hr executive

hr manager

relationship manager

human resources manager

relationship officer

employee relation manager

Deyaar Development PJSC

<div>
 
 The Employee Relations Manager is responsible for designing and executing employee relations strategies, policies, and programs that promote a positive and inclusive workplace culture, ensure compliance with labor laws and company policies, and effectively address employee concerns, grievances, and disciplinary matters. This role acts as the main point of contact for all employee relations matters, ensuring fair treatment, resolving conflicts, and supporting a culture of trust, transparency, and organizational alignment.
 
 
 
 
 
 
 Responsibilities
 
 
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 Manage and address employees' inquiries regarding HR policies, benefits, and other HR related matters. Resolve employees' issues and concerns in a timely and professional manner. Foster positive employee relations through effective communication. Ensure compliance with labor laws, regulations, and company policies.
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 Develop and implement HR internal communications to ensure transparent and effective communication across the company.
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 Manage implementation of change management processes through the development and execution of HR plans, programs and initiatives.
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 Manage and conduct grievances and disciplinary issues to ensure a fair and non-biased resolution of employee misconduct and ensure proper documents and evidences are in place to support the investigations.
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 Oversee and/or conduct internal investigations into allegations of non-compliance, discrimination, harassment, or other HR-related issues, ensuring thoroughness, objectivity, and confidentiality.
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 Design and administer employee surveys to gather feedback and insights on employee experience, culture, and engagement, and utilize data to drive continuous improvement efforts. Measure and track employee engagement metrics to assess the effectiveness of engagement initiatives and identify areas for adjustment or improvement.
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 Support the Head of HR in the development, implementation, and enhancement of HR policies, and procedures to ensure alignment with applicable laws, regulations, and industry best practices. Develop and deliver awareness sessions/programs to educate employees and managers on HR policies and procedures and ethical standards.
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 Design and implement initiatives to recognize and reward employee contributions and achievements.
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 Collaborate with other HR functions and other departments to assess organizational needs and identify areas for improvement in processes, policies, and practices to enhance organizational effectiveness and employee experience.
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 Support the HR Management in preparing proposals for promotions, assess employee eligibility for salary increments, and recommend grade changes.
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 Develop and conduct new joiners' orientation to facilitate their smooth integration into the company culture and familiarize them with organizational policies and procedures.
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 Assist employees during the offboarding process. Gather feedback on their experiences, reasons for leaving, and suggestions for improvement. Use this feedback to identify trends and areas for enhancement in the organization's policies, practices, and culture.
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 Ensure accurate and confidential records of employee relations cases, investigations, and outcomes, and prepare reports and analysis as needed for HR leadership and management.
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 Serve as a trusted advisor to employees and managers, providing guidance and support on employee relations matters, including interpretation of policies, procedures, and applicable laws and regulations.
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 Qualifications
 
 
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 Bachelor&rsquo;s Degree in Human Resources, Business Administration, or related field.
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 HR related post-Graduate Certification
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 10 years of progressive experience in HR management or related roles, demonstrating expertise in developing and implementing strategies for workplace culture, employee engagement, and business growth. Knowledgeable in labor laws and regulations.
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 Proven track record in change management processes, including the development and execution of HR plans and innovative initiatives to support organizational change effectively. Experience in policy development.
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 Strong understanding of organizational behavior, change management principles, and employee relations best practices.
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 Thorough understanding of UAE Employment Laws and regulations.
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 High level of integrity, professionalism, and discretion in handling sensitive and confidential information.
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 Excellent written and verbal communication skills, with the ability to communicate HR concepts in clear, concise manner to employees, managers, and other stakeholders. Strong interpersonal skills with the ability to build trust, credibility, and collaborative relationships with employees, and leaders across the company.
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</div>

Employee Relations Manager (Emiratization)

Mashreq Corporate & Inve...

