customer care specialist, operations Jobs in Istanbul

customer care specialist, operations

customer service specialist Jobs in Istanbul

customer service specialist

customer service professional Jobs in Istanbul

customer service professional

customer care assistant specialist Jobs in Istanbul

customer care assistant specialist

customer manager

customer service coordinator

CHEP

<div>
 
 
 ** YOUR MISSION ** 🚀 &ndash; WHAT WILL YOU DO? **
 
 
 
 based in
 
 Ata&scedil;ehir, Istanbul
 
 
 
 
 
 
 
 The mission of the role is to be the first point of contact for incoming calls regarding customer enquiries and complaints. The role involves owning and resolving the queries as quickly and effectively as possible. Deal with in depth and complex issues in a competent and professional manner
 
 
 
 
 <ul>
 <li>
 .
 
 Professional and courteous answering of all incoming call
 </li>
 <li>
 s,Prompt and efficient follow-up of customer queries &amp; service requests. Liaise efficiently with Field Representatives and Customer Service team
 </li>
 <li>
 s,Ensure the investigation and resolution of customer enquires with minimal delay, Where there is a delay of more than 48 hours the customer is to be communicated with at all time
 </li>
 <li>
 s,React positively to problems identified and undertake root-cause analysi
 </li>
 <li>
 s,Take preventive action to ensure customer satisfaction maximise
 </li>
 <li>
 d,Maintain regular contact with field teams and provide analytical data and support on specific account querie
 </li>
 <li>
 s,Work in line with other functions.(i.e. Logistics regarding deliveries to customers
 </li>
 <li>
 ),Record and track Customer complaints regarding quality issue
 </li>
 <li>
 s,All correspondence must be in a professional and businesslike manne
 </li>
 <li>
 r,Correspondence with the customer should always maintain a standard that reflects clarity of understandin
 </li>
 <li>
 g,Import data from various sources of CHEP software systems (SAP, BW, Siebel) to resolve credit equipment balances or issues on customer accounts to improve revenu
 </li>
 <li>
 e,Educate customers about terminology, features and benefits of products i.e. Portfolio to improve customer satisfacti
 </li>
 </ul>
 
 
 
 
 
 
 
 
 on
 
 
 ** WHAT WE ARE LOOKING FOR *
 
 *
 
 
 
 
 <ul>
 <li>
 🔎:
 
 1-3 years&rsquo; experience sales &amp; customer service in a service/automotive company where analysis and attention to detail was a key success fa
 </li>
 <li>
 ctor,Business data analysis and account reconcilia
 </li>
 <li>
 tion,Having worked in a Customer Service Team environment that solely focuses on investigating and analysing data to resolve is
 </li>
 <li>
 sues,Direct customer liai
 </li>
 <li>
 sing,Fluency in Turkish &amp; English lan
 </li>
 <li>
 guageExcellent analytical skills and detail ori
 </li>
 <li>
 entedAble to effectively handle and manage a high degree of multiple
 </li>
 <li>
 tasksCreative problem s
 </li>
 <li>
 olverStrong sense of customer satisfa
 </li>
 <li>
 ctionTime management s
 </li>
 <li>
 killsExcellent telephone m
 </li>
 <li>
 annerSelf-motivated, results driven, have negotiation s
 </li>
 <li>
 killsSiebel &amp; BW &amp; SAP
 </li>
 <li>
 userTeam player with the ability to work on own imitative and autonom
 </li>
 <li>
 ouslyAdvanced level of Excel know
 </li>
 </ul>
 
 
 
 
 
 
 
 
 ledge
 
 
 ** WHAT WE OFFE
 
 
 
 
 
 <ul>
 <li>
 R ** 💙
 
 Attractive base salary with annual bonus &amp;
 </li>
 <li>
 benefitsEmployee Investm
 </li>
 <li>
 ent PlanAbility to develop your skills and understanding of business in a worldwide logistics
 </li>
 <li>
 companyParticipation in worldwide
 </li>
 <li>
 projectsArea to build your independence and own responsi
 </li>
 <li>
 bilitiesSupport at every stage of you
 </li>
 <li>
 r careerIndependence in operating with a real impact on the orga
 </li>
 <li>
 nizationWe are celebrating our successes with meal vouchers an
 </li>
 </ul>
 
