e-commerce and social media executive Jobs in Istanbul

e-commerce and social media executive

content and media executive Jobs in Istanbul

content and media executive

digital communications and social media assistant manager/manager Jobs in Istanbul

digital communications and social media assistant manager/manager

e-commerce growth manager Jobs in Istanbul

e-commerce growth manager

e-commerce key account manager Jobs in Istanbul

e-commerce key account manager

e commerce and social media executive

Accor

<div>
 
 Company Description
 
 
 
 The Grand Tarabya Managed by Accor
 
 
 As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory.
 
 
 
 Job Description
 
 
 
 We are seeking a dynamic, creative, and digitally savvy E-Commerce and Social Media Executive to join our team in Istanbul, T&uuml;rkiye. This role is key to driving online revenue growth, enhancing our digital presence, and elevating brand visibility across e-commerce and social media platforms.
 
 
 <ul>
 <li>
 Develop and implement e-commerce strategies to increase online sales and enhance customer experience
 </li>
 <li>
 Manage, update, and optimize e-commerce platforms, ensuring efficient daily operations and continuous improvement
 </li>
 <li>
 Plan, create, and execute social media marketing campaigns across all relevant channels to drive engagement and traffic
 </li>
 <li>
 Produce high-quality, visually compelling social media content aligned with brand guidelines
 </li>
 <li>
 Monitor, analyze, and report on e-commerce performance and social media KPIs
 </li>
 <li>
 Collaborate with marketing, sales, and creative teams to ensure unified digital communication and branding
 </li>
 <li>
 Stay current with e-commerce trends, social media best practices, and emerging digital tools
 </li>
 <li>
 Implement SEO and SEM initiatives to improve search visibility and online reach
 </li>
 <li>
 Respond to customer inquiries on social media promptly and professionally
 </li>
 <li>
 Coordinate influencer collaborations, partnerships, and digital promotional activities
 </li>
 <li>
 Utilize AI tools (e.g., ChatGPT, Gemini, geo-based search engines) to enhance content creation, research, and campaign optimization
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Digital Marketing, Business, or a related field
 </li>
 <li>
 1&ndash;3 years of experience in e-commerce and social media marketing
 </li>
 <li>
 Strong command of major social media platforms (Instagram, Facebook, TikTok, Twitter/X, LinkedIn)
 </li>
 <li>
 Experience with digital marketing and analytics tools (Google Analytics, Meta Ads Manager, Google Ads etc.)
 </li>
 <li>
 Excellent content creation skills with a strong visual eye for aesthetics and brand alignment
 </li>
 <li>
 Solid understanding of SEO and SEM principles
 </li>
 <li>
 Analytical mindset with the ability to extract insights and translate them into actionable strategies
 </li>
 <li>
 Creative, innovative, and proactive approach to digital marketing
 </li>
 <li>
 Strong organizational skills and the ability to manage multiple projects in a fast-paced environment
 </li>
 <li>
 Customer-focused with excellent communication and interpersonal skills
 </li>
 <li>
 Interest in AI-based tools (ChatGPT, Gemini, geo search engines) and their application in digital marketing
 </li>
 <li>
 Up-to-date knowledge of digital trends, e-commerce innovations, and social media best practices
 </li>
 <li>
 Fluency in both Turkish and English
 </li>
 </ul>
</div>

