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customer success manager

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data analyst - player success

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data analyst player success

Zynga

<div>
 <strong>
  Level Up Your Career with Zynga!
  <br/>
  <br/>
 </strong>
 At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times&mdash;connecting players in 175+ countries through fun, strategy, and a little friendly competition.
 <br/>
 <br/>
 From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille&trade;, Words With Friends&trade;, Zynga Poker&trade;, Game of Thrones Slots Casino&trade;, Wizard of Oz Slots&trade;, Hit it Rich! Slots&trade;, Wonka Slots&trade;, Top Eleven&trade;, Toon Blast&trade;, Empires &amp; Puzzles&trade;, Merge Dragons!&trade;, CSR Racing&trade;, Harry Potter: Puzzles &amp; Spells&trade;, Match Factory&trade;, and Color Block Jam&trade;&mdash;plus many more!
 <br/>
 <br/>
 Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation&mdash;and where you can take your career to the next level.
 <br/>
 <br/>
 Join us and be part of the play!
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 Zynga&rsquo;s mission is to connect the world through games. Its vision was that gaming would become a mass market activity, and "play" would be an important verb in our daily lives. As a part of this vision, Zynga Analytics partners with studios to release and grow multiple games, while also owning the analytics stack and central tools.
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 Zynga&rsquo;s Data Science and Analytics team uses our unique and expansive data to model and predict user behavior, making our games more personalized and more fun to play! We continually strive to better understand our players!
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 Here&rsquo;s where you would come in: The Player Success Org (PSO), tasked with improving player engagement and managing a healthy relationship with our most valued players, is a critical function to the day-to-day operations of Zynga. You&rsquo;d be expected to work with key stakeholders within the PSO to identify critical data dependencies, and devise solutions for them in the form of efficient data modeling, succinct reporting, timely investigations, and proactive insights. Based on the problem at hand, you&rsquo;d be expected to collaborate with Game and Central Analytics as per requirement to ensure complete horizontal alignment as well as standardized practices.
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 <br/>
 Be innovative, be creative, use every bit of that key commodity &ndash; data. Millions of people play Zynga games every day, so our data is tremendously rich, and we have a lot of it!
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 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work with large amounts of data to find opportunities to improve the player experience and present insights on optimal VIP outreach strategies, by finding statistical causation between campaigns, sweepstakes, outreach programs across various regions, demographics, and channels
  </li>
  <li>
   Develop clear narratives from data using visualization tools that capture VIP engagement &amp; health, player support, and campaign stats.
  </li>
  <li>
   Extend support to the Player Support team to identify improvement opportunities in customer satisfaction, while optimizing for internal costs.
  </li>
  <li>
   Collaborate with game analysts and product managers to better quantify the impact of PSO&rsquo;s campaigns on overall game performance and find opportunities to improve VIP engagement by leveraging in-game and external synergy
  </li>
  <li>
   Provide adhoc support to account managers and senior stakeholders in measuring the effectiveness of off-beat campaigns, joint collaborations, and sweepstakes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in SQL; Intermediate experience with programming in Python
  </li>
  <li>
   Adept in at least one visualization tool such as Tableau
  </li>
  <li>
   Experience in CRM or sales analytics is helpful
  </li>
  <li>
   Demonstrated experience with some or all of the following: data mining, optimization, experimental design, computational analytics, and reporting
  </li>
  <li>
   Ability to work effectively in a fast-paced environment with changing priorities
  </li>
  <li>
   Strong written and oral communication skills
  </li>
  <li>
   2+ years of work experience in data analytics or data science roles
  </li>
  <li>
   BS in Computer Science, Math, Statistics, Economics, or other quantitative field; Masters, MBA or PhD preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer You
  <br/>
  <br/>
 </strong>
 Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site
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 <br/>
 <em>
  The pay range for this position in Illinois at the start of employment is expected to be between $77,100 and $123,400 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.
  <br/>
  <br/>
 </em>
 <em>
  The pay range for this position in Ontario at the start of employment is expected to be between $71,400 and $105,660 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.
  <br/>
  <br/>
 </em>
 <em>
  Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.
  <br/>
  <br/>
 </em>
 <em>
  Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company&rsquo;s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses. The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy.
  <br/>
  <br/>
 </em>
 We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic &ndash; not an individual&rsquo;s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.
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 As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position.
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 <br/>
 Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga&rsquo;s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).
</div>


