customer support operations, egypt Jobs in Alexandria

customer support operations, egypt

customer support representative (arabic/german/english) Jobs in Alexandria

customer support representative (arabic/german/english)

logistics officer - egypt Jobs in Alexandria

logistics officer - egypt

talent pool - sales associate alexandria, egypt Jobs in Alexandria

talent pool - sales associate alexandria, egypt

customer support operations egypt

nsave

<div><h1 class="jobSectionHeader">Customer Support Operations</h1>
At nsave, we&rsquo;re building a new kind of fintech focused on transforming the way underserved communities manage and grow their wealth. We&rsquo;re looking for an outstanding Customer Support Operator to join our growing team and play a pivotal role in supporting our users and shaping the customer experience. 
 
 This is a full-time role based in Egypt 
&#65039; This is a night shift position. Hours are 16:00 - 00:00 with a rotational Sunday shift.<h1 class="jobSectionHeader">
About the role:</h1>
Customer Support Operations at nsave means that you&rsquo;ll be on the front lines of our user experience. You&rsquo;ll support our customers with empathy and clarity, identify friction points in our product and processes, and work with cross-functional teams to drive continuous improvement. You will be responsible for:<h3 class="jobSectionHeader"> 
Customer interaction &amp; support:</h3><ul><li>
Serve as a primary point of contact for customer inquiries, delivering timely, accurate, and empathetic support</li><li>
Investigate and resolve issues, working with internal tools, partners, and stakeholders to unblock users</li><li>
User feedback/product improvement</li></ul><ul><li>
Identify patterns in support requests and proactively flag areas of friction or confusion</li>
Share insights from customer feedback to inform product and operations improvements 
<li>
</li></ul><h3 class="jobSectionHeader">
Operational processes:</h3><ul><li>
Help document and improve operational processes and workflows</li><li>
Create and maintain internal knowledge resources and standard operating procedures</li><li>
Identify inefficiencies and propose changes to improve scalability and consistency</li>
Collaborate cross-functionally to test and refine new features and processes 
<li>
</li></ul><h3 class="jobSectionHeader">
What We're Looking For:</h3><ul><li>
You have previous experience in fintech and have the fundamental understanding of fintech and the payment infrastructure.</li><li>
You&rsquo;ve used Intercom (or similar tools) and can support users with clarity and empathy</li><li>
You spot patterns, share insights, and take ownership of continuous improvement</li><li>
You write well and communicate with both warmth and precision</li><li>
You think critically, learn fast, and don&rsquo;t need to be told the same thing twice</li>
You follow processes but aren&rsquo;t afraid to challenge or improve them when needed 
<li>
</li></ul><h1 class="jobSectionHeader">
About nsave:</h1>
nsave is a fintech company with offices in London and Geneva, founded by Amer Baroudi and Abdallah AbuHashem. Our mission is to protect and grow the wealth of the financially excluded by offering safeguarded hard currency accounts and investment tools tailored to individuals in distressed economies. We use compliance-by-design principles and proprietary technology to provide secure, reliable services for people from regions where inflation is high and local banking systems are unstable.
To date, we&rsquo;ve raised $22 million in funding from top investors such as Sequoia Capital, Y Combinator, and SV Angel&mdash;and we&rsquo;re just getting started. Join us on our journey to build something exceptional.
 Learn more at: www.nsave.com</div>

