customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

chat support representative Jobs in Lahore

chat support representative

it support engineer

customer support agent

Prime Security Services Limited

We are looking for a Control Room Operator / Customer Support AgentDuties and responsibilities:<ul><li>Handle incoming calls</li><li>Monitor Control Room Systems</li><li>Provide customer service when called upon to do so</li><li>Handle crises and emergencies calmly and with confidence</li><li>Ensure all safety and emergency procedures are followed</li><li>CCTV monitoring</li><li>Scheduling staff and updating the system</li><li>Collects information and data, creates and provides reports, and maintains effective communications with a wide variety of stakeholders</li><li>Performs data entry in a timely, accurate, and inclusive manner</li><li>Liaises with employees and vendors in a helpful, cordial, and proactive manner</li><li>Participates in departmental meetings as required</li><li>Communicate concerns, process improvement ideas, or other opportunities for improvement to the Supervisor</li><li>Performs other duties as required</li><li>Support other departments when required.</li></ul>Working Hours will be as per UK time. Day and Night shift patterns.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you flexible working day and night?</li></ul>Experience:<ul><li>customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Control Room Operator / Customer Support Agent

OOP Technologies

Job Description: OOP Technologies is seeking a Call Center Agent with a strong background in digital services to join our expanding team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This role requires excellent communication and sales skills to effectively engage clients, understand their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

Octet Solutions(SMC-PVT) Limited

We are hiring a Call Center Agent (preferably female) to join our software house support team. The ideal candidate will manage customer interactions across calls, chats, emails, and social media, ensuring fast, friendly, and accurate technical assistance for users of the company&rsquo;s software products.You&rsquo;ll be the frontline voice of the company, helping customers resolve issues, understand features, and stay satisfied, all while maintaining strong communication and quality standards.Key Responsibilities<ul><li>Handle inbound and outbound calls, live chats, emails, and social media messages from customers.</li><li>Provide first-line technical support for software issues (installation, account setup, usage guidance, etc.).</li><li>Log and manage all customer interactions in the CRM or ticketing system</li><li>Meet key call center KPIs: AHT (Average Handle Time), FCR (First Contact Resolution), CSAT (Customer Satisfaction), and SLA adherence.</li><li>Escalate advanced technical issues to Tier-2 support or the development team.</li><li>Follow up with customers to ensure problem resolution and positive feedback.</li><li>Document recurring issues and share improvement insights with QA and Product teams.</li><li>Maintain a strong understanding of company products and new feature releases.</li></ul>Requirements<ul><li>Minimum 6 months of experience in a Call Center or Customer Support role (preferably within IT/Software).</li><li>Excellent English communication skills (verbal and written).</li><li>Tech-savvy with the ability to explain software solutions in simple terms.</li><li>Strong problem-solving skills, patience, and attention to detail.</li><li>Experience handling social media customer queries (Facebook, LinkedIn, Instagram).</li></ul>Benefits<ul><li>Competitive salary based on experience.</li><li>Career growth opportunities.</li><li>Free training on company products and tools.</li><li>Supportive work culture in a growing international tech environment.</li></ul>Location: 30 R, DHA Phase 8, Ex Air Avenue, Lahore ( near Neon Square)Timings: Mon-Sun 9:00 am - 6:00 pm ( On site)- one day flexible offJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have good communication and spoken english skills?</li><li>Are you able to travel on-site Mon-Sun (9:00 am - 6:00 pm ) ? </li></ul>Work Location: In person

Call Center Agent – Software Support (Female Preferred)

RANK ARROW (SMC-PRIVATE) LIMITED

It&rsquo;s a full-time position and a golden opportunity for freshers with good spoken English skills to work as a CSR/Calling Agent at SA Marketing - UK Energy Call Center (100% Legal &amp; Halal)Skills:<ul><li>Excellent spoken English (must)</li><li>Clear communication</li><li>Confidence</li><li>Fast learner</li></ul>Qualifications:<ul><li>Education: FA/BA</li></ul>Timing &amp; Package:<ul><li>Evening/Night Timing: 2 PM - 11 PM</li><li>Salary: 25-35K based on interview + Commission on sales.</li></ul>Location: Gulberg 3, LahoreAttention: It's an on-site job. This is a 100% legal &amp; halal business.Job Types: Full-time, FresherPay: Rs25,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Rate your spoken English Skills (1-10)</li><li>Have you ever worked in a call center before (yes/no)?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Fresher Customer Sales Representative for UK Call Center

