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sales executive Jobs in Jeddah Saudi Arabia

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sales manager Jobs in Jeddah Saudi Arabia

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assistant marketing manager Jobs in Jeddah Saudi Arabia

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assistant sales manager - ksa Jobs in Jeddah Saudi Arabia

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brand manager Jobs in Jeddah Saudi Arabia

brand manager

dir sales mktg multiprop b

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26024253<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Al Murjan Investment and Real Estate Development, Al Murjan Tower AlRawdah Street Al Rawdah District, Jeddah, Saudi Arabia, Saudi Arabia, 21573<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p><p><br>
</p><p>Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives. Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property&ndash;wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p><p><br>
</p><p><b>Required:</b></p>
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>Preferred:</b></p>
<ul><li>4 year college degree.</li></ul>
<ul><li>Demonstrated skills in supervising a team.</li></ul>
<ul><li>Lodging sales experience.</li></ul>
<ul><li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li></ul><br>
<p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Manages the development of a strategic account plan for the demand generators in the market.</li></ul>
<ul><li>Manages the property's reactive and proactive sales efforts.</li></ul>
<ul><li>Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</li></ul>
<ul><li>Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</li></ul>
<ul><li>Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel&rsquo;s market position.</li></ul>
<ul><li>Researches competitor&rsquo;s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</li></ul>
<ul><li>Attends sales strategy meetings to provide input on weekly and overall sales strategy.</li></ul>
<ul><li>Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</li></ul>
<ul><li>Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</li></ul>
<ul><li>Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</li></ul>
<ul><li>Serves as the sales contact for customers; serves as the customer advocate.</li></ul>
<ul><li>Serves as hotel authority on sales processes and sales contracts.</li></ul>
<ul><li>Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</li></ul>
<ul><li>Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</li></ul>
<ul><li>Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</li></ul>
<ul><li>Supports the General Manager by coordinating crisis communications.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives.</li></ul>
<ul><li>Interfaces with regional marketing communications for regional and national promotions pull through.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul><p><br>
</p><p><b>Building Successful Relationships</b></p>
<ul><li>Develops strong partnerships with local organizations to further increase brand/product awareness.</li></ul>
<ul><li>Develops and manages internal key stakeholder relationships.</li></ul>
<ul><li>Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><br>
</p><p><b>Leadership</b></p>
<ul><li>Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.</li></ul>
<ul><li>Develops sales goals and strategies and verifies alignment with the brand business strategy.</li></ul>
<ul><li>Executes the sales strategy in order to meet individual booking goals for both self and staff.</li></ul>
<ul><li>Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.</li></ul>
<ul><li>Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.</li></ul>
<ul><li>Maintains an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.</li></ul>
<ul><li>Transfers functional knowledge and develops group sales skills of other discipline managers.</li></ul>
<ul><li>Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.</li></ul>
<ul><li>Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.</li></ul>
<ul><li>Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Dir-Sales&Mktg-Multiprop-B

