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debt collection officer

CREDITCARE CREDIT MANAGEMENT LLC

We need only Telesales As a Debt Management Executive with Telesales Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telecaller is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthJob Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthWork Location: In person

Debt Collection Officer

Hiring: CSRCompany: Creditcare Credit Management Location:Dubai, UAE Salary: Up to AED 4000 Experience: Minimum 1 year in a collection agencyJob Overview:Creditcare Credit Management is seeking a femaleCustomer Service female to work as a Financial Advisor. The candidate must have strong collection skills and be capable of managing customer debts through structured salary-based repayment plans. She will act as a financial guide, helping clients settle their debts responsibly while maintaining professionalism and empathy.Key Responsibilities:<ul><li>Act as a financial advisor to clients with outstanding bank debts</li><li>Use negotiation and collection skills to recover dues from customer salaries</li><li>Develop and implement repayment strategies aligned with clients&rsquo; salary structures</li><li>Maintain accurate records of customer interactions and payments</li><li>Follow up on payment commitments and ensure timely collections</li><li>Meet daily and monthly recovery targets</li><li>Communicate clearly, respectfully, and professionally with all clients</li></ul>Requirements:<ul><li>Female candidates only (as per role requirement)</li><li>Minimum 1 year of experience in a debt collection agency or sales/ customer Service</li><li>Excellent communication and negotiation skills</li><li>Strong understanding of salary-based repayment systems</li><li>Basic knowledge of UAE banking and credit systems</li><li>Proficient in MS Office and CRM tools</li><li>Ability to manage pressure and work towards deadlines</li></ul>What We Offer:<ul><li>Salary up to AED 4000 per month</li><li>Monthly performance-based incentives</li><li>Supportive and growth-focused work environment</li><li>Training and career development opportunities</li></ul>Job Types: Full-time, Permanent, FresherJob Types: Full-time, PermanentPay: Up to AED4,000.00 per monthWork Location: In person

Customer Sales Officer Female

Hiring: CSR/ Company: Creditcare Credit Management Location:Dubai, UAE Salary: Up to AED 3,500 Experience: Minimum 1 year in a collection agencyJob Overview:Creditcare Credit Management is seeking a femaleCustomer Service female to work as a Financial Advisor. The candidate must have strong collection skills and be capable of managing customer debts through structured salary-based repayment plans. She will act as a financial guide, helping clients settle their debts responsibly while maintaining professionalism and empathy.Key Responsibilities:<ul><li>Act as a financial advisor to clients with outstanding bank debts</li><li>Use negotiation and collection skills to recover dues from customer salaries</li><li>Develop and implement repayment strategies aligned with clients&rsquo; salary structures</li><li>Maintain accurate records of customer interactions and payments</li><li>Follow up on payment commitments and ensure timely collections</li><li>Meet daily and monthly recovery targets</li><li>Communicate clearly, respectfully, and professionally with all clients</li></ul>Requirements:<ul><li>Female candidates only (as per role requirement)</li><li>Minimum 1 year of experience in a debt collection agency or sales/ customer Service</li><li>Excellent communication and negotiation skills</li><li>Strong understanding of salary-based repayment systems</li><li>Basic knowledge of UAE banking and credit systems</li><li>Proficient in MS Office and CRM tools</li><li>Ability to manage pressure and work towards deadlines</li></ul>What We Offer:<ul><li>Salary up to AED 3,500 per month</li><li>Monthly performance-based incentives</li><li>Supportive and growth-focused work environment</li><li>Training and career development opportunities</li></ul>Job Types: Full-time, Permanent, FresherJob Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per monthWork Location: In person

CSR - Customer Service Representative Female Only

We need only Tele sales Girls As a Debt Management Executive with Tele sales Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telecaller is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthJob Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthWork Location: In person

Tele caller & Tele sales Representative (Female)

We need only Telesales As a Debt Management Executive with Telesales Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telecaller is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED 3000 per monthJob Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthWork Location: In person

Customer Sales Executive (Female)

Emirates Global Aluminium (EGA)

<div>
 Job description:
 
