english sales representative Jobs in Egypt

english sales representative

customer service agent – english inbound Jobs in Egypt

customer service agent – english inbound

customer service executive

customer service representative (eg) Jobs in Egypt

customer service representative (eg)

english customer service representative Jobs in Egypt

english customer service representative

english call center college grads night shifts

Teleperformance

Job description:Job Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include handling inbound and outbound calls, assisting customers with inquiries, and ensuring a positive experience throughout their interactions with our company. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to work effectively in a fast-paced environment.Responsibilities<ul><li>Manage incoming calls and respond to customer inquiries in a timely manner</li><li>Conduct outbound calls to follow up on customer requests or provide additional information</li><li>Provide excellent customer service by addressing issues, resolving complaints, and offering solutions</li><li>Maintain accurate records of customer interactions and transactions through data entry</li><li>Utilize Microsoft Office applications to document information and generate reports as needed</li><li>Demonstrate effective phone etiquette while communicating with clients</li><li>Collaborate with team members to enhance client services and improve overall customer satisfaction</li><li>Analyze customer feedback to identify trends and areas for improvement</li></ul>Experience<ul><li>Previous call center experience is preferred but not mandatory</li><li>Bilingual or multilingual abilities are highly desirable, particularly in English and other languages</li><li>Strong customer support skills with a focus on client services</li><li>Proficient computer skills including data entry and familiarity with Microsoft Office Suite</li><li>Excellent communication skills with the ability to convey information clearly and effectively</li><li>Experience in sales or cash handling is a plus</li><li>Strong typing skills with attention to detail</li></ul>Job Types: Full-time, ContractPay: Up to E&pound;18,000.00 per monthApplication Question(s):<ul><li>If you are fluent in English, send me a voice note introducing yourself for 2 minutes on 01020614100</li></ul>

English call center (College Grads )(night shifts)

Concentrix

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service - English Account ( voice )
 
 
 
 
 
 
 
 Job Description:
 
 
 
 As a Customer Service Advisor, you will handle inbound and outbound calls to assist customers with inquiries, complaints, and support requests. Your goal is to deliver a professional, empathetic, and efficient experience that meets client expectations.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Respond to incoming calls and make outbound calls as needed
 </li>
 <li>
 Provide accurate information about products and services
 </li>
 <li>
 Resolve customer issues and complaints effectively
 </li>
 <li>
 Document customer interactions and maintain records in CRM systems
 </li>
 <li>
 Meet or exceed performance metrics (e.g., call handling time, customer satisfaction)
 </li>
 <li>
 Collaborate with team members to ensure customer satisfaction
 </li>
 <li>
 Follow up with customers to ensure resolution and satisfaction
 </li>
 </ul>
 <li>
 
 </li>
 
 Candidate Profile:
 
 <ul>
 <li>
 Education: High school diploma or university degree
 </li>
 <li>
 Experience: No experience required; 3&ndash;6 months in customer service is a plus
 </li>
 <li>
 Language: Fluent in English (spoken and written)
 </li>
 <li>
 Skills:
 </li>
 <li>
 Strong communication and listening skills
 </li>
 <li>
 Ability to handle pressure and multitask
 </li>
 <li>
 Problem-solving and analytical thinking
 </li>
 <li>
 Professional and courteous phone manner
 </li>
 <li>
 Willingness to work rotational shifts, including nights
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 - Grads only
 
 
 
 
 - English level B2/C1 is a MUST
 
 
 
 
 - Ready to start immediately
 
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 - Transportation Provided
 
 
 
 
 - Social &amp; Medical insurance
 
 
 
 
 - Immediately Hiring
 
 
 
 
 - Night Shifts Allowance
 
 
 
 
 - 24/7 Shifts
 
 
 
 
 - Paid Training
 
 
 
 
 -Competitive salary
 
 
 
 
 
 
 
 
 
