it support specialist

customer admin & billing specialist Jobs in Istanbul

customer admin & billing specialist

customer care representative Jobs in Istanbul

customer care representative

customer manager - arabic speaking Jobs in Istanbul

customer manager - arabic speaking

customer operations executive Jobs in Istanbul

customer operations executive

customer support

Hitachi Energy

<div>About Us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us &ndash; in work and out. For this role, depending on grade and experience, we offer the following employee benefits;
Description
The Opportunity 
 
Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
How you will make impact:<ul><li>
Leading the execution of aftersales projects and ensuring that all related activities are executed in accordance with company procedures, contract specifications, quality standards, health and safety, environment requirements, cost/profitability targets, and scheduling goals.</li><li>
Assisting Project Controlling to define all provisions, including scope scheduling, and risk management plans.</li><li>
Identifying, qualifying, quantifying, and managing risk calculation, while ensuring that all opportunities are identified and pursued.</li><li>
Building and maintaining strong relationships with internal and external stakeholders, acting as a key contact for customer enquiries and an escalation point for project issues.</li><li>
Ensuring that the service activities comply with relevant environmental policies, health and safety guidelines.</li><li>
Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li><li>
Responsible to ensure compliance with applicable external &amp; internal regulations, procedures &amp; guidelines.</li></ul>
Your background<ul><li>
Bachelor&rsquo;s Degree in Electrical, Electrical Electronic Engineering,</li><li>
Min. 2 years of hands-on experience in transformer testing and installation in the field,</li><li>
Knowledge of MS Office applications combined with the ability to produce and edit videos,</li><li>
Being committed to excellence, customer, and action oriented, decision making and according to situation flexibility,</li><li>
Good command of spoken and written English and Turkish,</li><li>
Having a valid driving license and no obstacles for traveling.</li></ul>
More About Us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us &ndash; in work and out. For this role, depending on grade and experience, we offer the following employee benefits;<ul><li>Access to a comprehensive wellbeing program,</li><li>Private health insurance,</li><li>Transportation allowance.</li></ul><h2 class="jobSectionHeader">
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2 class="jobSectionHeader">
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

Customer Support Specialist

Envista Holdings

<div>Operating Company: Ormco 
Location: Istanbul,Istanbul,TR 
Date Posted: October 28, 2025 
Req Number: R5024438</div><div></div>
 <div>Job Description: Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group. Job Requirements: Job Title: Customer Support Specialist &ndash; Spark, T&uuml;rkiye Reports to: Country Sales Manager &ndash; Spark Turkey Location: Istanbul, Turkey About the Role As we launch Spark, one of Envista&rsquo;s fastest-growing orthodontic brands, in Turkey, we are looking for a Customer Support Specialist who will play a pivotal role in ensuring seamless coordination between our sales, manufacturing, logistics, and customer teams. This position is the key operational link between our manufacturing units, country sales team, and customers (orthodontists and dental clinics). The successful candidate will be responsible for handling all order processing, delivery coordination, invoicing, and shipment tracking, ensuring a smooth and efficient end-to-end customer experience. Key Responsibilities Order &amp; Delivery Management<ul> <li>Manage and process customer orders in SAP, ensuring accurate data entry and timely invoicing.</li> <li>Prepare and issue delivery notes and invoices in alignment with manufacturing schedules and customer requirements.</li> <li>Liaise with the manufacturing teams across different countries to confirm order status, production timelines, and shipment readiness.</li> <li>Coordinate with UPS and other logistics partners to arrange and track deliveries to doctors and clinics.</li> <li>Monitor and update customers regarding shipment progress, expected delivery dates, and any potential delays.</li></ul> Customer Communication &amp; Support<ul> <li>Serve as the primary contact point for Turkish doctors and clinics on all order-related and shipment inquiries.</li> <li>Communicate fluently in English and Turkish with both internal teams and external stakeholders.</li> <li>Provide proactive updates and problem-solving to ensure customer satisfaction and on-time delivery performance.</li></ul> SAP &amp; Data Administration<ul> <li>Maintain and update accurate records in SAP ERP, ensuring all transactions are aligned with company policies.</li> <li>Generate regular reports on order status, invoicing, delivery performance, and issue resolution metrics.</li> <li>Support the implementation of process improvements in order handling, billing accuracy, and logistics coordination.</li></ul> Cross-functional Collaboration<ul> <li>Work closely with the Country Sales Manager, Digital Sales Specialists, and Clinical Support teams to align customer communication and service expectations.</li> <li>Collaborate with regional and global manufacturing teams to optimize order-to-delivery processes.</li> <li>Ensure compliance with company policies, documentation standards, and regulatory requirements for product delivery and invoicing.</li></ul> Qualifications &amp; Experience<ul> <li>Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field.</li> <li>2&ndash;4 years of experience in customer support, logistics coordination, or order management, ideally in a manufacturing or healthcare-related company.</li> <li>Fluency in English and Turkish (both written and verbal) is mandatory.</li> <li>Proven SAP proficiency (minimum 80%) in order processing, invoicing, and logistics modules.</li> <li>Strong organizational, analytical, and problem-solving skills.</li> <li>Excellent communication and coordination abilities with a high level of attention to detail.</li> <li>Ability to work under pressure and manage multiple priorities while maintaining accuracy and professionalism.</li> <li>This position is based out of Istanbul, T&uuml;rkiye.</li></ul> Preferred Skills<ul> <li>Experience in the dental, medical device, or healthcare industry is an advantage.</li> <li>Familiarity with ERP and CRM systems.</li> <li>Knowledge of logistics documentation, customs procedures, or import/export coordination.</li> <li>A proactive mindset with a customer-first approach and commitment to continuous improvement.</li></ul> Why Join Us At Envista, we are shaping the future of dental innovation. As part of the Spark launch in Turkey, you will be joining a pioneering team that combines cutting-edge orthodontic technology with a mission to deliver exceptional service and patient outcomes. This is a unique opportunity to be part of an exciting new chapter for one of our fastest-growing brands. Operating Company: Ormco Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.</div>