An Employee Relations Specialist will be responsible for maintaining positive employee relationships and ensuring compliance with employment laws.The role requires to handle sensitive employee issues and employee records with high degree of confidentiality and integrity, facilitate training, and provide guidance on PICG policies and procedures in accordance with the overall organizational policies and in keeping with the local laws and regulations. The incumbent will work closely with the Global ER head to support all facets of PICG for the business.Addressing employee relations issues, such as harassment allegations, work complaints, or other employee concerns.Contacting employees whose BGV is red along with the PABP s and taking appropriate actions in consultation with the business.Conducting investigations on breach of code of conduct, negative background verification and whistleblower complaints. Providing support to other People Advisory &amp; Business Partners by ER issues, taking legal opinion where necessary and communicating to employees, business stakeholders and corporate stakeholders. Scheduling audits on policies and processes, overseeing third party vendor audits as part of statutory compliance and managing communications for PICG to the business. Documenting terminations, warning letters, legal opinion, and all Employee relations related information. Being the part of IC for Prevention of Sexual harassment (POSH), liaising with the external vendor, tracking completion of POSH training and training of IC members. Assisting PABP with employees' needs, resolving their concerns, and improving employee relations concerns proactively within the workplace.A professional or relevant post graduate management qualification is essential.7-10 years of experience in Human Resources with specialization in employee relations both operational and strategic level.Strong interpersonal skills, influencing, high level of analytical ability.Prior work experience with banking business/financial services industry is a distinct advantage.Highly customer focused, as it demands in a service industry.Strong leadership skills, experience in working with matrixed organizations. In-depth knowledge of all subjects in HR with experience of labor laws and employee relations is preferred.A proven track record of complex employee relations issues.

Assistant Manager, Employee Relations

Dubai Holding

<div>
 
 The
 
 Executive &ndash; Employee Relations
 
 will serve as the first point of contact for employee queries, ensuring a seamless and positive employee experience. The role involves managing inquiries through the HRIS system, resolving issues efficiently, and providing accurate guidance on HR policies, procedures, and systems. The ideal candidate will be tech-savvy, customer-focused, and proactive in identifying opportunities to enhance employee engagement and process efficiency.
 
 
 
 Key Responsibilities:
 
 
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 Act as the primary contact for employee inquiries received via the HRIS system, email, or other communication channels.
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 Provide timely and accurate responses to queries related to HR policies, payroll, benefits, leave, attendance, and other HR processes.
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 Troubleshoot HRIS-related issues and collaborate with the HR systems/IT team to ensure prompt resolution.
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 Maintain and update employee records and case logs within the HRIS system, ensuring data accuracy and confidentiality.
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 Monitor recurring issues and propose process improvements to enhance the employee experience.
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 Support internal HR communications and ensure employees are informed of updates, policies, and procedures.
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 Assist with HR audits, reports, and compliance documentation as required.
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 Partner with cross-functional teams (Payroll, HR Operations, IT, etc.) to ensure smooth and efficient query resolution.
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 Key Skills &amp; Competencies:
 
 
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 Strong customer service orientation with excellent interpersonal and communication skills.
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 High level of proficiency in HRIS systems (e.g., SuccessFactors, Oracle, Workday, SAP, etc.) and MS Office applications.
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 Ability to manage multiple tasks and priorities in a fast-paced environment.
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 Analytical mindset with attention to detail and accuracy.
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 Proactive approach to problem-solving and process improvement.
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 Ability to handle confidential information with integrity and professionalism.
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 Qualifications &amp; Experience:
 
 
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 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
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 1&ndash;3 years of experience in Employee Relations, HR Operations, or Shared Services.
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 Experience working with HRIS or ticketing systems is highly preferred.
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 Strong understanding of HR policies, procedures, and employee lifecycle processes.
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 Personal Attributes:
 
 
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 Empathetic and approachable demeanor.
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 Tech-savvy and quick to learn new tools or systems.
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 Self-driven with a sense of ownership and accountability.
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 Collaborative team player with a positive attitude.
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 </ul>
</div>

Executive- Employee Relations (HR) - Dubai Holding Group Services (UAE National Only)

Confidential Company

<ul><li>The main purpose of this role is to lead the activities carried out by the Employee Relations and Welfare section.</li><li>Ensuring a smooth transition while handling, Disciplinary and Grievance matters, Employees exiting the organisation. Conceptualising and evolving all retention management initiatives across the company (Employee Welfare related activities, the company&#x27;s Rewards and Recognition program)</li><li>Providing support to the Business units and employees with regards to the HR related policies and process and ensuring the sections policies are created and aligned.</li><li>Leading and managing the entire process of handling disciplinary and grievance cases across the company. Leasing with various stake holders BU heads, employees, security department and legal to ensure smooth transition of cases and alignment to the UAE law and the company’s policy.</li><li>Leading and managing all employee exits (i.e. – Leavers) are processed seamlessly in order to uphold the company&#x27;s image across leavers. All exits such as Retirements, Resignations, Redundancy, Terminations, etc. to be managed.</li><li>Conceptualising and implementing and evolving the employee rewards and recognition program “Tamaiyuz” towards one of the Retention management initiatives.</li><li>Liaise with Business units and members of the top management to understand the business unit requirements and reiterate the expectations towards the successful implementation of the program.</li><li>Conceptualizing and implementing the Employee Welfare related activities through the year. Another retention management involving various activities and awareness programs ensuring the company TC staff welfare (e.g. – Staff annual Gala, Health related awareness etc.)</li></ul>

