account manager (sales)

business sales executive (call center) Jobs in Faisalabad

business sales executive (call center)

customer service officer (cso) Jobs in Faisalabad

customer service officer (cso)

customer service representatives (csr) Jobs in Faisalabad

customer service representatives (csr)

customer support

customer service representatives csr

5 STORE

- Job Location: Al Najaf Colony, Jaranwala Road, Faisalabad- Strong phone contact handling skills and active listening.- Customer orientation and able to handle large volume of calls.- Excellent communication and presentation skills.- Ability to multi-task, prioritize and manage time effectively.- Handling the Sales Leads.- Hands-on knowledge of MS Office tools (Excel, Word).- Handling the Data Entry Management System.- Resolve Customer Complaints via phone, email or social media.- Ability to manage social media tasks.- Adding &amp; Editing product data accordingly time to time.Job Type: Full-timePay: Rs22,000.00 - Rs30,000.00 per month

CUSTOMER SERVICE REPRESENTATIVES (CSR)

Achha Foods

The Area Sales Manager is responsible for achieving sales targets, managing operations, and driving growth in the assigned area for the dairy food organization. This role involves leading a team of sales representatives, building strong relationships with distributors and retailers, and implementing sales plans aligned with organizational goals. The Area Sales Manager plays a critical role in ensuring market penetration, customer satisfaction, and the smooth execution of sales operations.Key ResponsibilitiesSales Target AchievementDevelop and execute sales plans to achieve area-specific revenue and volume targets.Monitor sales performance and ensure alignment with overall company objectives.Identify new opportunities to grow sales and expand the customer base in the assigned area.Team Leadership and ManagementManage, train, and motivate a team of sales representatives to achieve individual and team goals.Provide ongoing coaching and support to improve team performance and efficiency.Conduct regular team meetings to communicate goals, share updates, and address challenges.Distributor and Retailer ManagementBuild and maintain strong relationships with distributors and retailers in the area.Ensure proper implementation of sales agreements and promotional activities at the distributor and retailer levels.Resolve distributor or retailer issues promptly to maintain strong partnerships.Market Development and InsightsConduct market analysis to understand customer preferences, competitor activities, and market trends.Provide actionable insights and feedback to senior sales managers for strategy refinement.Collaborate with the marketing team to implement area-specific campaigns and promotions.Sales Operations and ReportingMonitor and manage sales operations, including order processing, inventory levels, and delivery schedules.Track sales data and prepare regular performance reports for senior leadership.Ensure accurate sales forecasting to align with supply chain planning.Compliance and Cost ManagementEnsure adherence to company policies, ethical standards, and legal regulations in all sales activities.Manage area sales budgets and optimize resource allocation to maximize returns.Job Type: Full-timeApplication Question(s):<ul><li>Please share your salary expectations and notice period. </li><li>Do you have any experience working with Heroica or in the cheese-related industry?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>more: 5 years (Required)</li></ul>Work Location: In person

Area Sales Manager Faisalabad

textile mill

Job Summary:The Deputy Manager &ndash; Administration &amp; Industrial Relations will oversee administrative operations while managing industrial relations to ensure a harmonious, compliant, and productive work environment.Key Responsibilities:Administration:<ul><li>Manage overall administrative functions including office management, housekeeping, and transport.</li><li>Supervise facility maintenance and ensure smooth operations of utilities and infrastructure.</li><li>Develop and implement administrative policies and procedures.</li><li>Monitor vendor contracts, service providers, and procurement of administrative supplies.</li><li>Ensure compliance with company policies, legal requirements, and safety regulations.</li><li>Coordinate events, meetings, and internal arrangements.</li><li>Manage administrative budgets and control costs effectively.</li><li>Lead and supervise administrative staff and ensure performance standards.</li><li>Handle crisis management and emergency response related to admin operations.</li></ul>Industrial Relations (IR):<ul><li>Maintain positive relationships between management and workforce.</li><li>Handle worker grievances, disciplinary matters, and dispute resolution.</li><li>Ensure compliance with labor laws, including Standing Orders and other applicable regulations.</li><li>Liaise with labor unions, worker representatives, and government authorities when required.</li><li>Support implementation of HR policies, collective agreements, and company rules.</li><li>Conduct domestic inquiries and assist in legal/labor cases.</li><li>Promote a healthy work environment through employee engagement initiatives.</li><li>Assist in handling audits and inspections related to labor compliance.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Business Administration, HR, or relevant field.</li><li>5&ndash;8 years of experience in Administration with exposure to Industrial Relations.</li><li>Experience in manufacturing/textile sector will be preferred.</li><li>Strong knowledge of labor laws and compliance requirements.</li></ul>Key Skills:<ul><li>Industrial Relations Management</li><li>Conflict Resolution &amp; Negotiation</li><li>Facility &amp; Vendor Management</li><li>Leadership &amp; Team Handling</li><li>Compliance &amp; Legal Awareness</li><li>Communication &amp; Interpersonal Skills</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Deputy Manager Admin & IR

