customer service representatives (csr) Jobs in Faisalabad

customer service representatives (csr)

customer support representative Jobs in Faisalabad

customer support representative

sales and marketing representative Jobs in Faisalabad

sales and marketing representative

sales associate

sales coordinator

customer sales representitive

Ashraf Naturals

Ashraf Naturals is Hiring &ndash; Customer Sales Executive (CSR)We are looking for a confident, communication-focused individual who can professionally handle customers and ensure smooth order processing.Key Responsibilities:<ul><li>Confirm online orders via call &amp; WhatsApp</li><li>Handle order booking and accurate data entry</li><li>Respond to customer queries in a clear and professional manner</li><li>Coordinate with courier services for dispatch &amp; delivery</li><li>Follow up on pending and delivered orders</li><li>Maintain smooth and respectful communication with customers</li></ul>Requirements:<ul><li>Strong communication skills (Urdu + basic English)</li><li>Confident personality with good speaking &amp; listening skills</li><li>Ability to handle customer queries and resolve issues</li><li>Basic computer skills (Excel / WhatsApp / CRM)</li><li>Responsible, punctual, and well-organized</li><li>Prior experience in eCommerce or call center is a plus</li></ul>Job Type:Full-time (Office-based)Salary:Market competitive + performance-based incentivesJob Location:Ashraf Naturals 75 Muslim Town - B, Sargodha Road, FaisalabadHow to Apply:Send your CV at: jobs@ashrafnaturals.comJoin us and grow with a fast-growing brand!Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Sales Representitive

Minimax Corporation

We seek a technically skilled and sales-oriented sales and application engineer with an engineering or diploma degree to drive business growth. The ideal candidate will provide technical solutions, demonstrate products, and build strong customer relationships.Key Responsibilities 1. Technical Sales Support - Understand customer requirements and provide tailored solutions - Conduct product demonstrations and presentations - Address technical concerns and objections 2. Product Knowledge - Stay updated on product features, applications, and industry trends - Collaborate with cross-functional teams for product development feedback 3. Customer Relationship Building - Establish and maintain strong customer relationships - Identify and pursue new sales opportunities 4. Sales Target Achievement - Meet or exceed monthly and quarterly sales targets - Develop and execute sales strategies 5. Reporting and Analytics - Track sales performance and customer interactions - Provide insights for sales process improvementRequirements - Diploma in engineering (mechanical, electrical, or related fields) - 3+ years of sales engineering experience - Technical sales skills and industry knowledge - Excellent communication, presentation, and negotiation skills - Ability to travel (up to 20%)Plus Points - Diploma degree in engineering and technical education - Experience with CRM software - Certification in sales or engineeringJob Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Application Engineer

