customer marketing coordinator Jobs in Istanbul

customer marketing coordinator

administrative coordinator Jobs in Istanbul

administrative coordinator

customer care representative Jobs in Istanbul

customer care representative

customer operations executive Jobs in Istanbul

customer operations executive

customer service export coordinator Jobs in Istanbul

customer service export coordinator

customer service coordinator

Colgate-Palmolive

<div>
 No Relocation Assistance Offered
 <br/>
 <br/>
 Job Number #170477 - Istanbul, Turkey, Turkey
 <br/>
 <br/>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
 <br/>
 <br/>
 Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 <br/>
 <br/>
 <strong>
  Job Summary:
  <br/>
  <br/>
 </strong>
 Customer Service Coordinator is responsible for end-to-end management of order to invoice cycle while cultivating effective relationships with the commercial teams.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with Logistics Operations Team to plan, analyse customer needs, to follow up on orders to ensure on time and complete delivery
  </li>
  <li>
   Ensure the highest level of Customer Service is provided to our customers through the development and maintenance of order fulfilment standard methodologies
  </li>
  <li>
   Understand the customers&rsquo; needs and developing business solutions to meet Colgate and customer requirements
  </li>
  <li>
   Accountable for the Customer Service Key Performance Indicators (KPI) and working with the CS&amp;L and Sales organizations to increase results
  </li>
  <li>
   Use Supply Chain data and analytical tools effectively including SAP
  </li>
  <li>
   Conduct regular business review meetings with customers to evaluate business performance and maintain close customer relationships
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s Degree preferably in Business Administration, Engineering or related fields
  </li>
  <li>
   Minimum 2 years&rsquo; experience either in Customer Service/ Logistics, Demand or Supply Planning preferably with a multinational FMCG company
  </li>
  <li>
   Fluent in English and Turkish
  </li>
  <li>
   Ability to quickly adapt to new demands and challenges
  </li>
  <li>
   Comfortable working with cross-functional team members
  </li>
  <li>
   Proficient use of Google Tools &amp; Microsoft Office
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Business Intelligence Knowledge
  </li>
  <li>
   SAP Knowledge
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks of Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   International Working Environment
  </li>
  <li>
   Shuttle Services (Up to Pendik on Istanbul&rsquo;s Anatolian side and up to Bayrampa&scedil;a on main roads in the European side)
  </li>
  <li>
   Comprehensive Medical/Life insurance coverage
  </li>
  <li>
   24/7 Employee Assistance Program
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Disclaimer - Interested candidates are requested to upload their resumes drafted in English language only.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Commitment to Inclusion
  <br/>
  <br/>
 </strong>
 Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
 <br/>
 <br/>
 Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
 <br/>
 <br/>
</div>


Customer Service Coordinator

Ocean Network Express

<div><p>Looking for an exhilarating adventure in the shipping industry? Look no further than Ocean Network Express! We are seeking talented individuals who are passionate about joining our dynamic team and shaping the future of global trade.</p>
<p><b>JOB PURPOSE</b><br>
To be part of our dynamic and passionate world, we are seeking experienced Customer Care Agents for our Export department. We are seeking someone with a proven track record of working in the freight and logistics industry (or similar type industries). This role will see you coordinating end-to-end processes relating to export, dealing with international agents for bookings, directly liaising with clients and compiling documentation. You will have exceptional communication skills, have a high focus on customer service and work well in a team environment.</p>
<h2 class="jobSectionHeader"><b>PRIMARY JOB RESPONSIBILITIES</b></h2>
<ul><li>A Customer Service Export employee manages all export bookings for a specific trade and/or a specific range of customers</li></ul>
<ul><li>Providing correct booking confirmations to customers.</li></ul>
<p>- Monitoring bookings and amend them whenever required (de/increase equipment, amend equipment types, rolling bookings to next/other vessels, amendments of reefer settings etc.) keeping all relevant internal- and external parties informed.</p>
<ul><li>Keeping customers well informed of any issues with bookings.</li></ul>
<ul><li>Properly monitoring all additional costs against individual bookings and making sure they are recovered.</li></ul>
<ul><li>Investigating / correcting export dispute invoices.</li></ul>
<ul><li>Corresponding with world-wide offices to track shipments.</li></ul>
<ul><li>Checking availability of equipment, transport options and vessel space prior to accepting new bookings.</li></ul>
<ul><li>Entering bookings in the operational system in line with procedures, arranging pre-carriage with transport departments, and internally coordinating IMO / OOG requests / acceptance, stuffing of containers.</li></ul>
<ul><li>Entering bills of lading in the operational system and preparing invoices.</li></ul>
<ul><li>Solving queries, reporting to responsible persons.</li></ul>
<p><b>REQUIRED SKILLS AND COMPETENCIES</b></p>
<p>The ideal candidate should have:</p>
<ul><li>Bachelor&rsquo;s degree</li></ul>
<ul><li>An excellent command of the English language, both verbal and written.</li></ul>
<ul><li>Experience in a liner shipping or freight forwarding company.</li></ul>
<ul><li>Experience in export customs procedures in liner shipping is a plus.</li></ul>
<ul><li>Being customer and service oriented, having attention to details</li></ul>
<ul><li>Good team player</li></ul>
<ul><li>Open for changes and improvement</li></ul></div>

