sales manager Jobs in Dubai United Arab Emirates

sales manager

marketing manager Jobs in Dubai United Arab Emirates

marketing manager

account manager Jobs in Dubai United Arab Emirates

account manager

digital marketing manager Jobs in Dubai United Arab Emirates

digital marketing manager

e-commerce specialist Jobs in Dubai United Arab Emirates

e-commerce specialist

e commerce manager

Atlantis Holiday LLC

We are currently looking for an Arabic and English-speaking E-Commerce Manager who can join immediately and with at least 3 years&rsquo; experience working in travel related industry. As an e-Commerce Specialist, you will create and implement strategies that make online transactions possible. You will organize, develop, and execute website marketing plans.Duties/Responsibilities:<ul><li>Write and edit product content that will be published on e-Commerce websites/portals.</li><li>Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.</li><li>Work closely with different teams (product management, graphics, sales) to provide updated content that will be sharedacross e-Commerce platforms.</li><li>Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.</li><li>Be a subject matter expert to assigned product categories.</li><li>Identify SEO best practices regarding inventory, pre-orders, and pricing policies.</li><li>Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.</li><li>Ability to multitask and meet deadlines while maintaining attention to detail.</li></ul>Required Education, Skills and Qualifications<ul><li>Minimum 3 years&rsquo; UAE experience as an E-Commerce Manager.</li><li>Graduate of Bachelor&rsquo;s degree with attested education certificates.</li><li>Proficient in Arabic and English both written and oral. Other foreign languages are an advantage.</li><li>Must have hands-on experience in online sales and digital promotion of travel products</li><li>Computer literate, excellent in MS Office &amp; other search engines.</li><li>Minimum of 3+ years experience in a fast-paced, e-Commerce business.</li><li>Hands-on experience in managing and maintaining e-Commerce websites/portals.</li><li>Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders, product development, competitive strategies, consumer research, industry trends and usability best practices.</li><li>Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.</li><li>Familiarity with web design and a keen eye to detail.</li><li>Excellent communication and collaboration skills.</li><li>Analytical and multitasking skills.</li></ul>Job Type: Full-time

E-commerce Manager

saosen furniture trading fzco

Job description:We are seeking a highly motivated and results-driven E- Commerce Manager with expertise in SEO optimization to join our growing team in the UAE. The ideal candidate will be responsible for developing, implementing, and managing digital marketing strategies that drive online traffic, enhance brand visibility, and generate leads across various digital platforms, with a strong focus on SEO tailored to the UAE market.<ul><li>Develop and execute digital marketing campaigns across channels (SEO, SEM,Google, all social media, email, and content marketing).</li><li>Perform in-depth keyword research and SEO audits to identify growth opportunities.</li><li>Optimize website content, landing pages, and blog posts for on-page SEO performance.</li><li>Monitor and improve technical SEO elements (site speed, mobile-friendliness, indexability).</li><li>Build high-quality backlinks through white-hat link-building strategies.</li><li>Manage and optimize paid ad campaigns (Google Ads, Meta Ads) for conversions and ROI.</li><li>Track, analyze, and report digital marketing KPIs using tools like Google Analytics, Search Console, SEMrush, etc.</li><li>Collaborate with content creators and developers to ensure alignment with SEO and brand guidelines.</li><li>Stay updated on UAE-specific SEO trends, Google algorithm changes, and competitors&rsquo; digital strategies.</li><li>Manage the company&rsquo;s presence on local online directories and business listings (e.g., Google My Business, UAE directories).</li></ul><ul><li>Requirement:</li><li>Any bachelor&rsquo;s degree.</li><li>3+ years of hands-on experience in digital marketing with a strong SEO focus.</li><li>Proven experience in optimizing websites for UAE/GCC markets ( SEO is a plus).</li><li>Strong understanding of Google ranking factors and SEO best practices.</li><li>Experience with digital tools (Google Analytics, Search Console, SEMrush, Ahrefs, Moz, etc.).</li><li>Knowledge of HTML, CSS, and CMS platforms (WordPress, Shopify, etc.).</li><li>Ability to run and optimize PPC campaigns (Google Ads, social media ads).</li><li>Excellent written and verbal communication skills in English （Arabic is a plus）.</li><li>Strong analytical skills and attention to detail.</li></ul>Immediately available ........<ul><li>Submit your updated CV</li><li>career@neofrontfurniture.com</li><li>Contact No: 0556869030</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your official Notice period</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthWork Location: In person

E-Commerce Manager

KIKO MILANO

<div>
 
 
 KIKO Milano
 
 is a leading cosmetics company, and we are seeking a highly motivated E-Commerce &amp; Online Wholesale Manager to join our team.
 
