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professional services - system support engineer Jobs in Istanbul

professional services - system support engineer

it support specialist

OPLOG

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 OPLOG is the tech engine behind seamless e‑commerce fulfillment for top brands across T&uuml;rkiye, Europe, and the US. By fusing in‑house software with robotics and automation, we erase the line between the physical and digital worlds&mdash;delivering post‑purchase experiences that turn customers into fans and giving our clients an unfair competitive edge.
 <br/>
 <br/>
 We&rsquo;re building a world-class robotic fulfillment ecosystem, and we&rsquo;re looking for curious minds to shape the future with us.
 <br/>
 <br/>
 <strong>
  About the Role:
  <br/>
  <br/>
 </strong>
 We&rsquo;re scaling&mdash;fast. Our platforms, robots, and data pipelines need to move even faster.
 <br/>
 <br/>
 The IT Specialist will be responsible for ensuring the seamless operation of the company's IT infrastructure, managing user support requests, and playing an active role in daily IT operations.
 <br/>
 <br/>
 <strong>
  What You'll Do:
  <br/>
  <br/>
 </strong>
 Track and resolve user support requests through the IT service management platform
 <br/>
 <br/>
 Perform installation, configuration, and maintenance of Windows, macOS, and Linux client devices
 <br/>
 <br/>
 Conduct basic troubleshooting for endpoint and network-related issues
 <br/>
 <br/>
 Complete IT processes for new employee onboarding and offboarding
 <br/>
 <br/>
 Maintain IT equipment (printers, handheld terminals, barcode scanners) at warehouse locations
 <br/>
 <br/>
 Keep IT documentation up to date
 <br/>
 <br/>
 <strong>
  Who You Are:
  <br/>
  <br/>
 </strong>
 Bachelor's degree in Computer Engineering, Information Systems, or related field
 <br/>
 <br/>
 <strong>
  Minimum 2 Years Of IT Support Experience
  <br/>
  <br/>
 </strong>
 Proficiency in Windows, macOS, and Linux operating systems
 <br/>
 <br/>
 Knowledge of basic network protocols (TCP/IP, DNS, DHCP)
 <br/>
 <br/>
 Strong communication and problem-solving skills
 <br/>
 <br/>
 Ability to visit multiple sites (Dilovas&inodot; - Tuzla FCs) as required, actively engaging with different locations to understand operations, identify improvement opportunities, and contribute to on-site processes
 <br/>
 <br/>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   AI‑assisted coding &amp; LLM licenses &ndash; build smarter, faster
  </li>
  <li>
   Paid vacation in your first year &ndash; no waiting period
  </li>
  <li>
   Birthday day off &ndash; celebrate you
  </li>
  <li>
   Private health insurance &ndash; from day one
  </li>
  <li>
   Shuttle service - your commute, covered
  </li>
  <li>
   Meal card &ndash; lunches on us
  </li>
  <li>
   Learning budget &ndash; for courses, books, and conferences
  </li>
  <li>
   English courses &ndash; grow your communication skills globally
  </li>
 </ul>
</div>


