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customer service coordinator

Colgate-Palmolive

<div>
 No Relocation Assistance Offered
 <br/>
 <br/>
 Job Number #170477 - Istanbul, Turkey, Turkey
 <br/>
 <br/>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
 <br/>
 <br/>
 Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 <br/>
 <br/>
 <strong>
  Job Summary:
  <br/>
  <br/>
 </strong>
 Customer Service Coordinator is responsible for end-to-end management of order to invoice cycle while cultivating effective relationships with the commercial teams.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with Logistics Operations Team to plan, analyse customer needs, to follow up on orders to ensure on time and complete delivery
  </li>
  <li>
   Ensure the highest level of Customer Service is provided to our customers through the development and maintenance of order fulfilment standard methodologies
  </li>
  <li>
   Understand the customers&rsquo; needs and developing business solutions to meet Colgate and customer requirements
  </li>
  <li>
   Accountable for the Customer Service Key Performance Indicators (KPI) and working with the CS&amp;L and Sales organizations to increase results
  </li>
  <li>
   Use Supply Chain data and analytical tools effectively including SAP
  </li>
  <li>
   Conduct regular business review meetings with customers to evaluate business performance and maintain close customer relationships
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s Degree preferably in Business Administration, Engineering or related fields
  </li>
  <li>
   Minimum 2 years&rsquo; experience either in Customer Service/ Logistics, Demand or Supply Planning preferably with a multinational FMCG company
  </li>
  <li>
   Fluent in English and Turkish
  </li>
  <li>
   Ability to quickly adapt to new demands and challenges
  </li>
  <li>
   Comfortable working with cross-functional team members
  </li>
  <li>
   Proficient use of Google Tools &amp; Microsoft Office
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Business Intelligence Knowledge
  </li>
  <li>
   SAP Knowledge
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks of Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   International Working Environment
  </li>
  <li>
   Shuttle Services (Up to Pendik on Istanbul&rsquo;s Anatolian side and up to Bayrampa&scedil;a on main roads in the European side)
  </li>
  <li>
   Comprehensive Medical/Life insurance coverage
  </li>
  <li>
   24/7 Employee Assistance Program
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Disclaimer - Interested candidates are requested to upload their resumes drafted in English language only.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Commitment to Inclusion
  <br/>
  <br/>
 </strong>
 Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
 <br/>
 <br/>
 Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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 <br/>
</div>


Customer Service Coordinator

Curium Pharmaceuticals

<div><div><p><b>About Curium</b></p>
</div>
<div><p>Curium is the world&rsquo;s largest nuclear medicine company with more than a century of industry experience. We develop, manufacture and distribute world-class radiopharmaceutical products to help patients around the globe. Our proven heritage combined with a pioneering approach are the hallmarks to deliver innovation, excellence and unparalleled service.</p></div><div><br>
<p>
</p></div><div><p>With manufacturing facilities across Europe and the United States, Curium delivers SPECT, PET and therapeutic radiopharmaceutical solutions for life-threatening diseases to over 14 million patients annually. The name &lsquo;Curium&rsquo; honors the legacy of pioneering radioactive researchers Marie and Pierre Curie, after whom the radioactive element curium was named and emphasizes our focus on nuclear medicine. The tagline &lsquo;Life Forward&rsquo; represents our commitment to securing a brighter future for all those we serve: An enhanced quality of care for our patients. A trusted partner to our customers. A supportive employer to our valued team.</p>
</div><div><div><div><h2 class="jobSectionHeader"><b>
Summary of Position</b></h2></div><p></p><div><br>
<p>
We are looking for a Customer Service Specialist<b> </b>who will be responsible for managing the end-to-end order process, ensuring customer satisfaction, and maintaining seamless coordination between internal teams and external partners. This role requires a detail-oriented professional with strong analytical and communication skills, capable of supporting process improvements and contributing to operational excellence within the Customer Service organization.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Functions</b></h2></div><p></p><div><br>
<ul>
<li>Reviewing customer requests and entering appropriate orders into the system, ensuring price and detail accuracy</li>
<li>Identifying missing or incorrect orders after order collection and communicating with customers accordingly</li>
<li>Monitoring the alignment of incoming orders with the forecast and analyzing any discrepancies</li>
<li>Detecting orders that do not comply with distributor agreements and issuing necessary notifications</li>
<li>Conducting consolidated checks after order entries and preparing related reports</li>
<li>Updating customer master data and supporting segmentation activities</li>
<li>Leading quality and supply processes</li>
<li>Measuring and improving service quality</li>
<li>Developing and implementing process improvement projects</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Requirements</b></h2></div><p></p><div><br>
<ul>
<li>Experience in B2C, B2B, and Intercompany account management</li>
<li>Proven experience in order management, data control, and reporting</li>
<li>Knowledge of distributor agreements and customer contracts</li>
<li>Strong customer-oriented communication and problem-solving skills</li>
<li>Team player with strong coordination abilities</li>
<li>Bachelor&rsquo;s degree or higher in a relevant field</li>
<li>Minimum of 4 years of experience in Customer Service (CS)</li>
<li>Proficient in MS Office applications</li>
<li>Good command of written and spoken English</li>
<li>Resident in Istanbul</li>
</ul>
<p><b>Key Competencies</b></p>
<ul>
<li>Attention to detail and error prevention</li>
<li>Analytical thinking and process tracking</li>
<li>Customer communication and relationship management</li>
<li>Time management and prioritization</li>
<li>Collaboration and coordination (with CS and DT teams)</li>
</ul></div></div></div><div>
<div><p><b>Disclaimer</b></p>
</div>
<div><p>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.</p></div></div><br>
<p>
</p><div><div><p><b>Equal Opportunity Employer</b></p>
</div>
<div><p>Curium is an equal opportunity employer and believes everyone deserves respect, dignity and equality. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p></div></div></div>

