customer support & digital operations (csr) female Jobs in Faisalabad

customer support & digital operations (csr) female

customer support

IT Empire Private Limited

Position: Customer Support Executive Department: Customer Support / Operations Employment Type: Full-time Location: FaisalabadJob SummaryWe are looking for a dedicated and customer-focused Customer Support Executive to handle customer inquiries, resolve issues, and provide excellent service. The ideal candidate will act as a bridge between the company and its customers, ensuring customer satisfaction and maintaining long-term relationships.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or ticketing systems.</li><li>Provide accurate information about products and services.</li><li>Resolve customer complaints and issues in a timely and professional manner.</li><li>Maintain records of customer interactions and follow up when required.</li><li>Coordinate with internal teams to resolve customer concerns efficiently.</li><li>Ensure high levels of customer satisfaction through effective communication.</li><li>Escalate complex issues to the relevant department when necessary.</li><li>Meet performance targets and service-level agreements (SLAs).</li><li>Maintain professionalism and a positive attitude at all times.</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in customer support or a related role.</li><li>Strong verbal and written communication skills.</li><li>Ability to handle customers calmly and professionally.</li><li>Good problem-solving and multitasking abilities.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Ability to work in shifts, if required.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support

EWDTech

We are looking for a proactive and skilled Female to join our team! If you are passionate about client handling, social media, email marketing, and website management, this role is perfect for you.Key Responsibilities:Handle client communications via emails and ensure excellent support.Manage and grow our social media presence across platforms.Plan and execute email marketing campaigns.Oversee website updates and management, ensuring content is up-to-date and engaging.Collaborate with the team to enhance overall customer experience and online engagement.Requirements:Strong communication and interpersonal skills.Experience in social media management, answering clients queries on call email marketing.Basic knowledge of website handling/management (WordPress or similar platforms).Ability to multitask and manage priorities efficiently.Proactive, detail-oriented, and a team player.Perks:Flexible working environmentOpportunity to grow and learn new digital skillsSupportive and collaborative teamTo Apply: Send your CV and a brief cover letter to fintaxadvisoryuae@gmail.comJob Type: Full-timeWork Location: In person

Customer Support & Digital Operations (CSR) Female

We are looking for a proactive and skilled Female to join our team! If you are passionate about client handling, social media, email marketing, and website management, this role is perfect for you.Key Responsibilities:Handle client communications via emails and ensure excellent support.Manage and grow our social media presence across platforms.Plan and execute email marketing campaigns.Oversee website updates and management, ensuring content is up-to-date and engaging.Collaborate with the team to enhance overall customer experience and online engagement.Requirements:Strong communication and interpersonal skills.Experience in social media management, answering clients queries on call email marketing.Basic knowledge of website handling/management (WordPress or similar platforms).Ability to multitask and manage priorities efficiently.Proactive, detail-oriented, and a team player.Perks:Flexible working environmentOpportunity to grow and learn new digital skillsSupportive and collaborative teamTo Apply: Send your CV and a brief cover letter to hr@ewdtech.comJob Type: Full-timePay: Rs10,000.00 - Rs20,000.00 per monthWork Location: In person

IMH Technologies

We&rsquo;re Hiring! Customer Relationship Officer (CRO) &ndash; Full TimeJoin IMH Technologies and be part of the future of Electric Vehicles (EVs)! We&rsquo;re looking for a motivated CRO to manage leads, build client relationships, and drive EV sales.What You&rsquo;ll Do:Handle customer inquiries and provide detailed EV information.Convert leads into sales and support customers through the buying process.Collaborate with marketing and technical teams for a seamless experience.What We&rsquo;re Looking For:Excellent communication skills.Passion for EVs and clean energy.Goal-oriented, proactive, and a team player.What We Offer:Competitive salary + commission.Career growth in the EV sector.Supportive work environment.For further info contact at what's app:+923171173591 or +923171173592Job Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Relationship Officer (CRO)

