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facilities asst supervisor Jobs in Giza Egypt

facilities asst supervisor

human resources manager Jobs in Giza Egypt

human resources manager

egypt ehs manager

Kraft Heinz

<div><ul><li></li></ul><h2 class="jobSectionHeader">Job Description
</h2>The Kraft Heinz Company is looking for an Egypt EHS Manager who will lead and manage country-level Environmental, Health &amp; Safety (EHS) processes and programs across Safety &amp; Health, Environment, Business Continuity, Sustainability, Asset Conservation, Logistics &amp; Fleet Safety, and Office Safety for our MEA offices, as well as Agriculture Safety &amp; ESG for Egypt. The primary purpose of this role is to ensure compliance with applicable laws, local regulations, and Kraft Heinz policies and procedures; identify and communicate operational risks at the country level; and develop and implement business strategies to mitigate those risks.
<div>Key Responsibilities:
</div><div><ul><li>Ensure that policies include specific key strategies and that EHS plans are in place for health and safety.
</li><li>Record risk assessments and major hazards occurring at all country operations and support all related activities.
</li><li>Develop inspection and audit programs for all assets; ensure that all safety-related programs, procedures, and systems are implemented across departmental and contracted assets.
</li><li>Ensure that proper safety induction briefings are conducted for all new employees and visitors.
</li><li>Lead health and safety across site operations, external warehouses, fleet, and commercial safety.
</li><li>Develop and implement ORM/EHS strategies at the country level that align with corporate, BU, and zone objectives to reduce and mitigate operational risk.
</li><li>Advise the Operations team on environmental issues and conduct necessary training.
</li><li>Review accident, incident, and non-conformance reports to resolve risk exposures; report findings to the Operations Director; and recommend solutions, improvement opportunities, or preventive measures.
</li><li>Develop and implement workplace health and safety plans in accordance with legal guidelines.
</li><li>Build and develop a team of HSE professionals to meet workload demands.
</li><li>Ensure compliance with health and safety legislation and company EHS standards. Prepare and implement policies to establish a culture of health and safety.
</li><li>Provide operational EHS and safety rules, coaching, and guidance to operational leaders regarding the implementation of EHS rules in their areas.
</li><li>Drive delivery of the EHS plan, including operational, commercial, and safe-travel aspects.
</li><li>Drive the agriculture safety agenda, including ILO and Kraft Heinz ESG regulations and SEDEX audit requirements.
</li><li>Lead and participate in incident investigations and ensure the high quality of all investigation reports.
</li><li>Ensure an effective program for auditing and monitoring all activities is in place, and conduct regular site visits.
</li><li>Provide EHS reports and analyses for the site, and maintain the risk management process.
</li><li>Prepare the annual EHS budget and manage all related budget requirements.
</li><li>Develop and implement comprehensive security plans and protocols to protect the organization's facilities, assets, and personnel.
</li><li>Support facility security, including individual and asset protection.
</li><li>Support regular BCM assessments and audits to identify vulnerabilities, threats, and areas for improvement.
</li><li>Lead the wastewater treatment plant and effluent management program based on ESG program goals.
</li><li>Support the Middle East &amp; Africa ESG Committee in implementing ESG initiatives in manufacturing and logistics in accordance with BU/Zone targets and strategy.
</li><li>Collaborate with cross-functional teams to design and implement control measures, including access control systems, surveillance systems, alarms, and emergency response plans across all operations sectors.
</li><li>Manage relationships with external service providers, such as wastewater treatment plant (WWTP) operators.
</li><li>Stay updated on emerging security threats, technologies, and best practices to proactively address potential risks.
</li></ul></div><div>Qualifications:
</div><div><ul><li>Bachelor&rsquo;s degree in science or engineering. A legal course for safety practitioners is a plus.
</li><li>At least 8 years of demonstrated experience in EHS management systems.
</li><li>Strong Knowledge in operations risk management and OSHA standards for industrial and construction environments, Safety Management Systems (SMS), fire safety and firefighting systems, Behavior‑Based Safety (BBS), Emergency management and business continuity, Facility security and food defense, risk assessment, incident investigation and management, construction safety, fleet safety and defensive driving.
</li><li>Knowledge in ISO 45001 (Occupational Health &amp; Safety Management System) and ISO 14001 (Environmental Management System).
</li><li>NEBOSH IGC (International General Certificate), NEBOSH Diploma, ASP (Associate Safety Professional), CSP (Certified Safety Professional) or equivalent.
</li><li>Strong analytical skills with the ability to simplify complex problems and translate findings into practical actions.
</li><li>Excellent command of spoken and written Arabic and English.
</li></ul></div><h2 class="jobSectionHeader">Location(s)
</h2>6 October Factory 
 
 
Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .</div>

Egypt EHS Manager

Symrise

<div>About us 
Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients, as well as functional ingredients. Its customers include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry, and producers of nutritional supplements and pet food.