Foodics

<div><p><b>Who Are We❓</b></p><p>
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p><p><b>
The Job in a Nutshell</b></p><p>
Here is an opportunity to those of you who are motivated by ambitious targets and goals! We are hiring Senior Sales Executive to focus on outreach, prospecting, lead qualification, and closing for our product<br>
You will be connecting with as many leads as possible and determining on good customer fit.<br>
<br>
Moving leads through the sales pipeline and push towards lead closure when possible.<br>
If you wish to join the new team who will be owning the success of our product, and add a new success story to your career journey, apply now!</p><p></p><p><b>
What You will Do </b>❓</p><ul><li>
<b>Achieve Targets:</b> Maintain a high closing ratio on qualified leads. Meet and exceed daily, weekly, and monthly KPIs to hit sales targets.</li><li>
<b>Lead Generation and Acquisition:</b> Generate new leads by leveraging digital marketing campaigns and participating in industry networking events. Convert demo sessions into confirmed sales.</li><li>
<b>Relationship Management: </b>Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales.</li><li>
<b>CRM Proficiency:</b> Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities.</li><li>
<b>Data-Driven Approach: </b>Leverage data and CRM insights to inform sales strategies and optimize performance.</li><li>
<b>Pipeline Generation:</b> Proven ability to generate a sales pipeline that is four times the monthly quota.</li><li>
<b>Skill Development: </b>Complete all scheduled training sessions on new product features and advanced sales techniques. Achieve high scores on product knowledge assessments.</li><li>
I<b>nnovative Mindset: </b>Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth.</li></ul><p></p><p><b>
What Are We Looking For❓</b></p><ul><li>
<b>Educational Background:</b> BS/BA degree in Business, Information Technology, Computer Science, or a related field.</li><li>
<b>Sales Experience:</b> 4-5 years of direct sales experience in Information Technology, FMCG, Software, or SaaS industries is preferred. Talented fresh graduates with a passion for SaaS sales will also be considered.</li><li>
<b>Analytical Skills:</b> Strong analytical and problem-solving abilities.</li><li>
<b>Communication Skills:</b> Excellent communication skills in English and Arabic. Fluency in other languages is a plus.</li><li>
<b>Mobility:</b> Valid driver&rsquo;s license and access to a personal car, with a willingness to conduct fieldwork.</li><li>
<b>Independence:</b> Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously.</li><li>
<b>Adaptability:</b> Flexibility to thrive in a fast-paced and evolving environment.</li><li>
<b>Passion: </b>Enthusiasm for technology and being part of a fast-growing SaaS company.</li></ul><p></p><p><b>
Who Will Excel❓</b></p><ul><li>
Previous experience in the SaaS, technology, or F&amp;B industry.</li><li>
A proactive approach with a track record of exceeding sales targets.</li><li>
A collaborative team player with a passion for driving growth and innovation.</li><li>
Restaurant operations experience is a plus.</li></ul><p></p><p><b>
What We Offer You❗</b></p><p>
We believe you will love working at Foodics!</p><ul><li><ul><li>
We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.</li><li>
We offer highly competitive compensation packages, including bonuses and the potential for shares.</li><li>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li><li>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li><li>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></li></ul></div>

Senior Sales Executive

IHG Hotels & Resorts

<div><p><b>Job Responsibilities:</b></p><p>
</p><p><b>Financial returns:</b></p><ul><li><p>
Using the IHG tools provided and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the Director of F&amp;B), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account.</p></li><li><p>
Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.</p></li><li><p>
Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts/trends etc., on the revenue room walls</p></li><li><p>
Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.</p></li></ul><p><b>
People :</b></p><ul><li><p>
Manage day-to-day reservation &amp; revenue activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
</p></li><li><p>Educate and train Revenue &amp; Reservations team that is responsible for developing new reservations and implementing revenue strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
</p></li><li><p>Work with other department managers to ensure proper staffing levels based on business.</p></li><li><p>
Ensure Workforce Optimization Tool is aligned with correct business inputs.</p></li></ul><p><b>
Guest experience:</b></p><ul><li><p>
Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel&rsquo;s pricing and market mix strategy.</p></li><li><p>
Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Front Office Manager and Events Manager.</p></li></ul><p><b>
Responsible business:</b></p><ul><li><p>
Identify operational problems that reduce the effectiveness of revenue activities and overall hotel sales performance and work with appropriate department on solutions.</p></li><li><p>
Perform other duties as assigned. May also serve as manager on duty.</p></li></ul><p><b>
Accountability :</b></p><p>
This is the top Reservation/Revenue job in a full or limited service hotel and may include meeting space and/or catering facilities. May manage professional level and administrative reservation and revenue members.
</p><p><b>Qualifications and requirements :</b></p><p>
Bachelor&rsquo;s degree / higher education qualification / equivalent in business/hotel administration or related field, and Four to Ten years of experience in a hospitality or hotel reservations setting with direct supervisory experience over a Revenue /Reservations team, or an equivalent combination of education and work experience. Must speak local language. Other languages preferred.</p><p>
</p><p><b>What we offer</b></p><p>
</p><div>We&rsquo;ll reward all your hard work with a great work environment and benefits &ndash; including but not limited to F&amp;B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee Restaurant, excellent development, and advancement opportunities across the globe.</div><div>
</div><div>Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.</div><div>
</div><div></div><div>At IHG Hotels &amp; Resorts, we are proud to be an equal opportunity employer. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.</div><div>
</div><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Revenue Manager - InterContinental Jeddah

