Cisco technologies and architecture, with proven cross-architecture experience to translate client objectives into comprehensive solutions across Cisco’s full portfolio.</li>
<li>Ability to simplify complex technical concepts for both technical and non-technical audiences, coupled with strong executive-level communication skills.</li>
<li>Solid experience engaging directly with customers, applying consultative selling techniques, understanding financial pain points, and aligning solutions with customer business models to drive value realization and adoption.</li>
<li>Demonstrated ability to collaborate effectively with internal product and engineering teams, CX, and partners.</li>
<li>An outcome-driven narrative and a strong focus on delivering impactful architecture and solution strategies.</li>
<li>Multicultural collaboration experience is essential for success in this region.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.</li>
<li>Cisco certifications (e.g., CCNP, CCIE) or equivalent vendor credentials.</li>
<li>Proficiency in modern technical domains such as cloud-native technologies (K8s, Docker), CI/CD, automation, DevOps practices, SD-WAN, SASE, ACI, DNA, modern AI Ops/ML Ops, and programming/scripting capabilities, with broader cloud expertise.</li>
<li>Ability to work effectively, add value as a team member, and assume a proactive approach to your career, demonstrating a growth mindset and adaptability.</li>
<li>Excellent written and verbal communication, listening, and strong presentation skills.</li>
<li>Experience in the UAE or GCC market is highly desirable, with Arabic language proficiency considered a significant plus.</li>
<li>Experience working with partner ecosystems.</li>
<li>Demonstrated leadership in guiding cross-architecture designs, contributing to internal enablement& education, and exhibiting thought leadership& market visibility.</li>
</ul>
Why Cisco?
 
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
 Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
 We are Cisco, and our power starts with you.

Solutions Engineer

Sundus

<div>
 
 Job Code:
 
 JPC - 5685
 
 
 
 Job Title:
 
 Junior IT Engineer / IT Technician
 
 
 
 Location:
 
 Abu Dhabi
 
 
 
 Job Purpose
 
 
 
 The Junior IT Engineer / IT Technician provides first-level technical support to ensure the smooth operation of IT systems, hardware, and software across the organization. The role supports end users, assists with system maintenance, data management, network administration, and helps maintain IT infrastructure, security, and meeting room readiness.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide day-to-day desktop and end-user support for desktops, laptops, printers, and peripherals
 </li>
 <li>
 Perform data management tasks including system data updates, backups, and basic reporting
 </li>
 <li>
 Install, configure, and maintain computer systems, operating systems, and standard business applications
 </li>
 <li>
 Troubleshoot hardware, software, digital tools, and basic network connectivity issues
 </li>
 <li>
 Provide network and digital support, including LAN, Wi-Fi, and basic routing/switching assistance
 </li>
 <li>
 Assist with IT administration tasks such as user account management, access rights, and asset tracking
 </li>
 <li>
 Support system administration activities under guidance, including monitoring system performance
 </li>
 <li>
 Arrange, configure, and support meeting rooms, video conferencing systems, and AV equipment
 </li>
 <li>
 Assist in onboarding by preparing IT equipment, system access, and workstation setup for new employees
 </li>
 <li>
 Perform routine system checks, updates, patching, and backups
 </li>
 <li>
 Escalate unresolved technical or network issues to senior IT staff or external vendors
 </li>
 <li>
 Maintain accurate documentation for IT assets, incidents, service requests, and system changes
 </li>
 <li>
 Ensure compliance with IT policies, procedures, and information security standards
 
 
 </li>
 </ul>
 
 Primary Skills
 
 
 
 <ul>
 <li>
 CCNA fundamentals
 </li>
 <li>
 Desktop Support
 </li>
 <li>
 Digital Support
 </li>
 <li>
 IT Administration
 </li>
 <li>
 Network Support
 
 
 </li>
 </ul>
 
 Key Competencies &amp; Skills
 
 
 
 <ul>
 <li>
 Strong knowledge of Windows OS, MS Office, and IT hardware
 </li>
 <li>
 Understanding of networking concepts (LAN, WAN, Wi-Fi, TCP/IP)
 </li>
 <li>
 Basic system administration and IT operations support
 </li>
 <li>
 Troubleshooting, analytical, and problem-solving skills
 </li>
 <li>
 Good communication skills with a strong customer-service mindset
 </li>
 <li>
 Ability to manage multiple tasks and support users efficiently
 </li>
 <li>
 Team-oriented with the ability to work independently when required
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field
 </li>
 <li>
 Experience in data management, network &amp; desktop support, IT administration, digital support, and system administration
 </li>
 <li>
 4 years of experience in IT support or technical assistance roles
 </li>
 <li>
 CCNA or other relevant IT certifications are an advantage
 </li>
 </ul>
</div>

