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customer support representative Jobs in Lahore

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call center representative

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customer sales representative

customer support officer

Chisty Law Chambers

Job SummaryWe are seeking a professional, courteous, and organised Front Desk Officer to serve as the first point of contact for visitors, clients, and staff. The ideal candidate will manage front desk operations efficiently, provide excellent customer service, and support daily administrative activities to ensure the smooth functioning of the office.Key Responsibilities<ul><li>Welcome visitors, clients, and guests in a friendly and professional manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Maintain the reception area.</li><li>Receive, sort, and distribute mail, packages, and courier deliveries.</li><li>Schedule appointments and manage meeting bookings.</li><li>Provide accurate information to visitors and respond to general enquiries.</li><li>Maintain visitor logs.</li><li>Perform general administrative tasks, including filing, photocopying, scanning, and data entry.</li><li>Coordinate with internal departments to facilitate communication and visitor assistance.</li><li>Handle incoming and outgoing correspondence.</li><li>Support office management with additional administrative duties as assigned.</li></ul>Qualifications<ul><li>Bachelor's degree or equivalent qualification preferred.</li><li>Proven experience as a front desk officer, receptionist, or in a similar customer service role.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and customer service skills.</li><li>Good organisational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to maintain confidentiality and handle sensitive information.</li><li>Basic knowledge of office equipment such as printers, scanners, and telephone systems.</li></ul>Required Skills<ul><li>Excellent communication and interpersonal skills.</li><li>Strong organisational and time management abilities.</li><li>Customer-focused approach.</li><li>Problem-solving and decision-making skills.</li><li>Attention to detail and accuracy.</li><li>Ability to work independently and as part of a team.</li><li>Professional etiquette and telephone manners.</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Front Desk Officer

Zarea.pk

Job Title: Chief Operating Officer (COO)Location: Lahore Cantt. (On-site)Company: Zarea LimitedAbout Us:Zarea Limited is Pakistan&rsquo;s largest and fastest-growing digital marketplace for physical commodities. We are transforming the commodities ecosystem through innovative solutions in logistics, storage, financing, and data &amp; analytics. Our mission is to drive efficiency, transparency, and growth through technology and strategic leadership.The Job Role:The Chief Operating Officer (COO) will oversee the daily operations of Zarea Limited, ensuring all departments are aligned with the company&rsquo;s strategic goals. This senior leadership role requires a forward-thinking, execution-oriented leader who can scale operations, optimize business performance, and support the CEO in driving growth across commodity trading, logistics, and digital infrastructure.Responsibilities:<ul><li>Lead company-wide operational strategy, ensuring efficient integration of supply chain, trading, logistics, finance, and digital platforms.</li><li>Oversee day-to-day operations across all verticals and ensure timely execution of business objectives.</li><li>Translate strategic vision into actionable plans with measurable KPIs and ensure successful implementation across departments.</li><li>Collaborate with the CEO and executive team to drive profitability, efficiency, and market expansion.</li><li>Build and scale operational systems and processes for continuous improvement in productivity and customer experience.</li><li>Identify and mitigate operational risks, ensuring compliance with all regulatory, legal, and safety requirements.</li><li>Oversee the budgeting process and financial performance, ensuring cost optimization across the board.</li><li>Mentor and develop senior leadership across departments to build a high-performance, accountable culture.</li><li>Drive innovation through the adoption of digital tools and data analytics in operational decision-making.</li><li>Represent Zarea in external partnerships, government engagements, and strategic business forums.</li></ul>Requirements and Skills:<ul><li>Proven leadership experience as a COO, GM Operations, or in a similar executive role preferably within commodities, agribusiness, logistics, or tech-driven industries.</li><li>CMA/ CA qualified.</li><li>15+ years of progressive experience with a minimum of 5 years in a senior leadership role overseeing complex operations.</li><li>Deep understanding of commodity markets, digital platforms, supply chain management, and financial operations.</li><li>Strong operational acumen with experience in scaling high-growth organizations.</li><li>Exceptional communication, organizational, and leadership skills.</li><li>A results-driven, data-informed, and customer-centric mindset.</li></ul>Salary &amp; Benefits:<ul><li>Market competitive (based on experience)</li><li>Medical (IPD)</li><li>Gratuity</li><li>Other benefits as per company policy</li></ul>Work Timing: 9 AM &ndash; 6 PM (Mon&ndash;Fri) &amp; 10 AM &ndash; 4 PM (Saturday)How to Apply: Interested candidates can send their CV to careers@zarea.pk.Job Type: Full-timeWork Location: In person