With sales of around &euro;5 billion in the 2024 fiscal year, the company ranks among the leading global suppliers. The Group, headquartered in Holzminden, Germany, operates in more than 100 locations across Europe, Africa and the Middle East, Asia, the United States, and Latin America.

Together with its customers, Symrise develops new ideas and market-ready concepts for products that are an essential part of everyday life. Economic success and corporate responsibility are inextricably linked.

Symrise &ndash; always inspiring more&hellip; 
About the Role 
The role is responsible for end‑to‑end customer order management and coordination, ensuring a high level of service from order receipt to final delivery. This position acts as a key interface between customers, sales, planning, production, logistics, and shipping, with full ownership of customer orders, shipments, and related issues.

The role requires strong organizational skills, customer focus, and the ability to manage multiple stakeholders while ensuring accurate order processing, timely deliveries, and continuous improvement of customer service processes.

Key Responsibilities
<ul>
<li>Receive and process customer purchase orders, ensuring accuracy and completeness.</li>
<li>Enter customer orders into SAP, maintaining correct configurations and up‑to‑date master data.</li>
<li>Coordinate with the planning team to confirm and align estimated dispatch dates.</li>
<li>Send order confirmations to customers, including accurate and timely dispatch information.</li>
<li>Monitor and analyze customer forecasts, track updates, and assess forecast accuracy in collaboration with the sales team.</li>
<li>Act as the main point of contact for customers regarding order status, dispatch dates, scheduling, shipping documentation, and inquiries.</li>
<li>Prepare and manage export shipping documentation, obtain required attestations, and ensure compliance with customer‑specific requirements.</li>
<li>Manage customer complaints in SAP, conduct investigations, and provide clear closure reports.</li>
<li>Expand and maintain the freight forwarder network, evaluate offers, monitor service quality, review invoices, and coordinate with accounting.</li>
<li>Ensure effective communication and alignment between sales, production, planning, and shipping teams to meet customer commitments.</li>
<li>Take full end‑to‑end ownership of customer shipments and proactively resolve issues.</li>
<li>Communicate proactively with customers, keeping them informed of any changes, delays, or risks.</li>
<li>Identify root causes of recurring issues and drive continuous improvement in customer service and logistics processes.</li>
<li>Participate in monthly follow‑up calls with the EAME Customer Service Director.</li>
<li>Analyze On‑Time Delivery (OTD) performance based on first confirmations and identify improvement areas.</li>
<li>Review pending deliveries and coordinate with sales to define realistic dispatch dates.</li>
<li>Ensure full compliance with environmental, health, and safety (EHS) rules and guidelines.</li></ul> 
About You 
You are an experienced Customer Service professional with a strong background in order management, logistics coordination, and complaint handling within a B2B industrial or food ingredients environment. You bring a hands‑on, structured approach and are comfortable leading people, processes, and decisions in a fast‑paced, multinational context.

