customer support executive (remote)

customer support executive remote

ZDIGITIZING

Job Title: Customer Support ExecutiveCompany: ZDIGITIZING Location: Remote Job Type: Full-Time (Permanent)About Us Zdigitizing LLC provides embroidery digitizing and vector art services to clients worldwide. We are committed to delivering quality work with quick turnaround times. We are currently looking for a Customer Support Executive to assist our international customers and ensure a smooth customer experience.Compensation &amp; Benefits<ul><li>Salary Range: PKR 40,000 &ndash; 60,000 per month</li><li>Career growth opportunities</li><li>Remote working environment</li></ul>Key Responsibilities<ul><li>Respond to customer queries through phone, email, and live chat</li><li>Provide information regarding services, pricing, and order updates</li><li>Manage orders and maintain accurate records in CRM/helpdesk systems</li><li>Coordinate with internal teams for smooth order processing</li><li>Resolve customer complaints professionally and efficiently</li><li>Ensure customer satisfaction through proper follow-ups</li><li>Maintain service quality and follow company procedures</li></ul>Job RequirementsExperience<ul><li>1&ndash;2 years of experience in customer support or customer service</li></ul>Skills<ul><li>Strong English communication</li><li>Customer handling skills</li><li>Problem-solving abilities</li><li>Good typing and multitasking</li><li>Basic technical knowledge</li><li>Time management skills</li><li>Professional attitude with international clients</li></ul>System &amp; Other Requirements<ul><li>Reliable internet connection</li><li>Personal laptop or computer</li><li>6&ndash;8 hours power backup</li><li>Willingness to work in rotational shifts</li><li>Agreement to company policies and procedures</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: Remote

Customer Support Executive (Remote)

Nestlé USA

<div>Position Snapshot
Location: Sheikhupura
 
Position Title: Transport &amp; Safety Specialist 
Job Type: Full-time
Position Summary
To ensure timely and accurate execution of customer orders by optimizing transport operations at the Distribution Center. The role focuses on enhancing transport efficiency, ensuring safety compliance, driving cost optimization, and maintaining smooth logistics operations aligned with business needs and Nestl&eacute; standards.
A Day in the Life of...<ul><li>
Ensure safety compliance across all transport operations by implementing safety standards, fleet inspection protocols, and contractual safety clauses</li><li>
Manage transport availability to support customer service levels and ensure timely order fulfillment</li><li>
Monitor and improve transport efficiency through shift-wise planning, dwell time reduction, and performance tracking</li><li>
Support the Transport Manager in planning, monitoring, and executing cost-saving initiatives within VDC operations</li><li>
Drive continuous improvement through KPI dashboards, health checks, and process optimization initiatives</li><li>
Lead and execute cost-saving projects through NCE methodologies (Inno/Renno cycles, White Belt, Green Belt projects)</li><li>
Strengthen vendor and stakeholder relationships to ensure smooth operational execution</li><li>
Develop and coach transport assistants to build a high-performing operational team</li><li>
Ensure compliance with Safety, Health, Environment (SHE) and quality standards, including BBC reporting</li><li>
Improve distribution infrastructure efficiency including trolley availability and inbound operations</li></ul>
What Will Make You Successful
Experience<ul><li>
2&ndash;3 years of relevant experience in Supply Chain / Logistics / Distribution</li><li>
Exposure to transport management and distribution operations</li><li>
Experience in project management and continuous improvement initiatives</li><li>
Proven ability to work with cross-functional teams (Customer Service, Technical, DC Operations, etc.)</li></ul>
Competencies<ul><li>
Manage Compliance &amp; Risk &ndash; Able to independently ensure adherence to policies and safety standards</li><li>
Optimize &amp; Manage Performance &ndash; Strong KPI tracking and performance improvement capability</li><li>
Ensure Distribution &amp; Delivery &ndash; Effective execution of transport and delivery operations</li><li>
Planning Resources &amp; Capacity &ndash; Strong planning and resource optimization skills</li><li>
End-to-End Business Insight &ndash; Understanding of supply chain impact on business outcomes</li><li>
Future &amp; External Focus &ndash; Awareness of industry trends and improvement opportunities</li></ul></div>

Transport & Safety Specialist

Simcoe IT

Job DescriptionWe are looking for a dedicated and detail-oriented Shopify Account Handler to manage and optimize our Shopify store operations. The ideal candidate should have hands-on experience with Shopify and be capable of handling daily store activities efficiently.Key Responsibilities<ul><li>Manage and maintain the Shopify store on a daily basis</li><li>Upload and update products (titles, descriptions, images, pricing)</li><li>Handle order processing and fulfillment coordination</li><li>Monitor inventory and update stock levels</li><li>Manage discounts, promotions, and campaigns</li><li>Basic customer support (order queries, tracking, complaints)</li><li>Ensure website is updated, functional, and user-friendly</li><li>Coordinate with marketing team for campaigns and ads</li></ul>Requirements<ul><li>Basic to intermediate experience with Shopify</li><li>Understanding of eCommerce operations</li><li>Good communication and organizational skills</li><li>Basic knowledge of product listing and SEO</li><li>Ability to handle multiple tasks efficiently</li></ul>Preferred Skills (Plus Points)<ul><li>Experience with Shopify apps and integrations</li><li>Basic knowledge of Facebook/Google Ads</li><li>Canva or basic design skills</li><li>Product research experience</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>How much hands-on experience do you have with Shopify?</li><li>Can you explain your product listing process?</li><li>How do you handle the order fulfillment process?</li><li>How would you handle a customer complaint (e.g., late delivery or wrong product)?</li><li>Have you used any Shopify apps? If yes, which ones and for what purpose?</li></ul>Experience:<ul><li>Shopify Account Handler: 2 years (Required)</li></ul>Location:<ul><li>Sheikhupura (Required)</li></ul>Work Location: In person

