customer support agent

Intelligence Gateway

About the Role:Are you ready to step into a dynamic and rewarding career in customer service? We&rsquo;re looking for both fresh talent and experienced professionals to join our team as Calling Agent for a software company. This role is perfect for individuals with strong communication skills, a problem-solving mindset, and a passion for helping others.You&rsquo;ll be part of a supportive team, handling customer interactions over the phone and delivering clear, prompt solutions.What You&rsquo;ll Be Doing:&middot; Identify and understand customer needs effectively&middot; Address inquiries with clarity and professionalism&middot; Research issues and provide appropriate solutions or alternatives&middot; Adhere strictly to company policies and procedures&middot; Ensure timely completion of daily call tasksWhat We&rsquo;re Looking For:&middot; Fresh graduates or professionals with 1 years of call center experience&middot; Minimum qualification: Intermediate / O or A Levels or higher&middot; Fluent in spoken and written English&middot; Strong analytical and critical thinking abilities&middot; Quick learner with a proactive attitude&middot; Ability to remain calm and professional with difficult clientsNote: Candidates currently in matriculation or who have just passed are not eligible for this position.Perks &amp; Benefits:Performance-Based Bonuses &ndash; Daily, Weekly &amp; MonthlyTravel Allowance &ndash; For Female EmployeesWeekends Off &ndash; Enjoy Saturdays and Sundays Friendly and collaborative team environmentWhat Makes You Stand Out:&middot; Excellent English communication (spoken and written)&middot; A collaborative attitude and team spirit&middot; Ability to explain technical matters in simple terms&middot; Time management and task prioritization skills&middot; Patience and professionalism under pressureOther Details:Shift Timings: 10:00 PM &ndash; 6:00 AM (Monday to Friday)Job Type: Full-TimeSalary: Rs 25,000 &ndash; 50,000 + Incentives Earn Up-to 80KKickstart your career with us today &mdash; apply now and unlock the opportunity to grow, learn, and earn in a supportive and rewarding environment!Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agent (Night Shift)

The Talenters

PART-TIME JOB &ndash; EARN BIG WITH YOUR ENGLISH! We&rsquo;re hiring fluent English speakers for the position of International Call center agent (7 PM &ndash; 2 AM &amp; 7PM - 4AM). Earn a fixed salary of 45,000 PKR + 1,000 PKR per lead commission in a professional, growth-driven environment.Earn Up to 80k!Timings: Monday &ndash; Friday, 7 PM &ndash; 2 AM (Weekends Off!)If you have excellent English and the passion to earn more, apply now! No experience needed &ndash; just confidence and good communication skills.Send your CV via WhatsApp 0349-3613193.Limited part-time positions available &ndash; Apply today!Job Type: Full-timePay: Rs45,000.00 per monthWork Location: In person

Part-Time Sales Executive

Ace Marketing

Ace Marketing is currently seeking motivated and confident individuals to join our team at our Gulistan-e-Johar office in Karachi.Position: International Call Center Agent Location: Gulistan-e-Johar, Karachi Salary Package: PKR 40,000 (Basic Salary + Commission + Performance Bonuses) Job Type: Full-time / Part-timeEligibility Criteria:<ul><li>Education: Intermediate to Graduation</li><li>Excellent English communication skills</li><li>Target-driven mindset with a positive attitude</li></ul>What We Offer:<ul><li>Attractive salary package</li><li>Commission and performance-based bonuses</li><li>Professional work environment</li><li>Growth opportunities and additional perks</li></ul>Job Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulistan-e-Johar Karachi?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Call Centre Executive (O/A-Levels Student’s)

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Tabani Real Estate Pakistan

Key Responsibilities:- Conduct outbound calls to potential and existing clients.- Respond to inbound inquiries professionally and promptly.- Maintain accurate records of calls and client interactions.- Provide information regarding company services and address client concerns.- Follow communication scripts and guidelines to ensure consistency.- Work closely with the sales and marketing teams to support ongoing campaigns.- Meet daily and weekly call targets.Requirements:- 6 months to 1 year of relevant experience in a calling, telesales, or customer service role.- Strong communication and interpersonal skills.- Ability to handle high call volumes with efficiency.- Basic computer literacy and familiarity with CRM systems (preferred).- Positive attitude, strong work ethic, and attention to detail.- Preference will be given to female applicants.Job Type: Full-timeWork Location: In person

Calling Agent

octopus Digital Network

Job Responsibilities:<ul><li>Answer incoming calls professionally and make follow-up calls as required.</li><li>Respond promptly to customer inquiries via calls and chat.</li><li>Handle customer complaints efficiently and ensure timely resolution.</li><li>Provide accurate product and service information to customers.</li><li>Process new orders and complaints by punching data into POS and CRM systems.</li><li>Coordinate with relevant departments to resolve customer issues on a priority basis.</li><li>Follow up on complaints and report closure status to the line manager.</li><li>Comply with instructions and perform additional tasks assigned by the line manager.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills in both Urdu and English.</li><li>Fast and accurate typing skills.</li><li>Ability to search, navigate, and identify locations efficiently.</li><li>Proficient in computer usage and basic software applications.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In personExpected Start Date: 30/12/2025

Domestic Call Center Agents Job - Night Shift

Jinnah tutors academy

Jinnah Tutor Academy is hiring a Female Customer Service Representative for a calling-based role at our office.Job Details<ul><li>Position: Customer Service Representative (CSR)</li><li>Gender Requirement: Female only</li><li>Job Type: Full-time</li><li>Work Type: Calling-based (handling inquiries &amp; follow-ups)</li><li>Timings: 11:30 AM &ndash; 8:00 PM</li><li>Location: RJ Mall, Karachi</li></ul>Responsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Respond to parents&rsquo; and students&rsquo; inquiries regarding tuition services</li><li>Maintain call records and basic follow-up details</li><li>Coordinate with the internal team for lead handling</li><li>Provide accurate information about tutors, subjects, and packages</li></ul>Requirements<ul><li>Female candidate (mandatory)</li><li>Good communication skills (Urdu &amp; basic English)</li><li>Confident phone handling and polite attitude</li><li>Basic computer knowledge (calls, WhatsApp, simple data entry)</li><li>Prior customer service or call center experience is a plus (not mandatory)</li></ul>What We Offer<ul><li>Friendly and professional work environment</li><li>Fixed working hours</li><li>Opportunity to grow with a reputed education academy</li><li>Competitive salary (based on experience)</li></ul>Location: RJ Mall, Karachi Apply now if you are confident, energetic, and ready to work in a calling-based customer service role.Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Female Customer Service Representative

Explore 1255+ Customer support agent in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.