Data Analyst - Player Success

University of Illinois

<div><div><div><div><p><b>Undergraduate Affairs Data Analyst - ORSS</b></p><p></p><p><b><br>
Hiring Department</b>: Office for Research on Student Success</p>
<p><b>
Location</b>: Chicago, IL USA</p>
<p><b>
Requisition ID</b>: 1039326</p><p><b>
Posting Close Date</b>: March 27, 2026</p><p><b>
Salary: </b>The budgeted salary range for the position is $60,000-$75,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.</p><p></p><p><b><br>
About the University of Illinois Chicago</b></p><p>
UIC is among the nation&rsquo;s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent &ldquo;Best Colleges&rdquo; rankings published by U.S. News &amp; World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.</p><p>
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.</p><p><b>
Position Summary</b><br>
The Undergraduate Affairs Data Analyst performs research and creates data visualizations in the areas of undergraduate student success, program assessment and effectiveness, and strategic planning. This position develops and conducts research, and analyzes data for decision making and policy implementation in areas including (but not limited to) undergraduate student retention and graduation, student goal attainment, program assessment and evaluation, access and equity, and functional benchmarking specific to higher education.<br>
<br>
<b>Duties &amp; Responsibilities</b></p><br>
<ul><li>
Data Visualization
</li></ul><ul><li>Make complex datasets more accessible, understandable and usable by creating visual data models.
</li><li>Develop and maintain integrated data dashboards to display student data in support of institutional goals.
</li><li>Integrate multiple relational data sets to create data visualizations.</li></ul><ul><li>
</li></ul>
<ul><li>Research Design
</li></ul><ul><li>Conduct evidence-based best practice research and perform studies for strategic planning, program and policy assessment and student support services.
</li><li>Design effective research strategies and gather relevant information using primary and secondary sources and techniques (e.g., institutional data, course data, surveys, print sources, government agencies, external research organizations, etc.).
</li><li>Organize and execute research projects, identifying ways to improve research design and data validity.
</li><li>Develop and carryout research with sound methodologies to investigate undergraduate success and institutional effectiveness.
</li><li>Select and adapt quantitative methods, practices, and theories to perform analysis, interpret results, and document findings.
</li><li>Manage IRB protocols for VPUA projects.</li></ul>
<ul><li>
Data Analysis and Reporting
</li></ul><ul><li>Identify and analyze patterns in institutional data, make critical observations of policy impact, and recommend strategies and actions.
</li><li>Develop analytical models, identify trends and fluctuations, evaluate limitations of data, and specify the range of results needed for management planning, programming, and resource decisions. Generate ad-hoc reports as needed.
</li><li>Communicate with non-technical end-users to deliver reports.</li></ul>
<ul><li>Perform other related duties and participate in special projects as assigned.</li></ul><br>
<p></p>
<p><b>
Minimum Qualifications</b></p><br>
<ul>
<li>Bachelor&rsquo;s degree required.</li>
<li>Minimum two years of experience conducting education, social science, student success related research or data analytics/visualizations.</li>
<li>Demonstrated ability to interact with multiple constituents and articulate complex, multifaceted issues related to institutional effectiveness.</li>
<li>Ability to collect and analyze qualitative data from a variety of stakeholders.</li>
<li>Experience in a higher education setting using data analytics, research methods, and statistics including demonstrated experience using statistical software (SPSS, R, SAS, etc).</li>
<li>Proven ability to work in distributed systems.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul>
<li>A Bachelor&rsquo;s degree in statistics, psychology, education, data analytics, computer engineering, computer science, or related field.</li>
<li>Master&rsquo;s or doctoral degree in these fields or other related disciplines.</li>
<li>Experience in developing, maintaining, and managing data dashboards.</li>
<li>Experience with software such as Python, SQL, and other database query reporting tools.</li></ul><p></p><p>
For fullest consideration, please submit your resume and cover letter by<b> Friday, March 20, 2026</b>.</p><p><i>
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit </i><i>Required Employment Notices and Posters</i><i> to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.</i></p><p><i>
The university provides accommodations to applicants and employees. </i><i>Request an Accommodation</i></p><p><i>
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.</i></p></div></div></div></div><div></div>

Undergraduate Affairs Data Analyst - ORSS

Union Tank Car Company (UTLX)