 
 
 d events
</div>

Customer Service Coordinator

Arup

<div></div><div><div><div><div>Junior BIM Coordinator
<div><div>Istanbul, -, T&uuml;rkiye
</div><div>New
</div><div><ul><li></li></ul>1 additional location</div>
 </div></div><div></div><div><div><div><div><div><div><div>BIM
 </div></div></div><div></div><div>Europe Region
&#59192; </div><div></div><div>IST00001T</div></div><div><div> 
</div></div></div><div>Shape a future with purpose at Arup in Istanbul.
Arup&rsquo;s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.
The Opportunity
We are looking for a Junior BIM Coordinator passionate engineers or architects who are eager to develop themselves in BIM, for our Istanbul Office BIM team. You will have the opportunity to contribute to the development of our office's BIM strategy and protocols, participate in coordination and review processes in various projects, and develop yourself in this area.
As a Junior BIM Coordinator at Arup, you will:<ul><li>
Assist in the implementation of BIM processes according to the needs of the projects,</li><li>
Contribute developing BIM documents according to project's BIM scope such as BIM Execution Plans (BEP),</li><li>
Assist and execute CDE management in projects,</li><li>
Support designers and BIM professionals in developing and coordinating BIM models,</li><li>
Review and report on model performance and quality,</li><li>
Assist in managing project-wide, federation models,</li><li>
Assist in managing Virtual Design Review (VDR) meetings,</li><li>
Assist in managing coordination and clash review processes. 
Your role in office BIM processes:</li><li>
Contribute developing our BIM strategies, protocols, and information workflows,</li><li>
Ensure compliance with modeling conventions and company best practices,</li><li>
Promoting Revit and the global Revit standard usage.</li></ul> 
Does this role inspire you?
We are looking for a Junior BIM Coordinator passionate engineers or architects who are eager to develop themselves in BIM, for our Istanbul Office BIM team. We also value:<ul><li>
Bachelor's or Master's degree in engineering or architecture,</li><li>
Minimum of 3 years of professional experience in projects managed with BIM processes,</li><li>
Experience in modeling with Revit projects,</li><li>
Ability and willingness to learn new software as required by individual projects,</li><li>
Strong teamwork, communication, reporting and presentation skills,</li><li>
Excellent command of English, both written and verbal,</li><li>
For male candidates' military service must be completed. 
The following qualifications are advantage:</li><li>
Knowledge of various Common Data Environment (CDE) platforms,</li><li>
Knowledge of various coordination software,</li><li>
Knowledge of Dynamo and parametric design.</li></ul>
Why Arup?
At Arup, we believe in rewarding our members for their contributions to our shared success. As a trust-owned company, we have the freedom to pursue meaningful work that aligns with our purpose and values. We also offer a unique profit share program, allowing our members to share in the results of our collective efforts.
Benefits that work for you:<ul><li>
Professional Growth &amp; Development: Benefit from continuous learning opportunities, training programs, and mentorship to enhance your skills and advance your career at Arup.</li><li>
Global Opportunities: Collaborate with colleagues worldwide and explore potential short-term or long-term assignments at other Arup offices and project locations.</li><li>
Financial Well-being &amp; Ownership: Receive a competitive salary and benefits package and share in Arup's success through our global profit-sharing programme.</li></ul> 
At Arup, you belong to an extraordinary collective where individuality is encouraged. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives, and ideas. You'll have the opportunity to do socially useful work that has meaning &ndash; to Arup, to your career, and to the clients and communities we serve.
We are proud to be an equal opportunity employer and are committed to building a workplace that reflects the rich diversity of the world around us. We actively promote a culture of inclusion where everyone feels welcome, respected, and valued.
We welcome applications from talented individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, disability, ethnicity, religion, sexual orientation, or any other protected characteristic. We are committed to making our recruitment process and workplaces accessible. If you need any assistance or adjustments, please visit our Candidate Support page for contact information and assistance. We're happy to help.</div></div></div></div></div></div>

Junior BIM Coordinator

OTTOS PAZARLAMA LTD.