 Location: 6th Of October/ New Cairo
 
</div>

Customer Service Representative - English

QuickfirmX

We are hiring Customer Service Agents on behalf of one of our partner companies in Maadi for an E-Commerce account. The role involves handling inbound customer calls and emails, ensuring high satisfaction levels and accurate issue resolution. Job Role<ul><li>Serve as the first point of contact for customers</li></ul><ul><li>Manage inbound inquiries through calls and emails</li></ul><ul><li>Resolve customer concerns and track issues</li></ul><ul><li>Coordinate with internal teams when necessary</li></ul>Responsibilities<ul><li>Handle customer interactions professionally and promptly</li></ul><ul><li>Provide accurate information about products or services</li></ul><ul><li>Log all interactions into the system and follow up as needed</li></ul><ul><li>Meet performance metrics and customer satisfaction targets</li></ul><ul><li>De-escalate issues and escalate when needed</li></ul>RequirementsRequirements:<ul><li>English Level: B2+ to C1 (advanced level is required)</li></ul><ul><li>Previous experience in customer service is a must</li></ul><ul><li>Strong spoken and written English communication skills</li></ul><ul><li>Graduates, gap year students, and dropouts only</li></ul><ul><li>Must be able to work from the office in Maadi</li></ul><ul><li>Strong problem-solving attitude and patience</li></ul><ul><li>Willingness to work night shifts starting from 3:00 or 4:00 PM (Egypt time)</li></ul>BenefitsBase Salary (Gross):<ul><li>First 3 months: EGP 11,000</li></ul><ul><li>Months 4&ndash;6: EGP 12,000</li></ul><ul><li>After 6 months: EGP 13,000</li></ul>Additional Bonuses and Allowances:<ul><li>Attendance Bonus: EGP 1,500</li></ul><ul><li>KPI Bonus: EGP 1,500</li></ul><ul><li>Transportation Allowance: EGP 1,100</li></ul>Total Monthly Gross Package:<ul><li>First 3 Months: EGP 15,100</li></ul><ul><li>Months 4&ndash;6: EGP 16,100</li></ul><ul><li>After 6 Months: EGP 17,100</li></ul>Other Benefits:<ul><li>Paid training (treated as official working days)</li></ul><ul><li>Medical insurance</li></ul><ul><li>Structured work environment with clear career path</li></ul>Interview Process<ul><li>First Interview: Online screening and introduction</li></ul><ul><li>Final Interview: On-site in Maadi with the partner company</li></ul>If you meet the requirements and you're looking to grow your career within an E-Commerce account through our partner company, apply now.Job Type: Full-timePay: E&pound;13,000.00 - E&pound;17,000.00 per monthApplication Question(s):<ul><li>What is your English proficiency level?</li><li>Are you ready to work night shifts?</li><li>Are you able to work on-site in Maadi?</li><li>What is your current academic status? (Graduate, Gap Year, Dropout)</li><li>Do you have previous call center experience?</li></ul>

English Customer Service – Night Shift in Maadi

Service First CX

Service First CX is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client&rsquo;s businesses with exceptional customer engagement.Job Description:A Customer Service Specialist &ndash; Collection is an individual who specializes in the collection of outstanding debts owed by customers or clients. The primary responsibility of a collections specialist is to recover delinquent payments and resolve overdue accounts.Responsibilities:Account Management: Handle a portfolio of delinquent accounts and monitor the payment status of each account. Contact customers through phone calls, emails, or written correspondence to request payment and negotiate payment arrangements. Process payments via customer request. Debt Collection: Use effective collection techniques to encourage customers to make payments. This involves discussing outstanding balances, providing payment options, and addressing any questions or concerns customers may have regarding their debts. Customer Communication: Engage in professional and empathetic communication with customers to understand their financial situations and find mutually acceptable solutions. Answer inquiries, resolve disputes, and provide accurate and clear information regarding payment terms and options. Compliance: Adhere to relevant laws and regulations governing debt collection Problem Resolution: Address and resolve customer complaints, disputes. Negotiation and Settlement: Negotiate payment plans, settlements, or discounts with customers based on their financial capabilities and the company's policies.You need the following :Negotiation skills Collections process Communication Debt recovery Maintaining customer relation Dispute resolutionRequirements:Fluency in English is A MUST ( B2 or Higher) Graduated or Undergrad without attendance commitment At least 6 months collections experience Communication and negotiation skills Flexible With Night Shifts Ethics and integrity Professional , dependable, and able to maintain confidential informationLocation: 5th Settlement, New CairoService First is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other protected factors under federal, state or local law.Job Type: Full-timePay: E&pound;18,000.00 - E&pound;25,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working as A CS in the Financial Field? (No Other accounts available)</li><li>Are you comfortable working in an onsite setting (Office is in the 5th Settlement, New Cairo)?</li><li>After Understanding that night shifts (ends at 4 AM) are MANDATORY. Would you be capable of working night?</li><li>You need Full English Fluency for this position. Are you Fluent English Speaker (B2 or higher)?</li></ul>