Bureau Veritas

<div><div><div>1 Roles and responsibilities: (Certification Sales Executive)</div><div><div><div><div>
Role Statement
</div><ul><li>This role involves identifying and targeting potential clients, developing and executing business development strategies, and ensuring customer satisfaction through exceptional service and support.</li><li>
The Sales Associate will also manage the sales pipeline, prepare compelling proposals, and work collaboratively with internal teams to enhance product offerings and customer experience, contributing to the overall success and growth of the company.</li><li>
He/She performs the job within the framework of the BV Quality Assurance System, BV HSE Requirements, the Code of Ethics and the BV Group policy.</li></ul></div></div><div> 
Responsibilities &amp; Accountabilities</div><div><div><div> 
The Associate Manager-sales is responsible for:</div><ul><li>
 Business Development for product portfolio. This includes commercial activities such as market Surveys.</li><li>
Assist the management in the identification, preparation, and submission of prequalification, express of interest, and offers.</li><li>
Identify &amp; manage large clients/opportunities / Key accounts.</li><li>
Cross Selling - leveraging BV service portfolio.</li><li>
Preparation of Quotations, in consultation with the Certification Lead Pakistan.</li><li>
Business Development activity; Visiting new and existing clients, Identification of new markets, and submission of weekly client interaction reports and project alerts to the manager concerned.</li><li>
Forwarding the consolidated reports to the product line leaders.</li><li>
Be a team player and coordinate with current team</li><li>
Maintain accurate records of sales activities, client interactions, and sales pipeline.</li><li>
Identify opportunities to cross-sell and upsell additional services to existing clients.</li><li>
Develop strategies to increase client engagement and retention.</li><li>
Ensure contracts are in compliance with company policies and regulations.</li><li>
Work closely with the marketing, technical, and operations teams to ensure seamless delivery of services.</li></ul></div><div></div><div> 
<ul><li>
Ensure implementation of QMS in responsibility corporate standards (e.g. Code of Ethics, BV Values, corporate identity, policies, procedures)</li><li>
To manage the sales force team (definition of sales objectives, incentives policy, back-office organization)
</li><li>Regular monitoring of sales opportunity pipeline &ndash; track leads and active proposals. Maintain visibility of sales actions using Salesforce</li><li>
To implement the commercial strategy as defined by country/PL Leaders
</li><li> To assess the market for new business opportunities.</li><li>
 To set/ review sales strategies to expand customer and activity base.</li><li>
Achieving the given sales &amp; revenue targets</li><li>
Highlighting business lead, and identifying business opportunities</li><li>
Participation / exhibiting in exhibitions</li><li>
Enhancing the clientele in Certification Services</li><li>
Develop and implement effective sales strategies to meet and exceed sales targets.</li><li>
Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.</li><li>
Ensure high levels of customer satisfaction by providing exceptional service and support.</li><li>
Monitor market dynamics and competitor activities to adjust sales tactics accordingly.</li></ul></div></div><div></div><div> 
KPIs (to be amended if necessary) 
TECHNICAL COMPETENCIES</div><div> 
<ul><li>
Achieve Sales, and revenue as per business plan.</li><li>
Client relationship &ndash; Retention and Growth, To provide timely, and accurate feedback of Sales/Market strategy and performance.</li><li>
Account receivables.</li><li>
Compliance with internal and external guidelines, policies, and procedures.</li><li>
Internal and external customer service satisfaction (e.g. number of complaints), To collaborate with the Deputy manager GS to manage customer satisfaction.</li><li>
To demonstrate ethical and professional behaviours in line with BV Core Values</li></ul><ul><li>
Education: Bachelor's Degree or relevant. MBA will be advantage.</li><li>
Experience: Minimum 3 years of experience in sales</li><li>
Experience in the relevant field.
</li><li>Good communication and writing skills, Fluent in English.</li><li>
A team player.</li><li>
Strong ethics and integrity.</li></ul></div></div></div></div><div></div>

Certification Sales Executive (Faisalabad-Multan)

Bureau Veritas North America

<div>
 Your career is about more than building a resume &mdash; it&rsquo;s a chance to #LeaveYourMark. Guaranteeing quality, ensuring health and safety, mitigating risks and improving performance, as well as environmental protection and social responsibility&hellip;this is what Bureau Veritas is about. Join an inclusive, flexible and diverse company where you can thrive while positively contributing to transforming the world in which we live.
 
 
 #ShapingaWorldofTrust
 
 
 
 1
 
 
 Roles and responsibilities: (Certification Sales Executive)
 
 
 
 
 Role Statement
 
 
 
 <ul>
 <li>
 This role involves identifying and targeting potential clients, developing and executing business development strategies, and ensuring customer satisfaction through exceptional service and support.
 </li>
 <li>
 The Sales Associate will also manage the sales pipeline, prepare compelling proposals, and work collaboratively with internal teams to enhance product offerings and customer experience, contributing to the overall success and growth of the company.
 </li>
 <li>
 He/She performs the job within the framework of the BV Quality Assurance System, BV HSE Requirements, the Code of Ethics and the BV Group policy.
 