<div>Union Tank Car Company<p></p><p>
As a part of the global industrial organization Marmon Holdings&mdash;which is backed by Berkshire Hathaway&mdash;you&rsquo;ll be doing things that matter, leading at every level, and winning a better way. We&rsquo;re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone&rsquo;s empowered to be their best.</p><p></p><p>
Marmon Holdings, Inc., a Berkshire Hathaway company, is significantly investing in attracting, retaining, and developing the deep and diverse talent pool needed to support our more than 100 operating companies across the globe.</p><p>
Marmon Rail &amp; Leasing helps keep the global economy moving. Marmon Rail has approximately $1.8B in revenue across the 18 total Marmon Rail business units. Our products and services enable the safe and efficient delivery of essential commodities &ndash; from crude oil to corn syrup &ndash; across continents and oceans. In Marmon&rsquo;s Rail &amp; Leasing Group, we design, build, repair and lease. With more than 125 years in the tank car business, we have established our place as the industry leader. Our integrated business model, which combines railcar manufacturing, leasing and repair, drives our success. From our industry-leading railroad tank cars and intermodal containers to a wide range of components and services, we innovate to serve our customers.</p><p></p><p>
This Summer internship is a full-time position in our Chicago office with a requirement to be in-office 5 days/week for the duration of the Summer program (approximately late May &ndash; mid-August).</p><p></p><p><b>
Business/Data Analyst Intern</b></p><p>
Our businesses are embarking on a significant process and information technology transformation. It is an exciting time, as we are in a period of rapid change. We require business analysis and project management talent to lead us through these challenges.</p><p>
Summary:</p><p>
The Business Process Analysis Team is seeking a Summer Intern (Business Analytics / Data Analytics) with strong interest in translating business problems into data-driven solutions and visual storytelling. The individual in this role should be a detail-oriented critical thinker with strong communication skills and a willingness to learn and take on challenges. The ideal candidate would possess the following skills:</p><ul><li>
Technical capability: Proficient in SQL (writing/optimizing queries across multiple tables for extraction, transformation, validation, and analysis) and DAX for modeling and measures in Power BI.</li><li>
Power BI delivery: Able to design, build, and maintain dashboards and automated reporting that supports KPI monitoring, operational visibility, and stakeholder decision-making.</li><li>
Data analysis &amp; quality mindset: Comfortable working with multiple data sources, performing data analysis, identifying gaps/inconsistencies, and supporting data quality checks/standardization (e.g., profiling, cleanse rules, documentation of findings).</li><li>
Capstone project leadership: Will lead a capstone effort to build a master data table, coordinating requirements and definitions with business process owners, subject matter experts, and IT, and translating those requirements into a usable, governed dataset.</li><li>
Project management &amp; process improvement: Brings structured execution skills&mdash;planning work, tracking progress, documenting decisions, and identifying opportunities to improve processes through analytics and standard work.</li><li>
Collaboration &amp; communication: A proactive team player who works well with others, communicates clearly with technical and non-technical stakeholders, and can turn business questions into actionable analytical outputs.</li></ul><p>
REQUIRED EDUCATION and EXPERIENCE:</p><ul><li>
Currently pursuing a bachelor&rsquo;s degree in business, economics, finance or accounting.</li><li>
Excellent analytical, problem-solving, organizational, verbal, written, and interpersonal skills</li><li>
Proficient in Microsoft Products including Word, Excel, PowerPoint, and SharePoint.</li><li>
Ability to work in a team environment.</li></ul><p>
Pay Range: $20-$24</p><p></p><p>
DISCLAIMER:</p><p>
The duties listed are not intended to be all-inclusive and may change at any time with or without notice. This job description does not constitute a contract of employment.</p><p></p><p>
Pay Range:</p>
18.00 - 22.00<p></p><p>
We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!</p><p></p><p>
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.</p><p></p><p>
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.</p></div>

Business/Data Analyst Intern

CGS Federal (Contact Government Services)

