hr executive

operations manager

operations executive

hr manager

operations supervisor

director of hotel operations

InterContinental Hotels Group

aboutus Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels daytoday Bottom line? We're looking for a new Director of Finance for managing 452 room hotel, comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving hotel profitability. In return, we'll put our financial operations and the security of our hotel assets in your expert hands. Every day is different, but you'll mostly be: Managing and coaching your team to ensure the right person is always on the right task Setting exceptional accounting practice standards and ensuring financial control procedures remain ethical and legal Maximising financial returns through financial analysis, data trends and market information - while budgeting accordingly Enhancing the guest experience through improved payment options, inventory controls and financial dispute resolution Supervising a number of clerical accounting employees across a range of functions - from Accounts Payable to Purchasing and Payroll. requirements Bachelor's degree / higher education qualification / equivalent in Accounting and Finance 4-8 years' experience in hotel accounting or auditing with at least one year as Director of Finance or three years as Assistant Controller or similar leadership role, or an equivalent combination of education and work-related experience Knowledge of accounting management duties e.g., negotiating hotel space and tenant leases, processing payroll, performing asset management duties, providing business projections, displacement analysis, preparing government reports, filing tax returns etc Professional accounting or finance designation or certification preferred benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.<img src="https://www.jobg8.com/Tracking.aspx?vN7mL9eUiCRNrBd7Rc87zm6M1MUpjaByi" width="0" height="0" />

Franchise Hotel - Director of Finance

The First Group

Job Description <div>
<div>
<div>
As the Director of Front Office Operations, you will be responsible for leading and orchestrating all aspects of the Front Office division including Reception, Concierge, Guest Relations, Bell Services, Ciel Connect (telephone operations), Valet, and Rooms Control. Your leadership will ensure exceptional guest experiences that reflect the luxury positioning of the world s tallest hotel, while optimizing operational efficiency, team performance, and guest satisfaction. Key Responsibilities: <ul> <li> Oversee the entire Front Office operation with a strong focus on service excellence, guest engagement, and operational innovation. </li> <li> Develop and implement strategies to continuously elevate the guest journey, from arrival to departure. </li> <li> Ensure all front office touchpoints align with brand standards and support the hotel s premium positioning. </li> <li> Lead, mentor, and empower a large and diverse team including department heads and supervisors across the Front Office spectrum. </li> <li> Conduct regular performance reviews, training plans, and succession planning initiatives. </li> <li> Foster a positive team culture driven by hospitality, service passion, and guest-centric values. </li> <li> Personally ensure high levels of guest satisfaction, resolving complex complaints and ensuring follow-up actions. </li> <li> Monitor online reputation platforms, guest feedback, and service audits to drive continuous improvement. </li> <li> Champion loyalty program engagement and personalization efforts. </li> <li> Drive efficiency across check-in/out, room allocation, lobby services, and guest movement. </li> <li> Maintain oversight of room inventory, upgrades, walk situations, and VIP pre-arrivals. </li> <li> Collaborate with Revenue, Sales, and Housekeeping to ensure seamless communication and revenue optimization. </li> <li> Ensure adherence to all regulatory, financial, and brand standards. </li> <li> Oversee departmental budgets, forecasts, and cost controls. </li> <li> Prepare and analyze reports on performance metrics, staffing, and guest feedback. </li> </ul>
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</div>
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Desired Skill &amp; Expertise <div>
<div>
<div>
<ul> <li> Minimum 8 10 years of progressive Front Office experience, with at least 3 5 years in a leadership/director role in a luxury hotel environment. </li> <li> Proven success managing large teams in complex operations. </li> <li> Excellent communication, problem-solving, and leadership skills. </li> <li> Strong knowledge of PMS (Opera Cloud preferred), Microsoft Office Suite, and guest experience platforms. </li> <li> Fluency in English; additional languages are an asset. </li> <li> Impeccable grooming, professionalism, and guest diplomacy.</li></ul></div></div></div>

Director of Front Office Operations

Marriott International

Job SummaryFunctions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and associates and provides a return on investment to the owner and Marriott International.CANDIDATE PROFILE Education And Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.CORE WORK ACTIVITIESManaging Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with Rooms management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.Managing Revenue Goals Monitors Rooms operations sales performance against budget. Reviews reports and financial statements to determine Rooms operations performance against budget. Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. Develops systems to enable associates to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results.Managing The Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures associates are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings). Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits associate feedback, utilizes an open door policy and reviews associate satisfaction results to identify and address associate problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary

Director of Rooms

The Creekside Hotel

<div>
 
 
 Job Description
 
 
 
 
 
 
 
 Position:
 
 Director of Engineering
 
 
 
 Location:
 
 The Creekside Hotel Dubai, an Accor Hotel
 
 
 
 
 
 
 About The Creekside Hotel Dubai
 
 
 
 Nestled along the vibrant Dubai Creek,
 
 The Creekside Hotel Dubai, an Accor Hotel
 
 , blends modern sophistication with warm Arabian hospitality. Managed by
 
 United Hospitality Management (UHM) Middle East
 
 , the hotel features contemporary guest rooms, exceptional dining experiences, and a strong focus on sustainability and service excellence.
 
 
 As part of UHM&rsquo;s expanding portfolio of managed properties, The Creekside Hotel embodies the Group&rsquo;s vision of delivering
 
 exceptional guest experiences
 
 through empowered teams, operational excellence, and a culture of continuous improvement.
 
 
 
 
 
 
 About The Role
 
 
 
 An exciting opportunity has arisen for a
 
 Director of Engineering
 
 to join The Creekside Hotel Dubai. The role is responsible for leading the Engineering Department in maintaining the hotel&rsquo;s assets, driving sustainability initiatives, and ensuring safe and efficient operations that meet Accor brand standards and UAE regulations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide leadership, mentorship, and technical guidance to the Engineering team, fostering a culture of collaboration, innovation, and accountability.
 </li>
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 Oversee all engineering and maintenance operations to ensure guest areas, back-of-house facilities, and equipment are well-maintained and compliant with safety and quality standards.
 </li>
 <li>
 Lead the planning, execution, and delivery of engineering projects within approved timelines and budgets.
 </li>
 <li>
 Develop preventive maintenance programs and energy-saving strategies to support cost efficiency and sustainability targets.
 </li>
 <li>
 Manage and monitor service contracts, ensuring timely renewals and adherence to agreed service levels.
 </li>
 <li>
 Collaborate with hotel leadership to support renovation, CAPEX, and project management initiatives.
 </li>
 <li>
 Conduct regular inspections of all areas, identifying opportunities for improvement in efficiency, safety, and guest comfort.
 </li>
 <li>
 Maintain up-to-date documentation and ensure compliance with local authority regulations (Civil Defense, Municipality, DEWA, etc.).
 </li>
 <li>
 Lead crisis management and emergency response readiness related to fire, safety, and utilities.
 </li>
 <li>
 Champion a &ldquo;safety-first&rdquo; culture, training the team on emergency procedures and preventive measures.
 </li>
 </ul>
 <li>
 </li>
 
 
 About You
 
 
 
 The ideal candidate will demonstrate exceptional leadership, technical expertise, and a proactive approach to operational excellence.
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or Diploma in Engineering (Mechanical, Electrical, or Civil).
 </li>
 <li>
 Minimum
 
 5 years of experience
 
 in a similar leadership role within a
 
 luxury or upper-upscale hotel environment
 
 .
 </li>
 <li>
 Proven ability to lead diverse teams and manage multiple priorities simultaneously.
 </li>
 <li>
 Strong problem-solving and decision-making skills with a focus on preventive maintenance and sustainability.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Advanced proficiency in Microsoft Office and hotel maintenance systems (e.g., FCS, Opera, or related CMMS).
 </li>
 </ul>
 
 
</div>

Director of Engineering

3. Not on Website

<div>About Biospan

Biospan is a global private chef and nutrition company that helps high-performers, families, and health-focused individuals optimise their lives through clean, organic food and functional nutrition. We're operational in London, LA, NYC, Dubai, and beyond.

The Opportunity

We're exploring launching a new wellness-focused hospitality concept in Dubai (including a cafe and restaurant) centred around longevity and performance.

The concept is backed Biospan, and is launching in collaboration with one of the most ambitious new health &amp; longevity destinations.

We're looking for a sharp, well-rounded operator to lead the day-to-day in Dubai &mdash; someone who can set up systems, manage a lean team, liaise with partners, and scale operations without constant oversight.
<h3 class="jobSectionHeader">
What You'll Be Doing</h3>
<ul><li>Launch and manage a boutique caf&eacute; and restaurant centred around organic foods and personalised nutrition. 
 