 
 </li>
 </ul>
 
 Responsibilities &amp; Accountabilities
 
 
 
 
 The Associate Manager-sales is responsible for:
 
 
 
 <ul>
 <li>
 Business Development for product portfolio. This includes commercial activities such as market Surveys.
 </li>
 <li>
 Assist the management in the identification, preparation, and submission of prequalification, express of interest, and offers.
 </li>
 <li>
 Identify &amp; manage large clients/opportunities / Key accounts.
 </li>
 <li>
 Cross Selling - leveraging BV service portfolio.
 </li>
 <li>
 Preparation of Quotations, in consultation with the Certification Lead Pakistan.
 </li>
 <li>
 Business Development activity; Visiting new and existing clients, Identification of new markets, and submission of weekly client interaction reports and project alerts to the manager concerned.
 </li>
 <li>
 Forwarding the consolidated reports to the product line leaders.
 </li>
 <li>
 Be a team player and coordinate with current team
 </li>
 <li>
 Maintain accurate records of sales activities, client interactions, and sales pipeline.
 </li>
 <li>
 Identify opportunities to cross-sell and upsell additional services to existing clients.
 </li>
 <li>
 Develop strategies to increase client engagement and retention.
 </li>
 <li>
 Ensure contracts are in compliance with company policies and regulations.
 </li>
 <li>
 Work closely with the marketing, technical, and operations teams to ensure seamless delivery of services.
 </li>
 <li>
 Ensure implementation of QMS in responsibility corporate standards (e.g. Code of Ethics, BV Values, corporate identity, policies, procedures)
 </li>
 <li>
 To manage the sales force team (definition of sales objectives, incentives policy, back-office organization)
 </li>
 <li>
 Regular monitoring of sales opportunity pipeline &ndash; track leads and active proposals. Maintain visibility of sales actions using Salesforce
 </li>
 <li>
 To implement the commercial strategy as defined by country/PL Leaders
 </li>
 <li>
 To assess the market for new business opportunities.
 </li>
 <li>
 To set/ review sales strategies to expand customer and activity base.
 </li>
 <li>
 Achieving the given sales &amp; revenue targets
 </li>
 <li>
 Highlighting business lead, and identifying business opportunities
 </li>
 <li>
 Participation / exhibiting in exhibitions
 </li>
 <li>
 Enhancing the clientele in Certification Services
 </li>
 <li>
 Develop and implement effective sales strategies to meet and exceed sales targets.
 </li>
 <li>
 Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.
 </li>
 <li>
 Ensure high levels of customer satisfaction by providing exceptional service and support.
 </li>
 <li>
 Monitor market dynamics and competitor activities to adjust sales tactics accordingly.
 
 
 </li>
 </ul>
 
 KPIs (to be amended if necessary)
 
 
 
 
 TECHNICAL COMPETENCIES
 
 
 
 <ul>
 <li>
 Achieve Sales, and revenue as per business plan.
 </li>
 <li>
 Client relationship &ndash; Retention and Growth, To provide timely, and accurate feedback of Sales/Market strategy and performance.
 </li>
 <li>
 Account receivables.
 </li>
 <li>
 Compliance with internal and external guidelines, policies, and procedures.
 </li>
 <li>
 Internal and external customer service satisfaction (e.g. number of complaints), To collaborate with the Deputy manager GS to manage customer satisfaction.
 </li>
 <li>
 To demonstrate ethical and professional behaviours in line with BV Core Values
 </li>
 <li>
 Education: Bachelor's Degree or relevant. MBA will be advantage.
 </li>
 <li>
 Experience: Minimum 3 years of experience in sales
 </li>
 <li>
 Experience in the relevant field.
 </li>
 <li>
 Good communication and writing skills, Fluent in English.
 </li>
 <li>
 A team player.
 </li>
 <li>
 Strong ethics and integrity.
 </li>
 </ul>
</div>