IT Technician / Junior IT Engineer

<div>
 
 Job Code: 5687
 
 
 
 
 Job Title:
 
 Service Desk &amp; support Engineer
 
 
 
 Job Location:
 
 Abu Dhabi
 
 
 
 Experience: 1+ years or Freshers also can apply
 
 
 
 Client: Government
 
 
 Working days: 5 days
 
 
 
 Job Overview
 
 
 
 We are seeking a dedicated and proactive
 
 Service Desk &amp; Support Engineer
 
 to join our IT support team. The successful candidate will be responsible for providing technical support, troubleshooting issues, and ensuring seamless operation of IT services. You will be the first point of contact for end users, assisting with both hardware and software problems in a professional and timely manner.
 
 
 
 Key Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Technical skills: Knowledge of Windows and macOS operating systems, Microsoft Office Suite, network troubleshooting, and hardware configurations.
 </li>
 <li>
 Customer service: Strong communication skills with a customer-centric approach to support and problem-solving.
 </li>
 <li>
 Problem-solving: Ability to troubleshoot and think critically under pressure to resolve technical issues quickly.
 </li>
 <li>
 Experience: Previous experience in IT support or a similar role preferred.
 </li>
 <li>
 Certification: IT certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional (MCP) are a plus.
 </li>
 <li>
 Organizational skills: Ability to manage multiple tasks and prioritize efficiently in a fast-paced environment.
 </li>
 <li>
 Teamwork: Comfortable collaborating with colleagues and supporting the broader IT team to ensure smooth operations.
 </li>
 </ul>
</div>

Service Desk & support - Fresh graduates

MediTrust Management of Medical Facilities

MedTech IT Solutions is seeking an experienced Healthcare IT Support Engineer (L3) to join our Abu Dhabi team. The ideal candidate will have strong hands-on expertise in Windows Server, Fortinet firewalls, VPN, Email systems, and healthcare solutions (MALAFFI, SHAFAFIYA). This role requires advanced troubleshooting, system implementation, and compliance support for healthcare IT environments.UAE -Abu Dhabi Experience in Medical field preferred.Responsibilities:<ul><li>Provide L3 IT support for healthcare facilities.</li><li>Install, configure, and troubleshoot Windows Server environments.</li><li>Configure and manage Email services (Microsoft 365/Exchange/SMTP).</li><li>Manage firewalls (Fortinet preferred), VPNs, and secure network access.</li><li>Support and configure MALAFFI and SHAFAFIYA healthcare systems.</li><li>Configure, install, and troubleshoot CCTV/IP surveillance systems.</li><li>Handle ADHICS audit support and compliance requirements.</li><li>Manage EPBX telephone systems, IP phones, NAS storage, and network devices.</li><li>Provide proactive monitoring, troubleshooting, and escalation support.</li><li>Ensure system availability, network security, and minimal downtime.</li></ul>Requirements:<ul><li>3+ years of IT support experience iin Medical Field (with at least 2 years in L2/L3 support).</li><li>Strong expertise in Windows Server installation &amp; troubleshooting.</li><li>Hands-on experience with firewall configuration (Fortinet preferred).</li><li>Knowledge of Email service configuration (Microsoft 365/Exchange/SMTP).</li><li>Proven experience in CCTV/IP camera configuration &amp; maintenance.</li><li>Familiarity with MALAFFI, SHAFAFIYA, and ADHICS compliance.</li><li>Skills in networking, VPN setup, NAS storage, EPBX/IP phone systems.</li><li>Excellent problem-solving and communication skills.</li><li>Based in Abu Dhabi or willing to relocate.</li></ul>Benefits:<ul><li>Competitive salary and allowances.</li><li>Opportunity to work with advanced healthcare IT systems.</li><li>Growth and training opportunities.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthEducation:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>IT Support: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Senior IT Engineer

Explore 440+ Network engineer in Abu Dhabi this January. Find roles across top companies and apply now to boost your career.