 
 
 
 
 The E-Commerce &amp; Online Wholesale Manager will be responsible for developing and executing the e-commerce strategy to drive online sales, enhance customer experience, and maximize brand visibility. This role involves overseeing all aspects of the e-commerce platform, from product management to digital marketing, ensuring alignment with overall business goals.
 
 
 
 
 
 This is a great opportunity for a highly organized and detail-oriented individual to join our dynamic and growing team.
 
 
 
 
 
 
 KIKO Milano
 
 is constantly committed to a single objective: to allow everyone to treat themselves to the most innovative cosmetics with highest quality out having to sacrifice their budget.
 
 
 To give all their customers the chance to experiment in all areas of make-up and treatments with top quality shades, packaging and formulas which are always on trend.
 
 
 Finally, to create a beauty care concept which is able to rewrite the rules of cosmetics: quality is no longer synonymous with high prices. With KIKO, professional luxury is an exciting reality you can touch. For every budget.
 
 
 
 
 
 
 Role:
 
 E-Commerce &amp; Online Wholesale Manager
 
 
 
 Reports to:
 
 Regional Managing Director-IMEA
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 
 
 
 Scope
 
 
 
 
 
 <ul>
 <li>
 
 Shopify Platform Ownership:
 
 Serve as the primary owner of the Shopify ecosystem, including storefront management, app integrations, theme customization, and backend configuration. Apply prior migration experience to optimize platform architecture, streamline operations, and ensure scalability for future growth.
 </li>
 <li>
 
 Site Management:
 
 Oversee daily operations of the brand&rsquo;s Shopify-powered e-commerce platform, ensuring optimal performance, uptime, and seamless user experience.
 </li>
 <li>
 
 Digital Marketing Execution:
 
 Strategically launch and monitor campaigns across SEO, SEM, email, social media, and affiliate channels, integrating Shopify&rsquo;s marketing tools and apps to drive traffic and conversions.
 </li>
 <li>
 
 Merchandising &amp; Content:
 
 Optimize Shopify product pages, visuals, and descriptions to enhance conversion rates and reinforce brand storytelling. Utilize Shopify&rsquo;s CMS and third-party integrations to streamline content updates.
 </li>
 <li>
 
 UX &amp; CRO:
 
 Analyze user behavior using Shopify analytics and third-party tools to identify friction points. Implement data-driven improvements to the customer journey, checkout flow, and mobile experience, drawing on insights from previous Shopify migrations.
 </li>
 <li>
 
 Analytics &amp; Reporting:
 
 Track and report on key performance indicators such as traffic, conversion rate, AOV, bounce rate, and customer retention using Shopify&rsquo;s native analytics and integrated BI platforms.
 </li>
 <li>
 
 Fulfillment Coordination:
 
 Collaborate with logistics and customer service teams to ensure timely order fulfillment and high customer satisfaction, leveraging Shopify&rsquo;s fulfillment network and automation capabilities.
 </li>
 <li>
 
 Tech Collaboration:
 
 Partner with IT and global teams to enhance the Shopify platform, resolve bugs, and roll out new features. Apply lessons learned from past Shopify migrations to anticipate challenges and accelerate implementation.
 </li>
 </ul>
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Strategic Planning:
 
 Develop and implement the e-commerce strategy to achieve sales targets and enhance market presence.
 </li>
 <li>
 
 Website Management:
 
 Oversee the day-to-day operations of the e-commerce site, ensuring a seamless user experience and optimal functionality.
 </li>
 <li>
 
 Product Management:
 
 Manage product listings, inventory, pricing strategies, and promotions to maximize sales potential.
 </li>
 <li>
 
 Digital Marketing:
 
 Collaborate with marketing teams to execute online marketing campaigns, including SEO, PPC, email marketing, and social media promotions.
 </li>
 <li>
 
 Analytics and Reporting:
 
 Monitor website performance, analyze customer behavior, and generate reports to inform strategic decisions and improve ROI.
 </li>
 <li>
 
 Customer Experience:
 
 Ensure excellent customer service and address customer inquiries, complaints, and feedback effectively.
 </li>
 <li>
 
 Collaboration:
 
 Work closely with cross-functional teams, including IT, sales, and logistics, to ensure alignment and efficient operations.
 </li>
 <li>
 
 Budget Management:
 
 Manage the e-commerce budget, optimizing spending to achieve maximum impact on sales and brand visibility.
 </li>
 <li>
 
 Trend Analysis:
 
 Stay up-to-date with industry trends, competitor strategies, and emerging technologies to maintain a competitive edge.
 
