dispatcher

contact center specialist Jobs in Chicago United States

contact center specialist

cro/dispatcher - (shift 2:00pm-10:30 pm) Jobs in Chicago United States

cro/dispatcher - (shift 2:00pm-10:30 pm)

customer care specialist Jobs in Chicago United States

customer care specialist

delivery technician (chicago) Jobs in Chicago United States

delivery technician (chicago)

dispatcher and customer service representative black car limousine dispatcher

All American Limousine

Black Car / Limousine Dispatcher &ndash; Immediate Hire All American Limousine | Chicago AreaAll American Limousine is hiring immediately for a Black Car / Limousine Dispatcher. We are seeking reliable, detail-oriented professionals to join our growing team. Full-time, part-time, and weekend shifts are available.With over 35 years of service in the Chicago market, All American Limousine continues to expand. We are looking for someone who is motivated, dependable, and ready to contribute to a fast-paced luxury transportation operation. While prior experience is preferred, we are willing to train the right candidate who demonstrates strong work ethic and the ability to learn quickly.Key Responsibilities:<ul><li>Dispatch chauffeurs efficiently and accurately</li><li>Monitor trips and ensure on-time performance</li><li>Communicate with drivers and customers professionally</li><li>Answer multi-line phone systems and manage reservations</li><li>Coordinate scheduling adjustments in real-time</li><li>Maintain detailed trip records and notes</li></ul>Preferred Qualifications:<ul><li>Previous experience in limousine, black car, or transportation dispatch</li><li>Call center or high-volume phone system experience</li><li>Strong multitasking and problem-solving skills</li><li>Excellent verbal communication and customer service abilities</li><li>Self-motivated and able to work independently</li><li>Highly organized with strong attention to detail</li><li>Comfortable using dispatch software and related computer applications</li></ul>Compensation:Pay is competitive and based on experience.If you are looking to grow with a reputable, established transportation company and play a key role in daily operations, we encourage you to apply today.Apply now to join the All American Limousine team.Job Types: Full-time, Part-timePay: From $18.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Dispatcher and Customer Service Representative - Black Car / Limousine Dispatcher

Customer Service / Sales Representative &ndash; Immediate Hire All American Limousine | Chicago AreaAll American Limousine is actively hiring a motivated and professional Customer Service &amp; Sales Representative to join our growing luxury transportation company. Full-time, part-time, and weekend shifts are available.With over 35 years of service in the Chicago market, we are highly rated across all major platforms and continue to expand. We are looking for someone who is enthusiastic, goal-oriented, and ready to contribute to a fast-paced, customer-focused environment.Position Overview:This role combines customer service, inbound sales, and light outbound follow-up (cold calls). You will be the first point of contact for clients booking airport transfers, corporate travel, weddings, proms, and special events.Key Responsibilities:<ul><li>Answer inbound calls professionally and courteously</li><li>Provide accurate quotes and close reservations</li><li>Follow up with leads and assist with outbound sales calls</li><li>Assist customers with questions, trip modifications, and problem resolution</li><li>Enter reservations accurately into the system</li><li>Maintain a positive, solution-oriented attitude at all times</li></ul>Qualifications:<ul><li>Previous customer service or sales experience preferred</li><li>Strong phone presence and communication skills</li><li>Comfortable handling high call volume</li><li>Ability to think critically and solve problems efficiently</li><li>Basic computer proficiency and data entry skills</li><li>Knowledge of the Chicagoland area required</li><li>Transportation or limousine industry experience is a plus (not required &mdash; we will train the right candidate)</li></ul>We provide structured training and ongoing support. New team members are encouraged to ask questions and learn our systems thoroughly.Compensation:Competitive pay based on experience, with growth opportunities for high performers.If you are energetic, dependable, and ready to grow with a respected transportation company, we encourage you to apply.Please email your resume to be considered. Search &ldquo;All American Limousine&rdquo; online to see our strong reputation and customer reviews.Join a company where professionalism, growth, and customer satisfaction drive everything we do.Job Types: Full-time, Part-timePay: $17.00 - $19.00 per hourWork Location: In person

