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director of catering

Marriott International

Manages the catering sales efforts for the hotel including local and group/convention business.
Solicits/books local catering business and develops group business.
Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.
Develops menus that drive sales.
Assists with selling, implementation and follow-through of catering promotions.
Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels &amp; Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions.
Develops a close working relationship with operations to execute strategies at the hotel level.
Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process.
Performs other duties, as assigned, to meet business needs.
Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.
Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute.
Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.
Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market.
Creates effective structures, processes, jobs and performance management systems are in place.
Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.
Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.
Keeps an active list of the competition s best sales people and executes a recruitment and acquisition plan with HR.
Supports tools and training resources to educate sales associates on winning catering solutions.
Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.
Identifies, trains and mentors catering sales associates.
Transfers functional knowledge and develop catering sales skills of other discipline managers.
Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department.
Provides day to day leadership to a team of on-property catering sales associates.

Director of Catering Sales

<div>Additional Information 
Job Number25166312 
Job CategorySales &amp; Marketing 
LocationMarriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, 122273 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Functions as the business leader of the property&rsquo;s Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul> 
Preferred:
<ul><li>4 year college degree.</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities
<ul><li>Manages the catering sales efforts for the hotel including local and group/convention business.</li></ul>
<ul><li>Solicits/books local catering business and develops group business.</li></ul>
<ul><li>Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.</li></ul>
<ul><li>Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.</li></ul>
<ul><li>Develops menus that drive sales.</li></ul>
<ul><li>Assists with selling, implementation and follow-through of catering promotions.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels &amp; Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.</li></ul>
<ul><li>Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 
Building Successful Relationships
<ul><li>Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
<ul><li>Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.</li></ul>
<ul><li>Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute.</li></ul> 
Leadership
<ul><li>Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.</li></ul>
<ul><li>Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.</li></ul>
<ul><li>Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors catering sales associates.</li></ul>
<ul><li>Transfers functional knowledge and develop catering sales skills of other discipline managers.</li></ul>
<ul><li>Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department.</li></ul>
<ul><li>Provides day to day leadership to a team of on-property catering sales associates.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Manages the catering sales efforts for the hotel including local and group/convention business.
 Solicits/books local catering business and develops group business.
 Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
 Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.
 Develops menus that drive sales.
 Assists with selling, implementation and follow-through of catering promotions.
 Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards.
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.
 Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
 Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
 Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
 Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process.
 Performs other duties, as assigned, to meet business needs.
 Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
 Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.
 Creates effective structures, processes, jobs and performance management systems are in place.
 Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.
 Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.
 Keeps an active list of the competition s best sales people and executes a recruitment and acquisition plan with HR.
 Supports tools and training resources to educate sales associates on winning catering solutions.
 Identifies, trains and mentors catering sales associates.
 Transfers functional knowledge and develop catering sales skills of other discipline managers.
 Provides day to day leadership to a team of on-property catering sales associates.

Director of Outside Catering

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25163038
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Le M&eacute;ridien Dubai Hotel &amp; Conference Centre, Airport Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the business leader of the property&rsquo;s Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 4 year college degree.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Manages the catering sales efforts for the hotel including local and group/convention business.
 </li>
 <li>
 Solicits/books local catering business and develops group business.
 </li>
 <li>
 Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
 </li>
 <li>
 Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.
 </li>
 <li>
 Develops menus that drive sales.
 </li>
 <li>
 Assists with selling, implementation and follow-through of catering promotions.
 </li>
 <li>
 Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 </li>
 <li>
 Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels &amp; Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
 </li>
 <li>
 Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.
 </li>
 <li>
 Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
 </li>
 <li>
 Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
 </li>
 <li>
 Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
 </li>
 <li>
 Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.
 </li>
 <li>
 Performs other duties, as assigned, to meet business needs.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
 </li>
 <li>
 Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 </li>
 <li>
 Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.
 </li>
 <li>
 Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute.
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
 <li>
 Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.
 </li>
 <li>
 Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market.
 </li>
 <li>
 Creates effective structures, processes, jobs and performance management systems are in place.
 </li>
 <li>
 Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.
 </li>
 <li>
 Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.
 </li>
 <li>
 Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.
 </li>
 <li>
 Supports tools and training resources to educate sales associates on winning catering solutions.
 </li>
 <li>
 Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.
 </li>
 <li>
 Identifies, trains and mentors catering sales associates.
 </li>
 <li>
 Transfers functional knowledge and develop catering sales skills of other discipline managers.
 </li>
 <li>
 Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department.
 </li>
 <li>
 Provides day to day leadership to a team of on-property catering sales associates.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Job Summary</div><div> </div><div>Acts as the head of the hotel’s food and beverage sales department and manages both proactive and reactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and employee satisfaction, and departmental financial performance. Implements brand service strategies and applicable brand initiatives across all aspects of the sales process. Provides daily leadership for the hotel’s catering sales team.</div><div> </div><div>Collaborates with key stakeholders in the area sales office to receive sales leads and qualify deeper business opportunities for the hotel. Works with event management and hotel operations to sell products and services that the hotel can successfully execute. Ensures a seamless transition from sales to operations and back to sales, consistently delivering high-quality service. Maintains accountability by ensuring the team maximizes revenue opportunities through upselling all events and accurately forecasting revenue (such as catering and group rooms)</div>