 
 </li>
 <li>
 
 Account Management:
 
 Be the lead on account management and the primary point of contact for online wholesale partners.
 </li>
 <li>
 
 Partners Management:
 
 Manage stakeholders to ensure we are owners at every touchpoint with a focus on driving brand image and representation across to capture market share.
 </li>
 <li>
 
 Project lead for key season moments:
 
 Ensure great functional plans for key peak moments on the wholesale side of business, for e.g. Ramadan, Black Friday, etc.
 </li>
 <li>
 
 Strategy setting:
 
 Ensure annual and quarterly strategy meetings are conducted to re-align and introduce KIKO MILANO&rsquo;s vision for the region and any changes to ensure online cohesiveness.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 <ul>
 <li>
 5+ years of experience in e-commerce management or digital marketing.
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.
 </li>
 <li>
 Proven experience in managing e-commerce platforms and driving online sales.
 </li>
 <li>
 Strong ability to analyze data and generate insights to inform decision-making.
 </li>
 <li>
 Familiarity with SEO, PPC, email marketing, and social media strategies.
 </li>
 <li>
 Knowledge of e-commerce software and analytics tools (e.g., Google Analytics, Shopify, Magento).
 </li>
 <li>
 Excellent organizational and multitasking skills.
 </li>
 <li>
 Focused on enhancing the customer experience and responding to consumer needs.
 </li>
 <li>
 Strong communication and interpersonal abilities.
 </li>
 <li>
 Strong critical thinking skills to address challenges and develop innovative solutions.
 </li>
 <li>
 Proficient in Microsoft Office Suite and other relevant software.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Attention to detail and high level of accuracy.
 </li>
 <li>
 Arabic is a PLUS.
 </li>
 </ul>
</div>

E-commerce & Wholesale Manager

NETSHAKE

<div>
 
 Du bist ein
 
 Macher
 
 , der anpackt, statt nur abzuarbeiten? Du spr&uuml;hst vor Motivation, bist ein Kommunikationstalent und Shopify ist dein Playground? Wenn du organisiert, pr&auml;zise und l&ouml;sungsorientiert bist, dann suchen wir genau dich!
 
 
 
 
 (Junior) E-Commerce Manager (w/m/d)
 
 
 
 
 
 Wir sind NETSHAKE
 
 &ndash; eine der f&uuml;hrenden
 
 Shopify Plus Agenturen
 
 im deutschsprachigen Raum. Bei uns geht es nicht um Standard, sondern um die Besten! Wir suchen Menschen, die mit uns die digitale Zukunft gestalten, Verantwortung &uuml;bernehmen und immer weiter wachsen wollen.
 
 
 
 Bei uns findest du nicht nur einen Job,
 
 sondern die Chance
 
 , Teil eines
 
 innovativen Teams
 
 zu werden. Wir leben eine
 
 Kultur der Offenheit, Ehrlichkeit
 
 und Teamarbeit.
 
 
 
 Bereit, mit uns die
 
 E-Commerce-Welt zu revolutionieren
 
 ? Dann bewirb dich jetzt!
 
 
 Aufgaben
 
 
 
 🔨 Shopify-Shops von Grund auf aufbauen:
 
 Du baust
 
 Shopify-Shops professionell
 
 auf und begleitest sie bis zum
 
 erfolgreichen Launch
 
 . Auch bestehende Shops migrierst du auf Shopify, um einen nahtlosen und hochwertigen &Uuml;bergang zu gew&auml;hrleisten.
 
 
 
 
 💼 Eigenst&auml;ndige Workshops durchf&uuml;hren:
 
 Du f&uuml;hrst Workshops mit unseren Kunden (werdende oder kleinere H&auml;ndler) durch. Du bereitest sie vor, leitest sie und dokumentierst die Ergebnisse &ndash; immer mit einem
 
 klaren Fokus auf den Erfolg
 
 des Projekts.
 