Education
<ul>
<li>Bachelor&rsquo;s degree in Business, Management, Logistics, Supply Chain, or a related field.</li>
<li>University, college, or professional training background accepted.</li>
</ul>
Experience
<ul>
<li>5+ years of experience in Customer Service, Order Management, Logistics Operations, or Service Operations.</li>
<li>Prior exposure to complaint handling, end‑to‑end order processing, and customer service workflows is required.</li>
<li>Supervisory or team‑lead experience is strongly preferred, with the ability to support and guide less experienced team members.</li>
<li>Experience in B2B environments is essential.</li>
<li>Background in food ingredients or similar manufacturing industries is a strong advantage.</li>
<li>Experience in FMCG or multinational companies is a plus.</li>
</ul>
Role Scope &amp; Functional Knowledge
<ul>
<li>Strong understanding of order‑to‑cash processes, including:
<ul><li><div><ul><li>Receiving and processing customer orders</li>
<li>SAP order entry and follow‑up</li>
<li>Order confirmation and full order lifecycle tracking</li>
</ul></div></li></ul></li><li>Solid experience in logistics management, both local (Egypt) and export, including:
<ul><li><div><ul><li>Shipment coordination</li>
<li>Documentation preparation and customer communication</li>
</ul></div></li></ul></li><li>Proven experience in complaint management, including registration in SAP, follow‑up, and closure.</li>
<li>Good understanding of service workflows, quality standards, and customer expectations.</li>
</ul>
Leadership &amp; Soft Skills
<ul>
<li>Strong leadership capabilities, with the ability to supervise, coach, and develop team members.</li>
<li>Ownership mindset, with clear accountability and decision‑making skills.</li>
<li>Excellent communication skills, able to engage effectively with customers and internal stakeholders.</li>
<li>Strong problem‑solving and analytical skills, with the ability to identify root causes and drive improvements.</li>
<li>Ability to lead processes, not just execute them, and continuously improve ways of working.</li>
</ul>
Systems &amp; Technical Skills
<ul>
<li>SAP experience is required, particularly in customer service, order management, and complaint handling; experience in these areas is preferable.</li>
<li>Excel skills (reporting, tracking, follow‑ups) are required.</li>
<li>Comfortable working with systems, data, and structured processes.</li>
</ul>
Team &amp; Environment
<ul>
<li>You will be part of a Customer Service team composed of a Customer Service Head and four leaders, all reporting to the Customer Service Manager.</li>
<li>The role includes supervising team members with less experience, ensuring consistency, quality, and service excellence.</li>
</ul>
Languages
<ul>
<li>Fluent English is mandatory.</li>
<li>Arabic is required.</li></ul> 
Our Offer 
At Symrise, you will have the opportunity to grow professionally and enjoy inspiring experiences that contribute to the well‑being of millions of people across more than 160 countries. 
People are at the center of everything we do. This approach drives our above‑market growth and makes our company an exceptional place to develop your career. 


Committed to Diversity, Equity and Inclusion

At Symrise, we value diversity in all its forms. We believe in equality, respect and inclusion as fundamental pillars of our culture. We welcome individuals of all backgrounds, genders, ages and beliefs, convinced that diversity fuels innovation. 
If you want to be part of a team that celebrates collaboration and unique perspectives, we encourage you to apply. 


We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. 

Job Reference: EA03839</div>

Customer Services Supervisor (m/w/d)

noon

<div>
 
 
 About noon
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s mission: Ring every doorbell, every day.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking an experienced, commercially minded, and data-driven Affiliate Marketing Manager - GCC to lead, grow, and scale our affiliate partnerships across key GCC markets. This role will play a critical part in accelerating revenue growth by building high-performing affiliate networks and optimizing partner performance in line with ambitious business targets.
 
 
 
 
 
 The successful candidate will be responsible for defining and executing the affiliate growth strategy across the GCC, with a strong focus on Kuwait, Bahrain, Oman, and Qatar. This includes identifying and onboarding high-quality affiliate partners, strengthening existing relationships, and continuously improving performance through data-led optimization.
 
 
 
 
 
 This role requires a strong understanding of performance marketing fundamentals, regional market dynamics, and consumer behavior within the GCC. You will be expected to drive incremental GMV, improve efficiency across CPA and ROAS, and ensure the affiliate channel delivers sustainable and scalable growth.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own and execute the affiliate growth strategy across GCC markets (Kuwait, Bahrain, Oman, Qatar).
 </li>
 <li>
 Identify, onboard, and scale high-quality affiliate partners, including publishers, content creators, cashback platforms, coupon sites, and strategic partners.
 </li>
 <li>
 Manage end-to-end affiliate relationships, including negotiations, onboarding, performance optimization, and retention.
 </li>
 <li>
 Drive performance against key KPIs including GMV, active partners, CPA, and ROAS.
 </li>
 <li>
 Monitor, analyze, and optimize affiliate performance using data and insights to improve efficiency and scale.
 </li>
 <li>
 Work closely with internal teams (Growth, Marketing, Finance, Tech) to ensure smooth execution of campaigns and accurate tracking.
 </li>
 <li>
 Plan and execute market-specific affiliate initiatives tailored to GCC consumer behavior and seasonality.
 </li>
 <li>
 Ensure compliance with brand, legal, and platform guidelines across all affiliate activities.
 </li>
 <li>
 Stay up to date with affiliate marketing trends, competitor activity, and regional market dynamics in the GCC.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Experience in affiliate marketing.
 </li>
 <li>
 Proven experience building and scaling affiliate programs with measurable commercial impact.
 </li>
 <li>
 Strong understanding of performance metrics, attribution models, and ROI optimization.
 </li>
 <li>
 Demonstrated experience working in or catering to GCC markets, with a clear understanding of regional nuances.
 </li>
 <li>
 Experience working with existing network of affiliate partners in the GCC is a strong advantage.
 </li>
 <li>
 Highly data-driven, with the ability to translate insights into action.
 </li>
 <li>
 Strong negotiation, relationship management, and communication skills.
 </li>
 <li>
 Self-starter with a hands-on mindset and strong ownership mentality.
 </li>
 </ul>
</div>