Customer Services Specialist

XIAMEN GOLDEN EGRET SPECIAL ALLOY CO., LTD.(GESAC)

<p><b>Job Description: Technical Sales Manager</b></p><p><b>Golden Egret Carbide Germany GmbH (GESAC Deutschland)</b> is the sales subsidiary of XIAMEN GOLDEN EGRET SPECIAL ALLOY CO., LTD. (GESAC). Founded in June 2014 in Frankfurt, the registered address is Gaugrafenstra&szlig;e 24f, 60489 Frankfurt am Main, Germany. GESAC Deutschland has branches and warehouses in Central Europe to provide fast deliveries and customer service to European clients. GESAC Deutschland focuses on supplying the market with carbide rods and other carbide products. Main customers include companies that manufacture cutting tools for the automotive, aerospace, mold making, and other industries.</p><p><b>Xiamen Golden Egret Special Alloy Co., Ltd. (hereinafter referred to as &quot;GESAC&quot;)</b>, founded in 1989, is a core member of Xiamen Tungsten Co., Ltd. The company maintains a fully integrated production chain encompassing tungsten powder, tungsten carbide powder, cemented carbide, and cutting tools. It is a world-renowned supplier and exporter of tungsten and tungsten carbide powders, as well as a premier manufacturer and service provider of high-quality cemented carbide and precision tools. In 2024, GESAC achieved a revenue of approximately &euro;633.8 million (a year-on-year increase of 10.56%) and a net profit of &euro;59.5 million. GESAC operates two subsidiaries in Germany: Golden Egret Carbide Germany GmbH (GESAC Deutschland，Established in 2014) and the newly acquired, wholly-owned subsidiary Mimatic GmbH. This Finance Manager position will oversee the overall financial operations of Mimatic GmbH.</p><p><b>Xiamen Tungsten Co., Ltd. (XTC)</b>, established in 1958, is a publicly-traded company listed in Mainland China, Employing nearly 18,000 people worldwide. XTC&rsquo;s business covers tungsten, molybdenum, rare earth, new energy material, real estate etc. After thirty-year&rsquo;s development, the company has established a complete chain of tungsten industry ranging from tungsten mining, smelting, downstream processing to tungsten secondary resource recovery. In recent years, the company has demonstrated steady growth in deep-processing tungsten sectors&mdash;such as cutting tools, wear-resistant components, and mining tools&mdash;while achieving rapid advancements in rare earth magnetic materials, phosphors, and lithium battery materials. In 2024, the group&rsquo;s revenue exceeded &euro;4.51 billion, with a net profit of &euro;221.5 million.</p><p><b>I. Key Responsibilities:</b></p><p>1. End-User Development &amp; Distributor Enablement</p><ul><li>Develop and expand end-user engagement in whole Turkey through technical support and application activities.</li><li>Work closely with existing distributors by supporting end-user visits, machining trials, and technical presentations.</li><li>Empower distributors by improving their technical capability, helping them convert trials into stable and long-term business.</li></ul><p>2. Customer Service &amp; Solutions</p><ul><li>Provide comprehensive customer support, managing inquiries and collecting feedback.</li><li>Analyze customer needs to recommend competitive product alternatives.</li><li>Develop customized machining solutions for end-users.</li></ul><p>3. Product Testing &amp; Order Management</p><ul><li>Coordinate and oversee customer product testing processes.</li><li>Collaborate with the R&amp;D team by conveying test results to drive continuous product improvements.</li><li>Manage the full lifecycle of orders from initiation to delivery.</li></ul><p>4. Reporting &amp; Strategic Advisory</p><ul><li>Submit reports periodically detailing progress, challenges, and proposed solutions.</li><li>Offer constructive feedback and strategic recommendations to support company growth.</li></ul><p>5. After-Sales Support</p><ul><li>Address customer complaints and feedback promptly.</li><li>Ensure high levels of customer satisfaction through efficient after-sales service.