E-Commerce And Social Media Executive

<div>Company Description 
The Grand Tarabya Managed by Accor
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. 
Job Description 
We are seeking a dynamic, creative, and digitally savvy E-Commerce and Social Media Executive to join our team in Istanbul, T&uuml;rkiye. This role is key to driving online revenue growth, enhancing our digital presence, and elevating brand visibility across e-commerce and social media platforms.<ul><li>
Develop and implement e-commerce strategies to increase online sales and enhance customer experience</li><li>
Manage, update, and optimize e-commerce platforms, ensuring efficient daily operations and continuous improvement</li><li>
Plan, create, and execute social media marketing campaigns across all relevant channels to drive engagement and traffic</li><li>
Produce high-quality, visually compelling social media content aligned with brand guidelines</li><li>
Monitor, analyze, and report on e-commerce performance and social media KPIs</li><li>
Collaborate with marketing, sales, and creative teams to ensure unified digital communication and branding</li><li>
Stay current with e-commerce trends, social media best practices, and emerging digital tools</li><li>
Implement SEO and SEM initiatives to improve search visibility and online reach</li><li>
Respond to customer inquiries on social media promptly and professionally</li><li>
Coordinate influencer collaborations, partnerships, and digital promotional activities</li><li>
Utilize AI tools (e.g., ChatGPT, Gemini, geo-based search engines) to enhance content creation, research, and campaign optimization</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Marketing, Digital Marketing, Business, or a related field</li><li>
1&ndash;3 years of experience in e-commerce and social media marketing</li><li>
Strong command of major social media platforms (Instagram, Facebook, TikTok, Twitter/X, LinkedIn)</li><li>
Experience with digital marketing and analytics tools (Google Analytics, Meta Ads Manager, Google Ads etc.)</li><li>
Excellent content creation skills with a strong visual eye for aesthetics and brand alignment</li><li>
Solid understanding of SEO and SEM principles</li><li>
Analytical mindset with the ability to extract insights and translate them into actionable strategies</li><li>
Creative, innovative, and proactive approach to digital marketing</li><li>
Strong organizational skills and the ability to manage multiple projects in a fast-paced environment</li><li>
Customer-focused with excellent communication and interpersonal skills</li><li>
Interest in AI-based tools (ChatGPT, Gemini, geo search engines) and their application in digital marketing</li><li>
Up-to-date knowledge of digital trends, e-commerce innovations, and social media best practices</li><li>
Fluency in both Turkish and English</li></ul></div>

Beyyoglu

<div>
 
 
 About Beyyoglu
 
 
 
 Beyyoglu is a contemporary fashion brand redefining urban style through high-quality design and digital excellence. With a strong presence in both retail and e-commerce, Beyyoglu continues to grow internationally, with flagship stores in Turkey and London. Our mission is to blend creativity, technology, and data to deliver exceptional fashion experiences worldwide.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking an
 
 experienced, data-driven, and strategic E-Commerce Growth Manager
 
 to lead Beyyoglu&rsquo;s entire online ecosystem.
 
 
 This role combines
 
 branding, digital marketing, sales, customer experience, and creative operations
 
 under one growth-oriented leadership. The E-Commerce Growth Manager will be directly responsible for driving
 
 revenue growth, conversion performance, and brand visibility
 
 across all digital channels and markets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Branding &amp; Marketing
 
 
 <ul>
 <li>
 Build and execute 360&deg; marketing strategies across all digital touchpoints.
 </li>
 <li>
 Manage paid media (Meta, Google, TikTok, Pinterest, etc.) and SEO/SEM initiatives to ensure maximum brand exposure and conversion.
 </li>
 <li>
 Oversee brand consistency across all creative assets and campaigns, ensuring alignment with the Beyyoglu brand voice.
 </li>
 </ul>
 
 
 2. Sales &amp; Channels Management
 
 
 <ul>
 <li>
 Lead all online sales operations including
 
 official website, marketplaces (Trendyol, Hepsiburada, Boyner, Zalando, etc.)
 
