document control officer

Raffles Hotels & Resorts

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 Company Description
 
 
 
 Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
 
 
 
 Raffles The Red Sea
 
 will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travelers.
 
 
 
 Job Description
 
 
 
 Guest Experience &amp; Service Excellence
 
 
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 Deliver warm, personalized, and professional service to children and parents at all times.
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 Create a fun, welcoming, and inclusive environment within the Kids Club.
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 Ensure all children feel engaged, safe, and valued during activities.
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 Maintain luxury hospitality standards and uphold the Raffles brand image.
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 Build positive relationships with families and encourage repeat participation in activities.
 
 
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 Activities &amp; Entertainment
 
 
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 Organize and lead daily entertainment programs, games, arts &amp; crafts, educational activities, storytelling sessions, sports, and themed events.
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 Conduct indoor and outdoor recreational activities suitable for different age groups.
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 Participate in resort events, celebrations, and seasonal programs.
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 Assist in preparing activity schedules and creative concepts for children&rsquo;s entertainment.
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 Encourage creativity, teamwork, and learning through engaging experiences.
 
 
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 Safety &amp; Childcare Responsibilities
 
 
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 Ensure the safety and wellbeing of all children under supervision.
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 Follow child protection, safeguarding, and emergency procedures at all times.
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 Maintain accurate registration and sign-in/sign-out procedures.
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 Immediately report accidents, incidents, or guest concerns to management.
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 Ensure all activities comply with resort health and safety policies.
 
 
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 Operational Responsibilities
 
 
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 Maintain cleanliness, organization, and presentation of the Kids Club facilities.
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 Ensure toys, equipment, and activity materials are properly maintained and sanitized.
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 Monitor inventory levels of activity supplies and report replenishment needs.
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 Support opening and closing procedures of the Kids Club.
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 Assist other recreation operations when required.
 
 
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 Team Collaboration
 
 
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 Work closely with Recreation, Front Office, Housekeeping, Security, and Food &amp; Beverage teams to ensure seamless guest experiences.
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 Participate in departmental meetings and training sessions.
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 Promote teamwork and contribute positively to the resort culture.
 
 
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 Qualifications
 
 
 
 Qualifications &amp; Requirements
 
 
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 Previous experience in Kids Club, childcare, entertainment, hospitality, or recreational activities preferred.
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 Experience in luxury hospitality is an advantage.
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 Strong interpersonal and communication skills.
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 Energetic, creative, and outgoing personality.
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 Ability to work with children of different age groups and cultural backgrounds.
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 Basic first aid and CPR certification preferred.
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 Good command of English; additional languages are an advantage.
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 Ability to work flexible shifts, weekends, and holidays.
 
 
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 Competencies
 
 
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 Guest Passion
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 Creativity &amp; Engagement
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 Child Safety Awareness
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 Communication Skills
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 Teamwork &amp; Collaboration
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 Cultural Sensitivity
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 Problem Solving
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 Positive Attitude &amp; Professional Grooming
 
 
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 Physical Requirements
 
 
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 Ability to stand and move actively for extended periods.
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 Ability to participate in sports, dancing, games, and outdoor activities.
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 Capability to lift and carry activity materials when required.
 
 
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 Additional Information
 
 
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 Understanding of Ultra-Luxury guest expectations and brand alignment.
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 experience in project coordination, scheduling, and document control during pre-Opening stages.
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 Experience in pre-Opening is a must.
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 A proactive, anticipatory approach with a strong sense of ownership and accountability.
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 Impeccable grooming and personal presentation aligned with Luxury standards.
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Kids Club Entertainer/Animator - Raffles The Red Sea

InterContinental The Red Sea

Director of Security Company: InterContinental The Red Sea Location: Umluj, Saudi Arabia Employment Type: Full-time Job Overview InterContinental The Red Sea, a new five-star oasis of barefoot luxury on Shura Island, is seeking an experienced and dedicated Director of Security. Our stunning resort, featuring 178 luxury rooms and 32 suites, is surrounded by natural lagoons and mangroves. As the Director of Security, you will be responsible for leading our security department, ensuring the safety and security of all guests, colleagues, and resort assets. This is a critical leadership role responsible for creating a secure and tranquil environment that aligns with our world-class standards of hospitality. Responsibilities  <ul><li>Develop, implement, and maintain comprehensive security strategies, policies, and procedures for the entire resort.</li><li>Lead, manage, and train a high-performing security team, fostering a culture of vigilance, professionalism, and guest service.</li><li>Conduct regular risk assessments of the property, including guest areas, event spaces, restaurants, and back-of-house operations, to identify and mitigate potential threats.</li><li>Oversee the operation and maintenance of all security systems, including CCTV, access control, and alarm systems.</li><li>Manage all security-related incidents, conduct thorough investigations, and produce detailed reports for senior management.</li><li>Act as the primary liaison with local law enforcement, government agencies, and emergency services.</li><li>Develop and implement robust crisis management and emergency response plans, ensuring all team members are fully trained.</li><li>Manage the security department's budget, including forecasting and resource allocation.</li><li>Ensure the resort's full compliance with all local laws and regulations pertaining to safety and security.</li></ul>Qualifications  <ul><li>Proven experience in a senior security management role, preferably within a five-star hotel or luxury resort environment.</li><li>Demonstrable experience in leading and developing a significant security team.</li><li>Extensive knowledge of modern security principles, practices, and technologies.</li><li>Strong leadership, communication, and interpersonal skills, with the ability to interact effectively with guests and colleagues at all levels.</li><li>Excellent problem-solving, organisational, and decision-making capabilities.</li><li>Ability to remain calm and authoritative in high-pressure situations.</li><li>Proficiency in English is essential; knowledge of Arabic is highly advantageous.</li><li>A relevant degree or professional certification in security management or a related field is preferred.</li></ul> What We Offer  <ul><li>An opportunity to join a flagship luxury property and be a part of its opening success story.</li><li>A dynamic and supportive work environment where excellence is recognised and rewarded.</li><li>Opportunities for professional development and career advancement within the InterContinental Hotels Group.</li><li>A competitive remuneration package.</li></ul>

Director of Security

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Kids Club Entertainer/Animator - Raffles The Red Sea

Director of Security