Customer Service Export Coordinator

Wärtsilä Corporation

<div></div><div><div><div><div><div><p>Parts Coordinator, SLS TR, Caspian &amp; Black Sea<br>
</p></div></div></div></div><p></p><div><div><div><div><p>We are now looking for a</p><br>
<div></div>
<div><b>
Parts Coordinator, SLS TR, Caspian &amp; Black Sea</b></div><br>
<div></div>
<div>
to join our team working for a better future.
</div><div>The location for this position is Istanbul, Turkey. We offer a possibility to hybrid remote work.</div><br>
<div></div>
<div>
We are looking for a Parts Coordinator, SLS TR, Caspian &amp; Black Sea<b><i> </i></b>with a main responsibility in providing technical and administrative support to the sales team, assisting with the preparation of sales proposals and documentation while ensuring accurate and timely responses to customer inquiries and proposal requests.</div><br>
<div></div>
<div><b>
What will you be doing</b></div><br>
<div></div>
<div>
As a <b>Parts Coordinator, SLS TR, Caspian &amp; Black Sea</b><b><i> </i></b>your work will include end-to-end customer service, including creating quotes, orders and active follow-up of deliveries. The tasks can also be adjusted based on your individual skills and interests. You&rsquo;ll be working as a part of dynamic sales team with diverse expertise.</div><br>
<div></div>
<div><b>
Your</b><b> work will focus on these responsibilities:</b></div><br>
<div></div>
<ul>
<li>Act as contact for spare parts quotations, orders, deliveries and non &ndash; conformities for SLS
</li><li>Act as a link between customer and SLS Sites (factories) in the spare parts delivery process</li>
<li>Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements
</li><li>Ensure highest level of quality and response time for quotes and orders</li>
<li>Ensure quality of spare parts sales documents</li>
<li>Ensure correct customer master data and handling instructions are used when processing quotations and orders</li>
<li>Actively follow up quotes with customers before they expire providing feedback to SLS sales teams</li>
<li>Actively follow-up the order book</li>
<li>Liaise with Sales about the content and terms of the offerings</li>
<li>Follow up with supply chain of parts deliveries according to agreed process</li>
<li>Maintain and develop knowledge of customer specific solutions and needs
</li><li>Use internal network within the expertise to escalate issues that may arise within the expertise</li></ul><br>
<div></div>
<p><b>
To be successful in this role we expect you to:</b></p><br>
<p></p>
<ul>
<li>Understand the customers' business
</li><li>Understand the corporate vision
</li><li>Understand W&auml;rtsil&auml; parts order processes
</li><li>Identify needs and problems
</li><li>Have a good knowledge of SAP is considered as an advantage</li>
<li>Written and spoken language skills on English and Turkish</li>
<li>Knowledge of W&auml;rtsil&auml; Shaft Line Solutions portfolio is considered as an advantage</li></ul><br>
<div></div>
<div>
In this role, some travel might be required to support the local sales manager.</div><br>
<div></div>
<div><b>
Why you and us?</b></div><br>
<div>
</div><div>We at W&auml;rtsil&auml; believe in empowerment, ownership and taking responsibility of our work. We support each other&rsquo;s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.</div><br>
<div></div>
<div>
We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don&rsquo;t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?</div><br>
<div>
</div><div>We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.</div><br>
<div></div>
<div><b>
</b></div><div><b>Contact &amp; next steps</b></div><br>
<div>
</div><div>We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout.</div><br>
<div>
</div><p>For further questions related to this position please reach out to Sofia Lampropoulou,<b> </b>Regional Team Leader PCM, through sofia.lampropoulou@wartsila.com (only for questions from direct job applicants, applications through email will not be recorded or responded to).</p><br>
<p>
</p><p>Welcome to join us in shaping the decarbonisation of marine and energy!</p><p></p><div><br>
Last application date: 30/11/2025</div><br>
<div></div>
<div>At W&auml;rtsil&auml; we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.<br>
<br>
Please note that according to W&auml;rtsil&auml; policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.</div></div></div></div></div></div><div></div>