 , and new global e-commerce partnerships.
 </li>
 <li>
 Create and execute growth roadmaps to increase online sales, improve ROAS, and optimize funnel performance.
 </li>
 <li>
 Manage inventory alignment, pricing strategies, and promotional campaigns to maximize profitability.
 </li>
 </ul>
 
 
 3. Customer Experience &amp; Call Center
 
 
 <ul>
 <li>
 Oversee the
 
 call center operations
 
 , ensuring seamless customer communication and service excellence.
 </li>
 <li>
 Implement data-driven improvements in customer satisfaction, NPS, and retention metrics.
 </li>
 <li>
 Collaborate with logistics and fulfillment teams to ensure smooth end-to-end customer experience.
 </li>
 </ul>
 
 
 4. Creative &amp; Influencer Marketing
 
 
 <ul>
 <li>
 Manage all
 
 creative content production
 
 including photo, video, and copy assets.
 </li>
 <li>
 Plan and coordinate
 
 influencer collaborations
 
 , product seeding, and social media activations to drive engagement and sales.
 </li>
 <li>
 Lead storytelling initiatives that enhance brand identity and emotional connection with the audience.
 </li>
 </ul>
 
 
 5. Social Media &amp; Communication
 
 
 <ul>
 <li>
 Oversee all
 
 social media platforms
 
 (Instagram, TikTok, YouTube, LinkedIn, etc.) to ensure strategic content planning and performance optimization.
 </li>
 <li>
 Monitor and report on social and engagement metrics, using data to guide future content and communication strategies.
 </li>
 </ul>
 
 
 6. Reporting &amp; Analysis
 
 
 <ul>
 <li>
 Analyze performance across all channels using GA4, Looker Studio, and other BI tools.
 </li>
 <li>
 Report directly to top management with actionable insights and growth recommendations.
 </li>
 <li>
 Set measurable KPIs for marketing, sales, and content teams, ensuring alignment with overall business goals.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Minimum 10 years of professional experience
 
 in e-commerce, digital marketing, or growth management&mdash;preferably within the fashion retail industry.
 </li>
 <li>
 Proven success in managing multi-channel digital sales operations and achieving strong revenue growth.
 </li>
 <li>
 Expertise in Shopify, Meta Ads Manager, Google Analytics (GA4), and marketing automation tools.
 </li>
 <li>
 Strong leadership and project management skills, with experience managing cross-functional teams.
 </li>
 <li>
 
 Fluency in English &ndash; Upper Intermediate or above (required).
 
 </li>
 <li>
 Strong analytical mindset with an understanding of ROI, ROAS, and performance optimization.
 </li>
 <li>
 Entrepreneurial, creative, and growth-oriented professional who thrives in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Opportunity to lead digital growth for a fast-expanding international fashion brand.
 </li>
 <li>
 Creative and data-driven working environment with room for innovation.
 </li>
 <li>
 Competitive salary, performance-based bonuses, and global career development opportunities.
 </li>
 <li>
 A collaborative, ambitious, and forward-thinking team culture.
 </li>
 </ul>
</div>

E-Commerce Growth Manager

MONETA İnsan Kaynakları & Yönetim Danışmanlık

<div>
 
 Moneta is looking for an &ldquo;E-commerce Business Activation Manager&rdquo; for our global business partner.
 
 
 
 
 
 Be the Expert and main Point of Contact on all eRetailer related subjects, in collaboration with Marketing and Sales teams;
 
 <ul>
 <li>
 Be an expert of online practices on his/her categories and the &ldquo;Ambassador&rdquo; of E Commerce business model amongst local teams (both Marketing &amp; Sales)
 </li>
 <li>
 Work closely with the E-Category Manager at Continent level, in deploying and executing local E-Cat Man &amp; E-Commerce Activations
 </li>
 <li>
 Facilitate customer relationships on all digital/E-Commerce topics, working closely with E-KAMs (Pure Players and Click&amp;Mortar) and Digital Managers to define customer action plans
 </li>
 <li>
 Develop employees awareness with regular meetings and trainings on retail media.
 </li>
 </ul>
 
 
 
 
 Drive and pilot specific e-commerce shopper activation plan to exploit market and customer opportunities with specific pure-players and click &amp; mortar customer, using the following levers:
 
