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Kavak

<div><div>Job Information
<ul><div>Date Opened
<div>03/09/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Automotive
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>City
<div>Dubai
</div></div><div>Zip/Postal Code
<div>337-1500
</div></div><div>Country
<div>United Arab Emirates
</div></div></ul></div><div>About Us
<div><div>Who WE are? 
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car. 
 
But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world. 
 
Today we have more than 180 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market. 
 
Wanna join us on this exciting ride?</div> 
</div>Job Description
<div><div>Key Responsibilities: 
</div><ul><li>
Handle inbound and outbound customer interactions (calls, WhatsApp, email). 
</li><li>
Support customers with post-purchase inquiries such as service appointments, warranties, and vehicle concerns. 
</li><li>
Promote and sell ancillaries to customers based on their vehicle needs. 
</li><li>
Coordinate with internal teams (Operation, Sales, Supply, workshop, logistics, finance) to resolve customer cases. 
</li><li>
Follow up with customers to ensure their issues are fully resolved. 
</li><li>
Identify customer pain points and escalate complex cases when needed. 
</li><li>
Support initiatives to improve Customer Satisfaction (CSAT/NPS). 
</li><li>
Ensure compliance with company processes and service standards.</li></ul><div></div> 
Requirements<div>
Skills and Qualifications: 
</div><ul><li>
2&ndash;3 years of experience in customer service, call center, aftersales, or sales roles. 
</li><li>
Experience in upselling or selling is highly preferred. 
</li><li>
Strong communication and negotiation skills. 
</li><li>
Customer-focused mindset with the ability to build trust and drive sales. 
</li><li>
Ability to manage multiple customer cases and follow up effectively. 
</li><li>
Automotive industry experience is a plus. 
</li>
English and Arabic. 
<li>
</li></ul><div>
Do you want to be part of this story? Apply now!</div></div></div></div>

Customer Support Agent - After Sales

IIQAF

<div>Location: Dubai, United Arab Emirates 
Industry: Construction 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,500 per month
<h3 class="jobSectionHeader">Job Overview</h3>
IIQAF Group is hiring a proactive and professional Customer Service Agent to support our construction operations in Dubai. The ideal candidate will manage client communication, service coordination, complaint resolution, project updates, and administrative support while ensuring exceptional customer satisfaction across construction projects.
This role is ideal for candidates searching for Customer Service jobs in Dubai, Customer Service Agent UAE, Construction Customer Support Dubai, Client Service Executive UAE, or Customer Care Representative Construction industry.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Handle customer inquiries, service requests, and project-related communications</li><li>
Coordinate with project managers, site supervisors, and technical teams</li><li>
Provide accurate project updates and service information to clients</li><li>
Resolve customer complaints and service issues efficiently</li><li>
Maintain CRM systems and customer service documentation</li><li>
Schedule site visits, follow-ups, and service appointments</li><li>
Ensure high standards of client satisfaction and relationship management</li><li>
Prepare reports on customer feedback and service performance</li><li>
Support sales and operations teams with administrative coordination</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Customer Service Agent, Customer Support Executive, or Client Service Representative</li><li>
Experience in construction, engineering, or project-based industries (preferred)</li><li>
Strong communication and interpersonal skills</li><li>
Knowledge of CRM software and Microsoft Office</li><li>
Ability to manage multiple inquiries in a fast-paced environment</li><li>
Strong problem-solving and conflict resolution skills</li><li>
Professional and customer-focused attitude</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration or related field</li><li>
Experience handling B2B or project-based client support</li><li>
Familiarity with construction terminology and project workflows</li></ul></div>

Customer Service Agent

IZIL Beauty

Job Title: Call Center AgentDepartment: CommercialReporting to: Store &amp; Spa ManagerLocation: Dubai MallWork Type: [Full-time / Rotational shifts, including weekends and holidays]Job Purpose:To handle all incoming client communications via phone and ensure a seamless booking experience. This role is key in converting inquiries into appointments, promoting spa services, and supporting front-desk operations when required, all while maintaining the highest level of customer service.Key Responsibilities:&middot; Answer all incoming phone calls promptly and professionally.&middot; Schedule, update, and cancel appointments using the booking system.&middot; Provide accurate and detailed information on services, packages, and promotions.&middot; Upsell treatments, upgrades, and retail products during appointment bookings.&middot; Handle customer queries, concerns, and complaints with empathy and efficiency.&middot; Maintain accurate records of all calls, bookings, and client information.&middot; Coordinate closely with the spa operations and reception teams to ensure service continuity.&middot; Support reception duties when required, including welcoming clients, handling check-ins/check-outs, and managing the waiting area.&middot; Follow all confidentiality protocols and uphold Izil Spa's service standards.Key Competencies:&middot; Customer-focused mindset&middot; Communication and interpersonal skills&middot; Sales and upselling techniques&middot; Problem-solving skills&middot; Team collaboration&middot; Flexibility and adaptabilityJob Type: Full-timePay: AED4,000.00 per monthExperience:<ul><li>as a call center Agent: 2 years (Preferred)</li></ul>Language:<ul><li>Must be Arabic and English Speaker (Preferred)</li></ul>