 
 
 📊
 
 Kundenfortschritte dokumentieren:
 
 Du h&auml;ltst alle Fortschritte fest, pflegst Arbeitsabl&auml;ufe, Richtlinien und Prozesse und aktualisierst die Dokumentationen regelm&auml;&szlig;ig, um alles
 
 transparent und nachvollziehbar
 
 zu halten.
 
 
 
 🔍
 
 Shopanalysen und Optimierung
 
 : Du f&uuml;hrst Shopanalysen durch und leitest aktive Ma&szlig;nahmen zur
 
 Optimierung des Shops
 
 und des CRMs ein.
 
 
 
 📅
 
 Sprintplanung und Taskmanagement:
 
 Du planst und pflegst in enger Abstimmung mit deinem
 
 Team Sprints
 
 und sorgst daf&uuml;r, dass alle Due Dates eingehalten und die Tasks gut priorisiert sind.
 
 
 
 📁
 
 Datenmanagement:
 
 Du h&auml;ltst Kundenordner stets aktuell und sicherst so eine
 
 ordentliche und effiziente Arbeitsweise
 
 .
 
 
 
 🤝
 
 Sales-Team unterst&uuml;tzen
 
 : Du stehst dem Sales-Team bei Shopify-Fragen im Low-Code Bereich zur Seite, unterst&uuml;tzt bei der Kl&auml;rung und sorgst so f&uuml;r einen
 
 reibungslosen Ablauf.
 
 
 
 Qualifikation
 
 
 🔧
 
 Shopify-Experte:
 
 Du kennst dich bestens mit Shopify aus und bist im E-Commerce-Universum zu Hause.
 
 
 
 💻
 
 Technisches Verst&auml;ndnis
 
 : Grundlegendes Verst&auml;ndnis in HTML, CSS, JavaScript und Liquid.
 
 
 
 👥
 
 F&uuml;hrungskompetenz:
 
 Du bringst F&uuml;hrungsskills mit und kannst Kunden sicher durch ihre Projekte begleiten. Dabei kommunizierst du wertsch&auml;tzend, empathisch und klar, sodass sich unsere Kunden immer gut aufgehoben f&uuml;hlen.
 
 
 
 🔍
 
 Detailverliebtheit:
 
 Du bist extrem detailverliebt und hast Geduld f&uuml;r die Vor- und Nachbereitung von Workshops sowie f&uuml;r die Datenpflege. Dokumentationen und das Nachhalten von Prozessen machen dir Freude, und du kannst komplexe Sachverhalte problemlos auf das Wesentliche herunterbrechen.
 
 
 
 🗓️
 
 Selbstorganisation:
 
 Selbstorganisiert und eigenverantwortlich zu arbeiten ist f&uuml;r dich selbstverst&auml;ndlich &ndash; dein Zeitmanagement ist perfekt.
 
 
 
 🖋️
 
 Top Kommunikation:
 
 Deine Rechtschreibung sowie dein m&uuml;ndliches und schriftliches Ausdrucksverm&ouml;gen sind einwandfrei. Du hast viel Erfahrung im Umgang mit Kunden und wei&szlig;t, wie man klar und l&ouml;sungsorientiert kommuniziert.
 
 
 
 💡
 
 L&ouml;sungsorientiert:
 
 Du siehst Herausforderungen immer als Chancen, die dich motivieren. Im Probleml&ouml;sen bist du kreativ, teamorientiert und beh&auml;ltst auch in komplexen Situationen den &Uuml;berblick.
 
 
 
 🌍
 
 Sprache:
 
 Deine Deutschkenntnisse sind auf C2 Niveau.
 
 
 Benefits
 
 
 🚀
 
 Karrierechancen
 
 : Werde
 
 Teil einer f&uuml;hrenden Shopify Plus Agentur
 
 und gestalte aktiv unser starkes Wachstum mit. Bei uns entstehen echte karrierepr&auml;gende Chancen &ndash; f&uuml;r dich!
 
 
 
 💬
 
 Schneller Feedback-Zyklus:
 
 In unserem dynamischen Umfeld wird Feedback in Stunden statt in Wochen gemessen &ndash; so kannst du dich
 
 konstant weiterentwickeln
 
 !
 
 
 
 💡
 
 Deine Ideen z&auml;hlen
 
 : Bei uns wird dein Input geh&ouml;rt und ernst genommen.
 