Parts Coordinator, SLS TR, Caspian & Black Sea

Medireve

<p><b>Patient Coordinator (Arabic, French, German)</b></p><p>We're Hiring: German, Arabic, and French Speaking Patient Coordinator in the Health Tourism Sector</p><p>Location: Istanbul, Turkiye</p><p>Type: Full-time | Office &amp; Hybrid Options Available</p><p>Medireve is a leading health tourism company based in Istanbul, specializing in hair transplants, dental treatments, and plastic surgery. We proudly serve international clients, particularly from the USA, Canada, Australia, and Europe, providing high-quality medical services in collaboration with experienced professionals.</p><p>We are currently looking for a dynamic and results-driven <b>Sales Representative</b> who is fluent in <b>English, German, Arabic, or French</b> &mdash; proficiency in <b>any one of these languages</b> at a native level is sufficient. The ideal candidate will engage with international leads, manage the patient journey, and convert inquiries into satisfied customers.</p><p>&#9989; Key Responsibilities:</p><p>Communicate effectively with potential clients across different time zones</p><p>Provide detailed consultations and follow-up with leads via phone, email, and social media</p><p>Convert warm leads into sales with a high focus on customer satisfaction</p><p>Guide patients through the entire treatment process, especially in hair transplant procedures</p><p>Maintain regular contact with patients before, during, and after their procedures</p><p>Collaborate with the medical and marketing teams to optimize the patient experience</p><p>Requirements:</p><p>Fluent in English, German, Arabic, or French (native or near-native level)</p><p>Ability to communicate in Turkish is a significant plus +, especially when coordinating with local medical teams and operations staff</p><p>Experience with Meta Business Suite and managing leads from social media platforms</p><p>Quick to respond to leads coming from platforms like Instagram, Facebook, WhatsApp, etc.</p><p>Preferably has experience in the health tourism industry</p><p>Solid understanding of hair transplant treatment processes is a strong plus</p><p>Strong background in customer relations and sales</p><p>Team player with excellent communication and persuasion skills</p><p>Willing to work flexible hours according to the time zones of the target markets (especially North America &amp; Europe)</p><p>Able to adapt to both in-office and hybrid work environments</p><p>If you are passionate about delivering exceptional patient experiences, working in a fast-paced international environment, and being part of a growing company in the health tourism field &mdash; we&rsquo;d love to hear from you.</p><p>You can apply via Linkedin and also send your CV and a short cover letter to this mail: yasmine@medireve.com</p><p>Job Type: Full-time</p>

Patient Coordinator (Arabic, French, German)