 
 
 
 Title: Senior Analyst &ndash; Treasury Compliance (UAE National)
 
 
 
 
 Department Finance &amp; Corporate Development /
 
 
 Group Treasury, Shared Services, Credit Risk &amp; Insurance
 
 
 
 
 &nbsp;
 
 
 
 
 JOB PURPOSE
 
 
 
 To provide information and reports on treasury related risks, exposures and transactions and to ensure the relevant treasury transactions are processed, recorded and accounted for in accordance with company&rsquo;s policies for control and accounting in compliance with loan covenants and reporting requirements
 
 
 
 &nbsp;
 
 
 
 
 KEY ACCOUNTABILITIES
 
 
 
 &nbsp;
 
 
 
 Policies, Processes &amp; Procedures
 
 
 <ul>
 <li>
 Follow departmental policies, systems, processes, procedures and controls to ensure consistency, standardization and accuracy in ways of working
 </li>
 <li>
 Support seniors in the review and revision of methodologies, procedures and processes in line with EGA group-wide requirements and international standards
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Confirmation and Settlement of Treasury Transactions
 
 
 <ul>
 <li>
 Ensure that all treasury transactions are accurately recorded in the Treasury Management System (TMS) on time
 </li>
 <li>
 Ensure all treasury transactions are confirmed with the counterparties on a timely basis and errors/discrepancies are reported and followed up for timely resolution
 </li>
 <li>
 Ensure timely settlement/rollover of treasury transactions
 </li>
 <li>
 Maintain treasury related hedge documentation (including ISDAs and sponsor guarantees) as required by established policies and procedures
 </li>
 <li>
 Analyse hedges vs exposures to highlight over/under hedge positions
 </li>
 <li>
 Process transaction confirmations in line with defined control standards including bank requirements, EGA Group Board mandates, EGA Group Treasury Policy, Delegation of Authority and ISDAs
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Loan Administration and Debt Servicing
 
 
 <ul>
 <li>
 Ensure all Debt facilities (including Shareholder loans), drawdowns, repayments are accurately recorded in the Treasury Management System (TMS) in a timely manner
 </li>
 <li>
 Ensure accurate calculation of all debt service obligations in TMS and posting of monthly accruals&nbsp;
 </li>
 <li>
 Monthly reconciliation of Interest, fees and loan balances
 </li>
 <li>
 Handle loan related queries from the lenders/shareholders
 </li>
 <li>
 Process Cash call requests from group companies and ensures accurate recording in the Treasury Management System (TMS) in a timely manner
 </li>
 </ul>
 
 
 Covenant Compliance
 
 
 <ul>
 <li>
 Conduct Quarterly compliance reviews, investigate and report areas of non-compliance&nbsp;
 </li>
 <li>
 Ensure that all lender related obligations are met within the expected timeframe
 </li>
 <li>
 Ensure the submission of all lender related reporting obligations as required by the financial covenant
 </li>
 <li>
 Conduct prospective testing and ensure that management is informed of any possible future non-compliance
 </li>
 <li>
 Support the various departments to understand and apply EGA group&rsquo;s compliance obligations and also to Investigate, report and follow up on resolution of non-compliance items
 </li>
 <li>
 Set-up controls to monitor compliance of the existing Treasury Rules &amp; Policies eg Deal Confirmation, Counterparty Limits, Dealer Limits and Financial Covenants
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Treasury Accounting
 
 
 <ul>
 <li>
 Ensure TMS account correctly for treasury transactions in line with policy Carry out month-end treasury accounting activities (including hedge accounting, MTM valuations) and support GL team with the preparation of Treasury related schedules/disclosures
 </li>
 <li>
 Perform reconciliation and analysis of designated GL accounts as per the SLAs set up with GL team
 </li>
 <li>
 Coordinate and interact with internal and external auditors in carrying out their periodic reviews
 </li>
 <li>
 Provide timely and relevant information to support the treasury audit process
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Bank Relationship
 