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><p>Description of Duties:</p><ul><li> Responsible for creating, implementing, and measuring the success of:</li></ul><p>
o a comprehensive marketing, communications and public relations program that will enhance the hotel&rsquo;s image and position within the marketplace and the general public, and facilitate internal and external communications; and,</p><p>
o All hotel marketing, communications and public relations activities and materials including publications, media relations, client acquisition and so forth.</p><ul><li> Lead and manage the hotel&rsquo;s marketing and public relations activities to strengthen brand positioning and visibility.</li><li> Identify, develop, and maintain strategic partnerships and collaborations with luxury brands and premium F&amp;B concepts.</li><li> Drive innovative campaigns and initiatives that enhance guest experience and reinforce the hotel&rsquo;s image as a market leader.</li><li> Ensure articulation of the hotel&rsquo;s desired image and position, and assure consistent</li></ul><p>
communication of image and position throughout the hotel, and ensure communication of image and position to all constituencies, both internal and external.</p><ul><li> Coordinate media interest in the hotel and ensure regular contact with target media and appropriate response to media requests.</li><li> Act as the hotel&rsquo;s representative with the media.</li><li> To be responsible for editorial direction, design, production, and distribution of all organization publications.</li><li> Coordinate the appearance of all hotel print and electronic materials, such as letterhead, use of logo, brochures, etc. to be &ldquo;on brand.&quot;</li><li> Responsible for the achievement of marketing/communications/public relations mission, goals, and financial objectives. Ensure that evaluation systems are in place to monitor progress related to these goals and objectives, and report progress to the DOSM.</li><li> Develop short- and long-term plans and budgets for the marketing/communications/public relations program and its activities, monitor progress, assure adherence, and evaluate performance</li><li> Keep informed of developments in the fields of marketing, communications, and public relations, and the specific business of the hotel and use this information to help the hotel operate with initiative and innovation.</li><li> Ensure that the hotel regularly conducts relevant market research and oversees this activity and monitors trends.</li><li> Help make sure that the hotel&rsquo;s philosophy, mission, and vision are pertinent and practiced throughout the hotel.</li><li> Oversee budgeted use of PPC/SEO/DRM and report feedback to DOSM regarding financial return</li><li> Building an annual 360 digital marketing plan.</li></ul></div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</p></div></div></div></div></div></div><div></div>

Communications Manager

Rixos

<div><b>Company Description</b><p><br>
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><b><br>
Job Description</b><ul><li><p><br>
Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</p></li><li><p>
Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink)</p></li><li><p>
Register and process check in/out for all VIPs guests efficiently and professionally.</p></li><li><p>
Escort VIP gussets to their rooms.</p></li><li><p>
Update guest information into the computer after a complete check in.</p></li><li><p>
Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests&rsquo; departure.</p></li><li><p>
Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</p></li><li><p>
Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</p></li><li><p>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up</p></li><li><p>
Handle issuance of guest room key cards and ensure effective control for guest security.</p></li><li><p>
Ensure that all messages, mails and packages are delivered to the guest room.</p></li><li><p>
Assist at the Information counter, Foreign Exchange and Business centre, as and when assigned.</p></li><li><p>
Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</p></li><li><p>
Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently &amp; courteously.</p></li><li><p>
Follow up with Bell desk regards shuttle Bus.</p></li><li><p>
Daily courteous calls to VIP rooms, so too with other guests.</p></li><li><p>
Report any unusual occurrences or requested to manager.</p></li><li><p>
Be aware of the hotel accident Prevention Policies.</p></li><li><p>
Ensure the cleanliness and neatness of front office area.</p></li><li><p>
Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</p></li><li><p>
Check Hotel situation, occupancy, functions, groups, VIPs.</p></li><li><p>
Re-announce VIP rooms to Housekeeping and F&amp;B departments.</p></li><li><p>
Check if all departure details for the day have been taken, as well as for the next day.</p></li><li><p>
To arrange for bouquets, cake and cards in case of guest&rsquo;s anniversary and birthdays.</p></li><li><p>
Check VIP rooms after amenities are placed.</p></li><li><p>
Coordinate with the lobby manager regards arrival &amp; departure transport arrangements for the day.</p></li><li><p>
File daily Guest Relations report and documents systematically.</p></li><li><p>
At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</p></li><li><p>
Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</p></li><li><p>
Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</p></li><li><p>
To effectively handle all guest complaints concerning the Front Office in co-ordination with the Assistant Guest Relations Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</p></li></ul><b><br>
Additional Information</b></div><p></p>

Lobby Hostess (Saudi National)