Affiliate Marketing Manager

Concentrix

<div>
 
 We're looking for a motivated and articulate English Call Center Representative to join our growing team in Egypt! In this role, you'll provide exceptional customer service to our clients across various banking products and services.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Deliver exceptional customer service by phone, addressing inquiries and resolving concerns related to banking products and services.
 </li>
 <li>
 Accurately process customer transactions and requests in a timely and efficient manner.
 </li>
 <li>
 Maintain a positive and professional demeanor while working to de-escalate situations and ensure customer satisfaction.
 </li>
 <li>
 Uphold strict data security and confidentiality protocols.
 </li>
 <li>
 Actively participate in ongoing training and development opportunities.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Egyptian residency is a must.
 
 </li>
 <li>
 
 B2 level English proficiency (written and spoken) is mandatory.
 
 </li>
 <li>
 Minimum 1 year of experience in a customer service role, preferably within the banking industry.
 </li>
 <li>
 Strong communication, interpersonal, and problem-solving skills.
 </li>
 <li>
 Excellent computer literacy with proficiency in Microsoft Office Suite.
 </li>
 <li>
 Ability to work effectively in a fast-paced and target-driven environment.
 </li>
 </ul>
 
 
</div>

Call Center Specialist

اورنچ مصر

<div>About the job Digital Healthcare Business Development Sr. Supervisor
<div>Purpose of the job

This Role focuses on accelerating the growth and adoption of Orange Egypt's digital healthcare portfolio&mdash;including not limited to HMIS, HIS, Telemedicine, Insurance, and Health Information Exchange (HIE)&mdash;by securing new clients and building strategic partnerships across Egypt's healthcare ecosystem.

Duties and responsibilities
<ul>
<li>Craft and implement full-cycle sales plans targeting public/private hospitals, clinics, insurers, government health authorities, and pharmaceutical companies across Egypt</li>
<li>Manage complete sales process from lead generation through contract closure and post-sale support</li>
<li>Collaborate with presales, product, delivery, and marketing teams to customize solutions and ensure seamless client onboarding</li>
<li>Build relationships with C-level executives, IT directors, clinicians, and procurement teams</li>
<li>Own sales budget, forecasting, and reporting to meet revenue/growth targets</li>
<li>Maintain accurate pipeline of digital healthcare opportunities for reliable forecasting</li>
<li>Lead negotiations and stakeholder coordination to finalize strategic partnership agreements</li>
<li>Drive end-to-end sales aligned with Orange Egypt's business priorities</li>
<li>Monitor market trends and client needs to identify expansion opportunities and portfolio enhancements</li>
</ul>Job specification

<ul><li>Bachelor's degree in business, healthcare, technology, or related field (5&ndash;8 years relevant experience)</li>
<li>Minimum 5 years in sales, business development, account management, or HCIT solutions</li>
<li>Minimum 5 years proven track record handling government relationships/projects in healthcare or public sector</li>
<li>Demonstrated success in competitive digital health/software sales environments</li>
<li>Strong negotiation, consultative selling, and stakeholder management skills; fluent English required</li>
<li>Basic understanding of IT infrastructure (connectivity, hosting); software sales process knowledge advantageous</li>
</ul>Skills and abilities<ul>
<li>Degree in healthcare, IT, or equivalent; clinical background strongly preferred</li>
<li>4&ndash;7 years sales/business development experience, ideally in digital health/Medtech</li>
<li>Proven success navigating government procurement and delivering national-scale projects</li>
<li>Commercial acumen and software sales cycle familiarity highly valued</li>
<li>Excellent Arabic/English communication for diverse stakeholders</li>
<li>Strong time management, deadline-driven performance in fast-paced environments</li>
<li>Collaborative team player with continuous learning mindset</li></ul></div></div>

