customer service representative Jobs in Egypt

customer service representative

call center representative

customer service specialist Jobs in Egypt

customer service specialist

call center specialist

sales support specialist

english customer service representative

Sutherland

<div>Company Description 
Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs. 
Job Description 
This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls, offering solutions to resolve concerns, and maintaining accurate records of interactions. Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role. 
Qualifications 
<ul><li>
Strong Interpersonal Skills, such as effective communication and relationship-building</li><li>
Fluency in English</li></ul> 

Additional Information 
<ul><li>
Attractive package</li><li>
Guaranteed KPIs for 3 months</li><li>
Fully paid training</li><li>
24/7 transportation provided</li><li>
Social and medical insurance</li><li>
Clear career path</li></ul></div>

English Customer Service Representative

Intelcia

Description<ul><li>Providing technical support and helping with billing queries for customers in the United States of America.</li></ul>Job Requirements<ul><li>Fluency in English as you'll be dealing with US customers &quot;* Level upper intermediate B2 &quot;*</li><li>Graduates only.</li><li>Flexibility with night and overnight shifts.</li></ul>Offer<ul><li>Basic Salary 10,000 EGP + 100 US Dollars KPIs.</li><li>Transportation Allowance</li></ul>4,000 EGP - Downtown Alexandria2,000 EGP - Agamy<ul><li>Social and Medical insurance.</li><li>Paid training.</li><li>5 working days ( 2 days off ).</li><li>Rotational shifts ( morning, afternoon, and overnight ).</li><li>9 working hours including one hour break.</li><li>Transportation provided to and from the site.</li></ul>Job Type: Full-timePay: E&pound;10,000.00 - E&pound;19,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>

Block Gemini

<div>
 
 Job Title: Operations Support Specialist
 
 
 Location: mohandseen
 
 
 Job Type: Full-Time
 
 
 About the Company:
 
 
 Block gemini is a dynamic and fast-growing organization committed to providing exceptional pffering strategic consultation to businesses looking to adopt blockchain technology and integrate it into their business operations.. We are looking for a detail-oriented and proactive Operations Support Specialist to join our team. This role offers the opportunity to make a significant impact on our daily operations while contributing to our long-term success.
 
 
 Job Overview:
 
 
 The Operations Support Specialist will assist in managing and optimizing the operational processes within the company. This position requires excellent communication, problem-solving skills, and a keen attention to detail to ensure the smooth execution of day-to-day business activities.
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Provide administrative support to the operations team, ensuring smooth workflow and efficiency.
 </li>
 <li>
 Assist with inventory management, order processing, and supply chain coordination.
 </li>
 <li>
 Handle customer inquiries and coordinate the resolution of operational issues.
 </li>
 <li>
 Assist in the preparation of reports and documentation for internal and external stakeholders.
 </li>
 <li>
 Process and track internal requests, ensuring all are completed in a timely manner.
 </li>
 <li>
 Perform data entry and maintain accurate records in the company&rsquo;s operational systems.
 </li>
 </ul>
 
 Qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field (or equivalent experience).
 </li>
 <li>
 1-3 years of experience in an operations support or administrative role.
 </li>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with ERP or CRM software.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
 </li>
 <li>
 Attention to detail and a proactive approach to problem-solving.
 </li>
 </ul>
 
 
 
 
 Why Join Us?
 
 <ul>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Opportunities for career growth and development.
 </li>
 <li>
 A collaborative and inclusive workplace culture.
 </li>
 <li>
 Work with a passionate and supportive team.
 </li>
 </ul>
 
 
 
 
 Industry
 
 <ul>
 <li>
 Software Development
 </li>
 </ul>
 
 
 
 
 Employment Type
 
 
 Full-time
 
 
 written communication skills
 
 
 
 
</div>

TalentPop App

<div>
 
 If you're looking for a role where your language skills can make a real difference, we have the perfect opportunity for you.
 
 
 
 We're seeking a Frrench+English Bilingual Customer Service Representative to join our remote team and act as a vital link between our brand and our French-speaking customers.
 
 
 In this role, you'll be a trusted voice, providing solutions and clear information via both voice calls and live chat. This isn&rsquo;t just about transactions; it's about building trust and ensuring every customer feels heard and valued.
 
 
 What You'll Be Doing
 
 
 <ul>
 <li>
 Provide excellent support: Deliver prompt and friendly service in French and English, handling a variety of customer questions and issues.
 </li>
 <li>
 Troubleshoot and resolve: Use your problem-solving skills to calmly find effective solutions for customers.
 </li>
 <li>
 Document interactions: Maintain accurate records of all customer communications to ensure seamless service.
 </li>
 <li>
 Contribute to improvement: Share customer feedback and insights to help us enhance our processes and products.
 </li>
 <li>
 Collaborate effectively: Work as a key member of our remote team, staying aligned on goals and priorities.
 