<div></div><div><div><div><div><div><p>Administrative Coordinator
</p></div></div></div></div><div><div><div><div><div>W&auml;rtsil&auml; is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world&rsquo;s widest portfolio and service network, we &ndash; W&auml;rtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.</div><br>
<div></div>
<div>
Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.</div><div></div><p><br>
We are always on the lookout for a talent with a growth mindset - are you the one?</p><br>
<p></p>
<p>
We are looking for an enthusiastic and proactive <b>Administrative Coordinator</b> to support daily operations and resource management, ensuring seamless on-site services and business activities. In this role, you will also take ownership of identifying improvement opportunities, driving solutions, and implementing enhancements across the organization to foster continuous growth and efficiency.</p><br>
<div></div>
<div>
The preferred location for this position is in <b>Istanbul, T&uuml;rkiye. </b>However, the office is located in <b>Tuzla</b>, so ideally, you either live nearby or are willing to relocate to the area. This position offers a hybrid working model, with the flexibility to work 3 days in the office and 2 days from home each week.</div><br>
<p></p>
<p><b>
We are committed to investing in your professional growth and development, offering you the opportunity to build a long-term career with us in a dynamic and supportive environment.</b></p><br>
<p></p>
<p><b>
Your role and responsibilities</b></p><br>
<p></p>
<p><b>
As an Administrative Coordinator your work will focus on these responsibilities:</b></p><br>
<p></p>
<ul>
<li>Planning, scheduling and allocating Field Services' Resources in T&uuml;rkiye supporting specific internal customers.</li>
<li>Follow up and contribute to target and KPI achievement.</li>
<li>Field Service processes and tools according to Business as well as Quality, Health, Safety and Environmental.</li>
<li>Ensuring continuous quality development of the field service delivery.</li>
<li>Support the development of own competences as well as competences within own department.</li>
<li>Support/be active in improving the QEHS performance within the department.</li>
<li>Strive for continuous improvements/propose improvements in processes/way of working.</li>
<li>Report near misses (WeCare).</li>
<li>Approve invoices related to the business.</li>
<li>Issue invoices and credits in SAP.</li>
<li>Issue POs in SAP and WeBuy.</li></ul><br>
<p></p>
<p><b>
As an Administrative Coordinator your work will also focus on these administrative tasks:</b></p><br>
<p></p>
<ul>
<li>Admin handling hour registration/corrections in CATS, prepare for Team leader to approve for salary.</li>
<li>Travel Expense reporting support for FS Resources.</li>
<li>&quot;Maintainer&quot; and &quot;Key-user&quot; of Confidential Data Platform (CDP). Keep data maintained.</li>
<li>Support FS Resources with FS Mobility.</li>
<li>Visa; vaccination; travel support.</li>
<li>Support in ordering working clothes for FS, and follow-up the cleaning agreement.</li>
<li>Support with purchasing materials the department.</li>
<li>Support with invoicing/ of FS/CM orders as well as invoicing related tasks.</li>
<li>Support to open/handle orders.</li>
<li>Continuously stay up to date with company policies and guidelines providing administrative support in connection with Resources' planning.</li></ul><br>
<p></p>
<p><b>
Requirements for the position</b></p><br>
<p></p>
<ul>
<li><b>Proficiency in both written and spoken English and Turkish is a must</b>.</li>
<li>Experience with <b>S</b><b>AP</b>.</li>
<li>Advanced proficiency in <b>Microsoft Excel</b>.</li>
<li>Safety-oriented mindset.</li>
<li>Resource planning experience is an advantage.</li>
<li>Organizational abilities with a proactive and problem-solving approach.</li>
<li>Understanding of general financial principles.</li>
<li>Knowledge of local legislation and labor laws.</li>
<li>Strong skills in reporting and data analysis.</li></ul><br>
<p></p>
<p><b>
As an ideal candidate you might also have...</b></p><br>
<p></p>
<ul>
<li>BSc. in economics or equivalent is beneficial, but not a requirement.</li>
<li>Teamworking skills.</li>
<li>Able in communication at all levels.</li></ul><br>
<p></p>
<p><b>
Why you and us?</b></p><br>
<p></p>
<p>
You are valued &ndash; as your true self. At W&auml;rtsil&auml; YOU matter. We value diversity and are committed in supporting inclusive work community.</p><br>
<p>
</p><p>Your growth is supported. We believe in continuous learning &amp; teamwork. W&auml;rtsilian community has your back when it comes to development opportunities &ndash; so you can develop beyond your potential.</p><br>
<p></p>
<p>
You get to make a difference. Innovation and sustainability are important for us. Every day, we - W&auml;rtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.</p><br>
<p></p>
<p><b>
Contact &amp; next steps</b></p><br>
<p></p>
<p>
Does this sound like the job for you? If yes, submit your application before the deadline through our Careers portal. Applications submitted via email or through recruitment agencies will not be considered.</p><br>
<p></p>
<p>
Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.</p><br>
<p></p>
<p>
Are you still wondering if you should apply and would like to get something clarified? Please reach out to <i>Gokce Tanriverdi, Manager Resources and Operations</i> via email at gokce.tanriverdi@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).</p><p></p><div><b><br>
Last application date: 20/11/2025</b></div><br>
<div></div>
<div>
At W&auml;rtsil&auml; we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.<br>
<br>
Please note that according to W&auml;rtsil&auml; policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.</div></div></div></div></div></div><div></div>