 Gestalte deinen Bereich aktiv mit und bring deine Ideen ein.
 
 
 
 
 📚
 
 Intensive Schulungen:
 
 Du erh&auml;ltst umfangreiche Schulungen zu Shopify, Shopify Plus und dem Aufbau von Onlineshops &ndash;
 
 alles, was du brauchst, um richtig durchzustarten!
 
 
 
 
 🎯
 
 Eigenverantwortung und Lernkurve:
 
 Von Anfang an &uuml;bernimmst du viel Verantwortung und wirst schnell ein Profi in deinem Bereich.
 
 Deine Lernkurve ist steil
 
 &ndash; und das bei voller Unterst&uuml;tzung.
 
 
 
 🤝
 
 Starkes Team:
 
 Ein tolles Team, das dir immer den R&uuml;cken st&auml;rkt und dir ein loyales berufliches Zuhause bietet &ndash;
 
 wir arbeiten zusammen, um gemeinsam mehr zu erreichen!
 
 
 
 
 💸
 
 Attraktive Verg&uuml;tung:
 
 Du erh&auml;ltst eine attraktive Verg&uuml;tung sowie Bonuszahlungen ohne Deckelung &ndash;
 
 deine Leistung wird belohnt!
 
 
 
 
 🏙️
 
 Tolles Office in Dubai
 
 : Unser modernes B&uuml;ro in der Business Bay bietet dir ein kreatives Arbeitsumfeld und die M&ouml;glichkeit, mitten im Herzen von Dubai zu arbeiten.
 
 
 
 🚀
 
 Starte durch:
 
 Bringe deine Karriere auf das n&auml;chste Level &ndash; bei uns findest du die perfekte Plattform,
 
 um weiter zu wachsen und dich weiterzuentwickeln!
 
 
 
 
 Klingt das gut?
 
 Dann bewirb dich jetzt
 
 &ndash; am besten mit einer Videobewerbung oder direkt online!
 
 
 
 Ein letzter Hinweis: Du suchst nach einem einfachen Job, in dem du dich nicht wirklich einbringen musst? Dann ist diese Stelle nichts f&uuml;r dich! Wir setzen auf
 
 Eigenverantwortung, Engagement und den Wunsch, in einem leistungsstarken Umfeld zu wachsen
 
 .
 
 Wenn du genau das suchst, bist du bei uns genau richtig!
 
 
 
 
 
 Let&rsquo;s go &ndash; wir freuen uns auf dich!
 
 
</div>

(Junior) E-Commerce Manager (w/m/d) in Dubai

Nox Bridge LLC

We are looking for a star to oversee our e-commerce operation at our Dubai Marina warehouse/office. Experience in e-commerce and Shopify is a bonus, but attitude and reliability come first.We specialize in the watch and jewelry industry, managing multiple ecommerce stores. We're looking for an Ecommerce Manager to oversee operations, including inventory, logistics, social media, and overall basic management.Key Responsibilities:<ul><li>Ecommerce Management: Oversee multiple online stores, ensuring accurate product listings, promotions, and performance.</li><li>Inventory &amp; Logistics: Manage stock levels, order fulfillment, and coordinate with DHL for timely deliveries.</li><li>Managing marketplaces and their listings.</li><li>Social Media: Keep an eye on social media campaigns to boost brand awareness and engagement.</li><li>Office Management: Supervise packer(s) and communicate with logistics companies to ensure efficient operations.</li></ul>Qualifications (BONUS):<ul><li>Experience in listing and managing marketplaces</li><li>Experience with ecommerce platforms (Shopify)</li><li>Strong organizational, analytical, and leadership skills</li></ul>Job Type: Full-timePay: AED4,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>Do you have your own visa?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>ecommerce: 2 years (Required)</li></ul>

E-commerce Office Manager (female preferred)