<div>
 Employment Type: Full-Time, Experienced
 <br/>
 <br/>
 Contact Government Services is hiring an Intelligence Analyst ready to be a member of a dynamic and fast paced intel analysis program for a federal agency supporting the US Government&rsquo;s threat watchlisting and screening mission. As an Intelligence Analyst, you will provide embedded analysis and reach back support to a federal agency and their partners. You will provide multi-source intelligence analysis and fusion that integrates existing national-level products and databases to define patterns of operations. As required, you will interact directly with government leadership and deployed intelligence consumers during the development of intelligence products and ongoing screening operations to meet intelligence requirements across the watchlist enterprise. Duties may include the processing and verification of national security threat actor nominations, data integrity/quality control, encounter management, information sharing, and/or multiple discipline intelligence analysis.
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 <br/>
 CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 <br/>
 <br/>
 <strong>
  Primary Responsibilities
  <br/>
 </strong>
 Apply complex direction, including standard operating procedures and operations manuals documentation as well as appropriate oral and written guidance received.
 <br/>
 <br/>
 Communicates clearly and effectively, both orally and in writing, in order to tactfully and persuasively advise and guide executive management relative to a variety of issues which can be delicate in nature; includes making presentations and preparing complete, clear, and concise formal and informal reports, correspondence, briefings, charts, tables, and graphs that are distributed throughout the government and its partner agencies.
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 Conduct research and analysis of data, information, and intelligence to produce a wide range of finished all-source intelligence products. Finished intelligence products shall include standard and non-standard Agency products as well as briefings for the tactical and strategic customers
 <br/>
 <br/>
 You should be able to provide daily feedback to the team lead.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
 </strong>
 The ability to learn the range of pertinent laws, regulations, policies, and precedents which affect the program
 <br/>
 <br/>
 Effective problem-solving, analytic, written and oral communication skills
 <br/>
 <br/>
 Capacity to work as part of a team to provide multi-faceted intelligence products and support to operational units and Intelligence Community components
 <br/>
 <br/>
 Knowledge with Microsoft Outlook applications
 <br/>
 <br/>
 Ability to work with and engage the customer daily
 <br/>
 <br/>
 Active Top Secret clearance and eligible for a CI Polygraph
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
 </strong>
 Experience working with IC tools and databases
 <br/>
 <br/>
 Degree in security or intelligence studies with a recommended focus on terrorism or other transnational security threats is highly desired
 <br/>
 <br/>
 Two to seven years of Experience
 <br/>
 <br/>
 Familiarity with programs and software such as Palantir, ESRI, Intel Analyst, ETC.
 <br/>
 <br/>
 Completion certificate from a commercial, military, or US government all source analysis training course or a specialized intelligence career field.
 <br/>
 <br/>
 Skills and attributes for success:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Drafting and development of technical documentation related to a variety of projects in the IT space
  </li>
  <li>
   Work closely with project stakeholders to establish technical processes and procedures
  </li>
  <li>
   Document projects through the SDLC
  </li>
  <li>
   Provide status reports for multiple ongoing projects and related documentation efforts
  </li>
  <li>
   Assist with both user and admin level documentation
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Our Commitment:
 <br/>
 <br/>
 Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems.
 <br/>
 <br/>
 For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 <br/>
 <br/>
 Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 <br/>
 <br/>
 We care about our employees. Therefore, we offer a comprehensive benefits package.
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Health, Dental, and Vision
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   401k
  </li>
  <li>
   Flexible Spending Account (Health, Dependent Care, and Commuter)
  </li>
  <li>
   Paid Time Off and Observance of State/Federal Holidays
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 <br/>
 <br/>
 Join our team and become part of government innovation!
 <br/>
 <br/>
 Explore additional job opportunities with CGS on our Job Board:
 <br/>
 <br/>
 https://cgsfederal.com/join-our-team/
 <br/>
 <br/>
 For more information about CGS please visit: https://www.cgsfederal.com or contact:
 <br/>
 <br/>
 Email: info@cgsfederal.com
 <br/>
 <br/>
 #CJ
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Intelligence Analyst