 
 </li>
 </ul>
 What We're Looking For
 
 
 <ul>
 <li>
 Language Skills: Complete fluency in French and English (both written and spoken).
 </li>
 <li>
 Experience: At least 1 year of remote bilingual customer service experience, preferably in e-commerce, tech support, or a contact center.
 </li>
 <li>
 Tech Proficiency: Familiarity with customer support platforms like Zendesk, Gorgias, or Shopify is a plus.
 </li>
 <li>
 Soft Skills: You are a patient, detail-oriented person with a genuine desire to help others.
 </li>
 <li>
 Work Style: You can work independently and communicate clearly with a remote team.
 
 
 </li>
 </ul>
 Tools You'll Need
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with a minimum of 15 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Permanent remote work: Enjoy the freedom of working from home full-time.
 </li>
 <li>
 Competitive pay: We offer a great wage with annual reviews.
 </li>
 <li>
 Paid time off: Take the time you need to rest and recharge.
 </li>
 <li>
 Health stipend: We provide a monthly stipend to support your well-being.
 </li>
 <li>
 Performance bonuses: Your hard work will be rewarded with performance-based bonuses.
 </li>
 <li>
 Supportive culture: Join a team that values fairness, open communication, and your professional growth.
 
 
 </li>
 </ul>
 
 Ready to make a real impact with your language skills? We're excited to learn more about you.
 
</div>

French+English Bilingual Customer Service Representative

Aura Communication

Role DescriptionWe are seeking a skilled Customer Service Representative with C1-level English proficiency for a full-time hybrid role located in Cairo, Egypt. The position allows a combination of on-site and remote work. Responsibilities include communicating effectively with customers to provide high-quality support, resolving inquiries and concerns, maintaining detailed records of interactions, and ensuring client satisfaction through professional service and timely assistance.Qualifications<ul><li>Strong skills in Customer Service and Communication</li><li>Proficiency in English Teaching and Translation</li><li>Experience in Training or coaching is considered advantageous</li><li>Excellent problem-solving abilities and a customer-focused mindset</li><li>Time management and multitasking skills with the ability to work independently</li></ul>Job Type: Full-timePay: Up to E&pound;20,000.00 per month

Fluent English Speakers

Concentrix

Concentrix is hiring We&rsquo;re Hiring: Customer Service Representative (Full-Time)Are you a people person who loves solving problems and creating great experiences? This is your chance to join a dynamic team where your voice truly makes a difference!Position: Customer Service RepresentativeEmployment Type: Full-Time Shifts: Rotational Transportation: Provided + Door to door for girls (after 9PM) Benefits: Social &amp; Medical Insurance IncludedWhat You&rsquo;ll Do:<ul><li>Handle customer inquiries with professionalism and positivity</li><li>Resolve issues efficiently and build strong customer relationships</li><li>Maintain accurate records and follow up when needed</li><li>Deliver an outstanding customer experience every time</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent communication skills</li><li>English proficiency at B2 level or higher</li><li>Problem-solving mindset</li><li>Ability to work rotational shifts</li><li>Team player with a customer-first attitude</li><li>Ready to start immediately</li></ul>Why Join Us?<ul><li>Stable full-time role</li><li>Transportation support for your convenience</li><li>Comprehensive social &amp; medical insurance</li><li>Supportive and growth-oriented work environment</li></ul>If you&rsquo;re ready to grow your career in customer service and be part of a supportive team, we&rsquo;d love to hear from you!Apply now if you're interested and take the next step in your career!Job Type: Full-time

Customer service representative

Job description:Teleperformance is hiring for an English customer service representativeBENEFITS:<ul><li>Salary 19,000** (including KPIs)</li><li>KPIs collected in Euro equivalent &ndash; maximize your earning potential.</li><li>24/7 transportation across Cairo &amp; Giza.</li><li>Quarter Bonus Up to 195 Euro.</li><li>Medical Insurance (up to EGP 400,000/year) + **Social Insurance.</li><li>Free Gym Access.</li><li>Exclusive discounts at stores across Egypt.</li><li>Clear career path after just 6 months.</li><li>VPN line provided.</li><li>Overnight allowance: EGP 1,000.</li><li>Door-to-door transportation for females after 11 PM (for night shifts)</li><li>Iftar/Suhor Allowance.</li></ul>Location: New Cairo.Working Conditions:<ul><li>On-Site</li><li>Night Shifts (Starts from 3:00Pm)</li></ul>Qualifications<ul><li>Strong Customer Support and Customer Service skills</li><li>Proficiency in ensuring Customer Satisfaction through effective resolution of concerns</li><li>Excellent Communication skills for clear and professional interactions</li><li>Ability to provide effective Troubleshooting for customer issues</li><li>Proficiency in English (B1+/B2 level)</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to work effectively within a team</li><li>Previous experience in customer service roles is a plus</li><li>Bachelor Degree</li><li>Flexible with the working conditions</li></ul>Job Type: Full-timePay: Up to E&pound;19,000.00 per month

Customer Care Specialist

Explore 2125+ English customer service representative in Egypt this March. Find roles across top companies and apply now to boost your career.

2125 english customer service representative jobs In Egypt

English Customer Service Representative

English Customer Service Representative

English Customer Service Representative

French+English Bilingual Customer Service Representative

Fluent English Speakers

Customer service representative

Customer Care Specialist