 <ul>
 <li>
 Define specific E-commerce assortment based on in-depth analysis of both shopper&rsquo;s, market&rsquo;s, and retailer&rsquo;s needs &amp; specifities, in strong collaboration with local Marketing teams and BUs
 </li>
 <li>
 Monitor closely our positions in terms of assortment in our main retailers&rsquo; websites
 </li>
 <li>
 Pilot and Monitor perfect execution in our Level of Services (in-stock performances, supply chain efficiency&hellip;)
 </li>
 <li>
 Collaborate on categories online sales&rsquo; level and associated margins, with KAM
 </li>
 <li>
 Define and implement specific promotional and communication activations in our e-commerce partners websites (through retail media operations)
 </li>
 <li>
 Be a &ldquo;guardian&rdquo; of Content execution in the e-retail landscape
 </li>
 <li>
 Deploy and manage Content push solutions to our main online retailers
 </li>
 <li>
 Be the main point of contact as regards to Online Product content to both BUs and Continent teams
 </li>
 <li>
 Initiate and manage local E-Cat Man initiatives, in line with EMEA guidelines, and focused on key online players and key categories
 </li>
 <li>
 Accelerate the deployement of our E-merchandising recommendations and E-Cat Man tools (product finders), based on our key Category Strategic objectives (CAP)
 </li>
 <li>
 Assist local Category Managers in in-store digitalization initiatives to enrich shopping experience at POS level (implementation of tablets, new digitalized POS materials, virtual or augmented reality, etc..)
 </li>
 </ul>
 
 
 
 
 Analyse and Provide Insights on Key Online/E-Commerce Data &amp; Metrics:
 
 <ul>
 <li>
 Work closely with local Data Analyst (if present) to understand performance on our main online KPIs, and derive action plans
 </li>
 <li>
 Gain a full understanding on our E-retailer&rsquo;s business models, main specificities/ways of working and Promo/Communication means
 </li>
 <li>
 Define, with eKam/CatMan, the eRetail media strategy supporting the development of our on-line market share.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Marketing Master or related degree,
 </li>
 <li>
 10 years experience as category manager/product manager/ecommerce manager in a online environment
 </li>
 <li>
 Expert of online practices,
 </li>
 <li>
 Track record of success in building e-commerce activation plan, showing commercial wins,
 </li>
 <li>
 Global vision but adopting a customer-oriented attitude,
 </li>
 <li>
 Data crunching &amp; Analytical skills (strong command of MS Office Suite, especially XLS)
 </li>
 </ul>
</div>

E-commerce Business Activation Manager

Pazarama

<div>
 
 
 Hi, I've got something to share with you!
 
 
 
 
 
 
 My name is Pazarama.
 
 
 
 
 
 
 Who am I?
 
 
 
 
 
 
 I&rsquo;m an e-commerce platform that makes life easier for my customers and business partners&mdash;a place where you can find everything you need. My name is a blend of the words "Bazaar" and "Panorama." I'm here to offer a panoramic view of the e-commerce world, creating a marketplace where everyone can find what they&rsquo;re looking for. Plus, with the strength of being a subsidiary of &Idot;&scedil; Bank and my broad perspective, I aim to create a sustainable shopping ecosystem.
 
 
 I&rsquo;m everywhere, making it easy for you to reach me: Pazarama mobile, the Pazarama website, &Idot;&scedil;Cep, Maximum Mobile and physical stores.
 
 
 From hotel and flight bookings to car rentals, online shopping to transportation card top-ups, even fuel payments without leaving your car, and exciting sweepstakes&mdash;I provide an all-in-one platform to meet all your needs.
 
 
 But that's not all... I aim to please those who choose me by offering payment options packed with discounts, instalment plans, and rewards. I don't just make shopping easier; I make it more rewarding with everything I&rsquo;ve mentioned. I&rsquo;m constantly evolving, enhancing myself and my technologies for my users and business partners.
 
 
 
 
 
 
 So, what can I do for you?
 