Dir-Catering Sales

Job Summary:The Sales &amp; Catering In-Charge is responsible for overseeing the overall catering operations and driving sales growth. This includes handling client inquiries, preparing proposals, coordinating catering events, supervising staff, and ensuring customer satisfaction. The role blends hands-on operational management with proactive sales and marketing initiatives to expand the catering business.Key Responsibilities:Sales &amp; Business Development:<ul><li>Identify and pursue new catering business opportunities (corporate clients, private events, institutions, etc.).</li><li>Develop and maintain relationships with key clients, event organizers, and vendors.</li><li>Prepare and present customized catering proposals, quotations, and contracts.</li><li>Achieve monthly and annual sales targets.</li><li>Conduct site visits and client meetings to understand requirements and promote catering services.</li><li>Collaborate with marketing to execute promotional campaigns for catering packages.</li></ul>Operations Management:<ul><li>Plan, organize, and oversee catering events from setup to completion.</li><li>Coordinate with kitchen and logistics teams to ensure timely and quality service delivery.</li><li>Supervise catering staff, assign duties, and ensure adherence to hygiene and safety standards.</li><li>Manage inventory of catering supplies and equipment.</li><li>Monitor cost efficiency and minimize wastage during events.</li></ul>Customer Service &amp; Quality Control:<ul><li>Ensure client satisfaction through high service quality and professionalism.</li><li>Handle customer feedback and resolve issues promptly.</li><li>Maintain consistent communication with clients before, during, and after events.</li></ul>Administration &amp; Reporting:<ul><li>Maintain sales records, client databases, and event documentation.</li><li>Prepare periodic performance and financial reports.</li><li>Monitor budget utilization and profitability per event.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in hospitality management, Business Administration, Marketing, or a related field.</li><li>3&ndash;5 years of experience in catering, hospitality sales, or event management.</li><li>Strong understanding of food service operations and client servicing.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Leadership and team coordination abilities.</li><li>Proficiency in MS Office and basic POS or CRM software.</li><li>Flexibility to work evenings, weekends, or holidays as needed for events.</li></ul>Key Performance Indicators (KPIs):<ul><li>Sales Revenue Growth: Achieve or exceed monthly/annual catering sales targets.</li><li>Client Retention Rate: Maintain a minimum 60-75% of repeat or returning clients.</li><li>Event Profit Margin: Ensure profitability across catering events.</li><li>Customer Satisfaction: Achieve high post-event feedback ratings (e.g., 90%+).</li><li>Operational Efficiency: Maintain event delivery timelines and minimize wastage/cost overruns.</li><li>Lead Conversion Rate: Ratio of inquiries converted to confirmed bookings.</li><li>Cost Control: Maintain food cost and overheads within approved budgets.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per monthApplication Question(s):<ul><li>Notice Period?</li></ul>Experience:<ul><li>Sales &amp; Catering In-Charge: 5 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Sales & Catering In-Charge

Ribambelle

<div>
 
 
 Company Description
 
 
 
 At Ribambelle, we create joyful, memorable experiences for the whole family through refined cuisine, elegant interiors, creative workshops, and immersive entertainment. Our environment uniquely blends sophistication with imagination, ensuring both adults and children feel truly welcome. Join us in creating lasting memories together.
 