Dejure Technologies

We are looking for client focused Chat Support Representative to join our team. The ideal candidate will handle technical queries, troubleshoot basic issues, provide guidance, and ensure a smooth customer experience and client retention.Requirements:<ul><li>Provide real-time chat support to customers.</li><li>Respond professionally to customer inquiries.</li><li>Resolve customer issues, complaints, and questions accurately and efficiently.</li><li>Document all interactions and maintain up-to-date customer records.</li><li>Communicate updates or issues to team leads as needed.</li><li>Familiarity with CRM software (Salesforce, HubSpot, etc.) and sales tracking tools.</li></ul>Qualification:<ul><li>Minimum 1 year of experience in a customer support/chat support role.</li><li>Excellent written English and communication skills.</li><li>Ability to multitask and handle multiple chats simultaneously.</li><li>Problem-solving attitude with patience and empathy.</li><li>Ability to work in shifts (if required).</li></ul>Location: PIA Road near wapda town ,Lahore Timings: 11:00am-8:00pmJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Chat Support Representative

Half Price Packaging PVT Ltd

We are hiring Fresh Customer Service Representatives (CSRs) to join our growing digital marketing call center team. The ideal candidate should have good communication skills, confidence, and enthusiasm to work in a professional sales environment.Key Responsibilities:<ul><li>Handle outbound and inbound calls to assist customers professionally</li><li>Provide accurate information about company services (SEO, GMB, Digital Marketing)</li><li>Maintain positive relationships with clients and ensure customer satisfaction</li><li>Follow call scripts and achieve daily or weekly performance targets</li><li>Record customer information accurately in the CRM system</li><li>Work closely with the sales and support team to ensure smooth client handling</li></ul>Required Skills:<ul><li>Excellent English communication skills (spoken &amp; listening)</li><li>Basic computer knowledge (MS Office / CRM handling)</li><li>Positive attitude, confidence, and willingness to learn</li><li>Ability to work in a night shift environment</li><li>Fresh candidates are encouraged to apply</li></ul>Qualifications:<ul><li>Minimum Intermediate or Bachelor&rsquo;s degree</li><li>No prior experience required (training will be provided)</li></ul>Job Benefits:<ul><li>Basic salary + attractive commission structure</li><li>Monthly bonuses &amp; performance incentives</li><li>Saturday &amp; Sunday off</li><li>Friendly and growth-oriented work environment</li></ul>Contact: 0318-1490668 Company: www.digisparo.com Location: Gulberg III, LahoreJob Types: Full-time, FresherWork Location: In person

CSR (Fresh)

StudyWise

<div>
 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
 </li>
 <li>
 Schedule consultations with Visa Experts based on client needs and availability.
 
 </li>
 <li>
 Serve as the first point of contact for clients seeking immigration advice.
 
 </li>
 <li>
 Guide clients on required documents, timelines, and consultation procedures.
 
 </li>
 <li>
 Relay relevant client information to advisors to ensure well-prepared meetings.
 
 </li>
 <li>
 Maintain smooth communication between clients and the immigration advisory team.
 
 </li>
 <li>
 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
 </li>
 <li>
 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
 </li>
 <li>
 Strong written communication and interpersonal skills.
 
 </li>
 <li>
 Excellent multitasking and time management abilities.
 
 </li>
 <li>
 Attention to detail and client-focused attitude.
 
 </li>
 <li>
 Basic knowledge of visa or immigration processes is an advantage.
 
 </li>
 </ul>
</div>

Explore 1547+ Customer support agent in Lahore this November. Find roles across top companies and apply now to boost your career.

1547 customer support agent jobs IN Lahore

Control Room Operator / Customer Support Agent

Call Center Agent (Digital Services)

Call Center Agent – Software Support (Female Preferred)

Fresher Customer Sales Representative for UK Call Center

Chat Support Representative

CSR (Fresh)

Chat Support Representative