</li></ul><p>6. New Distributor Developing</p><ul><li>Developing distributor channels in accordance with the headquarters' strategic requirements and adapt to the company's long-term development.</li></ul><p><b>Minimum Qualifications</b></p><ul><li>Minimum of three (3) years of demonstrated professional experience in sales or technical roles within the Cutting Tools or Machining Industry.</li><li>Professional working proficiency (native or equivalent fluency) in German is mandatory. Business fluency in English (both written and verbal) is required for effective communication with international teams.</li><li>Must possess valid legal authorization to work in Germany.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Prior professional experience with a major, internationally recognized cutting tool manufacturer.</li><li>Technical understanding and knowledge of CNC Machine Programming or advanced machining processes.</li><li>Established professional network and proven track record of project collaboration with large local manufacturers in the German market.</li></ul><p><b>Benefits Package</b></p><ul><li>Market-competitive compensation package</li><li>Company car：Brand New Audi A3 or equivalent model</li><li>Private Health Insurance</li><li>Laptop</li><li>Uniform</li><li>Meal card</li><li>Opportunities to train at the headquarters in China or in Germany</li><li>Remote work</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: 3,000,000.00TRY - 3,500,000.00TRY per year</p>

Technical Sales Manager

AMP Aero Services, LLC

<p><b>Aviation Sales Account Manager</b></p><p><b>Job description</b></p><p>We are looking for a motivated and talented professional who enjoys working in a growth-oriented sales environment. The Account Manager will be responsible for meeting team revenue and gross profit targets for their assigned region and market/product line. In order to meet these objectives, they will prospect and cultivate new accounts while maintaining and expanding existing business. They will perform all duties related to the buying and selling of aircraft material, while providing exceptional customer service.</p><p><b>Responsibilities </b><br/>Generate new opportunities and revenue within assigned territories to drive sales growth across all product lines.<br/>Maintain and grow existing customer base, to ensure support of department customers and anticipation of future requirements.<br/>Identify, market, and sell department inventory to current and prospective customers.<br/>Identify purchase, sale, and lease opportunities by monitoring changing trends, economic indicators, competitors, and supply and demand.<br/>Maintain professional, technical and industry knowledge by reviewing professional or industry specific publications, establishing personal networks and attending annual tradeshows and conferences.<br/>Build and maintain strong customer relationships and networks to provide the highest level of service, and uncover new growth opportunities.<br/>Maintains all sales databases necessary to report sales activity and customer information.<br/>Makes sure clients receive requested products in a timely fashion.<br/>Participate in regular meetings with leadership to review internal updates, team and individual sales goals, potential growth opportunities or areas of the business to place focus.<br/>Demonstrate professionalism and value across all areas of the business.<br/>Work closely with colleagues or other internal teams on cross-territory opportunities.</p><p><b>Qualifications </b><br/>Minimum of 1 year of Aviation sales experience.<br/>Proven track record of meeting and exceeding sales and gross profit targets.<br/>Highly organized, while demonstrating attention to detail and ability to multitask.<br/>Demonstrates strong prospecting, closing and prompt follow-up skills.<br/>Intrinsically motivated.<br/>Exceptional verbal and written communication skills.<br/>Strong interpersonal skills.<br/>Cultivates and maintains business relationships.</p><p><b>Location:</b><br/>Istanbul, Turkey</p><p>Job Types: Full-time, Commission</p>