Job Summary:We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will be responsible for assisting customers, resolving inquiries, handling complaints, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, problem solver, and team player with a strong focus on customer satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound customer interactions via phone, email, chat</li><li>Respond promptly to customer inquiries and provide accurate information about products, services, and policies.</li><li>Resolve customer complaints and escalate complex issues to the appropriate department when necessary.</li><li>Maintain detailed records of customer interactions, feedback, and transactions in the system.</li><li>Process orders, forms, applications, and requests efficiently.</li><li>Follow communication procedures, guidelines, and best practices.</li><li>Provide feedback and suggestions to improve customer service processes.</li><li>Meet performance targets related to response time, customer satisfaction, and call handling.</li><li>Stay updated on company products, services, promotions, and policies.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience in a customer service role in CSR .</li><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Patience and empathy when dealing with difficult customers.</li><li>Basic computer literacy and familiarity with CRM systems.</li><li>High school diploma or equivalent; a bachelor&rsquo;s degree is a plus.</li></ul>Job Type: Full-timePay: Rs10,000.00 - Rs20,000.00 per monthWork Location: In person

Customer Service Representative (CSR Female)

Beverages

Role Description:The Pre-Sales Representative for Key Accounts is responsible for supporting the sales cycle by understanding customer needs, preparing tailored solutions, delivering product demonstrations, and ensuring that key accounts receive high-quality pre-sales support. This role works closely with the Sales, Product, and technical teams to convert opportunities into successful business.Skills/ Experience:&middot; Monitor and achieve route core objectives, including volume growth, consistently throughout the year.&middot; Drive new business development and ensure retention of existing customers.&middot; Maintain a consistent physical presence in the route through planned and unplanned market visits.&middot; Develop and strengthen relationships with assigned key accounts.&middot; Track pre-sales activities, pipeline status, and customer requirements daily.&middot; Support sales forecasting and contribute to strategic planning for key account outlets.&middot; Utilize strong communication, presentation, and customer-facing skills to influence outcomes.&middot; Monitor sales performance metrics and actively contribute to achieving revenue targets.Qualifications:&middot; Bachelor&rsquo;s degree in Business, Marketing, Sales, or related field.&middot; 1&ndash;3+ years in pre-sales, sales support, or account management.&middot; Experience in managing large accounts across multiple regions (experience in Beverages FMCG preferred).&middot; Good understanding of daily sales processes and customer managementPerks &amp; Benefits&middot; We provide a competitive salary package that reflects your skills and experience.&middot; Attractive Commission &amp; incentive as per the company policy.&middot; Medical, Group Life Insurance, Gratuity, Daily allowance other perks and benefits as per company policy.Job Type: Full-timePay: Rs55,000.00 - Rs70,000.00 per monthLocation:<ul><li>Faisalabad (Required)</li></ul>Work Location: In person

Pre-Sales Representative (Key Accounts)

Penta Express

<ul><li>Identify and pursue new business opportunities through cold calling, lead follow-ups, and referrals.</li><li>Promote and sell Penta Express&rsquo;s international courier and logistics services to SMEs and corporate clients.</li><li>Conduct daily customer visits to understand client needs and offer customized logistics solutions.</li><li>Support BDMs in developing territory sales plans and executing marketing activities.</li><li>Maintain accurate records of sales activities and customer interactions in CRM systems.</li><li>Ensure timely submission of proposals, quotations, and service agreements.</li><li>Collaborate with internal teams to ensure smooth onboarding and service delivery.</li><li>Provide after-sales support and maintain high customer satisfaction levels.</li></ul>Requirements &amp; Skills<ul><li>Bachelor&rsquo;s degree from an HEC-recognized university.</li><li>Minimum 6 months or 01 Yearof sales experience in the courier, logistics, or service industry (fresh graduates with strong sales aptitude are encouraged to apply).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Result-oriented and comfortable working in a target-driven environment.</li><li>Excellent time management, organizational, and reporting skills.</li><li>Possession of a valid driving license is an advantage.</li></ul>Job Type: Full-timeWork Location: In person

Business Development Executive

Explore 112+ Customer support in Faisalabad this December. Find roles across top companies and apply now to boost your career.

112 customer support jobs IN Faisalabad

Customer Support

Customer Support & Digital Operations (CSR) Female

Customer Support & Digital Operations (CSR) Female

Customer Relationship Officer (CRO)

Customer Service Representative (CSR Female)

Pre-Sales Representative (Key Accounts)

Business Development Executive