e-commerce customer support representative

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customer service representative (csr) Jobs in Faisalabad

customer service representative (csr)

customer service representative (remote) Jobs in Faisalabad

customer service representative (remote)

customer support executive (remote) Jobs in Faisalabad

customer support executive (remote)

e-commerce customer support representative Jobs in Faisalabad

retail coordinator

e commerce customer support representative

Cyborg Solutions

<ul><li>Handle customer inquiries and orders through WhatsApp, Daraz, and other online platforms.</li><li>Respond to customer messages in a professional and timely manner.</li><li>Assist customers with product information, pricing, order status, and delivery-related queries.</li><li>Manage and update product listings on Daraz when required.</li><li>Coordinate with the operations team regarding orders, dispatches, and customer issues.</li><li>Process and maintain records of orders, returns, exchanges, and complaints.</li><li>Monitor customer feedback and reviews and report issues to management.</li><li>Basic computer proficiency and familiarity with online marketplaces.</li><li>Good communication and customer handling skills.</li><li>Ability to work responsibly, professionally, and maintain accurate records.</li></ul>Pay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

E-Commerce Customer Support Representative

Bigzone FZ LLC

Company: BigZone WorldLocation: Islamabad, Rawalpindi, Lahore, Karachi, Faisalabad, Peshawar, Multan, Sargodha,Job Type: Full-TimeSalary: PKR 75,000 &ndash; 100,000 + Commission + Performance BonusesAbout BigZone WorldBigZone World is a rapidly growing global marketplace connecting sellers, brands, and businesses with customers through digital commerce, seller enablement, and fulfillment solutions.We are looking for ambitious Business Development Executives to help expand our seller network and fulfillment partner ecosystem across Pakistan.Key Responsibilities<ul><li>Identify and onboard new sellers to the BigZone marketplace.</li><li>Promote and sell Professional Store Setup packages.</li><li>Conduct meetings and presentations with business owners and retailers.</li><li>Build strong relationships with merchants and business communities.</li><li>Support sellers in launching and growing their online stores.</li><li>Identify and onboard fulfillment partners within assigned territories.</li><li>Generate leads through field visits, networking, referrals, and business outreach.</li><li>Achieve monthly sales and onboarding targets.</li><li>Submit daily and weekly activity reports.</li></ul>Monthly Targets<ul><li>30 New Seller Registrations</li><li>20 Professional Store Setup Sales</li><li>1,000+ Product Listings</li><li>1 Fulfillment Partner Onboarding (until city coverage is completed)</li></ul>Requirements<ul><li>Bachelor's degree preferred.</li><li>2+ years experience in sales, business development, banking, FMCG, telecom, real estate, e-commerce, or related sectors.</li><li>Strong communication and negotiation skills.</li><li>Ability to conduct field sales and business meetings.</li><li>Self-motivated and target-oriented mindset.</li><li>Own transport will be an advantage.</li></ul>Compensation &amp; BenefitsBase Salary: PKR 75,000 &ndash; 100,000Commission:<ul><li>PKR 1,000 per Professional Store Setup Sale</li><li>PKR 10,000 per Approved Fulfillment Partner</li></ul>Performance Bonus:<ul><li>PKR 10,000 for achieving monthly targets</li><li>Additional incentives for top performers</li></ul>Career Growth PathBusiness Development Executive &rarr; Senior Business Development Executive &rarr; City Manager &rarr; Regional Manager &rarr; Head of Seller Acquisition &amp; GrowthWhy Join BigZone?<ul><li>Fast-growing technology company</li><li>Strong career growth opportunities</li><li>Attractive commission structure</li><li>Opportunity to build a nationwide business network</li><li>Work with one of Pakistan's emerging digital commerce platforms</li></ul>Apply Now and become part of Pakistan's next-generation marketplace ecosystem.Pay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Business Development Executive (BDE)

TalentPop App

<div>
 
 Join Our Team at TalentPop App as an Influencer Marketing Specialist!
 
