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it support specialist

AloTech

<div>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  AloTech/Call Center Studio is the world&rsquo;s first contact center software built entirely on Google. We offer clients a 360 digital transformation, bridging the gap between contact centers and cutting edge communication technologies, freeing contact center agents from their cubicles.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We take pride in being one of the best B2B SaaS providers and are now looking to expand our team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How We Work
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We love our community, so we make sure that we have plenty of events where we get together and catch up!
 </p>
 <p>
  <br/>
 </p>
 <p>
  We empower ownership and proactivity and, whenever in doubt, to take action and initiative instead of waiting along.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a
  <strong>
   Technical Support Specialist
  </strong>
  to handle the following responsibilities:
 </p>
 <p>
  Providing configuration and end-user support to corporate customers using AloTech's
  <strong>
   Cloud Call Center and Cloud PBX Solutions
  </strong>
  via phone, email, remote access, and on-site support.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   General Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in relevant fields (Preferably Computer Engineering, Electronics &amp; Communication Engineering, etc.).
  </li>
  <li>
   Proficiency in English.
  </li>
  <li>
   Knowledge of network system devices used by ISPs.
  </li>
  <li>
   Familiarity with call center processes (customer service, technical support, operations management).
  </li>
  <li>
   Experience with
   <strong>
    Linux, MySQL, TCP/IP, Ethernet, MPLS, Switches, and Routers
   </strong>
   .
  </li>
  <li>
   Knowledge of CRM applications.
  </li>
  <li>
   Willingness to learn new products and technologies, with the ability to quickly adapt to innovations.
  </li>
  <li>
   Availability to work in shifts.
  </li>
  <li>
   Strong verbal and written communication skills with a solution-oriented mindset.
  </li>
  <li>
   Ability to generate reports effectively.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our Benefits
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   IKEA gift card
  </li>
  <li>
   Meal card (Ticket)
  </li>
  <li>
   Necessary equipment/tools for your work
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Education allowance
  </li>
 </ul>
 <p>
 </p>
</div>


Teknik Destek Uzmanı

Elekta

<div></div><div><div><div><div><div>Istanbul, T&uuml;rkiye</div>
</div></div></div><div><div><div><p><b>We don&rsquo;t just build technology. We build hope for everyone dealing with cancer.</b></p></div><p></p><div><p><b><br>
What you&rsquo;ll do at Elekta</b></p></div><div><p>
As a Software Specialist based in Istanbul, you will support the installation, upgrading, and technical servicing of Elekta software solutions and associated third-party products. You'll work closely with clinical customers, internal teams, and global partners to ensure optimal system performance and timely resolution of product issues. Your work helps ensure that our products continue delivering life-saving care with reliability and excellence. You&rsquo;ll be a key point of contact for customer technical issues, ensuring swift diagnosis and resolution while maintaining Elekta&rsquo;s high standards of customer service and professionalism.</p></div><p></p><div><p><b><br>
The right stuff</b></p></div><div><ul><li><p>
Strong customer service orientation with excellent interpersonal and communication skills.</p></li></ul></div><div><ul><li><p>
Able to prioritize and manage multiple cases in a fast-paced clinical environment.</p></li></ul></div><div><ul><li><p>
Flexible, team-oriented, and driven by a desire to make a difference.</p></li></ul></div><div><ul><li><p>
Calm under pressure, with a proactive approach to solving problems.</p></li></ul></div><div><ul><li><p>
Comfortable interacting with both clinical and technical stakeholders.</p></li></ul></div><p></p><div><p><b><br>
What you bring</b></p></div><div><ul><li><p>
Knowledge of desktop PCs, Microsoft SQL, Citrix, Networking, and Microsoft Server OS is essential.</p></li></ul></div><div><ul><li><p>
Experience in a technical support environment.</p></li></ul></div><div><ul><li><p>
Excellent skills in English, both spoken and written is required; proficiency in French, German, or Arabic is an advantage.</p></li></ul></div><div><ul><li><p>
Experience in medical imaging, linear accelerators, or radiotherapy products is desirable but not required.</p></li></ul></div><div><ul><li><p>
Willingness to travel at short notice and support global operations, including weekend coverage. Travel expectations are around 50% in this role.</p></li></ul></div><div><ul><li><p>
Excellent documentation and organizational skills.</p></li></ul></div></div><p></p><div><div><p><b><br>
What you&rsquo;ll get</b></p></div><div><p>
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.</p></div><div><ul><li><p>
Private health insurance including family</p></li></ul></div><div><ul><li><p>
Life insurance,</p></li></ul></div><div><ul><li><p>
Lunch allowance</p></li></ul></div><div><ul><li><p>
Company mobile phone &amp; phone line, and laptop</p></li></ul></div><p></p><div><p><b><br>
Hiring process</b></p></div><div><p>
We are looking forward to hearing from you! Apply by submitting your application and resume in English, Please note that we do not accept applications by e-mail.</p></div><p></p><div><p><b><br>
Your Elekta contact</b></p></div><div><div>
For questions, please contact the Global Talent Acquisition Partner responsible, Gustaf Ericson, at <div>gustaf.ericson@elekta.com</div>. We do not accept applications through e-mail.</div></div><p></p><div><p><b><br>
We are an equal opportunity employer</b></p></div><div><p>
We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.</p></div><p></p><div><p><b><br>
About Elekta</b></p></div><div><p>
As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.</p></div><div><p>
More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don&rsquo;t just build technology, we build hope.</p></div><div><div>
Elekta is headquartered in Stockholm, Sweden, with presence in more than 120 countries and listed on Nasdaq Stockholm. For more information, visit <div>elekta.com</div> or follow @Elekta on Twitter and LinkedIn.</div></div></div></div></div>