Chief Operating Officer (COO)

PAC College Private Limited

Job Title: Admin OfficerLocation: Lahore Salary: PKR 50,000/month + Company BenefitsPurposeWe are seeking a proactive and organized Admin Officer to oversee day-to-day administrative operations and ensure the smooth functioning of our office. The ideal candidate should possess excellent organizational, communication, and problem-solving skills.Key Responsibilities<ul><li>Office administration and facility management.</li><li>Vendor coordination and procurement.</li><li>Inventory and asset management.</li><li>Office maintenance and utility management.</li><li>Administrative documentation and record keeping.</li><li>Supervision of support staff.</li><li>Event and meeting coordination.</li><li>Compliance with administrative policies.</li><li>General operational support.</li></ul>Qualifications<ul><li>Intermediate with admin experience or Bachelor's degree.</li><li>Minimum 2 years of relevant administrative experience.</li><li>Strong communication, organizational, and MS Office skills.</li></ul>Pay: Up to Rs50,000.00 per monthWork Location: In person

Admin Officer

Soothmedia Technologies (Pvt.) Ltd.

About the RoleSoothmedia Technologies Pvt. Ltd. is looking for a professional, confident, and customer-oriented Female Front Desk Officer to join our growing team. The ideal candidate will be the first point of contact for clients and visitors while also handling customer and sales inquiries. If you have excellent communication skills and enjoy interacting with customers, we'd love to hear from you.Key Responsibilities<ul><li>Welcome visitors, clients, and guests in a professional and friendly manner.</li><li>Manage incoming and outgoing phone calls and direct them to the relevant department.</li><li>Respond to customer inquiries received via phone, email, WhatsApp, social media, and walk-in visits.</li><li>Attend sales inquiries, provide product and service information, and convert inquiries into potential business opportunities.</li><li>Forward qualified leads to the Sales Team and coordinate timely follow-ups.</li><li>Schedule appointments, meetings, and interviews.</li><li>Maintain visitor records and reception logs.</li><li>Prepare quotations and basic business correspondence when required.</li><li>Receive and distribute courier, parcels, and official documents.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Manage office stationery and reception supplies.</li><li>Assist the HR and Administration department with daily office tasks.</li><li>Maintain confidentiality of company records and information.</li></ul>Requirements<ul><li>Bachelor's degree (preferred).</li><li>Fresh graduates are encouraged to apply.</li><li>Minimum 1 year of experience in Reception, Front Desk, Customer Service, Telemarketing, or Sales Support will be preferred.</li><li>Excellent communication skills in English and Urdu.</li><li>Strong customer service and interpersonal skills.</li><li>Good knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>Professional appearance and positive attitude.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Skills<ul><li>Customer Service</li><li>Front Desk Management</li><li>Sales Inquiry Handling</li><li>Lead Generation</li><li>Telephone &amp; Email Etiquette</li><li>Communication &amp; Negotiation</li><li>Time Management</li><li>Microsoft Office</li><li>Problem Solving</li><li>Administrative Support</li></ul>What We Offer<ul><li>Competitive salary</li><li>Attractive commission on successful sales and converted leads</li><li>Performance-based incentives</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li><li>Training and development programs</li><li>Annual leave as per company policy</li></ul>Pay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Are you able to reliably commute to Thokar Niaz Baig, Lahore?</li></ul>Work Location: In person

Front Desk Officer (Female)

Sooperchef Pvt. Ltd

Position: Admin and Operation Officer Location: johar town Lahore Job Type: Full-timeJob Overview: We are seeking a highly organized and efficient Admin and Operation Officer to support day-to-day operations and administrative functions of the production unit. The ideal candidate will be responsible for ensuring smooth business operations, maintaining records, and coordinating between different departments.Responsibilities:<ul><li>Manage daily administrative tasks such as scheduling, record keeping, and correspondence.</li><li>Assist in coordinating and overseeing operational activities, including production schedules, inventory management, and logistics.</li><li>Act as a liaison between the production team, suppliers, and other stakeholders.</li><li>Handle procurement of office supplies and maintain relationships with external vendors.</li><li>Manage staff attendance, leave records, and ensure payroll documentation is up-to-date.</li><li>Monitor the implementation of safety and security protocols within the facility.</li><li>Assist with organizing staff meetings, training sessions, and workshops.</li><li>Handle documentation related to compliance, permits, and certifications.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>2-3 years of experience in an administrative or operations role, preferably in a manufacturing or production environment.</li><li>Strong organizational skills and attention to detail.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>Excellent communication and problem-solving abilities.</li><li>Ability to multitask and handle multiple priorities efficiently.</li></ul>Job Type: Full-timeWork Location: In person