Customer Service Agent - Collection

QuickfirmX is hiring Customer Service Agents for Naos Solutions &ndash; English-speaking inbound accounts in Maadi. Handle customer calls and emails, ensuring smooth and high-quality support for international clients.About the Role<ul><li>Respond to customer inquiries via phone and email</li></ul><ul><li>Resolve issues related to services, accounts, or products</li></ul><ul><li>Follow internal processes and quality guidelines</li></ul><ul><li>Communicate clearly and professionally in English</li></ul>Responsibilities<ul><li>Ensure customer satisfaction and service excellence</li></ul><ul><li>Accurately log all call details</li></ul><ul><li>Attend training and meet performance targets</li></ul><ul><li>Collaborate with team leaders and internal departments</li></ul>Requirements&middot; English level: Minimum C1 (Fluent)&middot; Strong communication and problem-solving skills&middot; Must be able to work onsite in Maadi&middot; Graduates, gap year students, and dropouts eligible&middot; Previous call centre experience is a must&middot; Typing speed and computer skills for email interactionsShifts&middot; Fixed night shift: 4 PM &ndash; 1 AM&middot; Days worked: 5 days/week (Sat &amp; Sun off)&middot; Lunch/dinner break: 1 hourBenefits<ul><li>Salary: 11,000 EGP Gross</li></ul><ul><li>Attendance Bonus: 2,000 EGP</li></ul><ul><li>KPI Bonus: 2,000 EGP</li></ul><ul><li>Transport Allowance: ~1,100 EGP</li></ul><ul><li>Total Gross Package: ~16,100 EGP</li></ul><ul><li>Medical and Social Insurance</li></ul><ul><li>Career development opportunities in a global BPO environment</li></ul>Interview Process<ul><li>Final Interview &ndash; Online or onsite with Naos Solutions</li></ul>Fluent in English? Ready to build your future in a professional, global environment? Apply today through QuickfirmX and join Naos Solutions in Maadi!Job Type: Full-timePay: E&pound;19,000.00 per monthApplication Question(s):<ul><li>Are you a Graduate, Gap Year Student, or Dropout?</li><li>Are you authorized to work in Egypt?</li><li>Are you able to work the night shift from 4 PM &ndash; 1 AM?</li><li>Are you able to work onsite in Maadi?</li><li>Do you have previous call centre experience?</li></ul>

Customer Service Agent – English Inbound

Work wonders 

International Account AdvisorVOD UK, a leading international company, is hiring for Full-Time positions in Cairo, Egypt.Job Description:Manage client accounts, maintain strong relationships with international clients, and deliver outstanding customer service.What We Offer:- Competitive Salary- Transportation Provided- No Overnight Shifts- Hybrid Work Model- Connectivity Allowance: 650 EGP/monthQualifications:- Proficiency in English (B2+ to C1 level, written and spoken)- Problem-solving skills and ability to manage multiple priorities- Detail-oriented and highly organized- Egyptian nationals only Grads,Dropout&amp;Gapyears are welcome to applyHow to Apply:Send a message with your qualifications and interest to 01013282103.Job Type: Full-timePay: From E&pound;13,000.00 per monthEducation:<ul><li>High school or equivalent (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer Service Agent

Explore 1485+ English call center college grads night shifts in Egypt this October. Find roles across top companies and apply now to boost your career.

1485 english call center college grads night shifts jobs IN Egypt

English call center (College Grads )(night shifts)

Customer Service Representative - English

English Customer Service – Night Shift in Maadi

English Customer Service – Night Shift in Maadi

Customer Service Agent - Collection

Customer Service Agent – English Inbound

Customer Service Agent