Administrative Coordinator

Tiffany & Co.

<div><p><i>At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
</i></p><p><i>It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
</i></p><p><i>We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
</i></p><p>For our Store in Istanbul, we are looking for a talented Operations Coordinator in store who will effectively assist in managing the operational functional of a store including Administration, Inventory Control, Customer Service, and Shipping/ Receiving in order to elevate the client experience, preparing and maintaining the right ground for sales professionals to manage sales at their best.
</p><p><b>YOUR RESPONSIBILITIES:
</b></p><p><b>Oversee store merchandise:
</b></p><ul><li>Receive merchandise and prepare transfers to other locations.
</li><li>Ensure store inventory accuracy and availability to optimize client service (including Carnet merchandise and Travel Collections).
</li><li>Monitor the Daily High Value count and maintain the returns report.
</li><li>Lead and coordinate cycle count and physical inventory prep work. Oversee the yearly physical inventory.
</li><li>Lead and coordinate price changes, merges, re-classes and ticket changes.
</li><li>Process merchandise requests and follow-up on special orders/back orders.
</li></ul><p><b>Post sales client service:
</b></p><ul><li>Provide superior client service for all post sales service.
</li><li>Ensure repair/engraving orders are entered, monitored, and completed in a timely manner, entering, and communicating estimates when needed.
</li><li>Assist management in the visual presentation of merchandise by conducting scheduled cleaning and inspection of store inventory.
</li></ul><p><b>Sales and client support:
</b></p><ul><li>Assist on the sales floor as needed while providing the Tiffany Experience.
</li><li>Partner with the sales team by processing merchandise orders in line with procedure.
</li><li>Assist with the planning and coordinating of store events.
</li><li>Partner with Marketing by processing Marketing specific merchandise requests like press shooting requests, etc.
</li></ul><p><b>Administration:
</b></p><ul><li>Manage all store supplies including sundries, packaging, and hospitality.
</li><li>Daily tracking of necessary invoice approvals, verification of daily inventory reports
</li><li>Function as the liaison with facilities and IT, follow up on audit issues and manage record retention.
</li><li>Perform daily cashier functions including accounts payable and cash related functions.
</li><li>Act as Security and Health &amp; Safety liaison for the store.
</li><li>Assist in the maintenance and implementation of operational support systems e.g., Inventory systems, suppliers ordering, etc.
</li></ul><p><b>Requested Qualifications:
</b></p><ul><li>2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
</li><li>Analytical skills preferred.
</li><li>Microsoft Word and Excel, IT knowledge.
</li><li>Ability to work retail store hours as necessary, including nights, weekends, and holidays.
</li><li>Organized and detail oriented.
</li><li>Ability to work well with clients, peers, and management.
</li><li>Ability to understand and adhere to Tiffany &amp; Co. standards.
</li><li>Ability to manage project works and to meet deadlines.
</li><li>Flexibility to perform different tasks based on day-to-day business needs.
</li><li>Turkish and English speaking abilities are mandatory, a third language is an appreciated plus.
</li></ul><p>#LI-SM1</p></div>