Customer Service/Sales Representative/Cold Calls

Elite Xpress LLC

Job Summary We are seeking a dedicated Dispatcher to join our dynamic team. The ideal candidate will play a crucial role in day-to-day execution of delivery operations. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. The Dispatcher will utilize various technologies to optimize routes and enhance operational efficiency.Duties<ul><li>Troubleshoot delivery issues, update route data and escalate concerns as appropriate.</li><li>Monitor fleet operations and ensure compliance with safety regulations</li><li>Communicate effectively with drivers, amazon staff, and other coworkers</li><li>Oversee morning/afternoon operations to ensure all drivers depart on time and with complete route assignments.</li><li>Maintain accurate logs od dispatch (Excel, Chime, Netradyne)</li><li>Provide exceptional customer service by demonstrating excellent phone etiquette and communication skills.</li><li>Maintain visibility on key delivery metrics including route completion, on-time delivery rate and rescues.</li><li>Identify underperformance trends and provide real-time coaching or escalate to management.</li></ul>Requirements<ul><li>Strong analytical skills with the ability to assess logistics challenges effectively.</li><li>Experience in dispatching within the Amazon Logistics is highly desirable.</li><li>Familiarity with fleet management practices and shipping &amp; receiving processes.</li><li>Ability to type efficiently while managing multiple tasks simultaneously.</li><li>Excellent communication skills, both verbal and written, are essential for success in this role.</li><li>A proactive approach to problem-solving and the ability to work under pressure is required. We invite qualified candidates who are eager to contribute to our team&rsquo;s success in delivering exceptional service through effective dispatching practices.</li></ul>Job Type: Part-timePay: From $22.75 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Dispatching: 1 year (Required)</li></ul>License/Certification:<ul><li>Non-CDL Class C (Required)</li><li>DOT Medical Card (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li><li>Night Shift (Required)</li></ul>Ability to Commute:<ul><li>Chicago, IL 60628 (Required)</li></ul>Work Location: In person

Dispatcher

Fellowship Fleet Limousine & Bus Company

Job Title: Professional ChauffeurReports To: Operations ManagerOrganization: Fellowship Fleet Limousine &amp; Bus CompanyLocation: Chicago, ILJob Type: Part-TimePay Range: $18- $21/ hourAbout Us:Fellowship Fleet Limousine and Bus Company is a fast-growing company in the area of chauffeured ground transportation services with expanding opportunities and unlimited growth opportunity. Fellowship Fleet Limousine is currently looking for qualified full-time and part-time positions to expand our operations throughout the continental US.Position Overview:We are seeking experienced and customer-focused professional drivers to join our elite team. As a Professional Chauffeur, you will be the face of our brand, responsible for providing a safe, smooth, and exceptional experience to every guest on board.Responsibilities:<ul><li>Represent Fellowship Fleet Limousine and Bus Company.</li><li>Safely operate luxury motorcoaches (typically 40-55 PAX vehicles)</li><li>Use knowledge of local streets and traffic patterns to avoid heavy traffic.</li><li>Perform thorough pre- and post-trip inspections</li><li>Carry packages and luggage.</li><li>Provide highest level of safety.</li><li>Perform pickups and drop-offs for corporate travel, airport runs, as well as special events.</li><li>Communicate effectively with dispatch and clients</li></ul>Qualifications:<ul><li>Valid Drivers License</li><li>Flexible work hours (including early mornings and late nights)</li><li>Minimum 2 years of commercial driving experience preferred</li><li>Customer Service experience</li></ul>Fellowship Fleet is an equal opportunity employer promoting a diverse and inclusive work environment. We encourage qualified applicants of all backgrounds to apply.Job Type: Part-timePay: $19.00 - $21.00 per hourBenefits:<ul><li>Employee discount</li><li>Professional development assistance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Professional Chauffeur

PROFESSIONAL BUSINESS PROVIDERS

<div>Description:

We are looking for an employee to join our team at Midway International Airport to work weekend shifts as a dispatcher. As an important part of our team, you will be dispatching jobs to technicians as well provide administrative and office support to multiple supervisors.
Basic duties include (but not limited):<ul><li><ul><li>Answering incoming phone calls and direct to, or dispatch, the appropriate personnel.</li><li>Write basic letters, memos, and correspondence.</li><li>Create and/or modify management reports.</li><li>Data Entry</li></ul></li></ul>
Requirements:<ul><li><ul><li>Must be proficient with computers and software packages such as MS Office</li><li>Great communication skills</li><li>Customer service skills</li><li>Ability to multi-task and problem solve</li></ul></li></ul>
Hours &amp; Compensation:
Paid job training to start as soon as possible.
During a two-to-three-week timeframe, from Monday to Friday, employees are required to attend training sessions. These training sessions must cover every type of work shift (e.g., morning, afternoon, night), with the employee participating in at least one training session for each shift type.
Training will be modified around candidate's schedule as much as possible.
Shift Hours after training is complete:
Days Off Are During The Week
Full-Time Hours
Requirements:
<ul><li>Must be able to communicate clearly, efficiently and effectively</li><li>
Must have excellent customer service skills</li><li>
Must be able to work with a sense of urgency</li><li>
Must be able to multi-task and problem solve</li></ul></div>

CRO/Dispatcher - (Shift 2:00pm-10:30 pm)