Better Business Bureau

<p>General Description / Purpose:</p><p>Better Business Bureau serving Chicago and Northern IL is currently seeking a BBB Business Relations Coordinator to join our team. The Business Relations department is comprised of two teams. This role is essential in ensuring smooth operations, supporting business relations specialist, and fostering lasting relationships with accredited businesses We are looking for a team-player who possesses excellent communication skills, is organized and detail oriented. This position requires a high degree of adaptability and flexibility in a fast-paced environment.Company Culture:Our organization is committed to fostering a positive, inclusive, and high-performing workplace culture. We believe that every team member is essential to our success and that open communication, trust, and collaboration are the foundation of our work environment. Our core values&mdash;such as passion, integrity, and a commitment to excellence&mdash;guide our daily actions and decision-making. We prioritize employee engagement, provide opportunities for professional growth, and recognize the contributions of our staff. Flexible work arrangements, transparent leadership, and a focus on work-life balance are central to our culture. We are dedicated to diversity, equity, and inclusion, ensuring that all employees feel valued and empowered to contribute to our mission.DUTIES AND RESPONSIBILITIES: include the following, but are not limited to:</p><ul><li>Work with Managers on Pre-check all applications submitted by sales reps to ensure all required information is collected and there are no major issues</li><li>Support Business Development Team: Assist sales specialists with documentation, reporting, and follow-up tasks to help them meet performance goals.</li><li>Generate reports to measure the performance of sales activities, lead conversion rates, and overall sales results.</li><li>Gather and analyze sales data, preparing regular reports for sales managers or senior leadership.</li><li>Provide any logistical support to the sales team to help them meet their targets.</li><li>Support the business development team with research on competitors, market trends, and potential leads.</li><li>Update business relations rep&rsquo;s weekly scorecards</li><li>Update business relations rep&rsquo;s monthly performance management scorecard</li><li>Additional duties and projects assigned by the Managers</li><li>Maintaining sales call library</li><li>Departmental open roles viewing Resumes and Pre Screen&rsquo;s</li></ul><p>Ideal Candidate:</p><ul><li>Organized &amp; Detail-Oriented: Able to manage multiple tasks, track deadlines, and maintain accurate records.</li><li>Strong Communicator: Excellent written and verbal communication skills; comfortable interacting with business owners and internal teams.</li><li>Team Player: Willing to collaborate, support others, and contribute to a positive team environment.</li><li>Ethical &amp; Dependable: Demonstrates a high degree of integrity and reliability.</li><li>Adaptable: Open to coaching and able to implement new strategies and techniques.</li><li>Tech-Savvy: Proficient in standard office software and CRM systems.</li><li>Outbound Calling/Phone Sales&quot; or &quot;Cold Calling.</li></ul><p>Qualifications:</p><ul><li>1-2 years of experience in sales support, coordination, or a related administrative role (phone sales experience a plus).</li><li>Excellent communication skills, both verbally and in writing</li><li>Data Entry experience and technically savvy</li><li>Be highly self-motivated, organized and dependable</li><li>Possess a high degree of professionalism</li><li>Can handle sensitive information and documents with confidentiality</li><li>High school diploma or higher.</li></ul><p>Compensation &amp; Benefits: $19 per hour; $37,050 per year base salary plus commission</p><ul><li>Medical/Dental/Vision Insurance</li><li>Long and short-term disability</li><li>Retirement plan (401k)</li><li>Paid time off (including Birthdays and Holidays)</li><li>Volunteer days</li><li>Equal employment opportunity.</li></ul><p>Pay: From $19.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Remote</p>