<div><b>Company Description</b><p><br>
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><b><br>
Job Description</b><br>
<ul><li>
Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li><li>
Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink)</li><li>
Register and process check in/out for all VIPs guests efficiently and professionally.</li><li>
Escort VIP gussets to their rooms.</li><li>
Update guest information into the computer after a complete check in.</li><li>
Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests&rsquo; departure.</li><li>
Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li><li>
Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up</li><li>
Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>
Ensure that all messages, mails and packages are delivered to the guest room.</li><li>
Assist at the Information counter, Foreign Exchange and Business centre, as and when assigned.</li><li>
Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>
Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently &amp; courteously.</li><li>
Follow up with Bell desk regards shuttle Bus.</li><li>
Daily courteous calls to VIP rooms, so too with other guests.</li><li>
Report any unusual occurrences or requested to manager.</li><li>
Be aware of the hotel accident Prevention Policies.</li><li>
Ensure the cleanliness and neatness of front office area.</li><li>
Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
Re-announce VIP rooms to Housekeeping and F&amp;B departments.</li><li>
Check if all departure details for the day have been taken, as well as for the next day.</li><li>
To arrange for bouquets, cake and cards in case of guest&rsquo;s anniversary and birthdays.</li><li>
Check VIP rooms after amenities are placed.</li><li>
Coordinate with the lobby manager regards arrival &amp; departure transport arrangements for the day.</li><li>
File daily guest relations report and documents systematically.</li><li>
At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>
Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li><li>
Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li><li>
To effectively handle all guest complaints concerning the Front Office in co-ordination with the Front Office Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</li></ul><br>
<b>
Qualifications</b><p><br>
University Degree in Hotel Management , fresher or a minimum of 1 year experience in a similar role in a 5 star hotel.</p><b><br>
Additional Information</b></div><p></p>

Guest Relations Agent (Saudi National)