Assistant Manager – Employee Relations and Welfare (Emirati)

Client of Michael Page

Job Description <ul> <li>Develop and implement Emiratisation strategies aligned with business goals and regulatory frameworks</li> <li>Partner with senior leadership and HR to identify key roles for national talent placement</li> <li>Build strong relationships with government entities, universities, and talent networks</li> <li>Design and manage programs that support Emirati career growth, retention, and succession planning</li> <li>Monitor progress against Emiratisation KPIs and provide regular reporting to stakeholders</li> <li>Champion a culture of inclusion and continuous development for UAE Nationals</li> <li>Collaborate with internal teams to ensure alignment across recruitment, learning, and performance functions</li> </ul>

UAE National - Emiratisation Manager

Hilton Hotels

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: <ul> <li>Manage Restaurant operations</li> <li>Maintain exceptional levels of customer service</li> <li>Recruit, manage, train and develop the Restaurant team</li> <li>Manage guest queries in a timely and efficient manner</li> <li>Work within budgeted guidelines in relation to Food and Payroll</li> <li>Drive sales to maximize budgeted revenue</li> <li>Develop menus with other members of Food and Beverage team</li> <li>Accountable for monthly stock takes</li> <li>Incentivise team members to maximize sales and revenue</li> <li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li> <li>Evaluate guest satisfaction levels with a focus on continuous improvement</li> <li>Ensure communication meetings are conducted and post-meeting minutes generated</li> <li>Be environmentally aware</li> <li>Assist other departments wherever necessary and maintain good working relationships</li> <li>Comply with hotel security, fire regulations and all health and safety legislation</li> </ul>

Restaurant Manager

KERZNER INTERNATIONAL LIMITED

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a strong&gt;Connectivity Centre Manager to join our strong&gt;Rooms team at strong&gt;One&amp;Only Royal Mirage Resort in Dubai.With the global growth of our brands, you will be an integral part of the Resort s success, and your role goes beyond developing potential relationships where you will be responsible for providing leadership and development to connectivity centre agents by providing motivation, coaching, mentoring, and support complemented by following Performance Management and Quality Control Processes and Procedures, with the overall aim of achieving key centre targets.Key Duties and Responsibilities<ul><li>Ensure accountability for driving work behaviors and results of every agent which aid in the overall development and success of the Connectivity Centre through co-ordination and control of all aspects of day-to-day activities.</li><li>Contributes to the setting of budgets and / or manages budgets and allocates resources within the team.</li><li>Drive and support revenue generation and cost saving processes.</li><li>Monitor different type of agent s communication and provide structured, consistent, support and advice.</li><li>Allocates and direct agents in their daily activities and redeploy agents to meet the requirements of customer operational needs.</li><li>Apply quality control processes in accordance with set guidelines and provide feedback to each agent to ensure adherence to quality absolutes.</li><li>Identify and support all learning/training requirements of each agent to address individual development needs to support business goals and minimize staff attrition.</li><li>Actively manage record and administer employee relation issues, including absenteeism, timekeeping, and schedule adherence following HR policies and procedures to provide fair working environment.</li><li>Conduct and participate in the team meetings and induction of new employees.</li><li>Always maintain workplace discipline.</li><li>Participate in the selection of and approve agent hiring in conjunction with HR department.</li><li>Directly involved in any projects assigned by the management ensuring completion in a timely manner within the assigned budget.</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Strong administrative and organizational skills,</li><li>Able to meet deadlines</li><li>Strong supervisory skills</li><li>Problem Solving Skills</li><li>Strong communication skills</li><li>Ability to have strong customer focus</li><li>Strong operational focus</li><li>Financial understanding</li><li>Coaching and training skills</li><li>Multi-Tasking ability</li></ul>

Connectivity Centre Manager

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