Digital Healthcare Business Development Sr. Supervisor

<div>
 
 
 About noon
 
 
 
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017,
 
 
 noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt
 
 
 in February 2019. The noon ecosystem of services now includes marketplaces for food
 
 
 delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six
 
 
 years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s mission: Every door, Every day.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are seeking a results-driven
 
 PPC Ads Specialist
 
 to manage
 
 Self-Serve Advertising (Sponsored Ads &amp; Brand Ads)
 
 on our platform. The role requires expertise in campaign setup, optimization, and reporting to maximize ROI while aligning with business goals.
 
 
 
 
 
 
 What You'll do:
 
 
 
 
 
 <ul>
 <li>
 Plan, create, and optimize
 
 Sponsored Ads &amp; Brand Ads
 
 campaigns.
 </li>
 <li>
 Conduct keyword research and manage targeting strategies (exact, phrase, branded, generic).
 </li>
 <li>
 Optimize bids and budgets to achieve KPIs (CTR, CPC, ATC, Orders, ROAS, etc.).
 </li>
 <li>
 Track and analyze campaign performance, delivering actionable insights.
 </li>
 <li>
 Collaborate with internal teams to ensure campaign strategies align with advertiser objectives.
 </li>
 <li>
 Manage
 
 bulk uploads, campaign planners, and reporting dashboards
 
 .
 </li>
 <li>
 Support ad creatives (copies, visuals) and conduct
 
 A/B testing
 
 .
 </li>
 <li>
 Drive
 
 high serve rate, spend utilization, and overall ad performance improvements
 
 .
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need:
 
 
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in
 
 PPC advertising, self-serve ads, or digital marketing platforms
 
 .
 </li>
 <li>
 Strong knowledge of
 
 keyword targeting, bidding strategies, and ad formats
 
 .
 </li>
 <li>
 Proficiency in
 
 Excel/Google Sheets
 
 and campaign management tools.
 </li>
 <li>
 Analytical ability to convert data into actionable recommendations.
 </li>
 <li>
 Strong communication and
 
 stakeholder management skills
 
 .
 </li>
 <li>
 Familiarity with
 
 e-commerce advertising ecosystems
 
 is a plus.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 
 
 
 
 We&rsquo;re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We&rsquo;re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.
 
 
 
 
 
 Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.
 
 
 
 
 
 Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.
 
 
 
 
 
 Is this you?
 
</div>

Ads Specialist (Sponsored Ads & Brand Ads)

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking a highly skilled and experienced Assistant Director of HR to join our team in 6th of October City, Egypt. In this key leadership role, you will work closely with the HR Director to develop and implement strategic HR initiatives that align with our organization's goals and values.<ul><li>
Assist in developing and executing HR strategies and policies across the organization</li><li>
Oversee daily HR operations, including recruitment, onboarding, performance management, and employee relations</li><li>
Collaborate with department heads to identify and address HR-related issues and opportunities</li><li>
Lead and mentor a team of HR professionals, fostering their growth and development</li><li>
Manage the implementation and optimization of HR systems and processes</li><li>
Ensure compliance with Egyptian labor laws and regulations</li><li>
Develop and implement employee engagement and retention programs</li><li>
Assist in budget planning and resource allocation for the HR department</li><li>
Conduct regular HR audits and provide recommendations for improvement</li><li>
Serve as a key advisor to senior management on HR matters and organizational development</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred</li><li>
7+ years of progressive HR experience, including 3+ years in a managerial HR role</li><li>
Professional HR certification (e.g., SHRM-CP, PHR) preferred</li><li>
In-depth knowledge of Egyptian labor laws and regulations</li><li>
Strong proficiency in HR management software and Microsoft Office Suite</li><li>
Excellent leadership and team management skills</li><li>
Outstanding communication and interpersonal abilities</li><li>
Proven track record in strategic planning and implementation</li><li>
Strong problem-solving and decision-making skills</li><li>
Experience in performance management and employee relations</li><li>
Expertise in recruitment and talent acquisition strategies</li><li>
Ability to handle confidential information with discretion and professionalism</li><li>
Fluency in English and Arabic (both written and spoken)</li></ul></div>

Assistant Director of People & Culture

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