Hilton

<div><p>Assistant Marketing Manager</p><p>
A Assistant Marketing Manager will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities relating directly to the cluster. The role will be responsible for leading the cluster&rsquo;s marketing team and ensuring the department performs an integral role in bringing together all function areas to ensure commercial targets are heightened.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As Assistant Marketing Manager, you will be responsible for the results of the marketing plan and activities used by the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, you will perform the following tasks to the highest standards:</p><p>
Business Function</p><ul><li>
Develop, proactively manage and implement the annual cluster marketing plan to include eCommerce, brand and loyalty marketing within budget guidelines</li><li>
Drive the development of a sound B2B and B2C strategy by segment for each hotel, in line with the commercial focus process</li><li>
Responsible for measuring the success of all marketing activities, promotions and campaigns, and producing performance reports for all key stakeholders</li><li>
Manage the roll out of marketing initiatives to support the cluster in meeting their revenue targets, also by leveraging key function activity in Regional Marketing, eCommerce, Marketing Operations, Strategic Partnerships and HHonors and third party distribution</li><li>
Oversee the execution of all promotional activities, whether local, regional or global, across all available channels, ensuring brand adherence and effectiveness</li><li>
Ensure sales and F&amp;B teams receive adequate marketing support, and ensure collateral requirements are met</li><li>
Always be the brand champion ensuring all collateral conforms to agreed brand standards and content is compliant of corporate guidelines and within budget guidelines across all marketing activities</li><li>
Support individual brand initiatives and ensure hotel brand campaigns are rolled out effectively and communicated using the right tone and voice for each segment</li><li>
Develop and manage all social media activity for the cluster and support departmental initiatives</li><li>
Recognise and execute opportunities for the loyalty program HHonors as well as other incentive programmes at cluster level, and manage all cluster CRM and database requirements</li><li>
Identify local partnership opportunities with the regional team, and oversee the on-going execution of revenue driving activities</li><li>
Responsible for building a coherent social media strategy for the hotel and its outlets</li><li>
Seek to grow social media followers and to enhance interaction with customers on these sites using relevant tools and techniques</li><li>
Respond to customer postings as appropriate tackling any complaints and issues</li></ul><p>
Managing Execution</p><ul><li>
Achieve agreed performance goals and marketing objectives of role set out by the Line Manager</li><li>
Manage execution of marketing projects in line with resources and budget objectives</li><li>
Be the marketing representative in the cluster during commercial focus meetings, and proactively identify revenue-driving opportunities with other key stakeholders</li><li>
Conduct continuous analysis of competitive environment and consumer trends, and use findings to continuously evaluate and drive commercial success</li><li>
Ensure full brand compliance across all marketing initiatives at cluster level</li><li>
Lead effective content management across all available channels, including hotel website, OTAs, social media, mobile marketing and partnership programs</li><li>
Conduct regular cluster marketing audits to meet Centre of Excellence audit requirements</li><li>
Participate in all internal and external marketing meetings and attend relevant industry events, training workshops and trade-shows</li><li>
Actively support Line Manager on all in-house merchandising activity and ensure all merchandising opportunities are identified and maximised and communicated across organisation</li><li>
Respond quickly and efficiently to all internal and external requests</li><li>
Understand and champion Hilton's core values</li></ul><p>
Developing Talent</p><ul><li>
Create an effective marketing team on property, fostering a productive team culture and encouraging career growth</li><li>
Encourage and motivate individuals to achieve key company and personal objectives and targets</li><li>
Put in place a dedicated career path for each team member, with the creation of a Personal Development Plan highlighting key development milestones and timelines</li><li>
Conduct regular performance reviews, ensuring adequate feedback is given and used proactively for further development</li><li>
Highlight and encourage team members to participate in job specific training opportunities and attend internal and external networking industry events</li></ul><p>
Building Relationships</p><ul><li>
Establish excellent open communication with all operational teams, i.e. GM, DBD, F&amp;B and other department heads throughout the region</li><li>
Develop and maintain good working relationships with various levels of Hilton&rsquo;s personnel including corporate and regional marketing, corporate brand, eCommerce, loyalty and partnerships teams</li><li>
Proactively develop and maintain effective working relationships with all external customers to include key members of the design and media agencies, partnerships and online marketing</li><li>
Excel at being an effective team player to all corporate, regional, cluster and hotel level personnel by demonstrating a &lsquo;can do&rsquo; and customer focused attitude, providing peer support, cross-functional and across regions</li></ul><p><b>
What are we looking for?</b><br>
</p><p>A Assistant Marketing Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
College degree in Marketing or Hotel Management</li><li>
Experience of working in a similar marketing position in the hospitality sector</li><li>
Experience of managing and motivating a team along with evidence of driving successful team results</li><li>
Proven knowledge of creating, leading and managing fundamental and complex projects to tight deadlines</li><li>
Experience of developing, creating and managing marketing campaigns with associated costs and working to budget restraints</li><li>
Complete understanding of key functions relating to marketing strategies and initiatives whilst managing multiple work streams</li><li>
Experience in developing and implementing effective and realistic marketing plans and strategies, including budget evaluation, management and reporting</li><li>
Demonstrated ability to interact effectively with various levels of management</li><li>
Outstanding communication skills in all areas of writing, listening and speaking English. Developed proficiency of native language dependant on location of role.</li><li>
Communicate key information effectively to all levels of management using a variety of communication tools</li><li>
Proficiency in Microsoft Office applications, budget management, project and time management</li><li>
Able to think analytically, critically and strategically when faced with unique opportunities, challenges, prioritising and identifying productive solutions</li><li>
Ability to influence others in key situations whilst maintaining positive relationships</li><li>
Demonstrate excellent interpersonal skills to include strong leadership, cultural sensitivity</li><li>
Execute calculated risks and pre-determine successful outcome</li><li>
Ability to relate to the marketing world and adapt to changing priorities quickly and with ease</li><li>
An accomplished leader offering excellent judgement, time management and decision making skills</li><li>
Professional approach, clean and well groomed at all times</li><li>
Friendly demeanour, positive and enthusiastic with a motivational attitude</li><li>
Excellent problem solving and decision making skills, can work autonomously whilst keeping all parties informed</li><li>
Honesty, integrity and a passion for hard work</li><li>
Creatively minded and has a thirst to work in marketing for the hospitality industry</li><li>
Demonstrated self-starter with excellent attention to detail</li><li>
High energy and the ability to motivate and manage a team - leading by example</li><li>
Resourcefulness, customer focused and results oriented</li><li>
Enjoys working collaboratively, key team player with a &ldquo;can do&rdquo; attitude and thrives on a challenge</li><li>
Good understanding of Hilton, its core values and management structure</li></ul><p>
It will be advantageous in this position if you demonstrate the following capabilities and advantages:</p><ul><li>
Master&rsquo;s degree in Business or Marketing</li><li>
Previous experience of working in a marketing role in the hotel industry for a global leader</li><li>
Qualifications in Project and Time Management</li><li>
Able to speak further key business languages</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Assistant Marketing Manager

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