I&#350; TANIMI:<ul><li>A dan Z ye sipari&#351; s&uuml;recinin takibi ( Teklif a&#351;amas&#305;ndan sipari&#351;in teslimat&#305;na kadar olan t&uuml;m i&#351;ler&hellip; )</li><li>Hem hizmet verdi&#287;imiz m&uuml;&#351;teri hem de &uuml;r&uuml;n tedarik etti&#287;imiz imalat&ccedil;&#305;larla g&ouml;r&uuml;&#351;melerin yap&#305;lmas&#305;, g&uuml;nl&uuml;k i&#351; organizasyonlar&#305;n takibi, olu&#351;acak sorunlar&#305;n &ccedil;&ouml;z&uuml;m&uuml;n&uuml;n sa&#287;lanmas&#305;.</li></ul>ARANILAN N&#304;TEL&#304;KLER:<ul><li>Konusunda en az 4-5 y&#305;ll&#305;k bir deneyim,</li><li>Temel ticari ve &#304;hracat bilgisine sahip olma,</li><li>&Ccedil;ok iyi derecede Almanca ve/veya &#304;ngilizce s&ouml;zl&uuml; ve yaz&#305;l&#305; dil bilgisine sahip olma,</li><li>MS Ofis programlar&#305;na hakim ve bilgisayar kullanim deneyimine sahip olma,</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na uyumlu, ileti&#351;im ve organizasyon becerisi y&uuml;ksek, gerekti&#287;inde insiyatif alabilme kabiliyetine sahip olabilme,</li><li>Avrupa yakas&#305;nda ikamet ediyor olma ( Tercihen Yenibosna yak&#305;n&#305; ),</li></ul>&#304;&#350; ORTAMINDA SUNULANLAR:<ul><li>Yetenekleriyle orant&#305;l&#305; olarak kendilerine katk&#305; sa&#287;layabilecekleri uluslararas&#305; bir &ccedil;al&#305;&#351;ma ortam&#305;,</li><li>&#304;&#351; ve kendini geli&#351;tirebilme potansiyeli olan ve sorumluluk al&#305;nabilecek bir &#351;irket atmosferi,</li><li>Modern ve teknoloji altyap&#305;s&#305; olan bir ofis ortam&#305;,</li><li>Herkesin kendi i&#351;ini yapt&#305;&#287;&#305; ve d&uuml;z bir hiyerar&#351;inin oldu&#287;u dinamik bir ekiple &ccedil;al&#305;&#351;abilme f&#305;rsat&#305;,</li></ul>BU &Ouml;ZELL&#304;KLERE SAH&#304;PSEN&#304;Z;O zaman ba&#351;vuru belgenizi almak i&ccedil;in sab&#305;rs&#305;zlan&#305;yoruz.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;E&#287;itim:<ul><li>Lise veya dengi (Zorunlu)</li></ul>Deneyim:<ul><li>&ccedil;al&#305;&#351;ma tecr&uuml;besi: 2 y&#305;l (Tercih edilir)</li></ul>Dil:<ul><li>Almanca veya Inglizce (Zorunlu)</li></ul>

Müşteri Temsilcisi Asistanı

<div>
 CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world&rsquo;s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
 
 
 What does that mean for you? You&rsquo;ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You&rsquo;ll help change how goods get to market and contribute to global sustainability. You&rsquo;ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
 
 
 
 Job Description
 
 
 
 CHEP is currently recruiting in Turkey. We are looking for
 
 Logistics Execution Coordinator
 
 who will be responsible for executing all logistics activities and planning of routes for a given perimeter so that CHEP provides a constant and efficient supply of equipment to its customers (Retailers and Manufacturers) at the right time, in the right manner, and at the cheapest cost to serve to deliver high customer satisfaction.
 