 
 
 
 
 
 This is a journey, and we&rsquo;re in it together. We&rsquo;ll enhance your skills with career-supporting training and create opportunities to achieve your dreams together. Every step of the way, we&rsquo;ll make this journey more vibrant with your ideas, enthusiasm, and talents. In this adventure, where you won&rsquo;t be afraid of making mistakes, we can turn your dreams into reality together.
 
 
 
 
 
 If you want to join me on this journey, apply for the position below and become part of our team!
 
 
 
 
 
 Pazarama is with you on your career journey 💙
 
 
 
 
 
 
 Experience:
 
 
 
 
 
 
 Minimum of
 
 4 years
 
 of progressive experience in Public Relations, Corporate Communications, Media Relations, or Social Media Management. A combination of agency and in-house experience is highly valued.
 
 
 
 
 
 
 Key Skills &amp; Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Ability to write diverse content types, including press releases, articles, opinion pieces, speeches, corporate announcements, and website content.
 </li>
 <li>
 Proficiency in media monitoring and analysis tools, identifying trends and opportunities.
 </li>
 <li>
 Ability to develop, implement, and manage comprehensive PR strategies and campaigns aligned with business objectives.
 </li>
 <li>
 Experience in providing strategic PR support for event management, sponsorships, partnership initiatives and corporate social responsibility projects.
 </li>
 <li>
 Adept at anticipating potential crisis situations, developing proactive crisis communication plans, and executing swift and effective communication strategies during crises.
 </li>
 <li>
 Demonstrated ability to create, curate, and manage compelling content for various social media platforms (e.g., LinkedIn, Instagram, TikTok, etc.) and directly manage company social media accounts.
 </li>
 <li>
 Experience in developing and implementing social media content calendars, engagement strategies, and community management.
 </li>
 <li>
 Experience with influencer/key opinion leader relations, outreach, and management is a significant advantage.
 </li>
 <li>
 Ability to define Key Performance Indicators (KPIs) for PR and social media activities, measure their effectiveness, and provide regular, insightful reports to stakeholders.
 </li>
 <li>
 Proficiency in media coverage and social media performance analysis, sentiment analysis, and ROI reporting.
 </li>
 <li>
 Ability to manage PR projects across all stages, collaborating with internal and external stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 
 Strong interpersonal and networking skills, proactive and results-oriented mindset, meticulous attention to detail, high creativity and innovation, excellent organizational abilities, collaborative team player, adaptable, and resilient in a fast-paced environment,profiency in project management.
 
 
 
 
 
 
 Bu ilan sebebiyle yapaca&gbreve;&inodot;n&inodot;z ba&scedil;vurular arac&inodot;l&inodot;&gbreve;&inodot;yla toplanacak ki&scedil;isel verileriniz, veri sorumlusu Topkap&inodot; Dan&inodot;&scedil;manl&inodot;k Elektronik Hizmetler Pazarlama ve Ticaret A.&Scedil;. taraf&inodot;ndan 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) ve ilgili mevzuat kapsam&inodot;nda i&scedil; ba&scedil;vuru s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla otomatik yollarla i&scedil;lenecektir. Ayd&inodot;nlatma Metni&rsquo;ne
 
 https://cdn.pazarama.com/docs/is-basvurusu-aydinlatma-metni.pdf
 
 linkinden ula&scedil;abilirsiniz. &Idot;lan&inodot;m&inodot;za ba&scedil;vuru yapman&inodot;z halinde ilgili metnin t&uuml;m&uuml;n&uuml; onaylam&inodot;&scedil; kabul edileceksiniz.
 
 
</div>

Sr. Corporate & Public Relations Specialist

NMQ Digital

<div>
 
 
 ABOUT US
 
 
 
 We are a fast-growing, close-knit, dynamic, and successful Digital Services Company that specializes in providing support to large multinational companies for SEO, Product &amp; Web Content Management, Social Media Management, Performance Marketing, E-Commerce Management, CRM &amp; E-Mail Marketing Automation, DX &amp; Development, Data Management &amp; Analytics, Project Management, Digital Consultancy, and Recruitment.
 