 
 
 At TalentPop App, we're on a mission to transform the digital landscape through impactful influencer partnerships. We're looking for an innovative and strategic Influencer Marketing Specialist with strong marketing experience to help shape the future of e-commerce. If you're passionate about influencer marketing, skilled in executing high-impact campaigns, and eager to make a real impact, this is the perfect opportunity for you!
 
 
 
 Why You'll Love This Role
 
 
 
 You&rsquo;ll be at the forefront of developing and executing marketing strategies that leverage influencers to build brand awareness, drive engagement, and boost conversions. As part of our team, your creativity, strategic thinking, and results-driven approach will directly contribute to our growth and success.
 
 
 
 What You'll Do
 
 
 
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 <li>
 Develop Strategies: Create influencer marketing plans that align with overall marketing objectives, brand goals, and measurable KPIs.
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 Source Talent: Identify and engage influencers who resonate with our brand, target audience, and campaign goals.
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 Build Partnerships: Cultivate and maintain strong, professional relationships with influencers, agencies, and brand partners.
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 Oversee Campaigns: Manage campaign timelines, content creation, and deliverables in collaboration with influencers and the marketing team.
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 Ensure Quality: Provide creative direction and review influencer content to ensure it aligns with brand identity and campaign messaging.
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 Analyze &amp; Report: Use analytics tools to measure performance, generate reports, and optimize future marketing initiatives.
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 Collaborate Across Teams: Work closely with social media, content, and paid marketing teams to ensure campaigns integrate seamlessly into broader marketing efforts.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
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 <li>
 At least 1 year of proven experience in influencer marketing, with a solid background in broader marketing campaigns.
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 Exceptional relationship-building, negotiation, and communication skills.
 </li>
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 In-depth understanding of social media platforms, influencer trends, digital marketing strategies, and audience engagement tactics.
 </li>
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 Strong analytical skills with the ability to interpret performance data and translate insights into actionable strategies.
 </li>
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 A creative and passionate mindset for digital marketing, brand storytelling, and campaign innovation.
 
 
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 </ul>
 
 Tech Requirements
 
 
 
 <ul>
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 Personally owned PC or laptop with sufficient processing power.
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 Reliable internet connection with a minimum of 25 Mbps for both upload and download speed.
 
 
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 </ul>
 
 Perks And Benefits
 
 
 
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 Permanent remote work setup, giving you the flexibility to work from anywhere.
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 HMO coverage or a health stipend to support your health and well-being.
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 Performance bonuses to reward your hard work and success.
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 Generous Paid Time Off (PTO) to rest and recharge.
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 Opportunities for professional growth and development within a dynamic and supportive environment at TalentPop App.
 
 
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 </ul>
 
 Special Instruction
 
 
 
 For us to prioritize your application for the
 
 Influencer Marketing Specialist
 
 role, please enter code
 
 INFL26
 
 when asked.
 
 
 
 At TalentPop App, we&rsquo;re not just hiring; we&rsquo;re building a team of passionate, innovative individuals who will drive the future of e-commerce. If you&rsquo;re ready to make a real impact and take your marketing career to the next level, apply now!
 
