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dental clinic patient coordinator city walk rak

Al Riyady For Auditing of Accounts EST

Salary: AED 4,500 &ndash; 5,500 (Based on experience) Availability: Immediate JoinerRole OverviewWe are looking for a professional and well-presented Receptionist cum Patient Coordinator to manage front desk operations and ensure a smooth patient journey. The ideal candidate should have strong communication skills in Arabic and English and preferably previous experience in a dental clinic.Key Responsibilities<ul><li>Welcome and assist patients in a professional and friendly manner</li><li>Handle appointment scheduling and confirmations</li><li>Manage patient records and clinic documentation</li><li>Coordinate with doctors and nurses regarding patient flow</li><li>Process billing, payments, and insurance documentation</li><li>Handle phone calls, inquiries, and follow-ups</li><li>Ensure reception area is organized and presentable</li><li>Maintain excellent customer service standards at all times</li></ul>Requirements<ul><li>Previous experience in a Dental Clinic preferred</li><li>Strong communication and interpersonal skills</li><li>Good organizational and multitasking ability</li><li>Professional appearance and positive attitude</li><li>Immediate availability</li></ul>Job Types: Full-time, PermanentPay: AED4,500.00 - AED5,500.00 per monthApplication Question(s):<ul><li>Nationality?</li><li>Experience in a UAE Dental Clinic as a Receptionist or Patient Coordinator?</li><li>Immediate Joiner?</li><li>Expected Salary?</li></ul>

Dental Clinic - Patient Coordinator (City Walk & RAK)

Growth Tech

Job Title: Receptionist Supervisor &ndash; Dental ClinicLocation: United Arab EmiratesEmployment Type: Full-timeJob Summary:We are seeking a highly organized and experienced Receptionist Supervisor to join our dental clinic team. The ideal candidate will have prior experience in managing front-desk operations in a dental clinic setting and possess strong leadership and customer service skills. Candidates with their own UAE visa will be given preference.Key Responsibilities:<ul><li>Supervise and manage the daily activities of the reception/front desk team.</li><li>Ensure excellent patient service, handling inquiries, appointments, and complaints efficiently.</li><li>Oversee appointment scheduling and manage patient flow to maximize operational efficiency.</li><li>Maintain accurate patient records and ensure confidentiality in compliance with clinic policies.</li><li>Train, mentor, and evaluate front desk staff performance.</li><li>Coordinate with dental and administrative teams to ensure smooth clinic operations.</li><li>Handle billing, payment processing, and coordination with insurance providers if applicable.</li><li>Prepare reports on clinic performance, patient satisfaction, and operational efficiency.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li></ul>Requirements:<ul><li>Proven experience as a receptionist, front desk coordinator, or supervisor in a dental clinic.</li><li>Strong leadership, organizational, and communication skills.</li><li>Familiarity with clinic management software and appointment systems.</li><li>Excellent interpersonal skills and ability to handle challenging situations professionally.</li><li>Knowledge of UAE healthcare regulations and dental clinic protocols is preferred.</li><li>Candidates with their own UAE visa are highly preferred.</li></ul>Qualifications:<ul><li>Minimum high school diploma; Diploma or Bachelor&rsquo;s degree in healthcare administration or related field is a plus.</li><li>Minimum 2-3 years of experience in a supervisory role in a dental or medical clinic.</li><li>Fluency in English; knowledge of Arabic is an advantage.</li></ul>Benefits:<ul><li>Competitive salary and performance incentives.</li><li>Health insurance coverage.</li><li>Professional development opportunities.</li><li>Friendly and supportive work environment.</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Do you have own visa?</li><li>How many years of experience you have with dental clinic?</li><li>what is your expected salary?</li><li>Are you proficient with clinic management or appointment scheduling software? If yes, which systems have you used?</li><li>Your nationality? </li></ul>Work Location: In person

