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director of client operations

Mozn

<div>
 <strong>
  About Mozn
  <br/>
  <br/>
 </strong>
 Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it&rsquo;s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI technology partner for some of the largest government organizations, as well as many large corporations and startups.
 <br/>
 <br/>
 We are in an exciting stage of scaling the company to provide AI-powered products and solutions both locally and globally that ensure the growth and prosperity of our digital humanity. It is an exciting time to work in the field of AI to create a long-lasting impact.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking a Director of Client Operations to help access the client success and client-engagement activities within Mozn. As the Director of Client Operations, you will be responsible for leading client success and overseeing all client-related matters. You will play a crucial role in fostering strong relationships with our clients, ensuring their satisfaction, and acting as a trusted advisor for our products and services. Reporting directly to the CCO, you will drive the success of our client operations team and contribute to the growth and retention of our client base.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Implement a comprehensive Client Operations strategy to enhance customer satisfaction, retention, and revenue.
  </li>
  <li>
   Manage Client Operations and awareness for internal and external stakeholders, ensuring delivery of high-quality service and support to clients throughout their engagement with Mozn.
  </li>
  <li>
   Provide guidance to team members by setting clear goals, addressing obstacles, and supporting decision-making processes.
  </li>
  <li>
   Monitor client satisfaction and address issues or concerns to maintain strong client relationships.
  </li>
  <li>
   Conduct analyses of timelines and resources to support scenario planning, risk management, and informed decision-making.
  </li>
  <li>
   Establish team performance metrics, including time, cost, and quality milestones aligned with project plans.
  </li>
  <li>
   Define Key Performance Indicators (KPIs) for the team, ensuring alignment with departmental objectives.
  </li>
  <li>
   Develop and execute strategies for client onboarding, product adoption, and customer retention.
  </li>
  <li>
   Collaborate with cross-functional teams, such as Sales, Marketing, and Product, to deliver seamless client experiences and address client needs.
  </li>
  <li>
   Identify opportunities for upselling and account expansion.
  </li>
  <li>
   Keep abreast of industry trends, best practices, and competitors to contribute to improvements in client operations.
  </li>
  <li>
   Prepare regular reports on client success metrics, performance, and insights for management review.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Management, or a related field.
  </li>
  <li>
   7-10 years of experience in client operations or a similar role, preferably in the consulting or technology industry.
  </li>
  <li>
   Demonstrated success in managing client operations and contributing to client success.
  </li>
  <li>
   Solid understanding of client engagement strategies, customer lifecycle management, and best practices in client operations.
  </li>
  <li>
   Strong communication and interpersonal skills, with the ability to build rapport and maintain partnerships with clients.
  </li>
  <li>
   Analytical mindset with the ability to identify opportunities, solve problems, and achieve results.
  </li>
  <li>
   Effective leadership and team management skills, with the capacity to motivate and develop team members.
  </li>
  <li>
   Proficiency in Arabic and English languages is required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.
  </li>
  <li>
   You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
  </li>
  <li>
   The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best.
  </li>
  <li>
   You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.
  </li>
  <li>
   We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves
  </li>
 </ul>
</div>


Director of Client Operations

<p><b>Job Title:</b> Deputy Project Director</p><p><b>Department:</b> Project Management<br/><b>Reporting To:</b> Project Director / Managing Director</p><p><b>Job Purpose:</b><br/>The Deputy Project Director supports the Project Director in overseeing all phases of project execution, ensuring delivery within scope, budget, and schedule. The role involves managing day-to-day operations, coordinating between departments, maintaining client relationships, and ensuring adherence to safety, quality, and compliance standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist the Project Director in planning, organizing, and managing all aspects of project execution.</li><li>Supervise project managers, engineers, and discipline leads to ensure smooth coordination and performance.</li><li>Review project schedules, progress reports, and cost control measures to ensure alignment with contractual requirements.</li><li>Identify potential risks or delays and implement corrective actions in consultation with the Project Director.</li><li>Support in stakeholder communication, including clients, consultants, subcontractors, and internal teams.</li><li>Participate in progress meetings, preparing presentations and updates for senior management and clients.</li><li>Oversee project quality assurance and safety compliance.</li><li>Manage procurement planning, resource allocation, and manpower mobilization.</li><li>Ensure documentation, change orders, and claims are properly reviewed and submitted.</li><li>Drive project performance and efficiency through strong leadership and team motivation.</li><li>Act as the Project Director in his/her absence and ensure continuity of project operations.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Engineering, Construction Management, or related discipline (Master&rsquo;s preferred).</li><li>Minimum 12&ndash;15 years of experience in project management, including 5 years in a senior leadership role.</li><li>Proven experience managing large-scale construction, infrastructure, or industrial projects.</li><li>Strong leadership, organizational, and problem-solving skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Sound understanding of project planning, budgeting, and cost control.</li><li>Proficient in MS Office, Primavera, and project management software.</li><li>PMP or equivalent certification is an added advantage.</li></ul><p>Job Types: Full-time, Permanent</p>

