customer service representative Jobs in Lahore

customer service representative

sales representative

customer sales representative Jobs in Lahore

customer sales representative

customer support executive Jobs in Lahore

customer support executive

sales associate

customer support agent

Planlab Solutions

Read this complete job description carefully before applying.PlanLab Solutions is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer support to our clients via chat, email, and phone.Location: Model Town Link Road, LahoreShift: Afternoon 12/1 pm to 9 hours onward (9 hours)Responsibilities:<ul><li>Manage Email Queries, Live Chat and Calls with international clients</li><li>Proficiency in computer operations and using MS Office and Excel</li><li>No sales, targets, or commission-based work</li><li>Resolving customer issues and complaints by investigating the root cause of the problem, providing the appropriate solution, and following up to ensure customer satisfaction.</li><li>Maintaining accurate and up-to-date customer information and records.</li><li>Providing product information, troubleshooting guidance, and technical support to customers.</li><li>Keeping abreast of product and industry developments to provide the best service possible.</li></ul>Requirements:<ul><li>Excellent communication skills in written and verbal English.</li><li>Strong customer service orientation and ability to empathize with customers.</li><li>Good problem-solving skills and the ability to think on one's feet.</li><li>Ability to work independently and as part of a team.</li><li>Basic computer and internet skills.</li><li>Ability to multi-task and prioritise workload.</li><li>Flexibility to work in shifts, including weekends and holidays.</li></ul>Qualifications:<ul><li>Proficient in spoken English</li><li>Availability for Afternoon shifts</li><li>At least a High school diploma or equivalent is beneficial to have.</li><li>Comfortable working with computers and various software applications.</li><li>Experience in a call centre or in providing customer support via chat or email is a plus.</li></ul>To apply, please submit your resume and a cover letter highlighting your relevant experience and skills. We thank all applicants for their interest, but only those selected for an interview will be contacted.Job Types: Full-time, ContractPay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Are you fluent in spoken, written, and listening English? (Yes/No)</li><li>Please list 2-3 dates and time ranges that you could do an interview.</li><li>What is your current Salary?</li><li>What is your expected salary?</li><li>How would you rate your English proficiency? (Fluent / Native / Advanced / Intermediate / Basic).</li><li>Are you comfortable with handling outbound and inbound calls?</li><li>Can you write professional emails and handle live chat?</li><li>Are you available for the on-site afternoon shift? (12:00/1:00 PM onwards &ndash; 9 hours)</li></ul>Work Location: In person

CSR-CUSTOMER SUPPORT AGENT

TalentPop App

<div>
 
 About Us
 
 
 
 At TalentPop App, we believe customer support is more than just answering questions &mdash; it&rsquo;s about building trust and connection. We&rsquo;re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.
 
 
 
 What You&rsquo;ll Do
 
 
 
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 Connect with customers via chat, email, or phone to answer questions and resolve issues
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 Assist with everything from product inquiries to order tracking and returns
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 Deliver kind, clear, and helpful responses that leave a positive impression
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 Stay up-to-date with product knowledge and support practices to consistently offer high-quality service
 
 
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 </ul>
 
 What We Offer
 
 
 
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 Competitive pay with annual performance-based increases
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 Paid time off so you can take care of yourself
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 Comprehensive health and dental insurance or a monthly health stipend to keep you feeling your best
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 Holiday bonuses to show appreciation for your hard work
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 A fully remote work setup &mdash; no commuting, ever
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 Opportunities for growth and advancement as we continue to expand
 
 
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 </ul>
 
 What We&rsquo;re Looking For
 
 
 
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 Excellent English communication skills (both written and spoken)
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 At least 1 year of online/remote customer service experience (especially in e-commerce or remote support)
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 Experience with platforms like Zendesk, Gorgias, or Shopify is a plus or an advantage
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 Patient, empathetic, and responsible problem-solver
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 Enjoys being part of a team and takes pride in a job well done
 
 
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 </ul>
 
 What You&rsquo;ll Need To Work From Home
 
 
 
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 Your own computer or laptop (i5 processor or equivalent preferred)
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 A reliable internet connection (minimum of 15 Mbps upload/download speed)
 
 
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 </ul>
 
 Use Application Code:
 
 CS
 
 
 
 READY TO JOIN US?
 