IT Specialist

United Nations Development Programme

<div><div><p><b>Background
</b></p><p>UNDP&rsquo;s Regional Centre for Europe and the CIS is UNDP&amp;#96;s advisory hub for the Europe and CIS region tasked with the responsibility to provide policy and programmatic support to UNDP&acute;s development activities in the region. Throughout UNDP&acute;s focus areas, it works towards increasing the impact of UNDP&acute;s activities in the region by assisting Country Offices in development of country-level initiatives through advisory services and technical support and by implementing regional-level projects in partnership with a wide range of partners supported to a global network of expertise. Under the leadership of the Director, the RBEC Regional Centre employs a multi-disciplinary team of specialists and advisors, project managers, operations and programme support staff.
</p><p>The ICT team plays a crucial role in the IRH as reliance on digital technology continues to increase in all office operations, projects, and programme deliveries. The team drives UNDP&rsquo;s digital transformation efforts in the IRH to better enable, leverage and deploy technology solutions that help the IRH implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDP partners, stakeholders, and beneficiaries.
</p><p><b>Duties and Responsibilities
</b></p><p>Under the guidance and direct supervision of the ICT Specialist, the ICT Associate provides leadership in execution of ICT services in the IRH, implements ICT management systems and strategies, and provides daily technical support to users of information management tools and technology infrastructure. The incumbent is responsible for reviewing and advising on the use of new technologies that will enhance IRH productivity. The ICT Associate promotes a client-oriented approach.
</p><p>The ICT Associate may supervise ICT support staff and works in close collaboration with Programme, Operations, and project teams in the IRH, UNDP HQ staff, Regional Information Officer (RIO), and the Regional Bureau Information Manager (RBIM) to resolve complex ICT- related issues.
</p><p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
</p><p><b>Competencies
</b></p><p><b>Core Competencies:
</b></p><ul><li>Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
</li><li>Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
</li><li>Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
</li><li>Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
</li><li>Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
</li><li>Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
</li><li>Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making
</li></ul><p><b>People Management Competencies:
</b></p><ul><li>UNDP People Management Competencies can be found in the dedicated site .
</li></ul><p><b>Cross-Functional &amp; Technical Competencies:
</b></p><p><b>Business Management
</b></p><ul><li><b>Results-Based Management
</b><ul><li>Ability to manage programmes and projects with a focus on improved performance and demonstrable results
</li></ul></li><li><b>Customer Satisfaction/Client Management
</b><ul><li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs, provide inputs to the development of customer service strategy, and look for ways to add value beyond clients' immediate requests.
</li><li>Ability to anticipate client's upcoming needs and concerns.
</li></ul></li><li><b>Working with Evidence and Data
</b><ul><li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
</li></ul></li><li><b>Digital Awareness and Literacy
</b><ul><li>Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed
</li></ul></li></ul><p><b>Information Management and Technology
</b></p><ul><li><b>IT Customer
</b><ul><li>Support Ability to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience.
</li><li>Knowledge of ISO 9001 desirable.
</li><li>ITIL certification or similar is desirable.
</li></ul></li><li><b>Network, Communication, and Infrastructure Management
</b><ul><li>Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT.
</li><li>Cisco CCIE CCNP or similar is desirable.
</li></ul></li><li><b>User Experience and Business Analyst
</b><ul><li>Capacity to translate efficiently user needs into IT requirements around human-centered design
</li></ul></li></ul><p><b>Required Skills and Experience
</b></p><p><b>Education:
</b></p><ul><li>Secondary education is required with formal training in IT systems, business software and/or web-based applications.
</li><li>A university degree in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement.
</li></ul><p><b>Experience:
</b></p><ul><li>Minimum of 7 years (with high school diploma) or 4 years (with bachelor&rsquo;s degree) of relevant working experience in network administration and operations, web design, providing technical support for hardware/software or cloud ERP environments, working with telecommunications facilities; and applying knowledge of database applications, web-based management systems, and cloud infrastructure solutions.
</li><li>Certifications in CCNA, MSCA, MCSE or MCP are an asset.
</li><li>Certification on Microsoft Endpoint Administrator MD-102 required. (Please upload the document into attachment section)
</li><li>Experience working with user-centered designs and conducting user research and testing is required.
</li><li>Previous experience with the UN or its agencies is an asset.
</li><li>Previous experiences with the following are highly desirable:
<ul><li>Microsoft Azure &amp; Windows Servers
</li><li>Microsoft SharePoint
</li><li>Windows based operating systems.
</li><li>Apple OS and mobile phone platforms
</li><li>Microsoft Office applications
</li><li>Cisco routers and firewalls
</li><li>Open-source applications
</li><li>Other commercial software
</li><li>Artificial Intelligence tools &amp; software
</li><li>VoIP applications
</li></ul></li></ul><p><b>Languages:
</b></p><ul><li>Fluency in English and Turkish is a requirement.
</li><li>Knowledge of another UN language is desirable.
</li></ul><p><b>Equal opportunity
</b></p><p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
</p><p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
</p><p><b>Sexual harassment, exploitation, and abuse of authority
</b></p><p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
</p><p><b>Right to select multiple candidates
</b></p><p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
</p><p><b>Scam alert
</b></p><p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p></div></div><div></div>

ICT Associate [Open to external applicants]