Deputy Project Director

Linum Consult

<div>
 <p>
  <strong>
   <u>
    HR Director - Riyadh
   </u>
  </strong>
 </p>
 <p>
  <strong>
   CLIENT
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Linum Consult&rsquo;s client is a major main contractor operating on a global scale. They are urgently seeking an HR Director to join a landmark sports infrastructure development near Riyadh. This is a major project contributing to Saudi Arabia&rsquo;s Vision 2030 ambitions and involves the full design and construction of a world-class facility, requiring fast-track delivery timelines and a large, multicultural workforce.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   OVERVIEW
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   The HR Director will lead all human resources functions on-site and ensure alignment with the company&rsquo;s global HR standards and local regulatory requirements. The role will be responsible for establishing and managing HR operations for a major construction program, including workforce planning, recruitment, Saudization, employee relations, and talent development.
  </li>
  <li>
   This position will report to the Project Director and work in close coordination with the Group HR team to ensure consistent implementation of HR policies and best practices across the organization.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY DUTIES &amp; RESPONSIBILITIES
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead all HR activities for the project, ensuring compliance with Saudi labour laws and company standards.
  </li>
  <li>
   Develop and implement HR strategies aligned with project objectives and timelines.
  </li>
  <li>
   Manage full-cycle recruitment and onboarding for a diverse project workforce.
  </li>
  <li>
   Oversee Saudization initiatives in-line with national requirements.
  </li>
  <li>
   Support learning and development programs to enhance staff performance and retention.
  </li>
  <li>
   Build a strong employee relations framework, ensuring engagement and motivation across teams.
  </li>
  <li>
   Collaborate closely with corporate HR on reporting, policy implementation, and HR systems integration.
  </li>
  <li>
   Advise project management on organizational design, staffing structures, and succession planning.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   PROFILE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Experience: Minimum 10 years of HR experience, preferably within the construction or industrial sectors.
  </li>
  <li>
   Education: Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
  </li>
  <li>
   Languages: Fluent in Arabic &amp; English.
  </li>
  <li>
   Strong leadership, communication, and problem-solving skills.
  </li>
  <li>
   Proven ability to manage large-scale HR operations in fast-paced project environments.
  </li>
  <li>
   Due to our client&rsquo;s ongoing commitment to Saudization, they are seeking only Saudi nationals at this time
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   APPLICATION PROCESS
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you match all the necessary criteria to take up this challenging and rewarding role, then please send an updated version of your CV to middle.east@linumconsult.com for the attention of Neill Donald
 </p>
 <p>
  You will be contacted within 48 hours if you are suitable for the role
 </p>
</div>


Human Resources Director

Al Ghalia Trading

<p><b>Key Purpose</b><br/>To drive B2B sales growth, develop strong client relationships, and ensure long-term business success through strategic account management and team leadership.</p><p><b>Core Responsibilities</b><br/>Business Development &ndash; Identify and acquire new clients; retain existing ones.<br/>Account Management &ndash; Maintain strong relationships and meet client needs.<br/>Sales &amp; Marketing &ndash; Drive sales through targeted strategies and market analysis.<br/>Negotiation &ndash; Handle contracts ensuring favorable outcomes for the company.<br/>Team Management &ndash; Lead, coach, and set goals for the B2B team.<br/>Data Analysis &ndash; Use sales data and feedback to guide decision-making.<br/>Communication &ndash; Effectively liaise with clients, internal teams, and leadership.<br/>Strategy Development &ndash; Craft long-term growth plans and optimize operations.<br/>Risk Management &ndash; Identify and mitigate business risks.<br/>Customer Service &ndash; Ensure high levels of satisfaction and resolve issues.<br/>Industry Knowledge &ndash; Stay informed of market trends and adapt strategies.<br/>Budget Management &ndash; Oversee and align spending with company objectives.</p><p><b>Reports/Collaboration With</b><br/>Executive Chef.<br/>Operations Director.<br/>B2B Sales Manager.<br/>Boutique Manager.<br/>Food Safety &amp; Finance Teams.</p><p><b>Required Skills &amp; Competencies</b><br/>Minimum 5 years of experience in the food industry within KSA.<br/>Strong network and contacts with hotels, caf&eacute;s, and restaurants.<br/>Passionate, customer-focused, strong communicator.<br/>Excellent leadership and networking skills.<br/>Strong background in customer service and food safety.<br/>Effective decision-making and problem-solving abilities.</p><p>Job Types: Full-time, Contract</p><p>Experience:</p><ul><li>hospitality : 10 years (Required)</li></ul>