 
 <ul>
 <li>
 Ensures any changes to bank mandates which are relevant to treasury compliance are communicated to banks or relevant institutions on a timely basis
 </li>
 <li>
 Ensure any changes to company SSIs are communicated to banks or relevant institutions on a timely basis
 </li>
 <li>
 Handle various KYC requests/queries by financial counterparties/lenders
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Policies, Systems, Processes and Controls
 
 
 <ul>
 <li>
 Ensure adherence to standard operating procedures (SOP)
 </li>
 <li>
 Support any system implementations for EGA Group
 </li>
 <li>
 Identify any system issues and support the IT department in the&nbsp; implementation of fixes, corrections and improvements in EGA Group SAP and Treasury Management Systems
 </li>
 <li>
 Maintain and update the Static Data of TMS as required ie Accounting set-up, Facility Maintenance, Instrument set-up, Bank Accounts and BP maintenance
 </li>
 <li>
 Observe Treasury controls and procedures are strictly followed by the whole Treasury Operations team and any exceptions highlighted via Monthly Exceptions report
 </li>
 <li>
 Review and update Standard Operating procedures for applicability and relevance with a strong view on controls
 </li>
 <li>
 Explore TMS functionality to handle new Treasury products/instruments and work with IT to make required set-up in TMS as per business need
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Treasury reporting
 
 
 <ul>
 <li>
 Prepare the Consolidated Monthly Treasury Report and other ad-hoc&nbsp; treasury reports at the request of Senior Management
 </li>
 <li>
 Handle ad-hoc information requirements from other teams/stakeholders
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Related Assignments
 
 
 <ul>
 <li>
 Handles any ad-hoc information requirements or processes as directed
 </li>
 </ul>
 
 &nbsp;
 
 
 
 QUALIFICATIONS &amp; SKILLS:
 
 
 
 
 &nbsp;
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor degree in Finance / Accounting from a recognised university - professional certification will be preferred
 </li>
 <li>
 Professional qualifications are highly recommended (CertITM from ACT, FRM/CFM/Diploma in Treasury/CA/CPA))
 </li>
 </ul>
 
 
 Minimum Experience:
 
 
 <ul>
 <li>
 4-7 years of experience in Treasury back office functions of a large, international organisation
 </li>
 <li>
 Experience of managing a team and ability to interact with large group involving different nationals
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Hands-on experience of processing treasury transactions in a corporate treasury environment
 </li>
 <li>
 Thorough understanding of treasury accounting principles and applications
 </li>
 <li>
 Good understanding of IFRS and how it impacts Treasury accounting
 </li>
 <li>
 Hands-on experience in using SAP TMS&nbsp; for recording and reporting of treasury transactions
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Ability to work under pressure and deliver to deadlines
 </li>
 <li>
 Proficient in MS Excel
 </li>
 </ul>
</div>

Senior Analyst - Control & Compliance

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 177355
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 Al‑Futtaim Health is inviting Emirati nationals to join our Quality and Patient Safety team as a Quality Officer.
 
 
 
 This role is open exclusively to Emiratizations as part of our continued commitment to Emiratisation and the development of local talent within healthcare governance and quality.
 
 
 
 As a Quality Officer, you will play a critical role in supporting patient safety, accreditation readiness, quality improvement initiatives, and performance monitoring across HealthHub Clinics and services.
 
 
 
 Work Pattern
 
 
 
 Full‑time position.
 
 
 Corporate and clinic‑support role based in Dubai Festival City.
 
 
 5‑day work week designed to support work‑life balance.
 
 
 
 Your Impact
 
 
 
 Promote a culture of quality, safety, and continuous improvement across healthcare services.
 
 
 Support clinical and non‑clinical teams in delivering safe, effective, and patient‑centred care.
 
 
 Contribute to accreditation readiness and sustained compliance with healthcare standards.
 
 
 Strengthen governance, reporting, and evidence‑based decision‑making.
 
 
 Support the UAE&rsquo;s healthcare vision through strong quality and patient safety practices.
 
 
 
 Key Responsibilities
 
 
 
 Promote patient safety practices across HealthHub and support employees in quality improvement initiatives.
 