Aviation Sales Account Manager

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 <br/>
 <br/>
 <ul>
  <li>
   Assistant Store Manager in daily operations and overall management of the store
  </li>
  <li>
   Lead and motivate the sales team to achieve store sales goals and objectives
  </li>
  <li>
   Provide exceptional customer service by addressing customer inquiries and resolving issues
  </li>
  <li>
   Ensure product displays, signage, and merchandising standards are maintained throughout the store
  </li>
  <li>
   Assist in training and onboarding new employees to ensure a knowledgeable team
  </li>
  <li>
   Monitor inventory levels and assist in managing stock replenishment and orders
  </li>
  <li>
   Conduct regular store audits to ensure compliance with company policies and procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in a retail management or supervisory role
  </li>
  <li>
   Strong leadership and team-building skills with the ability to motivate others
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Ability to analyze sales data and make informed decisions
  </li>
  <li>
   Detail-oriented with strong organizational skills
  </li>
  <li>
   Flexibility to work various shifts, including weekends and holidays
  </li>
  <li>
   Univercity diploma required; a degree in business or a related field is a plus
  </li>
 </ul>
</div>


Assistant Store Manager

Straumann Group

<div><p><b>Key Account Manager &ndash; Connected Customer Solutions (CCS)</b><br>
<b>Location:</b> Turkey<br>
<b>Department:</b> Connected Customer Solutions (CCS)<br>
<b>Company:</b> Straumann Group</p><p></p><h3 class="jobSectionHeader"><b>
About Straumann Group</b></h3><p>
The Straumann Group is a global leader in tooth replacement and orthodontic solutions. We are inspired by our purpose to unlock the potential of people&rsquo;s lives, shaping smiles through cutting-edge innovation, world-class products, and continuous education for dental professionals.</p><p></p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
We are seeking a results-driven and strategically minded <b>Key Account Manager &ndash; Connected Customer Solutions (CCS)</b> to manage and grow a portfolio of strategic customers through a hybrid engagement model combining digital, remote, and field collaboration. In this role, you will be responsible for building long-term partnerships with key clinics, labs, and customers, driving revenue growth, and ensuring an exceptional end-to-end customer experience across Straumann&rsquo;s full portfolio of solutions.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>Own and develop strategic relationships with assigned key accounts, ensuring long-term partnership and business growth.</li><li>Drive revenue growth by identifying cross-selling, upselling, and portfolio expansion opportunities across Straumann solutions.</li><li>Develop and execute account plans aligned with commercial objectives and customer needs.</li><li>Engage customers through a hybrid approach (remote engagement, digital channels, and coordinated field activities).</li><li>Collaborate closely with Field Sales, Clinical Education, Marketing, Customer Service, and Operations teams to deliver seamless customer solutions.</li><li>Lead customer business reviews, performance tracking, and opportunity pipeline management.</li><li>Maintain accurate forecasting, opportunity tracking, and customer engagement records in CRM systems.</li><li>Monitor market trends, customer insights, and competitor activities to support strategic decision-making.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Qualifications &amp; Requirements</b></h3><ul><li>Bachelor&rsquo;s degree in Business, Health Sciences, Biomedical Engineering, or a related field.</li><li>3&ndash;6 years of experience in key account management, sales, or commercial roles (healthcare / medical device experience preferred).</li><li>Strong strategic thinking, negotiation, and stakeholder management skills.</li><li>Proven ability to manage complex customer portfolios and drive commercial growth.</li><li>Excellent communication, presentation, and relationship-building capabilities.</li><li>Customer-centric mindset with strong analytical and planning skills.</li><li>Fluent in Turkish; English is an advantage.</li></ul><p></p><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><ul><li>Opportunity to manage strategic accounts within a globally recognized premium healthcare brand.</li><li>Dynamic, collaborative, and digitally enabled commercial environment.</li><li>Continuous learning opportunities through Straumann Academy and leadership development programs.</li><li>Competitive salary, performance incentives, and benefits.</li><li>Career growth opportunities within a global organization.</li></ul></div>