 
 
 
 
 As a multinational Dutch company, we have offices in Amsterdam, Istanbul, Lisbon, Kuala Lumpur, Bogota, Zurich &amp; Portland. With our exceptionally talented &amp; diverse team, and our A+ client portfolio, the world is our oyster!
 
 
 
 
 
 We are looking for a
 
 UI/UX &amp; Content Designer
 
 to design projects across websites, CRM, dashboards, and CRO initiatives.
 
 
 
 
 
 
 Please note that this is a freelancer contract role.
 
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 <ul>
 <li>
 Landing pages, dashboards, and A/B testing variants
 </li>
 <li>
 High-fidelity interactive prototypes with conversion-focused UX
 </li>
 <li>
 Data visualizations and user flow enhancements
 </li>
 <li>
 Social Media and Paid Media asset creation
 </li>
 <li>
 Ensure design quality and consistency across all projects and platforms
 </li>
 <li>
 Collaborate with content managers, strategists, and developers to implement seamless user experiences
 </li>
 <li>
 Conduct QA reviews and uphold brand guidelines
 </li>
 <li>
 Participate in client presentations and confidently explain design rationale
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 5+ years of experience in UI/UX design, preferably in an agency or fast-paced environment
 </li>
 <li>
 Mastery in tools like Figma, Adobe CC, or similar
 </li>
 <li>
 Strong understanding of data-driven design, CRO principles, and responsive design
 </li>
 <li>
 Experience with interactive dashboards (Power BI, Tableau) is a plus
 </li>
 <li>
 Excellent communication skills and a strategic mindset
 </li>
 <li>
 Ability to translate insights into creative and functional designs
 </li>
 <li>
 Fluent in English; other languages are a bonus
 </li>
 </ul>
 
 Nice to Have:
 
 <ul>
 <li>
 Motion design skills or experience working alongside motion designers
 </li>
 <li>
 Experience in e-commerce UX or SaaS interfaces
 </li>
 <li>
 Familiarity with CRM systems (e.g., HubSpot, Salesforce)
 </li>
 </ul>
 
 
 
 
 
 
 
 If you are interested in joining our team, please apply with your CV in English.
 
 
 
 
 
 
 By applying to this job advertisement, you accept that you have shared your personal data within the scope of the clarification text we have provided at www.nmqdigital.com
 
 
 
 
 
 
 NMQ Digital is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 
 
 
 
 
 Don't be discouraged if you feel that you don&rsquo;t fully meet every single one of the requirements for a particular role, there is always room for growth in NMQ!
 
 
 
 
 
 Should your application be successful, a member of our Talent Acquisition team will make contact with you shortly. If, however, you are not contacted regarding the position you applied for within 30 days, please consider that your application has not been successful for that role.
 
</div>

Freelance - UI/UX & Content Designer

Arabian Oud

<div>
 
 
 About us:
 
 Arabian Oud's long journey began in the traditional former marketplace of Riyadh, Souk al-Azal, intending to source one of the rarest scent profiles on earth, Oud, which has been a staple in Middle Eastern perfumery for centuries. Today, the Arabian Oud fragrance house &ndash; headquartered in Saudi Arabia &ndash; is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Milano, Madrid, Nice, Berlin, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, and Westfield London.
 
 
 
 
 
 
 Role Purpose:
 
 We are seeking strategic and hands-on E-Commerce Specialist to manage and grow our online presence in Turkiye. The successful candidate will be responsible for the day-to-day management of our sales on key marketplaces (Trendyol, Hepsiburada, and Amazon TR) and our own web store. This role is perfect for an operational expert who thrives on detail, loves data, and possesses a deep understanding of the local Turkish e-commerce landscape. Their hands-on experience and market insights will be highly valued and will directly influence strategic decisions for the region. The specialist will report to the E-commerce Manager and collaborate closely with marketing and operations teams to deliver a flawless brand experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. E-Commerce Operations &amp; Strategy
 