 
 You will report to the
 
 Logistics Execution Manager &ndash; IMET
 
 and you will be based in Istanbul. You will work closely with internal stakeholders in the logistics, operations, plant service and account executive teams. Your external stakeholders will be transporters/suppliers.
 
 
 
 To Be Successful In This Role You Will Need
 
 
 
 <ul>
 <li>
 The ability to manage medium-high workloads
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Calm and composed demeanor to handle escalations and general queries with professionalism and confidence.
 </li>
 <li>
 Positive attitude and ability to relate to customers, transporters, team members and cross functional departments in CHEP appropriately and switch easily between them
 </li>
 <li>
 Confidence to make quick decisions to resolve day to day operational issues
 
 
 </li>
 </ul>
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Daily Management of order processing
 </li>
 <li>
 On Time Performance to Customers and transport quality tracking and monitoring
 </li>
 <li>
 Supports Central in execution related incidents
 </li>
 <li>
 Logistics Support for CHEP &amp; External Managed Service Customers
 </li>
 <li>
 Dedicated fleets management. Route Management
 </li>
 <li>
 Contact with local customers and third-party provider (Service Centers, D locations, PT Call Centre) to deliver CHEP orders
 </li>
 <li>
 Local level customer collaboration execution
 
 
 </li>
 </ul>
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 Completed tertiary qualification (Supply Chain / Industrial Engineer / Logistics or other relevant qualification)
 </li>
 <li>
 Logistics Execution Experience (1-5 years)
 </li>
 <li>
 Supply Chain Background (Advantageous)
 </li>
 <li>
 Office Experience with frequent customer &amp; provider contacts (Phone/Emails etc.)
 </li>
 <li>
 Experience in an environment with urgent requests and comfortable to manage those urgencies
 </li>
 <li>
 Excel Skills (Intermediate Level)
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 <ul>
 <li>
 English
 </li>
 <li>
 Turkish
 
 
 </li>
 </ul>
 
 Remote Type
 
 
 
 Hybrid Remote
 
 
 
 Skills To Succeed In The Role
 
 
 
 Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving
 
 
 
 We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
 
 
 
 
 Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.
 
 
 
</div>

Logistics Execution Coordinator

<div>CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world&rsquo;s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
 
 
What does that mean for you? You&rsquo;ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You&rsquo;ll help change how goods get to market and contribute to global sustainability. You&rsquo;ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .
<h1 class="jobSectionHeader">Job Description
</h1>CHEP is currently recruiting in Turkey. We are looking for Logistics Execution Coordinator who will be responsible for executing all logistics activities and planning of routes for a given perimeter so that CHEP provides a constant and efficient supply of equipment to its customers (Retailers and Manufacturers) at the right time, in the right manner, and at the cheapest cost to serve to deliver high customer satisfaction.
You will report to the Logistics Execution Manager &ndash; IMET and you will be based in Istanbul. You will work closely with internal stakeholders in the logistics, operations, plant service and account executive teams. Your external stakeholders will be transporters/suppliers.
To be successful in this role you will need:
<ul><li>The ability to manage medium-high workloads
</li><li>Excellent communication skills
</li><li>Calm and composed demeanor to handle escalations and general queries with professionalism and confidence.
</li><li>Positive attitude and ability to relate to customers, transporters, team members and cross functional departments in CHEP appropriately and switch easily between them
</li><li>Confidence to make quick decisions to resolve day to day operational issues
</li></ul>Key Accountabilities:
<ul><li>Daily Management of order processing
</li><li>On Time Performance to Customers and transport quality tracking and monitoring
</li><li>Supports Central in execution related incidents
</li><li>Logistics Support for CHEP &amp; External Managed Service Customers
</li><li>Dedicated fleets management. Route Management
</li><li>Contact with local customers and third-party provider (Service Centers, D locations, PT Call Centre) to deliver CHEP orders
</li><li>Local level customer collaboration execution
</li></ul>Minimum Requirements:
<ul><li>Completed tertiary qualification (Supply Chain / Industrial Engineer / Logistics or other relevant qualification)
</li><li>Logistics Execution Experience (1-5 years)
</li><li>Supply Chain Background (Advantageous)
</li><li>Office Experience with frequent customer &amp; provider contacts (Phone/Emails etc.)
</li><li>Experience in an environment with urgent requests and comfortable to manage those urgencies
</li><li>Excel Skills (Intermediate Level)
</li></ul>Languages:
<ul><li>English
</li><li>Turkish
</li></ul>#LI-RM1
<h1 class="jobSectionHeader">Remote Type
</h1>Hybrid Remote
<h1 class="jobSectionHeader">Skills to succeed in the role
</h1>Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.</div>

