sales representative Jobs in Dubai United Arab Emirates

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customer service representative Jobs in Dubai United Arab Emirates

customer service representative

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telesales representative

customer service executive Jobs in Dubai United Arab Emirates

customer service executive

call center agent Jobs in Dubai United Arab Emirates

call center agent

customer support representative

Confidential Company

<ul><li>Act as the primary point of contact for customers, addressing inquiries with a personalized touch to ensure a positive experience.</li><li>Engage in active listening to thoroughly understand customer concerns, ensuring personalized and effective solutions.</li><li>Collaborate with cross-functional teams to resolve complex issues, providing feedback to improve products and services.</li><li>Educate customers on product features and best practices to enhance their overall experience and promote product usage.</li><li>Monitor and respond to customer inquiries across various channels, including email, chat, and social media.</li><li>Meet and exceed individual and team performance metrics, contributing to the overall success of the customer support department.</li><li>Document all customer interactions accurately to contribute to a knowledge base that enhances team performance.</li><li>Assist in training new team members, and sharing best practices to elevate overall service standards.</li></ul>

Customer Support Representative

Freelancer Rajshree Roy

Job Title: Customer Service Representative (CSR)Location: DubaiDepartment: Customer SupportEmployment Type: Full-time / ContractSalary: AED 3,000 – 4,000 per month Note- Hindi is Compulsory About the RoleWe are looking for a Customer Service Representative to manage customer queries, resolve issues efficiently, and ensure a positive experience across phone, email, and chat channels. Key Responsibilities-Handle customer inquiries promptly and professionally.Resolve complaints or escalate complex issues as needed.Maintain accurate records of all interactions.Coordinate with internal teams for quick problem resolution.Provide feedback to enhance service quality and customer satisfaction.

Customer Service Representative

Eurodiesel Services LLC

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Job Opportunity: Customer Service Representative Position Type: Full-Time Monthly Salary: AED 3,000 &ndash; AED 5,000Customer Service Representative Responsibilities:<ul><li>Maintaining a positive, empathetic and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements:</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Comfortable using computers.</li><li>Experience working with customer support.</li></ul>Requirements:<ul><li>Diploma or Bachelor's Degree in Automobile Engineering</li><li>Minimum 2 years of CSR experience in the automotive industry</li><li>Proficiency in English and Hindi</li><li>Immediate joining preferred</li><li>Candidates on visit visa or with cancellation papers are preferred</li></ul>How to Apply:Interested candidates are encouraged to send their CV to: careers@eurodieselservices.netTake this opportunity to be part of a forward-thinking team. Apply now and drive your career forward with Eurodiesel Services!Note: Only shortlisted candidates will be contacted for further steps.Job Type: Full-time

Customer Service Representative for Automobile Industry

Apparel Group

<div>
 
 Job Description
 
 
 
 
 About the Company
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 Overview:
 
 
 
 As a Customer Service Representative at our fast-paced e-commerce company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and live chat. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.
 
 
 
 Job Duties &amp; Responsibility:
 
 
 
 
 Customer Inquiry Resolution:
 
 
 
 <ul>
 <li>
 Respond promptly to customer inquiries, including order status, product information, and shipping details.
 </li>
 <li>
 Handle and resolve customer complaints with professionalism and patience.
 
 
 </li>
 </ul>
 
 Order Management Support:
 
 
 
 <ul>
 <li>
 Assist customers with placing or ducts to provide accurate information to customers.
 </li>
 <li>
 Participate in training sessions to improve knowledge and customer service skills.
 </li>
 <li>
 ders, returns, exchanges, and refunds.
 </li>
 <li>
 Work closely with logistics and warehouse teams to ensure timely delivery of orders.
 
 
 </li>
 </ul>
 
 Feedback and Escalation:
 
 
 
 <ul>
 <li>
 Collect customer feedback and communicate this feedback to the relevant departments for improvement.
 </li>
 <li>
 Escalate unresolved issues to the appropriate internal teams or management.
 
 
 </li>
 </ul>
 
 Database Management:
 
 
 
 <ul>
 <li>
 Keep records of customer interactions, transactions, comments, and complaints.
 </li>
 <li>
 Update customer information in the database during and after each contact.
 
 
 </li>
 </ul>
 
 Policy and Product Knowledge:
 
 
 
 <ul>
 <li>
 Stay up-to-date with company policies, procedures, and pro
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus
 </li>
 <li>
 Proven customer support experience or experience as a client service representative.
 </li>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Familiarity with CRM systems and practices.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Empathy and a customer-oriented attitude.
 </li>
 <li>
 Ability to work in a team and maintain professionalism under pressure.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 <li>
 Good vibes work culture.
 </li>
 </ul>
</div>

Optifashion

<div>
 
 We are looking for an experienced and dedicated Customer Service Representative to join our Optifashion team under our Wholesale Division. The ideal candidate will be responsible for delivering excellent customer support, handling inquiries efficiently, and ensuring a smooth and positive customer experience. The role also includes coordination with logistics, suppliers, and freight forwarders to support seamless order processing and delivery.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and in-store channels in a timely and professional manner.
 </li>
 <li>
 Coordinate with internal departments to resolve concerns and ensure customer satisfaction.
 </li>
 <li>
 Maintain accurate customer records and update information in SAP.
 </li>
 <li>
 Prepare reports and track customer orders, complaints, and feedback using Excel.
 </li>
 <li>
 Support the sales team with customer-related concerns and documentation.
 </li>
 <li>
 Handle returns, exchanges, and service requests according to company policies.
 </li>
 <li>
 Coordinate logistics activities, including shipment scheduling, tracking, and documentation.
 </li>
 <li>
 Communicate with suppliers and freight forwarders to ensure timely order processing, shipment updates, and delivery follow-ups.
 </li>
 <li>
 Ensure service quality aligned with Optifashion&rsquo;s standards and values.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or any related field
 </li>
 <li>
 Senior-level customer service experience preferred
 </li>
 <li>
 With at least 10 years of relevant experience in a similar customer service role
 </li>
 <li>
 Proficient in SAP
 </li>
 <li>
 Strong skills in Microsoft Excel
 </li>
 <li>
 Excellent English communication skills (Arabic is an advantage)
 </li>
 <li>
 Strong interpersonal skills, problem-solving ability, and customer-focused attitude
 </li>
 <li>
 Ability to work both independently and within a team
 </li>
 </ul>
 
 
 
</div>

WESCO

Overview As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and / or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities <ul> <li>Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.</li> <li>Process payments for cash account customers.</li> <li>Research and resolve customer problems, acting as the customer liaison between other departments when necessary.</li> <li>Back-up support to sales counter with walk in and telephone inquiries.</li> </ul> Qualifications <ul> <li>High School Degree or Equivalent required</li> <li>Associates' Degree ( / College Diploma (Canada) preferred</li> <li>2-4 years of relevant experience</li> <li>Solid interpersonal skills that allow one to work effectively in a diverse working environment</li> <li>Able to effectively communicate both verbally and in writing</li> <li>Able to work well under pressure</li> <li>Strong attention to detail</li> <li>Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times</li> <li>Computer literate, including effective working skills of MS Word, Excel, and e-mail</li> </ul>

Representative - Customer Service

Explore 10000+ Customer support representative in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

10000 customer support representative jobs IN Dubai United Arab Emirates

Customer Support Representative

Customer Service Representative

Customer Service Representative for Automobile Industry

Customer Service Representative

Customer Service Representative

Customer Service Representative

Representative - Customer Service