Key Account Manager - Connected Customer Solutions

<div><div><div><div><div>Requisition ID: 24038
</div></div></div></div><div><div><div><div>Job Category: Engineering &amp; Technology
</div></div></div></div><div><div><div><div>Career level: Specialist
</div></div></div></div><div><div><div><div>Contract type: Permanent
</div></div></div></div><div><div><div><div>Location:
Istanbul, TR<br>
</div></div></div></div><p></p><p><i>Do you thrive at the intersection of engineering and quality? Are you looking for an opportunity where your technical skills can support customers across the region?</i></p>
<p><i>
Join us as&hellip;.</i></p><br>
<p></p>
<p><b>
Application Engineer &amp; Quality Manager (Turkey) &ndash; Industrial Sales South Europe &amp; Turkey</b></p><br>
<p></p>
<p><i>
&hellip;to improve customer support in Turkey and promote ongoing enhancement of processes across South Europe and Turkey.</i></p><br>
<p></p>
<p>
This hybrid position blends strategic quality oversight with practical technical assistance to secure operational excellence and the best use of our products and solutions for customers. You will work inside an active, customer-focused Sales Unit and collaborate daily with teams across Europe &amp; Africa (mainly Italy, Portugal &amp; Spain). You will act as a technical interface with customers, ensuring reliable engineering support and product application quality, while coordinating Quality Management System activities.</p><br>
<p></p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Gather customer requirements and provide engineering recommendations;</li>
<li>Support product validation, performance analysis, and failure investigations;</li>
<li>Conduct technical discussions, projects &amp; training with customers;</li>
<li>Collaborate closely with Sales, Customer Service, R&amp;D, and Engineering teams within SKF;</li>
<li>Maintain and improve the QMS;</li>
<li>Track Quality &amp; Business KPIs and implement corrective &amp; preventive actions;</li>
<li>Manage internal and external audits; ensure ISO 9001 and internal compliance;</li>
<li>Manage customer complaints; perform structured RCA (8D, 5 Why);</li>
<li>Ensure Sales Process simplification &amp; standardization;</li></ul><br>
<p><br>
<b>Qualifications</b></p>
<ul>
<li>Degree in Mechanical, Industrial, Materials Engineering;</li>
<li>Demonstrated experience interpreting technical drawings and specifications;</li>
<li>Some years of experience as Quality Engineer, Application Engineering, Technical Support, or similar technical roles in a manufacturing industry.</li>
<li>Experience with QMS/ISO 9001, Six Sigma and root-cause tools (RCA, 8D, 5 Why);</li>
<li>Well-developed analytical and problem-solving skills and clear communication abilities;</li>
<li>Ability to work cross-functionally and manage multiple priorities;</li>
<li>Proficiency in English, both written and spoken; fluent Turkish;</li>
<li>Willingness to travel within Turkey and across South Europe (Italy &amp; Spain).</li></ul><br>
<p></p>
<p><i>
SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are &ndash; just be yourself. #weareSKF</i></p><br>
<p></p>
<p><b>
Some additional information</b><br>
This position will be located in Istanbul, Turkey, on local contract.</p>
<p>
You will directly report to the Application Engineering SET &amp; Service Delivery Italy, who is located in Italy and functionally to the Sustainability &amp; Quality SET Manager</p>
<p>
For questions regarding the recruitment process, please contact Simona Collino, Recruiter Expert Europe &amp; Africa, at simona.collino@skf.com. <i>Please note that we can't accept applications via email.</i></p><br>
<p></p>
<p><i>
At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations.</i></p><p></p><p><br>
<b>
Is this you?</b></p>
<p>
If the answer is yes, submit your application no later than <b>February, 25 2026</b>. <i>Candidates will hear from us shortly after the final application date.</i></p></div>

Application Engineer & Quality Manager Turkey

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