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director of spa and retail

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Lead, inspire, and manage the Spa &amp; Retail team, including direct supervision of the Spa Manager and Team, ensuring alignment with the hotel's goals and Four Seasons brand standards.
 </li>
 <li>
 Define and execute the long-term vision and positioning of the Spa, Fitness and Retail offerings to remain competitive, innovative, and guest-centric.
 </li>
 <li>
 Develop and implement strategic initiatives to drive guest engagement, wellness programming, membership offerings and retail performance.
 </li>
 <li>
 Oversee daily operations of the Spa, Gym, Changing Rooms, Retail Boutique, Guest Activity Programs and Relaxation Lounges.
 </li>
 <li>
 Ensure all areas are maintained to the highest standards of cleanliness, functionality, and aesthetics in collaboration with Housekeeping, Laundry, and Engineering.
 </li>
 <li>
 Maintain strict adherence to health, safety, and hygiene regulations, including the maintenance of indoor water features, swimming pools, and whirlpools in coordination with Engineering.
 </li>
 <li>
 Oversee the training and development of all Spa &amp; Retail personnel, ensuring team members are fully trained in Four Seasons standards and wellness best practices.
 
 
 </li>
 </ul>
 
 What You Will Bring
 
 
 
 <ul>
 <li>
 Minimum of 3 years in a similar leadership role within a five-star luxury hotel in the Middle East.
 </li>
 <li>
 Fluency in English, both written and spoken; proficiency in Arabic is an advantage.
 </li>
 <li>
 Strong track record in budget management, accurate forecasting and implementing cost-control strategies.
 </li>
 <li>
 Proven ability to deliver outstanding guest experiences while upholding the highest service standards.
 </li>
 <li>
 In-depth knowledge of spa marketing, retail merchandising and strategies for revenue growth.
 
 
 </li>
 </ul>
 
 What You Will Get
 
 
 
 <ul>
 <li>
 Department Head benefits as per Four Seasons Kuwait policy
 </li>
 <li>
 Complimentary nights at other FS Hotels worldwide
 </li>
 <li>
 Regular social and sports events
 </li>
 <li>
 Paid home leave with flight tickets
 </li>
 <li>
 Complimentary employee meals and Uniforms
 </li>
 <li>
 Health medical and insurance benefits
 
 
 </li>
 </ul>
 
 Work Authorization
 
 
 
 Hotel will apply for the work authorization for the successful candidate
 
 
 We look forward to receiving your application!
</div>

Director of Spa and Retail

Career Land Center

<div>We are seeking a skilled and professional Spa Therapist to join a luxury spa in Kuwait.
The ideal candidate will be responsible for providing high-quality spa treatments, ensuring exceptional customer service, and creating a relaxing and rejuvenating experience for guests.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li>
Perform a variety of spa treatments, including massages, facials, body treatments, and other wellness therapies.</li><li>
Assess guest needs and recommend suitable treatments based on individual requirements.</li><li>
Maintain a high standard of hygiene and cleanliness within the treatment rooms and spa facilities.</li><li>
Ensure guest comfort and satisfaction throughout their spa experience.</li><li>
Educate clients on available spa services, products, and post-treatment care.</li><li>
Uphold spa protocols and industry best practices to deliver consistent and professional services.</li><li>
Assist in promoting spa services and products to maximize revenue.</li><li>
Keep up to date with industry trends and advancements in spa treatments and wellness therapies.</li><li>
Adhere to company policies, health, and safety regulations.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Skills:</h3><ul><li>
Proven experience as a Spa Therapist, Massage Therapist, or a related role in a luxury spa or wellness center.</li><li>
Certified in massage therapy, body treatments.</li><li>
Strong knowledge of various massage techniques, body treatments, and skincare therapies.</li><li>
Excellent customer service and interpersonal skills.</li><li>
Professional appearance, demeanor, and communication abilities.</li><li>
Ability to work in a fast-paced, multicultural environment.</li><li>
Fluency in English is required; knowledge of Arabic or other languages is a plus.</li></ul><h3 class="jobSectionHeader">
Benefits:</h3><ul><li>
Competitive salary package.</li><li>
Shared Accommodation provided</li><li>
Medical insurance.</li><li>
Work Visa</li><li>
Flight ticket</li></ul></div>

Spa Therapist

<div><h3 class="jobSectionHeader">Exciting Opportunity!</h3>
We are seeking a skilled and professional Spa Therapist to join a luxury spa in Qatar.
The ideal candidate will be responsible for providing high-quality spa treatments, ensuring exceptional customer service, and creating a relaxing and rejuvenating experience for guests.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li>
Perform a variety of spa treatments, including massages, facials, body treatments, and other wellness therapies.</li><li>
Assess guest needs and recommend suitable treatments based on individual requirements.</li><li>
Maintain a high standard of hygiene and cleanliness within the treatment rooms and spa facilities.</li><li>
Ensure guest comfort and satisfaction throughout their spa experience.</li><li>
Educate clients on available spa services, products, and post-treatment care.</li><li>
Uphold spa protocols and industry best practices to deliver consistent and professional services.</li><li>
Assist in promoting spa services and products to maximize revenue.</li><li>
Keep up to date with industry trends and advancements in spa treatments and wellness therapies.</li><li>
Adhere to company policies, health, and safety regulations.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Skills:</h3><ul><li>
Proven experience as a Spa Therapist, Massage Therapist, or a related role in a luxury spa or wellness center.</li><li>
Certified in massage therapy, body treatments.</li><li>
Strong knowledge of various massage techniques, body treatments, and skincare therapies.</li><li>
Excellent customer service and interpersonal skills.</li><li>
Professional appearance, demeanor, and communication abilities.</li><li>
Ability to work in a fast-paced, multicultural environment.</li><li>
Fluency in English is required; knowledge of Arabic or other languages is a plus.</li></ul><h3 class="jobSectionHeader">
Benefits:</h3><ul><li>
Competitive salary package.</li><li>
Shared Accommodation provided</li><li>
Medical insurance.</li><li>
Work Visa</li><li>
Flight ticket</li></ul></div>