Admin and Operation Officer

Kausar Engineering Pvt Ltd

Job Title: Import Officer LahoreOpportunity awaits in LahoreThe Import Officer is responsible for managing the complete import process of machinery, spare parts, and industrial equipment. This role ensures timely customs clearance, compliance with import regulations, coordination with suppliers, freight forwarders, clearing agents, and government authorities while maintaining accurate documentation and controlling import costs.Key Responsibilities&middot; Manage end-to-end import operations for machinery and spare parts.&middot; Coordinate with overseas suppliers, freight forwarders, and clearing agents.&middot; Prepare and verify import documents (Invoice, Packing List, B/L, AWB, COO, LC documents, I-Form, etc.).&middot; Ensure timely customs clearance and compliance with import regulations.&middot; Track shipments and update stakeholders on delivery status.&middot; Coordinate with banks for LC, TT, and import-related documentation.&middot; Arrange transportation from port to warehouse.&middot; Monitor import costs, duties, and logistics expenses.&middot; Maintain accurate import records and shipment reports.&middot; Liaise with customs authorities and resolve import-related issues.&middot; Ensure timely receipt of imported goods and coordinate with the warehouse.&middot; Support procurement and supply chain teams to ensure uninterrupted operations.Required Qualifications<ul><li>Bachelor&rsquo;s degree or Diploma in Supply Chain, Logistics, Business Administration, or relevant field.</li><li>1&ndash;2 years of warehouse experience, preferably in industrial machinery, engineering equipment, heavy equipment, or technical products.</li><li>Hand-on experience in SAP operations and documentation preparations.</li><li>Ability to prepare and maintain SAP-related inventory and warehouse documentation.</li></ul>APPLY NOWSend your resume hr@hitech-machinery.com or cc to Israr@hitech-machinery.comMore information WhatsApp: +92 317 177 3270Location:20- CCA DHA Phase 8 Ex Park View Cantt, LahoreWork Location: In person

Import Officer

AW Designer

Job Title: MIS Officer / Data AnalystLocation: Lahore Company: Shams &amp; Brothers (Textile ) Department: Management Information &amp; Data AnalysisJob Summary:The MIS Officer / Data Analyst will be responsible for collecting, compiling, and analyzing data from multiple departments (HR, Accounts, Production, Sourcing, and Sales), generating reports, and presenting insights to management for strategic planning and performance improvement.Key Responsibilities:<ul><li>Gather, verify, and consolidate data from all departments on a periodic basis.</li><li>Maintain and update management information reports and dashboards.</li><li>Perform detailed data analysis to identify trends, gaps, and opportunities.</li><li>Develop and automate reporting tools using Excel, Power BI, or similar platforms.</li><li>Prepare presentation-ready reports and analytical summaries for senior management.</li><li>Coordinate with departmental heads to ensure timely and accurate data submission.</li><li>Support management in strategic and operational decision-making through data insights.</li></ul>Education &amp; Experience:<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Statistics, Computer Science, or a related field.</li><li>Experience: 1&ndash;3 years of experience in data analysis, MIS reporting, or business analytics, preferably in the textile or manufacturing industry.</li></ul>Skills Required:<ul><li>Advanced proficiency in MS Excel (Pivot Tables, VLOOKUP, Conditional Formatting, Dashboards, Power Query).</li><li>Knowledge of Power BI / Google Data Studio / Tableau (preferred).</li><li>Strong analytical and report-writing skills.</li><li>Understanding of operational KPIs (HR, Production, Accounts, Sourcing, etc.).</li><li>Excellent communication, coordination, and time management abilities.</li></ul>Why Join Us?<ul><li>Opportunity to be part of a new department and contribute to organizational growth.</li><li>Exposure to cross-functional operations and management-level analysis.</li><li>A learning-oriented and professionally supportive environment.</li></ul>Interested candidates can send their updated CVs to: Email: hr@shamsandbrothers.com Contact: 0334-6244101 Deadline: October 15, 2025Job Type: Full-timePay: Rs45,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Do you have strong grip on MS excel?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>MIS: 1 year (Required)</li></ul>Work Location: In person

MIS Officer / Data Analyst

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