Customer Support Specialist – Spark Türkiye

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 Customer Support Team Leader
 
 
 
 
 Your Role And Responsibilities
 
 
 
 The work model for the role is: remote
 
 
 You will be mainly accountable for:
 
 
 <ul>
 <li>
 Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinating with other ABB local and global departments
 </li>
 <li>
 Responsible for prepare robot offers/agreements with salesperson
 </li>
 <li>
 Following-up prepared offers, placing orders on SAP system, preparing documents for reporting
 </li>
 <li>
 Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., scheduling, resourcing, quotes, price lists, invoice, etc.) is in place.Responsible for all Robotic Business&rsquo;s invoices
 </li>
 <li>
 Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts
 </li>
 <li>
 Preparing and analyzing regular statistics (e.g., forecast) using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management
 
 
 
 </li>
 </ul>
 
 Qualifications For The Role
 
 
 
 <ul>
 <li>
 Bachelor's degree from related fields
 </li>
 <li>
 Demonstrated skills in working effectively with people with diverse backgrounds; both inside the plant environment and with external contacts
 </li>
 <li>
 Strong knowledge of Microsoft programs, Excel, Word, Power Point, Microsoft outlook. Salesforce, SAP
 </li>
 <li>
 Operates in a fast-paced environment where critical decisions must be made quickly, and teamwork is essential
 </li>
 <li>
 Strong communication skills are necessary to work effectively with the management group, hourly employees, vendors and with end customers
 
 
 </li>
 </ul>
 
 Exciting Career Opportunity in Robotics
 
 
 
 This role is part of ABB&rsquo;s Robotics business, which is preparing to become an independent company. By joining us now, you&rsquo;ll be part of a dynamic and fast-paced organization at the forefront of robotics innovation. As we transition into a separate entity outside the ABB Group, you&rsquo;ll have the chance to shape the future, grow your career, and work alongside world-class experts in a more agile and entrepreneurial environment.
 
 
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>

Sales Support Specialist

IGT Solutions

<div>
 
 We are seeking a dedicated and customer-focused
 
 Customer Service Agent
 
 to join our support team. The ideal candidate will handle customer inquiries, provide support, and resolve issues effectively, ensuring an exceptional service experience for our Japanese-speaking customers.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via phone, email, and chat in Japanese and English.
 </li>
 <li>
 Handle and resolve customer complaints or issues with a focus on customer satisfaction.
 </li>
 <li>
 Guide customers through troubleshooting steps and product usage.
 </li>
 <li>
 Maintain accurate records of customer interactions and transactions.
 </li>
 <li>
 Escalate complex issues to relevant departments when necessary.
 </li>
 <li>
 Adhere to service level agreements (SLAs) and quality standards.
 </li>
 <li>
 Continuously update knowledge of products, services, and customer service processes.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Previous experience in a customer support or service role is preferred.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to multitask, prioritise, and manage time effectively.
 </li>
 <li>
 Comfortable working with customer service software and CRM tools.
 </li>
 <li>
 Flexibility to work in shifts, including weekends and holidays, if required.
 </li>
 </ul>
 
 
 
 
 IGT Solutions provides equal employment opportunities to all individuals based on job related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.
 
 
 
</div>

Customer Service Representative_Turkey

MANGO

<div>
 Mango'da yapt&inodot;&gbreve;&inodot;m&inodot;z her &scedil;eyi tutkuyla &scedil;ekillendiriyoruz. Barselona'da kurulduk ve 120'den fazla &uuml;lkede varl&inodot;&gbreve;&inodot;m&inodot;zla, yarat&inodot;c&inodot;l&inodot;k, yenilik&ccedil;ilik ve &ouml;zg&uuml;nl&uuml;kle d&uuml;nyaya ilham veriyoruz.
 