B2B Manager - Hospitality

Facilities Network Solutions Company

<p><b>Reports To:</b> Director Operations/Operation Lead</p><p><b>Job Summary</b>:</p><p>The Procurement Officer is responsible for managing the end-to-end procurement process from responding to Material Request Forms (MRFs) and obtaining quotations to preparing client proposals and ensuring timely deliveries. This role requires coordination with clients, vendors, and internal departments to ensure smooth operations, compliance with company procedures, and accurate documentation.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to Material Request Forms (MRFs) promptly and accurately.</li><li>Source and obtain competitive quotations from potential vendors and suppliers to ensure the best value and quality.</li><li>Prepare proposals and estimated commercial offers for clients based on approved quotations and specifications.</li><li>Coordinate with clients and vendors for product samples, approvals, and technical clarifications.</li><li>Prepare and process payment requests to the finance department as per procurement policy.</li><li>Ensure timely delivery of materials and goods to clients or project sites.</li><li>Maintain and regularly update the Supply Chain Tracker to monitor purchase status, deliveries, and payment progress.</li><li>Manage procurement documentation, including quotations, purchase orders, invoices, delivery notes, and correspondence.</li><li>Assist in vendor evaluation and selection based on price, quality, and reliability.</li><li>Ensure compliance with company procurement policies and client requirements.</li><li>Support process improvement initiatives to enhance procurement efficiency, cost-effectiveness, and transparency.</li><li>Any other task assigned by management.</li></ul><p><b>Qualifications &amp; Skills</b>:</p><ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, or a related field.</li><li>2&ndash;4 years of experience in procurement or supply chain operations.</li><li>Strong knowledge of the market and local surroundings to effectively source and obtain quotations.</li><li>Excellent negotiation, communication, and coordination skills.</li><li>Proficiency in MS Office (especially Excel) and familiarity with ERP/procurement systems.</li><li>Excellent organizational and documentation skills.</li><li>Ability to multitask and meet deadlines under pressure.</li><li>Knowledge of procurement processes, compliance, and ethical standards.</li><li>Valid KSA driving license.</li></ul><p><b>Core Competencies</b>:</p><ul><li>Detail-oriented and proactive approach.</li><li>Strong stakeholder management.</li><li>Analytical and problem-solving mindset.</li><li>Team collaboration and accountability.</li><li>Multi-tasking</li></ul><p>Job Type: Full-time</p><p>Pay: &#65020;6,000.00 - &#65020;7,000.00 per month</p>

Supply Chain Officer

Fendi

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>The Assistant Store Manager works close to the Store Director to support the Store's organization and contributes to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team and general day-by-day management.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Main Responsibilities
</b></p><p><b>Category Sales Management and Business Developmen </b>t
</p><ul><li>Lead and develop the business of the Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
</li><li>Monitor and achieve category department performance with relevant KPIs;
</li><li>Analyse the category business, propose and implement action plans to improve results;
</li><li>Set category performance target for the team and individual with the Store Manager;
</li><li>Be sensitive to competitors' trading activities and give feedback to Store Manager.
</li></ul><p><b>Client Management
</b></p><ul><li>Leverage all clienteling tools to achieve Departments and Store business goals;
</li><li>Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities;
</li><li>Manage customer service quality, to meet customer expectations by offering excellent customer service standards;
</li><li>Improve Mystery Shopper Results with action plans;
</li><li>Implement appropriate CRM tools and develop loyal customer of particular product category;
</li><li>Act as brand category ambassador to educate VIP and new Clients
</li><li>Participate into ad-hoc Clientele projects.
</li></ul><p><b>Operations and Visual Merchandising
</b></p><ul><li>Ensure that merchandize is properly managed, displayed, stored and maintained by team;
</li><li>Maintain inventory accuracy and shrink rates within company standards;
</li><li>Report to Stock Planning and Merchandising team when there is out of stock on best sellers.
</li><li>Maintain the Visual Merchandising consistent with Company standards;
</li><li>Align periodically visual merchandising and sales performance;
</li><li>Make the best out of the display and proximity storage
</li></ul><p><b>Team Management and Development
</b></p><ul><li>Discuss individual performance every month and coach team members
</li><li>Motivate the team so that they perform at their highest level to meet their individual and store objectives
</li><li>Organize the team in an efficient manner according to business needs and delegate responsibility
</li><li>Translate strategic and business goals into concrete and individual actions and objectives
</li><li>Conduct category training to the team
</li><li>Execute the in-store training routine set by the Store Manager
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>5 years' experience in a Supervisor role in Fashion/Luxury Sales
</li><li>Bachelor's Degree or equivalent is preferred
</li><li>English fluent
</li><li>Manages his/ her image standards on a high level
</li><li>Strong selling and communication skills are necessary
</li><li>Excellent relationships skills, self-reliant, approachable and patient
</li><li>Confidence, organizational skills, professionalism
</li><li>Client focus with great business acumen
</li><li>Administration and financial skills
</li><li>Computer skills and Retail management system knowledge
</li><li>Goal oriented approach, multitasking
</li><li>Strong knowledge and/or interest for fashion/luxury industry.
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>FENDI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
<br>
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
<br>
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div><p></p>