Operations Coordinator/Stock Controller - Istanbul

Epiroc

<div>
 <strong>
  Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To carry out loading and unloading of customer machine(s) from transportation vehicles at customer sites.
  </li>
  <li>
   Within the scope of its competence, to eliminate malfunctions in products operating at customer sites and to carry out the necessary periodic maintenance together with customer personnel,
  </li>
  <li>
   Notifying the customer's service/maintenance/component replacement/machine warranty requests to his/her superior,
  </li>
  <li>
   Working in an organized manner with the warranty coordinator, providing all the necessary information within the scope of the machine warranty, and mounting the relevant machine part on the machine. To carry out relevant checks within the scope of safety campaigns, to report the parts included in the campaign to the relevant machines,
  </li>
  <li>
   Reporting chronic malfunctions and solutions in machines operating at the customer site to the supervisor,
  </li>
  <li>
   Sharing customer machine park working hours with the head office monthly,
  </li>
  <li>
   Complaint from customer etc. Reporting the situation to your superior,
  </li>
  <li>
   Maintenance, fault solving etc. Actively and regularly use up-to-date programs (Documine, ACIGN, etc.) required to carry out the work,
  </li>
  <li>
   Starting the job assigned to it in the electronic work order (MAM), completing the "Work Safety First" tab before the start of the job, recording the daily working hours regularly on the work order, starting the return process to the warehouse if there are unused parts in the job, closing the relevant work order when the job is completed, and informing your superior,
  </li>
  <li>
   To identify the root cause and spare parts that cause the machine or machine part to malfunction at customer sites, to find the materials from the relevant spare parts list, to notify the spare part offer request to the superior in a timely manner,
  </li>
  <li>
   Applying rigscan/expertise protocol to customer machines and reporting the machine performance to the customer by preparing a technical report, preparing a list of spare parts and forwarding them to the supervisor for control and quotation.
  </li>
  <li>
   To carry out the assembly of the original spare parts delivered to the customer workshops for maintenance and troubleshooting, together with the customer personnel, to test them, to record the performance values, to deliver the products to the customer after their maintenance has been done, their problems have been solved, and in working condition.
  </li>
  <li>
   To provide regular training to customer personnel on machine maintenance and fault finding.
  </li>
  <li>
   To engage in application, area layout and behavior in accordance with the 5S technique applied in customer workshops, and to warn other interacting workshop personnel in case of non-conformities. Reporting additional deficiencies to the customer manager under his/her responsibility.
  </li>
  <li>
   To ensure appropriate working conditions in applications that fall within the scope of the hot job definition that must be implemented inside or outside the customer workshop, to fill out the relevant document, record it and notify the supervisor.
  </li>
  <li>
   To separate hazardous/non-hazardous wastes that may arise as a result of customer workshop practices, by complying with temporary waste storage rules and by complying with the separation at source policy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills And Experience Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Being at least an industrial vocational high school graduate,
  </li>
  <li>
   Having at least 2 years of experience in similar jobs,
  </li>
  <li>
   Having good knowledge of electricity, mechanics, hydraulics and pneumatics,
  </li>
  <li>
   Having a 5S training certificate,
  </li>
  <li>
   Having a Machine Maintenance Level 4 certificate from a professional qualification institution (except for exemption),
  </li>
  <li>
   Having a work truck, wheel loader and ground drilling machine operator certificate,
  </li>
  <li>
   Having a forklift, overhead crane operator certificate, hot work: oxygen, gas welding etc. certificate,
  </li>
  <li>
   Knowing English at an intermediate level,
  </li>
  <li>
   Using Microsoft Office applications at a moderate level,
  </li>
  <li>
   Adapting flexible working hours when necessary,
  </li>
  <li>
   No restrictions on domestic and international travel for technical training,
  </li>
  <li>
   Having completed military service for male candidates
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Having time management and organizational skills,
  </li>
  <li>
   Having communication skills,
  </li>
  <li>
   Having analytical thinking ability,
  </li>
  <li>
   Having training skills,
  </li>
  <li>
   Having teamwork skills,
  </li>
  <li>
   Being open to cooperation and continuous development,
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  It all starts with people.
 </strong>
 The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.
 <br/>
 <br/>
 All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com
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Project Technician - Artvin Murgul

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