</div>

Influencer Marketing Specialist

Techno Batch

Job OverviewWe are looking for a results-driven Performance Marketing Specialist to join our team and help grow our business through data-driven digital marketing campaigns. The ideal candidate will be responsible for planning, launching, managing, and optimizing paid advertising campaigns across multiple platforms to generate leads, increase conversions, and maximize return on investment (ROI).Responsibilities<ul><li>Create, manage, and optimize paid advertising campaigns on Meta (Facebook &amp; Instagram), Google Ads, TikTok, and LinkedIn.</li><li>Monitor campaign performance and adjust strategies to improve results.</li><li>Manage advertising budgets efficiently to maximize ROI and ROAS.</li><li>Conduct audience research, targeting, and retargeting campaigns.</li><li>Perform A/B testing on ad creatives, landing pages, and campaign strategies.</li><li>Track and analyze key performance indicators (KPIs) such as CPA, CTR, conversion rates, CAC, and ROAS.</li><li>Set up and manage tracking tools, including Google Analytics 4 (GA4), Google Tag Manager, and conversion pixels.</li><li>Collaborate with designers, content creators, and other team members to develop effective marketing campaigns.</li><li>Prepare weekly and monthly performance reports with actionable insights.</li></ul>Requirements<ul><li>2+ years of experience in Performance Marketing, Digital Marketing, or Paid Media.</li><li>Strong hands-on experience with Meta Ads Manager and Google Ads.</li><li>Experience with Google Analytics 4 (GA4) and conversion tracking.</li><li>Excellent analytical and problem-solving skills.</li><li>Understanding of customer journeys, marketing funnels, and audience segmentation.</li><li>Ability to manage multiple campaigns and budgets simultaneously.</li><li>Strong communication and organizational skills.</li></ul>Preferred Qualifications<ul><li>Experience in e-commerce, lead generation, or SaaS marketing.</li><li>Knowledge of SEO principles and landing page optimization.</li><li>Experience with marketing automation tools.</li></ul>Job Details<ul><li>Job Type: Full-time</li><li>Schedule: Flexible working hours</li><li>Salary: Competitive and based on experience</li></ul>How to ApplyPlease submit your resume along with examples of campaigns you have managed, advertising budgets handled, and measurable results you have achieved.Pay: Rs40,000.00 - Rs150,000.00 per monthWork Location: Hybrid remote in Faisalabad

Performance Marketing Specialist

Systems Dash Technologies

Systems Dash Technologies LLP is a growing digital solutions company specializing in Web Development, E-Commerce Solutions, SEO, Digital Marketing, and Custom Software Development. We are looking for a motivated and results-driven Junior SEO Specialist to join our team and help improve our clients&rsquo; online visibility and search engine rankings.Key Responsibilities<ul><li>Conduct keyword research and competitor analysis.</li><li>Perform on-page SEO optimization including meta tags, headings, content optimization, and internal linking.</li><li>Assist in off-page SEO activities such as link building and outreach.</li><li>Monitor website performance using Google Analytics, Google Search Console, and SEO tools.</li><li>Perform technical SEO audits and identify optimization opportunities.</li><li>Track keyword rankings and prepare SEO performance reports.</li><li>Collaborate with content writers and developers to implement SEO best practices.</li><li>Stay updated with the latest SEO trends, algorithm updates, and industry best practices.</li></ul>Requirements<ul><li>1&ndash;2 years of hands-on SEO experience.</li><li>Good understanding of On-Page, Off-Page, and Technical SEO.</li><li>Experience with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, Screaming Frog, or similar.</li><li>Knowledge of keyword research and SEO reporting.</li><li>Basic understanding of HTML, CSS, and website structures is a plus.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and teamwork abilities.</li></ul>Pay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Junior SEO Specialist

<div>
 TalentPop is a fast-growing e-commerce support company dedicated to helping brands thrive in today&rsquo;s digital landscape. As we expand, we&rsquo;re looking for a creative and results-driven Social Media Marketing Specialist to join our team. If you&rsquo;re passionate about building engaging online communities, driving brand awareness, and turning followers into customers, we&rsquo;d love to meet you!
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Develop and execute social media strategies across platforms (Facebook, Instagram, TikTok, LinkedIn, etc.) to grow reach and engagement.
 </li>
 <li>
 Plan, create, and schedule engaging content (graphics, videos, captions, and stories) aligned with brand voice and campaign goals.
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 Monitor performance metrics and optimize campaigns based on insights.
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 Stay up-to-date on trends, competitor activity, and platform updates to keep our content fresh and relevant.
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 Collaborate with the marketing team on integrated campaigns, paid ads, and influencer partnerships.
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 Engage with our online community by responding to comments, messages, and fostering meaningful interactions.
 </li>
 <li>
 Support email and digital marketing initiatives with social-first content ideas.
 
