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customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

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customer support officer

Haqeeq Marbles

Company Overview:Haqeeq Marbles has been a cornerstone of Pakistan&rsquo;s marble industry for over 35 years. What began as a small-scale venture has evolved into a leading provider of premium marble, granite, and installation solutions nationwide. At Haqeeq Marbles, we take pride in cultivating a supportive and performance-oriented work culture that empowers our team to thrive.Position: Customer Support OfficerWe are seeking a motivated and results-driven Customer Support Officer to join our dynamic team.Requirements:<ul><li>1-2 years Customer Support experience.</li><li>Having your own bike is a must.</li><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Officer (Male)

BIOSORIN (PRIVATE) LIMITED

<ul><li>Generate sales leads as per company-defined procedures.</li><li>Inform customer&rsquo;s regarding deals and promotions via electronic media.</li><li>Make price quotations, tender bids, offers, agreements, sales orders, and necessary documents.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs.</li><li>Prepare surveys to collect feedback from customers.</li><li>Salary will be depend on your experience .</li><li>Salary will also increase after probation period.</li></ul>Qualification Required: BS Degree in Molecular Biology/Biotechnology/Microbiology.Experience Required: Fresh GraduatesKey skills and Requirements:<ul><li>IT skills (Word, Excel, PowerPoint, Outlook, E-mail drafting etc.)</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize and manage time effectively</li></ul>Job Types: Full-time, New-GradPay: From Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Officer (Female- Biotechnologists/microbiologist)

E-Dental Mart

E-Dental Mart, Pakistan&rsquo;s largest online and retail marketplace for dental products, is looking for a Customer Services Officer (Female) to join our growing team.Responsibilities:<ul><li>Handle inbound and outbound calls professionally.</li><li>Assist customers with product inquiries, order placements, and complaints.</li><li>Maintain customer records and follow up on pending queries.</li><li>Coordinate with sales and store teams for smooth order processing.</li><li>Ensure excellent customer satisfaction through timely support.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent (fresh graduates can also apply).</li><li>Strong communication &amp; interpersonal skills.</li><li>Proficiency in MS Office and basic computer handling.</li><li>Ability to manage multiple tasks efficiently.</li><li>Prior experience in customer service will be an advantage.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary package.</li><li>Professional growth opportunities.</li><li>Friendly and supportive work environment.</li><li>Annual Tours, Monthly Incentives</li></ul>To apply, send your CV at hr@edentalmart.comJob Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthExperience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Qanmos

Job SummaryWe are looking for an energetic and customer-focused Customer Support &amp; Sales Coordination Officer to join our team. This role involves handling customer inquiries, coordinating with sales and service teams, and ensuring an excellent customer experience from start to finish.ResponsibilitiesCustomer Communication &amp; Support<ul><li>Handle incoming calls, emails, and social media inquiries professionally and promptly.</li><li>Provide accurate information about our engineering services, solutions, and products.</li><li>Register customer complaints and coordinate with technical/service teams for timely resolution.</li></ul>Sales &amp; Service Coordination<ul><li>Support the sales team by forwarding qualified leads and assisting with proposals/quotations.</li><li>Follow up with clients on ongoing projects, service schedules, and order deliveries.</li><li>Document customer feedback and share with relevant departments for improvement.</li></ul>Client Relationship Management<ul><li>Build and maintain strong customer relationships to enhance satisfaction and loyalty.</li><li>Assist in client onboarding, explain procedures, policies, and services.</li><li>Track recurring customers and maintain a database of client interactions.</li></ul>Documentation &amp; Reporting<ul><li>Maintain records of customer inquiries, complaints, and resolutions.</li><li>Prepare daily/weekly reports on customer service activities for management.</li><li>Update all customer data in CRM/software systems.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferably in Business Administration, Marketing, or Engineering).</li><li>1&ndash;2 years of customer service experience (engineering, industrial solutions, or technical services preferred).</li><li>Fresh graduates with strong communication skills may also be considered.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Customer-oriented mindset with problem-solving ability.</li><li>Basic knowledge of engineering/technical products and services (training provided).</li><li>Proficiency in MS Office (Word, Excel, Outlook); CRM knowledge is a plus.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary: PKR 50,000 &ndash; 55,000 per month.</li><li>Dynamic and supportive work environment.</li><li>Opportunities to learn about engineering services and solutions.</li><li>Career growth and professional development.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