 
 
 
 
 
 Role Description
 
 
 
 This full-time on-site role, located in Dubai, is for a Head of Catering. The Head of Catering will be responsible for overseeing all catering activities, ensuring food safety standards are met, managing customer service, and directing food and beverage operations. Additionally,the role&nbsp;is responsible for driving sales and business growth across both B2B and B2C segments. This role combines strategic business development, client relationship management, and operational oversight to ensure seamless execution of catering services and events. The candidate should be a proactive, dynamic leader with a strong commercial mindset, passion for hospitality, and the ability to deliver exceptional client experiences.
 
 
 
 Key Responsibilities:
 
 
 
 
 -Sales &amp; Business Development
 
 
 <ul>
 <li>
 Drive revenue growth through active B2B and B2C sales.
 </li>
 <li>
 Identify and develop new business opportunities in corporate and private segments.
 </li>
 <li>
 Prepare and deliver persuasive sales presentations and commercial proposals.
 </li>
 <li>
 Manage the full sales cycle &mdash; from lead generation to deal closure.
 </li>
 </ul>
 
 
 -Client Relationship Management
 
 
 <ul>
 <li>
 
 
 Build and maintain long-term partnerships with key clients and event agencies.
 </li>
 <li>
 Handle negotiations, correspondence, and follow-ups with professionalism.
 </li>
 <li>
 Ensure consistent, high-quality communication before, during, and after each event.
 </li>
 </ul>
 
 
 -Event Coordination &amp; Execution
 
 
 <ul>
 <li>
 
 
 Oversee organization and administration of on-site and off-site events.
 </li>
 <li>
 Coordinate technical and operational details with internal departments (kitchen, logistics, design, etc.).
 </li>
 <li>
 Supervise guest management and client experience during events.
 </li>
 </ul>
 
 
 -Team Leadership &amp; Collaboration
 
 
 <ul>
 <li>
 
 
 Work closely with chefs, event managers, and marketing teams to ensure seamless service delivery.
 </li>
 <li>
 Train and motivate team members to achieve sales and service excellence.
 </li>
 </ul>
 
 
 -Financial Management
 
 
 <ul>
 <li>
 Prepare financial and performance reports.
 </li>
 <li>
 Control budgets and optimize profitability per event.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Fluent English (C1&ndash;C2)
 
 &nbsp;&ndash; written and spoken; additional languages are a plus.
 </li>
 <li>
 Preferred English and Russian/or Arabic speaking.
 </li>
 <li>
 Proven&nbsp;
 
 B2B and B2C sales experience
 
 &nbsp;in catering, hospitality and /or events.
 </li>
 <li>
 Skilled in&nbsp;
 
 sales negotiations and business correspondence
 
 .
 </li>
 <li>
 Excellent&nbsp;
 
 communication and interpersonal skills
 
 .
 </li>
 <li>
 Creative mindset with a focus on delivering&nbsp;
 
 memorable experiences
 
 , especially in the family and children&rsquo;s event segment.
 </li>
 <li>
 Awareness of&nbsp;
 
 trends in the kids&rsquo; and lifestyle event industry
 
 .
 </li>
 <li>
 
 Open-minded, proactive, and adaptable
 
 &nbsp;in a dynamic environment.
 </li>
 <li>
 Strong&nbsp;
 
 sense of style
 
 , taste, and attention to detail.
 </li>
 <li>
 Capable of&nbsp;
 
 building long-term relationships
 
 &nbsp;and maintaining client loyalty.
 </li>
 </ul>
 
 
 
 
 
 Department:
 
 &nbsp;Catering &amp; Events
 
 
 
 Reports to:
 
 &nbsp;CEO / Commercial Director
 
 
 
 Location:
 
 &nbsp;Dubai, UAE
 
 
 
 Employment Type:
 
 &nbsp;Full-time
 
 
 
 Compensation:
 
 &nbsp;From AED 15,000/month + KPI-based bonus
 
 
 
 Schedule:
 
 &nbsp;5 days on, 2 days off
 
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Catering Manager

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