OurShopee.com

B2B Sales Manager &ndash; E-CommerceCompany: OurShopee.comLocation: UAEPreferred Candidate: FemaleLanguages: Hindi &amp; English (Arabic is a plus)Level: Mid-Level | Individual Contributor &rarr; Growth RoleCompensation: Competitive Salary + High CommissionsThe RoleOurShopee.com is looking for a results-driven B2B Sales Manager to build and scale our B2B business across the UAE.You&rsquo;ll drive partnerships and bulk business across electronics, fashion, beauty &amp; lifestyle, working with retailers, resellers, corporates, and omni-commerce players.What You&rsquo;ll Do<ul><li>Acquire and grow B2B clients, retailers, and corporate accounts</li></ul><ul><li>Drive bulk, wholesale, and repeat business revenue</li></ul><ul><li>Build strong relationships with retailers &amp; e-commerce partners</li></ul><ul><li>Own the B2B sales pipeline from lead to closure</li></ul><ul><li>Identify new market opportunities and growth channels</li></ul>What We&rsquo;re Looking For<ul><li>Mandatory UAE B2B sales experience (retail / e-commerce / omni-commerce)</li></ul><ul><li>Proven ability to close deals and build revenue</li></ul><ul><li>Strong network within retailers, resellers, or corporate buyers</li></ul><ul><li>Experience in electronics, fashion, beauty, lifestyle preferred</li></ul><ul><li>Fluent in Hindi &amp; English | Arabic is a strong plus</li></ul><ul><li>Highly driven, target-oriented, and commission-motivated</li></ul>Why Join OurShopee.comHigh-growth e-commerce platform &bull; Strong earning potential &bull; High ownershipApply at: sanjana.tapadar@ourshopee.comJob Type: Full-time

ECOMMERCE SALES MANAGER - B2B

New Country Healthcare

<div>
 
 
 
 About NCH:
 
 
 
 
 At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr. Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top-quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.
 
 
 At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high-quality healthcare products while upholding our legacy of excellence.
 
 
 
 Culture at NCH:
 
 
 
 At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritises sustainability, customer well-being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.
 
 
 
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 
 The Head of eCommerce will lead NCH&rsquo;s digital transformation journey, owning the strategy, P&amp;L, and execution of all digital channels. This role will be accountable for driving sustainable revenue growth across marketplaces, brand.com, D2C, Q-commerce, and social commerce, while ensuring seamless omnichannel integration with NCH&rsquo;s retail and distribution networks.
 
 
 
 
 
 Reporting to senior leadership, the Head of eCommerce will combine strategic vision with hands-on execution. The role will also champion innovation, data-driven decision making, and organisational capability building, positioning NCH as a leader in healthcare, wellness, and FMCG e-commerce across the GCC and beyond.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Digital Strategy &amp; Transformation
 
 <ul>
 <li>
 Define and implement the digital commerce roadmap across marketplaces, D2C, aggregators, Q-commerce, and social commerce.
 </li>
 <li>
 Lead digital transformation initiatives including re-platforming, headless commerce, ERP/CRM integrations, and omnichannel enablement.
 </li>
 <li>
 Develop governance models, steering committees, and change programmes to embed digital into the organisation&rsquo;s DNA.
 </li>
 <li>
 Scale e-commerce across GCC markets, balancing global best practices with local market adaptations.
 </li>
 </ul>
 
 2. P&amp;L Ownership &amp; Commercial Leadership
 
 <ul>
 <li>
 Own the full e-commerce P&amp;L including sales forecasting, budgeting, profitability, and ROI.
 </li>
 <li>
 Negotiate joint business plans with major platforms (Amazon, Noon, Mumzworld, Carrefour, etc.) and secure advantageous trade terms.
 </li>
 <li>
 Drive profitability by optimising customer acquisition cost (CAC), customer lifetime value (CLV), and marketing investment.
 </li>
 <li>
 Align category, brand, and channel strategies to deliver long-term growth.
 </li>
 </ul>
 
 3. Customer Experience &amp; Omnichannel Integration
 
 <ul>
 <li>
 Champion a mobile-first, seamless customer journey across brand.com, apps, and marketplaces.
 </li>
 <li>
 Lead omnichannel initiatives such as click &amp; collect, endless aisle, loyalty integration, and return-in-store models to connect offline retail with digital channels.
 </li>
 <li>
 Oversee loyalty and subscription commerce programmes to deepen retention and engagement.
 </li>
 <li>
 Deploy personalisation engines, conversational commerce (WhatsApp, chatbots), and emerging digital touchpoints.
 </li>
 </ul>
 