 
 
 If you're passionate about making someone&rsquo;s day better and want to be part of a supportive, remote-first team, we&rsquo;d love to hear from you. Apply now and let&rsquo;s grow together!
</div>

Customer Support Agent

Location: Model Town Link Road, Lahore Schedule: Afternoon shift (starts between 12 PM &ndash; 1 PM, 9-hour shift)About the Role PlanLab Solutions is looking for an enthusiastic and dedicated Customer Support Representative to join our growing team. The ideal candidate will have a passion for helping customers and ensuring every interaction is positive and professional. This position involves managing communication with international clients through email, live chat, and phone.Key Responsibilities<ul><li>Handle customer inquiries across multiple channels (calls, live chat, and emails).</li><li>Provide accurate information, guidance, and troubleshooting support to customers.</li><li>Maintain and update customer records in the system.</li><li>Identify and resolve issues by analyzing customer concerns and providing timely solutions.</li><li>Follow up with clients to ensure their problems are completely resolved.</li><li>Stay informed about company products and updates to deliver the best service possible.</li><li>Collaborate with the team to improve overall customer satisfaction.</li></ul>What We&rsquo;re Looking For<ul><li>Excellent verbal and written English communication skills.</li><li>Strong interpersonal skills with a customer-first mindset.</li><li>Good analytical and problem-solving abilities.</li><li>knowledge of MS Office and Excel.</li><li>Comfortable working independently or as part of a team.</li><li>Ability to multitask and manage workload effectively.</li><li>Willingness to work flexible shifts, including weekends or holidays if required.</li></ul>Preferred Qualifications<ul><li>Minimum: High school diploma or equivalent.</li><li>Experience in customer support, call centers, or chat/email-based support is an advantage.</li><li>Confident computer user with good internet navigation skills.</li><li>Must be available for afternoon shift timings.</li></ul>Why Join Us<ul><li>No sales targets or commission pressure.</li><li>Supportive team environment.</li><li>Opportunity to grow within a dynamic organization.</li></ul>How to Apply If you&rsquo;re passionate about providing outstanding customer service, we&rsquo;d love to hear from you. Please note that only shortlisted candidates will be contacted for further steps in the hiring process.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you fluent in spoken, written, and listening English? (Yes/No)</li><li>Are you available for the on-site afternoon shift? (12:00/1:00 PM onwards &ndash; 9 hours)</li><li>How would you rate your English proficiency? (Fluent / Native / Advanced / Intermediate / Basic).</li><li>Are you comfortable with handling outbound and inbound calls?</li><li>Can you write professional emails and handle live chat?</li><li>What is your current Salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer Service Representative

ANALTYTICA

Job Title: Call Center Representative Company: ATU Logistics Location: Near DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday to Friday)About the RoleATU Logistics is seeking motivated and customer-focused Call Center Representatives to join our night shift team. As the first point of contact for our clients, you&rsquo;ll handle inbound and outbound calls, provide accurate information, resolve concerns, and ensure a smooth customer experience. We&rsquo;re looking for confident communicators who can remain calm under pressure and deliver professional, high-quality service at all times.Key Responsibilities<ul><li>Manage inbound calls and assist customers with inquiries or support requests.</li><li>Conduct outbound calls for follow-ups, shipment updates, and confirmations.</li><li>Clearly communicate logistics solutions and company services to customers.</li><li>Handle complaints with professionalism and empathy, escalating when necessary.</li><li>Maintain accurate records of customer interactions in CRM systems.</li><li>Coordinate with sales and dispatch teams to ensure efficient operations.</li><li>Stay up to date with company policies, services, and logistics updates.</li></ul>Requirements<ul><li>Prior experience in customer service or call center roles (US/Canada market experience preferred).</li><li>Excellent English communication skills (spoken and written).</li><li>Strong listening, multitasking, and problem-solving abilities.</li><li>Basic computer literacy and familiarity with CRM tools.</li><li>Full-time night shift availability at our office near DHA Phase 6, Lahore.</li></ul>Why Join UsAt ATU Logistics, your role directly contributes to customer satisfaction and business success. We offer a professional and supportive environment, competitive salaries, performance-based incentives, and clear opportunities for career advancement.If you&rsquo;re enthusiastic, dependable, and ready to build a rewarding career in customer support, we&rsquo;d love to hear from you. Apply now and grow with ATU Logistics!Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Representative