 
 <ul>
 <li>
 Manage and optimize our Turkish e-commerce website and all marketplace accounts (Trendyol, Hepsiburada, Amazon TR Seller Central), ensuring a seamless user experience and premium brand consistency.
 </li>
 <li>
 Oversee end-to-end product catalog management: create accurate and compelling product listings (content, imagery, pricing) and ensure they are consistently updated across all platforms.
 </li>
 <li>
 Administer and maintain Key Performance Indicators (KPIs) for our marketplace stores.
 </li>
 <li>
 Collaborate with the marketing team to plan and execute digital campaigns (including email, SMS, and marketplace-specific promotions) to drive traffic and conversion.
 </li>
 <li>
 Leverage basic SEO and SEM knowledge to enhance product visibility and organic reach on platforms and search engines.
 </li>
 <li>
 Lead the operational setup and management of new digital channels (e.g., TikTok Shop Turkey) as they become relevant.
 </li>
 </ul>
 
 
 2. Customer Experience &amp; Support
 
 
 <ul>
 <li>
 Serve as the primary point of contact for customer inquiries via email and chat, ensuring timely, professional, and empathetic responses that reflect our brand values.
 </li>
 <li>
 Manage the post-purchase process, including resolving issues related to returns, refunds, and damaged or lost shipments.
 </li>
 <li>
 Analyze customer feedback and inquiries to identify trends and propose improvements to products, processes, or the overall customer experience (CX).
 </li>
 <li>
 Continuously monitor and seek to enhance the end-to-end customer journey, from checkout to delivery, to minimize friction and maximize satisfaction.
 </li>
 </ul>
 
 
 3. Supply Chain &amp; Logistics Coordination
 
 
 <ul>
 <li>
 Proactively monitor and update online inventory levels to prevent stockouts and overstocking across all platforms.
 </li>
 <li>
 Partner with Logistics and Warehouse teams to track stock transfers, returns, and ensure fulfillment KPIs are met.
 </li>
 <li>
 Be the main point of contact for third-party logistics (3PL) and delivery partners in Turkiye.
 </li>
 <li>
 Support wholesale orders and offline sales channels when occasionally required.
 </li>
 </ul>
 
 
 4. Performance Tracking &amp; Reporting
 
 
 <ul>
 <li>
 Generate and analyze weekly/monthly reports on sales performance, conversion rates, return rates, and campaign ROI.
 </li>
 <li>
 Use analytics tools (Google Analytics, platform-native dashboards) to identify trends, bottlenecks, and growth opportunities.
 </li>
 <li>
 Present clear, actionable insights and recommendations to management to inform strategic
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, E-Commerce, or a related field.
 </li>
 <li>
 Minimum 2+ years of hands-on e-commerce experience, specifically managing marketplace platforms.
 </li>
 <li>
 Must-have proven experience with Trendyol Seller Center and/or Hepsiburada Panel.
 </li>
 <li>
 Strong analytical skills and comfort with data-driven decision-making (Google Analytics, Excel/Power BI).
 </li>
 <li>
 Basic knowledge of digital marketing principles (SEO, SEM, social media).
 </li>
 <li>
 Strategic, proactive mindset with a keen eye for detail and process optimization.
 </li>
 <li>
 Excellent communication and collaboration skills.
 </li>
 <li>
 Fluency in Turkish and English is mandatory.
 </li>
 </ul>
</div>

E-commerce Specialist

Explore 1590+ E commerce and social media executive in Istanbul this December. Find roles across top companies and apply now to boost your career.

1590 e commerce and social media executive jobs IN Istanbul

E-Commerce And Social Media Executive

E-Commerce And Social Media Executive

E-Commerce Growth Manager

E-commerce Business Activation Manager

Sr. Corporate & Public Relations Specialist

Freelance - UI/UX & Content Designer

E-commerce Specialist