Customer Support Operations, EGYPT

GEO EXPORTING

GEO EXPORTING is hiring a Reefer Operations Specialist for a full-time, on-site position in Alexandria, Egypt.The ideal candidate will manage all reefer operations, coordinate with sales and management, and ensure the smooth handling of all export shipments from booking to delivery.Key Responsibilities&bull;&#8288; &#8288;Obtain the best freight rates for reefer shipments from shipping lines.&bull;&#8288; &#8288;Handle all shipping documentation from A to Z, including SI, VGM, and follow up on the shipment until the Delivery Order (DO) is received by the customer.&bull;&#8288; &#8288;Have good relations with shipping lines.&bull;&#8288; &#8288;Making daily reports to the top management.Qualifications&bull;&#8288; &#8288;Minimum 3 years of experience in reefer operations.&bull;&#8288; &#8288;Understanding of reefer cargo handling, temperature control, and pre-trip inspection (PTI) procedures.&bull;&#8288; &#8288;Excellent command of Microsoft Outlook and Microsoft Excel (data tracking, reporting, shipment scheduling).&bull;&#8288; &#8288;Strong attention to detail, problem-solving, and communication skills.&bull;&#8288; &#8288;Ability to thrive in a fast-paced, team-oriented work environment.Salary &amp; Benefits&bull;&#8288; &#8288;Attractive salary package&bull;&#8288; &#8288;5 working days per weekWork LocationFleming, Alexandria, EgyptSend yourCV to hr@geoexporting.comwww.geoexporting.comJob Types: Full-time, PermanentPay: E&pound;6,000.00 - E&pound;7,000.00 per month

Export Operations Specialist

JAS Global Industries

<div>
 
 
 
 Logistics Officer &ndash; Egypt
 
 
 
 
 
 
 
 Who We Are
 
 
 
 
 
 
 JAS Global Industries is a global leader in specialty chemicals for the Mining, Fertilizer, and Water Treatment sectors, supplying major producers across the world. Our portfolio spans flotation collectors, anticaking agents, dust suppressants, antifoams, antiscalants, flocculants, and more&mdash;supported by strong manufacturing and logistics infrastructure.
 
 
 
 
 
 With 11 sales offices across 5 continents and multiple strategically located production sites and storage hubs, JAS continues to scale its global supply chain capabilities. We are now seeking a
 
 Logistics Officer
 
 to join our growing operations team in Egypt.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time, on-site logistics role responsible for handling shipping operations, customs documentation, and coordination of local and international deliveries. The successful candidate will:
 
 
 
 
 <ul>
 <li>
 Coordinate import and export shipments (sea, air, road) from Egypt to multiple global destinations.
 </li>
 <li>
 Manage logistics documentation including BLs, COO, packing lists, shipping invoices, certificates, and customs clearances.
 </li>
 <li>
 Track shipments end-to-end, ensuring timely dispatch, arrival, and delivery to clients and storage sites.
 </li>
 <li>
 Liaise with freight forwarders, customs brokers, shipping lines, and internal teams.
 </li>
 <li>
 Monitor container demurrage, detention, and port storage to minimize penalties and operational costs.
 </li>
 <li>
 Support inventory management and stock movement between Egypt facilities and export hubs.
 </li>
 <li>
 Prepare logistics costings, compare quotations, and recommend cost-optimised routes and carriers.
 </li>
 <li>
 Maintain accurate logistics records and generate regular shipping reports for management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 🎓 Bachelor&rsquo;s degree in Supply Chain, Logistics, Business Administration, or related field.
 
 
 💼 3&ndash;7+ years of experience in logistics, shipping, or international trade (chemical or industrial sector preferred).
 
 
 📝 Strong knowledge of shipping documentation and Egyptian customs procedures.
 
 
 🚢 Experience working with freight forwarders, shipping lines, and clearing agents.
 
 
 📊 Ability to plan, prioritize, and problem-solve quickly in fast-moving operational environments.
 
 
 💬 Strong English &amp; Arabic communication skills; required.
 
 
 💻 Proficient in MS Office (Excel essential); experience with ERP systems is a plus.
 
 
 🤝 Excellent coordination, negotiation, and interpersonal skills.
 
 
 
 
 
 
 What We Offer
 
 
 
 
 
 
 💰 Competitive salary with growth-based increments.
 
 
 👥 Medical insurance and benefits package.
 
 
 🚀 Opportunity to work with a rapidly expanding international organization.
 
 
 🌍 Exposure to global logistics and supply operations across multiple regions.
 
 
 📈 A career path with long-term development and leadership potential.
 