Breeze Travel Agency

We are hiring enthusiastic and customer-focused Female Call Center Agents with excellent communication skills and a strong English accent. The ideal candidate will be responsible for handling inbound and outbound calls, providing top-quality support to international clients, and ensuring customer satisfaction.Key Responsibilities:<ul><li>Handle customer inquiries professionally via phone calls.</li><li>Provide accurate information and resolve customer issues efficiently.</li><li>Maintain a polite, confident, and friendly tone during all interactions.</li><li>Record and update customer information in the system.</li><li>Follow up with clients to ensure their needs are met.</li><li>Achieve daily/weekly targets set by the management.</li></ul>Requirements:<ul><li>Excellent verbal communication skills with a clear English accent.</li><li>Strong listening and problem-solving abilities.</li><li>Previous experience in a call center or customer support role is a plus.</li><li>Ability to work in a fast-paced environment.</li><li>Basic computer knowledge (MS Office, CRM software).</li><li>Must be flexible with night shifts (for international clients).</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary + attractive commission structure.</li><li>Professional and supportive work environment.</li></ul>Job Type: Full-timeWork Location: In person

Female Call Center Agent (Customer Support)

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirment:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Helpline agent

Excellence Delivered

Read the JD carefully (Its not Digital Marketing role)We are looking for a reliable and detail-oriented Chat Support Assistant / SMS Marketing Coordinator to support the execution of digital outreach campaigns and lead engagement initiatives. The ideal candidate will be responsible for managing outgoing communications, responding to inbound messages, organizing lead information, and ensuring campaign processes run smoothly.Job Details:<ul><li>Office Timing: 6 PM to 3 AM (Pakistan Time)</li><li>Starting Salary: 50,000/- PKR</li><li>Job Type: Full Time (On-Site)</li></ul>Responsibilities:<ul><li>Assist in execution of marketing campaigns including Text Marketing, SMM and other out bound marketing campaigns.</li><li>Respond all the incoming leads from Text Marketing, and Social Media.</li><li>Conduct data analysis to track campaign performance, identify trends, and make data-driven recommendations for improvement.</li><li>Manage and maintain marketing databases, ensuring accuracy and completeness of customer information.</li><li>Coordinate with internal teams to gather and analyze data, and provide insights to inform marketing strategies and decision-making.</li><li>Stay updated on industry trends, best practices, and emerging technologies in digital marketing and data analysis.</li><li>Motivated to work on same task for long periods.</li></ul>Requirements:<ul><li>Excellent written communication and interpersonal skills</li><li>Strong attention to detail and ability to follow structured workflows</li><li>Comfortable with digital tools, spreadsheets, and CRM basics</li><li>Experience required is 0 to 6 months</li><li>Fresh graduates are encouraged to apply</li></ul>Perks:<ul><li>Complimentary evening meal</li><li>Monthly performance bonus</li></ul>Note:<ul><li>An on-site test will be conducted to assess English communication skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Would you be comfortable working onsite at Johar Town during the night shift (6 PM &ndash; 3 AM)?</li><li>Can you join immediately? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Chat Support Assistant

Explore 1339+ Customer support agent in Lahore this October. Find roles across top companies and apply now to boost your career.