Shopify Account Handler

<div>Location: Sheikhupura
Job Type: Full Time
Function: Finance &amp; Control
Position Summary
Main Purpose of Job: 
Provide financial insight and governance across Supply Chain operations by acting as a strategic business partner to both Finance and Supply Chain teams. Ensure effective cost management, support decision-making, and drive continuous improvement initiatives, particularly in distribution cost optimization.
A Day in the Life of&hellip;<ul><li>
Act as a key Finance Business Partner to the Supply Chain function, providing financial expertise and insights to support operational and strategic decisions.</li><li>
Represent Supply Chain perspectives within the Finance Management team (Taxation, ACR, ACP, Treasury, Planning &amp; Control, Decision Support, etc.).</li><li>
Represent Finance &amp; Control (F&amp;C) within the Supply Chain Management team (Customer Service, Procurement, D&amp;SP, Physical Logistics, Supply Chain Development).</li><li>
Lead and support distribution cost initiatives and identify opportunities for cost optimization and efficiency improvements.</li><li>
Collaborate cross-functionally to ensure alignment between financial targets and operational execution.</li><li>
Ensure compliance with Nestl&eacute; accounting standards, policies, and governance frameworks.</li></ul>
What Will Make You Successful
Key Experiences<ul><li>
Professional qualification (CA / ACCA / ACMA / MBA Finance / bachelor&rsquo;s in finance &amp; accounting).</li><li>
3&ndash;5 years of experience in Finance/Accounting, preferably in Supply Chain Controlling, Logistics, or Procurement.</li><li>
Experience in participating in or leading cross-functional projects.</li></ul></div>

Assistant Manager Controls - Supply Chain

The Citizens Foundation (TCF)

Note: This job is based in Sheikhupura city.Responsible for providing academic support to schools identified in the area and improving the delivery of quality education in line with TCF policies and procedure.Overall Area Leadership<ul><li>Responsible and accountable for the entire academic leadership and management of Schools and entire cohort of Principals.</li><li>Accountable for ensuring improvement in SSR, fee collection enhancement and day to day fleet management, Responsible for managing Area Administrator to perform overall administrative duties &amp; Academic data management (analysis, verification &amp; preservation)</li></ul>Relationship Management<ul><li>Maintain communication with community members and encourage use of community resources where possible to facilitate schools if needed, encourage Principals to keep strong communication with Parents and occasionally attend Parent-Student meetings. Maintain liaison with donor on donor related education activities where required.</li><li>Maintains communication with other AEMs to ensure a strong collaborative working environment, seeks feedback as well as shares best practice to support over all region development</li></ul>Quality of Principal<ul><li>Responsible for overall strengthening of Principal cohort to improve Principal Quality</li><li>Work with the RHR Manager in recruitment of quality local Principals (including participation in Assessment Centers)</li><li>Ensure full participation in PQI visits and monitoring regular academic feedback is provided to the Principals (including</li><li>formally through appraisals) and monitor continuous improvement throughout the year. Where applicable support the Principal through PIP</li></ul>Quality of Teacher<ul><li>Responsible for overall strengthening of Teacher cohort to improve Teacher Quality(Content through TCT and Pedagogy)</li><li>Work with the Principals in outreach and recruitment of quality local Teachers especially in difficult locations, In charge of approving Teacher transfers and promotion recommendations</li><li>Conduct minimum 1 classroom observation on every visit and ensure consistency in feedback</li></ul>Quality of Schools<ul><li>Develop clear action plan for struggling schools in the area, implementation and regular follow up to ensure improvement</li><li>Plan and develop strategies for area improvement (through AIP) clearly linked to whole school and area improvement.</li></ul>Required Skills:<ul><li>Excellent communication, negotiation, persuasion and interpersonal skills</li><li>Strong command over English and Urdu</li><li>Proficiency in using computer (MS Office, Internet etc.) Ability to multi task and meet deadlines</li><li>Analytical skills</li></ul>Education:Bachelor&rsquo;s / Master&rsquo;s in Education from a reputed institutionExperience:At least 3 years of experience as a principalGender: FemaleJob Type: Full-timeApplication Question(s):<ul><li>Do you live in Sheikhupura? Please don't apply if you are not located in Sheikhupura.</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>Willing to negotiate?</li></ul>Experience:<ul><li>Principal: 3 years (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: In person

Area Education Manager (Female) - Sheikhupura

HRPSP - Your Strategic HR Partner

Job description:Job Opportunity &mdash; Technician (FTTH Operations)Locations: Sheikhupura Salary Range: PKR 40,000Responsibilities:<ul><li>Perform fiber splicing, testing, and field troubleshooting.</li><li>Support ODN deployment and survey activities.</li><li>Assist senior engineers and maintain field tools.</li></ul>Requirements:<ul><li>Minimum DAE (Electrical/Electronics/Telecom).</li><li>0&ndash;1 year FTTH experience (Fresh candidates encouraged).</li></ul>Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Technician (FTTH Operations)