<div></div><div><div><div><div>BIM Coordinator
<div><div>Istanbul, -, T&uuml;rkiye
</div><div>New
 </div></div></div><div></div><div><div><div><div><div><div><div>BIM
 </div></div></div><div></div><div>Europe Region
&#59192; </div><div></div><div>IST00001S</div></div><div><div> 
</div></div></div><div>Shape a future with purpose at Arup in Istanbul.
Arup&rsquo;s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.
The Opportunity
We are looking for a BIM Coordinator, passionate and technically proficient engineers or architects for our Istanbul office BIM team. The role includes contributing BIM strategy and protocols, management of coordination and review processes for a wide range of high-profile projects. You will also play a key role in developing BIM workflows and procedures and provide support to teams in the effective utilization of BIM tools within our office.
As a BIM Coordinator at Arup, you will:<ul><li>
Assist/manage in the implementation of BIM processes according to the needs of the project,</li><li>
Contribute/author developing BIM documents according to project's BIM scope such as BIM Execution Plans (BEP),</li><li>
Set up and manage CDE for projects,</li><li>
Support designers and BIM professionals in developing and coordinating BIM models,</li><li>
Review and report on model performance and quality using Quality Assurance software solution,</li><li>
Set up and manage project-wide, federation models,</li><li>
Oversee coordination and review processes,</li><li>
Manage Virtual Design Review (VDR) meetings,</li><li>
Manage coordination and clash review processes. 
Your Role in office BIM Processes;</li><li> 
Contribute developing our BIM strategies, protocols and information workflows,</li><li>
Contribute guiding senior staff on BIM processes and standards,</li><li>
Ensure compliance with modeling conventions and company best practices,</li><li>
Promoting Revit and the Global Revit standard usage.</li></ul> 
Does this role inspire you? 
We're looking for someone who is passionate and technically proficient engineers or architects for our Istanbul office BIM team. We also value:<ul><li>
Bachelor's or Master's degree in engineering or architecture,</li><li>
Minimum 7 years of professional experience in projects managed with BIM processes,</li><li>
BIM Coordinator/Manager experience in at least 1 project,</li><li>
Experience in managing Revit modeling in projects,</li><li>
Experience in managing at least one Common Data Environment (CDE) platform in projects, such as ACC/BIM360,</li><li>
Experience in multidisciplinary coordination using coordination software,</li><li>
Strong teamwork, communication, reporting and presentation skills,</li><li>
Excellent command of English, both written and verbal,</li><li>
For male candidates' military service must be completed. 
The following qualifications are advantage:</li> 
<li>
Knowledge and experience in ISO19659 and related standards,</li><li>
Knowledge of various coordination software,</li><li>
Knowledge of interoperability between different software,</li><li>
Experience with 4D/5D BIM processes and tools,</li><li>
Experience in modeling and family creation in Revit,</li><li>
Knowledge of Dynamo and parametric design.</li></ul> 
Why Arup?
At Arup, we believe in rewarding our members for their contributions to our shared success. As a trust-owned company, we have the freedom to pursue meaningful work that aligns with our purpose and values. We also offer a unique profit share program, allowing our members to share in the results of our collective efforts. 
Benefits that work for you:<ul><li>
Professional Growth &amp; Development: Benefit from continuous learning opportunities, training programs, and mentorship to enhance your skills and advance your career at Arup.</li><li>
Global Opportunities: Collaborate with colleagues worldwide and explore potential short-term or long-term assignments at other Arup offices and project locations.</li><li>
Financial Well-being &amp; Ownership: Receive a competitive salary and benefits package and share in Arup's success through our global profit-sharing programme.</li></ul> 
At Arup, you belong to an extraordinary collective where individuality is encouraged. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives, and ideas. You'll have the opportunity to do socially useful work that has meaning &ndash; to Arup, to your career, and to the clients and communities we serve.
We are proud to be an equal opportunity employer and are committed to building a workplace that reflects the rich diversity of the world around us. We actively promote a culture of inclusion where everyone feels welcome, respected, and valued.
We welcome applications from talented individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, disability, ethnicity, religion, sexual orientation, or any other protected characteristic. We are committed to making our recruitment process and workplaces accessible. If you need any assistance or adjustments, please visit our Candidate Support page for contact information and assistance. We're happy to help.</div></div></div></div></div></div>