Bjays transportation

Job Summary Join our team as a Non-Emergency Medical Transportation Driver and become a vital part of providing safe, reliable, and compassionate transportation services for individuals requiring non-emergency medical travel. In this energetic role, you will operate specialized vehicles to transport patients to medical appointments, ensuring comfort, safety, and punctuality. Your positive attitude and excellent driving skills will help enhance the well-being of our clients while maintaining the highest standards of professionalism and customer service.Duties<ul><li>Safely operate shuttle buses, paratransit vehicles, or other commercial transportation vehicles to transport patients to and from medical facilities.</li><li>Assist passengers with boarding and disembarking, including those with mobility challenges or special needs.</li><li>Conduct routine vehicle inspections and maintenance checks to ensure safety and compliance with all transportation regulations.</li><li>Communicate clearly with dispatchers, medical staff, and passengers to coordinate schedules and address any concerns promptly.</li><li>Maintain accurate logs of trips, mileage, fuel usage, and vehicle condition for reporting purposes.</li><li>Ensure all transportation activities adhere to safety protocols, traffic laws, and company policies.</li><li>Provide exceptional customer service by being friendly, attentive, and respectful to all passengers.</li></ul>Qualifications<ul><li>Proven experience in shuttle driving, delivery driving, bus driving, or limousine services is highly desirable.</li><li>Valid driver&rsquo;s license appropriate for the vehicle type (e.g., commercial driver&rsquo;s license or &lt;PERSON&gt; driver certification).</li><li>Strong communication skills to interact effectively with passengers and team members.</li><li>Ability to perform heavy lifting when assisting passengers or handling equipment.</li><li>Knowledge of paratransit operations and safety procedures is a plus.</li><li>Experience with vehicle maintenance routines or basic repairs is beneficial.</li><li>A clean driving record with a focus on safety and reliability. Join us in making a difference by delivering dependable transportation services that prioritize safety, comfort, and care!</li><li>7 year background check</li><li>Drug testing</li><li>Must work one Saturday a month</li><li>Occasional long distance trips; Example : St Louis to Champaign</li><li>We offer a 90 day incentive of $0.50 increase</li></ul>Job Type: Full-timePay: From $18.50 per hourBenefits:<ul><li>Company car</li><li>Fuel card</li><li>Paid training</li></ul>Application Question(s):<ul><li>What is your availability?</li></ul>Ability to Commute:<ul><li>Chicago, IL 60617 (Required)</li></ul>Work Location: In person

Non-Emergency Medical Transportation Driver

Vehicle Management Solutions

<div>Job Title: Customer Service/ Dispatch
Reports To: Terminal Manager
Job Summary:
We're looking for experienced and dedicated csr/dispatcher to join our fast-paced work place. We have need for the following shifts: Mid or night shift during the week (4:00 PM- 12:00 AM or 12:00 AM- 8:00 AM) and on the weekends 12 hours shifts (8:00 PM- 8:00 AM).
Job Responsibilities:<ul><li>
Efficiently dispatch tow trucks according to geographic zones and service priority, ensuring quick response times and optimal resource allocation.</li><li>
Maintain clear and effective communication with drivers to assist with navigation, service details, and updates.</li><li>
Handle customer inquiries, complaints, and bookings, providing informative and courteous responses.</li><li>
Monitor the location and status of tow trucks using GPS systems to optimize fleet usage and provide accurate ETA updates to customers.</li><li>
Record detailed information of calls, dispatches, and messages accurately and timely in our database.</li><li>
Coordinate with emergency services and law enforcement when necessary to provide prompt and coordinated responses.</li><li>
Implement and maintain logistics and scheduling systems to enhance operational efficiency.</li><li>
Provide administrative support to the management, such as preparing reports and maintaining records of service requests and outcomes.</li><li>
Handling of releases at the window.</li></ul>
Required Skills:<ul><li>
High school diploma or equivalent; further education in logistics, communication, or related fields is a plus.</li><li>
Proven experience in dispatch, customer service, or similar roles.</li><li>
Strong proficiency in using telecommunication systems and GPS tracking.</li><li>
Excellent communication and interpersonal skills, capable of handling stressful situations with poise.</li><li>
Ability to prioritize tasks and manage time effectively in a fast-paced environment.</li><li>
Technical skills, including familiarity with databases and office software.</li></ul>
Additional Requirements:<ul><li>
Ability to work under pressure and adapt to dynamic situations.</li></ul>
We Offer:<ul><li>
Competitive pay and benefits package.</li><li>
Opportunities for professional growth and development within a pivotal role.</li><li>
A collaborative and supportive work environment focused on innovation and efficiency.</li></ul>
Vehicle Management Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</div>

Explore 690+ Dispatcher and customer service representative black car limousine dispatcher in Chicago United States this March. Find roles across top companies and apply now to boost your career.

690 dispatcher and customer service representative black car limousine dispatcher jobs In Chicago United States

Dispatcher and Customer Service Representative - Black Car / Limousine Dispatcher

Customer Service/Sales Representative/Cold Calls

Dispatcher

Professional Chauffeur

CRO/Dispatcher - (Shift 2:00pm-10:30 pm)

Non-Emergency Medical Transportation Driver

Dispatcher