Certification Sales Executive

Venus Group

We are looking for a Food Service Sales Executive (FMCG) to manage B2B sales within the HORECA sector, including Hotels, Restaurants, Caf&eacute;s, Bakeries, Caterers, and Food Distributors.The ideal candidate should have experience in FMCG food products, strong relationship-building skills, and a passion for market expansion.Key Responsibilities<ul><li>Conduct market visits to Hotels, Restaurants, Caf&eacute;s (HORECA).</li><li>Promote and sell FMCG food products to chefs, purchase heads, and management.</li><li>Perform product demonstrations, menu tasting &amp; sampling at customer sites.</li><li>Identify new business opportunities and generate leads.</li><li>Negotiate pricing, terms, and contracts with customers.</li><li>Achieve assigned monthly sales targets &amp; KPIs.</li><li>Maintain daily sales reports, customer feedback, and forecasting.</li><li>Coordinate closely with logistics for order delivery &amp; complaints handling.</li></ul>Requirements<ul><li>1&ndash;3 years experience in Food Service, HORECA, or FMCG Sales.</li><li>Existing relationships with Hotels, Restaurants, Caf&eacute;s &amp; Caterers will be preferred.</li><li>Strong presentation, negotiation &amp; customer handling skills.</li><li>Must be target-oriented &amp; proactive.</li><li>Should be comfortable with market visits and B2B customer interaction.</li><li>Education preference: Business, Marketing, Food Technology, Culinary, or related</li></ul>Job Type: Full-timeWork Location: In person

Food Service Executive (FMCG)-Faisalabad

Techloset

<div>
 
 
 About the Role:
 
 
 
 We&rsquo;re looking for a high-performing sales and customer experience professional to manage inbound inquiries from WhatsApp and Instagram and convert them into satisfied customers. If you enjoy conversations, understand customer needs, and can guide them toward the right purchase, this role is for you.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Respond to 50&ndash;100 daily inquiries on WhatsApp and Instagram promptly
 </li>
 <li>
 Understand customer needs and suggest suitable gift options based on occasion and budget
 </li>
 <li>
 Build strong customer relationships through friendly and engaging communication
 </li>
 <li>
 Close sales using a consultative, customer-first approach
 </li>
 <li>
 Handle objections (pricing, advance payment, trust concerns) professionally
 </li>
 <li>
 Follow up with potential customers to improve conversion rates
 </li>
 <li>
 Accurately capture order details using internal systems
 </li>
 <li>
 Collect customer feedback, reviews, and testimonials post-delivery
 </li>
 <li>
 Achieve monthly sales targets and contribute to revenue growth
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Strong communication skills in Urdu and English
 </li>
 <li>
 Friendly, professional, and customer-focused communication style
 </li>
 <li>
 Comfortable using smartphones, WhatsApp, and social media platforms
 </li>
 <li>
 Prior experience in sales, customer service, or e-commerce (preferred)
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Reliable and able to work assigned shifts
 </li>
 <li>
 Passion for gifting, presentation, and customer satisfaction
 </li>
 </ul>
 
 
 
 
 
 Nice to Have:
 
 
 <ul>
 <li>
 Experience in e-commerce, fashion, beauty, or gifting industry
 </li>
 <li>
 Familiarity with Instagram trends and online selling
 </li>
 <li>
 Knowledge of regional languages
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
</div>

Sales & Customer Experience Executive (WhatsApp & Instagram)

 EXPERT CLUB (PRIVATE) LIMITED

Job Type: Full-Time (Onsite) Location: Kohinoor City, Faisalabad Contact: 0330 1820202Job Description:We are hiring an experienced and result-oriented individual for online sales and marketing of fabric products. The candidate must be expert in digital platforms and capable of driving sales through social media and online channels.Requirements:<ul><li>Must be expert in online sales &amp; digital marketing</li><li>Strong knowledge of social media marketing (Facebook, Instagram, etc.)</li><li>Ability to handle customer queries and close sales</li><li>Good communication and convincing skills</li><li>Age limit: Up to 26 years</li></ul>Key Responsibilities:<ul><li>Manage and grow online fabric sales</li><li>Handle social media pages and run marketing campaigns</li><li>Generate leads and convert them into sales</li><li>Respond to customer inquiries professionally</li><li>Monitor market trends and competitors</li></ul>Job Types: Full-time, FresherPay: Rs25,000.00 - Rs50,000.00 per monthWork Location: In person

(FABRICS) - Online Marketing & Sales Officer

Explore 75+ Customer sales representitive in Faisalabad this May. Find roles across top companies and apply now to boost your career.