VA Global LLC

Job description1. Build and maintain strategic supplier relationships.2. Sourcing materials, equipment, and services for the Facilities Management company in an efficient and cost-effective manner.3. Analyse business spend across multiple categories.4. Strategic sourcing of products and services to achieve savings target.5. Negotiate with suppliers with heavy emphasis on quality, delivery, and cost.6. Manage the tender process from start to finish including writing the tender, managing relationships and clarifications, consolidating, and analysing responses, undertaking commercial negotiations and evaluations, formulating, and documenting recommendations and implementing contract agreements.7. Support the Asst. Procurement Manager to create and develop a long-term plan and strategy for the development of key categories.8. Support the Asst. Procurement Manager with the management of rebates from suppliers which will include, but not limit to, tracking, reporting, collection, dispute resolution, et9. Pro-active and strategic supplier relationship &amp; performance management.10. Proficiency in procurement analysis and comparison techniques.11. Skilled in Commercial negotiations including payment terms, price, warranty, inflation, municipality charges, permit costs, variations etc.12. Pre-qualification of suppliers via review and validation (including due diligence) of questionnaire and supporting documentation.13. Maintaining an appropriate and suitable approved supplier list that caters for the business needs and geographical requirements.14. Ensuring supplier compliance with scope / specifications, contract T&amp;C&rsquo;s, applicable legislation, client requirements etc.15. Identification of sourcing requirement i.e. specification, scheduling / attending site visits, supplier clarifications etc.16 Sourcing annual and reactive requirements based on the relevant material / service specifications using established procurement methodology.17. Work closely with the Stores officer to oversee and support with maintaining target inventory levels.18. PR to PO validation and conversion (in line with company policies) and processing of emergency purchase orders as necessary.19. PO management i.e. release of PO, supplier clarifications, follow up for material / services delivery etc.20. Post contract management with operations: monthly site visits, escalations, identifying / resolving issues, supplier feedback / evaluation, variations etc.21. Internal stakeholder management.22. Maintaining market specific knowledge: holding regular supplier meeting (existing and new), attending trade shows, doing market research, keeping up to date with technological advancements and innovations.23. Enforcing and monitoring internal governance in relation to the following: delegation of authority, budget availability, confirming purchase necessity, competitive selection and robust comparison processes, ethical behaviour etc.24. Conduct procurement activity in accordance with stated ethics, CSR and other procurement and legal policies.25. To act as a role model of professional procurement practice, delivering high quality solutions to meet the needs of the organisation.26. Select and develop suppliers to achieve world-class results on quality, delivery, and cost.27. Demonstrate a business mindset with sustainable results.28.Develop and implement action plans to continuously improve suppliers.29. Lead the operations team in identifying and quantifying risk and opportunity in the business.Role Specification/ Qualification Experience1. 5+ years&rsquo; experience in inventory management.2. Minimum 1-2 years UAE working experience preferred.3. Bachelor&rsquo;s degree with English as medium of graduation.4. Relevant professional qualifications.5. Negotiation, tender and strategic sourcing experience.6. At least 1-2 years&rsquo; experience in the FM market mandatory.7. Engineering background or degree will be an added advantage.Knowledge and Special Skills1. Good computer skills.2. Business wide category and spend management (across a range of categories) Strategic sourcing3. Writing tender documents e.g., RFI, RFP, ITT etc4. Developing and managing SLA&rsquo;s and KPI mechanisms.5. Managing tender process from start to completion6. Proficiency in using ERP software.7. Must possess good interpersonal, verbal, and written communication skills.8. Persuasive contract / pricing negotiation9. Data analysis10. Composing and documenting logical and thorough recommendations11. Supplier relationship management12. Understanding of framework agreements and how todrive value from themJob Specific Professional Competencies:Candidates are required to possess the following competencies:1. Clear and effective communication in spoken and written EnglishComputer literate with specific knowledge of MS Word &amp; Excel3. Strong numeracy and data analysis skills4. Strong problem solving, decision making, organization and planning, leadership, and analytical skills.5. Ability to handle large complex assignments and prioritise based on organization&rsquo;s objectives.6. Effective report writing skills7. Capable to make logical and informed decisionsStrong relationship building and stakeholder management skills9 Arabic / Hindi / Urdu language skills are an added advantage in this role.Job Type: Full-timeExperience:<ul><li>UAE work: 3 years (Required)</li></ul>Job Type: Full-timePay: Rs1.00 per monthAbility to commute/relocate:<ul><li>Faisalabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Buyer/Estimation Officer with Facilities Management Experience