 
 
 
 
 📍
 
 Location:
 
 Alexandria, Egypt (on-site)
 
 
 💡
 
 Job Type:
 
 Full-time
 
 
 
 
</div>

Logistics Officer - Egypt

Paradise Inn Group

<div><div>Job Details and Benefits:</div><ul><li>
5+ YEARS IN THE SAME POSITION in Hotels is a MUST.</li><li>
Attractive and competitive salary packages.</li><li>
Luxury accommodation for non-resident hires.</li><li>
Monthly performance-based bonuses.</li><li>
Private health insurance.</li><li>
Life insurance coverage.</li></ul><div> 

Job Description:</div><ul><li>
We are looking for an experienced F&amp;B Manager who will be in charge of managing all F&amp;B operations and offering top-notch service to guests.</li><li>
Take care of the personnel, the finances, and the orders for food and beverages.</li><li>
Forecast, plan, and manage all of the selected candidates while putting a strong emphasis on employee morale and client satisfaction. Our main objective is to boost revenue.</li><li>
Establish goals, KPIs, timetables, rules, and regulations.</li><li>
Maintain top-notch internal and external customer service standards.</li><li>
Provide a report on sales performance and productivity to the central management.</li></ul><div> 

Job Requirements:</div><ul><li>
5+ YEARS IN THE SAME POSITION in Hotels is a MUST or Experience in luxury French Restaurants.</li><li>
Demonstrated expertise in managing food and beverages.</li><li>
A bachelor's degree in a relevant area of study.</li><li>
Practical experience with a variety of computer software applications (MS Office, restaurant management software, POS).</li><li>
Expertise in assigning a variety of duties.</li><li>
Updated with best practices and trends in food and beverage.</li><li>
The ability to fulfil financial goals and manage personnel.</li><li>
Customer-focused and service-oriented.</li><li>
The capacity to identify issues quickly and find solutions.</li><li>
Advanced level of leadership and communication abilities.</li><li>
Excellent standards for grooming.</li><li>
Willingness to grow personally and as a team member.</li></ul><div> 

About Paradise Inn Group for Hotels and Resorts:</div><ul><li>
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront, where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.</li><li>
Accommodations: The hotels have 5 room categories. All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.</li><li>
Amenities: Coffee tray, Satellite TV, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.</li><li>
Facilities: 24-hour room service, Laundry, Dry cleaning, 24-hour security, and Valet parking.</li><li>
Halls: Queen Elizabeth, Prince of Wales, King Edward.</li><li>
Outlets: Blue Harbor Cafe &amp; Restaurant - Skyroof Rooftop Lounge.</li><li>
Locations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel.</li><li>
Near to the Central Bank of Egypt, Embassies and Consulates, and Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria.</li></ul><div> 
Paradise Inn Group for Hotels and Resorts 
Chain of 3 hotels in Alexandria, Egypt
 
 
Le Metropole Hotel. Windsor palace hotel and Paradise inn beach resort, maamoura
 
 
Le Metropole Hotel:
 
Built in 1902 as a heritage hotel, French style all rooms are newly renovated, facing the Mediterranean coast, including sky-view fine dining restaurants serving the finest cuisines and wine with live music and luxurious halls: Les Versailles, Salon Soulous.
 
 
Locations: 52 Saad Zaghloul St, Raml Station
 
 
The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, and 2 km from Qaitbait Citadel. Near the Central Bank of Egypt, Embassies and Consulates, and Tourist Organizations, 24 mins / 8 km to the City Centre, Alexandria.
 
 
Windsor Palace Hotel:
 
Built in 1906 as a heritage hotel, English style, all rooms are newly renovated, facing the Mediterranean coast, including two restaurants: Blue Harbor Sea View ( casual dining )
 
Skyroof rooftop lounge, sea view ( lounge and nightclub,) and luxurious halls such as Queen Elizabeth, Prince of Wales, King Edward. 
 