Software Specialist

ITserv Technology

<div>
 <p>
  ITserv Technology is a group of companies offering a wide range of services in customer IT infrastructures under various brands and entities. One of the services provided by our company is the ITOC solution, which is a proactive monitoring software and operational service developed on open-source platforms. ITOC is a platform designed with modern software languages, offering two deployment options: Cloud Subscription on a container platform or On-Premise. It also features a mobile application and is certified as a "Local and National Product" by the Ministry of Industry.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   GENERAL QUALIFICATIONS
  </strong>
 </p>
 <ul>
  <li>
   Preferably attended basic courses and trainings related to System Infrastructure and Network Architectures,
  </li>
  <li>
   Able to adapt to shift working hours,
  </li>
  <li>
   Associate&rsquo;s or Bachelor&rsquo;s degree graduate,
  </li>
  <li>
   For male candidates, completed military service or deferred for at least 2 years,
  </li>
  <li>
   Organized and systematic, attentive to reporting and documentation,
  </li>
  <li>
   Continuously improving by following new technology trends in relevant fields,
  </li>
  <li>
   Strong analytical thinking and problem-solving skills, energetic and inquisitive,
  </li>
  <li>
   Strong communication skills,
  </li>
  <li>
   Team player.
  </li>
 </ul>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <ul>
  <li>
   Responding to maintenance/repair requests related to software, hardware, and part failures occurring in customers&rsquo; IT infrastructures (Physical Server, Virtual Server, Database, Application, Network, and Security platforms) and creating service tickets on the Help Desk platform,
  </li>
  <li>
   Monitoring alarms generated by software and hardware infrastructures in customer IT environments (Physical Server, Virtual Server, Database, Application, Network, and Security platforms) 24/7 through monitoring applications in a shift-based schedule and taking necessary actions when required,
  </li>
  <li>
   Performing necessary checks to verify whether the alarm truly reflects the incident after its occurrence,
  </li>
  <li>
   Filtering alarms and notifying relevant customer IT teams and/or ITserv technical consultant teams about alarms at critical levels,
  </li>
  <li>
   Escalating incidents and service interruptions detected in alarm management systems to higher levels or submitting change requests to the relevant teams for reconfiguring alarm settings, and following up on change requests,
  </li>
  <li>
   Continuously monitoring configuration items (CI) and services with ITOC software or other 3rd party monitoring tools, filtering and categorizing incidents based on their criticality level, and taking automatic or manual actions using automation applications.
  </li>
 </ul>
 <p>
  The candidate will be responsible for the above duties.
 </p>
</div>


NOC System Support Expert

M.B Marketing

<p><b>We Are Hiring: Account Managers (On-site Only)</b></p><p><b>Location:</b> Levent, Istanbul<br/><b>Working Days:</b> Monday to Friday<br/><b>Working Hours:</b> 07.00-16.00<br/><b>Note:</b> This is an <b>on-site position</b> &ndash; <b>remote work is not available</b></p><p><b>Role Description</b></p><p>This is a full-time on-site role for an Information Technology Specialist, located in Istanbul. The IT Specialist will be responsible for managing and maintaining network systems, ensuring network security, performing troubleshooting tasks. The role requires collaboration with different departments to support their technology needs and resolve any technical issues promptly.</p><p><b>Qualifications</b></p><ul><li>Excellent verbal skills in <b>English </b></li><li>Experience in Information Technology and Troubleshooting</li><li>Proficient in analyzing, diagnosing, and resolving technical issues</li><li>Ability to work independently and as part of a team</li><li>Relevant certifications in IT or related fields are a plus</li></ul><p>Job Type: Full-time</p><p>Pay: 35,000.00TRY - 41,000.00TRY per month</p><p>Language:</p><ul><li>English  (Required)</li></ul>