IT Empire Private Limited

Job Title:Customer Support RepresentativeJob Summary:A Customer Support Representative is responsible for providing assistance to customers by addressing inquiries, resolving complaints, and ensuring a smooth customer experience. The role involves communicating with customers through various channels such as phone, email, or live chat, and delivering accurate information about products or services. The primary goal is to maintain customer satisfaction, build strong relationships, and support the company&rsquo;s reputation through high-quality service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media</li><li>Resolve complaints and problems in a professional and timely manner</li><li>Provide product or service information to customers</li><li>Process orders, returns, and refunds</li><li>Maintain customer records and update databases</li><li>Follow up with customers to ensure satisfaction</li><li>Escalate complex issues to higher-level support when neede</li></ul>Required Skills<ul><li>Strong communication skills (verbal and written)</li><li>Good problem-solving abilities</li><li>Patience and empathy when dealing with customers</li><li>Basic computer skills and familiarity with support tools (CRM systems)</li><li>Ability to work under pressure and handle multiple tasks</li></ul>Qualifications<ul><li>High school diploma or equivalent (some roles may require a bachelor&rsquo;s degree)</li><li>Previous experience in customer service is often preferred but not always required</li></ul>Job Type: Full-timeWork Location: In person

Customer Support

Nutrifactor Laboratories (Pvt) Limited

We are looking for a passionate Customer Support Representative. The ideal candidate will assist customers through phone, email, and chat, providing accurate product information, handling queries, and ensuring an exceptional customer experience. This role involves guiding customers about our nutraceutical products.Qualifications:<ul><li>Bachelor&rsquo;s degree in Pharmacy, Nutrition, DVM, or Food Science</li></ul>Experience:<ul><li>Fresh graduates are encouraged to apply (training will be provided)</li></ul>Key Responsibilities:<ul><li>Interact with customers via phone calls, emails, and chat in a professional and courteous manner.</li><li>Provide expert guidance to customers on the use, benefits, and suitability of our nutraceutical products.</li><li>Assist customers with order placements, cancellations, refunds, and exchanges.</li><li>Handle customer feedback and complaints, ensuring timely resolution and follow-up.</li><li>Maintain an in-depth understanding of product formulations, ingredients, and benefits to provide accurate and reliable information.</li><li>Coordinate with internal departments to relay customer insights and suggestions for service and product improvements.</li><li>Ensure all communication adheres to company policies, procedures, and industry standards.</li><li>Prepare and analyze customer interaction reports to identify common issues and improvement opportunities.</li></ul>Requirements:<ul><li>Strong passion for customer satisfaction and wellness-focused service.</li><li>Excellent verbal and written communication skills.</li><li>Ability to adapt to changing priorities and multitask efficiently.</li><li>Team-oriented mindset with a problem-solving attitude.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Representative

vijay kumar

Job description:Position: Customer Service Officer (CSO) &ndash; Installation Location: Faisalabad Experience: 1&ndash;2 Years Salary :50000 + incentives 20000Job Summary: Responsible for managing installation requests, coordinating with customers and field technicians, and ensuring installations are completed within the defined turnaround time while maintaining customer satisfaction and proper documentation.Key Responsibilities:<ul><li>Receive and log installation requests as per company policy.</li><li>Schedule installations with customers and confirm site readiness.</li><li>Assign installation jobs to technicians and share complete job details.</li><li>Coordinate with stores for installation material issuance and tracking.</li><li>Inform customers about additional material costs as per approved rates.</li><li>Monitor daily installation status, pending cases, and completion rate.</li><li>Conduct post-installation confirmation calls to ensure customer satisfaction.</li><li>Maintain proper documentation and comply with installation SOPs.</li><li>Escalate urgent or critical cases to management.</li></ul>Requirements:<ul><li>Intermediate / Graduate with 1&ndash;2 years of experience in customer service or operations coordination.</li><li>Basic knowledge of MS Office and CRM systems.</li><li>Good communication, coordination, and follow-up skill</li></ul>Job Type: ContractContract length: 12 monthsEducation:<ul><li>Intermediate (Required)</li></ul>Job Type: Contract Contract length: 12 monthsPay: Up to Rs50,000.00 per monthLocation:<ul><li>Faisalabad (Required)</li></ul>Work Location: In person

Customer Service Officer (CSO)

Explore 18+ Customer service representatives csr in Faisalabad this April. Find roles across top companies and apply now to boost your career.