Locations: 17 El Shuhada St, Alexandria
 
 
The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, and 2 km from Qaitbait Citadel. Near the Central Bank of Egypt, Embassies and Consulates, and Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria.
 
 
Paradise Inn Beach Resort Maamoura:
 
Built in 1999 next to Al Montazah Gardens, in El Maamoura, the resort offers the ultimate modern style, coupled with unparalleled services. The hotel is rich with its own private sandy beach, an outdoor pool, and a kids pool, all surrounded by a spacious garden, filled with colorful flowers and trees, and includes 3 wedding venues (Blue Star Indoor Hall, Flamingo Beach, Florence garden) 
 
Location: El-Shaheed Yousef El-Sebaey Maamoura Beach, Maamoura, Alexandria.Egypt</div> 

About Paradise Inn Group: 
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking.Halls: Queen Elizabeth, Prince of Wales, King EdwardOutlets: Blue harbor Cafe &amp; Restaurant - Skyroof Rooftop LoungeLocations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait CitadelNear to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.</div>

Food & Beverage Manager

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager, you will be responsible for acquiring new business and account managing the existing business using the 6 stages of sales (Prospecting &amp; out search, Knowing your customer, Setting meetings using gathered information, Offering Proposal, Closing the deal, Follow up &amp; Account management).
 
 
 In this role, you will:
 
 
 Achieve monthly targets (renewal and acquisition) with consistency;
 
 
 Manage existing accounts and increase their book of business;
 
 
 Ensure daily farming to increase database in terms of leads and referrals;
 
 
 Increase our market share by selling our B2B products to new customers;
 
 
 Manage and arrange meetings with clients for acquisition, renewals, and upgrades;
 
 
 Increase our client satisfaction by performing account management services with them;
 
 
 Regularly update the reporting dashboard to reflect all sales activities;
 
 
 Liaise with Finance, Customer Support, Legal and Marketing departments for any sales-related or client-related issues;
 
 
 Collect market insights and stay up to date with laws and local development news.
 
 
 
 Requirements
 
 
 
 Bachelor's degree in marketing or sales or related field.
 
 
 1 to 3 years of relevant sales experience;
 
 
 Has a successful record in exceeding or achieving the assigned targets consistently;
 
 
 Experience in farming and cold calls.
 
 
 Knowledge of the Automotive market in Egypt;
 
 
 Knowledge of the Subscription industry;
 
 
 Familiar with tech, e-commerce;
 
 
 Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;
 
 
 Excellent in English Communication skills, both verbal and written.
 
 
 Excellent in prospecting, cold calls and generating leads;
 
 
 Excellent communication, negotiation, time management and presentation skills;
 
 
 Excellent in converting leads into paying customers.
 
 
 Positive/Flexible/Presentable/Committed;
 
 
 Eager for success;
 
 
 Has plug and play attitude.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Sales Account Manager- dubizzle Cars (Alexandria)

Cozymeal

<div></div><div><div><div><div><div>Flexible Schedule</div>
<div>Manage your own calendar and accept bookings that work for your schedule.
</div></div><div></div><div><div>High Earnings</div>
<div>Boost your earnings or replace your full-time job.</div>
</div><div></div><div><div>Full Support</div>
<div>Our team does the marketing for you. We also support you from profile creation to receiving your earnings.
</div></div></div></div><div><h1 class="jobSectionHeader">Chef/Culinary Instructor, Alexandria, Egypt</h1>
<div>IMPORTANT NOTE: To sign up, please visit: https://www.cozymeal.com/become-a-chef

If you're a culinary instructor in Alexandria, Cozymeal gives you the tools to turn Egyptian culinary tradition into meaningful teaching experiences. Guide students through recipes like koshari, fatta and sayadeya, showcasing Alexandria&rsquo;s deep connection to Mediterranean and Middle Eastern flavors. As a culinary instructor in Alexandria, you can teach cooking in Alexandria on your own terms, bringing cultural heritage to life with every session. Set your own schedule, design your own menus and let Cozymeal handle the marketing, logistics and guest support behind the scenes. Whether you specialize in street food, celebratory meals or time-honored family recipes, Cozymeal connects you with food lovers eager to learn authentic techniques. Share your expertise, inspire new cooks and grow a flexible, rewarding business in the heart of Egypt. Partner with Cozymeal today.