IT Specialist

Bit Financial Technology

<div>
 <p>
  <strong>
   🚨 URGENT HIRING: Korean Support Staff 🚨
  </strong>
 </p>
 <p>
  📍
  <strong>
   Location:
  </strong>
  Maslak, Istanbul (On-site, Mon&ndash;Fri)
 </p>
 <p>
  Bit Financial, a regulated international company, is expanding its team and looking for
  <strong>
   Korean-speaking Support Staff
  </strong>
  to join our Istanbul office.
 </p>
 <p>
  💰
  <strong>
   Salary &amp; Benefits:
  </strong>
 </p>
 <ul>
  <li>
   $1500 &ndash; $2000 base salary
  </li>
  <li>
   Stable, professional work environment
  </li>
  <li>
   Clear career growth opportunities
  </li>
 </ul>
 <p>
  🎯
  <strong>
   What we&rsquo;re looking for:
  </strong>
 </p>
 <ul>
  <li>
   Fluency in Korean (written &amp; spoken)
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Previous support or office experience (preferred, but not required)
  </li>
 </ul>
 <p>
  If you&rsquo;re ready to grow your career in a professional and supportive environment, we&rsquo;d love to meet you.
 </p>
 <p>
  📩 Apply now and become part of an international team at Bit Financial!
 </p>
</div>


Support Specialist Korean

SIEGWERK

<div><div>Why Siegwerk?</div><div><br>
</div><div>Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. <b>Right now, we are looking for a &quot;Technology Development Specialist&quot;</b> <b>to join us in Istanbul Tuzla plant.</b></div><div></div><div><br>
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><p><br>
Join us, let&rsquo;s <b>Do it. With Heart.</b> Join us, let&rsquo;s <b>Do it. With Heart.</b></p><p><b>
Our Benefits - What We Offer You</b></p><ul><li>
Company paid private pension enrollment</li><li>
Access to the global learning platform &ldquo;Siegwerk Learning Hub&rdquo; with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx Individual development planning program</li><li>
Social benefits (market gift card for religious holidays and New Year)</li><li>
Social and volunteer clubs for employees to join based on their interests</li><li>
External employee consulting ICAS, which supports you with professional and private questions</li></ul><p><b>
Your Profile &ndash; What do You bring as </b><b>Technology Development Specialist</b><b>?</b></p><ul><li>
Graduated from Vocational School departments such as Mechatronics, Mechanical Engineering, etc.</li><li>
Minimum 3 years of experience in maintenance and repair of industrial systems.</li><li>
Proficient in using MS Office programs.</li><li>
Team-oriented and collaborative.</li><li>
Strong problem-solving and analytical thinking skills.</li><li>
Responsible, open to development, and self-confident.</li><li>
Suitable for working in a shift system.</li></ul><div></div><p><b><br>
Your Tasks &ndash; What You can expect as </b><b>Technology Development Specialist</b><b>?</b></p><ul><li>
Perform or ensure the maintenance and repair of electrical and electronic components of machines in the plant and auxiliary facilities.</li><li>
Set up automation systems for new product trials on production lines.</li><li>
Carry out monthly and annual periodic maintenance of machines.</li><li>
Troubleshoot electrical and electronic faults in machines.</li><li>
Procure technical spare parts for machines.</li><li>
Introduce machines to operators.</li><li>
Conduct maintenance activities in accordance with 5S standards.</li><li>
Plan and carry out maintenance work for various systems in the facility (fire safety, heating, cooling, etc.).</li><li>
Coordinate with external sources providing maintenance and repair services.</li><li>
Ensure all maintenance and repair activities are properly documented.</li><li>
Support the IT Department in setting up hardware such as phones, computers, etc.</li></ul><div></div><p><b><br>
Are you interested?</b></p><p>
Should you have any further questions, please do not hesitate to contact Gizem Karakaya Acar. You can reach her via email gizem.karakaya@siegwerk.com or via LinkedIn.</p><p>
To apply for this position please use Talent@SW.</p></div>

Maintenance Technician

DHL Supply Chain

<div>
 <strong>
  We&rsquo;re looking for IT Application Specialist like you across our business.
  <br/>
  <br/>
 </strong>
 Let's be the part of our #TogetherUnstoppable team!
 <br/>
 <br/>
 DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.
 <br/>
 <br/>
 DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.
 <br/>
 <br/>
 DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in IT, Computer Science, or a related field.
  </li>
  <li>
   Proficiency in MS SQL, EDI, FTP, and web services integration.
  </li>
  <li>
   Fluent in English, both written and spoken.
  </li>
  <li>
   Strong analytical and troubleshooting skills.
  </li>
  <li>
   Ability to manage and implement IT systems effectively.
  </li>
  <li>
   Minimum 2 years of experience in related IT Field.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Description
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide technical support for WMS, TMS, and other IT applications to ensure smooth operations.
  </li>
  <li>
   Act as a key contributor to new WMS project implementations, including system setup, integration, and deployment.
  </li>
  <li>
   Troubleshoot and resolve issues during system implementation and maintenance phases.
  </li>
  <li>
   Ensure all IT activities align with approved processes and company standards.
  </li>
  <li>
   Collaborate with internal and external stakeholders, including project managers, suppliers, and data integration teams.
  </li>
  <li>
   Monitor and optimize IT systems to improve operational efficiency and sustainability.
  </li>
  <li>
   Maintain accurate inventory tracking within IT systems and ensure timely updates.
  </li>
 </ul>
</div>


IT Application Specialist

Explore 852+ It support specialist in Istanbul this September. Find roles across top companies and apply now to boost your career.