Call Center Agent - Female

AZA VEHİCLES RECOVERY

Job Title: Call Center AgentJob Overview:We are seeking a dynamic and customer-oriented individual to join our call center team as a Call Center Agent. The primary responsibility of this role is to handle inbound and outbound calls from customers, addressing their inquiries, resolving issues, and providing exceptional customer service. The ideal candidate should possess excellent communication skills, patience, and the ability to handle high-stress situations calmly and efficiently.Only those with experience in this field should apply. Other resumes will not be considered.Responsibilities :1. Answer inbound calls in a timely and friendly manner from tenants2. Evaluate problems and complaints of the tenants and enter in the system (CRM)3. Assign complaints/work to the technician via work orders4. Route calls to other team members whenever needed5. Make relevant notes from customer interactions6. Arrange vehicle and materials when needed7. Complete call logs and reports8. Maintain attendance sheets10. Raising martial requisitions12. Manage &amp; update customer databases13. Follow-up on customer calls16. Keeping track of recovery cars.Language :Hindi , EnglishJob Type:Full-timeLocation:Only those with experience in this field should apply. Other resumes will not be considered.Benefits:visa : provided by the companypriority for candidate who has own visasalary : 3000 aed + bonuskindly share your cv to this email :Job Type: Full-timePay: From AED3,000.00 per month

Call Center Representative

Intelligent Solutions HR

<div>
 
 
 
 General Overview:
 
 
 
 
 
 
 
 We are partnering with a leading organisation within the insurance sector to hire Emirati candidates for a
 
 Call Centre Agent
 
 role based in
 
 Dubai
 
 . This is an excellent opportunity for Emirati professionals looking to build a long-term career in a structured, customer-focused environment.
 
 
 
 
 
 The role is ideal for individuals with strong communication skills and a passion for customer service, offering exposure to insurance products, client interactions, and operational processes within a dynamic team.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls in a professional and efficient manner
 </li>
 <li>
 Provide accurate information regarding insurance products, services, and policies
 </li>
 <li>
 Resolve customer inquiries, concerns, and complaints within defined timelines
 </li>
 <li>
 Maintain accurate records of customer interactions in internal systems
 </li>
 <li>
 Ensure high levels of customer satisfaction and service quality
 </li>
 <li>
 Follow internal procedures and service standards to deliver consistent customer experience
 </li>
 <li>
 Coordinate with internal teams when required to resolve customer issues
 </li>
 </ul>
 
 
 
 
 
 
 Key Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Emirati with FamiIy Book (Emiratisation role) &ndash; mandatory
 </li>
 <li>
 High School, Diploma, or bachelor&rsquo;s degree holders are welcome to apply
 </li>
 <li>
 Strong communication skills in English (Arabic is an advantage)
 </li>
 <li>
 Interest in customer service and client-facing roles
 </li>
 <li>
 Prior experience in a call centre or customer service role is an advantage
 </li>
 <li>
 Strong interpersonal skills with the ability to work in a fast-paced environment
 </li>
 <li>
 Professional, positive attitude with a willingness to learn
 </li>
 </ul>
</div>

Call Centre Agent - UAE National (Emiratisation)

Flexloop

Only German-speaking candidates will be considered for this role.Are you looking for a real opportunity to build your career from home? We are hiring freelance call center agents to join our customer service team in a fully remote role. No previous experience is required — we value your motivation, responsibility, and willingness to learn. What You Will Do<ul><li>Manage customer calls and inquiries in a professional and friendly manner</li><li>Provide clear, accurate information and solutions</li><li>Record each case correctly in the system</li><li>Escalate technical issues to the relevant team when necessary</li></ul> <h3>What We’re Looking For</h3><ul><li>Strong interest in customer service and problem-solving</li><li>Clear and confident communication skills over the phone</li><li>Ability to quickly adapt to new digital tools</li><li>Organized, detail-oriented, and reliable</li><li>Quiet workspace with a stable internet connection</li><li>Computer with Windows 10 or 11 and 4–6 GB RAM minimum</li><li>Previous customer service experience (preferred but not required)</li></ul> <h3>What We Offer</h3><ul><li>Freelance collaboration with pay based on services provided</li><li>Hourly compensation plus performance-based bonuses</li><li>Full initial training and ongoing support</li><li>Flexible working hours</li><li>Professional environment with long-term growth opportunities</li><li>A great opportunity to build stability while working from home  </li></ul>Join our team and take the next step in your career as a freelance call center agent — all from the comfort of your home.

German-Speaking Freelance Call Center Agent (Remote)

VALTRANS TRANSPORTATION SYSTEMS & SERVICES

We are seeking a dedicated Arabic Call Center Agent to join our parking management team. The ideal candidate will provide exceptional customer service by handling inquiries, resolving issues, and ensuring a smooth communication experience.Responsibilities:- Handle incoming calls and respond to customer inquiries related to parking services.- Provide accurate information about parking policies, procedures, and payment options.- Resolve customer issues efficiently and escalate complex problems when necessary.- Maintain detailed and accurate records of customer interactions and transactions.- Collaborate with other departments to ensure customer satisfaction and service improvements.- Follow up on customer requests and ensure timely resolution of complaints.Qualifications:- Fluent in Arabic with excellent verbal communication skills.- Experience in call center or customer service roles, preferably in parking management or related fields.- Strong problem-solving skills and the ability to handle challenging customers calmly.- Good computer literacy and ability to use call center software and databases.- Excellent interpersonal skills and a customer-focused attitude.- Ability to work in a fast-paced environment and manage multiple tasks effectively.Job Type: Full-timePay: Up to AED4,000.00 per monthApplication Question(s):<ul><li>Are you willing to accept AED 4,000 salary?</li><li>Can you join immediately?</li></ul>Experience:<ul><li>Call Center Representative: 1 year (Required)</li></ul>Work Location: In person

Arabic Call Center Agent

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