Bolt Insight

<b>Location:</b> Hybrid (Istanbul Office)
<br><b>Type:</b> Hands-on individual contributor (no people management)
<br><b>Salary:</b> Competitive
<br><br>
About Us
<br>We are an AI-powered consumer intelligence firm, using cutting-edge market research methodologies to deliver real-time consumer insights to global clients. As a data-driven company, we take security and reliability seriously while operating in a fast-moving startup environment.
<br><br>
The Role
<br>We’re hiring a Microsoft 365 Administrator to own our Microsoft cloud environment and endpoint platform—Entra ID (Azure AD), Intune, Exchange Online, and Teams—and to run practical endpoint security operations day to day.
<br><b>You’ll be the internal owner for Microsoft admin work:</b> identity lifecycle, access governance (at a practical level), device compliance, configuration baselines, and user support. You’ll also coordinate with external security consultants when deeper security work is required.
<br><br>
This is not a people-management role and not an audit/GRC-heavy position.
<br><br>
Responsibilities
<br>Microsoft 365 & Identity Administration (Core)
<br><ul>
<li>Administer Microsoft 365 and Azure Entra ID.</li>
<li>Own the full employee lifecycle: user and device creation, onboarding, role changes, and offboarding.</li>
<li>Manage SSO and access control for SaaS tools: * Configure and maintain Enterprise Applications</li>
<li>Assign users and groups with the correct permissions</li>
<li>Ensure access is removed promptly during offboarding</li>
<li>Administer Exchange Online and Microsoft Teams (accounts, mailboxes, groups, shared mailboxes, Teams access).</li>
<li>Maintain clear documentation and runbooks for onboarding, offboarding, and standard IT processes.</li>
</ul>
Endpoint Management & Security
<br><ul>
<li>Manage company devices using Intune (enrollment, configuration profiles, compliance policies, application deployment).</li>
<li>Deploy patches and configuration changes to remediate endpoint vulnerabilities.</li>
<li>Ensure baseline device security (disk encryption, screen lock, antivirus/EDR deployment where applicable).</li>
</ul>
Vulnerability Tracking & Security Coordination
<br><ul>
<li>Use tools such as Vanta to track and close endpoint-related security findings (patching, policies, evidence).</li>
<li>Coordinate with external security consultants and internal teams (DevOps, HR) to ensure findings are resolved on time.</li>
<li>Support basic incident handling by escalating and coordinating when needed.</li>
</ul>
Global IT Support
<br><ul>
<li>Act as the primary IT point of contact for employees across different countries and time zones.</li>
<li>Troubleshoot access, device, and productivity issues in English.</li>
</ul>
Requirements
<br>Must-Have
<br><ul>
<li>Hands-on experience administering Microsoft 365 and Azure Entra ID.</li>
<li>Practical experience with user onboarding/offboarding, access management, and permissions.</li>
<li>Experience managing SSO and Enterprise Applications.</li>
<li>Hands-on Intune experience (device enrollment, policies, patching).</li>
<li>Comfortable working independently in a startup environment.</li>
<li>Strong communication skills in English.</li>
</ul>
Nice-to-Have (Not Required)
<br><ul>
<li>Familiarity with Vanta or similar tools for tracking security/compliance tasks.</li>
<li>Basic security hygiene knowledge (MFA, device compliance, least privilege).</li>
<li>Startup or scale-up experience.</li>
<li>Microsoft certifications.</li>
</ul>
You do not need deep knowledge of ISO, SOC2, or security frameworks — you’ll work with external specialists when needed.
<br><br>
Why Work at Bolt Insight?
<br><ul>
<li>Hybrid working and flexible setup</li>
<li>Multinet Meal Ticket</li>
<li>Private Medical Insurance (Allianz)</li>
<li>Nomadic working opportunities</li>
<li>Friendly, international startup environment</li>
<li>Real ownership and learning opportunities</li>
<li>In-house recognition awards to celebrate our “Lightning Bolts”</li>
</ul>
Final Note
<br>Internally, this role will be the owner of day-to-day IT and endpoint security operations, ensuring our systems remain secure, reliable, and well-managed as we grow.
<br><br>
If you enjoy hands-on IT work, ownership, and learning in a startup environment — we’d love to hear from you.