BIM Coordinator

Take-Two Interactive

<div>
 
 Who We Are
 
 
 
 Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company&rsquo;s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.
 
 
 While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.
 
 
 
 The Challenge
 
 
 
 The Workplace Coordinator plays a critical role in maintaining a polished, high-functioning, and welcoming workplace environment. This role supports daily operations, events, vendor management, space planning, employee experience, and compliance across the local studio and may also provide remote support to regional sites. The coordinator will act with autonomy within established frameworks, solve a wide range of operational problems, and partner with internal and external stakeholders to ensure a best-in-class experience for employees and guests.
 
 
 
 What You&rsquo;ll Take On
 
 
 
 
 Operational Excellence &amp; Customer Experience
 
 
 
 <ul>
 <li>
 Provide an excellent customer service experience for all employees and guests and be their first point of contact.
 </li>
 <li>
 Serve as the primary point of contact for day-to-day facility upkeep, maintenance, and service requests; own resolution and follow-up to ensure satisfaction.
 </li>
 <li>
 Conduct daily floor walks and ensure all office and meeting spaces are functional and reporting issues to maintenance vendors, well-stocked, and meet safety and aesthetic standards.
 </li>
 <li>
 Manage hospitality and F&amp;B programs and day to day operations, including vendor relationships, audits, restocking, and budget tracking. Collect and consolidate employee feedback regarding catering services and communicate relevant insights to the vendor for continuous improvement.
 </li>
 <li>
 Provide polished, high-touch support for employee onboarding and workplace tours.
 </li>
 <li>
 Respond to employee requests via Slack, ticketing tools, and direct communication, ensuring timely and effective resolution.
 </li>
 <li>
 Design some workplace announcements using Canva, manage AV screen content updates, and communicate key workplace updates and announcements through Slack and email.
 </li>
 <li>
 Maintain and update access permissions for visitors in the Lenel system, manage badge creation, and provide badges accordingly.
 </li>
 <li>
 Work closely with global cross-functional teams to align on workplace standards and processes
 </li>
 <li>
 Ensure all documents, including contracts, invoices, Health &amp; Safety (H&amp;S) records, and related files, are accurately uploaded and organized in Google Drive.
 
 
 </li>
 </ul>
 
 Facilities &amp; Vendor Coordination
 
 
 
 <ul>
 <li>
 Source, schedule, and supervise vendors and contractors for maintenance, repairs, and office reconfigurations.
 </li>
 <li>
 Manage janitorial, security, planting, catering, and maintenance vendors to ensure delivery against SLAs.
 </li>
 <li>
 Assist in project coordination for office moves, space planning, and small-scale renovations.
 </li>
 <li>
 Submit and track helpdesk tickets and oversee contractor work, ensuring minimal disruption to business activities.
 </li>
 <li>
 Manage all daily operations and communication related to Building Management, including maintenance requests, visitor and vendor access permissions, building access cards, parking registrations, security matters, and Health &amp; Safety (H&amp;S) notifications.
 </li>
 <li>
 Collaborate closely with global cross-functional teams to support seamless workplace operations.
 </li>
 <li>
 Oversee day-to-day shipping and receiving operations, including domestic and international courier and cargo deliveries, as well as customs processes when necessary.
 </li>
 <li>
 Manage contracts and vendor relationships related to workplace services, ensuring timely renewals and compliance.
 </li>
 <li>
 Coordinate visits from the workplace doctor and consultant, and manage communications and calendar invites for relevant employees.
 