 4. Innovation &amp; Future Models
 
 <ul>
 <li>
 Explore and launch new commerce models, including subscription, Q-commerce, social commerce, and aggregator partnerships, ensuring reach and convenience for customers.
 </li>
 <li>
 Pilot and scale emerging technologies, AI-driven recommendations, and advanced analytics.
 </li>
 <li>
 Establish a culture of experimentation with A/B testing, rapid prototyping, and proof-of-concept pilots.
 </li>
 <li>
 Benchmark against leading global players to ensure NCH stays ahead of digital disruption.
 </li>
 </ul>
 
 5. Data, Analytics &amp; Insights
 
 <ul>
 <li>
 Build a performance culture through advanced analytics, data science, and BI dashboards (GA4, Power BI, AI/ML models).
 </li>
 <li>
 Monitor KPIs, including revenue growth, CR%, AOV, CLV, ROI, and retention, ensuring real-time decision-making.
 </li>
 <li>
 Translate insights into actionable strategies for pricing, promotions, assortment, and digital media spend.
 </li>
 <li>
 Oversee data governance and compliance across digital channels.
 </li>
 </ul>
 
 6. Leadership &amp; Organisational Development
 
 <ul>
 <li>
 Build, lead, and scale a high-performing digital commerce organisation, designing the right structure, roles, and capabilities.
 </li>
 <li>
 Establish a Digital Centre of Excellence to share best practices and standardise processes across markets.
 </li>
 <li>
 Mentor senior managers and specialists, developing the next generation of digital leaders.
 </li>
 <li>
 Act as a key advisor to the CEO and Executive Team on digital market dynamics and transformation opportunities.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Digital Commerce, or a related field; MBA or Master&rsquo;s degree preferred.
 </li>
 <li>
 12&ndash;15 years of progressive experience in e-commerce and digital commerce, with at least 5 years in a senior leadership role.
 </li>
 <li>
 Proven success in managing large-scale e-commerce P&amp;Ls, driving double-digit revenue growth, and delivering profitability.
 </li>
 <li>
 Strong experience across multiple digital commerce models (marketplaces, D2C, omnichannel, Q-commerce, subscription, social commerce).
 </li>
 <li>
 Prior experience in FMCG, healthcare, nutraceuticals, or consumer goods sectors within GCC or international markets preferred.
 </li>
 <li>
 Demonstrated record of leading cross-market expansion, digital transformation, and platform re-engineering initiatives.
 </li>
 </ul>
 
 
 Technical &amp; Functional Skills
 
 
 <ul>
 <li>
 Advanced understanding of digital platforms (Shopify Plus, Magento, Salesforce Commerce Cloud, SAP Hybris, headless commerce).
 </li>
 <li>
 Expertise in digital marketing levers (SEO, SEM, CRM, programmatic media, performance marketing).
 </li>
 <li>
 Strong knowledge of analytics and BI tools (GA4, Power BI, Tableau, Looker, SQL) and hands-on experience with A/B testing, CRO, and personalisation engines.
 </li>
 <li>
 Familiarity with AI/ML applications in e-commerce, AR/VR use cases, and conversational commerce (WhatsApp, chatbots).
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 Knowledge of compliance, data privacy, and regulatory frameworks relevant to digital trade in GCC.
 </li>
 </ul>
 
 
 Leadership &amp; Soft Skills
 
 
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 Strategic thinker with strong commercial acumen and the ability to balance vision with execution.
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 Exceptional leadership and organisational development skills; proven ability to build and mentor high-performing teams.
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 Strong stakeholder management and influencing skills, able to partner effectively with C-level executives, external platforms, and regional regulators.
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 Change leader with the resilience and agility to navigate fast-paced, disruptive environments.
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 Excellent communication, negotiation, and presentation skills in English; Arabic proficiency preferred.
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 <li>
 Culturally aware with experience leading cross-functional, cross-market teams.
 </li>
 </ul>
 
 
 
 
 
 
 Why Join Us:
 
 
 
 
 Join a dynamic and fast-growing company where innovation, excellence, and collaboration drive everything we do. You&rsquo;ll work alongside a talented and supportive team in a diverse and inclusive environment that values each individual&rsquo;s unique contributions. We offer:
 
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 Exciting career growth opportunities in a company at the forefront of healthcare and technology
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 A comprehensive compensation and benefits package, including Health insurance, Annual leave and ticket allowance, Yearly incentives (as per company policy) and Professional development support
 </li>
 </ul>
 
 Be part of a culture that&rsquo;s committed to empowering talent, embracing innovation, and building success together.
 
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Head of Ecommerce

Explore 2081+ E commerce manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.