 
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 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
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 At least 1 year of experience managing social media accounts for a brand or agency.
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 Strong copywriting and content creation skills with an eye for visual storytelling.
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 Solid understanding of social media analytics and reporting.
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 Familiarity with paid ads, influencer outreach, or SEO is a plus.
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 Highly organized, creative, and adaptable in a fast-paced environment.
 
 
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 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 Stable DSL, Cable, or Fiber internet connection (minimum 25 mbps for both download and upload speed).
 </li>
 <li>
 Personal PC or laptop with a minimum i5 processor.
 
 
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 </ul>
 
 What We Offer
 
 
 
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 Annual performance-based salary increases.
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 Health and dental insurance or a monthly health stipend.
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 Paid Time Off.
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 Holiday Bonus.
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 Recognition and performance incentives.
 </li>
 <li>
 Career growth opportunities in a rapidly scaling company.
 
 
 </li>
 </ul>
 
 Important:
 
 To be considered for this position, please make sure to include the following application code in your submission:
 
 SMM25
 
 . This code helps us quickly identify applicants for the Social Media Marketing Specialist role. Applications submitted without this code may experience delays in processing. Be sure to highlight it clearly when you apply so our recruitment team knows you&rsquo;ve carefully read the job posting.
 
 
 
 Ready to Join Us?
 
 
 
 Be part of TalentPop&rsquo;s mission to help brands grow and succeed online. Apply now and bring your creativity, strategy, and passion for social media to our team!
</div>

Social Media Marketing Specialist

Resource Linked Private Limited

Job description:Resource Linked&ndash; Retail PositionJob Type: Full-TimeWorking Days: 6 Days a WeekLocations: Peoples Colony, Faisalabad, PakistanJOB POSITION: Retail Sales RepresentativeJob OverviewResource Linked is seeking a motivated and customer-focused Retail Sales Representative to join our dynamic retail team responsible for customer service, sales performance, and store presentation in a fast-paced retail environment.Responsibilities<ul><li>Greet customers, assess their needs, and provide accurate, detailed product information.</li><li>Maintain comprehensive knowledge of products, services, features, benefits, and promotions.</li><li>Build lasting customer relationships to encourage repeat business and brand loyalty.</li><li>Achieve individual and store sales targets through proactive selling and upselling.</li><li>Handle customer inquiries, complaints, and concerns professionally, ensuring prompt resolution and an outstanding customer experience.</li><li>Operate POS systems efficiently to process purchases, returns, exchanges, and transactions accurately.</li><li>Assist with inventory by restocking shelves, organizing merchandise displays, and reporting low stock or discrepancies.</li><li>Maintain a clean, organized, safe, and visually appealing store environment.</li><li>Collaborate with the store team and leadership to execute sales strategies, promotions, and special offers.</li><li>Stay informed on industry trends, competitor products, and customer preferences to provide relevant advice, recommendations, and improve service quality.</li><li>Adhere to company policies, procedures, ethical standards, confidentiality, and professionalism.</li><li>Adapt to changing priorities and fast-paced retail environments while maintaining enthusiasm, efficiency, and professionalism.</li></ul>Requirements<ul><li>Education: BA / BSc / BCom / FA / FSC / BBA/ ADP</li><li>Minimum 1 to 2 years of Retail experience required</li><li>Sales Techniques</li><li>Communication Skills</li><li>Customer Service Skills</li><li>Inventory Management</li><li>Point of Sales (POS) Systems</li><li>Product knowledge</li></ul>Salary &amp; Incentives<ul><li>Market Competitive Salary</li><li>Sales Incentives (Based on Target Achievement)</li><li>Annual Leave</li><li>Casual Leave</li><li>Sick Leave</li><li>Other Benefits</li></ul>Apply at: hr@resourcelinked.comSubject line: Retail Sales Representative-FaisalabadWork Location: In person

Retail Sales Representative

Explore 22+ E commerce customer support representative in Faisalabad this July. Find roles across top companies and apply now to boost your career.