 
 </li>
 </ul>
 
 Events &amp; Engagement
 
 
 
 <ul>
 <li>
 Lead logistics for in-office and offsite events in partnership with Social Teams and vendors; support AV setup, catering, room layouts, and other arrangements. Organize events across labels to ensure alignment.
 </li>
 <li>
 Contribute to wellness, DE&amp;I, and sustainability initiatives through thoughtful workspace activations and programming.
 </li>
 <li>
 Maintain and actively manage the Workplace Slack channel to share updates, foster engagement, and respond to employee needs.
 
 
 </li>
 </ul>
 
 Administrative &amp; Compliance
 
 
 
 <ul>
 <li>
 Maintain accurate signage, safety documentation, H&amp;S logs, and space plans.
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 Track facilities budgets and processing all invoices for the workplace department
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 Support audits, health &amp; safety programs, and food hygiene compliance.
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 Respond to building emergencies and be available for off-hours support as needed.
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 Manage visitor registration and check-in processes using Envoy platforms.
 
 
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 </ul>
 
 What You Bring
 
 
 
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 3&ndash;5 years&rsquo; experience in a facilities, workplace operations, or hospitality-related role.
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 IOSH or other Health &amp; Safety certification preferred.
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 Strong multitasking, time management, and problem-solving skills.
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 Proven experience managing vendors, budgets, and workplace events and attention to detail
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 Fluent in Turkish and English, both written and spoken.
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 Proficient in Google Workspace and Microsoft Office; experienced with helpdesk systems and access control tools such as Lenel and Smartsheet; and familiar with communication and design tools like Slack and Canva.
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 Calm under pressure, adaptable, highly service-oriented, and detail-focused.
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 Apply sound judgment and effective decision-making to resolve operational issues, recommend improvements, and implement best practices.
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 Communicate clearly and professionally with all levels, tailoring tone and message to different audiences.
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 Navigate multiple workstreams and balance conflicting priorities effectively.
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 Proactively identify issues and opportunities, driving continuous improvement in service quality and operations.
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 Build and maintain strong partnerships with vendors, internal stakeholders, and global colleagues.
 
 
 </li>
 </ul>
 
 Work Style
 
 
 
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 <li>
 Fully onsite (Monday to Friday), with a hands-on presence required to support the physical studio.
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 Occasional off-hours availability for building emergencies or event support.
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 We accommodate disabled individuals during job applications, interviews, performing essential job functions, and receiving employment benefits.
 
 
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 </ul>
 
 Great to Have
 
 
 
 <ul>
 <li>
 Experience in a fast-paced, evolving industry.
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 Familiarity with office management software and tools.
 
 
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 </ul>
 
 What We Offer You
 
 
 
 <ul>
 <li>
 Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
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 <li>
 Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
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 Work Hard, Play Hard. Our employees&rsquo; bond, blow-off steam, and flex some creative muscles &ndash; through corporate boot camp classes, our onsite Gym, company parties, our Office bar, game release events, monthly socials, and team challenges.
 
 
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 </ul>
 
 Take-Two Interactive Software, Inc. and its affiliates and group companies (&ldquo;T2&rdquo;) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic &ndash; not an individual&rsquo;s race, colour, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, pregnancy, age, marital status, or any other characteristics protected by applicable law.
 
 
 
 
 Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two&rsquo;s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com.
 
 
 
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 site
 
 
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 </ul>
</div>

Workplace Coordinator - Gram Games

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Workplace Coordinator - Gram Games