Receptionist Supervisor

Aivora Digital

Job Title: Performance Digital Marketer &ndash; Dental Patient Acquisition (Google Ads, Meta Ads, SEO &amp; WordPress)Location: Jumeirah Garden City, Dubai, UAE Employment Type: Full-Time Joining: ImmediateAbout the ClinicWe are a newly established, modern dental clinic in Jumeirah Garden City, Dubai, built on the principles of honest treatment, high-quality dentistry, and exceptional patient care. Our vision is to become one of the most trusted dental clinics in Dubai by attracting patients who value expert care, professionalism, and long-term dental health.To achieve this, we are looking for a results-driven Digital Marketing Specialist who understands how to consistently generate 10&ndash;15 high-quality patient appointments daily through strategic digital marketing.Role OverviewThis role is focused on patient acquisition and revenue growth. The ideal candidate must know how to attract high-value patients who prioritize quality dental care over price and are actively seeking trusted dentists in Dubai.Your primary responsibility will be to build and manage marketing systems that generate consistent daily appointment bookings through Google, Meta platforms, and organic channels.Key ResponsibilitiesPatient Lead Generation<ul><li>Develop and manage marketing campaigns designed to generate 10&ndash;15 qualified patient inquiries per day.</li><li>Target patients who value expert dentistry and premium care, not price shoppers.</li></ul>Paid Advertising (Google &amp; Meta)<ul><li>Plan, launch, and optimize Google Ads campaigns (Search, Local, and Retargeting) for dental services.</li><li>Manage Facebook and Instagram advertising campaigns to generate appointment bookings.</li><li>Continuously test creatives, audiences, and landing pages to improve lead quality and conversion rates.</li></ul>Landing Pages &amp; Conversion Optimization<ul><li>Create high-converting WordPress landing pages designed specifically for dental services.</li><li>Optimize patient booking funnels to maximize appointment conversion rates.</li></ul>Local SEO &amp; Google Business Optimization<ul><li>Improve the clinic&rsquo;s visibility in local search results for dental services in Dubai.</li><li>Manage and optimize the clinic&rsquo;s Google Business Profile to drive calls, directions, and appointments.</li></ul>Content &amp; Social Media<ul><li>Build trust and authority through educational dental content and social media engagement.</li><li>Promote treatments such as cosmetic dentistry, implants, veneers, smile makeovers, and premium dental services.</li></ul>Tracking &amp; Performance Optimization<ul><li>Implement conversion tracking using Google Analytics, Tag Manager, and call tracking systems.</li><li>Monitor cost per lead, cost per appointment, and campaign ROI.</li><li>Deliver weekly and monthly reports on marketing performance and patient acquisition.</li></ul>Compliance<ul><li>Ensure all marketing campaigns comply with DHA healthcare advertising regulations and UAE data privacy laws.</li></ul>Required Experience<ul><li>2&ndash;5 years experience in performance digital marketing.</li><li>Proven track record in lead generation using Google Ads and Meta Ads.</li><li>Experience generating qualified leads for clinics, healthcare providers, or local service businesses.</li><li>Strong understanding of WordPress, landing page optimization, and local SEO.</li><li>Ability to analyze data and optimize campaigns for maximum patient acquisition.</li></ul>Preferred Experience<ul><li>Experience marketing dental clinics or medical practices in the UAE.</li><li>Knowledge of high-value patient targeting strategies.</li><li>Familiarity with AI tools for marketing automation and analytics.</li></ul>Performance Expectations<ul><li>Generate consistent daily patient inquiries and appointment bookings.</li><li>Improve campaign ROI and reduce cost per patient acquisition.</li><li>Build a sustainable digital marketing system that continuously attracts high-quality patients.</li></ul>Compensation<ul><li>Base Salary: Starting from AED 3,000 (negotiable based on experience)</li><li>Performance Incentives: AED 1,000 &ndash; 3,000+ monthly based on patient lead targets</li><li>Medical insurance and benefits as per UAE labor law</li></ul>Application Requirements Applicants must provide:<ul><li>Portfolio or case studies of previous digital marketing campaigns</li><li>Examples of lead generation results</li><li>Websites or landing pages they have managed</li></ul>We are looking for someone who is data-driven, performance-focused, and capable of building a strong patient acquisition system for a growing dental clinic.Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per monthWork Location: In person

Performance Digital Marketer – Dental Patient Acquisition (Google Ads, Meta Ads, SEO & WordPress)

ROZE BioHealth and BioDental Clinics

<div>
 
 
 Start date: ASAP
 
 
 
 
 Training period
 
 &ndash; 1 monthly full induction process followed by monthly reviews for a period of six months. Reviewed regularly by Clinic Manager.
 