 
 &Ccedil;ok k&uuml;lt&uuml;rl&uuml; ekibimiz, ba&scedil;ar&inodot;m&inodot;z&inodot;n arkas&inodot;ndaki itici g&uuml;&ccedil;t&uuml;r ve benzersiz tarz&inodot;m&inodot;z&inodot; d&uuml;nyan&inodot;n her yerindeki insanlarla bulu&scedil;turur.
 
 
 
 FAYDALARINIZ:
 
 
 
 Mango&rsquo;da, yarat&inodot;c&inodot;l&inodot;k ve yenili&gbreve;in moday&inodot; ileriye ta&scedil;&inodot;ma konusunda bize ilham verdi&gbreve;i kapsay&inodot;c&inodot; bir k&uuml;lt&uuml;re inan&inodot;yoruz. Bu nedenle, herkes i&ccedil;in e&scedil;it f&inodot;rsatlar sunmaya ve her bireyin &ouml;zg&uuml;nl&uuml;&gbreve;&uuml;ne de&gbreve;er vermeye kararl&inodot;y&inodot;z.
 
 
 
 Taking Fashion
 
 
 
 
 Further
 
</div>

Destek PT Satış Personeli - Emaar

Destek FT Satış Personeli - Cevahir

Boston Scientific

<div>Additional Locations: N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we&rsquo;ll give you the opportunity to harness all that&rsquo;s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we&rsquo;ll help you in advancing your skills and career. Here, you&rsquo;ll be supported in progressing &ndash; whatever your ambitions.<h2 class="jobSectionHeader"> 
Customer Care Representative, Turkey</h2> 
Core Objective: 
The core objective of this role is to ensure the best customer experience for local customers (direct market) and support the Customer Services Manager in maintaining the goals and objectives of the department aligned with company strategy.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Be the first point of contact for customers, providing exceptional service and resolving inquiries professionally and efficiently.</li><li>
Ensure customer satisfaction by addressing needs and offering timely and accurate solutions.</li><li>
Respond to incoming emails and calls, addressing inquiries, complaints, and requests.</li><li>
Assist customers in placing orders and provide guidance/support as needed.</li><li>
Resolve customer issues and concerns courteously and in a timely manner.</li><li>
Provide product information, including availability and pricing.</li><li>
Collaborate with other departments to resolve complex issues and follow up with customers as needed.</li><li>
Keep accurate records related to customers, interactions (e.g., Service Cloud), and transactions (SAP).</li><li>
Provide feedback on the efficiency of customer service processes and suggest improvements.</li><li>
Work with relevant stakeholders to standardize local processes and minimize exceptions.</li><li>
Provide frontline support for critical issues, consignment issues, and value-added services.</li><li>
Analyze customer requirements and support others to achieve anticipated results.</li></ul><h3 class="jobSectionHeader"> 
Quality System Requirements</h3><ul><li>
Ensure awareness of and compliance with applicable standard operating procedures.</li><li>
Champion all quality and regulatory commitments of Boston Scientific.</li><li>
Track completion of mandatory training.</li><li>
Demonstrate commitment to patient safety and product quality.</li><li>
For supervisory roles:<ul><li>
Maintain appropriate resources (personnel, tools, etc.) to ensure Quality System compliance.</li><li>
Promote a work environment that supports the Quality Policy and Quality System.</li></ul></li></ul><h3 class="jobSectionHeader">
Job Scope and Leveling Guidelines</h3> 
Functional Knowledge<ul><li>
Apply in-depth knowledge of customer service responsibilities, specialized skills, and expertise in customer care processes, procedures, and systems (e.g., SAP, Service Cloud).</li></ul> 
Business Expertise<ul><li>
Understand how the team contributes to achieving objectives and how related teams coordinate efforts to achieve shared goals.</li></ul> 
Leadership<ul><li>
Provide guidance on processes and procedures to junior team members.</li><li>
May allocate work to others.</li></ul> 
Problem Solving<ul><li>
Propose solutions to complex, atypical, or infrequent issues using proven processes and precedents.</li><li>
Recommend continuous quality improvement methods.</li></ul> 
Impact<ul><li>
Influence own team and closely related teams.</li><li>
Develop improvements to processes and procedures to enhance team efficiency.</li></ul> 
Interactions &amp; Communication<ul><li>
Evaluate and communicate complex information clearly to internal stakeholders and occasionally to external stakeholders.</li></ul> 
Requisition ID: 617716 
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most &ndash; united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do &ndash; as a global business and as a global corporate citizen. 
So, choosing a career with Boston Scientific (NYSE: BSX) isn&rsquo;t just business, it&rsquo;s personal. And if you&rsquo;re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!</div>

Customer Care Representative

Explore 917+ Customer support in Istanbul this November. Find roles across top companies and apply now to boost your career.