 
 Support the collection, validation, analysis, and presentation of quality and patient safety data.
 
 
 Assist departments in identifying, monitoring, and implementing quality improvement and patient safety projects.
 
 
 Conduct clinical case reviews and support identification of potential quality or safety concerns.
 
 
 Support the development, review, implementation, and maintenance of policies, procedures, and scopes of service.
 
 
 Maintain quality databases, policy registers, and organisational charts.
 
 
 Support accreditation activities, including preparation, coordination, and ongoing compliance monitoring.
 
 
 Coordinate and support quality committees, meetings, minutes, and follow‑up actions.
 
 
 Support focused reviews, audits, and performance improvement projects using recognised quality methodologies.
 
 
 Prepare accurate quality reports, dashboards, and visual presentations for management review.
 
 
 Support staff education, quality awareness activities, and patient safety initiatives.
 
 
 Ensure confidentiality of all patient, staff, and organisational information.
 
 
 
 Why Emirati Quality Officers Choose HealthHub
 
 
 
 Serve the community by safeguarding patient care and healthcare standards.
 
 
 Work within a dedicated Quality and Patient Safety function in a leading healthcare organisation.
 
 
 Develop strong expertise in accreditation, governance, audits, and performance improvement.
 
 
 Gain exposure to organisation‑wide quality initiatives across clinics and corporate functions.
 
 
 Access learning, professional development, and long‑term career growth opportunities.
 
 
 Competitive compensation, health and life insurance, and generous leave benefits.
 
 
 
 Who You Are
 
 
 
 Emiratization.
 
 
 Bachelor&rsquo;s degree in a related field such as Science, Healthcare, Nursing, or Quality Management.
 
 
 
 Minimum Of 5 Years&rsquo; Experience In a Healthcare Setting.
 
 
 
 Practical knowledge of quality improvement, patient safety, and healthcare governance principles.
 
 
 Experience supporting accreditation programmes and surveys.
 
 
 Familiarity with investigation tools such as root cause analysis and performance improvement methodologies.
 
 
 Strong analytical, reporting, and documentation skills.
 
 
 Excellent communication and stakeholder engagement skills.
 
 
 Good command of English; Arabic is an advantage.
 
 
 Strong organisational skills and ability to manage multiple priorities.
 
 
 Professional, ethical, and detail‑oriented approach to work.
 
 
 
 Ready to make an impact?
 
 
 
 Join a healthcare organisation that values quality, patient safety, and continuous improvement.
 
 
 Apply now and help strengthen the systems, standards, and practices that keep our patients safe and our services accredited.
 
 
 
 About Al-Futtaim Healthcare
 
 
 
 
 We Hear Your Ambition.
 
 
 
 For over 90 years, the Al-Futtaim Group has been bringing the world&rsquo;s leading brands of lifestyle watches, cars, home furnishings and fashion to the UAE. The Group has now introduced a whole new way of holistic healthcare through HealthHub Clinics by Al-Futtaim, its multi-speciality chain of more than 20 clinics in Dubai with over 25 specialties offering the right combination of advanced diagnostics, proven medical expertise and specialised services.
 
 
 What gives our clinics an edge is that as a part of the Al-Futtaim Group, you can expect world-class quality standards, with access to the best medical services and facilities within a healing environment. It&rsquo;s a new way of healthcare that&rsquo;s designed to meet a patient&rsquo;s needs with a complete range of smart healthcare solutions. As testimony to this, only recently, we&rsquo;ve earned a rare milestone of being the only primary healthcare network in the UAE to receive the Gold Seal by a reputed international body: Accreditation Canada.
 
 
 As trusted partners to health, we at HealthHub Clinics adopt evidence-based learning that enables us to listen to our patients more carefully. It helps us in treating the cause and not just the symptoms, while applying global best practices to ensure quality of care for every family member. Most of all, we adopt a patient-centric approach to healthcare that is reflected in the promise of our core belief: &ldquo;
 
 We Hear You.
 
 &rdquo;
</div>

Emirati Quality Officer, HealthHub, Dubai

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