Assistant Store Manager

McKinsey & Company

<p></p><div><div><div><p>Job ID: 102574</p>
<div><div><li>Riyadh</li></div></div><p></p><div><br>
</div></div><div><br>
<br>
<div>Do you want to work on complex and pressing challenges&mdash;the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you&rsquo;ve come to the right place.
</div></div><div><div><p>YOUR IMPACT</p>
<div><p>As a Finance Specialist within the Middle East Office (MEO) Controllership team, you will oversee and manage monthly, quarterly, and yearly activities, including analyses, reports, account reconciliations, accounting policy compliance, and preparation of financial statements.</p><p></p><p>
You will execute and manage integration activities and accounting operations across different entities.</p><p></p><p>
Additionally, you will coordinate internal audits, assist with external audit requests, and handle ad-hoc analyses and special projects initiated by the Office Finance Director and the Controllership team. Your expertise in researching technical accounting matters will aid in the continuous improvement of both office and firm accounting policies.</p><p></p><p>
Incorporating design thinking and a mindset of continuous improvement, you will drive change in finance processes and operations by leading selected projects and initiatives. As a thought partner, you will present analyses and reports to office and function leadership to actively influence decision-making. Ensuring compliance with firm policies and statutory guidelines and laws will be a key responsibility, in collaboration with the Finance Transformation team and the Global Finance Operations team to simplify end-to-end workflows and processes.</p><p></p><p>
In tandem with the Treasury team, you will manage cash flow, optimize liquidity, and ensure efficient capital allocation. Supporting the Office Finance Director and Business Partner, you will engage in economic performance management and planning topics, such as operating expenses. Your role will involve safeguarding the office and firm through evolving control measures and working with the Local Pricing Committee on client investment decisions, tracking, and reporting on return on investment and return on Investment Development Paths.</p><p></p><p>
Your contributions will extend to providing financial insights and support across cross-functional teams to drive strategic and operational improvements. You will support junior colleagues in developing strategies that ensure financial and client service information is accurately generated and communicated. Overseeing the recruitment, development, coaching, and structuring of the team will be essential. You will mentor and evaluate direct reports and junior colleagues, and lead projects to advance finance professional development.</p><p></p><p>
You&rsquo;ll be based in one of the Middle East locations and report into the MEO Director of Finance. You will provide overall on-the-ground leadership for Finance team members located in the office, leading a team of (Senior) Analysts and Specialists.</p></div>
</div></div><div><div><p>YOUR GROWTH</p>
<p>You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.</p><p></p><p>
In return for your drive, determination, and curiosity, we&rsquo;ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.</p><p></p><p>
When you join us, you will have:</p><p></p><div><ul><li>
Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.</li><li>
A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.</li><li>
Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.</li><li>
Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.</li></ul></div>
</div></div><div><div><p>YOUR QUALIFICATIONS AND SKILLS</p>
<div><div><ul><li>University degree, preferably in finance or accounting; CPA or MBA desired</li><li>
10+ years of accounting or finance experience</li><li>
Strong knowledge of US GAAP; IFRS experience a plus</li><li>
Strong knowledge of MS Excel; MS Access a plus</li><li>
Working knowledge of SAP a plus</li><li>
Broad finance knowledge and experience in leading a finance function in a professional service environment</li><li>
Computer literacy including strong knowledge of MS Excel and MS Access</li><li>
Good understanding of general accounting concepts with an ability to perform technical accounting research</li><li>
Ability to prioritize and manage multiple tasks; ability to perform well under pressure and meet time-sensitive deadlines</li><li>
Excellent analytic thinking and problem-solving skills</li><li>
Strong project/process management skills; ability to coach/motivate teams and work collaboratively with others</li><li>
Ability to communicate effectively&ndash;both verbally and in writing&ndash;in English</li></ul></div></div></div></div></div></div><p></p>

Finance Specialist

Explore 2045+ Director of client operations in Riyadh Saudi Arabia this November. Find roles across top companies and apply now to boost your career.