 
 
 Probationary Period
 
 &ndash; Six months
 
 
 
 
 Job Description for Patient care coordinator - Front of house
 
 
 
 
 
 
 Scope:
 
 
 
 
 The Receptionist prove support to patients, doctors and staff at the clinic. They will also ensure a smooth running of the reception. Receptionist's play a key role as they often present the first impression of the clinic to the patients. It is essential to have an outstanding first impression either on the phone, email or in person
 
 
 
 
 Direct line:
 
 
 
 
 You will be reporting to the Clinic Manager
 
 
 
 
 Summary:
 
 
 
 
 Ultimately, The Receptionist's will help our company be of the highest quality customer service and clinical standards. By contributing excellent customer service skills and support the needs of the patient through their practice journey.
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Answer the telephone calls and book appointments according to patients needs and doctors&rsquo; availability
 </li>
 <li>
 schedule and maintain appointments
 </li>
 <li>
 Monitor where our new patients are coming from by filling out ALL information on the patients file.
 </li>
 <li>
 Make follow up calls for post-surgery patients - liaise with Nurse's to help with this task
 </li>
 <li>
 Stand to welcome the patient, welcome them to The Clinic and orientate them to the waiting room
 </li>
 <li>
 Send appointments via SMS, WhatsApp or phone call (Ensure the service is working, if not contact the company to rectify the problem
 </li>
 <li>
 Ask patients to fill in the registration form either on the tablet or on paper
 </li>
 <li>
 Double check their answers and ask them directly the questions in order to get the form fully filled out and accurate
 </li>
 <li>
 Upload patient&rsquo;s personal details on to clinical software and any other software required
 </li>
 <li>
 Scan all documents to patients personal file e.g. treatment plans, reports, confidentiality letter and regularly update this file
 </li>
 <li>
 Ask satisfied patients for recommendations for online platforms e.g. google
 </li>
 <li>
 Fill all the data in for statistics
 </li>
 <li>
 Send how was your first visit emails to new patients.
 </li>
 <li>
 Complete recalls and provide reports to senior management
 </li>
 <li>
 Respond to website enquires
 </li>
 <li>
 Collaborate with Team members to hit relevant Key Performance Indicators
 </li>
 <li>
 Learn more in-depth detail about Dental health to be able to guide the patient in the best way
 </li>
 <li>
 Deal with complex enquiries from patients
 </li>
 <li>
 Reply to all enquiries in a timely manner
 </li>
 <li>
 Tidy and maintain reception area
 </li>
 <li>
 Ensure general clinic cleanliness
 </li>
 <li>
 Monitor visitors access and maintain security awareness
 </li>
 <li>
 Ensure appearance and grooming is matching what is set out in the grooming policy
 </li>
 <li>
 Assisting the patient with all insurance requirements
 </li>
 <li>
 Daily handover is filled in by each member of staff
 </li>
 <li>
 Ensure the chat is logged on by 9am and answered promptly.
 </li>
 <li>
 Offer patients a beverage and sit and have a conversation with them when possible
 </li>
 <li>
 Provide general administrative and clerical support
 </li>
 <li>
 Fill in morning huddle and attend at 8.30 sharp
 </li>
 <li>
 Assist clinic in moving to a paperless environment
 </li>
 <li>
 Successfully rebook any cancellations
 </li>
 <li>
 Support Doctors and Nurses with the internal referrals within the practice
 </li>
 <li>
 Take payments
 </li>
 <li>
 Issue invoices
 </li>
 <li>
 Track petty cash
 </li>
 <li>
 Resolve complaints
 </li>
 <li>
 Input charges into XERO
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Experienced in front of house.
 </li>
 <li>
 Experience in Dental/Medical
 </li>
 <li>
 High level customer service skills
 </li>
 <li>
 Experience in the UAE
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Attested Degree certificates
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Confident
 </li>
 <li>
 Proactive
 </li>
 <li>
 Flexible
 </li>
 <li>
 Sales
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Conflict resolution
 </li>
 <li>
 Organized
 </li>
 <li>
 Customer service orientated
 </li>
 </ul>
 
 
 Role specifics:
 
 
 <ul>
 <li>
 Full time (5 days per week including weekend)
 </li>
 <li>
 Visa and work permit provided
 </li>
 <li>
 30 calendar days&rsquo; annual leave + public holidays
 </li>
 <li>
 Annual flight allowance
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Dental benefits
 </li>
 <li>
 Environment for growth and development
 </li>
 </ul>
</div>