Business relations coordinator

Invenergy

<div><div>Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.</div><div></div><div>
This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on business need, which may be before or after the 3-day posting window.</div><div></div><div><div><div><div><div><div><div><div>
Job Description</div></div></div></div></div></div></div></div><div></div><div><div><div>
Position Overview</div></div><div><div>
The Business Applications Analyst III &ndash; Workflow &amp; Automation Platforms will be responsible for the administration, maintenance, and technical support of assigned applications and processes within our organization, including analyzing and optimizing operational processes. Your primary objective will be to develop business requirements, implement technical solutions based on business requirements, and provide technical support on assigned applications.</div></div><div></div><div><div><br>
As a Business Application Analyst III, you will play a crucial role in driving operational excellence, optimizing applications, implementing technology solutions to drive organizational improvement, ensuring the security of applications, and enhancing overall productivity within the organization. Your analytical mindset, technical skillset, attention to detail, and ability to streamline processes will contribute to the success and growth of the company.</div></div><div></div><div><div><br>
Responsibilities</div></div><div><ul><li><div>
Analyze Applications &amp; Processes: Conduct thorough evaluations of existing applications and business processes to identify inefficiencies, bottlenecks, and areas for improvement.</div></li></ul></div><div><ul><li><div>
Business Requirements: Work with key stakeholders to develop business requirements and translate those requirements into technical requirements.</div></li></ul></div><div><ul><li><div>
Change Management: Ensure change management process is followed including evaluating risk of the change, appropriate testing of the change, and effective communication with business users.</div></li></ul></div><div><ul><li><div>
Collaboration: Collaborate with cross-functional teams, including other IT teams and business departments, to understand their requirements and identify opportunities for process enhancements.</div></li></ul></div><div><ul><li><div>
Documentation: Create detailed documentation for applications including process maps, flowcharts, diagrams, user guides, and technical guides.</div></li></ul></div><div><ul><li><div>
Implementation: Coordinate and facilitate the implementation of new technology solutions and changes to existing technology services, working closely with stakeholders to ensure smooth transitions and minimal disruption.</div></li></ul></div><div><ul><li><div>
Industry Trends: Keep up-to-date with industry best practices and emerging technologies to drive innovation, increase efficiencies, and enable business growth.</div></li></ul></div><div><ul><li><div>
Performance Measurement: Establish performance benchmarks and key performance indicators (KPIs) to assess the effectiveness of applications and identify trends to develop actionable insights.</div></li></ul></div><div><ul><li><div>
Project Lead: Serve as project lead for small to medium sized technical projects.</div></li></ul></div><div><ul><li><div>
Stakeholder Engagement: Regularly engage with business stakeholders for assigned applications including leading regular user group meetings and ensuring user feedback is added for future improvements.</div></li></ul></div><div><ul><li><div>
Technical Management: Provide advanced technical support and subject matter expertise (SME) for assigned applications.</div></li></ul></div><div><ul><li><div>
Testing: Develops, documents, and maintains user acceptance test scripts; performs user acceptance and other functional tests; and assists tracking and coordinating user acceptance testing.</div></li></ul></div></div><div><div><ul><li><div>
Training and Documentation: Creates training materials, user guides, SOP&rsquo;s, KB&rsquo;s, and process documentation to ensure standardized workflow practices and support organizational knowledge sharing.</div></li></ul></div><div><ul><li><div>
Vendor Coordination- Establish good working relationship with vendors and escalate to these vendors as needed for technical resolution and project implementation.</div></li></ul></div><div></div><div><div><br>
Required Qualifications</div></div><div><ul><li><div>
Bachelor's degree in computer science, business administration, operations management, or a related field.</div></li></ul></div><div><ul><li><div>
4+ years experience as a Business Application Analyst or similar role.</div></li></ul></div><div><ul><li><div>
4+ years experience in a hands-on technical role supporting and implementing workflow and automation platforms such as Microsoft Power Apps, Microsoft Power Automate, Microsoft Forms, Pipefy, or other comparable workflow tools.</div></li></ul></div><div><ul><li><div>
4+ years experience providing Tier 2/3 hands-on application technical support.</div></li></ul></div><div><ul><li><div>
Strong technical knowledge and ability to own a technical issue until resolution.</div></li></ul></div><div><ul><li><div>
Strong documentation skills including experience creating application knowledge base articles, diagrams, and guides for technical staff and end-users.</div></li></ul></div><div><ul><li><div>
Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels of the organization and vendors.</div></li><li><div>
Eligible to work in the United States without the need for employer visa sponsorship now or in the future.</div></li></ul></div><div></div><div><div>
Preferred Qualifications</div></div><div><ul><li><div>
2+ years experience developing business requirements and translating those requirements into technical requirements.</div></li></ul></div><div><ul><li><div>
Strong analytical and problem-solving skills with the ability to analyze data, draw insights, and make data-driven recommendations</div></li></ul></div><div><ul><li><div>
Proficiency in process mapping tools and methodologies such as Visio.</div></li></ul></div><div><ul><li><div>
Excellent organizational and time management skills with the ability to handle multiple projects simultaneously.</div></li></ul></div><div><ul><li><div>
Experience managing small to medium-sized technology projects.</div></li></ul></div><div><ul><li><div>
Knowledge of Lean Six Sigma or other process improvement methodologies.</div></li></ul></div><div><ul><li><div>
Knowledge of Software Development Life Cycle (SDLC).</div></li></ul></div></div><div><div><ul><li><div>
Knowledge of Information Technology Infrastructure Library (ITIL) 4.</div></li></ul><div></div><div>
#LI-ONSITE</div></div></div><div></div><div><div><div><div><div><div><div><div>
Base Pay</div></div></div></div></div></div></div></div><div></div><div>
$85,000.00 - $115,000.00 USD Annual<br>
Bonus: 20% - 30%</div><div></div><div>
The base pay range reflects the minimum and maximum target salary for the position. Invenergy considers a number of factors when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education and skills.<br>
<br>
In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus program(s) which are designed to reward individual and company performance. Your recruiter can share more about bonus eligibility for this position during the hiring process.<br>
<br>
Invenergy offers a variety of other benefits including medical, dental and vision insurance, 401k, paid time off, etc.</div><div></div><div>
Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.</div></div>