AC House company

Position OverviewThe Director of Real Estate is responsible for the strategic and operational management of a diversified real estate portfolio, including retail assets, residential apartment buildings, and mixed-use properties.The role focuses on maximizing revenue, improving asset performance, optimizing costs, and driving long-term value creation across the portfolio.The ideal candidate will have strong commercial acumen, proven experience in property management, leasing strategy, and financial optimization, and the ability to align real estate operations with ownership and investment objectives.Key ResponsibilitiesPortfolio &amp; Asset Management<ul><li>Oversee the performance of a portfolio of retail, residential, and mixed-use properties</li><li>Monitor occupancy levels, rental yields, lease expiries, and tenant mix</li><li>Develop and implement asset-specific strategies to enhance value and performance</li><li>Ensure properties are managed in line with ownership objectives and market conditions</li></ul>Revenue Growth &amp; Optimization<ul><li>Design and execute revenue-enhancement strategies across all asset classes</li><li>Improve leasing performance through pricing strategies, tenant mix optimization, and renewals</li><li>Identify opportunities to increase ancillary income (parking, services, signage, etc.)</li><li>Lead negotiations for new leases, renewals, and restructurings</li></ul>Cost Control &amp; Operational Efficiency<ul><li>Review and optimize operating expenses (OPEX) across the portfolio</li><li>Implement cost-saving initiatives without compromising asset quality or tenant satisfaction</li><li>Oversee service contracts, facility management agreements, and vendor performance</li><li>Ensure preventive maintenance planning to reduce long-term capital expenditure</li></ul>Strategy &amp; Planning<ul><li>Develop short-term and long-term portfolio strategies</li><li>Conduct market analysis to benchmark performance against competitors</li><li>Prepare asset business plans, forecasts, and performance improvement roadmaps</li><li>Advise ownership on investment decisions, repositioning, or divestment opportunities</li></ul>Financial Oversight &amp; Reporting<ul><li>Review budgets, cash flows, and financial performance of each asset</li><li>Work closely with finance teams on budgeting, forecasting, and variance analysis</li><li>Prepare clear performance reports and strategic recommendations for stakeholders</li><li>Ensure compliance with internal controls and governance standards</li></ul>Qualifications &amp; Experience<ul><li>Kuwaiti National</li><li>Bachelor&rsquo;s degree in Business Administration, Finance, Engineering, or related field</li><li>10+ years of experience in real estate portfolio or asset management</li><li>Proven experience managing retail and residential properties</li><li>Strong background in leasing strategy, revenue optimization, and cost control</li><li>Solid understanding of the Kuwait real estate market</li><li>Experience working with owners, investors, or family offices is a strong advantage</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a Kuwaiti national applying for this role?</li></ul>

Director of Real Estate (Kuwaiti national)

Marriott International

<div>Additional Information 
Job Number26207399 
Job CategorySpa 
LocationJW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. 
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience. 
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

<div>Additional Information 
Job Number26207363 
Job CategorySpa 
LocationJW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. 
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience. 
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Beautician

Furniture Retail CompanyWe are seeking a proactive and customer-centric Customer Service Team Leader to lead our service team and ensure a seamless customer journey across our furniture and mattress retail operations.Key Responsibilities<ul><li>Lead, supervise, and motivate the customer service team on a daily basis</li><li>Deliver a high standard of customer experience before, during, and after sales</li><li>Handle and resolve escalated customer complaints and inquiries efficiently</li><li>Manage and follow up on customer cases using the CRM system, ensuring accurate tracking and timely resolution</li><li>Coordinate closely with sales, delivery, warehouse, and after-sales teams</li><li>Monitor order status, delivery schedules, and post-delivery follow-ups</li><li>Train, coach, and evaluate team members to improve service quality and performance</li><li>Ensure service processes are efficient, structured, and aligned with company standards</li><li>Prepare performance reports, service metrics, and KPIs</li></ul>Requirements<ul><li>Proven experience as a Customer Service Team Leader / Supervisor, preferably in retail</li><li>Experience in furniture, mattress, or home retail is a strong advantage</li><li>Arabic speaking is preferred (English is required)</li><li>Strong working knowledge of CRM systems and customer case management</li><li>Digitally savvy with a modern, process-driven approach to customer service</li><li>Strong leadership, communication, and problem-solving skills</li><li>Ability to multitask, work under pressure, and manage priorities effectively</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Career growth within a growing retail business</li><li>Professional and supportive work environment</li></ul>Job Type: Full-timePay: KD500.000 - KD600.000 per month

Customer Service Team Leader

Explore 375+ Director of spa and retail in Kuwait City this January. Find roles across top companies and apply now to boost your career.

375 director of spa and retail jobs IN Kuwait City

Director of Spa and Retail

Spa Therapist

Spa Therapist

Director of Real Estate (Kuwaiti national)

Spa Therapist

Beautician

Customer Service Team Leader