 
</li><li>Oversee all daily operations &mdash; service, inventory, POS, compliance, training, client experience 
</li>
Managing local regulations and company financials 
<li>
</li>
<li>Work closely with an on-site Nutritionist to help integrate meal plans and support health journeys 
</li>
Report directly to the founder team and help shape the Dubai operation for future growth 
<li>
</li>
Handle relationships with local vendors, suppliers, and other wellness stakeholders 
<li>
</li>
Marketing coordination 
<li>
</li>
</ul><h3 class="jobSectionHeader">You Might Be a Fit If&hellip; 
</h3>
<ul><li>You've launched or managed boutique F&amp;B or wellness venues 
</li>
You have a track record of launching and managing restaurants 
<li>
</li>
You know how to run lean operations and build from scratch 
<li>
</li>
<li>You're comfortable owning the outcome and being the on-the-ground partner in Dubai 
</li>
<li>You're well-organised, solutions-driven, and excited about scaling something meaningful in health, food, or longevity 
</li>
<li>You live and breathe this space &mdash; organic food, nutrition, supplements, recovery protocols, etc.</li>
</ul>
Details
<ul>
<li>Salary and equity to be discussed</li>
<li>Start date: as soon as possible</li>
</ul>
How to Apply

Please fill the application form to apply.</div>

Strategic Operator – Dubai Wellness Hospitality Launch

AI Tech

Now Hiring: Hotel Sales DirectorLocation: Dubai, UAE Property Type: 4-Star Hotel (350 Rooms) Employment Type: Full-time Salary: AED 20,000 &ndash; 30,000 per month (plus high-value incentives &amp; bonuses)About UsWe are a leading 4-star hotel located in the heart of Dubai, offering 350 contemporary guest rooms and suites, state-of-the-art meeting spaces, and award-winning dining venues.Our hotel features a grand multi-purpose ballroom and conference facilities ideal for corporate events, weddings, seminars, workshops, and private celebrations, accommodating large-scale functions with style and flexibility.In addition, we take pride in our multiple restaurants and three vibrant bars/social houses, each recognized with Time Out Dubai and other hospitality awards for excellence in food, beverage, and guest experience.As part of our ongoing growth, we are seeking a visionary and results-oriented Hotel Sales Director to lead our sales strategy, drive revenue across all segments, and further elevate our reputation in Dubai&rsquo;s competitive hospitality market.Job PurposeThe Hotel Sales Director will be responsible for leading and managing all sales operations across Rooms, MICE, and F&amp;B segments. This role demands a seasoned hospitality professional capable of formulating winning sales strategies, nurturing key partnerships, and motivating a dynamic sales team to achieve ambitious revenue goals.Key Responsibilities<ul><li>Develop and execute a comprehensive sales and revenue strategy for rooms, meetings, events, and F&amp;B.</li><li>Lead, guide, and mentor a high-performing sales team across corporate, leisure, OTA, and MICE segments.</li><li>Identify, secure, and manage key accounts from corporate, government, and travel trade sectors.</li><li>Maximize business opportunities from the hotel&rsquo;s conference and banquet facilities (workshops, weddings, social events, exhibitions, etc.).</li><li>Build strong partnerships with event planners, DMCs, OTAs, and local corporates.</li><li>Collaborate with the Revenue Manager and General Manager to optimize pricing, yield, and market mix.</li><li>Oversee rate contracts, RFPs, and key negotiations to align with business goals.</li><li>Represent the hotel at trade shows, exhibitions, and networking events locally and internationally.</li><li>Monitor market trends and competitor activity to identify new opportunities and market shifts.</li><li>Prepare sales forecasts, performance analyses, and management reports for review.</li><li>Ensure seamless coordination between Sales, Marketing, and Operations for client satisfaction and brand consistency.</li></ul>Compensation &amp; Incentive StructureWe offer a competitive compensation package designed to reward performance, leadership, and growth:<ul><li>Base Salary: AED 20,000 &ndash; 30,000 per month</li><li>Monthly Sales Commission:</li><li>Up to 5% of total departmental revenue exceeding monthly targets</li><li>Accelerator bonus (additional 1&ndash;2%) for 110%+ achievement</li><li>Quarterly Bonus: AED 5,000 &ndash; 10,000 for surpassing set goals</li><li>Annual Bonus: Equivalent to &frac12; to 1 month&rsquo;s base salary for achieving yearly targets</li><li>Team Incentive Pool: 2&ndash;3% of total departmental revenue over target, distributed among the sales team based on contribution</li><li>Additional Rewards:</li><li>AED 500&ndash;1,000 per new corporate account activated</li><li>&ldquo;Top Sales Performer&rdquo; annual award with travel or staycation package</li><li>Recognition-based rewards for event bookings, repeat business, and client satisfaction</li></ul>This incentive model reflects the hotel&rsquo;s commitment to recognizing exceptional performance and driving results across all business segments.Requirements<ul><li>Minimum 8&ndash;10 years of progressive hotel sales experience, with at least 3 years in a Director-level or Cluster Sales role.</li><li>Proven track record of increasing revenue across rooms, MICE, and F&amp;B segments.</li><li>Extensive network of corporate, MICE, and travel trade clients in Dubai and GCC.</li><li>Strong leadership, negotiation, and strategic planning skills.</li><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or Marketing (Master&rsquo;s preferred).</li><li>Proficiency in Opera PMS, CRM systems (Delphi, Salesforce, etc.), and Microsoft Office.</li><li>Valid UAE driving license (mandatory).</li><li>Excellent market awareness, presentation skills, and business acumen.</li></ul>What We Offer<ul><li>Competitive base salary + attractive performance-based incentives</li><li>Comprehensive benefits: health insurance, annual leave, air ticket</li><li>Opportunity to lead sales for a 350-room flagship hotel with award-winning F&amp;B outlets</li><li>Exposure to regional and international hospitality markets</li><li>Supportive, professional, and high-growth environment</li></ul>Ideal CandidateYou are a dynamic and commercially astute hospitality leader who thrives on achieving results. You understand Dubai&rsquo;s competitive hotel market, excel at building strategic partnerships, and lead by example. You are passionate about driving revenue across all segments &mdash; rooms, MICE, and F&amp;B &mdash; while maintaining the highest standards of professionalism and guest satisfaction.How to ApplyIf you&rsquo;re ready to take charge of sales for one of Dubai&rsquo;s most vibrant and award-winning 4-star hotels, please submit your CV and cover letter through this platform.Only candidates with proven UAE hotel sales leadership experience and a valid UAE driving license will be considered.Job Type: Full-timeExperience:<ul><li>Hotel Sales (UAE): 8 years (Required)</li><li>Leadership / Management: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Job Type: Full-timePay: AED20,000.00 - AED30,000.00 per month