Microsoft 365 Administrator

Ingram Micro

<div>
 Ingram Micro is a leading technology company for the global information technology ecosystem.
 <br/>
 <br/>
 With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to businesses-to-business technology experts.
 <br/>
 <br/>
 Our market reach, diverse solutions and services portfolio and digital platforms Ingram Micro Xvantage set us apart.
 <br/>
 <br/>
 <strong>
  Roles And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Installing and configuring internal systems and infrastructures.
  </li>
  <li>
   Diagnosing and resolving hardware and software-related technical issues.
  </li>
  <li>
   Responding to end-user support requests and providing technical assistance.
  </li>
  <li>
   Planning system updates and upgrades in line with client requirements.
  </li>
  <li>
   Performing regular maintenance and system checks to ensure operational continuity.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Engineering, Electronics Engineering, or a related field.
  </li>
  <li>
   Hands-on experience with the installation and management of Dell and HP servers and storage systems.
  </li>
  <li>
   Knowledge of hyper-converged systems, SAN, virtualization technologies, and virtual system management.
  </li>
  <li>
   Proficiency in technical English, especially for understanding documentation.
  </li>
  <li>
   Strong problem-solving and analytical thinking skills; effective communication and team collaboration abilities.
  </li>
 </ul>
</div>


Professional Services - System Support Engineer

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!
</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><p>Job Description:
</p></div></div></div></div></div></div></div><p>Ingram Micro is a leading technology company for the global information technology ecosystem.
</p><p>With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to businesses-to-business technology experts.
</p><p>Our market reach, diverse solutions and services portfolio and digital platforms Ingram Micro Xvantage set us apart.
</p><p></p><h3 class="jobSectionHeader"><b>Roles and Responsibilities
</b></h3><ul><li>Installing and configuring internal systems and infrastructures.
</li></ul><ul><li>Diagnosing and resolving hardware and software-related technical issues.
</li></ul><ul><li>Responding to end-user support requests and providing technical assistance.
</li></ul><ul><li>Planning system updates and upgrades in line with client requirements.
</li></ul><ul><li>Performing regular maintenance and system checks to ensure operational continuity.
</li></ul><p></p><h3 class="jobSectionHeader"><b>Qualifications
</b></h3><ul><li>Bachelor&rsquo;s degree in Computer Engineering, Electronics Engineering, or a related field.
</li></ul><ul><li>Hands-on experience with the installation and management of Dell and HP servers and storage systems.
</li></ul><ul><li>Knowledge of hyper-converged systems, SAN, virtualization technologies, and virtual system management.
</li></ul><ul><li>Proficiency in technical English, especially for understanding documentation.
</li></ul><ul><li>Strong problem-solving and analytical thinking skills; effective communication and team collaboration abilities.</li></ul></div>