ABOUT COZYMEAL:

Cozymeal is the #1 platform for culinary experiences &amp; cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences &amp; products, including food tours, mixology classes, wine tastings, cookware and step-by-step recipe videos. Cozymeal&rsquo;s platform is frequently used by consumers and some of the world's top companies in 120+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others.

ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:
<ul>
<li>Income potential of up to $12,000/month (some make even more than that!)</li>
<li>Be your own boss</li>
<li>Set your own schedule, decide if you would like to work only 5 hours/week (Part-time) to 40 hours/week (Full-time)
</li><li>Reach new customers</li>
<li>Create and offer your own menus</li>
</ul>
IMPORTANT NOTE: To sign up, please visit: https://www.cozymeal.com/become-a-chef

REQUIREMENTS:
<ul>
<li>Based in Alexandria, Egypt</li>
<li>Professional culinary background</li>
<li>Access to a venue from which you can host your cooking classes. This venue can also be your home.</li>
</ul>
SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:
<ul>
<li>A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences</li>
<li>A comprehensive repertoire and ability to offer a variety of cuisines</li>
<li>Experience hosting cooking classes</li>
</ul>
Location: Alexandria, Egypt</div></div></div>

Chef/Culinary Instructor

AGH International Group

Job descriptionAGH International Group (360&deg; Marketing) is expanding and looking for a dedicated, proactive, and growth-driven team member who can support both internal operations and social media strategy.This is a full-time, on-site role .Role Overview:You&rsquo;ll manage day-to-day operational tasks, support the marketing team, and contribute to planning and moderating social media platforms. The role blends administration, content planning, and moderation in a fast-paced environment that demands clarity, accuracy, and creativity.ResponsibilitiesOperations &amp; Administrative Support:<ul><li>Insert, manage, and track tasks in the CRM and calendar.</li><li>Follow up on tasks, deadlines, and internal workflows.</li><li>Organize digital files and company resources.</li><li>Conduct research to support strategy and decision-making.</li><li>Provide daily support to management and the marketing team.</li><li>Handle outreach and communication as needed.</li></ul>Social Media &amp; Content Planning:<ul><li>Build content calendars, ideas, and monthly strategies.</li><li>Assist in campaign planning and content structuring.</li><li>Prepare briefs and outlines for designers and editors.</li><li>Review content for consistency, accuracy, and quality.</li><li>Track performance and prepare weekly/monthly insights.</li></ul>Moderation &amp; Community Management:<ul><li>Daily moderation of AGH and client social media pages.</li><li>Respond to comments, messages, inquiries, and leads.</li><li>Maintain consistent brand tone across platforms.</li><li>Identify issues, opportunities, and trends in real time.</li></ul>What We&rsquo;re Looking For:<ul><li>Strong skills in Google Workspace (Docs, Sheets, Drive, Calendar).</li><li>Organized, detail-oriented, and fast in execution.</li><li>Creativity with the ability to visualize plans in Canva or templates.</li><li>Solid understanding of social media platforms and content formats.</li><li>Proactive, self-motivated, and eager to learn (growth mindset).</li><li>Able to multitask and handle dynamic workflows.</li><li>Previous experience in admin, social media, or coordination is a plus.</li><li>Full-time availability &amp; exclusivity required.</li></ul>LocationOn-site &ndash; Smouha, Alexandria, EgyptHow to ApplySend your CV to martina@agh-intgroup.com<ul><li>or apply direct .</li></ul>Job Type: Full-timePay: From E&pound;1.00 per month

Social Media & Operations Coordinator

Explore 72+ Customer support operations egypt in Alexandria this December. Find roles across top companies and apply now to boost your career.