Hotel Sales Director

Kempinski Hotel

<div> Ensure the yearly sales budget is achieved and surpassed by assisting to and cooperating with the Director of Sales. </div> <ul> <li> Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Commercial Director.</li> <li> Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Director of Sales but also the Commercial Director.</li> <li> Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.</li> <li> Responsible for prospecting new accounts.</li> <li> Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.</li> <li> Conduct site inspections.</li> <li> Adhere to the Corporate SOP s.</li> <li> Follow up of tentative bookings in the assigned markets.</li> <li> Detailed knowledge of competitor set.</li> <li> Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.</li> <li> Responsible for timely contracting from the client base responsible for.</li> <li> SMART contracting to ensure optimum yielding during annual rate negotiations.</li> <li> Attend trade shows, sales blitz, workshops, etc. in the assigned markets.</li> <li> Assist the Director of Sales / Commercial Director in defining an annual sales action plan and execute set actions accordingly.</li> <li> Assist the Director of Sales / Commercial Director with the preparation of the annual budget by providing statistics and forecasts of account productions.</li> <li> Execute sales actions within set cost budget structure.</li> <li> Cross Sell other Kempinski Hotels. </li> <li> Aim to achieve the Company Sales Vision.</li> <li> Document all sales actions in SFA (S&amp;C).</li> <li> Update OPERA contact database at all times.</li> <li> Understand, and follow the Company Sales Vision.</li> <li> Participation in Duty Manager rota.</li> <li> Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health &amp; Safety.</li> <li> Ensure that all potential and real hazards are reported and rectified immediately.</li> <li> Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. </li> </ul> <div> </div>

Asssistant Director of Sales - Leisure

Explore 10000+ Director of hotel operations in Dubai this October. Find roles across top companies and apply now to boost your career.