zeplincar

<p>IT Destek Uzman Yardımcısı</p><p><i>Şirket Hakkında</i></p><p>Zeplin, T&uuml;rkiye genelinde kurumsal ve bireysel ara&ccedil; kiralama, mobilite ve enerji sekt&ouml;rlerinde faaliyet g&ouml;steren, teknolojiyi stratejisinin merkezine alan yenilik&ccedil;i bir kuruluştur. Zeplin Car ve Zeplin Enerji markalarıyla, operasyonlarını dijitalleştirerek m&uuml;şteri deneyimini m&uuml;kemmelleştirmeyi ve u&ccedil;tan uca dijital d&ouml;n&uuml;ş&uuml;m&uuml; ger&ccedil;ekleştirmeyi hedeflemektedir.</p><p>İş TanımıDijital D&ouml;n&uuml;ş&uuml;m ve Teknoloji departmanımızın bir par&ccedil;ası olarak;</p><ul><li>Şirketler b&uuml;nyesindeki t&uuml;m kullanıcıların donanım, yazılım ve ağ sorunlarına ilk seviye destek vermek,</li><li>Bilgisayar, &ccedil;evre birimleri (yazıcı, tarayıcı vb.) ve IP telefonların kurulum, yapılandırma ve bakım s&uuml;re&ccedil;lerini y&uuml;r&uuml;tmek,</li><li>Windows işletim sistemleri, Office 365 uygulamaları ve kurumsal yazılımların son kullanıcı desteğini sağlamak,</li><li>Şube ağımızdaki teknik ihtiya&ccedil;lara uzaktan veya yerinde destek vererek iş s&uuml;rekliliğini sağlamak,</li><li>IT envanterinin takibi ve raporlanması s&uuml;re&ccedil;lerine destek olmak.</li></ul><p>Aradığımız Nitelikler</p><ul><li>&Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden (Bilgisayar Programcılığı, Bilişim Sistemleri vb.) mezun veya bu alanda kendini geliştirmeye istekli,</li><li>IT destek ve Help Desk s&uuml;re&ccedil;lerinde tercihen 1-2 yıl deneyimli (veya &ouml;ğrenmeye &ccedil;ok hevesli yeni mezun),</li><li>Donanım, network (LAN/WAN) ve işletim sistemleri konularında temel teknik bilgiye sahip,</li><li>Problem &ccedil;&ouml;zme yeteneği gelişmiş, &ccedil;&ouml;z&uuml;m odaklı ve sabırlı,</li><li>İletişim becerileri g&uuml;&ccedil;l&uuml;, ekip &ccedil;alışmasına yatkın,</li><li>Tercihen s&uuml;r&uuml;c&uuml; belgesi olan ve aktif ara&ccedil; kullanabilen.</li></ul><p>Neler Sunuyoruz?</p><ul><li>Dijital d&ouml;n&uuml;ş&uuml;m&uuml;n merkezinde, s&uuml;rekli &ouml;ğrenme ve gelişim fırsatı,</li><li>Farklı sekt&ouml;rlerin (Otomotiv, Enerji, Teknoloji) dinamiklerini aynı anda deneyimleme şansı,</li><li>Gen&ccedil; ve vizyoner bir ekibin par&ccedil;ası olma imkanı.</li></ul><p>Geleceği hep beraber şekillendirmek i&ccedil;in başvurularınızı bekliyoruz...</p><p>Lokasyon: On-site &ndash; Şişli, İstanbulCV&rsquo;nizi onder.gogebakan@zeplincar.com adresine iletebilirsiniz.</p><p>İş T&uuml;r&uuml;: Tam zamanlı</p><p>Maaş: aylık 28.100,00TRY veya &uuml;zeri</p><p>Başvuru Soruları:</p><ul><li>Yerinde &ccedil;alışmaya OK misiniz?</li></ul><p>Deneyim:</p><ul><li>&Uuml;r&uuml;n ve IT Proje Y&ouml;netimi: 7 yıl (Zorunlu)</li></ul>

IT Deskek Uzman Yardımcısı

Mplus Grup Yönetim Danışmanlığı

<ul>
<li>Bilgisayar donanım ve yazılım sistemleri konusunda bilgi sahibi,</li>
<li>Network ve internet altyapı sorunlarına müdahale edebilen,</li>
<li>Bilgi güvenliği ve yedekleme süreçlerine hâkim,</li>
<li>Son kullanıcı destek süreçlerinde deneyimli,</li>
<li>Sistem takibi, raporlama ve dokümantasyon yeteneği olan.</li>
</ul>
<b>GÖREV:</b><br>
<ul>
<li>Donanımsal ve yazılımsal problemlerin giderilmesi,</li>
<li>IT sistemlerinin güncel ve verimli çalışmasının sağlanması,</li>
<li>Kullanıcı ve altyapı destek hizmetlerinin yürütülmesi,</li>
<li>Yedekleme, güvenlik ve envanter yönetimi,</li>
<li>CCTV, bariyer, geçiş sistemleri, yangın ihbar, jeneratör, HVAC ve benzeri teknik sistemlerin takibi,</li>
<li>Bakım firmalarıyla koordinasyon ve periyodik bakım yönetimi,</li>
<li>Yönetim için periyodik raporlamaların hazırlanması.</li>
</ul>


It Personeli

Explore 910+ It support specialist in Istanbul this January. Find roles across top companies and apply now to boost your career.

910 it support specialist jobs IN Istanbul

IT Specialist

ICT Associate [Open to external applicants]

Microsoft 365 Administrator

Professional Services - System Support Engineer

Professional Services - System Support Engineer

IT Deskek Uzman Yardımcısı

It Personeli