Patient Care Coordinator

Institute of Royal Aesthetic Ply Clinic Co L.L.C

We are looking for a professional and customer-focused Call Center / Patient Coordinator to join our aesthetic clinic in Dubai. The ideal candidate will manage patient inquiries, schedule appointments, and provide exceptional customer service to ensure a smooth and positive patient experience.Key Responsibilities:<ul><li>Handle incoming and outgoing calls, WhatsApp messages, and online inquiries from patients.</li><li>Schedule, confirm, and manage patient appointments efficiently.</li><li>Provide accurate information about aesthetic treatments, services, and clinic procedures.</li><li>Coordinate patient appointments with doctors and clinical staff.</li><li>Follow up with patients regarding appointments, treatments, and post-procedure care.</li><li>Maintain patient records and update information in the clinic management system.</li><li>Manage patient concerns or complaints in a professional and timely manner.</li><li>Support clinic promotions, campaigns, and marketing activities by contacting potential patients.</li><li>Ensure a high level of patient satisfaction and service quality.</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 2 years of experience in a call center or patient coordination role in the UAE (preferably in an aesthetic or medical clinic).</li><li>Excellent communication skills in English (Arabic or other languages is an advantage).</li><li>Strong customer service and interpersonal skills.</li><li>Ability to handle high call volumes and multitask in a fast-paced environment.</li><li>Familiarity with aesthetic treatments and cosmetic procedures is preferred.</li><li>Good computer skills and experience with CRM or clinic management systems.</li></ul>Skills:<ul><li>Strong communication and listening skills</li><li>Professional phone etiquette</li><li>Organizational and time-management skills</li><li>Ability to build rapport with patients</li></ul>Job Type: Full-time

Call Center / Patient Coordinator – Aesthetic Clinic

STEPBYSTEPSERVICE DMCC

Female Indoor Marketing &amp; Social Media Coordinator &ndash; Healthcare Clinic (Karama, Dubai)Do you want to work in a friendly, professional, and growing healthcare clinic in Karama and help manage digital patient engagement and social media marketing? We are looking for a motivated Marketing Coordinator to join our team.Requirements:<ul><li>Good command of English</li><li>Own visa / Husband visa preferred</li><li>Knowledge of Meta &amp; Facebook Ads</li><li>Strong WhatsApp follow-up and communication skills</li><li>Good Excel skills</li><li>Presentable and customer-centric personality</li></ul>Location: Karama, DubaiEmail your CV: abbas@hashtagtechno.com WhatsApp your CV: 050 657 0365Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Female Indoor Marketing & Social Media Coordinator

Workforce Health

Full job descriptionWe are seeking a well-presented, confident, and sales-oriented Medical Receptionist to join our team. The ideal candidate will have excellent communication skills, the ability to work under pressure, and a strong understanding of cross-selling services across different departments.This role is crucial as the receptionist is the first point of contact for our patients and plays a key role in enhancing patient experience and increasing clinic revenue.Key Responsibilities<ul><li>Welcome and assist patients in a professional, friendly, and luxury-oriented manner</li><li>Manage appointments, calls, WhatsApp inquiries, and walk-in patients</li><li>Coordinate and communicate effectively with multiple departments (medical, aesthetic, dental, dermatology, etc.)</li><li>Coordinate with marketing company and update them on a regular basis</li><li>Cross-sell and promote clinic services across different departments</li><li>Handle patient inquiries, explain treatments, and guide patients to suitable services</li><li>Work efficiently in a fast-paced, high-pressure environment</li><li>Manage billing, invoices, and basic administrative tasks</li><li>Maintain patient records and confidentiality</li><li>Support doctors and therapists with scheduling and patient flow</li><li>Use social media platforms (especially Instagram) for basic engagement, responding to inquiries, and promoting clinic services when required</li></ul>Requirements &amp; Skills<ul><li>Previous experience as a medical receptionist or in a clinic</li><li>Strong sales and cross-selling skills</li><li>Knowledge of different medical or aesthetic departments is a big advantage</li><li>Excellent verbal and written English (Arabic is a plus)</li><li>Ability to work under pressure and multitask</li><li>Professional appearance and customer-focused attitude</li><li>Confident, persuasive, and goal-oriented personality</li><li>Computer skills and experience with booking systems</li></ul>What We Offer<ul><li>Competitive salary</li><li>Opportunity to work in a luxury clinic environment</li><li>Career growth and training opportunities</li><li>Supportive and professional team</li></ul>Job Type: Full-timeJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Receptionist

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