365 Care Group Private Limited

Job Title: Customer Support Officer Job Location: Gulberg 3, Lahore Salary: Rs. 40,000 to 50,000 Job Type: Full Time Two Shifts: Morning: 11:00 a.m-11:00 p.mNight : 11:00 p.m-11:00 a.mWorking Days: 5Two off: Consecutive but rotationalJob Overview: We are looking for Customer Support Representative who can perform the following tasks:<ul><li>Perform daily Control Room Operations</li><li>Take Employees calls and provide accurate, satisfactory answers to their queries and concerns</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Shift confirmation messages from staff on daily basis</li><li>Updates Employee duties times through Roster Management System</li><li>Identifying, escalating priority issues and reporting to the high-level management.</li><li>Anticipate escalation and take over calls when needed</li><li>Other duties as assigned</li><li>Required training will be provided</li></ul>Skills required:<ul><li>English Communication Skills</li><li>Data Management/Office Organization Skills</li><li>Problem Solving Skills</li><li>Attention to detail</li><li>Professionalism</li><li>Multi-tasking</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>0-1 years experience required.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative - Male

Job Location: Gulberg 3, LahoreSalary: Rs. 40,000 to 50,000Job Type: Full Time, on-siteTwo Shifts:Morning: 11:00 a.m-11:00 p.mNight : 11:00 p.m-11:00 a.mWorking Days: 5Job Overview:We are looking for Customer Support Officer who can perform the following tasks:<ul><li>Perform daily Control Room Operations</li><li>Take Employees calls and provide accurate, satisfactory answers to their queries and concerns</li><li>Guide callers through troubleshooting, navigating the company site or using the products or services</li><li>Shift confirmation messages from staff on daily basis</li><li>Updates Employee duties times through Roster Management System</li><li>Identifying, escalating priority issues and reporting to the high-level management.</li><li>Anticipate escalation and take over calls when needed</li><li>Other duties as assigned</li><li>Required training will be provided</li></ul>Skills required:<ul><li>Strong English Communication Skills</li><li>Data Management/Office Organization Skills</li><li>Problem Solving Skills</li><li>Attention to detail</li><li>Professionalism</li><li>Multi-tasking</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>0-1 years experience required.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Operations Support Officer

Mugshei

Position: Client Retention Officer Company: Mugshei Pvt Ltd Location: Garden Town Lahore Job Type: Full-Time - Night Shift Department: Customer Success / Client ServicesAbout the RoleWe are seeking a proactive and client-focused Client Retention Officer to join our team. The ideal candidate will be responsible for building strong relationships with existing clients, ensuring their satisfaction, and developing strategies to enhance client loyalty. This role is critical in reducing churn, maximizing client lifetime value, and supporting long-term business growth.Key Responsibilities<ul><li>Develop and implement strategies to improve client retention and reduce churn.</li><li>Build and maintain strong, long-term relationships with existing clients.</li><li>Act as the main point of contact for client inquiries, feedback, and concerns.</li><li>Monitor client accounts to identify risks of disengagement and proactively address them.</li><li>Collaborate with sales, marketing, and customer support teams to enhance client experience.</li><li>Conduct regular follow-ups, check-ins, and performance reviews with clients.</li><li>Identify upselling and cross-selling opportunities to maximize revenue from existing clients.</li><li>Maintain accurate client records and prepare retention reports for management.</li><li>Resolve client issues efficiently and ensure a positive client journey.</li><li>Stay updated with industry trends and competitor strategies to enhance client satisfaction.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in client relations, account management, or customer success (1&ndash;3 years preferred).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to analyze data and prepare client retention reports.</li><li>Problem-solving attitude with a client-centric approach.</li><li>Proficiency in CRM software and MS Office tools.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Professional growth and training opportunities.</li><li>A collaborative and supportive work environment.</li><li>Opportunities to make a meaningful impact on client relationships and company success.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Client Retention Officer - Night Shift

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