Business Applications Analyst III – Workflow & Automation Platforms

Pacvue

<div></div><div><p><b>About Us:</b></p>
<p>
Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.</p>
<p><b>
Why work at Pacvue?</b></p>
<ul>
<li>Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations.</li>
<li>Have fun &ndash; we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed.</li>
<li>Learn &ndash; from the best! Our team is full of talented people who want to help you learn, grow &ndash; providing you with mentorship, the industry's best practices and thought leadership.
</li><li>Grow fast &ndash; the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market.</li>
</ul>
<p><b>About the role:</b></p>
<p>
The Customer Success Manager can develop relationships and with an assigned book of Pacvue's clients and may assist with larger or more complex accounts. Liaising with internal departments, you will be a day-to-day contact for client requests, addressing and resolving their issues within established processes, while benefiting from the support of our dedicated Customer Success, Account Management, Product, and Engineering teams. The successful candidate will utilize their client management skills to produce successful outcomes in a deadline-driven environment. With our expanding department and new CS initiatives, the ideal candidate will also support ongoing internal processes and workflows and provide feedback for continuous improvement.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Ensure customer success by providing reliable, high-quality technical support and responsive service.</li>
<li>Foster account growth/expansion by identifying opportunities and sharing them with senior team members.</li>
<li>Provide tactical account support by executing established account plans and documenting client progress.</li>
<li>Escalate complex client issues to senior team members and leadership as appropriate.</li>
<li>Develop working knowledge of the Pacvue platform and retail media landscape and participate in internal training and knowledge-sharing activities.</li>
<li>Collaborate with the Pacvue Training and Education team to build out content for product onboarding and education by providing feedback and assisting with documentation as needed..</li>
<li>Follow established team processes and suggest improvements through appropriate channels.</li>
<li>Educate users on latest SaaS platform features with guidance from senior team members when needed.</li>
<li>Address technical issues relating to software function and upgrades by troubleshooting common issues and escalating advanced concerns.</li>
<li>Collect and share client feedback with R&amp;D team senior team members to help inform product discussions.</li>
<li>Create product reports and recreate errors for documentation and communication with developers under guidance from senior team members.</li>
</ul>
<p><b>Skills &amp; Qualifications:</b></p>
<ul>
<li>2+ years of digital/search advertising work experience and domain knowledge</li>
<li>2+ years experience in any of the following ecommerce advertising platforms: Amazon, Walmart, Instacart, Pacvue, Criteo or CitrusAds (experience with Pacvue strongly preferred)</li>
<li>Familiarity with Amazon DSP, Amazon Marketing Cloud, and other display offerings in retail media a strong plus</li>
<li>Experience with social commerce platforms, like TikTok, a plus</li>
<li>Customer success, consulting service or pre-sales experience and expertise a plus</li>
<li>Great interpersonal skills, team player and customer service focused attitude</li>
<li>High threshold for working in an ambiguous, fast paced environment start-up like environment - figuring it out and adapting as you go</li>
<li>Ability to operate simultaneously and effectively in primarily tactical execution-focused responsibilities while developing strategic skills over time</li>
<li>Strong analytical skills</li>
<li>Moderate Excel skills</li>
</ul>
<p><b>Benefits:</b></p>
<ul>
<li>Unlimited Paid Time Off</li>
<li>Paid Holidays and Floating Holidays</li>
<li>Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance</li>
<li>401k with Employer Match</li>
<li>Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization</li>
<li>Paid Parental Leave</li>
</ul>
<p>The annual base salary range for this position is $70,000-$90,000 USD. The actual salary will vary depending on the applicant's experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue's highly attractive incentive plans, full details will be provided during the recruitment process.</p>
<p>
#LI-Remote</p><div><p><i>
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</i></p></div></div>

Customer Success Manager

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